Concentrix Corporation وظائف - Egypt

وظائف Concentrix Corporation

٥ وظائف شاغرة

من ٠ إلى ٠ سنة بيت.كوم

Work Permit Manager

On-site - مصر ٢٣ يوليو ٢٠٢٦

الموارد البشرية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Work Permit Manager Job Description Handling inhouse work permit functionob DescriptionWork Permit & Immigration ManagerJob Title: Work Permit & Immigration Manager Department: Payroll Reports To: Associate Director, Payroll Location: Egypt Job SummaryThe Work Permit & Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees. The position serves as the organization's subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience. The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives. Key ResponsibilitiesWork Permit & Immigration Management<ul><li>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.</li><li>Ensure timely processing of: <ul><li>New work permits</li><li>Renewals</li><li>Transfers</li><li>Amendments</li><li>Cancellations</li><li>Exit procedures</li></ul></li><li>Oversee visa applications and residency documentation requirements.</li><li>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.</li><li>Maintain accurate immigration records and employee files.</li></ul>Compliance & Regulatory Management<ul><li>Ensure compliance with all applicable: <ul><li>Egyptian Labor Laws</li><li>Immigration Laws</li><li>Ministry of Manpower regulations</li><li>General Authority requirements</li><li>Residency and visa regulations</li></ul></li><li>Monitor legislative and regulatory changes impacting expatriate employment.</li><li>Assess compliance risks and recommend mitigation strategies.</li><li>Develop and maintain internal immigration policies and procedures.</li><li>Ensure adherence to government requirements related to employment of foreign nationals.</li></ul>Expatriate Workforce Planning & Localization<ul><li>Manage expatriate employment quotas and workforce localization requirements.</li><li>Monitor foreign national headcount against statutory limitations.</li><li>Advise business leaders on expatriate workforce planning and compliance requirements.</li><li>Support strategic workforce decisions involving expatriate talent.</li><li>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.</li></ul>Government Relations & External Stakeholder Management<ul><li>Serve as the primary liaison with: <ul><li>Ministry of Manpower</li><li>Immigration Authorities</li><li>Passport and Residency Departments</li><li>Relevant Government Agencies</li></ul></li><li>Build and maintain effective working relationships with governmental stakeholders.</li><li>Manage relationships with external legal advisors and immigration consultants.</li><li>Coordinate and facilitate submission of all required documentation to governmental entities.</li></ul>Expatriate Onboarding & OffboardingOnboarding<ul><li>Support expatriate employees and business leaders throughout the work authorization process.</li><li>Coordinate immigration requirements prior to employee commencement.</li><li>Ensure all approvals and permits are obtained before employment begins.</li><li>Provide guidance on relocation and residency requirements.</li></ul>Offboarding<ul><li>Manage permit cancellations and residency closures.</li><li>Ensure compliance with governmental requirements upon expatriate separation.</li><li>Coordinate final immigration clearances and documentation.</li></ul>Audit, Inspection & Risk Management<ul><li>Lead all work permit and immigration audits, inspections, and governmental reviews.</li><li>Prepare required compliance documentation.</li><li>Respond to government inquiries and inspection findings.</li><li>Maintain audit-ready records and documentation.</li><li>Implement corrective actions resulting from inspections and compliance reviews.</li></ul>Reporting & Compliance Monitoring<ul><li>Develop and maintain expatriate compliance dashboards.</li><li>Track: <ul><li>Work permit expirations</li><li>Residency renewals</li><li>Visa validity</li><li>Compliance status</li><li>Quota utilization</li><li>Government filing deadlines</li></ul></li><li>Produce periodic reports for leadership.</li><li>Escalate compliance risks and renewal exceptions.</li><li>Monitor KPIs and service-level commitments.</li></ul>Process Improvement & Digital Transformation<ul><li>Identify opportunities to streamline and automate immigration processes.</li><li>Implement tracking mechanisms and workflow improvements.</li><li>Develop standard operating procedures and governance controls.</li><li>Enhance reporting capabilities and compliance monitoring tools.</li><li>Support payroll and HR transformation initiatives impacting expatriate administration.</li></ul>Stakeholder Management & Advisory<ul><li>Provide expert guidance on immigration implications of: <ul><li>New hires</li><li>Internal transfers</li><li>Promotions</li><li>Compensation changes</li><li>International assignments</li><li>Business restructuring</li></ul></li><li>Partner with: <ul><li>Payroll</li><li>People Solutions</li><li>Talent Acquisition</li><li>Legal</li><li>Finance</li><li>External Authorities</li></ul></li><li>Act as the organization's subject matter expert on employment eligibility and expatriate compliance.</li></ul>QualificationsEducationRequired <ul><li>Bachelor's Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.</li></ul>optional <ul><li>Master's Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.</li></ul>ExperienceRequired<ul><li>8–10+ years of experience in: <ul><li>Work Permit Administration</li><li>Immigration Management</li><li>Government Relations</li><li>HR Operations</li><li>Compliance Management</li></ul></li><li>Minimum 3 years in a leadership or managerial role.</li><li>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.</li><li>Proven experience managing expatriate populations in a multinational organization.</li><li>Experience conducting audits, inspections, and compliance reviews.</li><li>Strong knowledge of foreign labor regulations and permit requirements in Egypt.</li></ul>Preferred<ul><li>Experience in BPO, Shared Services, Technology, or multinational environments.</li><li>Experience supporting high-volume expatriate populations.</li><li>Experience with global mobility programs and international assignments.</li><li>Experience implementing HRIS and compliance tracking systems.</li></ul>Technical KnowledgeAdvanced Knowledge Of<ul><li>Egyptian Labor Law</li><li>Egyptian Immigration Regulations</li><li>Work Permit Requirements</li><li>Residency Permit Processes</li><li>Ministry of Manpower Regulations</li><li>Expatriate Employment Requirements</li><li>Government Inspection Procedures</li><li>Workforce Localization Requirements</li><li>Visa Administration Processes</li><li>Foreign Employee Compliance Requirements</li></ul>Working Knowledge Of<ul><li>Payroll operations</li><li>Tax implications affecting expatriates</li><li>HR lifecycle processes</li><li>Compensation and benefits administration</li><li>Employment contracts and labor compliance</li></ul>Core CompetenciesLeadership Competencies<ul><li>Strategic Thinking</li><li>Decision Making</li><li>Stakeholder Influence</li><li>Team Leadership</li><li>Accountability</li><li>Change Management</li><li>Results Orientation</li></ul>Functional Competencies<ul><li>Immigration Expertise</li><li>Government Relations</li><li>Regulatory Compliance</li><li>Risk Management</li><li>Policy Interpretation</li><li>Workforce Planning</li><li>Audit Management</li><li>Vendor Management</li><li>Process Governance</li></ul>Behavioral Competencies<ul><li>Integrity and Confidentiality</li><li>Attention to Detail</li><li>Problem Solving</li><li>Customer Focus</li><li>Relationship Building</li><li>Adaptability</li><li>Resilience</li><li>Professional Judgment</li></ul>Technical Skills<ul><li>Advanced Microsoft Excel</li><li>Workday HRIS (preferred)</li><li>Immigration Case Management Systems</li><li>Reporting & Analytics</li><li>Compliance Tracking Tools</li><li>Process Documentation</li><li>Project Management</li><li>Power BI (preferred)</li><li>Microsoft PowerPoint</li><li>Government Portal Administration</li></ul>Key Performance Indicators (KPIs)<ul><li>100% timely renewal of work permits and residency permits.</li><li>Zero fines or penalties resulting from non-compliance.</li><li>Government filing accuracy rate.</li><li>Expatriate onboarding cycle time.</li><li>Immigration case resolution turnaround time.</li><li>Compliance audit success rate.</li><li>Accuracy of compliance dashboard and reporting.</li><li>Permit renewal SLA achievement.</li><li>Workforce localization compliance achievement.</li><li>Stakeholder satisfaction scores.</li></ul>Concentrix Leadership Expectations<ul><li>Demonstrate Concentrix values through compliance, accountability, and customer focus.</li><li>Drive excellence in expatriate employee experience and regulatory compliance.</li><li>Foster strong partnerships with governmental authorities and business leaders.</li><li>Lead continuous improvement and automation initiatives.</li><li>Promote a culture of operational excellence, governance, and proactive risk management.</li><li>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.</li></ul> Location: EGY Cairo - Building F16 Language Requirements: English (Required) Time Type: Full time </div>

من ٠ إلى ٠ سنة Naukri Gulf

B2B Marketing Specialist

On-site - مصر - الإسكندريه ١٣ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Conducting market research to identify trends, competitors, and customer needs. for our client Supporting the development and implementation of marketing campaigns. Creating and editing marketing materials such as presentations, social media posts, newsletters, and website content. Coordinating with internal Client teams (sales, design, operations) to ensure brand consistency. Monitoring campaign performance and preparing basic reports on results. Assisting in organizing events, webinars, or promotional activities.</div></section>

من ٠ إلى ٠ سنة بيت.كوم

Sales Advisor

On-site - مصر ٧ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: B2B Greece- Sales Advisor- Polish speakers Job Description This is a relocation from Egypt to Greece by Concentrix B2B team please reach out to the recruiters assigned for more details.<ul><li>The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.</li><li>Achieve specific sales targets and maximizing sale opportunities on each and every call</li><li>Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</li><li>Maintain broad knowledge of products, pricing, promotions, and procedures</li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</li><li>Prepare complete and accurate work including appropriately notating accounts as required</li><li>Participate in activities designed to improve customer satisfaction and sales performance</li><li>Answer billing questions by talking through components of customer accounts</li></ul> Location: Egypt, Cairo RHQ Language Requirements: Polish Time Type: Full time </div>

من ٠ إلى ٠ سنة بيت.كوم

B2B- Sales Advisor

On-site - مصر ٧ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: B2B- Sales Advisor Job Description The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.<ul><li>Achieve specific sales targets and maximizing sale opportunities on each and every call</li><li>Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</li><li>Maintain broad knowledge of products, pricing, promotions, and procedures</li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</li><li>Prepare complete and accurate work including appropriately notating accounts as required</li><li>Participate in activities designed to improve customer satisfaction and sales performance</li><li>Answer billing questions by talking through components of customer accounts</li></ul> Location: Egypt, Cairo RHQ Language Requirements: Time Type: Full time </div>

من ٠ إلى ٠ سنة Naukri Gulf

Manager II, WFM Planning & Scheduling

On-site - مصر - القاهرة ٣٠ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Set strategic direction and manages overall delivery of real time, and operational metrics of the accounts within the location. Manages supervisors and helps with their succession to lead real time function across the location. Work with key stakeholders to ensure WFM initiative and priorities are aligned and delivered to meet contractual requirements. Work with the onsite and offshore WFM team to provide alignment with real time playbook for each account. Responsible for driving achievement of real time metrics. Brief management on status of WFM functions and metrics. Coordinates with Operational Managers, DPE, Account Management and Clients to ensure WFM processes and practices are in place and properly executed. Educating both their Direct reports and other functions stake holders about pre-defined process and procedures by Senior leadership of WFM. Identify and leverage best practices. Manages their team to own RCA practice in case of failure to deliver related WFM real time metrics and produces readable, clear and comprehensive insights. Ensure effective use of resources and automated systems. Implements productivity and revenue increase by driving efficiency and other related metrics and initiatives. Act as escalation point to address and resolve real time support matters for the programme. Manage and ensure delivery of the executions of real time plans, ensuring the onsite and offshore team is meeting deliverables and deadlines. Manage the ongoing development of the onsite RTA Teams (Employee satisfaction, upskilling).</div></section><section>Desired Candidate Profile<ul><li>WFM of Solutions experience; demonstrate a clear understanding and first-hand experience of workforce management principles and processes in the following primary functional areas:</li><li>Real Time Management 2 years Must have practical experience</li><li>Real Time Supervisor of 1 year Must have practical experience</li><li>Real Time Reporting and demonstrates best practice.</li><li>Must have Planning & Scheduling side experience to help drive real time function as a sequence.</li><li>Prior experience of client level communications.</li><li>Demonstrates knowledge and experience of WFM Applications (in particular IEX) / Call centre tools / ACD Switch / WFM Now</li><li>MS Office: Advanced Excel, experiences using other MS applications.</li><li>Practical Experience of WFM Applications: NICE IEX Total view preferred.</li><li>Knowledge of reporting tool and processes.</li><li>Prior experience in a management / supervisory capacity.</li></ul></section>

وظائف Concentrix Corporation

Work Permit Manager

B2B Marketing Specialist

Sales Advisor

B2B- Sales Advisor

Manager II, WFM Planning & Scheduling

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف Concentrix Corporation

Work Permit Manager

B2B Marketing Specialist

Sales Advisor

B2B- Sales Advisor

Manager II, WFM Planning & Scheduling

اشترك لتصلك وظائف وظائف Concentrix Corporation الجديدة دوريا علي بريدك