وظائف Client of imploy

<p><br></p><p>About the Role</p><p>As our Senior English Instructor, you will not only lead high-impact classroom sessions but also serve as an academic leader. You will be responsible for designing rigorous, engaging lesson plans, assessing student progress with precision, and providing constructive feedback to help learners achieve fluency, confidence, and cultural competence. Your expertise will extend beyond teaching you will mentor junior instructors, contribute to curriculum innovation, and ensure our programs meet international standards.</p><p>Key Responsibilities</p><ul><li>Deliver advanced English courses (General, Business, Academic, and Exam Preparation IELTS/TOEFL) to groups and individuals.</li><li>Design and adapt instructional materials, syllabi, and assessments to suit diversified learning needs.</li><li>Foster an interactive, inclusive, and motivating classroom environment that encourages critical thinking and real-world language application.</li><li>Monitor student performance, provide detailed progress reports, and implement personalized improvement plans.</li><li>Lead teacher training workshops and serve as a pedagogical resource for the academic department.</li><li>Collaborate with management to refine program quality and ensure alignment with international CEFR standards.</li><li>Participate in student placement interviews and open-day academic consultations as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Requirements</h2><ul><li><strong>Education:</strong> Master's degree in Applied Linguistics, TESOL, English Literature, or a closely related field. CELTA / DELTA or equivalent certification is mandatory (DELTA strongly preferred).</li><li><strong>Experience:</strong> Minimum 5 years of full-time English teaching experience, including at least 2 years at a senior or lead instructor level, preferably with adult professionals or university-bound students.</li><li><strong>Language Proficiency:</strong> Native-level fluency in English (written and spoken). Demonstrated mastery of academic writing and grammar.</li><li><strong>Technical Skills:</strong> Proficiency in using digital learning platforms (Zoom, Google Classroom, LMS), and experience with blended/hybrid instruction is a plus.</li><li><strong>Soft Skills:</strong> Exceptional communication, mentorship, and conflict-resolution abilities. Strong organizational skills with attention to detail.</li><li><strong>Cultural Fit:</strong> Ability to work collaboratively in a multicultural team, respect diverse perspectives, and adapt to the fast-paced Egyptian academic environment.</li><li><strong>Work Authorization:</strong> Must be legally eligible to work in Egypt (valid residence/work permit). Relocation support is not provided.</li></ul><h2>What We Offer</h2><ul><li><strong>Professional Growth:</strong> Access to ongoing paid professional development courses, international conference attendance, and opportunities to contribute to published research.</li><li><strong>Work-Life Balance:</strong> Structured working hours (Sunday - Thursday), with Saturday/Sunday dedicated to rest and professional planning.</li><li><strong>Modern Facilities:</strong> Fully equipped smart classrooms, digital resources, and a dedicated academic library.</li><li><strong>Supportive Culture:</strong> A collaborative team environment with regular feedback loops, plus annual team-building retreats.</li><li><strong>Additional Perks:</strong> Paid annual leave (21 days), public holidays, and a transportation allowance (or covered daily commute).</li></ul>

<p>We are looking for a motivated and driven Product Owner to join our dynamic team in Cairo. This is a fantastic opportunity to launch your product career in a supportive, fast-paced environment. You will work closely with developers, designers, and stakeholders to turn ideas into reality.</p><p>As an Entry-Level Product Owner, you will be the bridge between our business goals and our technical team. You will help define the product vision, manage the backlog, and ensure that our development team is always working on the most valuable features. You don t need prior experience as a Product Owner we will train you but you must have strong organizational skills, curiosity, and the ability to communicate clearly. You will learn agile methodologies hands-on and play a key role in delivering products that our users love.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in defining product requirements and user stories based on business needs and customer feedback.</li><li>Prioritize the product backlog and ensure the development team understands the scope of each sprint.</li><li>Collaborate with UX/UI designers, developers, and QA testers to clarify requirements and resolve questions.</li><li>Participate in daily stand-ups, sprint planning, and review meetings.</li><li>Track project progress, identify risks, and proactively communicate updates to stakeholders.</li><li>Conduct market research and analyze competitor products to suggest improvements.</li><li>Support the Product Manager in launching new features and gathering user feedback for iteration.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Computer Science, Engineering, or a related field (fresh graduates are highly encouraged to apply).</li><li>Basic understanding of software development processes (e.g., agile, scrum) is a plus, but not mandatory.</li><li>Excellent verbal and written English skills (B2+ level); Arabic is a plus.</li><li>Ability to break down complex problems into simple, actionable tasks.</li><li>Strong time management and attention to detail you can juggle multiple priorities.</li><li>You are collaborative, open to feedback, and eager to learn from senior team members.</li><li>Familiarity with Jira, Trello, or Asana is an advantage, but we will train you on our specific tools.</li></ul>

<p>Are you a detail-oriented engineer who thrives on breaking things not to cause chaos, but to build bulletproof software? We are looking for a Senior Software Engineer - Testing to join our quality engineering team in Cairo. In this role, you will be the guardian of our product s reliability, designing and executing robust test strategies across our core platforms. You will work closely with developers, product managers, and DevOps to ensure every release meets the highest standards of performance, security, and user experience. If you love automating complex scenarios, influencing code quality early, and mentoring others to think test-first, this is your opportunity to make a significant impact.</p><ul><li>Develop and maintain comprehensive test plans, test cases, and test scripts for both manual and automated testing.</li><li>Design and implement scalable automated test frameworks (e.g., Selenium, Playwright, Cypress, or similar) for web and API testing.</li><li>Perform functional, regression, integration, performance, and load testing on complex software systems.</li><li>Collaborate with software engineers to review code, identify potential defects, and improve testability of new features.</li><li>Drive a shift-left testing culture: participate in requirement analysis and design reviews to catch issues early.</li><li>Set up and manage CI/CD pipelines for automated test execution, ensuring fast and reliable feedback loops.</li><li>Investigate and report defects with clear reproduction steps, logs, and impact analysis. Track issues to closure.</li><li>Define quality metrics (defect density, test coverage, pass rates) and provide regular reports to stakeholders.</li><li>Mentor junior test engineers, conduct code reviews on test code, and promote best practices in test automation.</li><li>Stay up-to-date with industry trends in testing tools, methodologies, and quality assurance standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of professional experience in software testing, with at least 2 years in a senior or lead testing role.</li><li>Strong proficiency in at least one programming language (Java, Python, JavaScript, or C#) for writing test automation.</li><li>Hands-on experience with test automation frameworks (e.g., Selenium, Appium, TestNG, JUnit, or Pytest).</li><li>Solid understanding of testing types: unit (with dev teams), integration, end-to-end, smoke, and performance testing.</li><li>Experience with API testing tools (Postman, REST Assured, or similar).</li><li>Proficiency with version control (Git) and CI/CD tools (Jenkins, GitLab CI, GitHub Actions, or Azure DevOps).</li><li>Excellent analytical and problem-solving skills, with a meticulous eye for detail.</li><li>Strong communication skills in English (written and verbal) for cross-team collaboration.</li><li>Bachelor s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).</li><li>Experience with performance testing tools like JMeter or k6.</li><li>Familiarity with containerization (Docker) and orchestration (Kubernetes) for test environments.</li><li>ISTQB Advanced Level certification or similar QA certifications.</li><li>Experience testing mobile applications (iOS/Android) or cloud-based services (AWS, GCP, Azure).</li><li>Previous experience in agile/scrum environments with a focus on continuous improvement.</li></ul>

<p>We are looking for a highly creative Senior Graphic Designer with strong experience in designing premium corporate marketing materials. The ideal candidate should have exceptional skills in creating company profiles, brochures, PowerPoint presentations, sales kits, and other branding assets with a modern, professional, enterprise-level design style.</p><p>Key Responsibilities</p><ul><li>Design high-quality company profiles, brochures, and marketing collateral.</li><li>Create premium PowerPoint presentations for executives, sales, and corporate use.</li><li>Develop creative visual concepts aligned with brand guidelines.</li><li>Use AI-powered design tools professionally to accelerate productivity, improve quality, and streamline the creative workflow.</li><li>Collaborate with the marketing team to deliver impactful visual communications.</li><li>Ensure all designs meet high standards of quality and attention to detail.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in graphic design.</li><li>Advanced proficiency in Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.</li><li>Strong expertise in Microsoft PowerPoint presentation design.</li><li>Professional experience using AI tools such as ChatGPT, Adobe Firefly, Midjourney, or similar platforms to enhance creativity and increase productivity.</li><li>Experience designing corporate profiles, brochures, and executive presentations.</li><li>Excellent typography, layout, and branding skills.</li><li>A strong portfolio showcasing premium corporate design work.</li></ul><p>Application Requirement Candidates must submit samples of presentations, company profiles, and brochures they have personally designed. Please also include examples demonstrating the use of AI in the design workflow, if available. Applications without relevant presentation samples will not be considered.</p>

<p>We are Hiring Sales Engineer in Nasr city If you bridge the gap between technical expertise and commercial excellence, this is the perfect opportunity for you! Location: Nasr City Job Type: Full-time (Sunday to Thursday, 8 hours/day) Experience: 0 - 2 Years (Fresh graduates with a strong passion are highly welcome!) Key Responsibilities: Identify and develop new business opportunities with prospective and existing B2B clients. Deliver tailored product presentations, solution demos, and technical discussions. Understand customer requirements and propose the best technical &amp; commercial solutions. Maintain accurate records of opportunities and customer interactions in CRM. Collaborate with engineering, product, and support teams to ensure seamless delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Skills: Bachelor s Degree in Engineering (preferably Electrical, Electronics, Computer, or a related field). Excellent communication, presentation, and relationship-building skills. Ability to translate complex technical features into clear customer benefits. Familiarity with CRM software and sales tracking systems is a plus. To Apply: If you are ready to take on this exciting challenge, please send your updated CV to: PHONE_NUMBER Subject line: "Sales Engineer Application"</p>

<p>Are you a highly organized, detail-oriented individual looking to launch your career in a dynamic office environment? We are seeking a motivated and proactive Administrative Assistant to join our growing team in Giza. This is an excellent opportunity for a recent graduate or someone with minimal experience who is eager to learn, grow, and contribute to a supportive workplace. You will be the backbone of our daily operations, ensuring smooth and efficient functioning across various departments.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>In this role, you will be the first point of contact for many internal and external stakeholders. Your primary duties will include:</p><ul><li>Administrative Support</li><li>Provide day-to-day administrative support to the HR &amp; Admin Director and assigned departments.</li><li>Prepare official letters, reports, presentations, and administrative documents.</li><li>Manage incoming and outgoing correspondence, emails, and telephone communications.</li><li>Maintain organized filing systems for administrative documents.</li><li>Office Coordination</li><li>Coordinate meetings, appointments, and meeting room schedules.</li><li>Arrange travel bookings, accommodation, and logistics when required.</li><li>Prepare meeting agendas, minutes of meetings, and follow up on action items.</li><li>Monitor office supplies and coordinate replenishment requests.</li><li>Documentation &amp; Record Management</li><li>Maintain accurate administrative records and documentation.</li><li>Ensure confidential documents are properly filed and protected.</li><li>Support document preparation for audits, inspections, and management reviews.</li><li>Coordinate document circulation and approvals when required.</li><li>Internal Communication &amp; Customer Service</li><li>Welcome visitors and provide professional front-desk support when required.</li><li>Respond to employee inquiries and direct requests to the appropriate department.</li><li>Coordinate communication between departments to ensure smooth workflow.</li><li>Maintain professional communication with internal and external stakeholders.</li><li>Reporting &amp; Administrative Control</li><li>Prepare periodic administrative reports and activity summaries.</li><li>Monitor administrative requests and ensure timely completion.</li><li>Maintain tracking logs for correspondence, office requests, and administrative activities.</li><li>Support departmental KPI reporting and documentation.</li><li>Continuous Improvement</li><li>Suggest improvements to administrative processes and office efficiency.</li><li>Ensure compliance with company administrative procedures and document standards.</li><li>Support departmental projects and special assignments as requested.</li><li>Perform other administrative duties assigned by management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for someone with a strong work ethic, excellent communication skills, and a genuine passion for organization. The ideal candidate will possess the following:</p><ul><li>Education Bachelor's Degree in Business Administration, Commerce, or a related field.</li><li>Experience 0 2 years of experience in Administration, Office Management, Executive Support, or a similar administrative role. Fresh graduates with strong administrative skills may also be considered.</li><li>Good knowledge of Microsoft Office applications and office administration practices.</li></ul><p>If you are ready to kick-start your career in a rewarding administrative role, we would love to hear from you. Please submit your updated CV and a brief cover letter explaining why you are the perfect fit for this position. We look forward to welcoming you to our team in Giza!</p>

<p>Execute daily operational activities in accordance with company policies and procedures. Review and verify customer documents and transaction data for accuracy and completeness. Process operational transactions and maintain accurate records within the company's systems. Coordinate with branches and internal departments to ensure timely completion of operational requests. Ensure compliance with internal controls, regulatory requirements, and company standards. Perform any other duties assigned by the direct manager within the scope of the role.</p>

<p>Are you a seasoned cybersecurity professional with a passion for translating complex technical solutions into business value? We are seeking a strategic and client-facing Cybersecurity Presales Senior Manager / Senior Advisor to lead our technical sales efforts in Egypt. In this pivotal role, you will bridge the gap between our enterprise clients' security challenges and our cutting-edge portfolio, driving revenue growth while shaping robust security architectures.</p><p>As our Cybersecurity Presales Senior Manager, you will own the entire technical sales cycle from discovery to proposal. You will partner directly with sales teams, C-level executives, and technical stakeholders to design tailored security solutions that address governance, risk, and compliance (GRC), network defense, cloud security, and incident response.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Experience:</strong> Minimum 8+ years in cybersecurity, with at least 3 years in a presales or consulting role (client-facing).</li><li><strong>Education:</strong> Bachelor s degree in Computer Science, Information Security, or a related field. A Master s or relevant MBA is a plus.</li><li><strong>Certifications:</strong> CISSP, CISM, or equivalent; additionally, one or more vendor certifications (e.g., Palo Alto, Fortinet, Microsoft Security, Splunk, or CrowdStrike) are highly preferred.</li><li><strong>Technical Proficiency:</strong> Deep knowledge of security architecture across network, cloud (AWS/Azure), endpoint, identity, and data protection. Familiarity with threat modeling and risk frameworks (NIST, ISO 27001).</li><li><strong>Communication:</strong> Exceptional verbal and written English skills; ability to simplify technical jargon for non-technical audiences.</li><li><strong>Sales Acumen:</strong> Proven track record of supporting annual contract values (ACV) exceeding $500k, with experience in enterprise accounts.</li><li><strong>Soft Skills:</strong> Strong problem-solving, negotiation, and stakeholder management capabilities. Ability to work under pressure and manage multiple bids simultaneously.</li><li><strong>Preferred Additional Skills:</strong> Experience in the Egyptian or MENA market with local regulatory awareness. Hands-on experience with SOC operations, penetration testing, or digital forensics. Knowledge of managed security services (MSSP) and outsourcing models.</li></ul>

<p>As an Entry-Level Sales Executive, you will be the first point of contact for our prospective clients. You will play a key role in generating new business, maintaining customer relationships, and contributing to our overall revenue growth. You will receive comprehensive training and ongoing support to ensure your success. Your primary responsibilities will include:</p><ul><li>Identifying and prospecting new sales leads through various channels (calls, emails, and networking).</li><li>Presenting and promoting our products/services to potential customers in a compelling and professional manner.</li><li>Understanding customer needs and offering tailored solutions to meet those needs.</li><li>Negotiating and closing sales deals while maintaining high customer satisfaction.</li><li>Maintaining accurate and up-to-date records of all sales activities in our CRM system.</li><li>Collaborating with the sales team to achieve monthly and quarterly targets.</li><li>Providing excellent after-sales support and building long-term relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a self-starter with a positive attitude and a strong desire to succeed. No prior experience is required we value potential and teach the rest! However, the following qualifications are essential:</p><ul><li>Fresh graduate or 0-1 year of experience in any field (sales experience is a plus, but not required).</li><li>Excellent communication and interpersonal skills in both English and Arabic.</li><li>Strong negotiation and persuasion abilities.</li><li>Self-motivated, goal-oriented, and resilient in handling rejection.</li><li>Ability to work independently as well as part of a team.</li><li>Basic computer literacy (MS Office, CRM tools are a plus).</li><li>Residing in Cairo or willing to relocate.</li><li>Availability to work full-time (standard working hours, Sunday to Thursday).</li></ul>

<p>We are looking for a driven and experienced Senior Software Sales Executive to join our fast-growing technology team in Cairo. In this role, you will be the face of our software solutions, responsible for building strong client relationships, closing high-value deals, and driving revenue growth across our enterprise and mid-market segments. You will work closely with our pre-sales and product teams to deliver tailored solutions that meet client needs. If you thrive on challenges, possess deep knowledge of software sales cycles, and have a proven track record of exceeding targets, we want to hear from you.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Develop and execute a strategic sales plan to achieve and exceed monthly and quarterly revenue targets.</li><li>Identify, qualify, and pursue new business opportunities through outbound prospecting, networking, and inbound leads.</li><li>Manage the full sales cycle from initial contact to contract negotiation and closing.</li><li>Conduct product demonstrations and presentations to C-level executives and key decision-makers.</li><li>Collaborate with the technical team to understand client requirements and craft compelling value propositions.</li><li>Build and maintain a robust sales pipeline using CRM tools (e.g., Salesforce, HubSpot).</li><li>Provide accurate sales forecasts and reports to senior management.</li><li>Stay updated on industry trends, competitor offerings, and market developments to position our software effectively.</li><li>Nurture long-term client relationships to ensure high retention and generate repeat business and referrals.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3+ years of proven B2B software/technology sales experience,</li><li>Demonstrated ability to consistently meet or exceed sales quotas (provide examples of achievements).</li><li>Strong understanding of software solutions (SaaS, on-premise, cloud, ERP, CRM, Mobile apps , or similar).</li><li>Excellent negotiation, presentation, and communication skills (verbal and written) in both English and Arabic.</li><li>Comfortable discussing technical concepts with engineers and translating them into business value for clients.</li><li>Proficiency in CRM software, MS Office (Excel, PowerPoint), and virtual meeting platforms.</li><li>Bachelor s degree in Business, Marketing, Computer Science, or a related field</li><li>Self-motivated, resilient, results-oriented, with strong problem-solving abilities and a collaborative mindset.</li></ul>

<p>Are you a Sales Professional with experience in marketing or software solutions? Let's Bond!</p><p>As a Sales Executive, you will drive agency growth by connecting brands with our advertising, digital, and software solutions. You will act as a trusted consultant, identifying client needs and delivering tailored strategies to help them scale.</p><p><b>Key Responsibilities:</b></p><ul><li>Identify, contact, and onboard potential clients.</li><li>Pitch strategic advertising and digital solutions aligned with client goals.</li><li>Research new advertising markets and industry trends.</li><li>Deliver high-impact sales presentations to key decision-makers.</li><li>Prepare campaign proposals, media kits, and sales contracts.</li><li>Manage and grow client relationships.</li><li>Partner with internal department heads to ensure project execution matches client specs.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience &amp; background in sales, advertising, or digital marketing is a must.</li><li>Familiarity with key analytics and sales tools.</li></ul>

<p><b>About the Role</b> We are seeking a highly skilled and strategic Senior Manager / Senior Advisor to join our Finance team in Cairo. This is a leadership role for a seasoned finance professional who can bridge the gap between operational accounting and high-level financial strategy. You will oversee key financial operations, provide expert advisory to senior leadership, and ensure robust financial controls are in place. Key Responsibilities Lead and manage the full accounting cycle, including month-end close, reconciliations, and financial reporting. Develop and monitor budgets, forecasts, and long-term financial plans. Provide strategic financial advice to the executive team, supporting decision-making on investments, cost optimization, and growth initiatives. Ensure compliance with local tax regulations, GAAP, and internal audit standards. Mentor and develop junior finance team members, fostering a culture of accuracy and continuous improvement. Implement and optimize financial systems and processes for efficiency and scalability. What We Offer Competitive salary package in EGP. Leadership role with direct impact on company strategy. Opportunities for professional growth and international exposure. Comprehensive benefits package (details available upon interview). A collaborative and dynamic work environment in Cairo. If you are a strategic finance leader ready to drive excellence, we encourage you to apply.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications &amp; Requirements</b><p>Bachelor s degree in Accounting, Finance, or a related field (Master s degree or CPA/CMA certification preferred). Minimum 8-10 years of progressive experience in accounting and finance, with at least 3 years in a senior management or advisory role. Deep knowledge of Egyptian tax laws and IFRS/GAAP standards. Proven experience with financial modeling, ERP systems (e.g., SAP, Oracle), and advanced Excel skills. Strong leadership, communication, and problem-solving abilities. Fluent in English and Arabic.</p>

<p>Key Responsibilities: Sales Follow-up: Maintaining consistent communication with potential leads to facilitate the buying process. Data Management: Managing your sales pipeline, tracking leads, and updating client interactions on the CRM system. Sales Analytics &amp; Reporting: Preparing professional daily/weekly sales reports, analyzing lead conversion rates, and tracking pipeline performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: Experience: Minimum 2 years of proven experience in Real Estate Sales (Property Consultant). Advanced Technical Skills: Excellent command of MS Excel (for tracking pipelines, data analysis, and reporting) and high proficiency in CRM systems. Technical Skills: Proficiency in MS Excel and CRM software. Language: Good command of English (Professional working proficiency). Mobility: Owns a car (Essential for site visits and client meetings). Gender Preference: Females are preferred. Appearance &amp; Soft Skills: Highly presentable, articulate, with proven negotiation and closing skills. Location: Residents of New Cairo or Nasr City are preferred.</p>

<p>About the Role We are seeking a highly organized and detail-oriented Compliance Manager to oversee and ensure our operations within Ismailia adhere to all regulatory, legal, and internal policy requirements. In this critical Manager / Advisor role, you will be the key point of contact for compliance matters, providing strategic guidance to leadership while implementing robust compliance programs. This is an exciting opportunity to build and maintain a culture of integrity within a dynamic organization.</p><p>Key Responsibilities</p><ul><li>Develop, implement, and maintain comprehensive compliance policies and procedures in alignment with local and international regulations.</li><li>Conduct regular risk assessments and compliance audits to identify potential areas of vulnerability and recommend corrective actions.</li><li>Advise senior management and department heads on compliance risks, regulatory changes, and best practices.</li><li>Oversee the monitoring of business activities to ensure adherence to legal standards, including anti-corruption, data privacy, and industry-specific regulations.</li><li>Lead internal investigations into compliance breaches or policy violations, documenting findings and reporting outcomes.</li><li>Deliver training programs to employees at all levels to promote awareness and understanding of compliance obligations.</li><li>Liaise with regulatory bodies and external auditors as required, ensuring timely and accurate submissions of reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor s degree in Law, Business Administration, Finance, or a related field. A professional compliance certification (e.g., CCEP, CRCM) is strongly preferred.</li><li><strong>Experience:</strong> Minimum of 7-10 years of progressive experience in compliance and garment manufacturing, legal, or risk management, with at least 5 years in a Manager or Advisor capacity.</li><li><strong>Knowledge:</strong> Deep understanding of Egyptian regulatory frameworks, including local labor laws, anti-money laundering (AML) statutes, and data protection regulations.</li><li><strong>Skills:</strong> Strong analytical and problem-solving skills, excellent written and verbal communication in English and Arabic, and proficiency in compliance management software.</li><li><strong>Attributes:</strong> High ethical standards, attention to detail, ability to handle confidential information, and a proactive, advisory mindset.</li></ul><p>Ready to take the next step in your compliance career? Apply today to join our team in Ismailia and help us build a compliant, ethical future.</p>

<p>We are seeking a highly organized and proactive Admin Manager / Advisor to join our team in Cairo. In this key role, you will be the backbone of our administrative operations, ensuring smooth daily workflows and providing strategic advice to streamline processes. You will oversee office management, coordinate cross-functional tasks, and act as a trusted advisor to leadership on administrative best practices. If you thrive in a dynamic environment and enjoy solving problems while improving efficiency, this is the perfect opportunity for you.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage and oversee all office administrative functions, including facility management, supplies, and vendor relations.</li><li>Advise senior management on administrative policies, process improvements, and resource optimization.</li><li>Coordinate schedules, meetings, and travel arrangements for the executive team.</li><li>Develop and maintain filing systems, records, and documentation in compliance with company standards.</li><li>Supervise administrative staff (if applicable) and ensure high performance and team collaboration.</li><li>Handle sensitive information with confidentiality and professionalism.</li><li>Prepare reports, presentations, and correspondence as needed.</li></ul><p><b><br></b></p><p><b>Benefits</b></p><ul><li>Competitive salary paid in USD.</li><li>Full-time, stable employment with a professional team.</li><li>Opportunity to influence operational strategy and office culture.</li><li>Career growth and development opportunities.</li><li>Supportive and collaborative working environment in Cairo.</li></ul><p>Ready to take your administrative career to the next level? Apply now and become a key player in our success!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as an Administrative Manager, Advisor, or similar senior administrative role.</li><li>Excellent organizational and time-management skills with attention to detail.</li><li>Strong written and verbal communication skills in English and Arabic.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Ability to multitask and prioritize work in a fast-paced environment.</li><li>Discretion and trustworthiness when handling confidential matters.</li><li>Bachelor's degree in Business Administration or a related field is preferred.</li></ul>

<p>We are seeking an experienced Training &amp; Development Manager to lead the Learning &amp; Development function within our contact center operations. The successful candidate will be responsible for designing, implementing, and continuously improving training programs that enhance employee performance, customer experience, and operational excellence. The ideal candidate is a strategic learning professional with extensive experience in BPO or contact center environments, capable of developing high-impact training initiatives that support business growth, employee engagement, and client satisfaction. Key Responsibilities Develop and execute the organization's learning and development strategy in alignment with business objectives. Design and manage onboarding, induction, product, process, systems, soft skills, and leadership development programs. Lead and mentor a team of Trainers and Learning Specialists, ensuring high-quality training delivery across multiple accounts. Conduct training needs analyses using performance metrics, quality reports, client feedback, and operational requirements. Develop training materials, facilitator guides, e-learning modules, assessments, and certification programs. Evaluate training effectiveness through KPIs such as training scores, nesting performance, speed to proficiency, quality improvement, and employee retention. Partner with Operations, Quality Assurance, Workforce Management, and Recruitment teams to support hiring, onboarding, and continuous learning initiatives. Coordinate client-specific training requirements and ensure compliance with contractual learning standards. Implement coaching and development programs for Team Leaders and Operations Managers. Monitor industry trends and integrate modern learning methodologies, digital learning platforms, and AI-powered training solutions where applicable. Prepare training reports, dashboards, and recommendations for senior leadership.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Human Resources, Education, Communications, or a related field. Minimum 6 years of experience in Learning &amp; Development or Training within a BPO or contact center environment. At least 3 years of experience in a Training Manager or Learning &amp; Development leadership role. Strong knowledge of adult learning principles, instructional design, coaching methodologies, and performance management. Experience developing instructor-led, virtual, and e-learning training programs. Proficiency in Microsoft Office, Learning Management Systems (LMS), and digital learning platforms. Excellent leadership and team management skills. Strong presentation, facilitation, and communication abilities. Ability to design engaging training programs for large operational teams. Strong analytical skills with the ability to measure training effectiveness and business impact. Experience working with operational KPIs including CSAT, Quality Score, AHT, FCR, Productivity, and Employee Performance. Professional proficiency in English; additional languages are considered an advantage.</p>

<p>We are seeking an enthusiastic and results-driven Telesales Representative to join our dynamic sales team in Cairo. In this intermediate-level role, you will play a key part in driving revenue growth by connecting with potential customers, presenting our products/services, and closing sales over the phone. If you have a strong sales mindset, excellent communication skills, and a passion for exceeding targets, this is the perfect opportunity for you. Key Responsibilities Conduct outbound calls to prospective and existing customers to promote and sell company products/services. Explain product features, pricing, and benefits clearly to convert leads into sales. Handle incoming sales inquiries and provide professional information to potential clients. Maintain accurate records of calls, sales, and customer interactions in the CRM system. Meet or exceed daily, weekly, and monthly sales targets and KPIs. Build and maintain strong, long-lasting customer relationships through effective follow-ups. Stay updated on product knowledge and market trends to better serve customers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Telesales Representative or in a similar sales role (minimum 1-2 years).</li><li>Excellent verbal communication and active listening skills in English (Arabic fluency is a plus).</li><li>Strong negotiation and persuasion abilities.</li><li>Ability to handle rejection and remain persistent and positive.</li><li>Basic computer proficiency including CRM tools and MS Office.</li><li>Self-motivated, target-oriented, and able to work in a fast-paced environment.</li><li>Local residency in Cairo, Egypt.</li></ul>

<p>About the Role We are seeking an experienced Product Manager to drive the strategy, development, and success of our digital products. In this role, you will bridge the gap between business objectives, customer needs, and technical execution by defining the product vision, prioritizing initiatives, and leading cross-functional teams throughout the product lifecycle. The ideal candidate is a strategic thinker with a customer-first mindset, strong analytical skills, and experience building SaaS or enterprise software products in Agile environments. Key Responsibilities Define and execute the product vision, strategy, and roadmap aligned with business objectives. Gather, analyze, and prioritize customer, market, and stakeholder requirements. Conduct market research, competitor analysis, and user interviews to identify product opportunities. Create and manage product roadmaps, feature backlogs, and release plans. Write clear product requirements, user stories, and acceptance criteria. Collaborate with Engineering, UX/UI Design, QA, Sales, Marketing, and Customer Success teams throughout the product lifecycle. Lead product discovery, sprint planning, backlog refinement, and release planning activities. Monitor product performance using KPIs, customer feedback, and analytics to drive continuous improvements. Define product success metrics and measure business impact after each release. Support go-to-market strategies, product launches, customer enablement, and sales training. Work closely with Customer Success and Support teams to collect user feedback and prioritize enhancements. Ensure products are delivered on time, within scope, and aligned with customer expectations.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field. Minimum 5 years of experience in Product Management, Product Ownership, or Business Analysis within a software or SaaS company. Proven experience managing the full product lifecycle from discovery to launch. Strong understanding of Agile, Scrum, Lean Product Development, and Design Thinking methodologies. Experience working with SaaS platforms, enterprise software, or digital products. Familiarity with analytics tools such as Google Analytics, Mixpanel, Power BI, or Looker Studio is preferred. Experience using Jira, Confluence, Azure DevOps, or similar product management tools.</p><p><b>Requirements</b></p><ul><li>Strong strategic thinking and business acumen.</li><li>Excellent analytical and problem-solving skills.</li><li>Outstanding communication and stakeholder management abilities.</li><li>Strong understanding of user experience (UX) principles and customer-centric product development.</li><li>Ability to prioritize competing business needs and manage multiple initiatives simultaneously.</li><li>Experience working with cross-functional teams in Agile environments.</li><li>Professional proficiency in English is required.</li></ul>

<p>Operations Manager (Call Center) Department: Operations Location: Cairo, Egypt Employment Type: Full-time Work Mode: On-site About the Role We are seeking an experienced Operations Manager to lead the daily operations of a high-performing contact center. The successful candidate will oversee multiple customer service programs, ensure operational excellence, optimize workforce performance, and consistently deliver outstanding client and customer experiences. The ideal candidate has extensive experience managing large contact center operations, leading cross-functional teams, and driving performance through data-driven decision-making. You will be responsible for achieving operational KPIs, maintaining client satisfaction, and fostering a culture of continuous improvement.</p><p><b>Key Responsibilities</b></p><ul><li>Lead the day-to-day operations of multiple customer service and technical support programs.</li><li>Ensure all operational KPIs, SLAs, and client contractual obligations are consistently achieved.</li><li>Manage Team Leaders, Supervisors, Workforce Management, Quality Assurance, and Training teams.</li><li>Monitor operational performance through key metrics, including Service Level, Average Handling Time (AHT), Customer Satisfaction (CSAT), First Call Resolution (FCR), Occupancy, and Adherence.</li><li>Analyze operational data to identify performance gaps and implement improvement initiatives.</li><li>Develop workforce capacity plans in collaboration with Workforce Management teams to support business growth.</li><li>Partner with Recruitment and Training teams to ensure timely hiring, onboarding, and continuous development of customer service representatives.</li><li>Build and maintain strong relationships with clients by providing operational updates, performance reports, and business reviews.</li><li>Lead performance management initiatives, coaching leaders to improve employee engagement and productivity.</li><li>Manage operational budgets while optimizing resource utilization and controlling costs.</li><li>Ensure compliance with company policies, client requirements, and quality standards.</li><li>Identify operational risks and implement proactive mitigation strategies.</li><li>Drive continuous improvement projects to enhance efficiency, customer experience, and service delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's degree in Business Administration, Management, Communications, or a related field.</p><p>Minimum 7 years of experience in BPO or contact center operations.</p><p>At least 3 years in an Operations Manager or equivalent leadership role.</p><p>Proven experience managing multiple customer service accounts or large operational teams.</p><p>Strong understanding of contact center KPIs, workforce planning, quality management, and client operations.</p><p>Experience using contact center technologies, CRM platforms, Workforce Management systems, and reporting tools.</p><b>Requirements</b><p>Strong leadership and people management skills.</p><p>Excellent analytical and decision-making abilities.</p><p>Exceptional communication and stakeholder management skills.</p><p>Proven ability to manage large teams in a fast-paced environment.</p><p>Customer-centric mindset with a focus on operational excellence.</p><p>Advanced Microsoft Excel and reporting skills are preferred.</p><p>Professional proficiency in English; additional languages are an advantage.</p>