وظائف Client of NOK for Human Capital

<p>We are looking for an experienced and results-oriented Wholesale Sales Supervisor to oversee wholesale sales operations, manage the sales team, strengthen customer relationships, and ensure the achievement of sales and distribution targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Supervise and support the wholesale sales team to achieve sales objectives.</li><li>Develop and maintain strong relationships with wholesale customers and key accounts.</li><li>Monitor market trends, competitor activities, and customer needs.</li><li>Ensure effective coverage of assigned territories and customer outlets.</li><li>Track sales performance and prepare regular sales reports.</li><li>Follow up on collections and outstanding payments.</li><li>Coach and develop team members to improve productivity and performance.</li><li>Ensure compliance with company policies and sales procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree or equivalent preferred.</li><li>Minimum 2 4 years of experience in wholesale sales, preferably in FMCG.</li><li>Previous supervisory experience is an advantage.</li><li>Strong leadership, negotiation, and communication skills.</li><li>Valid driving license is preferred.</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive salary and performance-based incentives.</li><li>Social and medical insurance.</li><li>Career growth and professional development opportunities.</li><li>Professional and supportive work environment.</li></ul><p><strong>Required Skills:</strong> Environment Reports Performance Sales Performance Sales Operations Support Development Driving Operations Salary Compliance Insurance Communication Skills Payments Negotiation Sales Leadership Communication</p>

<p>Job Summary We are looking for a Last Mile Coordinator to manage and coordinate daily shipment dispatch operations, ensuring timely handover to shipping companies and 3PL partners. The ideal candidate will have strong organizational and communication skills, attention to detail, and a good understanding of logistics and Last Mile operations.</p><p>Key Responsibilities</p><ul><li>Coordinate the daily dispatch of shipments to assigned shipping companies and 3PL partners.</li><li>Monitor shipment dispatch status and ensure compliance with dispatch cut-off times.</li><li>Coordinate with the warehouse, Account Managers, and internal teams to resolve shipment-related issues.</li><li>Identify and resolve issues related to shipment dispatching and handover to 3PL partners.</li><li>Follow up on pending shipments and ensure timely resolution of operational issues.</li><li>Maintain accurate shipment and dispatch records and provide updates when required.</li><li>Ensure smooth coordination between internal teams and external shipping partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1-3 years of experience in logistics, Last Mile operations, warehouse operations, or dispatch coordination.</li><li>Previous experience working with shipping companies or 3PL providers is preferred.</li><li>Good knowledge of logistics and Last Mile operations.</li><li>Good command of Microsoft Excel.</li><li>Excellent organizational and coordination skills.</li><li>Strong communication and interpersonal skills.</li><li>Problem-solving mindset with the ability to handle operational issues efficiently.</li><li>High attention to detail.</li><li>Strong teamwork and collaboration skills.</li><li>Good time management and ability to work under pressure.</li></ul><p>Required Skills: Handover Collaboration Operations Logistics Compliance Shipping Attention To Detail Interpersonal Skills Communication Skills Records Excel Pressure Microsoft Excel Teamwork Time Management Communication Management</p>

<p><strong>Job Summary</strong> The Delivery Associate Team Lead is responsible for leading and supervising the Delivery Associate team, ensuring smooth daily delivery operations, achieving performance targets, and maintaining high service quality. The role involves monitoring team performance, preparing performance reports, and handling operational issues and escalations to ensure on-time shipment delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and supervise the Delivery Associate team to ensure effective daily operations.</li><li>Monitor daily delivery activities and overall team performance.</li><li>Track key performance indicators (KPIs) and identify areas for improvement.</li><li>Prepare and maintain daily, weekly, and monthly performance reports.</li><li>Follow up on shipment status and ensure deliveries are completed on time.</li><li>Monitor service quality and ensure compliance with operational standards.</li><li>Handle operational issues, complaints, and escalations in a timely manner.</li><li>Coordinate with relevant departments to resolve delivery-related issues.</li><li>Support Delivery Associates in achieving their performance targets.</li><li>Identify operational challenges and recommend effective solutions.</li><li>Ensure that all delivery processes and procedures are properly followed.</li><li>Provide regular updates and performance feedback to management.</li></ul><p><strong>Required Skills</strong></p><ul><li>Reports</li><li>Performance</li><li>Team Performance</li><li>Support</li><li>Key Performance Indicators</li><li>Operations</li><li>Daily Operations</li><li>Compliance</li><li>Deliveries</li><li>Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p><strong>Job Summary</strong> The Delivery Associate Team Lead is responsible for leading and supervising the Delivery Associate team, ensuring smooth daily delivery operations, achieving performance targets, and maintaining high service quality. The role involves monitoring team performance, preparing performance reports, and handling operational issues and escalations to ensure on-time shipment delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and supervise the Delivery Associate team to ensure effective daily operations.</li><li>Monitor daily delivery activities and overall team performance.</li><li>Track key performance indicators (KPIs) and identify areas for improvement.</li><li>Prepare and maintain daily, weekly, and monthly performance reports.</li><li>Follow up on shipment status and ensure deliveries are completed on time.</li><li>Monitor service quality and ensure compliance with operational standards.</li><li>Handle operational issues, complaints, and escalations in a timely manner.</li><li>Coordinate with relevant departments to resolve delivery-related issues.</li><li>Support Delivery Associates in achieving their performance targets.</li><li>Identify operational challenges and recommend effective solutions.</li><li>Ensure that all delivery processes and procedures are properly followed.</li><li>Provide regular updates and performance feedback to management.</li></ul><p><strong>Required Skills</strong></p><ul><li>Reports</li><li>Performance</li><li>Team Performance</li><li>Support</li><li>Key Performance Indicators</li><li>Operations</li><li>Daily Operations</li><li>Compliance</li><li>Deliveries</li><li>Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p><strong>Job Summary</strong> The Delivery Associate Team Lead is responsible for leading and supervising the Delivery Associate team, ensuring smooth daily delivery operations, achieving performance targets, and maintaining high service quality. The role involves monitoring team performance, preparing performance reports, and handling operational issues and escalations to ensure on-time shipment delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and supervise the Delivery Associate team to ensure effective daily operations.</li><li>Monitor daily delivery activities and overall team performance.</li><li>Track key performance indicators (KPIs) and identify areas for improvement.</li><li>Prepare and maintain daily, weekly, and monthly performance reports.</li><li>Follow up on shipment status and ensure deliveries are completed on time.</li><li>Monitor service quality and ensure compliance with operational standards.</li><li>Handle operational issues, complaints, and escalations in a timely manner.</li><li>Coordinate with relevant departments to resolve delivery-related issues.</li><li>Support Delivery Associates in achieving their performance targets.</li><li>Identify operational challenges and recommend effective solutions.</li><li>Ensure that all delivery processes and procedures are properly followed.</li><li>Provide regular updates and performance feedback to management.</li></ul><p><strong>Required Skills</strong></p><ul><li>Reports</li><li>Performance</li><li>Team Performance</li><li>Support</li><li>Key Performance Indicators</li><li>Operations</li><li>Daily Operations</li><li>Compliance</li><li>Deliveries</li><li>Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p>Headcount: 5 19 8 6</p><p>Work Locations: 6th of October. Mohandessin.</p><p>Compensation &amp; Benefits: Net Salary: EGP 8,500 . Accommodation will be provided for candidates from governorates. Transportation allowance of EGP 30 per working day .</p><p>Required Skills: Salary Compensation Transportation</p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must be above the legal working age. Previous warehouse experience is preferred. Candidates from governorates are welcome to apply.</p>

<p>Headcount: 5 19 8 6</p><p>Work Locations: 6th of October. Mohandessin.</p><p>Compensation &amp; Benefits: Net Salary: EGP 8,500 . Accommodation will be provided for candidates from governorates. Transportation allowance of EGP 30 per working day .</p><p>Required Skills: Salary Compensation Transportation</p><p><strong>Desired Candidate Profile</strong></p><p>Candidates must be above the legal working age. Previous warehouse experience is preferred. Candidates from governorates are welcome to apply.</p>

<p>The Junior Administrative Assistant is responsible for providing administrative and operational support to the shipment and logistics team. The role involves handling daily documentation, updating shipment records, coordinating with internal teams, and ensuring that administrative tasks are completed accurately and on time. Key Responsibilities Provide daily administrative support to the shipment and operations teams. Prepare, organize, and maintain shipment-related documents and records. Update shipment information and operational data on company systems and tracking sheets. Follow up on shipment statuses and coordinate with relevant teams to ensure smooth operations. Assist in preparing daily and weekly operational reports. Handle data entry and ensure all information is accurate and up to date. Coordinate with drivers, delivery associates, and internal departments regarding shipment-related issues. Support the team in resolving basic operational and administrative issues. Maintain proper filing of documents, records, and reports. Follow up on pending tasks and ensure they are completed within the required timelines. Handle emails, calls, and internal communications related to administrative and shipment activities. Ensure compliance with company procedures and operational policies. Perform any other administrative duties assigned by the supervisor or management.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Skills: Reports Data Administrative Support BASIC Support Operations Logistics Compliance Timelines Filing Data Entry Records Documentation Management</p>

<p>The Junior Administrative Assistant is responsible for providing administrative and operational support to the shipment and logistics team. The role involves handling daily documentation, updating shipment records, coordinating with internal teams, and ensuring that administrative tasks are completed accurately and on time. Key Responsibilities Provide daily administrative support to the shipment and operations teams. Prepare, organize, and maintain shipment-related documents and records. Update shipment information and operational data on company systems and tracking sheets. Follow up on shipment statuses and coordinate with relevant teams to ensure smooth operations. Assist in preparing daily and weekly operational reports. Handle data entry and ensure all information is accurate and up to date. Coordinate with drivers, delivery associates, and internal departments regarding shipment-related issues. Support the team in resolving basic operational and administrative issues. Maintain proper filing of documents, records, and reports. Follow up on pending tasks and ensure they are completed within the required timelines. Handle emails, calls, and internal communications related to administrative and shipment activities. Ensure compliance with company procedures and operational policies. Perform any other administrative duties assigned by the supervisor or management.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Skills: Reports Data Administrative Support BASIC Support Operations Logistics Compliance Timelines Filing Data Entry Records Documentation Management</p>

<p>The Junior Administrative Assistant is responsible for providing administrative and operational support to the shipment and logistics team. The role involves handling daily documentation, updating shipment records, coordinating with internal teams, and ensuring that administrative tasks are completed accurately and on time. Key Responsibilities Provide daily administrative support to the shipment and operations teams. Prepare, organize, and maintain shipment-related documents and records. Update shipment information and operational data on company systems and tracking sheets. Follow up on shipment statuses and coordinate with relevant teams to ensure smooth operations. Assist in preparing daily and weekly operational reports. Handle data entry and ensure all information is accurate and up to date. Coordinate with drivers, delivery associates, and internal departments regarding shipment-related issues. Support the team in resolving basic operational and administrative issues. Maintain proper filing of documents, records, and reports. Follow up on pending tasks and ensure they are completed within the required timelines. Handle emails, calls, and internal communications related to administrative and shipment activities. Ensure compliance with company procedures and operational policies. Perform any other administrative duties assigned by the supervisor or management.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Skills: Reports Data Administrative Support BASIC Support Operations Logistics Compliance Timelines Filing Data Entry Records Documentation Management</p>

<p>Job Description: About the Client Our client is a prominent company within the Automotive Dealership and Distribution sector, recognized for its customer focus, operational excellence, and market presence. They are seeking an experienced finance leader to join their growing team. Job Title Finance Manager / Head of Finance (Acting CFO) Job Summary Our client is a leading company in the Automotive Dealership and Distribution industry based in Cairo, Egypt . They are seeking a strategic Finance Manager to lead the entire finance function with a CFO-level mindset, covering treasury, banking, cash flow, cost control, financial planning, risk management, and executive decision support. The successful candidate will serve as a key financial advisor to senior management and the board, providing data-driven recommendations and supporting the company's growth, profitability, and financial stability.</p><p>Job Responsibilities Lead the complete finance function, including accounting, treasury, financial planning and analysis, cost control, credit, and collections. Manage relationships with banks and financial institutions and negotiate credit facilities, working capital lines, letters of credit, guarantees, and floor-plan financing. Develop and optimize the company's funding and debt structure to support inventory, expansion, and capital expenditure requirements. Manage cash-flow forecasting, working capital, inventory aging, OEM incentives, receivables, and foreign-currency exposure. Establish effective cost-control frameworks and assess profitability across vehicle sales, after-sales services, spare parts, used vehicles, and body-shop operations. Lead annual budgeting, rolling forecasts, variance analysis, financial modelling, and departmental performance reviews. Identify financial and operational risks, including credit, currency, inventory, regulatory, counterparty, and OEM-related risks, and implement mitigation plans. Strengthen internal controls, segregation of duties, fraud-prevention measures, and financial governance. Provide strategic financial advice and scenario analysis to senior management and the board. Evaluate new investments, showroom expansions, vehicle franchises, and capital projects. Support commercial negotiations with OEMs, banks, vendors, and other strategic partners. Ensure compliance with Egyptian tax laws, e-invoicing requirements, customs and import regulations, GAFI requirements, and applicable Central Bank of Egypt regulations. Oversee the preparation of accurate financial statements in accordance with Egyptian Accounting Standards and, when applicable, IFRS. Manage external audits, tax audits, and relationships with auditors, tax advisors, and legal consultants. Lead, develop, and mentor the finance team to ensure strong performance and accountability.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong> Bachelor's degree in Finance, Accounting, Economics, or a related field from a reputable university. An MBA with a concentration in Finance is a strong advantage.</li><li><strong>Experience</strong> Minimum of 10 years of progressive finance experience. At least 5 7 years of experience in a Finance Manager, Head of Finance, or equivalent senior finance leadership position. Proven experience within the automotive dealership or automotive distribution industry is essential. Strong knowledge of floor-plan financing, OEM incentive structures, franchise economics, inventory management, and dealership-level P&amp;L management. Demonstrated experience managing banking relationships and negotiating credit facilities. Experience working within an import-dependent business with significant foreign-currency exposure. Previous experience reporting to business owners, board members, or international OEM partners is preferred.</li><li><strong>Skills</strong> Strong expertise in treasury, cash-flow management, working capital, cost control, budgeting, and financial risk assessment. Advanced financial modelling and analytical capabilities. Advanced proficiency in Microsoft Excel; experience with Power BI is an advantage. Hands-on experience with ERP or Dealer Management Systems such as SAP, Oracle, CDK, Reynolds &amp; Reynolds, or similar platforms. Strong understanding of Egyptian taxation, customs and import regulations, and corporate banking requirements. Excellent negotiation, leadership, stakeholder management, and strategic decision-making skills. Commercial mindset with the ability to connect financial performance with operational and business objectives. Professional fluency in English and Arabic.</li><li><strong>Certifications</strong> A recognized professional certification such as CFA, CMA, ACCA, CPA, or an equivalent international qualification is required. Financial Risk Manager certification or related risk-management training is an advantage.</li><li><strong>Job Conditions</strong> Location Cairo, Egypt, with possible travel between branches and showrooms. Work Mode On-site Employment Type Full-time Working Conditions Working hours are in accordance with Egyptian Labor Law. One day off per week.</li></ul>

<p>Job Description: About the Client Our client is a prominent company within the Automotive Dealership and Distribution sector, recognized for its customer focus, operational excellence, and market presence. They are seeking an experienced finance leader to join their growing team. Job Title Finance Manager / Head of Finance (Acting CFO) Job Summary Our client is a leading company in the Automotive Dealership and Distribution industry based in Cairo, Egypt . They are seeking a strategic Finance Manager to lead the entire finance function with a CFO-level mindset, covering treasury, banking, cash flow, cost control, financial planning, risk management, and executive decision support. The successful candidate will serve as a key financial advisor to senior management and the board, providing data-driven recommendations and supporting the company's growth, profitability, and financial stability.</p><p>Job Responsibilities Lead the complete finance function, including accounting, treasury, financial planning and analysis, cost control, credit, and collections. Manage relationships with banks and financial institutions and negotiate credit facilities, working capital lines, letters of credit, guarantees, and floor-plan financing. Develop and optimize the company's funding and debt structure to support inventory, expansion, and capital expenditure requirements. Manage cash-flow forecasting, working capital, inventory aging, OEM incentives, receivables, and foreign-currency exposure. Establish effective cost-control frameworks and assess profitability across vehicle sales, after-sales services, spare parts, used vehicles, and body-shop operations. Lead annual budgeting, rolling forecasts, variance analysis, financial modelling, and departmental performance reviews. Identify financial and operational risks, including credit, currency, inventory, regulatory, counterparty, and OEM-related risks, and implement mitigation plans. Strengthen internal controls, segregation of duties, fraud-prevention measures, and financial governance. Provide strategic financial advice and scenario analysis to senior management and the board. Evaluate new investments, showroom expansions, vehicle franchises, and capital projects. Support commercial negotiations with OEMs, banks, vendors, and other strategic partners. Ensure compliance with Egyptian tax laws, e-invoicing requirements, customs and import regulations, GAFI requirements, and applicable Central Bank of Egypt regulations. Oversee the preparation of accurate financial statements in accordance with Egyptian Accounting Standards and, when applicable, IFRS. Manage external audits, tax audits, and relationships with auditors, tax advisors, and legal consultants. Lead, develop, and mentor the finance team to ensure strong performance and accountability.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong> Bachelor's degree in Finance, Accounting, Economics, or a related field from a reputable university. An MBA with a concentration in Finance is a strong advantage.</li><li><strong>Experience</strong> Minimum of 10 years of progressive finance experience. At least 5 7 years of experience in a Finance Manager, Head of Finance, or equivalent senior finance leadership position. Proven experience within the automotive dealership or automotive distribution industry is essential. Strong knowledge of floor-plan financing, OEM incentive structures, franchise economics, inventory management, and dealership-level P&amp;L management. Demonstrated experience managing banking relationships and negotiating credit facilities. Experience working within an import-dependent business with significant foreign-currency exposure. Previous experience reporting to business owners, board members, or international OEM partners is preferred.</li><li><strong>Skills</strong> Strong expertise in treasury, cash-flow management, working capital, cost control, budgeting, and financial risk assessment. Advanced financial modelling and analytical capabilities. Advanced proficiency in Microsoft Excel; experience with Power BI is an advantage. Hands-on experience with ERP or Dealer Management Systems such as SAP, Oracle, CDK, Reynolds &amp; Reynolds, or similar platforms. Strong understanding of Egyptian taxation, customs and import regulations, and corporate banking requirements. Excellent negotiation, leadership, stakeholder management, and strategic decision-making skills. Commercial mindset with the ability to connect financial performance with operational and business objectives. Professional fluency in English and Arabic.</li><li><strong>Certifications</strong> A recognized professional certification such as CFA, CMA, ACCA, CPA, or an equivalent international qualification is required. Financial Risk Manager certification or related risk-management training is an advantage.</li><li><strong>Job Conditions</strong> Location Cairo, Egypt, with possible travel between branches and showrooms. Work Mode On-site Employment Type Full-time Working Conditions Working hours are in accordance with Egyptian Labor Law. One day off per week.</li></ul>

<p>Job Description: About the Client Our client is a prominent company within the Automotive Dealership and Distribution sector, recognized for its customer focus, operational excellence, and market presence. They are seeking an experienced finance leader to join their growing team. Job Title Finance Manager / Head of Finance (Acting CFO) Job Summary Our client is a leading company in the Automotive Dealership and Distribution industry based in Cairo, Egypt . They are seeking a strategic Finance Manager to lead the entire finance function with a CFO-level mindset, covering treasury, banking, cash flow, cost control, financial planning, risk management, and executive decision support. The successful candidate will serve as a key financial advisor to senior management and the board, providing data-driven recommendations and supporting the company's growth, profitability, and financial stability.</p><p>Job Responsibilities Lead the complete finance function, including accounting, treasury, financial planning and analysis, cost control, credit, and collections. Manage relationships with banks and financial institutions and negotiate credit facilities, working capital lines, letters of credit, guarantees, and floor-plan financing. Develop and optimize the company's funding and debt structure to support inventory, expansion, and capital expenditure requirements. Manage cash-flow forecasting, working capital, inventory aging, OEM incentives, receivables, and foreign-currency exposure. Establish effective cost-control frameworks and assess profitability across vehicle sales, after-sales services, spare parts, used vehicles, and body-shop operations. Lead annual budgeting, rolling forecasts, variance analysis, financial modelling, and departmental performance reviews. Identify financial and operational risks, including credit, currency, inventory, regulatory, counterparty, and OEM-related risks, and implement mitigation plans. Strengthen internal controls, segregation of duties, fraud-prevention measures, and financial governance. Provide strategic financial advice and scenario analysis to senior management and the board. Evaluate new investments, showroom expansions, vehicle franchises, and capital projects. Support commercial negotiations with OEMs, banks, vendors, and other strategic partners. Ensure compliance with Egyptian tax laws, e-invoicing requirements, customs and import regulations, GAFI requirements, and applicable Central Bank of Egypt regulations. Oversee the preparation of accurate financial statements in accordance with Egyptian Accounting Standards and, when applicable, IFRS. Manage external audits, tax audits, and relationships with auditors, tax advisors, and legal consultants. Lead, develop, and mentor the finance team to ensure strong performance and accountability.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education</strong> Bachelor's degree in Finance, Accounting, Economics, or a related field from a reputable university. An MBA with a concentration in Finance is a strong advantage.</li><li><strong>Experience</strong> Minimum of 10 years of progressive finance experience. At least 5 7 years of experience in a Finance Manager, Head of Finance, or equivalent senior finance leadership position. Proven experience within the automotive dealership or automotive distribution industry is essential. Strong knowledge of floor-plan financing, OEM incentive structures, franchise economics, inventory management, and dealership-level P&amp;L management. Demonstrated experience managing banking relationships and negotiating credit facilities. Experience working within an import-dependent business with significant foreign-currency exposure. Previous experience reporting to business owners, board members, or international OEM partners is preferred.</li><li><strong>Skills</strong> Strong expertise in treasury, cash-flow management, working capital, cost control, budgeting, and financial risk assessment. Advanced financial modelling and analytical capabilities. Advanced proficiency in Microsoft Excel; experience with Power BI is an advantage. Hands-on experience with ERP or Dealer Management Systems such as SAP, Oracle, CDK, Reynolds &amp; Reynolds, or similar platforms. Strong understanding of Egyptian taxation, customs and import regulations, and corporate banking requirements. Excellent negotiation, leadership, stakeholder management, and strategic decision-making skills. Commercial mindset with the ability to connect financial performance with operational and business objectives. Professional fluency in English and Arabic.</li><li><strong>Certifications</strong> A recognized professional certification such as CFA, CMA, ACCA, CPA, or an equivalent international qualification is required. Financial Risk Manager certification or related risk-management training is an advantage.</li><li><strong>Job Conditions</strong> Location Cairo, Egypt, with possible travel between branches and showrooms. Work Mode On-site Employment Type Full-time Working Conditions Working hours are in accordance with Egyptian Labor Law. One day off per week.</li></ul>

<p>* Respond to customer requests from initiation through complete resolution via email, web forms, chat, and internal ticketing systems.</p><p><br></p><p>* Resolve standard support cases using established procedures, templates, FAQs, and knowledge-base resources.</p><p><br></p><p>* Perform initial technical analysis of support tickets using available logs, database queries, diagnostic tools, and troubleshooting techniques.</p><p><br></p><p>* Accurately document customer interactions, troubleshooting activities, resolutions, and follow-up actions.</p><p><br></p><p>* Maintain and update knowledge-base articles, FAQs, support documentation, and technical workarounds.</p><p><br></p><p>* Reproduce reported product issues by testing different scenarios and, where appropriate, impersonating users to identify the root cause.</p><p><br></p><p>* Document clear and reproducible steps for technical escalations.</p><p><br></p><p>* Communicate product feedback, feature requests, recurring issues, and effective workarounds to relevant teams.</p><p><br></p><p>### **BIM360/ACC Platform Administration**</p><p><br></p><p>* Provide expert administration and technical support across Autodesk BIM 360 and Autodesk Construction Cloud (ACC).</p><p><br></p><p>* Support major platform modules including **Document Management, Project Management, Design Collaboration, Model Coordination, Field Management, and Project Admin**.</p><p><br></p><p>* Create and configure projects according to established organizational standards.</p><p><br></p><p>* Manage project users, roles, permissions, access requests, account reactivations, and permission modifications.</p><p><br></p><p>* Create and manage Autodesk accounts for internal and external users.</p><p><br></p><p>* Perform user onboarding and bulk user management using available administrative tools and APIs.</p><p><br></p><p>* Configure project templates, folder structures, permissions, workflows, and project-level settings.</p><p><br></p><p>* Set up review workflows, issues management, checklists, and appropriate access controls.</p><p><br></p><p>* Ensure project configurations support effective collaboration and comply with organizational standards.</p><p><br></p><p>* Troubleshoot access, authentication, permissions, and configuration-related issues.</p><p><br></p><p>* Demonstrate a strong understanding of ACC/BIM360 architecture, authentication systems, role hierarchies, permission inheritance, and module dependencies.</p><p><br></p><p>### **Training &amp; Knowledge Transfer**</p><p><br></p><p>* Conduct BIM Essentials training sessions and Project Admin certification programs for internal teams.</p><p><br></p><p>* Deliver training through live sessions, recorded materials, documentation, and other digital formats.</p><p><br></p><p>* Educate customers and project teams on effective BIM360/ACC platform usage in accordance with organizational guidelines.</p><p><br></p><p>* Host regular office hours and Q&amp;A sessions to support users and encourage platform adoption.</p><p><br></p><p>* Create and maintain training materials, user guides, FAQs, and video tutorials in collaboration with subject matter experts.</p><p><br></p><p>* Provide knowledge transfer to project teams and internal support teams.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>* Respond to customer requests from initiation through complete resolution via email, web forms, chat, and internal ticketing systems.</p><p><br></p><p>* Resolve standard support cases using established procedures, templates, FAQs, and knowledge-base resources.</p><p><br></p><p>* Perform initial technical analysis of support tickets using available logs, database queries, diagnostic tools, and troubleshooting techniques.</p><p><br></p><p>* Accurately document customer interactions, troubleshooting activities, resolutions, and follow-up actions.</p><p><br></p><p>* Maintain and update knowledge-base articles, FAQs, support documentation, and technical workarounds.</p><p><br></p><p>* Reproduce reported product issues by testing different scenarios and, where appropriate, impersonating users to identify the root cause.</p><p><br></p><p>* Document clear and reproducible steps for technical escalations.</p><p><br></p><p>* Communicate product feedback, feature requests, recurring issues, and effective workarounds to relevant teams.</p><p><br></p><p>### **BIM360/ACC Platform Administration**</p><p><br></p><p>* Provide expert administration and technical support across Autodesk BIM 360 and Autodesk Construction Cloud (ACC).</p><p><br></p><p>* Support major platform modules including **Document Management, Project Management, Design Collaboration, Model Coordination, Field Management, and Project Admin**.</p><p><br></p><p>* Create and configure projects according to established organizational standards.</p><p><br></p><p>* Manage project users, roles, permissions, access requests, account reactivations, and permission modifications.</p><p><br></p><p>* Create and manage Autodesk accounts for internal and external users.</p><p><br></p><p>* Perform user onboarding and bulk user management using available administrative tools and APIs.</p><p><br></p><p>* Configure project templates, folder structures, permissions, workflows, and project-level settings.</p><p><br></p><p>* Set up review workflows, issues management, checklists, and appropriate access controls.</p><p><br></p><p>* Ensure project configurations support effective collaboration and comply with organizational standards.</p><p><br></p><p>* Troubleshoot access, authentication, permissions, and configuration-related issues.</p><p><br></p><p>* Demonstrate a strong understanding of ACC/BIM360 architecture, authentication systems, role hierarchies, permission inheritance, and module dependencies.</p><p><br></p><p>### **Training &amp; Knowledge Transfer**</p><p><br></p><p>* Conduct BIM Essentials training sessions and Project Admin certification programs for internal teams.</p><p><br></p><p>* Deliver training through live sessions, recorded materials, documentation, and other digital formats.</p><p><br></p><p>* Educate customers and project teams on effective BIM360/ACC platform usage in accordance with organizational guidelines.</p><p><br></p><p>* Host regular office hours and Q&amp;A sessions to support users and encourage platform adoption.</p><p><br></p><p>* Create and maintain training materials, user guides, FAQs, and video tutorials in collaboration with subject matter experts.</p><p><br></p><p>* Provide knowledge transfer to project teams and internal support teams.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>* Respond to customer requests from initiation through complete resolution via email, web forms, chat, and internal ticketing systems.</p><p><br></p><p>* Resolve standard support cases using established procedures, templates, FAQs, and knowledge-base resources.</p><p><br></p><p>* Perform initial technical analysis of support tickets using available logs, database queries, diagnostic tools, and troubleshooting techniques.</p><p><br></p><p>* Accurately document customer interactions, troubleshooting activities, resolutions, and follow-up actions.</p><p><br></p><p>* Maintain and update knowledge-base articles, FAQs, support documentation, and technical workarounds.</p><p><br></p><p>* Reproduce reported product issues by testing different scenarios and, where appropriate, impersonating users to identify the root cause.</p><p><br></p><p>* Document clear and reproducible steps for technical escalations.</p><p><br></p><p>* Communicate product feedback, feature requests, recurring issues, and effective workarounds to relevant teams.</p><p><br></p><p>### **BIM360/ACC Platform Administration**</p><p><br></p><p>* Provide expert administration and technical support across Autodesk BIM 360 and Autodesk Construction Cloud (ACC).</p><p><br></p><p>* Support major platform modules including **Document Management, Project Management, Design Collaboration, Model Coordination, Field Management, and Project Admin**.</p><p><br></p><p>* Create and configure projects according to established organizational standards.</p><p><br></p><p>* Manage project users, roles, permissions, access requests, account reactivations, and permission modifications.</p><p><br></p><p>* Create and manage Autodesk accounts for internal and external users.</p><p><br></p><p>* Perform user onboarding and bulk user management using available administrative tools and APIs.</p><p><br></p><p>* Configure project templates, folder structures, permissions, workflows, and project-level settings.</p><p><br></p><p>* Set up review workflows, issues management, checklists, and appropriate access controls.</p><p><br></p><p>* Ensure project configurations support effective collaboration and comply with organizational standards.</p><p><br></p><p>* Troubleshoot access, authentication, permissions, and configuration-related issues.</p><p><br></p><p>* Demonstrate a strong understanding of ACC/BIM360 architecture, authentication systems, role hierarchies, permission inheritance, and module dependencies.</p><p><br></p><p>### **Training &amp; Knowledge Transfer**</p><p><br></p><p>* Conduct BIM Essentials training sessions and Project Admin certification programs for internal teams.</p><p><br></p><p>* Deliver training through live sessions, recorded materials, documentation, and other digital formats.</p><p><br></p><p>* Educate customers and project teams on effective BIM360/ACC platform usage in accordance with organizational guidelines.</p><p><br></p><p>* Host regular office hours and Q&amp;A sessions to support users and encourage platform adoption.</p><p><br></p><p>* Create and maintain training materials, user guides, FAQs, and video tutorials in collaboration with subject matter experts.</p><p><br></p><p>* Provide knowledge transfer to project teams and internal support teams.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The Fleet Coordinator is responsible for monitoring and coordinating the daily operation and utilization of company vehicles. The role ensures proper vehicle usage, accurate tracking of fuel and mileage, timely identification of maintenance requirements, and compliance with company policies and operational standards. Key Responsibilities Monitor fuel consumption and maintain accurate fuel records. Monitor vehicles through the GPS tracking system and follow up on any unusual activity or route deviations. Track vehicle usage and ensure proper and efficient utilization. Monitor the general condition of vehicles and report any damages, maintenance requirements, or mechanical issues. Communicate with drivers regarding vehicle-related issues and daily operations. Maintain accurate records and reports related to mileage, fuel consumption, GPS tracking, and vehicle condition. Ensure vehicles are properly maintained and used in accordance with company policies. Follow up on scheduled maintenance and report any delays or pending requirements. Identify and escalate major vehicle, safety, or operational issues to management. Coordinate with relevant departments to resolve vehicle-related issues and minimize operational disruptions. Ensure all fleet-related documentation and records are accurate and up to date.</p><p><strong>Desired Candidate Profile</strong></p><p>Reports Operations Daily Operations Compliance Records Documentation Maintenance Management</p>

<p>The Fleet Coordinator is responsible for monitoring and coordinating the daily operation and utilization of company vehicles. The role ensures proper vehicle usage, accurate tracking of fuel and mileage, timely identification of maintenance requirements, and compliance with company policies and operational standards. Key Responsibilities Monitor fuel consumption and maintain accurate fuel records. Monitor vehicles through the GPS tracking system and follow up on any unusual activity or route deviations. Track vehicle usage and ensure proper and efficient utilization. Monitor the general condition of vehicles and report any damages, maintenance requirements, or mechanical issues. Communicate with drivers regarding vehicle-related issues and daily operations. Maintain accurate records and reports related to mileage, fuel consumption, GPS tracking, and vehicle condition. Ensure vehicles are properly maintained and used in accordance with company policies. Follow up on scheduled maintenance and report any delays or pending requirements. Identify and escalate major vehicle, safety, or operational issues to management. Coordinate with relevant departments to resolve vehicle-related issues and minimize operational disruptions. Ensure all fleet-related documentation and records are accurate and up to date.</p><p><strong>Desired Candidate Profile</strong></p><p>Reports Operations Daily Operations Compliance Records Documentation Maintenance Management</p>

<p>The Fleet Coordinator is responsible for monitoring and coordinating the daily operation and utilization of company vehicles. The role ensures proper vehicle usage, accurate tracking of fuel and mileage, timely identification of maintenance requirements, and compliance with company policies and operational standards. Key Responsibilities Monitor fuel consumption and maintain accurate fuel records. Monitor vehicles through the GPS tracking system and follow up on any unusual activity or route deviations. Track vehicle usage and ensure proper and efficient utilization. Monitor the general condition of vehicles and report any damages, maintenance requirements, or mechanical issues. Communicate with drivers regarding vehicle-related issues and daily operations. Maintain accurate records and reports related to mileage, fuel consumption, GPS tracking, and vehicle condition. Ensure vehicles are properly maintained and used in accordance with company policies. Follow up on scheduled maintenance and report any delays or pending requirements. Identify and escalate major vehicle, safety, or operational issues to management. Coordinate with relevant departments to resolve vehicle-related issues and minimize operational disruptions. Ensure all fleet-related documentation and records are accurate and up to date.</p><p><strong>Desired Candidate Profile</strong></p><p>Reports Operations Daily Operations Compliance Records Documentation Maintenance Management</p>

<p>Job Description: Warehouse Keeper ( ) Headcount: 2 Position Requirements: Experience using Odoo ERP is highly preferred. Candidates with experience using other ERP systems will also be considered. Experience in: Warehouse operations. Receiving goods and verifying deliveries. Inventory management and stock control. Recording and tracking inventory transactions. Work Locations: 6th of October. Mohandessin. Required Skills: Stock Control Operations Deliveries Inventory Management Management</p><p><strong>Desired Candidate Profile</strong></p><p>Gender: Male. Experience using Odoo ERP is highly preferred. Candidates with experience using other ERP systems will also be considered. Experience in: Warehouse operations. Receiving goods and verifying deliveries. Inventory management and stock control. Recording and tracking inventory transactions.</p>