وظائف Al fawzy dental

<h3><strong>Al Fawzy Dental Clinic is Hiring! ????</strong></h3><p>We are looking for <strong>Front Desk Officers – Male &amp; Female</strong> to join our team at:</p><p>???? <strong>New Cairo – Agora Mall Branch</strong><br>???? <strong>Agouza – Dokki Branch</strong></p><h3><strong>Available Shifts</strong></h3><p><strong>Agora Mall – New Cairo</strong></p><ul><li><p><strong>Morning Shift:</strong> 12:00 PM – 7:00 PM</p></li><li><p><strong>Night Shift:</strong> 4:00 PM – 11:00 PM<br><em>Male candidates are required for the night shift.</em></p></li></ul><p><strong>Agouza – Dokki</strong></p><ul><li><p><strong>Night Shift:</strong> 3:00 PM – 10:00 PM</p></li></ul><p><strong>Days Off:</strong> Friday<br><strong>Age:</strong> 25–35 years</p><h3><strong>Job Benefits</strong></h3><ul><li><p>Quarterly <strong>bonuses and incentives</strong> based on overall performance and income</p></li><li><p><strong>Paid social insurance</strong></p></li><li><p><strong>Paid overtime</strong> for hours worked beyond the scheduled shift</p></li></ul><h3><strong>Key Responsibilities</strong></h3><p><strong>1. Patient Reception &amp; Experience</strong></p><ul><li><p>Welcome and greet patients in a warm, professional, and friendly manner.</p></li><li><p>Ensure a smooth and positive patient experience from arrival to departure.</p></li></ul><p><strong>2. Appointment Management</strong></p><ul><li><p>Schedule, confirm, and reschedule patient appointments.</p></li><li><p>Maintain an organized and accurate appointment schedule.</p></li><li><p>Coordinate appointment availability with doctors and the clinical team.</p></li></ul><p><strong>3. Patient Intake &amp; Documentation</strong></p><ul><li><p>Register new patients and collect the required information.</p></li><li><p>Assist patients in completing forms and required documentation.</p></li><li><p>Explain relevant clinic policies and procedures when needed.</p></li></ul><p><strong>4. Billing &amp; Payments</strong></p><ul><li><p>Process patient payments accurately and professionally.</p></li><li><p>Handle billing-related administrative tasks and maintain accurate records.</p></li></ul><p><strong>5. Phone &amp; Communication Management</strong></p><ul><li><p>Answer incoming calls professionally and direct them to the appropriate team member.</p></li><li><p>Take and relay messages accurately.</p></li><li><p>Respond to patient inquiries and provide the necessary information.</p></li></ul><p><strong>6. Patient Follow-Up</strong></p><ul><li><p>Follow up with patients regarding appointments, reminders, and required next steps.</p></li><li><p>Communicate with patients regarding their visits and coordinate with the clinical team when necessary.</p></li><li><p>Collect patient feedback and escalate concerns appropriately.</p></li></ul><p><strong>7. Administrative Support</strong></p><ul><li><p>Perform general administrative duties, including data entry, filing, and maintaining patient records.</p></li><li><p>Assist with maintaining an organized and efficient front-desk environment.</p></li></ul><p><strong>8. Team Collaboration</strong></p><ul><li><p>Work closely with doctors, dental assistants, treatment coordinators, and management to ensure smooth daily operations.</p></li><li><p>Communicate patient needs and scheduling updates effectively with the team.</p></li></ul><p><strong>9. Multitasking &amp; Problem Solving</strong></p><ul><li><p>Manage multiple front-desk responsibilities simultaneously while maintaining accuracy and professionalism.</p></li><li><p>Handle patient concerns appropriately and escalate issues to management when required.</p></li></ul><p><strong>10. Professionalism</strong></p><ul><li><p>Maintain a professional appearance, attitude, and communication style at all times.</p></li><li><p>Represent <strong>Al Fawzy Dental Clinic</strong> and its standards of patient care professionally.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Job Requirements</strong></h3><ul><li><p><strong>Age:</strong> 25–35 years</p></li><li><p><strong>Education:</strong> Bachelor’s degree is preferred.</p></li><li><p><strong>Experience:</strong> Previous experience in a dental clinic, medical facility, hospital, healthcare, or customer service environment is preferred.</p></li><li><p><strong>Communication Skills:</strong> Excellent verbal and written communication skills, with the ability to communicate professionally and effectively with patients, doctors, and team members.</p></li><li><p><strong>Customer Service:</strong> Strong patient-service skills with a friendly, professional, and empathetic approach. Ability to handle inquiries, concerns, and complaints appropriately.</p></li><li><p><strong>Organizational Skills:</strong> Strong organizational and time-management skills, with the ability to efficiently manage appointments, schedules, patient records, and front-desk activities.</p></li><li><p><strong>Computer Skills:</strong> Good computer proficiency and the ability to work with appointment scheduling, billing, CRM, and dental practice management systems.</p></li><li><p><strong>Phone Etiquette:</strong> Professional and confident telephone communication skills, including answering inquiries, scheduling appointments, confirming bookings, and taking messages.</p></li><li><p><strong>Appointment Management:</strong> Ability to accurately schedule, confirm, reschedule, and manage patient appointments while maintaining an efficient clinic schedule.</p></li><li><p><strong>Multitasking:</strong> Ability to manage multiple responsibilities simultaneously while maintaining accuracy, efficiency, and a high level of patient service.</p></li><li><p><strong>Teamwork:</strong> Ability to collaborate effectively with doctors, dental assistants, treatment coordinators, and administrative staff to ensure smooth clinic operations.</p></li><li><p><strong>Attention to Detail:</strong> Strong attention to detail when handling patient information, appointments, payments, documentation, and administrative tasks.</p></li><li><p><strong>Professionalism:</strong> Professional appearance, positive attitude, and professional demeanor at all times.</p></li><li><p><strong>Problem-Solving:</strong> Ability to handle routine patient concerns professionally and escalate issues to the appropriate manager when necessary.</p></li><li><p><strong>Flexibility:</strong> Ability to work according t</p></li></ul><p></p>

<p>&nbsp;</p><ul><li><p>Al Fawzy Dental is hiring Customer Service Specialist for night shift both genders for Agouza branch.</p></li><li><p>Working hours : 3 pm to 10 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li></ul><p><strong>Job Benefits:</strong></p><p>1-Bonus and incentives are applied quarterly on overall income.</p><p>2-Paid social insurance.</p><p>4-Paid overtime exceeding shift hours.</p><p>&nbsp;</p><p>Job role:</p><ul><li><p><strong>Patient Communication:</strong> Responding to patient inquiries via phone, email, WhatsApp, social media, and other communication channels in a professional and timely manner. Providing accurate information about dental services, available dentists, clinic schedules, and general procedures.</p></li><li><p><strong>Appointment Management:</strong> Scheduling, confirming, rescheduling, and cancelling dental appointments while maintaining an accurate and organized appointment calendar. Contacting patients to confirm upcoming appointments and following up on missed or cancelled appointments.</p></li><li><p><strong>Patient Registration &amp; Records:</strong> Registering new patients and maintaining accurate and up-to-date patient information in the CRM or clinic management system while ensuring confidentiality of patient data.</p></li><li><p><strong>Patient Follow-Up:</strong> Following up with patients regarding appointment reminders, scheduled visits, treatment plans, and post-treatment care instructions as directed by the dental team. Seeking patient feedback and addressing any concerns or issues in a timely manner.</p></li><li><p><strong>Patient Support:</strong> Assisting patients with general information regarding treatments, costs, payment options, and available offers in accordance with the dental center's policies. Referring medical or clinical questions to the appropriate dental professional.</p></li><li><p><strong>Complaint Handling &amp; Problem-Solving:</strong> Addressing patient concerns, complaints, or conflicts professionally and working toward appropriate and timely resolutions. Escalating complex cases when necessary and collaborating with the dental team to resolve any challenges that may arise.</p></li><li><p><strong>Team Collaboration:</strong> Collaborating with dentists, dental assistants, hygienists, reception staff, and the office manager to ensure a smooth workflow and positive patient experience. Communicating effectively with dental professionals regarding patient needs, appointments, and schedules.</p></li><li><p><strong>Multitasking &amp; Organization:</strong> Handling multiple responsibilities simultaneously, including answering calls, responding to messages, scheduling appointments, following up with patients, and completing administrative tasks while maintaining accuracy and efficiency.</p></li><li><p><strong>Patient Experience &amp; Satisfaction:</strong> Maintaining a high standard of customer service throughout the patient journey. Collecting patient feedback and identifying opportunities to improve patient satisfaction and the overall experience at the dental center.</p></li><li><p><strong>Performance &amp; Service Standards:</strong> Meeting established customer service KPIs, including response time, appointment confirmation, follow-up completion, and patient satisfaction targets.</p></li><li><p><strong>Confidentiality &amp; Compliance:</strong> Maintaining patient confidentiality and complying with the dental center's policies, procedures, privacy requirements, and professional standards.</p></li><li><p><strong>Professionalism:</strong> Upholding the professional reputation of the dental center by maintaining a courteous, respectful, and professional attitude when interacting with patients, colleagues, and dental professionals.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;Job requirements for this position:</p><ul><li><p><strong>Age</strong> : 25 - 35</p></li><li><p><strong>English fluency</strong> is a must plus other languages is a preferred requirement.</p></li></ul><ul><li><p><strong>Education and Training: </strong>Bachelor degree is typically required.</p></li><li><p><strong>Communication Skills: </strong>Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.</p></li><li><p><strong>Customer Service: </strong>Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.</p></li><li><p><strong>Previous experience</strong> in <strong>customer service, healthcare, dental clinics, medical centers, or hospitality</strong> is preferred.</p></li><li><p><strong>Organizational Skills: </strong>Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.</p></li><li><p><strong>Computer Proficiency: </strong>Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.</p></li><li><p><strong>Phone Etiquette: </strong>Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.</p></li><li><p><strong>Appointment Scheduling: </strong>Scheduling and confirming patient appointments. Managing the dental office's appointment calendar efficiently.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.</p></li><li><p><strong>Attention to Detail: </strong>Paying attention to detail in maintaining accurate patient records and processing administrative tasks.</p></li></ul><p></p><p></p>

<p>&nbsp;</p><ul><li><p>Al Fawzy Dental is hiring new front desk officers male for night shift and both genders for mid day shift for New Cairo branch (Agora mall ).</p></li><li><p>Working hours : &nbsp;Midday shift: 12 pm to 7 pm &nbsp;OR &nbsp; Night shift: 4 pm to 11 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li></ul><p><strong>Job Benefits:</strong></p><p>1-Bonus and incentives are applied quarterly on overall income.</p><p>2-Paid social insurance.</p><p>4-Paid overtime exceeding shift hours.</p><p>&nbsp;</p><p>Job role:</p><ol><li><p><strong>Patient Interaction: </strong>Greeting patients as they arrive at the dental office with a friendly and welcoming demeanor.</p></li><li><p><strong>Appointment Scheduling: </strong>Managing the dental office schedule by scheduling and confirming patient appointments.</p></li><li><p><strong>Billing and Payments: </strong>Collecting and processing payments for dental services.</p></li><li><p><strong>Administrative Tasks: </strong>Performing general administrative duties, including filing, data entry, and managing office supplies. Assisting with the completion of patient forms and paperwork.</p></li><li><p><strong>Phone Management: </strong>Answering and directing phone calls in a professional manner. Taking and relaying messages to appropriate staff members.</p></li><li><p><strong>Patient Intake: </strong>Welcoming new patients, collecting necessary information, and assisting with the completion of initial paperwork. Providing patients with necessary forms and ensuring they understand the office policies.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow. Communicating effectively with dental professionals regarding patient needs and schedules.</p></li><li><p><strong>Patient Follow-Up: </strong>Following up with patients regarding appointment reminders and post-treatment care instructions. Seeking patient feedback and addressing any concerns or issues.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Problem-Solving: </strong>Addressing patient concerns or conflicts and finding appropriate resolutions. Collaborating with the dental team to troubleshoot any challenges that may arise.</p></li><li><p><strong>Professionalism: </strong>Maintaining a professional appearance and demeanor at all times. Upholding the professional reputation of the dental practice.</p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Working hours : &nbsp;Midday shift: 12 am to 7 pm &nbsp;OR &nbsp; Night shift: 4 pm to 11 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li><li><p>English fluency is a must plus other languages is a preferred requirement.</p></li></ul><p>&nbsp;Job requirements for this position:</p><ol><li><p><strong>Education and Training: </strong>Bachelor degree is typically required.</p></li><li><p><strong>Communication Skills: </strong>Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.</p></li><li><p><strong>Customer Service: </strong>Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.</p></li><li><p><strong>Organizational Skills: </strong>Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.</p></li><li><p><strong>Computer Proficiency: </strong>Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.</p></li><li><p><strong>Phone Etiquette: </strong>Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.</p></li><li><p><strong>Appointment Scheduling: </strong>Scheduling and confirming patient appointments. Managing the dental office's appointment calendar efficiently.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.</p></li><li><p><strong>Attention to Detail: </strong>Paying attention to detail in maintaining accurate patient records and processing administrative tasks.</p></li><li><p><strong>Professional Appearance and Demeanor: </strong>Maintaining a professional appearance and demeanor when interacting with patients and colleagues.</p></li></ol><p></p>