وظائف Talabat

<p>We're looking for a Category Manager to join the team and focus on growing our own Grocery Store tMart, which is the region's first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>WHAT'S ON YOUR PLATE?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment:</p><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul><p>Price:</p><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting - Private Label experience is a plus</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><br><p><strong>ROLE SUMMARY</strong></p><br><br><p><strong>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><br><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.&nbsp;</strong></p><br><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.&nbsp;</strong></p><br><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.&nbsp;</strong></p><br><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers.&nbsp;</strong></p><br><br></li><li><p><strong>Assortment:&nbsp;</strong></p><br><br></li></ul><ul><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants.&nbsp;</strong></p><br><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.&nbsp;</strong></p><br><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts.&nbsp;</strong></p><br><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.&nbsp;</strong></p><br><br></li></ul><ul><li><p><strong>Price:&nbsp;</strong></p><br><br></li></ul><ul><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.&nbsp;</strong></p><br><br></li><li><p><strong>Collecting market prices and conducting country price audits.&nbsp;</strong></p><br><br></li></ul><ul><li><p><strong>Promos:&nbsp;</strong></p><br><br></li></ul><ul><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.&nbsp;</strong></p><br><br></li><li><p><strong>Developing the country promotion calendar.&nbsp;</strong></p><br><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event.&nbsp;</strong></p><br><br></li><li><p><strong>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.&nbsp;</strong></p><br><br></li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting - Private Label experience is a plus</strong></p><br><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

Job Description <div> <p>As a Sr. Coordinator Marketing you will be responsible for promoting the company's services through marketing campaigns. This role involves researching, analyzing, &amp; developing marketing strategies &amp; campaigns to increase sales, while supporting content management. You must be able to collaborate with various departments to ensure that all marketing efforts are aligned with the company's overall goals and objectives.</p> <ul> <li>Developing and implementing marketing strategies that align with the company's goals and objectives</li> <li>Conducting market research and analyzing data to identify trends and opportunities</li> <li>Creating and managing marketing campaigns across various channels, including social media, CRM and print</li> <li>Writing and producing visual content for various marketing materials, including social media captions and stories, content and push notifications</li> <li>Collaborating with other departments, such as commercials and campaigns to ensure that marketing efforts are aligned with overall business goals</li> <li>Tracking and analyzing the performance of marketing campaigns and producing actionable insights and recommendations</li> <li>Staying up-to-date with industry trends and developments, and incorporating them into marketing strategies and content</li> <li>Handle social media boosting and paid advertising across platforms like Facebook, Instagram and TikTok.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree in Marketing, Communications, or a related field</li> <li>Minimum 1+ years experience in marketing with proven work experience in social media management/marketing</li> <li>Experience with paid social media campaigns</li> <li>Fluency in English &amp; Arabic both written &amp; verbal; articulate, with excellent communication and content writing skills</li> <li>Proficiency with Microsoft Office for producing reports &amp; presentations</li></ul></div>

<p>As a Sr. Coordinator Marketing you will be responsible for promoting the company's services through marketing campaigns. This role involves researching, analyzing, &amp; developing marketing strategies &amp; campaigns to increase sales, while supporting content management. You must be able to collaborate with various departments to ensure that all marketing efforts are aligned with the company's overall goals and objectives. Developing and implementing marketing strategies that align with the company's goals and objectives Conducting market research and analyzing data to identify trends and opportunities Creating and managing marketing campaigns across various channels, including social media, CRM and print Writing and producing visual content for various marketing materials, including social media captions and stories, content and push notifications Collaborating with other departments, such as commercials and campaigns to ensure that marketing efforts are aligned with overall business goals Tracking and analyzing the performance of marketing campaigns and producing actionable insights and recommendations Staying up-to-date with industry trends and developments, and incorporating them into marketing strategies and content Handle social media boosting and paid advertising across platforms like Facebook, Instagram and TikTok.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, or a related field Minimum 1+ years experience in marketing with proven work experience in social media management/marketing Experience with paid social media campaigns Fluency in English &amp; Arabic both written &amp; verbal; articulate, with excellent communication and content writing skills Proficiency with Microsoft Office for producing reports &amp; presentations</p>

<p>The Facilities Management &amp; Operations Lead will oversee day-to-day FM operations across InstaShop locations. This includes managing reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving. The role involves monitoring the performance and quality of outsourced services such as housekeeping, pest control, and fleet management. You will supervise the FM team, distribute workload, and drive strategic planning for team goals. Responsibilities extend to handling all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution. Daily operational requests, including desk allocation, space utilization, furniture, and parking arrangements, will also be managed.</p><p><strong>Contract &amp; Vendor Management</strong></p><p>Supervise renewals and negotiate contracts with external service providers for services like water dispensers, coffee machines, and other FM services. Liaise with maintenance contractors and suppliers for office consumables across all sites. Establish and maintain vendor files, verifying the accuracy of submitted documentation. Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works.</p><p><strong>Service Quality &amp; Compliance</strong></p><p>Review and analyze monthly third-party service reports, ensuring adherence to KPIs and SLAs. Respond to and resolve help desk tickets raised through the Facilities department.</p><p><strong>Asset &amp; Procurement Management</strong></p><p>Manage the procurement process, ensuring timely purchasing and accurate financial documentation. Coordinate the internal and external movement of all company assets.</p><p><strong>Workplace Projects, Events &amp; People Experience</strong></p><p>Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community. Drive people experience initiatives that foster belonging, connection, and community across all locations. Develop project plans and timelines, ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.</li><li>Minimum 1 years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment.</li><li>Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality.</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Proficiency in MS Office and facilities management tools/systems.</li><li>Strong contract negotiation, vendor management, and organizational skills.</li><li>Ability to multitask and manage multiple stakeholders across locations effectively.</li><li>Excellent communication skills in both English and Arabic.</li></ul>

<p>We re looking for an Inventory Controller to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Daily monitoring of stock movement, running report of daily inventory adjustment.</li><li>Providing stock reports on Category Level for All Stores.</li><li>Guiding the stores on receiving deliveries, returning PO and some operational issues involving stocks.</li><li>Doing stock take/cycle count for the running stores.</li><li>Invoice Matching together with finance if there are discrepancies.</li><li>Weekly reporting to GM with all total inventory adjustments, including the percentage of shrinkage against sales.</li><li>Spot checking and visiting stores for some investigation with inventory discrepancies.</li><li>Reporting system issues related to store operation activity affecting the stocks.</li><li>Monthly reconciliation with finance.</li><li>Monthly reporting of inventories showing turnovers.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>You have 1-2 years of experience in Inventory management.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As a Sr. Coordinator Marketing you will be responsible for promoting the company's services through marketing campaigns. This role involves researching, analyzing, & developing marketing strategies & campaigns to increase sales, while supporting content management. You must be able to collaborate with various departments to ensure that all marketing efforts are aligned with the company's overall goals and objectives.<br><br>Developing and implementing marketing strategies that align with the company's goals and objectives Conducting market research and analyzing data to identify trends and opportunities Creating and managing marketing campaigns across various channels, including social media, CRM and print Writing and producing visual content for various marketing materials, including social media captions and stories, content and push notifications Collaborating with other departments, such as commercials and campaigns to ensure that marketing efforts are aligned with overall business goals Tracking and analyzing the performance of marketing campaigns and producing actionable insights and recommendations Staying up-to-date with industry trends and developments, and incorporating them into marketing strategies and content Handle social media boosting and paid advertising across platforms like Facebook, Instagram and Tik Tok.<br><br>Qualifications<br><br>Bachelor's degree in Marketing, Communications, or a related field Minimum 1+ years experience in marketing with proven work experience in social media management/marketing Experience with paid social media campaigns Fluency in English & Arabic both written & verbal; articulate, with excellent communication and content writing skills Proficiency with Microsoft Office for producing reports & presentations

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Sr. Coordinator Marketing you will be responsible for promoting the company's services through marketing campaigns. This role involves researching, analyzing, &amp; developing marketing strategies &amp; campaigns to increase sales, while supporting content management. You must be able to collaborate with various departments to ensure that all marketing efforts are aligned with the company's overall goals and objectives.</p><br><br><ul><li>Developing and implementing marketing strategies that align with the company's goals and objectives</li><li>Conducting market research and analyzing data to identify trends and opportunities</li><li>Creating and managing marketing campaigns across various channels, including social media, CRM and print</li><li>Writing and producing visual content for various marketing materials, including social media captions and stories, content and push notifications</li><li>Collaborating with other departments, such as commercials and campaigns to ensure that marketing efforts are aligned with overall business goals</li><li>Tracking and analyzing the performance of marketing campaigns and producing actionable insights and recommendations</li><li>Staying up-to-date with industry trends and developments, and incorporating them into marketing strategies and content</li><li>Handle social media boosting and paid advertising across platforms like Facebook, Instagram and TikTok.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field</li><li>Minimum 1+ years experience in marketing with proven work experience in social media management/marketing</li><li>Experience with paid social media campaigns</li><li>Fluency in English &amp; Arabic both written &amp; verbal; articulate, with excellent communication and content writing skills</li><li>Proficiency with Microsoft Office for producing reports &amp; presentations</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<p>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analysing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment. Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc. Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders Managing the relevant inventory in coordination with the Category Managers Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts Dispatching orders to suppliers and ensuring proper tracking Liaising with suppliers for improving collaborative forecasting planning and replenishment Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept.</p><p><strong>Desired Candidate Profile</strong></p><p>You have at least 3+ years of experience in Inventory Controlling &amp; Demand Planning You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous.</p>

<p>We re looking for an Inventory Controller to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Daily monitoring of stock movement, running report of daily inventory adjustment.</li><li>Providing stock reports on Category Level for All Stores.</li><li>Guiding the stores on receiving deliveries, returning PO and some operational issues involving stocks.</li><li>Doing stock take/cycle count for the running stores.</li><li>Invoice Matching together with finance if there are discrepancies.</li><li>Weekly reporting to GM with all total inventory adjustments, including the percentage of shrinkage against sales.</li><li>Spot checking and visiting stores for some investigation with inventory discrepancies.</li><li>Reporting system issues related to store operation activity affecting the stocks.</li><li>Monthly reconciliation with finance.</li><li>Monthly reporting of inventories showing turnovers.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>You have 1-2 years of experience in Inventory management.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul>

<p>What's On Your Plate?</p><p>Assists Category Manager in:</p><ul><li>Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels</li><li>Collecting retail audit from competition</li><li>Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights.</li><li>Set up, launch, and activate promotional campaigns directly within the internal promo tool.</li><li>Visit the central market and get update on new seasonal items available in market and decide on item selection</li><li>Visit to tMart stores to monitor freshness and quality</li><li>Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products.</li><li>Working on admin related duties like updating price changes, rank change content update on the app etc</li><li>Following up with suppliers on listings, pricing, product availability</li><li>Any other ad hoc requests from the manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least 3+ years of experience in progressive development and management of multiple Private label categories, matured by working for large retailers (FMCG), in an international setting. You have technical knowledge that enables you to provide your manager with accurate information Has decent commercial knowledge such as profitability, margin calculations and benchmarking knowledge. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p>

<p>Manage day-to-day FM operations across InstaShop locations covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving. Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet. Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives. Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution. Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements. Contract &amp; Vendor Management Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services). Liaise with maintenance contractors and suppliers for office consumables across all sites. Establish and maintain vendor files; verify accuracy of submitted documentation. Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works. Service Quality &amp; Compliance Review and analyze monthly third-party service reports; ensure adherence to KPIs and SLAs. Respond to and resolve help desk tickets raised through the Facilities department. Asset &amp; Procurement Management Manage the procurement process ensuring timely purchasing and accurate financial documentation. Coordinate the internal and external movement of all company assets. Workplace Projects, Events &amp; People Experience Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community. Drive people experience initiatives that foster belonging, connection, and community across all locations. Develop project plans and timelines ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field. Minimum 1 years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment. Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality. Proficiency in MS Office and facilities management tools/systems. Strong contract negotiation, vendor management, and organizational skills. Ability to multitask and manage multiple stakeholders across locations effectively. Excellent communication skills in both English and Arabic.</p>

<p>We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very strong and solid relationships with key accounts, maximize their potential and improve their performance, deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.</p><p>What s On Your Plate?</p><ul><li>Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision-makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.</li><li>Identify, develop, and typically close new sales opportunities.</li><li>Create demand for the organization's products and services by raising their profile with customers.</li><li>Achieve revenue targets by increasing revenue spend per account.</li><li>Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.</li><li>Service quality need to be consistent for all the brands.</li><li>Maintain continuous business relationship with clients/ restaurants</li><li>Provide excellent service and support in order to build strong relationship and resolving operational issues between clients/ restaurant and company.</li><li>Optimize the restaurant content (MOA, Delivery time).</li><li>Maintain regular relationships with various stakeholders from the brand</li><li>Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement.</li><li>Provide and maintain high service levels to the brands to ensure a seamless experience to both customers and partners.</li><li>Work internally with the various departments to ensure all requirements of brand is met.</li><li>Update and maintain a track record of all activities related to the brand on SalesForce.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3-5 years full time professional experience in related field.</li><li>Previous experience working in an e-commerce or FMCG company is a plus</li><li>In-depth Knowledge of Food Industry Market and e-commerce.</li><li>Able to analyze data and sales statistics and curate a solution</li><li>Proficient in Excel</li><li>Excellent verbal and written communication skills</li></ul>

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …) Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOPOutbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOPSupport Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.<br><br>Qualifications<br><br>You have at least 3-5 years of experience in supermarket or restaurant You are someone energized by the unknown and look forward to learning each day on the job. Good communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. Language skills: Fluent English and Arabic would be highly advantageous.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.<br><br>What’s On Your Plate<br><br>Partner Relationship Management:<br><br>Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.<br><br>Data-Driven Consulting<br><br>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans.<br><br>Account Growth & Optimization<br><br>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume.<br><br>Cross-Functional Collaboration<br><br>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.<br><br>Contract Management & Compliance<br><br>Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.<br><br>Qualifications<br><br>Bachelor's degree in Business, Marketing, or a related field.2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Residency in Alexandria is a must Self-starter with the ability to work independently in a fast-paced environment.

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>Job Description<br><br>A little bit about our engineering culture<br><br>We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on e Xtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now.<br><br>Co-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work.<br><br>Role Summary<br><br>Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes Lead, inspire and empower a talented group of engineers to self-organize and discover, innovate, implement, deploy and own end-to-end complex software solutions Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper-growing, highly competitive economic environment Guide your team in creation of software as a solution to an end-to-end problem in your business domain and deliver value in small batches, taking into account non-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards. Guide your team’s discovery, planning and execution to successfully deliver value to<br><br>our customers in small batches<br><br>Qualifications<br><br>The following experience is relevant to us<br><br>Great product sense for selecting the opportunities which deliver impact to our customers Able to balance between continuous product discovery and delivery Experience building & leading cross-functional, empowered and self-organized teams of multidisciplinary engineers Ability to guide & elevate talent via mentoring and coaching Strong Stakeholder and Dependency management via proactive communication Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback Good understanding of lean/agile values & principles and associated practices6+ years of experience in software engineering, preferably within Extreme<br><br>Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)<br><br>2+ years of hands-on technical leadership and people management experience Experience in Distributed Systems Architecture (Microservices, Event-Driven, and RESTful Services) Experience building, maintaining & improving with Trunk Based Development and Continuous Delivery Solid experience in designing, implementing, monitoring and scaling of web apps and APIsSolid understanding of the full mobile development life cycle Strong familiarity with the general mobile landscape, architectures, trends/emerging tech Proficient in testing with focus on automated end to end quality Experience with cloud platforms, preferably AWSStrong understanding of quality, performance, monitoring, alerting and security<br><br>standards

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>We’re looking for an Inventory Controller to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br> <br> <strong>What’s On Your Plate?</strong><br> </p><br><br><ul><li>Daily monitoring of stock movement, running report of daily inventory adjustment.</li><li>Providing stock reports on Category Level for All Stores.</li><li>Guiding the stores on receiving deliveries, returning PO and some operational issues involving stocks.</li><li>Doing stock take/cycle count for the running stores.</li><li>Invoice Matching together with finance if there are discrepancies.</li><li>Weekly reporting to GM with all total inventory adjustments, including the percentage of shrinkage against sales.</li><li>Spot checking and visiting stores for some investigation with inventory discrepancies.</li><li>Reporting system issues related to store operation activity affecting the stocks.</li><li>Monthly reconciliation with finance.</li><li>Monthly reporting of inventories showing turnovers.</li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong><br> </p><br><br><ul><li>You have 1-2&nbsp;years of experience in Inventory management.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Oversee performance and operations for Multiple branches with a district. Ensuring seamless fulfillment processes across different locations which include different retailers. Work closely with the store supervisor to evaluate, develop and ensure that all fulfillment processes (within the store) and workflow is being followed. Supervise the shopper process of daily orders. Supervise the full process of picking of orders, to segregation & packingmonitoring work schedules for the shoppers Supervises the team in processing orders and resolving customer complaints (regarding wrong picking) Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, errors and mis-picks; and excellence in customer service levels Assist in coaching and training new employees (store supervisor) Ensure adherence of the shoppers to the agreed upon processes and policies<br><br>Qualifications<br><br>3-4 years previous job experience in order fulfillment and management of pickers 1-2 year Experience of operations within a grocery stores Well organized, able to multitask, and work in a fast-paced environment. Open minded; continually seeks to find new and creative ways to accomplish tasks. Excellent verbal and written communication skills. Strong interpersonal and relationship building skills Excellent decision-making abilities and ability to integrate and apply information. Effective issue resolution skills. Proven analytical abilities. Reliable and a good timekeeper. Passion, enthusiasm, reliability and drive results in present capacity

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related). Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry). Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level. Property / Asset management: Proper management of the property and facility, plus asset management and tracking. Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency. Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc. Managing Productivity, work standards, and development of store staff. Monitoring and managing the store costs VS budget for the section. Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level). Monitoring financial and operational performance of each store and initiating required actions for improvement. Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly. Developing action plans with the department manager to address weak areas in need of improvement. Instituting training and developmental programs for staff and monitoring effective implementation. Monitoring product range availability according to selected store product range. Develop preventive and regular maintenance plans<br><br>Qualifications<br><br>You have at least 7+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>The Rider Experience & Engagement Manager owns the end-to-end rider journey with a clear objective: reduce churn, improve retention, and strengthen long-term rider loyalty.<br><br>This role is responsible for building and executing a comprehensive Rider Value Proposition through structured retention strategy, loyalty frameworks, engagement programs, in-app communications, and strategic partnerships that drive measurable KPI improvement.<br><br>What's On Your Plate?<br><br> Retention, Rider Value Proposition & Loyalty Own rider churn reduction strategy, with strong focus on early-life retention. Define and continuously enhance the overall Rider Value Proposition. Design and manage a structured rider loyalty framework. Analyze retention data to identify high-risk segments and structural gaps. Track key KPIs (Churn %, Retention Rate, Tenure trends, RSAT). Develop and execute action plans to improve retention and loyalty outcomes. Rider Engagement Develop and execute a comprehensive annual engagement roadmap aligned with business priorities. Lead structured recognition and motivation programs. Ensure engagement initiatives are measurable and linked to retention KPIs. Drive initiatives that strengthen rider attachment and sense of belonging. Rider Communications & Feedback Own in-app rider communication strategy and governance. Ensure clear, consistent, and aligned messaging. Establish structured rider feedback mechanisms (surveys, focus groups). Translate insights into concrete improvement initiatives and corrective action plans. Partnerships & Benefits Develop and manage third-party benefit partnerships. Launch value-added programs that enhance the Rider Value Proposition. Monitor adoption and measurable impact on retention metrics.<br><br>Qualifications<br><br>What Have We Ordered?<br><br>5–8 years experience in managing large distributed workforce Experience reducing attrition or building engagement programs Strong analytical skills (Excel / dashboards) Experience managing cross-functional stakeholders Experience launching incentive or loyalty initiatives Field-oriented personality Experience building B2B partnerships (banks, telecom, gyms, retail) Background in logistics, ride-hailing, or FMCG field ops Experience in loyalty program design Commercial mindset (negotiation skills)