وظائف ServiceNow

We're a Service Now Elite Partner delivering across Canada, Saudi Arabia and Egypt. Our Egypt practice is scaling, and we're building the delivery team behind it. That means genuine ownership from day one, senior Service Now people around you, and room to grow into more as we do.<br>The role You'll own Service Now implementations end to end for our Egypt and KSA clients. Not supporting a PM. Not running the process side while someone else carries delivery. You'll be the person accountable when the project lands, and the person clients call when it doesn't. Day to day that looks like:Owning delivery from scoping through go-live and into hypercare Running project governance — plans, RAID, steering, status that people actually read Managing the client relationship directly, including the difficult conversations Coordinating architects, developers and BAs across engagements Managing scope and change control so projects stay profitable Helping shape how we deliver as the Egypt practice grows<br>What we're looking for5+ years managing IT projects, with genuine Service Now implementation ownership. You've been the accountable PM on Service Now projects, not the BA, product owner or transition lead alongside one. Breadth across Service Now modules. ITSM is the baseline. ITOM, CSM, HRSD, SPM or ITAM exposure matters. Client-facing confidence. You can hold a steering committee, push back on scope, and keep a relationship intact while doing it. Arabic and English fluency. Some of our delivery is Arabic-first. PMP, PRINCE2, or SAFe — useful, not a dealbreaker if the delivery record is strong. Based in Cairo or able to work Cairo hours on a hybrid pattern.<br>Nice to have Service Now CSA or CIS certification Experience delivering for banking, telecom or public sector clients Prior work with a Service Now partner rather than in-house only Comfort with occasional travel to KSA<br>What you get End-to-end ownership from day one, not a piece of someone else's project A practice you help build rather than inherit Exposure across Egypt and KSA engagements Elite Partner delivery standards and the certification support that comes with it Hybrid working, Cairo-based