distribution agent jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p>Join our Air Import team and play a critical role in ensuring the smooth and timely movement of international shipments. The Air Import Agent serves as a key link between customers, airlines, overseas offices, and customs authorities to deliver exceptional service and operational excellence.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Coordinate and manage air import shipments from arrival through final delivery</li> <li>Review and process shipping documentation accurately and timely</li> <li>Monitor shipment status and proactively communicate updates to customers</li> <li>Arrange customs clearance and ensure compliance with local regulations</li> <li>Coordinate with airlines, vendors, truckers, and internal departments</li> <li>Resolve shipment exceptions and service issues promptly</li> <li>Maintain accurate operational and financial data within company systems</li> <li>Build strong relationships with customers through responsive and professional communication</li> <li>Ensure all shipments meet Expeditors' operational and compliance standards</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>We're looking for someone who:</strong> </p> <ul> <li>Has experience in freight forwarding, logistics, supply chain, or customer service (preferred)</li> <li>Possesses strong organizational and time-management skills</li> <li>Demonstrates excellent attention to detail and accuracy</li> <li>Is comfortable working in a fast-paced, deadline-driven environment</li> <li>Has strong communication and relationship-building skills</li> <li>Is proficient in Microsoft Office applications, particularly Excel and Outlook</li> <li>Is fluent in English, both written and verbal</li> <li>Embraces teamwork, continuous learning, and a customer-focused mindset</li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client operates a high-volume home and auto insurance sales organization supporting licensed U.S.-based insurance agents. Their model is performance-driven and highly structured, relying on outbound calling, live transfer qualification, and clear operational benchmarks to drive consistent sales results.</p><br><p><strong>Location</strong></p><br><p>Fully Remote | 9:00 AM – 5:00 PM EST or 10:00 AM – 6:00 PM EST</p><br><p><strong>Role Overview</strong></p><br><p>The<strong> Outbound Call Center Agent</strong> will support the client’s home and auto insurance sales operation through high-volume outbound calling and live transfer delivery. This is a structured, script-driven role focused on speed, consistency, and performance, designed for professionals who thrive in fast-paced call environments and are comfortable with repetitive execution and clear targets.</p><br><p><strong>Key Responsibilities</strong></p><br><strong>Outbound Calling &amp; Qualification</strong><ul><li><p>Make 400–500 outbound calls per day using an auto-dialer.</p><br></li><li><p>Follow approved scripts to qualify prospects for home and auto insurance.</p><br></li><li><p>Deliver qualified live transfers to licensed U.S.-based insurance agents.</p><br></li></ul><strong>Performance &amp; Execution</strong><ul><li><p>Meet or exceed monthly live transfer benchmarks.</p><br></li><li><p>Maintain consistency, professionalism, and energy across high call volumes.</p><br></li><li><p>Accurately disposition calls and follow established SOPs.</p><br></li></ul><strong>Process Adherence &amp; Quality</strong><ul><li><p>Adhere strictly to scripts, call flows, and training guidelines.</p><br></li><li><p>Communicate clearly with trainers and team leads regarding performance and issues.</p><br></li></ul><p><strong>Qualifications</strong></p><br><strong>Experience</strong><ul><li><p>Proven experience in telemarketing or high-volume call center environments.</p><br></li><li><p>Experience working with scripted outbound calling.</p><br></li><li><p>Prior insurance experience (home and/or auto) is a plus.</p><br></li><li><p>Experience with live transfer sales models is a plus.</p><br></li></ul><strong>Skills</strong><ul><li><p>Clear, fluent English with strong comprehension and communication clarity.</p><br></li><li><p>Ability to maintain pace and quality during long call blocks.</p><br></li><li><p>Comfort working in a metrics-driven, highly structured environment.</p><br></li><li><p>Reliable internet connection and ability to pass a technical setup test.</p><br></li><li><p>Familiarity with Five9 or Ricochet 360 is a plus.</p><br></li></ul>Technical Requirements<ul><li><p>Computer (NOT Chromebook)</p><br><ul><li><p>Windows 10 or 11</p><br></li><li><p>Mac iOS 12+</p><br></li></ul></li><li><p>Google Chrome</p><br></li><li><p>Stable primary internet + Backup internet</p><br></li><li><p>Headset + Webcam</p><br></li></ul><p><strong>What Success Looks Like</strong></p><br><ul><li><p>Consistently meeting or exceeding live transfer benchmarks.</p><br></li><li><p>Low QA issues with strong script adherence.</p><br></li><li><p>High reliability and attendance.</p><br></li><li><p>Effective communication with trainers and team leads.</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This role offers a clear performance-based path for professionals who excel in high-volume outbound environments. With structured training, defined benchmarks, and commission tied directly to results, this position is ideal for candidates who value clarity, accountability, and execution-focused work.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates itself to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, passionate and have a deep understanding of the hospitality concept.</p> <h4>The role of Reception Agent:</h4> <p>We are currently seeking a full-time talented Reception Agent who is well-mannered, visionary, passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Reception Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special requests whenever possible. Interactions with guests will be in person and by phone.</p> <h4>Our ideal Reception Agent:</h4> <ul> <li>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests.</li> <li>Reading, writing and oral proficiency in the English language.</li> <li>A bachelor degree graduate is a must with 1-2 years of previous luxury experience in a related position.</li> </ul> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><u><span>Reception</span><span>&nbsp;Agent</span></u></b><b><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service.&nbsp;</span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept.&nbsp;</span></span></p><br><br><br><p><b><span>The Role of</span><span>Reception Agent</span><span>:</span></b></p><br><br><p><span><span>We are currently seeking the creative</span><span>talent</span><span>a Full-time talented </span><span>Reception Agent</span><span>&nbsp;that&nbsp;</span><span>is</span><span>&nbsp;well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept to join our team.&nbsp;</span></span></p><br><br><p><span><span>The&nbsp;</span><span>Reception</span><span>&nbsp;Agent is a central part of the Front Office Team whose main</span><span>objective</span><span>is to ensure our guests have a smooth arrival and departure experience</span><span>, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special request</span><span>s whenever possible. Interactions with guests will be in person and by phone.</span></span><br></p><br><br><p><b><span>Our Ideal&nbsp;</span><span>Reception</span><span>&nbsp;Agent:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests</span><span>.&nbsp;</span><span>Reading, writing and oral</span><span>proficiency</span><span>in the English language and a</span><span>bachelor</span><span>degree graduate is</span><span>a must</span><span>with 1-2 years of pervious luxury experience in related position</span><span>. </span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><p><span><span>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities&nbsp;</span></span></p><br><br><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</span></span></p><br><br><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</span></span></p><br><br><p><span><span>Retirement benefits/pension&nbsp;</span></span></p><br><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in many different ways.</span></span><i><span>We look forward to receiving your application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Communications Agent&nbsp;– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and&nbsp;encourage&nbsp;to offer phenomenal service.&nbsp;</p><br><br><p>We seek&nbsp;the creative&nbsp;talents that are well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>We are currently seeking the creative&nbsp;talent&nbsp;a Full-time&nbsp;<b>Communications Agent&nbsp;</b>that&nbsp;is&nbsp;well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers&nbsp;and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function&nbsp;etc&nbsp;while also having the ability to&nbsp;successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.&nbsp;<br>&nbsp;</p><br><br><p><b>Our Ideal&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>A special talent and passion for ensuring you and your team deliver the highest&nbsp;level of guest experience&nbsp;and quality&nbsp;to our guests. Proficiency&nbsp;in reading&nbsp;and&nbsp;writing&nbsp;in&nbsp;English is necessary for this role.&nbsp;Fluency in English speaking is mandatory.&nbsp;<br>&nbsp;</p><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</p><br><br></li></ul><ul><li><p>Excellent Training and Development opportunities&nbsp;</p><br><br></li></ul><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</p><br><br></li></ul><ul><li><p>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</p><br><br></li></ul><ul><li><p>Retirement benefits/pension&nbsp;</p><br><br></li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><br><ul><li><p><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u>&nbsp;</p><br><br></li></ul><ul><li><p><u>https://www.facebook.com/FourSeasonsJobs</u>&nbsp;<br>​</p><br><br></li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as&nbsp;much as&nbsp;skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.&nbsp;Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b>&nbsp;</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Communications Agent&nbsp;– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and&nbsp;encourage&nbsp;to offer phenomenal service.&nbsp;</p><br><br><p>We seek&nbsp;the creative&nbsp;talents that are well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>We are currently seeking the creative&nbsp;talent&nbsp;a Full-time&nbsp;<b>Communications Agent&nbsp;</b>that&nbsp;is&nbsp;well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers&nbsp;and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function&nbsp;etc&nbsp;while also having the ability to&nbsp;successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.&nbsp;<br>&nbsp;</p><br><br><p><b>Our Ideal&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>A special talent and passion for ensuring you and your team deliver the highest&nbsp;level of guest experience&nbsp;and quality&nbsp;to our guests. Proficiency&nbsp;in reading&nbsp;and&nbsp;writing&nbsp;in&nbsp;English is necessary for this role.&nbsp;Fluency in English speaking is mandatory.&nbsp;<br>&nbsp;</p><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</p><br><br></li></ul><ul><li><p>Excellent Training and Development opportunities&nbsp;</p><br><br></li></ul><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</p><br><br></li></ul><ul><li><p>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</p><br><br></li></ul><ul><li><p>Retirement benefits/pension&nbsp;</p><br><br></li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><br><ul><li><p><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u>&nbsp;</p><br><br></li></ul><ul><li><p><u>https://www.facebook.com/FourSeasonsJobs</u>&nbsp;<br>​</p><br><br></li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as&nbsp;much as&nbsp;skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.&nbsp;Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b>&nbsp;</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><u><span>Reception</span><span>&nbsp;Agent</span></u></b><b><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service.&nbsp;</span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept.&nbsp;</span></span></p><br><br><br><p><b><span>The Role of</span><span>Reception Agent</span><span>:</span></b></p><br><br><p><span><span>We are currently seeking the creative</span><span>talent</span><span>a Full-time talented </span><span>Reception Agent</span><span>&nbsp;that&nbsp;</span><span>is</span><span>&nbsp;well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept to join our team.&nbsp;</span></span></p><br><br><p><span><span>The&nbsp;</span><span>Reception</span><span>&nbsp;Agent is a central part of the Front Office Team whose main</span><span>objective</span><span>is to ensure our guests have a smooth arrival and departure experience</span><span>, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special request</span><span>s whenever possible. Interactions with guests will be in person and by phone.</span></span><br></p><br><br><p><b><span>Our Ideal&nbsp;</span><span>Reception</span><span>&nbsp;Agent:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests</span><span>.&nbsp;</span><span>Reading, writing and oral</span><span>proficiency</span><span>in the English language and a</span><span>bachelor</span><span>degree graduate is</span><span>a must</span><span>with 1-2 years of pervious luxury experience in related position</span><span>. </span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><p><span><span>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities&nbsp;</span></span></p><br><br><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</span></span></p><br><br><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</span></span></p><br><br><p><span><span>Retirement benefits/pension&nbsp;</span></span></p><br><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in many different ways.</span></span><i><span>We look forward to receiving your application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Details:</b></p><ul><li>Position: Seller Support Agent</li><li>Employment Type: Full-Time</li><li>Location: Arkan Plaza Sheikh Zayed</li><li>Account: English</li></ul><p>Requirements:</p><ul><li>Fluent English</li><li>Previous Customer Service Experience</li><li>Strong communication skills</li></ul><p>What You'll Do:</p><ul><li>Support Noon sellers on the platform</li><li>Assist sellers with inquiries and operational issues</li><li>Ensure a smooth experience for business partners on the platform</li></ul><p>Offer:</p><ul><li>Net Salary: 8,303 EGP</li><li>Shift: Fixed Morning Shift (9:00 AM 6:00 PM) including 1-hour break</li><li>Transportation: Not provided</li></ul><p>Required Skills:</p><ul><li>Support</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluent English</li><li>Previous Customer Service Experience</li><li>Strong communication skills</li></ul><p></p></section>

We are looking for a highly articulate Arabic-speaking sales professional who can build trust quickly with GCC clients and confidently convert inbound marketing leads into paying customers.<br>FURSA PRO is looking for a confident, persuasive, and customer-focused Omnichannel Lead Qualification & Sales Agent to join our growing commercial team. The role is responsible for handling inbound leads generated through our advertising and digital channels, qualifying potential clients, understanding their business needs, following up professionally, and converting qualified opportunities into consultations and paying clients. Our clients include entrepreneurs, investors, business owners, and GCC-based customers interested in company formation, business expansion, corporate services, and investment opportunities in Egypt and Saudi Arabia.<br>Key Responsibilities Handle inbound leads through Whats App, phone calls, social media, and other digital channels. Respond quickly and professionally to new inquiries. Understand the client's needs and conduct structured lead qualification. Explain FURSA PRO services clearly and professionally. Follow up with prospects until a clear outcome is reached. Book and confirm consultations with qualified clients. Support the sales process and contribute to closing deals and generating revenue. Handle objections and maintain professional communication throughout the customer journey. Maintain accurate records of all leads, conversations, follow-ups, and next actions on CRM/Odoo. Re-engage inactive and unresponsive leads. Coordinate with consultants, onboarding, legal, and operations teams when transferring clients. Achieve individual conversion, follow-up, and revenue targets. <br>Candidate Profile & Requirements Native or near-native Arabic speaker with excellent verbal communication skills. Must be able to communicate professionally in Modern Standard Arabic (MSA) and/or a natural GCC/Gulf Arabic dialect. Strong understanding of GCC customer communication style and business culture is highly preferred. Previous experience dealing with customers from Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, or Oman is a strong advantage. Strong persuasion, follow-up, objection-handling, and closing skills. Experience in Telesales, Inside Sales, Lead Qualification, Customer Service, Business Development, or Call Center Sales is preferred. Comfortable handling inbound leads from paid advertising campaigns through Whats App, phone calls, social media, and CRM/Odoo. Good English communication skills. Candidates with Levantine/GCC market exposure and strong familiarity with Gulf customers are highly encouraged to apply. Female candidates are encouraged to apply.<br>What We Offer Competitive fixed salary. Attractive sales commission and performance incentives. Uncapped earning potential based on achieved sales results. Full training on FURSA PRO services, qualification scripts, objection handling, sales process, and CRM/Odoo. Clear career path within the Commercial & Business Development team. Opportunity to work with clients from Egypt, Saudi Arabia, UAE, and other GCC markets. Professional and growing work environment.

<p><strong><u>Job Role:</u></strong></p><p>The required Concierge Agent will be responsible for delivering a personalized and premium level of service to different types of clients by managing a wide range of requests, including travel arrangements, transportation, dining reservations, lifestyle services, and other bespoke requirements. This role requires exceptional communication skills, strong attention to detail, and the ability to efficiently handle multiple client requests across phone, email, and WhatsApp, while consistently ensuring high-end customer experience.</p><p><strong><u>Key Responsibilities:</u></strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle client requests via phone, email, and WhatsApp in a professional, timely, and efficient manner</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange travel services including flights, hotel bookings, airport transfers, and visa-related support</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate restaurant reservations, events, entertainment, and lifestyle services</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage limousine and transportation bookings according to client requirements</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide tailored recommendations based on client preferences and needs</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on all requests to ensure successful completion and customer satisfaction</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Efficiently manage urgent and last-minute requests</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain strong relationships with suppliers, vendors, and service providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all bookings and services are accurately recorded and updated in the system</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle client complaints or issues and provide prompt and appropriate resolutions</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain the highest level of confidentiality, professionalism, and discretion always</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Fairmont Hotels &amp; Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p><br><ul><li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li><li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li><li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li><li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li><li>Maintain and update guest records in the hotel management system with attention to detail</li><li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li><li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li><li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li><li>Process payments and manage cash transactions accurately and securely</li><li>Maintain a clean, organized, and professional front desk environment at all times</li><li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li><li>Respond to guest feedback and contribute to continuous service improvement initiatives</li></ul><p><strong>What is in it for you:</strong></p><br><ul><li>Paid time off</li><li>Medical&nbsp;Insurance</li><li>Complimentary shift meal</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies and Educational Assistance for further development</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li><li>Proven front desk or reception experience in a hotel or similar establishment</li><li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li><li>Proficiency with hotel management systems and property management software</li><li>Excellent verbal and written communication skills</li><li>Strong organizational and time management abilities</li><li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li><li>Proficiency in Microsoft Office applications</li><li>Knowledge of luxury hospitality service standards and protocols</li><li>Experience with loyalty programs or VIP guest services is preferred</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Strong attention to detail and accuracy in data entry and record-keeping</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

???? We're Hiring | Sales & Reservation Agents<br>Join CBC-Corporate Business Center and build your career with a team dedicated to supporting leading U. S. travel companies.<br>At CBC-Corporate Business Center, we provide dedicated Sales, Reservation, and Customer Support teams that help U. S. travel agencies, tour operators, and travel service providers scale their operations through reliable, high-quality outsourcing solutions.<br>Key Responsibilities<br>✈️ Handle travel reservations and booking requests accurately and efficiently.???? Communicate with customers via phone, email, and other channels in a professional manner.???? Promote travel products and services while achieving sales targets.???? Deliver exceptional customer service and build strong customer relationships.???? Maintain accurate reservation records and ensure compliance with company procedures.???? Assist customers with inquiries and provide effective solutions to ensure an outstanding travel experience. Requirements✅ 1–3 years of experience in Sales, Reservations, Customer Service, or a related field.✅ Excellent English communication skills (spoken and written).✅ Strong sales, negotiation, and customer relationship skills.✅ Ability to work in a fast-paced, target-driven environment.✅ Travel industry experience is an advantage but not required. What We Offer✔️ Competitive salary package.✔️ Attractive performance-based incentives.✔️ Professional, collaborative, and supportive work environment.✔️ Comprehensive training and continuous professional development.✔️ Clear career growth opportunities within a fast-growing organization.✔️ The opportunity to support leading U. S. travel agencies, tour operators, and travel service providers.<br>???? Ready to grow your career?<br>Send your CV to hr@cbctravelsolutions.com<br>Become part of CBC-Corporate Business Center and help deliver world-class sales, reservation, and customer support solutions to the U. S. travel industry.<br>#Hiring #Sales Jobs #Reservation Agent #Customer Service #Travel Industry #Travel Jobs #Outsourcing #Career Opportunity #CBCCorporate Business Center

???? We're Hiring | Sales & Reservation Agents<br>Join CBC-Corporate Business Center and build your career with a team dedicated to supporting leading U. S. travel companies.<br>At CBC-Corporate Business Center, we provide dedicated Sales, Reservation, and Customer Support teams that help U. S. travel agencies, tour operators, and travel service providers scale their operations through reliable, high-quality outsourcing solutions.<br>Key Responsibilities<br>✈️ Handle travel reservations and booking requests accurately and efficiently.???? Communicate with customers via phone, email, and other channels in a professional manner.???? Promote travel products and services while achieving sales targets.???? Deliver exceptional customer service and build strong customer relationships.???? Maintain accurate reservation records and ensure compliance with company procedures.???? Assist customers with inquiries and provide effective solutions to ensure an outstanding travel experience. Requirements✅ 1–3 years of experience in Sales, Reservations, Customer Service, or a related field.✅ Excellent English communication skills (spoken and written).✅ Strong sales, negotiation, and customer relationship skills.✅ Ability to work in a fast-paced, target-driven environment.✅ Travel industry experience is an advantage but not required. What We Offer✔️ Competitive salary package.✔️ Attractive performance-based incentives.✔️ Professional, collaborative, and supportive work environment.✔️ Comprehensive training and continuous professional development.✔️ Clear career growth opportunities within a fast-growing organization.✔️ The opportunity to support leading U. S. travel agencies, tour operators, and travel service providers.<br>???? Ready to grow your career?<br>Send your CV to hr@cbctravelsolutions.com<br>Become part of CBC-Corporate Business Center and help deliver world-class sales, reservation, and customer support solutions to the U. S. travel industry.<br>#Hiring #Sales Jobs #Reservation Agent #Customer Service #Travel Industry #Travel Jobs #Outsourcing #Career Opportunity #CBCCorporate Business Center

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and customer-focused Guest Relations Agent to join our team specializing in short-term rental hospitality operations. The ideal candidate will be responsible for managing all guest-facing communication throughout the guest journey, ensuring fast, professional, and personalized service while representing the brand with warmth and hospitality. In this role, you will handle guest inquiries, support booking conversions, coordinate with internal teams, resolve guest concerns, and contribute to revenue growth through upselling opportunities. You will play a key role in delivering a seamless guest experience from inquiry to post-checkout.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage all guest communication across multiple channels, ensuring timely, professional, and brand-aligned responses.</li><li>Handle guest inquiries, guide guests through the booking process, address concerns, and follow up to maximize booking conversions.</li><li>Identify and act on upselling opportunities before and during guest stays to support revenue growth.</li><li>Accurately document guest interactions, requests, and upselling activities in internal systems.</li><li>Coordinate reservation details with Operations to ensure smooth check-ins and properly prepared units.</li><li>Act as the main point of contact for guest issues and coordinate with internal teams to ensure timely resolution and guest satisfaction.</li><li>Support direct bookings by coordinating reservation details, confirming payment status, and updating internal systems.</li><li>Manage post-checkout communication, including guest reviews, platform feedback, and damage reporting when applicable.</li><li>Ensure compliance with company policies and escalate sensitive or complex cases when needed.</li><li>Prepare structured handovers between shifts to ensure operational continuity.</li></ul><p>Working Conditions:</p><ul><li>Rotational shifts: Morning (9 hours) / Night (8 hours), rotation every 3 4 weeks.</li><li>One rotational day off per week based on operational needs.</li><li>No on-call duties outside working hours.</li><li>Opportunity to grow within a fast-paced hospitality environment.</li><li>Exposure to short-term rental operations, guest experience, and revenue management.</li><li>Supportive team environment with professional development opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements:</b></p><ul><li>1 3 years of experience in a Short-Term Rental (STR) company or hotel environment is required.</li><li>Previous experience in guest relations, reservations, front office, customer service, or hospitality operations.</li><li>Experience in sales or upselling is an advantage.</li><li>Strong written and verbal communication skills in Arabic and English (minimum B2 level English ).</li><li>Familiarity with CRM systems, WhatsApp Business, and booking platforms.</li><li>Experience with Airbnb, Booking.com, or other OTAs is a plus.</li><li>Strong communication, multitasking, and problem-solving skills.</li><li>Calm under pressure with a strong customer-first mindset.</li><li>Ability to manage multiple conversations and priorities efficiently.</li><li>Hospitality or Tourism background is preferred.</li></ul><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Seaside glamour on the Egyptian Riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall. It has 154 rooms including 31 suites, 30 beach suites and 6 villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, spa and fitness center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.</p> <h4>About the role</h4> <p>Four Seasons Hotel Alexandria is seeking a Guest Experience Agent to join our dynamic team. We are looking for someone with excitement and dedication in serving our guests, with a high level of professionalism and passion.</p> <h4>What you will do</h4> <li>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.</li> <li>The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures.</li> <li>The ability to interact with the guest and manage the guest preferences to enhance the guest experience in general.</li> <li>The ability to communicate with other departments any concerns for guests, and ensure a seamless stay all over the hotel and beach suites.</li> <li>The ability to quote and be familiar with room and rate availability for current and future dates.</li> <li>The ability to perform all duties of the reception, concierge, PBX and retail shop sales agents when needed.</li> <li>The ability to accept reservations, changes and cancellations in the absence of reservations staff.</li> <li>The ability to assist in escorting VIPs and return guests to their rooms as requested.</li> <li>The ability to work closely with the reception, concierge and guest services staff to coordinate the efficient handling of guest arrival and follow up on guest requests.</li> <h4>What you bring</h4> <li>Excellent communication skills, both verbal and written.</li> <li>Written, spoken and reading proficiency in the English language.</li> <li>Ability to maintain attention to detail and accuracy in a fast-paced environment.</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary accommodation at other Four Seasons Hotels and Resorts.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <li>Medical, dental, and vision insurance.</li> <h4>Schedule & Hours:</h4> <p>This is a full-time position. Candidates will need to work a flexible schedule including mornings, evenings, weekends, and holidays.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p><p>What this opportunity involves While each project involves unique tasks, contributors may:</p><ul><li>Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance;</li><li>Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness;</li><li>Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral;</li><li>Build subrogation test cases applying state-specific negligence rules (comparative vs. contributory) and assess likelihood of recovery;</li><li>Document test cases clearly with correct answers, policy citations, and payout calculations.</li></ul><p>How it works</p><ul><li>Apply</li><li>Pass qualification(s)</li><li>Join a project</li><li>Complete tasks</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p><ul><li>Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field;</li><li>3+ years of insurance, claims, legal, or financial services experience;</li><li>Current or recent experience in claims &amp; adjusting or adjacent roles;</li><li>Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture;</li><li>AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid;</li><li>Strong written English (C1+).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

Company Description Beautika Secret is a premier destination for luxury beauty and skincare products, dedicated to introducing innovative skincare solutions to the GCC region. With a focus on K-Beauty, we curate authentic, high-performance products from globally renowned brands to address diverse skincare needs, such as hydration, anti-aging, and blemish control. Headquartered in Kuwait, we combine science-backed offerings with expert-guided routines to empower customers in achieving their best skin. Our commitment to quality and excellence ensures a seamless shopping experience for a wide-ranging clientele across the Middle East.<br>Role Description This is a full-time, on-site role for a Sales Agent based in Giza, Egypt. You will serve as the frontline voice of Beautika Secret, engaging with customers across all communication channels — including phone calls, Whats App, Instagram DMs, email, and live chat — to deliver an exceptional, personalized shopping experience. Day-to-day tasks include responding to inbound inquiries, guiding customers through product selection, processing orders, resolving complaints, and supporting the broader sales and customer experience team.<br>What You'll DoRespond promptly and professionally to customer inquiries across all omnichannel platforms, including phone, Whats App, Instagram, email, and live chat Guide customers through product discovery and help them identify the right skincare solutions for their needs Convert inbound leads into sales through consultative, relationship-driven communication Handle order processing, follow-ups, and post-purchase support to ensure customer satisfaction Escalate complex complaints or issues to the appropriate team while maintaining a positive customer experience Maintain accurate records of customer interactions and transactions in the CRM system Collaborate with the marketing and warehouse teams to stay up to date on promotions, stock availability, and new product launches Meet individual and team sales targets on a consistent basis<br><br>What We're Looking For1–3 years of experience in sales, customer service, or a related customer-facing role Excellent verbal and written communication skills in both Arabic and English Strong interpersonal skills with a warm, professional, and persuasive communication style Ability to multitask and manage conversations across multiple platforms simultaneously A proactive, self-motivated attitude with a genuine passion for helping customers Comfortable working in a fast-paced, target-driven environment Proficiency with basic digital tools such as CRM systems, Whats App Business, and MS Office<br><br>Nice to Have Prior experience serving Gulf-based customers, with an understanding of regional preferences, communication styles, and expectations Knowledge of skincare ingredients, routines, and product categories — particularly within the K-Beauty space Familiarity with e-commerce platforms and order management systems Experience in a beauty, retail, or lifestyle brand environment<br><br>Qualifications High school diploma required; bachelor's degree in Business, Marketing, Communications, or a related field is a plus Fluency in Arabic is required; strong English proficiency is essential Strong attention to detail and ability to maintain professionalism across high-volume interactions A customer-first mindset with the ability to build genuine rapport and long-term loyalty Flexibility to work in shifts, including weekends, in line with business needs

Position Summary We are looking for a skilled and results-driven SAP Sales & Distribution (SD) Consultant with 5 to 7 years of hands-on experience to join our growing ERP team. The successful candidate will be responsible for the design, configuration, and support of SAP SD module solutions, working collaboratively with Sales, Logistics, Finance, and Supply Chain stakeholders. This role requires strong functional expertise across core SD processes and a proven track record in delivering full-cycle SAP SD implementations in complex business environments.<br><br>Key Responsibilitie<br>s<br>Implementation & Configuration Lead and participate in end-to-end SAP SD implementation projects, covering blueprinting, configuration, testing, training, go-live, and hypercare support. Configure and maintain core SAP SD components: Sales Order Management, Pricing & Conditions, Billing & Invoicing, Credit Management, Shipping & Delivery, and Returns Management. Set up and manage Enterprise Structure elements, including Sales Organizations, Distribution Channels, Divisions, and Sales Areas. Configure Output Determination, Partner Functions, Incompletion Procedures, and Copy Control across order-to-cash (O2C) processes. Design and configure complex pricing procedures, including condition types, access sequences, and pricing routine<br>s.<br>Integration & Cross-Module Collaboration Manage and troubleshoot integration touchpoints between SAP SD and other modules, particularly MM (Materials Management), FI/CO (Finance & Controlling), and PP (Production Planning). Collaborate with ABAP developers to define functional specifications for custom developments, user exits, BAdIs, enhancements, forms (Smart Forms/Adobe), and reports. Support EDI/IDOC configuration and troubleshooting for customer-facing transactions such as order acknowledgements, delivery notes, and invoices. Participate in SAP S/4HANA migration projects, supporting the transition from SAP ECC to S/4HANA SD landsca<br>pe.<br>Business Analysis & Stakeholder Engagement Conduct requirement-gathering workshops with Sales, Distribution, Finance, and Supply Chain business owners. Analyze existing order-to-cash processes and recommend SAP best-practice solutions to optimize efficiency, reduce cycle times, and improve customer satisfaction. Prepare and maintain detailed functional design documents, configuration workbooks, process flow diagrams, and business blueprint (BBP) documentation. Act as a functional bridge between business stakeholders and technical teams, managing expectations throughout project deliv<br>ery.<br>Testing & Quality Assurance Develop comprehensive test scripts and execute unit testing, integration testing (with MM, FI, WM), and user acceptance testing (UAT) for all SD configurations. Track and resolve defects identified during testing phases; coordinate closely with technical teams for timely fix delivery. Ensure solution quality and compliance with VAT regulations, e-invoicing requirements (ZATCA/GAZT for Saudi Arabia), and local statutory obligat<br>ions.<br>Support & Continuous Improvement Provide Level 2 and Level 3 functional support for SAP SD production issues, ensuring prompt resolution and minimal business impact. Conduct root cause analysis on recurring issues and implement permanent corrective actions or process enhancements. Monitor and apply SAP notes, Support Packages, and patches relevant to SD module functionality. Develop end-user training materials and conduct structured training sessions for sales representatives, order management teams, and logistics <br>staff.<br>Security & Authorizations Lead Serve as the subject matter expert (SME) for SAP roles and authorizations. Must possess the expertise to design, audit, and architect complex authorization concepts, and actively guide the Basis team in implementing and maintaining the security matrix. Documentation & Compliance Maintain thorough and up-to-date documentation, configuration guides, and functional specifications. Ensure SAP SD solutions comply with ZATCA e-invoicing mandates, VAT requirements, and applicable Saudi trade regulations. Support internal and external audits by providing relevant system documentation, access logs, and configuration ev<br>idence.<br>Qualifications & Requirements Education Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related discipline. SAP SD certification (SAP Certified Application Associate – Sales and Distribution) is highly pr<br>eferred.<br>Experience5 to 7 years of hands-on SAP SD functional consulting experience. Minimum 5 full-cycle SAP SD implementation projects from business blueprint through go-live and hypercare. Experience with SAP S/4HANA SD or SAP ECC 6.0 EHP 7/8 is required; S/4HANA migration experience is a strong plus. Prior experience in the GCC/Saudi Arabian market, including knowledge of ZATCA e-invoicing, VAT compliance, and local business practices, is a significant a<br>dvantage.<br>Technical & Functional Skills Expert configuration skills in: Sales Order Management, Pricing Procedures, Billing & Invoice Processing, Credit & Risk Management, Shipping & Transportation, and Returns/Reverse Logistics. Strong knowledge of SD-MM, SD-FI, and SD-WM integration scenarios. Hands-on experience with Output Determination (Smart Forms, Adobe Forms, SAPscript), EDI/IDOC processing, and VOFM routines. Working knowledge of ABAP debugging, LSMW/BAPI for data migration, and SAP Query tools for functional use. Familiarity with SAP Fiori apps for SD processes and S/4HANA simplifications (e.g., Business Partner, ACDOCA) is an advantage. Experience with SAP Solution Manager, JIRA, Service Now, or equivalent project/I<br>TSM tools.<br>If you are interested, please send your CV to career@daamservice.com, mentioning the job title in the su<br>bject line.