School Management jobs

About the Role<br><br>We are looking for a Customer Support Agent to join our Voice Account. In this role, you will provide high‑quality voice support to customers in the South African market, troubleshooting technical and non‑technical inquiries and ensuring a seamless customer experience.<br><br>This is a premium account with a structured, supportive environment that values accuracy, efficiency, and customer satisfaction. You will work on a high‑profile account with a team that values professional growth and performance.<br><br>Important: This role operates on day‑based rotational shifts only. The latest shift ends at 8 PM – no overnight shifts are required.<br><br>---<br><br>Key Responsibilities<br><br>· Provide voice support to customers in the South African market<br>· Troubleshoot and resolve technical and non‑technical inquiries<br>· Follow up on customer issues and ensure timely resolution<br>· Maintain accurate records of all customer interactions<br>· Collaborate with internal teams to enhance the overall customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Required)<br>· English Level: B2 – B2+<br>· Strong communication and problem‑solving skills<br>· Ability to work in a structured, target‑driven environment<br>· Flexibility to work rotational shifts<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical Gr@duates: 14,000 – 19,000 EGP<br> · Non‑Technical: 12,800 – 17,300 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Social & Medical Insurance<br>· Paid training program<br>· Rotational shifts – last shift ends at 8 PM (no overnight shifts)<br>· 2 rotational days off per week<br>· Career growth and promotion opportunities<br>· Professional and supportive work environment<br>· Prime location: Maadi, Cairo

About the Role<br><br>We are looking for a Customer Support Agent to join our Voice Account. In this role, you will provide high‑quality voice support to customers, troubleshooting technical and non‑technical inquiries and ensuring a seamless customer experience.<br><br>This is a premium account with a structured, supportive environment that values accuracy, efficiency, and customer satisfaction. You will work on a high‑profile account with a team that values professional growth and performance.<br><br>Important: This role operates on day‑based rotational shifts only. The latest shift ends at 8 PM – no overnight shifts are required.<br><br>---<br><br>Key Responsibilities<br><br>· Provide voice support to customers<br>· Troubleshoot and resolve technical and non‑technical inquiries<br>· Follow up on customer issues and ensure timely resolution<br>· Maintain accurate records of all customer interactions<br>· Collaborate with internal teams to enhance the overall customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Required)<br>· English Level: B2 – B2+<br>· Strong communication and problem‑solving skills<br>· Ability to work in a structured, target‑driven environment<br>· Flexibility to work rotational shifts<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical Graduates: 14,000 – 19,000 EGP<br> · Non‑Technical: 12,800 – 17,300 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Social & Medical Insurance<br>· Paid training program<br>· Rotational shifts – last shift ends at 8 PM (no overnight shifts)<br>· 2 rotational days off per week<br>· Career growth and promotion opportunities<br>· Professional and supportive work environment<br>· Prime location: Maadi, Cairo

company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)

<ul><li><p>Act as a front-line interface with customers of Vodafone UK Customers.</p></li><li><p>Role involves responding to customers over the phone and resolving their inquiries.</p></li><li><p>Maintaining the customer experience and providing the best image to the company</p></li><li><p><strong><em>Benefits</em></strong></p></li><li><p><strong><em>we work in a hybrid module (2 days a week from site)</em></strong></p></li><li><p><strong>Very Attractive Package</strong></p></li><li><p>Laptop/PC provided from the company + Internet allowance.</p></li><li><p>5 working days + 2 days off (Rotational)</p></li><li><p>Annual balance</p></li><li><p>Profit share</p></li><li><p>Social and Medical insurance</p></li><li><p>Annual Salary Increase after Conversion</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Fluent in English <strong>C1 </strong>is a Must</p></li><li><p><strong>Graduates only</strong></p></li><li><p>Egyptian Nationality is a must.</p></li><li><p>Soft and communication skills.</p></li><li><p>Males &amp; Females</p></li></ul><p></p>

company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)

Company Description NEXperience is a CX innovation company that partners with global brands to redefine how they engage with their customers. The company blends top-tier talent, advanced AI, and deep industry expertise to deliver scalable nearshore solutions in customer support, digital sales, and back-office operations. NEXperience serves clients across healthcare, technology, education, and e-commerce with services designed to improve quality and reduce costs. Its operations are HIPAA- and GDPR-compliant, supporting secure and reliable customer experiences. Based in Egypt and serving international markets, NEXperience runs 24/7 teams that help fast-growing startups and established enterprises scale efficiently. We are looking for a customer-focused Insurance Specialist / CX Agent to join our team. If you have strong English communication skills and experience in the insurance sector, we would love to hear from you.<br>Key Requirements English Proficiency: B2 to C1 level (Fluent English is a must). Education: Bachelor’s degree (Graduates only). Experience: Prior experience in the insurance industry is a strong plus. Work Conditions Location: On-site – El Rehab City. Working Hours: Fixed shift (4:00 PM – 1:00 AM). Days Off: Fixed weekends (Saturday & Sunday).

Job Summary:We are looking for a proactive and customer-focused Social Media Moderator to manage online interactions across our social media platforms. The ideal candidate will be responsible for responding to customer inquiries, monitoring comments and messages, maintaining the company's brand voice, and ensuring a positive customer experience. This role requires excellent written communication skills, the ability to handle customer concerns professionally, and close collaboration with internal teams to resolve issues efficiently while providing valuable insights through engagement reporting.<br>Job Title:Social Media Moderator<br>Key Responsibilities: Monitor and respond to comments and messages across platforms Ensure timely and professional customer engagement Escalate complaints to relevant departments Maintain brand tone in all communications Track recurring issues and customer feedback trends Prepare weekly engagement reports<br>Qualifications:Bachelor’s degree in Communications or related field2+ years in social media moderation or customer service Strong written communication skills Ability to handle complaints professionally<br>Job Location:Nasr City

About the Role<br><br>We are looking for a detail‑oriented Customer Support Agent to join our Chat Account. In this role, you will handle customer inquiries exclusively through live chat, providing high‑quality technical and non‑technical support in a structured, professional environment.<br><br>This is a pure written communication role – ideal for individuals who excel at typing, multitasking, and delivering clear, empathetic, and efficient solutions without using voice channels. You will work on a premium account with a supportive team that values accuracy, customer satisfaction, and professional growth.<br><br>Important: This role operates on day‑based rotational shifts only. The latest shift ends at 10 PM – no overnight shifts are required.<br><br>---<br><br>Key Responsibilities<br><br>· Respond to customer inquiries via live chat in a timely and professional manner<br>· Troubleshoot and resolve technical and non‑technical issues efficiently<br>· Follow up on pending customer issues to ensure timely resolution<br>· Maintain accurate and detailed records of all customer interactions<br>· Collaborate with internal teams to enhance the overall customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Technical gr@duates are preferred but not mandatory)<br>· English Level: B2 – B2+ (Must)<br>· Excellent written communication and typing skills<br>· Strong problem‑solving skills with high attention to detail<br>· Ability to multitask and work effectively in a structured, target‑driven environment<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical Graduates: Up to 14,500 EGP<br> · Non‑Technical: Up to 13,200 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Social & Medical Insurance<br>· Paid training program<br>· Rotational shifts – last shift ends at 10 PM (no overnight shifts)<br>· 2 rotational days off per week<br>· Career growth and promotion opportunities<br>· Professional and supportive work environment<br>· Prime location: Maadi, Cairo

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Contract Type: Consultancy Location: Nasr City, Cairo and Alexandria. Project Name: Women and Girls Safe Spaces (WGSS) About Etijah Youth and Development Consultancy Institute Etijah is a non-profit organization specialized in developing, improving and disseminating development methodologies in the field of youth and community development. Based in Cairo. Etijah primary concern is to create and tailor up-to-date and high-quality development methodologies, research tools, applicable practices of youth development and training delivery models, to be able to qualify youth by providing them with the skills, know-how, and aptitudes, as well as contribute in building the capacity of governmental and non-governmental youth-serving organizations. Our role is to provide youth with direct access to unconditional participation by providing them with practical tools and models for developing community-wide initiatives. Background Etijah, in partnership with UNHCR, is implementing a Gender-Based Violence (GBV) Prevention and Response Project through Women and Girls Safe Spaces (WGSS) in Cairo (Nasr City) and Alexandria. The project aims to strengthen GBV prevention efforts by providing awareness-raising activities that enhance participants knowledge of GBV, harmful practices, available services, and safe referral pathways. To support project implementation, Etijah seeks to engage qualified consultants to facilitate GBV awareness sessions for women and girls who are survivors of GBV or at risk of GBV. Objective of the Assignment The consultant will design and facilitate interactive GBV awareness sessions that increase participants understanding of: Gender-Based Violence (GBV) concepts and forms. Harmful practices affecting women and girls. Prevention and risk mitigation measures. Available GBV services and referral pathways. Safety planning and available support mechanisms. Women s rights and available protection services. The sessions should promote participation, respect confidentiality, and create a safe and supportive learning environment. Scope of Work The consultant will be responsible for: Preparing session plans and facilitation materials. Delivering interactive awareness sessions using participatory methodologies. Encouraging active participation while ensuring a survivor-centered approach. Coordinating with the Safe Space Coordinator regarding session scheduling. Reporting any protection concerns in accordance with established referral procedures. Submitting a brief session report after each activity. Target Group The sessions will target: Women and girls who are survivors of Gender-Based Violence (GBV) or at risk of GBV. Each session will accommodate approximately 15 participants . Duration of the Sessions Each awareness session will last 2 3 hours . The exact schedule and number of sessions will be agreed upon with Etijah. Location Sessions will be conducted at Etijah Women and Girls Safe Spaces located in: Nasr City, Cairo. Alexandria. Deliverables The consultant will be expected to submit: Session plan and facilitation materials (if newly developed). Signed attendance sheet for each session. Brief narrative report summarizing: Topics covered. Number of participants. Key observations. Challenges encountered. Recommendations (if applicable). Required Qualifications The consultant should possess: A university degree in Psychology, Social Work, Sociology, Gender Studies, Human Rights, or another relevant field. At least 3 years of experience in facilitating GBV, protection, or psychosocial awareness sessions. Strong knowledge of GBV core concepts, guiding principles, and survivor-centered approaches. Experience working with refugees, asylum seekers, or vulnerable communities is highly desirable. Excellent facilitation and communication skills. Reporting Line The consultant will report directly to the Women and Girls Safe Space Coordinator and work closely with the GBV team throughout the assignment. Payment Payment will be made upon satisfactory completion of the assigned sessions and submission of all required deliverables, in accordance with Etijah s financial procedures and the signed consultancy agreement. Transportation No transportation costs will be covered under this consultancy. The consultant is responsible for arranging transportation to and from the assigned location. Confidentiality and Code of Conduct The consultant shall: Maintain strict confidentiality regarding all participants and information obtained during the assignment. Adhere to Etijah s safeguarding, Protection from Sexual Exploitation and Abuse (PSEA), Child Safeguarding, and Code of Conduct policies. Apply a survivor-centered approach throughout all interactions with participants. How to apply Interested applicants should submit their application, including all the documents that needs to be submitted, through this link . before Wednesday, July 15th 2026. Please follow the below format for your application documents: 1_ First Name_Last Name_Position_Financial Offer 2_ First Name_Last Name_Position_Technical Offer</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A university degree in Psychology, Social Work, Sociology, Gender Studies, Human Rights, or another relevant field. At least 3 years of experience in facilitating GBV, protection, or psychosocial awareness sessions. Strong knowledge of GBV core concepts, guiding principles, and survivor-centered approaches. Experience working with refugees, asylum seekers, or vulnerable communities is highly desirable. Excellent facilitation and communication skills.</p><p></p></section>

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company with a strong presence in the Middle and Far East. With years of expertise, we deliver innovative, customized solutions designed to meet the unique needs of each client, allowing businesses to focus on their core operations while we enhance their customer experiences. Dedicated to exceeding client expectations, we prioritize quality, operational excellence, and the integration of industry-leading practices and technologies. Through a deep understanding of cultural nuances and global best practices, we provide first-class services to our partners, fostering long-term success. Our team is committed to transparency, flexibility, and delivering value to our clients and their customers.<br>Role Description This is a full-time on-site position for the English Customer Support UAE Project, based in Cairo, Egypt. The role involves managing customer inquiries, providing support, and addressing customer needs in a professional and timely manner. Additional tasks include ensuring customer satisfaction, delivering clear communication, and maintaining a high level of service excellence. Success in this role requires adapting to a fast-paced environment and delivering quality service to meet the expectations of both customers and stakeholders.<br>Qualifications English Level : B1/B1+New Salary: 13K Net Work Location : Abbassia Paid Training Period Graduates Social,Medical Insurance

مسؤوليات الوظيفة: إدارة ومتابعة حسابات الشركة على وسائل التواصل الاجتماعي، بما في ذلك LinkedIn وFacebook وInstagram. إنشاء محتوى موجه لقطاع الشركات (B2B) بما يتناسب مع هوية العلامة التجارية للشركة. تصميم منشورات السوشيال ميديا، خاصة التصميمات الثابتة، مع اعتبار القدرة على عمل تصميمات متحركة بسيطة ميزة إضافية. كتابة Captions احترافية باللغة الإنجليزية. التنسيق مع الإدارة وفريق المبيعات بشأن أفكار المحتوى والمبادرات التسويقية. ملحوظة : العمل عن بعد مع الحضور يوم واحد للشركة.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li></ul>

You think you are persuasive? Try and persuade us to #hire you! Sam Samouy is seeking a highly driven Sales Representative with a passion for satisfying customers' needs. This is an exciting and unique opportunity to be a part of a team that enacts change in people and their lives. This opportunity is all about helping our clients achieve their fitness goals!<br>What you'll do Present, promote, and sell services effectively to both existing and prospective customers. Respond quickly to inbound leads, maintaining a high response rate. Achieve agreed-upon sales targets and outcomes within the scheduled time frame. Establish, develop, and maintain positive business and customer relationships. Reach out to customer leads through cold calling. Expedite the resolution of customer problems and complaints to maximize satisfaction. Analyze the territory/market’s potential, track sales, and status reports. Complete and submit daily reports.<br>What we are looking for Bachelor’s degree in Business, Marketing, or any related field Strong Communication and Customer Service skills2-5 years of experience as a Sales Agent. Strong knowledge of the fitness industry. Ability to work independently and manage time effectively High level of attention to detail and problem-solving skills Experience in the health or technology industry is a plus<br>What we offer Attractive Salary: Competitive salary package designed to reward your skills and experience. USD based commission: Significant earning potential with commissions paid in EGP at the prevailing bank rate. Social Insurance: Comprehensive social insurance to ensure your well-being. Career Growth: Opportunities for professional development and career advancement within the company. Supportive Environment: Work in a dynamic and supportive team that values your contributions. Customized Plans for you: Have your fitness plans made by professional world-wide athletes. International Customer Base: Deal with customers from around the globe and MENA region. <br>Why #Sam Samouy? Be part of a team with a dynamic and ever-growing environment. If you are seeking a place to grow and evolve your skills and experience then join our Sam Samouy Team. Be part of A Champs Team, right now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>Job Purpose</p><br><p>To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.</p><br><p>Description</p><br><p>Customer Calls Handling</p><br><p>1. Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs &amp; concerns. </p><br><p>2. Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to followers.</p><br><p>3. Apply appropriate actions to effectively control a telephone calls interaction that improve the call average handling time/ interactions average response time.</p><br><p>4. Liaise with other departments to ensure proper closure of pending customers inquires/requests. </p><br><p>5. Ensure high service quality during inbound/outbound calls interactions, and handle customer’s complaints according to the Contact Center approved standards to maintain customer satisfaction.</p><br><p>6. Update customer records with details of the inquiry and the response ensure accuracy and availability of Customer records.</p><br><p>7. Post content on CIB official social media platforms (if needed) &amp; within the agreed quality levels to maintain customer satisfaction.</p><br><p>Policies, Processes and Procedures</p><br><p>8. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day-to-day Operations</p><br><p>9. Follow the day-to-day operations related to own jobs in the Contact Center department to ensure continuity of work.</p><br><p>Compliance</p><br><p>10. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications &amp; Experience</p><br><p>• Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.</p><br><p>• 0 – 1 years of experience</p><br><p>Skills</p><br><p>• Excellent command of English and Arabic languages</p><br><p>• Proficient user of MS Office</p><br><p>• Reliable, energetic and cooperative</p><br><p>• Excellent communication skills</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent 360 is hiring a Social Media Moderator to join our team.<br> This is a full-time opportunity for a customer-focused professional who is passionate about delivering exceptional online customer experiences.<br> The ideal candidate will manage customer interactions across social media platforms, provide timely support, and contribute to maintaining a positive brand image through professional and effective communication.<br> About the Role As a Social Media Moderator at Talent 360, you will be responsible for handling customer inquiries, comments, and messages across social media channels.<br> You will ensure customers receive accurate information, resolve concerns efficiently, and collaborate with internal teams to deliver an outstanding online shopping experience for a growing fashion retail brand.<br> Key Responsibilities Respond promptly and professionally to customer inquiries received through social media platforms and messaging channels.<br> Handle customer inquiries related to products, sizing, availability, orders, deliveries, exchanges, and returns.<br> Resolve customer complaints and escalate complex cases to the appropriate departments when needed.<br> Follow up with customers to ensure timely issue resolution and a positive customer experience.<br> Monitor comments, reviews, and direct messages while maintaining the brand's tone of voice.<br> Coordinate with the warehouse, operations, and e-commerce teams regarding order updates and customer requests.<br> Record customer interactions and maintain accurate documentation of inquiries and resolutions.<br> Identify recurring customer concerns and provide feedback to support service and operational improvements.<br> Support promotional campaigns, product launches, and seasonal sales by responding to customer inquiries.<br> Achieve customer service quality standards and response time targets.<br> Work Details Company: Talent 360 Employment Type: Full-time Work Model: Hybrid Location: Palm Hills, 6th of October Working Days: Sunday to Thursday, plus every other Saturday (Remote).<br> Working Hours: 9:00 AM – 5:00 PM or 10:00 AM – 6:00 PM Medical Insurance Hybrid Working Model Flexible Working Hours Bachelor's degree.<br> 0–2 years of experience in customer service, social media moderation, online customer support, or a similar role.<br> Previous experience in the fashion, retail, or e-commerce industry is preferred.<br> Very good command of English (especially written) is required.<br> Excellent written and verbal communication skills in Arabic.<br> Strong customer service, problem-solving, and conflict resolution skills.<br> Ability to manage multiple conversations simultaneously in a fast-paced environment.<br> Familiarity with social media platforms such as Instagram, Facebook, TikTok, and WhatsApp Business.<br> Good organizational skills and attention to detail.<br> Proficiency in Microsoft Office and Google Workspace is an advantage.<br> Positive attitude, strong teamwork skills, and customer-first mindset.<br></span> </div>

Company Description<br>TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.<br><br>Role Description<br>This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.<br><br>Qualifications<br>Fluency in English Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience Ability to ensure Customer Satisfaction through proactive communication and problem-solving Excellent communication and interpersonal skills Ability to work on-site in New Cairo and maintain a customer-focused approach Previous experience in a customer service or sales role is an advantage<br><br>Benefits & Salary:<br>Net Salary up to 23K KPIs in Euros, Upselling commissions Transportation provided + allowance (door-to-door for females) Medial insurance up to 400K per year Social insurance VPN lines for personal use Gym access Discounts in many stores Learning & Developments courses Diplomas with attractive discounts Free gaming arena<br><br>Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off<br><br><br>Apply Now wa.me/201029966460

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.<br>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.<br>We are currently seeking an experienced professional to join our team in the role of UKCS Agent<br>Principal responsibilities Impact on the Business Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. Delivers what is promised in line with customer expectations Offers value added products and services based on customer needs analysis and ensures customer understanding of those products Customers / Stakeholders Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications Generating customer loyalty through strong knowledge of key products and services Owns and resolves issues and understands how and when to escalate Leadership & Teamwork Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values Values diversity amongst team Operational Effectiveness & Control Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres Maintains HSBC internal control standards Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres<br>Requirements Must be university graduate in any discipline Must be proficient language(s) required by the process Open to working flexible shifting schedules Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development Takes pride in delivering what is promised in line with the customer and service expectations Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order Ability to work in a high-volume, fast paced environment is required Proficiency with personal computers and basic software packages and specialised applications Excellent communication skills and is polite and friendly at all times Displays patience and empathy<br> Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role. You’ll achieve more when you join HSBC. <br>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

About the Role<br><br>We are looking for a Customer Support Agent to join our Egypt Voice Account at Huawei. In this role, you will provide high‑quality voice support to customers in the Egyptian market, troubleshooting technical and non‑technical inquiries and ensuring a seamless customer experience.<br><br>This is a dynamic role in a professional, structured environment that values accuracy, efficiency, and customer satisfaction.<br><br>---<br><br>Key Responsibilities<br><br>· Provide voice support to customers in the Egyptian market<br>· Troubleshoot and resolve technical and non‑technical inquiries<br>· Follow up on customer issues and ensure timely resolution<br>· Maintain accurate records of all customer interactions<br>· Collaborate with internal teams to enhance customer experience<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree (Technical graduates are preferred)<br>· English Level: B1 (Required)<br>· Strong communication and problem‑solving skills<br>· Ability to work in a structured, target‑driven environment<br>· Flexibility to work rotational shifts<br><br>---<br><br>What We Offer<br><br>· Competitive base salary:<br> · Technical: Up to 10,000 EGP<br> · Non‑Technical: Up to 9,100 EGP<br>· Monthly performance incentives – up to 3,500 EGP<br>· Attendance bonus – 500 EGP per month<br>· Rotational shifts (last shift ends at 9 PM)<br>· 2 rotational days off per week<br>· Social & Medical Insurance<br>· Paid training program<br>· Career growth opportunities within a leading international group<br>· Prime location: Maadi, Cairo

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Integrant Inc is hiring a Lead Software Full Stack Engineer primary goal is to implement assigned tasks on time, with the highest quality, and using the best practices.<br> Angular Front-End Lead (Full stack) is an experienced and talented developer with a successful delivery track, proven technical expertise, with eager for technology.<br> Duties and Responsibilities: Deliver fast, clean, pixel-perfect, and scalable front-end code Work with back-end developers, testers, and creative team The Web Developer will be responsible for writing, deploying and maintaining our web application and interfacing with our API’s to support millions of concurrent users Build reusable code and libraries for future use; Ensure the technical feasibility of UI/UX designs; Optimize application for maximum speed and scalability Perform programming tasks according to the project plan and functional specifications.<br> Perform unit testing of the tasks submitted by him.<br> Responsible for handling the development of the project's most complex and risky tasks.<br> Conducting technical research to gain technical knowledge and resolve technical difficulties.<br> Participate in the analysis &amp; design of new functional requirements and systems.<br> Participate in the estimation of new features and components.<br> Participate in product or application definition activities including feature analysis &amp; system tradeoffs.<br> Serve as a mentor to less-experienced software engineers.<br> Perform other related duties as necessary Salary paid in USD Six-month career advancing opportunities Employee parking space Supportive and friendly work environment Premium medical insurance [employee +family] English language development courses Interest-free loans paid over 2.<br>5 years Technical development courses Planned overtime program (POP) Employment referral program Premium location in Maadi Social insurance Minimum 8+ years of experience Develop various applications using HTML5, CSS, JavaScript, jQuery, Angular.<br>js, and Agile software development methodologies Must have recent Angular and JavaScript experience Ability to use plugins without changing their library files; Writing unit-testable front-end code; Logic &amp; algorithm implementation skills in js &amp; ts file; Ability to hand-code a responsive website with maximum browser support; Good work ethics, Team player, positive and self-motivated.<br> Good Communication &amp; Interpersonal skills.<br> Good command of English language is a plus.<br> Previous experience working with U.<br>S clients is a plus.<br> Flexibility to travel when needed (mainly to U.<br>S).</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Envision Employment Solutions</strong> is currently looking for a <strong>Senior Gen AI/Agentic AI Full Stack Lead </strong>for one of our partners, a leader in the <strong>Consulting &amp; Technology Services</strong>!</p><br><p><strong>Objective:</strong></p><br><p>We are seeking an experienced <strong>Senior Gen AI/Agentic AI Full Stack Lead</strong> to design, develop, and deploy advanced AI solutions using Generative AI, Agentic AI frameworks, Machine Learning, and Full Stack Python development. In this role, you will lead the end-to-end delivery of AI applications, from understanding business requirements and designing scalable solutions to deploying production-ready models. You will work closely with cross-functional teams and leverage cloud platforms such as AWS, Azure, and GCP to deliver innovative, high-quality AI solutions for enterprise clients.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Collaborate with data engineers, data scientists, and business stakeholders to understand the data and the business problems.</li><li>Proven hands-on Gen AI / Agentic AI and data science with machine learning</li><li>Strong knowledge of Python</li><li>Experience of deploying the Gen AI applications with one of the Agent Frameworks like Langgraph, Autogen, Crew AI.</li><li>Experience in deploying the Gen AI stack/services provided by various platforms such as AWS, GCP, Azure</li><li>Experience in Generative AI and working with multiple Large Language Models and implementing Advanced RAG based solutions.</li><li>Experience in processing/ingesting unstructured data from PDFs, HTML, Image files, audio to text etc.</li><li>Experience with data gathering, data quality, system architecture, coding best practices</li><li>Hands-on experience with Vector Databases (such as FAISS, Pinecone, Weaviate, or Azure AI Search).</li><li>Experience with Lean / Agile development methodologies</li></ul> </div>

Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers. By combining top-tier talent, advanced AI solutions, and specialized industry knowledge, NEXperience delivers scalable nearshore services in customer support, digital sales, and back-office operations. The company supports sectors such as healthcare, technology, education, and e-commerce while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established enterprises, NEXperience operates 24/7 from Egypt to serve international markets. Team members join a dynamic environment focused on quality, flexibility, and continuous growth.<br>We are Hiring: English Customer Support Agents (B2/C1) Are you fluent in English and looking for a stable role with fixed working hours and fixed weekends? Join our team in El Rehab City! Key Responsibilities Handle incoming inquiries via calls/chats efficiently and professionally. Provide excellent support and resolve customer issues while maintaining quality standards. Document customer interactions accurately in the system. Requirements Language Proficiency: Strong B2 to C1 (Upper-Intermediate to Advanced English speaker). Location: Candidates must be able to commute comfortably to El Rehab City. Skills: Excellent communication, active listening, and problem-solving skills. Experience in customer service/contact centers is a plus. Work Conditions Workplace Location: El Rehab City (On-site). Shift Details: Fixed Shift (4:00 PM – 1:00 AM). Days Off: Fixed Days Off (Saturday & Sunday).