Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers. By combining top-tier talent, advanced AI solutions, and specialized industry knowledge, NEXperience delivers scalable nearshore services in customer support, digital sales, and back-office operations. The company supports sectors such as healthcare, technology, education, and e-commerce while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established enterprises, NEXperience operates 24/7 from Egypt to serve international markets. Team members join a dynamic environment focused on quality, flexibility, and continuous growth.
We are Hiring: English Customer Support Agents (B2/C1) Are you fluent in English and looking for a stable role with fixed working hours and fixed weekends? Join our team in El Rehab City! Key Responsibilities Handle incoming inquiries via calls/chats efficiently and professionally. Provide excellent support and resolve customer issues while maintaining quality standards. Document customer interactions accurately in the system. Requirements Language Proficiency: Strong B2 to C1 (Upper-Intermediate to Advanced English speaker). Location: Candidates must be able to commute comfortably to El Rehab City. Skills: Excellent communication, active listening, and problem-solving skills. Experience in customer service/contact centers is a plus. Work Conditions Workplace Location: El Rehab City (On-site). Shift Details: Fixed Shift (4:00 PM – 1:00 AM). Days Off: Fixed Days Off (Saturday & Sunday).