Dermatologist Jobs - Giza Egypt

<p>We are seeking an IPPS Customer Fulfilment Support Engineer to resolve complex and escalated technical issues related to Vodafone Germany fixed and TV products in a customer-focused, service-critical environment. The role focuses on troubleshooting, incident resolution, process improvement, and delivering high-quality support that improves customer experience and service standards. This role is part of Customer Fulfilment Support within VOIS Egypt and is based in VHUB2/Dallah. It involves working closely with internal competence teams, third parties, and support colleagues to ensure incidents are managed end to end and resolved within agreed service levels</p><p><b>What you ll do</b></p><ul><li>Act as a technical and process reference point for junior incident management colleagues.</li><li>Manage long-running, complex, and escalated customer incidents related to fixed and TV services.</li><li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany customers.</li><li>Resolve incidents in line with agreed service level agreements and key performance indicators.</li><li>Collaborate with internal competence teams and third-party providers when required to resolve tickets within agreed timelines.</li><li>Handle customer incidents end to end, from the first contact through to ticket resolution.</li><li>Contribute to a positive customer experience through high-quality resolution, Net Promoter Score outcomes, and written customer feedback.</li><li>Work on a 24/7 rotational shift basis, including weekends and public holidays.</li></ul><p>What's in it for you</p><ul><li>An opportunity to work on complex fixed and TV product support for Vodafone Germany customers.</li><li>Exposure to customer-critical technical environments where service quality, incident resolution, and customer satisfaction are central to success.</li><li>The chance to collaborate with internal competence teams, third-party providers, and support colleagues across incident resolution scenarios.</li><li>Experience in end-to-end incident handling, from initial customer contact through to ticket closure.</li><li>A role that supports continuous improvement of processes, standards, and customer experience.</li></ul><p>What skills you will learn</p><ul><li>Advanced troubleshooting of fixed, TV, WAN access, and IP networking services.</li><li>End-to-end customer incident management in a service-critical technical support environment.</li><li>Practical experience working with service level agreements, key performance indicators, and quality-focused support outcomes.</li><li>Collaboration with internal specialist teams and third-party providers to resolve complex technical issues.</li><li>Customer-focused communication, written feedback handling, and support quality improvement.</li><li>Skills in supporting and guiding newer colleagues through complex technical scenarios.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least two years of experience in troubleshooting and technical support for complex solutions. You bring experience in fixed and TV network fields, with knowledge of WAN access technologies and IP networking. You have advanced knowledge or experience of fixed and TV products, including areas such as routing, switching, and IP services. You are fluent in German, both written and spoken, at a minimum C1 level. You have strong written and spoken English skills. You are comfortable supporting a broad product portfolio, including complex technical scenarios. You have strong analytical, customer orientation, and communication skills. You are able to provide internal second-level support for new colleagues in complex scenarios. You hold a bachelor s degree, preferably in computer engineering, telecommunications engineering, or a related field. CCNA certification is preferred</p><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<p>About this Role</p><p>We are seeking an experienced product professional to lead the strategy, delivery, adoption and continuous improvement of MarTech and data products. Based in Cairo, the role connects the needs of Vodafone markets with scalable, secure and measurable solutions that improve data collection, analytics, customer experience and MarTech maturity.&nbsp;</p><p><br></p><p>You will define product vision, roadmaps, priorities and success measures while coordinating product, engineering, analytics, architecture, commercial and vendor teams. The role requires effective decision-making in a complex, matrix environment and a strong focus on product adoption, reusable standards and measurable business value</p><p>What you’ll do</p><p>Define and communicate the vision, strategy, roadmap, priorities, objectives and success measures for a portfolio of MarTech and data products.</p><p>Lead the complete product lifecycle, including discovery, requirements definition, delivery, release, adoption and continuous improvement.</p><p>Engage Vodafone markets to understand their priorities, product roadmaps, maturity and challenges, translating these insights into scalable capabilities and support plans.</p><p>Coordinate Product Owners, engineering, analytics, architecture, commercial teams and external vendors, managing dependencies, risks, governance and delivery decisions.</p><p>Own portfolio prioritisation and make product investment recommendations within the relevant governance framework.</p><p>Approve product requirements, success criteria, release scope and appropriate delivery trade-offs.</p><p>Lead market discovery, onboarding, adoption and feedback processes, ensuring that market insights inform future product roadmaps.</p><p>Ensure that security, privacy, Responsible AI, architecture and operational-readiness requirements are addressed with the appropriate specialist teams.</p><p>Monitor product performance, adoption, delivery health and realised value, initiating corrective action where required.</p><p>Promote reusable standards, clear documentation, market enablement and measurable outcomes across the MarTech product portfolio.</p><p>Who you are</p><p>You have experience leading digital, analytics, AI or MarTech products through discovery, delivery, launch and ongoing improvement.</p><p>You can develop product and portfolio strategies, manage roadmaps and prioritise backlogs using outcome-based planning.</p><p>You have experience working with Agile delivery methods. SAFe, Product Owner or relevant project management certification would be beneficial.</p><p>You understand web and mobile analytics, APIs, data flows, cloud platforms, customer data, digital journeys and MarTech tools.You can translate business needs into clear requirements, acceptance criteria and measurable outcomes.</p><p>You use data and evidence to support product decisions and evaluate performance.</p><p>You communicate clearly and can influence stakeholders across commercial, technology, architecture and market teams.</p><p>You apply structured problem-solving and sound judgement when working with ambiguity or competing priorities.</p><p>You collaborate effectively across teams and support the development of Product Owners and delivery partners through matrix leadership.</p><p>You understand the importance of data privacy, security, governance, Responsible AI and operational readiness in digital product delivery</p><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p><br></p><p>What's in it for you</p><p>The opportunity to shape a multi-product portfolio used across Vodafone markets.</p><p>Exposure to cross-functional and international collaboration across product, technology, analytics, architecture and commercial teams.</p><p>The ability to influence strategic product direction, operating practices and market adoption.</p><p>Experience working on scalable solutions that support data quality, operational efficiency, digital journeys and customer outcomes.</p><p>Opportunities to contribute to modern MarTech, analytics, AI-enabled products, cloud services and responsible technology governance.</p><p>What skills you will learn</p><p>Strategic management of MarTech and data product portfolios.</p><p>Product investment assessment and outcome-based prioritisation.</p><p>Cross-market discovery, onboarding, enablement and adoption planning.</p><p>Governance of privacy, security, Responsible AI and operational readiness.</p><p>Management of dependencies and delivery decisions across matrix teams.Measurement of product adoption, delivery health and realised business value.</p><p>Development of reusable product standards and scalable market-support models.</p><p><strong>Desired Candidate Profile</strong></p><h3><br></h3>

<p>&nbsp;</p><ul><li><p>Al Fawzy Dental is hiring Customer Service Specialist for night shift both genders for Agouza branch.</p></li><li><p>Working hours : 3 pm to 10 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li></ul><p><strong>Job Benefits:</strong></p><p>1-Bonus and incentives are applied quarterly on overall income.</p><p>2-Paid social insurance.</p><p>4-Paid overtime exceeding shift hours.</p><p>&nbsp;</p><p>Job role:</p><ul><li><p><strong>Patient Communication:</strong> Responding to patient inquiries via phone, email, WhatsApp, social media, and other communication channels in a professional and timely manner. Providing accurate information about dental services, available dentists, clinic schedules, and general procedures.</p></li><li><p><strong>Appointment Management:</strong> Scheduling, confirming, rescheduling, and cancelling dental appointments while maintaining an accurate and organized appointment calendar. Contacting patients to confirm upcoming appointments and following up on missed or cancelled appointments.</p></li><li><p><strong>Patient Registration &amp; Records:</strong> Registering new patients and maintaining accurate and up-to-date patient information in the CRM or clinic management system while ensuring confidentiality of patient data.</p></li><li><p><strong>Patient Follow-Up:</strong> Following up with patients regarding appointment reminders, scheduled visits, treatment plans, and post-treatment care instructions as directed by the dental team. Seeking patient feedback and addressing any concerns or issues in a timely manner.</p></li><li><p><strong>Patient Support:</strong> Assisting patients with general information regarding treatments, costs, payment options, and available offers in accordance with the dental center's policies. Referring medical or clinical questions to the appropriate dental professional.</p></li><li><p><strong>Complaint Handling &amp; Problem-Solving:</strong> Addressing patient concerns, complaints, or conflicts professionally and working toward appropriate and timely resolutions. Escalating complex cases when necessary and collaborating with the dental team to resolve any challenges that may arise.</p></li><li><p><strong>Team Collaboration:</strong> Collaborating with dentists, dental assistants, hygienists, reception staff, and the office manager to ensure a smooth workflow and positive patient experience. Communicating effectively with dental professionals regarding patient needs, appointments, and schedules.</p></li><li><p><strong>Multitasking &amp; Organization:</strong> Handling multiple responsibilities simultaneously, including answering calls, responding to messages, scheduling appointments, following up with patients, and completing administrative tasks while maintaining accuracy and efficiency.</p></li><li><p><strong>Patient Experience &amp; Satisfaction:</strong> Maintaining a high standard of customer service throughout the patient journey. Collecting patient feedback and identifying opportunities to improve patient satisfaction and the overall experience at the dental center.</p></li><li><p><strong>Performance &amp; Service Standards:</strong> Meeting established customer service KPIs, including response time, appointment confirmation, follow-up completion, and patient satisfaction targets.</p></li><li><p><strong>Confidentiality &amp; Compliance:</strong> Maintaining patient confidentiality and complying with the dental center's policies, procedures, privacy requirements, and professional standards.</p></li><li><p><strong>Professionalism:</strong> Upholding the professional reputation of the dental center by maintaining a courteous, respectful, and professional attitude when interacting with patients, colleagues, and dental professionals.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;Job requirements for this position:</p><ul><li><p><strong>Age</strong> : 25 - 35</p></li><li><p><strong>English fluency</strong> is a must plus other languages is a preferred requirement.</p></li></ul><ul><li><p><strong>Education and Training: </strong>Bachelor degree is typically required.</p></li><li><p><strong>Communication Skills: </strong>Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.</p></li><li><p><strong>Customer Service: </strong>Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.</p></li><li><p><strong>Previous experience</strong> in <strong>customer service, healthcare, dental clinics, medical centers, or hospitality</strong> is preferred.</p></li><li><p><strong>Organizational Skills: </strong>Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.</p></li><li><p><strong>Computer Proficiency: </strong>Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.</p></li><li><p><strong>Phone Etiquette: </strong>Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.</p></li><li><p><strong>Appointment Scheduling: </strong>Scheduling and confirming patient appointments. Managing the dental office's appointment calendar efficiently.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.</p></li><li><p><strong>Attention to Detail: </strong>Paying attention to detail in maintaining accurate patient records and processing administrative tasks.</p></li></ul><p></p><p></p>

<p>About Al Fawzy Dental<br><br>Al Fawzy Dental is a leading dental clinic in Cairo, focused on advanced dentistry, dental implants, veneers, full-mouth rehabilitation, digital dentistry, and an international patient experience.<br>Check out this ......... alfawzydental dot com ..............<br><br>We work with external agencies, freelancers, and specialized vendors across social media, digital marketing, website development, SEO, paid advertising, photography/video production, printing, and other marketing activities.<br><br>We are looking for an organized and proactive<strong> Marketing Coordinator</strong> to act as the internal coordination point between the clinic and these external partners.<br><br>About the Role<br><br>This is <strong>not primarily a content-creation, graphic-design, or media-buying position</strong>.<br><br>The main responsibility is to make sure that our digital and marketing activities are properly coordinated, followed up, documented, and delivered on time.<br><br>You will work closely with the management team and communicate with our social media agency, website developers, SEO/digital marketing providers, designers, printers, photographers, videographers, and other vendors.<br><br>You will essentially make sure that <strong>nothing gets lost, delayed, forgotten, or delivered incorrectly.</strong><br><br>## Key Responsibilities<br><br>### 1. Social Media Coordination<br><br>* Follow up with the social media management agency on the monthly content plan.<br>* Track planned posts, reels, campaigns, and deliverables.<br>* Ensure that content is submitted for review and approval on time.<br>* Collect feedback from management and communicate revisions to the agency.<br>* Follow up on publishing schedules and outstanding tasks.<br>* Maintain an organized record of approved and pending content.<br>* Ensure that the agency is following the clinic's brand guidelines and agreed direction.<br><br>### 2. Website Coordination<br><br>* Follow up with the website developer regarding requested updates and improvements.<br>* Maintain a list of website tasks and their status.<br>* Follow up on deadlines and pending website changes.<br>* Coordinate content, images, forms, landing pages, and other materials required by the website team.<br>* Test or coordinate testing of completed website updates and report issues to management.<br>* Ensure that requested changes are actually completed rather than simply discussed.<br><br>### 3. Digital Marketing Coordination<br><br>* Coordinate with SEO, Google Ads, social media, and other digital marketing providers.<br>* Follow up on requested technical changes, tracking requirements, landing pages, forms, pixels, tags, etc.<br>* Make sure different agencies and vendors have the information they need from the clinic.<br>* Maintain a clear record of ongoing digital projects and pending actions.<br>* Escalate delays, technical problems, or important issues to management.<br><br>### 4. Printing &amp; Physical Marketing Materials<br><br>* Coordinate with printing companies and suppliers.<br>* Follow up on brochures, business cards, signage, posters, flyers, folders, and other printed materials.<br>* Request quotations when required and coordinate approvals.<br>* Follow up on production and delivery.<br>* Check that the final materials match the approved design before production whenever possible.<br>* Maintain an organized record of current and outdated marketing materials.<br><br>### 5. General Coordination &amp; Follow-Up<br><br>* Maintain a master list of marketing and digital tasks.<br>* Follow up with different suppliers and agencies on a regular basis.<br>* Keep management updated on progress, delays, and pending decisions.<br>* Arrange meetings or calls when necessary.<br>* Take meeting notes and convert discussions into clear action items.<br>* Make sure every action item has an owner and deadline.<br>* Follow up until tasks are completed.<br>* Identify gaps or missed deadlines proactively rather than waiting for management to notice them.<br><br><br></p><p><strong>Requirements</strong></p><p><br><strong><em>We are looking for someone who is:<br></em></strong><br>* <strong>Extremely organized and detail-oriented</strong><br>* Strong at follow-up and coordination<br>* Comfortable communicating with multiple agencies and vendors<br>* Proactive and responsible<br>* Good at managing deadlines and task lists<br>* Able to communicate professionally in English<br>* Comfortable using WhatsApp, email, Google Drive, Google Sheets, and project-management/task-management tools<br>* Able to understand basic concepts related to social media, websites, digital marketing, printing, and branding<br>* Able to work independently without needing constant supervision<br>* Good at identifying when something is delayed, missing, or not completed properly<br><br><strong><em> Important Personality Traits</em></strong><br><br>The ideal candidate is someone who naturally asks:<br>What is still pending?<br>Who is responsible for it?<br>When will it be completed?</p><p>Has it actually been done?<br><br>We need someone who is strong in <strong>follow-up, organization, accountability, and communication</strong>.<br><br>## What This Role Is NOT<br><br>This is not primarily a:<br><br>* Social Media Manager<br>* Graphic Designer<br>* Media Buyer<br>* SEO Specialist<br>* Web Developer<br>* Content Creator<br><br>You do not need to personally perform all of these functions.<br><br>Your role is to <strong>coordinate the people who do them and make sure the work is moving forward correctly and on time.</strong></p><p></p>

<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Global Portfolio Marketing Specialist for SaaS to drive product success through strategic positioning, messaging, market adoption, and content localisation across multiple international markets. Based in Cairo, Egypt, this role sits within the CVM &amp; Marketing function and partners closely with Global, Regional, and Local Market stakeholders to ensure product messaging is relevant, consistent, and differentiated. The successful candidate will play a key role in supporting market expansion and rationalisation initiatives, driving adoption of portfolio marketing assets, and enabling sales and marketing teams to engage customers effectively.</p><h4>What you ll do</h4><ul><li>Lead Market Expansion roadmap initiatives across Cluster Markets.</li><li>Lead Rationalisation roadmap activities across all Markets.</li><li>Partner with Local Markets to localise buyer-facing content and messaging to reflect regional requirements and customer needs.</li><li>Drive adoption and utilisation of marketing content, toolkits, and collateral across Local Markets.</li><li>Collaborate with Portfolio Product Management, Go-to-Market, Sales, Strategic Partnerships, Analyst Relations, Group teams, and Operating Companies.</li><li>Attend go-to-market meetings, providing updates, insights, and recommendations.</li><li>Support the development of interactive product demonstration content using Navattic under guidance.</li><li>Maintain accurate project updates and progress tracking within Asana, ensuring regular status reporting.</li><li>Contribute to the creation of benefit-led messaging aligned to product value propositions and customer outcomes.</li><li>Build strong stakeholder networks and influence cross-functional collaboration across international teams.</li></ul><h4>What skills you will learn</h4><ul><li>Advanced portfolio and product marketing practices within a global B2B environment.</li><li>International content localisation and market adaptation techniques.</li><li>Strategic stakeholder engagement and influencing skills across complex organisations.</li><li>SaaS product positioning, messaging, and value proposition development.</li><li>Go-to-market planning and execution practices.</li><li>Marketing performance measurement, adoption tracking, and content utilisation analysis.</li><li>Cross-market collaboration and change management techniques.</li><li>Practical experience with marketing project management platforms and interactive demonstration tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Who you are</h4><ul><li>5+ years of experience in leading marketing initiatives within complex, highly matrixed international organisations.</li><li>Strong knowledge of Product Marketing within the Business-to-Business (B2B) environment.</li><li>Experienced in working with diverse Local Markets and adapting content for different audiences and regions.</li><li>Strong stakeholder management capabilities with the ability to influence and collaborate across multiple organisational levels.</li><li>Commercially aware with strong product and technical understanding relevant to SaaS solutions.</li><li>Skilled in creating and adapting benefit-led messaging aligned with customer value propositions.</li><li>Able to manage multiple projects simultaneously while maintaining high-quality delivery standards.</li><li>Responsive to feedback and committed to continuous improvement.</li><li>Curious, proactive, and motivated to learn about markets, technologies, products, and customer needs.</li><li>Fluent in written and spoken English.</li><li>German language proficiency is advantageous.</li><li>Marketing degree or professional marketing qualification is desirable.</li></ul><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<div> <div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <p>The <strong>QA &amp; Testing Auto. Tech Specialist</strong> (Enterprise Solutions Tribe) is responsible for supporting the testing team to ensure the quality and reliability of software products. This entry-level role focuses on executing manual test cases, learning the fundamentals of automation, and assisting in the identification and reporting of bugs. The engineer will work under the supervision of senior testers and collaborate with development teams to gain hands-on experience in the software testing lifecycle.</p> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <p> <strong>Key Responsibilities:</strong> </p> <ol> <li> <strong>Test Execution &amp; Documentation</strong> </li> </ol> <ul> <li>Execute manual test cases and report defects clearly.</li> <li>Assist in documenting test scenarios, steps, and expected results.</li> <li>Help maintain test artifacts under guidance.</li> </ul> <li> <strong>Automation Support</strong> </li> <ul> <li>Participate in learning automation scripting and framework usage.</li> <li>Assist in running automated tests and interpreting basic results.</li> <li>Support senior testers in test script development and maintenance.</li> </ul> <li> <strong>Collaboration &amp; Communication</strong> </li> <ul> <li>Work closely with Business team members and developers to understand requirements and testing scope.</li> <li>Attend daily standups, sprint planning, and review meetings.</li> <li>Provide updates on test execution progress and issues.</li> </ul> <li> <strong>Learning &amp; Development</strong> </li> <ul> <li>Take part in internal training and mentorship programs.</li> <li>Stay updated with foundational QC and automation concepts.</li> <li>Gradually take on more complex testing tasks as skills develop.</li> <li>Capture lessons learnt and best practice to improve test methodologies.</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <p> <strong>Education &amp; Experience:</strong> </p> <ul> <li>Bachelor s degree in computer science, Information Technology, or a related field.</li> <li>1 2 years of experience in software testing.</li> <li>Internship or academic experience in testing is a plus.</li> <li>Basic understanding of software development and QA processes.</li> <li>Certified ISTQB Foundation level is mandatory.</li> </ul> <p> <strong>Technical Skills:</strong> </p> <ul> <li>Knowledge of test case design, execution, and bug reporting.</li> <li>Familiarity with at least one test management or defect-tracking tool (e.g., JIRA).</li> <li>Exposure to test automation tools (e.g., Selenium, Appium).</li> <li>Basic understanding of scripting or programming (e.g., Java, Python).</li> <li>Awareness of Agile methodologies.</li> <li>Certified ISTQB Agile tester is a plus.</li> </ul> <p> <strong>Soft Skills:</strong> </p> <ul> <li>Good communication and collaboration skills.</li> <li>Willingness to learn and take direction from senior team members.</li> <li>Detail-oriented mindset with an eagerness to improve.</li> <li>Team player with a proactive attitude.</li> </ul> </div> </div> <div> <div> <b>Who we are</b> </div> <div> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p> </div> </div> </div>

المهارات والمسؤوليات الرئيسية (Key Responsibilities): تشغيل المعدات والأجهزة: تشغيل أجهزة ومعدات تحضير الخلطات والمعالجة، والتي تشمل: معدات تفريغ البراميل (Drum emptying) أجهزة فتح العلب/الكانز (Can opening) خراطيم وأحواض إدابة السكر والبكتين (Sugar and pectin dissolving) أنظمة ومعدات الخلط والتجهيز (Mixmol and Masmol systems) محطة معالجة المياه ومياه الصرف (Effluent / Water Treatment Plant) أنظمة الغسيل والتعقيم الآلي (CIP systems) تنفيذ أعمال بداية ونهاية خط التحضير وفقاً لإجراءات التشغيل القياسية (SOPs). دعم أعمال الصيانة الأساسية: مرافقة ومساعدة فنيي الصيانة في إجراء أعمال الصيانة الميكانيكية والتشغيلية البسيطة. المساعدة في اكتشاف وأسباب الأعطال التشغيلية لتقديم حلول سريعة تمنع توقف عملية التحضير. السلامة والجودة (Safety, GMP & HACCP): التطبيق الصارم لمعايير ممارسات التصنيع الجيد ونظام الجودة والسلامة (GMP, GHK, HACCP). الحفاظ على بيئة عمل آمنة والإبلاغ فوراً عن الأوضاع غير الآمنة لتحقيق الهدف (صفر حوادث - Zero LTA). تسجيل وتدوين السجلات التشغيلية الخاصة بسلامة الغذاء ونظام الجودة (IQMS). إدارة ومراقبة المواد الخام (Raw Material Control): مراقبة وتسجيل معدلات الفاقد والهالك في المواد الخام (RM usage variances). عمل أذونات استلام المواد الخام اليومية ومتابعة المرتجعات والمتبقي منها. إجراء الجرد الفعلي اليومي للمواد الخام المستعملة والتأكد من إدخال البيانات بدقة. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking a German Recruitment Screening Specialist to support recruitment activities for German-speaking candidates. This role is responsible for conducting initial candidate screening interviews, assessing suitability against role requirements, and ensuring an excellent candidate experience throughout the early stages of the hiring process. The successful candidate will collaborate closely with Talent Acquisition teams to support hiring goals efficiently while maintaining high-quality recruitment standards and compliance requirements.<br><br><strong>What You Will Do<br><br></strong><ul><li>Proactively source and attract German-speaking candidates through job boards, social media platforms, employee referrals, talent databases, networking activities, and other sourcing channels </li><li>Conduct initial HR screening interviews using telephone and virtual communication platforms. Assess candidates against predefined job requirements, language proficiency, experience, skills, and organisational alignment criteria </li><li>Evaluate candidate motivation, availability, salary expectations, and relocation requirements where applicable </li><li>Prepare accurate candidate summaries and screening recommendations for recruiters and hiring teams </li><li>Maintain regular communication with candidates throughout the recruitment process </li><li>Schedule interviews and coordinate recruitment activities as required </li><li>Update and maintain candidate information within Applicant Tracking Systems </li><li>Ensure recruitment activities comply with company policies and data privacy requirements </li><li>Support the Talent Acquisition team in achieving hiring targets and service level agreements (SLAs) </li><li>Contribute to initiatives that enhance candidate engagement and overall recruitment experience <br><br><br></li></ul><strong>Who You Are<br><br></strong><ul><li>Bachelor’s degree in Human Resources, Business Administration, Psychology, Languages, or a related discipline </li><li>Previous experience in recruitment, talent acquisition, sourcing, customer service, or HR operations is preferred </li><li>Experience working within high-volume recruitment environments is advantageous </li><li>Fluent German is mandatory </li><li>Good to excellent English language skills (written and spoken) are mandatory </li><li>Strong interviewing and candidate assessment capabilities </li><li>Excellent communication and stakeholder engagement skills </li><li>High attention to detail and commitment to data accuracy </li><li>Proficiency in Microsoft Office applications; familiarity with ATS platforms is advantageous <br><br><br></li></ul><strong>Not a Perfect Fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What’s In It For You<br><br></strong><ul><li>Exposure to end-to-end recruitment processes and candidate engagement practices </li><li>Experience collaborating with Talent Acquisition professionals in a fast-paced hiring environment </li><li>Opportunity to build expertise in candidate assessment, screening, and stakeholder communication </li><li>Full-time employment within a global organisation supporting talent acquisition operations<br><br><br></li></ul><strong>What Skills You Will Learn<br><br></strong><ul><li>Advanced candidate screening and interviewing techniques </li><li>Talent sourcing strategies across multiple recruitment channels </li><li>Recruitment analytics and KPI-driven hiring practices </li><li>Applicant Tracking System management and recruitment administration </li><li>Stakeholder management and candidate experience enhancement methodologies </li><li>Data privacy and compliance practices within recruitment operations <br><br><br></li></ul><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert<br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><strong>Follow us on social media and #StayConnected<br><br></strong>LinkedIn: https://www.linkedin.com/company/vois/<br><br>Facebook: https://www.facebook.com/voisglobal<br><br>Instagram: https://www.instagram.com/voisglobal/

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking an experienced Infrastructure System Engineer to manage and optimise Active Directory and Entra ID services within a large-scale enterprise environment. This role focuses on ensuring service reliability, resolving complex technical issues through root cause analysis, supporting project delivery, and driving continuous service improvements while collaborating with cross-functional teams and stakeholders.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Manage and oversee Office IT infrastructure services, particularly Active Directory and Entra ID environments </li><li>Coordinate, assess, and implement change requests to ensure service stability and continuous improvement </li><li>Investigate incidents, perform root cause analysis (RCA), and provide long-term solutions </li><li>Act as a technical escalation point for service desks and specialist teams </li><li>Monitor service performance, availability, and quality against agreed standards </li><li>Contribute to project planning and execution, providing operational and technical assessments </li><li>Develop scripts and automation solutions to enhance efficiency and reduce manual work </li><li>Maintain and update technical documentation, operational guides, and user instructions </li><li>Support capacity planning and reporting to ensure future scalability </li><li>Drive Continuous Service Improvement (CSI) initiatives and support service review meetings <br><br><br></li></ul><strong>Who You Are<br><br></strong><ul><li>Degree in Engineering, Computer Science, or a related field </li><li>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols </li><li>Strong knowledge of Azure administration and Active Directory environments </li><li>Experience in Windows Server environments and system integration </li><li>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI </li><li>Familiarity with user lifecycle management and provisioning processes </li><li>Understanding of ITIL practices and Agile methodologies </li><li>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting </li><li>Effective communication and collaboration skills with the ability to engage stakeholders </li><li>Ability to work in complex, high-availability environments with a focus on service quality <br><br><br></li></ul><strong>Not a perfect fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What's In It For You<br><br></strong><ul><li>Opportunity to work within a global technology environment supporting critical infrastructure services </li><li>Exposure to large-scale enterprise systems and modern identity technologies </li><li>A collaborative and supportive team culture focused on continuous improvement </li><li>Involvement in strategic projects and transformation initiatives </li><li>Professional growth through hands-on experience with cutting-edge tools and platforms <br><br><br></li></ul><strong>What Skills You Will Learn<br><br></strong><ul><li>Advanced identity and access management using Entra ID and modern authentication technologies </li><li>Automation and scripting techniques to optimise infrastructure operations </li><li>Service management practices aligned with ITIL frameworks </li><li>Stakeholder engagement and cross-functional collaboration in a global environment </li><li>Performance monitoring, reporting, and continuous service improvement methodologies <br><br><br></li></ul><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert <br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br><br>#JDEnhancedByTARA<br><br><strong>Follow us on social media<br><br></strong><ul><li>LinkedIn: https://www.linkedin.com/company/vois/</li><li>Facebook: https://www.facebook.com/voisglobal</li><li>Instagram: https://www.instagram.com/voisglobal/</li><li>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</li></ul>

About the Role<p>Healtha is hiring a results-driven Performance Marketing Specialist to manage and grow paid advertising campaigns across Meta (Facebook &amp; Instagram), TikTok, and Snapchat for our health, wellness, beauty, and personal care brands, with a primary focus on the Saudi Arabian market.</p><p>We are looking for a hands-on performance marketer who understands that successful advertising is not just about clicks, impressions, or attractive dashboards. It is about generating profitable e-commerce sales, acquiring customers efficiently, and continuously improving campaign performance.</p><p>You will take ownership of paid advertising campaigns from planning and execution to creative testing, optimization, performance analysis, and reporting.</p><p>This is an execution-focused role for someone who enjoys analyzing data, testing creative strategies, solving performance problems, and turning advertising budgets into measurable business results.</p>Key ResponsibilitiesPaid Advertising &amp; Campaign Management<ul><li>Plan, launch, manage, and optimize purchase-focused campaigns across Meta Ads, TikTok Ads, and Snapchat Ads.</li><li>Manage campaign budgets, audience targeting, placements, bidding strategies, and performance optimization across platforms.</li><li>Develop platform-specific acquisition and retargeting strategies.</li><li>Identify opportunities to scale successful campaigns while maintaining sustainable customer acquisition costs.</li><li>Diagnose underperforming campaigns and make data-driven decisions about what to test, improve, pause, or scale.</li><li>Allocate advertising budgets across platforms based on performance and business objectives.</li></ul>Creative Testing &amp; Conversion Optimization<ul><li>Develop and test advertising concepts, creative angles, hooks, Arabic ad copy, and promotional offers.</li><li>Collaborate with designers and content creators to develop high-performing static, video, and UGC-style advertisements.</li><li>Adapt creative strategies to the formats, audiences, and user behaviors of Meta, TikTok, and Snapchat.</li><li>Conduct structured A/B tests and translate results into actionable improvements.</li><li>Analyze product pages, landing pages, and customer journeys to identify conversion barriers.</li><li>Recommend improvements to increase conversion rates and advertising efficiency.</li></ul>Performance Tracking &amp; Analysis<ul><li>Monitor and analyze CPA, CAC, ROAS, conversion rates, average order value, and advertising spend.</li><li>Work with Shopify and platform tracking tools, including Meta Pixel, TikTok Pixel, Snap Pixel, and server-side conversion tracking.</li><li>Investigate attribution discrepancies and evaluate advertising results against actual Shopify orders and revenue.</li><li>Prepare clear performance reports highlighting results, insights, problems, and recommended actions.</li><li>Evaluate marketing performance against product margins and customer acquisition economics.</li><li>Maintain accurate reporting and disciplined budget management.</li></ul>Required Qualifications<ul><li>Minimum 2 years of hands-on experience managing paid social advertising campaigns for e-commerce businesses.</li><li>Proven practical experience with Meta Ads Manager and experience managing campaigns on TikTok Ads Manager and Snapchat Ads Manager.</li><li>Demonstrated ability to generate online purchases through paid advertising.</li><li>Strong understanding of campaign optimization, creative testing, audience targeting, and conversion tracking.</li><li>Solid knowledge of CPA, CAC, ROAS, and e-commerce performance metrics.</li><li>Practical experience with Shopify or comparable e-commerce platforms.</li><li>Strong analytical skills and ability to independently troubleshoot campaign performance issues.</li><li>Strong Arabic advertising copywriting skills and good working proficiency in English.</li><li>Ability to manage multiple campaigns, prioritize tasks, and take ownership of results.</li></ul>Preferred Qualifications<ul><li>Experience managing paid advertising campaigns targeting Saudi Arabia and other GCC markets.</li><li>Experience in health, wellness, beauty, supplements, or personal care e-commerce.</li><li>Familiarity with Meta Conversions API, TikTok Events API, Snap Conversions API, GA4, and Google Tag Manager.</li><li>Experience producing or directing short-form video advertising and UGC-style creative.</li><li>Understanding of e-commerce unit economics, contribution margins, and customer lifetime value.</li><li>Experience managing advertising budgets across multiple paid social platforms.</li></ul>What Success Looks Like<ul><li>Generating measurable online sales rather than simply traffic or engagement.</li><li>Acquiring customers at sustainable costs while improving advertising efficiency.</li><li>Identifying the most effective combinations of platforms, audiences, creative assets, and offers.</li><li>Building a consistent pipeline of creative tests and campaign improvements.</li><li>Scaling profitable campaigns without losing control of acquisition costs.</li><li>Making advertising decisions based on commercial outcomes and reliable data.</li><li>Clearly communicating what worked, what failed, and what should happen next.</li></ul>How to Apply<p>Apply through LinkedIn with your CV and 1-2 examples of e-commerce advertising campaigns you personally managed.</p><p>For each example, briefly include:</p><ul><li>Target market and product category.</li><li>Advertising platforms used (Meta, TikTok, or Snapchat).</li><li>Approximate advertising budget.</li><li>Campaign objective and your personal responsibilities.</li><li>Results achieved, including purchases, CPA, and ROAS where available.</li><li>One optimization decision you made and its measurable impact.</li></ul><p>Anonymized campaign examples are welcome. We are particularly interested in your hands-on experience, analytical skills, and ability to make sound advertising decisions.</p><p>Shortlisted candidates will discuss their previous campaigns and complete a short practical assessment using sample advertising performance data.</p><p><br></p><p><br></p>About the Company&nbsp;<p>eMedex is a leading health and wellness e-commerce company focused on making quality health, beauty, personal care, and wellness products more accessible to consumers.</p><p>Through our online platforms and growing portfolio of consumer health brands, we connect customers with products that support their everyday health and wellness needs.</p><p>Our business combines multi-brand e-commerce retail with the development and marketing of our own consumer health products, serving customers across international markets, including Saudi Arabia.</p><p>At eMedex, we believe effective marketing combines creativity, data, commercial discipline, and a clear understanding of customer needs.</p><p>We are building a performance-driven team where people take ownership, test ideas, learn quickly, and contribute directly to business growth.</p>

<p>Join Us </p><p> At Vodafone, we're not just shaping the future of connectivity for our customers we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>Job Summary </p><p> The QA &amp; Test Automation Sr. Specialist (COPs Tribe) is responsible for designing, executing, and maintaining comprehensive testing strategies to ensure software quality across manual and automated processes. This role involves mentoring junior testers, collaborating closely with development teams, and playing a key part in enhancing automation frameworks. The engineer will contribute to test planning, lead test execution, and advocate for continuous improvement in quality practices.</p><p>Job Description </p><p> Key Responsibilities:</p><ul><li>Test Strategy &amp; Planning<ul><li>Participate in defining test strategies for projects.</li><li>Develop test plans, test cases, and automation scripts.</li><li>Contribute to best practices and standards for test execution and documentation.</li></ul></li><li>Test Execution &amp; Automation<ul><li>Execute manual and automated test cases across platforms.</li><li>Design and maintain automation scripts for functional, regression, and smoke testing.</li><li>Integrate test suites within CI/CD pipelines and monitor execution.</li></ul></li><li>Mentorship &amp; Review<ul><li>Mentor and support junior testers with technical guidance and code reviews.</li><li>Share knowledge of tools and practices through documentation or training sessions.</li></ul></li><li>Collaboration &amp; Requirements Analysis<ul><li>Work with developers, business analysts, and product owners to understand functional and technical requirements.</li><li>Participate in sprint planning and estimation meetings.</li><li>Provide clear and timely feedback on quality risks, defects, and improvements.</li></ul></li><li>Defect Management &amp; Reporting<ul><li>Log, track, and manage defects using standard tools (e.g., JIRA, Azure DevOps).</li><li>Analyze test results and prepare reports on test coverage and effectiveness.</li><li>Provide input on improving software quality and testability.</li></ul></li><li>Continuous Improvement<ul><li>Explore new tools and approaches to improve testing efficiency and coverage.</li><li>Contribute to team retrospectives and process enhancements.</li></ul></li></ul><p>Not a perfect fit? </p><p> Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Qualifications </p><p> Education &amp; Experience:</p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>4+ years of experience in software testing, including hands-on test automation.</li><li>Experience mentoring junior team members.</li><li>Strong understanding of QA methodologies, tools, and processes.</li></ul><p>Technical Skills:</p><ul><li>Proficiency in test case design, test execution, and automation scripting.</li><li>Hands-on experience with automation tools (e.g., Selenium, Appium, TestNG, Cucumber).</li><li>Knowledge of API testing tools (e.g., Postman, Rest Assured).</li><li>Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Azure DevOps).</li><li>Experience with at least one programming/scripting language (e.g., Java, Python).</li><li>Performance testing experience (e.g., JMeter) is a plus.</li><li>Certified ISTQB Foundation level is mandatory</li><li>Certified ISTQB Agile tester is a Mandatory.</li></ul><p>Soft Skills:</p><ul><li>Strong analytical and problem-solving skills.</li><li>Clear and effective communication with technical and non-technical stakeholders.</li><li>Initiative in identifying testing improvements and automation opportunities.</li><li>Ability to work independently and collaboratively in Agile environments.</li></ul><p>Who we are </p><p> We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>4+ years of experience in software testing, including hands-on test automation.</li><li>Experience mentoring junior team members.</li><li>Strong understanding of QA methodologies, tools, and processes.</li><li>Proficiency in test case design, test execution, and automation scripting.</li><li>Hands-on experience with automation tools (e.g., Selenium, Appium, TestNG, Cucumber).</li><li>Knowledge of API testing tools (e.g., Postman, Rest Assured).</li><li>Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Azure DevOps).</li><li>Experience with at least one programming/scripting language (e.g., Java, Python).</li><li>Performance testing experience (e.g., JMeter) is a plus.</li><li>Certified ISTQB Foundation level is mandatory</li><li>Certified ISTQB Agile tester is a Mandatory.</li><li>Strong analytical and problem-solving skills.</li><li>Clear and effective communication with technical and non-technical stakeholders.</li><li>Initiative in identifying testing improvements and automation opportunities.</li><li>Ability to work independently and collaboratively in Agile environments.</li></ul>

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking a Global Portfolio Marketing Specialist for SaaS to drive product success through strategic positioning, messaging, market adoption, and content localisation across multiple international markets. Based in Cairo, Egypt, this role sits within the CVM &amp; Marketing function and partners closely with Global, Regional, and Local Market stakeholders to ensure product messaging is relevant, consistent, and differentiated. The successful candidate will play a key role in supporting market expansion and rationalisation initiatives, driving adoption of portfolio marketing assets, and enabling sales and marketing teams to engage customers effectively.<br><br><strong>What You’ll Do<br><br></strong>Lead Market Expansion roadmap initiatives across Cluster Markets.Lead Rationalisation roadmap activities across all Markets.Partner with Local Markets to localise buyer-facing content and messaging to reflect regional requirements and customer needs.Drive adoption and utilisation of marketing content, toolkits, and collateral across Local Markets.Collaborate with Portfolio Product Management, Go-to-Market, Sales, Strategic Partnerships, Analyst Relations, Group teams, and Operating Companies.Attend go-to-market meetings, providing updates, insights, and recommendations.Support the development of interactive product demonstration content using Navattic under guidance.Maintain accurate project updates and progress tracking within Asana, ensuring regular status reporting.Contribute to the creation of benefit-led messaging aligned to product value propositions and customer outcomes.Build strong stakeholder networks and influence cross-functional collaboration across international teams.<br><br><strong>Who You Are<br><br></strong>5+ years of experience in leading marketing initiatives within complex, highly matrixed international organisations.Strong knowledge of Product Marketing within the Business-to-Business (B2B) environment.Experienced in working with diverse Local Markets and adapting content for different audiences and regions.Strong stakeholder management capabilities with the ability to influence and collaborate across multiple organisational levels.Commercially aware with strong product and technical understanding relevant to SaaS solutions.Skilled in creating and adapting benefit-led messaging aligned with customer value propositions.Able to manage multiple projects simultaneously while maintaining high-quality delivery standards.Responsive to feedback and committed to continuous improvement.Curious, proactive, and motivated to learn about markets, technologies, products, and customer needs.Fluent in written and spoken English.German language proficiency is advantageous.Marketing degree or professional marketing qualification is desirable.<br><br><strong>Not a perfect fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What's In It For You<br><br></strong>Opportunity to influence global SaaS portfolio marketing initiatives across multiple international markets.Exposure to cross-functional collaboration with Product Management, Sales, Go-to-Market, Strategic Partnerships, and Regional stakeholders.Experience contributing to strategic market expansion and portfolio optimisation programmes.Opportunity to shape product messaging and customer engagement strategies at a global scale.Access to a diverse international network of colleagues, customers, and stakeholders.Involvement in programmes focused on improving market adoption, content effectiveness, and customer engagement.<br><br><strong>What Skills You Will Learn<br><br></strong>Advanced portfolio and product marketing practices within a global B2B environment.International content localisation and market adaptation techniques.Strategic stakeholder engagement and influencing skills across complex organisations.SaaS product positioning, messaging, and value proposition development.Go-to-market planning and execution practices.Marketing performance measurement, adoption tracking, and content utilisation analysis.Cross-market collaboration and change management techniques.Practical experience with marketing project management platforms and interactive demonstration tools.<br><br><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert <br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br><br>#JDEnhancedByTARA<br><br><strong>Follow us on social media<br><br></strong>LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2

<p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions. This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><p><strong>What you ll do</strong></p><ul><li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li><li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li><li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li><li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li><li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li><li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.</li><li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li><li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li><li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.</li><li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.</li><li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.</li><li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li><li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li></ul><p><strong>Who you are</strong></p><ul><li>You have experience working in a customer-facing support function, preferably within IT.</li><li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.</li><li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li><li>You are confident using Microsoft Office applications and service support systems.</li><li>You communicate clearly in business-level German and English, both written and spoken.</li><li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li><li>You can work effectively in an international and virtual team environment.</li><li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li><li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li><li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li><li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li></ul><p><strong>Not a perfect fit?</strong></p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p><strong>What's in it for you</strong></p><ul><li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li><li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li><li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li><li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.</li><li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li><li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.</li><li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li><li>Authorisation management and validation procedures for approved contacts and support communications.</li><li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li><li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have experience working in a customer-facing support function, preferably within IT. You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions. You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders. You are confident using Microsoft Office applications and service support systems. You communicate clearly in business-level German and English, both written and spoken. You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach. You can work effectively in an international and virtual team environment. You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve. Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage. Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial. Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</p>

<p>We're looking for a dedicated and compassionate Spa Therapist to join our wellness team in 6th of October City, Egypt. In this role, you'll deliver exceptional spa experiences by providing high-quality massage, body, and facial treatments that promote relaxation, wellness, and skin health. You'll be the cornerstone of our guests' wellness journey, combining technical expertise with genuine care to create memorable and transformative experiences. Deliver professional massage, body, and facial treatments using appropriate techniques tailored to individual client needs and preferences Conduct thorough client consultations to assess health conditions, skin types, and wellness goals, ensuring personalized treatment plans Maintain meticulous hygiene and sanitation standards throughout all treatment areas and equipment, adhering to health and safety regulations Create a welcoming and inclusive environment where clients feel comfortable, respected, and valued during their spa experience Stay current with industry trends, new treatment techniques, and product innovations through continuous professional development Recommend and upsell spa products and treatment packages based on client needs, demonstrating product knowledge and benefits Manage time efficiently to ensure all appointments run smoothly while maintaining the highest quality of service Document client information, treatment notes, and preferences accurately to support personalized future visits Collaborate with team members to ensure seamless operations and contribute to a supportive, positive workplace culture Communicate transparently with clients about treatment options, expected outcomes, and any contraindications or concerns</p><p><strong>Desired Candidate Profile</strong></p><h2>Required:</h2><p>Diploma or Certificate in Massage Therapy, Aesthetics, or Cosmetology from a recognized institution</p><p>Proven experience providing massage, body, and facial treatments in a professional spa or wellness setting</p><p>Strong knowledge of various massage techniques, skincare principles, and wellness practices</p><p>Excellent interpersonal and communication skills with the ability to build rapport with diverse clientele</p><p>Physical stamina and manual dexterity to perform treatments effectively throughout the workday</p><p>Commitment to maintaining professional boundaries and client confidentiality</p><p>Ability to work flexible hours, including evenings and weekends as required by spa operations</p><p>Proficiency in basic spa software or appointment management systems</p><h2>Preferred:</h2><p>First Aid and CPR certification</p><p>Additional certifications in specialized treatments (aromatherapy, hot stone therapy, reflexology, etc.)</p><p>Experience with product knowledge and retail sales in a spa environment</p><p>Demonstrated ability to customize treatments based on individual client feedback and preferences</p><p>Knowledge of wellness trends and holistic health practices</p><p>Experience working in a team-oriented spa or hospitality environment</p><p>Strong organizational skills and attention to detail in maintaining treatment records</p>

<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality. What you ll do Provide technical service desk support for premium business customers with complex network environments. Initiate diagnostics and perform proactive analysis of network faults and alarms. Conduct root cause analysis for network incidents and service disruptions. Support day-to-day operations through effective change and fault management aligned with ITIL practices. Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs. Escalate and transfer incidents to relevant technical teams where required for resolution. Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues. Assess business impact and ensure timely escalation of critical service issues. Keep customers regularly informed regarding progress and service restoration activities. Participate in customer bridge calls and support technical troubleshooting activities. Manage multiple priorities effectively while maintaining accurate queue management and process compliance. Who you are CCNA certification is essential. At least 1 year of Network Operations Centre (NOC) experience in a technical support environment. Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS. Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN. Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous. Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline. Strong customer engagement and communication skills with the ability to support customers globally. Fluent written and spoken English. Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting. CCNP certification would be considered an advantage. Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's in it for you Opportunity to work within a global telecommunications environment supporting enterprise customers. Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements. Experience working with international customers, vendors, and cross-functional technical teams. Development within a technology-driven environment focused on operational excellence and continuous learning What skills you will learn Advanced network fault diagnosis and troubleshooting techniques. Incident management and service operations aligned to ITIL principles. End-to-end SLA management and customer communication practices. Root cause analysis and service restoration methodologies. Collaboration with vendors, third parties, and technical support teams within a global operational environment VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram Chat with our employees: Employee Connect</p><p><strong>Desired Candidate Profile</strong></p><ul><li>CCNA certification is essential.</li><li>At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.</li><li>Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.</li><li>Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms.</li><li>Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.</li><li>Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous.</li><li>Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline.</li><li>Strong customer engagement and communication skills with the ability to support customers globally.</li><li>Fluent written and spoken English.</li><li>Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.</li><li>CCNP certification would be considered an advantage.</li></ul>

<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture</p><p>About this Role</p><p>We are seeking a skilled HR Operations &amp; Resourcing Specialist to support end-to-end HR operations and resourcing activities for non-mass hiring recruitment. The role combines recruitment administration, personnel operations, HR systems management, reporting, onboarding and offboarding support, and continuous process improvement. The successful candidate will work closely with stakeholders to ensure high-quality service delivery, compliance with service level agreements, accurate HR documentation management, and a seamless employee experience throughout the employment lifecycle.</p><p>What you ll do</p><p>Resourcing Operations</p><ul><li>Manage day-to-day resourcing operations activities and ensure operational processes are followed effectively.</li><li>Create and manage vacancies through the relevant recruitment approval process.</li><li>Post vacancies on SuccessFactors and Eightfold platforms.</li><li>Archive candidate CVs and maintain recruitment records.</li><li>Coordinate and schedule candidate interviews.</li><li>Communicate hiring documentation requirements to candidates and support the recruitment administration process.</li></ul><p>Personnel Operations</p><ul><li>Support the daily operations of HR functions and administration activities.</li><li>Ensure documentation is available and maintained for HR systems, processes, and procedures.</li><li>Deliver services within agreed service level agreements and operational standards.</li><li>Participate in HR projects and initiatives related to HR systems and process enhancement.</li><li>Review and update processes and procedures where required, ensuring stakeholders are informed of changes.</li><li>Identify opportunities to improve and streamline existing processes.</li><li>Issue and authorise HR-related documents, including HR letters, payroll letters, embassy letters, and government-related paperwork.</li><li>Manage personal document withdrawal and return processes.</li><li>Maintain employee document archiving for all permanent employees.</li><li>Support onboarding and offboarding activities across the employee lifecycle.</li><li>Coordinate contract signing activities for new joiners and contractor-to-employee conversion processes.</li><li>Process contract renewals accurately and efficiently.</li><li>Handle confidential employee information with discretion and professionalism.</li><li>Coordinate onboarding documentation and schedules to support an effective new-joiner experience.</li><li>Manage all required documentation and administration for employee exit processes.</li><li>Communicate employee joining and leaving activities with relevant stakeholders and cross-functional teams.</li><li>Resolve operational escalations promptly and identify root causes to prevent recurrence.</li></ul><p>Service Delivery &amp; Quality</p><ul><li>Maintain high standards of operational accuracy and quality.</li><li>Monitor service delivery performance against agreed SLAs.</li><li>Prioritise workload effectively while demonstrating a strong understanding of business requirements and customer needs.</li><li>Resolve and close requests in accordance with established service delivery processes and timelines.</li></ul><p>What's in it for you</p><ul><li>Opportunity to gain broad exposure across both HR Operations and Recruitment Operations.</li><li>Involvement in employee lifecycle management from hiring through to offboarding.</li><li>Participation in HR transformation projects and process improvement initiatives.</li><li>Collaboration with a wide range of stakeholders across HR and business functions.</li><li>Opportunity to develop expertise in HR systems, service delivery, reporting, and workforce administration within a global organisation.</li></ul><p>What skills you will learn</p><ul><li>End-to-end HR operations and employee lifecycle management.</li><li>Recruitment operations and candidate management processes.</li><li>HR systems administration, including SuccessFactors and related HR platforms.</li><li>Advanced HR reporting, analytics, and management information practices.</li><li>Continuous improvement, process optimisation, and service excellence techniques.</li><li>Stakeholder engagement and cross-functional collaboration skills.</li><li>Escalation management and operational problem-solving capabilities.</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us</p><p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p>Alert</p><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA</p><p>Follow us on social media</p><p>LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram Chat with our employees: Employee Conversations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree.</li><li>3-5 years of HR experience, preferably within HR Operations, Personnel Administration, Shared Services, or Recruitment Operations environments.</li><li>Strong stakeholder management skills.</li><li>Effective communication skills with the ability to engage across all organisational levels.</li><li>Experience working with HR systems and HR administration processes.</li><li>Strong analytical and reporting capabilities.</li><li>Good knowledge of MIS reporting and customer service practices.</li><li>Advanced Microsoft Office skills, particularly Excel and PowerPoint.</li><li>Knowledge of SuccessFactors HR modules and EVO HR systems.</li><li>Strong organisational skills with excellent attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to handle sensitive and confidential information with discretion.</li><li>Proactive approach to problem-solving and continuous improvement.</li></ul><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br><br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support </li><li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems </li><li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle </li><li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution </li><li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate </li><li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery. </li><li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution </li><li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable </li><li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes. </li><li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness. </li><li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts. </li><li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams </li><li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience <br><br><br></li></ul><strong>Who You Are<br><br></strong><ul><li>You have experience working in a customer-facing support function, preferably within IT. </li><li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions. </li><li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders </li><li>You are confident using Microsoft Office applications and service support systems </li><li>You communicate clearly in business-level German and English, both written and spoken </li><li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach </li><li>You can work effectively in an international and virtual team environment </li><li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve </li><li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage </li><li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial </li><li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage<br><br><br></li></ul><strong>Not a perfect fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What's In It For You<br><br></strong><ul><li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment </li><li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management </li><li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem </li><li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels. </li><li>A role that supports continuous service improvement and encourages contribution to improved service desk operations <br><br><br></li></ul><strong>What Skills You Will Learn<br><br></strong><ul><li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment </li><li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams. </li><li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management </li><li>Authorisation management and validation procedures for approved contacts and support communications </li><li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management </li><li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment<br><br><br></li></ul><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert <br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br><br>#JDEnhancedByTARA<br><br><strong>Follow us on social media<br><br></strong><ul><li>LinkedIn: VOIS on LinkedIn</li><li>Facebook: VOIS on Facebook</li><li>Instagram: VOIS on Instagram</li><li>You can also chat with our employees to learn more about our projects: Chat with VOIS employees</li></ul>

Main Responsibilities: Direct, plan, organize, and monitor the daily operations of the Medical Records department to ensure an accurate and efficient workflow. Oversee all department tasks, including analysis, compilation, coding, indexing, and release of information, in addition to in-service education programs, training new staff, and data collection. Ensure timely storage and retrieval of medical records and effectively manage any related inquiries. Provide information required by management and physicians, including data from quality assurance studies and statistics. Prepare monthly statistical reports and other performance metrics as needed. Contribute to in-service education programs within the hospital regarding legal requirements and documentation requirements. Ensure clear communication channels with all medical and administrative staff. Maintain high standards of personal integrity and complete confidentiality regarding all patient records. Comply with all regulatory and legal requirements related to health and safety precautions and procedures. Assist in evaluating and supervising the workflow of outpatient records and standard operating procedures. <p><strong>Additional Details</strong></p><ul><li>Vacancies: 1</li><li>Shift System: Morning shifts only</li><li>Benefits: Health insurance, social security</li></ul>

Review structural drawings and shop drawings to ensure compliance with approved designs. Prepare shop drawings and coordinate with different disciplines. Prepare and quantify (BOQ & Quantity Survey) for structural works. Prepare monthly progress reports and monitor works executed. Prepare material requests and follow up on approval. Review and approve drawings submitted by contractors and suppliers. Coordinate with the consultant and contractors to resolve technical issues. Contribute to preparing schedules and track progress rates. Qualifications: Bachelor of Civil Engineering (Construction). 3 to 5 years of experience in the technical office for construction or real estate projects. Good knowledge of technical specifications and building codes. Required software: AutoCAD. SAP- ETAP- SAFE< p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: mornings only</li><li>Benefits: social security, overtime</li></ul>

Job Responsibilities Overseeing the implementation of light current systems works in projects. Reviewing the executed drawings and technical plans. Following up on installation, testing, and commissioning activities. Coordinating with consultants, contractors, and other project teams. Preparing technical reports and progress reports. Ensuring works are performed in accordance with technical specifications and quality and safety standards. Quantity surveying and monitoring site material and equipment needs. Participating in handover/acceptance activities with the consultant and client. Required Qualifications Bachelor’s degree in Engineering (Electrical – Communications – Electronics – Computers) or equivalent. Experience or fresh graduates with a desire to learn and develop. Must be proficient in one or more ELV systems, such as: Fire Alarm, CCTV, Access Control, Structured Cabling, Data Networks, Fiber Optic, Public Address (PA), Intercom, Gate Barrier, Smart Home Systems, and Building Management System (BMS). Ability to read Shop Drawings and technical drawings. Proficient in Microsoft Office; AutoCAD knowledge is preferred. Good skills in report writing, communication, and teamwork. Willingness to work on project sites and travel within the Republic as needed. Working Hours Saturday to Thursday. From 9:00 AM to 6:00 PM. Benefits Competitive salaries determined by experience and competence. Incentives and rewards based on performance. Opportunities for training, development, and career advancement. Work on major projects with leading contracting and consulting firms. Professional and stable work environment. Location Cairo – Giza – New Administrative Capital (as per project sites). <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals, housing, overtime</li></ul>