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<p>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .</p><p>Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team. This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.</p><p><b>Responsibilities</b>:</p><ul><li>Voice Support Handle inbound and outbound calls from German-speaking customers. Resolve customer inquiries and provide accurate information. Deliver exceptional customer service while maintaining quality standards. Escalate complex cases to the relevant teams when required.</li><li>Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems. Process requests and update customer records accurately. Document customer interactions and case resolutions. Meet service level agreements (SLAs) and quality targets.</li><li>Operations Support Follow established processes, policies, and compliance requirements. Collaborate with internal stakeholders to resolve customer issues. Support continuous improvement initiatives and operational excellence. Meet productivity, quality, and customer satisfaction KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree preferred. Fresh graduates are welcome to apply. 0 1 year of experience in customer service, operations, or BPO environments is an advantage. Strong communication and problem-solving skills. Ability to work in a fast-paced, multicultural environment.</p><p>Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR). Strong verbal and written communication skills in German.</p><p>Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint). Good typing and written communication skills. Experience with CRM or ticketing tools is a plus. Strong attention to detail and accuracy.</p>
<p>Jadeer is hiring on behalf of one of our esteemed clients a leading company specializing in security solutions and products, located in 10th of Ramadan City. About the Role The Head of IT will be responsible for leading the organization s overall technology function, ensuring the stability, security, and scalability of all IT systems and operations. This role is critical in aligning technology with business objectives, driving digital transformation, and delivering reliable IT services that support sustainable business growth. Key Responsibilities IT Strategy & Leadership Develop and implement the company s IT strategy in alignment with overall business goals. Act as a strategic partner to senior leadership on all technology-related matters. Lead the IT function and ensure technology initiatives support operational and commercial priorities. Build and manage a high-performing IT team, fostering accountability, collaboration, and continuous improvement. Infrastructure & Systems Management Oversee the organization s IT infrastructure, including networks, servers, hardware, and software systems. Ensure the availability, reliability, and performance of all IT systems and services. Manage enterprise applications and ensure smooth system integration across departments. Oversee the implementation, maintenance, and enhancement of ERP and other business-critical systems. Cybersecurity & Risk Management Develop and enforce IT security policies, procedures, and controls. Ensure strong cybersecurity practices to protect company systems, networks, and data. Monitor and mitigate IT risks, vulnerabilities, and potential threats. Lead disaster recovery planning and business continuity measures related to IT operations. Ensure compliance with relevant legal, regulatory, and data protection requirements. Digital Transformation & Innovation Identify opportunities to improve efficiency and productivity through technology and automation. Lead digital transformation initiatives across the business. Evaluate and implement new technologies that enhance business performance and support growth. Promote a culture of innovation and continuous development within the IT function. Operations, Budgeting & Vendor Management Oversee day-to-day IT operations and service delivery to ensure business continuity. Establish IT policies, governance frameworks, and service standards. Prepare and manage the IT budget, ensuring cost-effectiveness and value-driven investments. Manage relationships with external vendors, service providers, and technology partners. Monitor IT performance through KPIs, reporting, and service metrics. Cross-Functional Collaboration Partner with internal departments to understand business needs and deliver effective technology solutions. Support operational excellence through system improvements and process optimization. Collaborate with Finance, HR, Operations, and Commercial teams on business and technology initiatives. Qualifications & Experience Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage. What Success Looks Like in This Role Stable, secure, and efficient IT systems that support daily operations and long-term growth. Successful delivery of technology projects and digital transformation initiatives. Strong cybersecurity posture and reduced operational risk. Effective alignment between IT strategy and business objectives. Improved operational efficiency through system optimization and automation. A high-performing IT team with a strong service and innovation mindset. What You ll Gain Opportunity to lead the IT function within a reputable and growing industrial organization. A strategic leadership role with direct business impact. Exposure to transformation, innovation, and large-scale system improvements. A dynamic environment focused on operational excellence and sustainable growth. Apply Now If you re a strategic IT leader with a passion for innovation, infrastructure, and business-enabling technology, this is your opportunity to make a lasting impact. Lead Technology. Drive Transformation. Apply Now!</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage.</p>
<p><strong>Company Description:</strong></p><p><br></p><p>SAMMAN GROUP is a well-established organization with many years of experience in building, electrical, mechanical, road, water, and sanitary contracting. The group also operates SAMMAN Industrial Company, which includes air distribution systems manufacturing and specialized wood works for high-end hotels and commercial projects. As the second generation of a business founded in 1973, SAMMAN Group has significantly expanded its operations and continues to pursue ambitious growth plans. The company invests in its people and financial capabilities to strengthen its position in the Middle East construction market. Its vision is to be among the leading firms in civil, architectural, and electromechanical works for industrial, commercial, service buildings, and roads across the region.</p><p><br></p><p><strong>Role Description:</strong></p><p> The Tendering Engineer – Mechanical is a full-time, on-site role based in Giza. The role involves preparing and reviewing mechanical tenders, including cost estimates, technical proposals, and bid documentation for HVAC, plumbing, fire-fighting, and other mechanical systems. The Tendering Engineer will analyze project specifications and drawings, conduct quantity take-offs, request and evaluate supplier and subcontractor quotations, and ensure competitive and compliant bids. Daily responsibilities include coordinating with engineering, procurement, and project teams, clarifying technical queries, and updating management on tender status and risk assessments. The role also includes maintaining tender documentation, contributing to value engineering options, and supporting contract negotiations when required.</p><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Strong mechanical engineering background, with experience in HVAC, plumbing, fire-fighting, and related building services.</li><li>Proficiency in tendering activities, including cost estimation, quantity surveying, and preparing technical and commercial proposals.</li><li>Ability to read and interpret engineering drawings, specifications, and contract documents, using relevant design and estimation tools.</li><li>Effective communication and coordination skills for working with internal teams, suppliers, and clients in a collaborative environment.</li><li>Solid analytical and problem-solving capabilities, with attention to detail and accuracy in calculations and documentation.</li><li>Bachelor’s degree in Mechanical Engineering.</li><li>Previous experience in construction or electromechanical contracting, MEP projects.</li><li>Familiarity with regional standards, codes, and tendering practices in the Saudi Arabia is an advantage.</li><li>Ability to work on-site in Giza and manage multiple tenders and deadlines in a fast-paced environment.</li></ul>
<p><br></p><p>About the Role: Project Management in Translation and Localisation</p><p>As a Project Manager, you will oversee end-to-end delivery of translation and localisation projects, ensuring they run on time, within scope, and meet client expectations. You will coordinate internal teams, external linguists, and technology resources, applying strong time-management, communication, and technical skills to keep projects on track.</p><p>Key Responsibilities:</p><p>Delivery, Communication & Collaboration</p><ul><li>Own project delivery from initiation to closure, ensuring milestones and deadlines are met while maintaining quality and budgetary targets.</li><li>Act as the primary point of contact for clients, vendors, and internal stakeholders providing clear, professional, and timely updates.</li><li>Plan and allocate resources effectively, scheduling linguists and reviewers, and matching skills to project needs.</li><li>Use project management and CAT tools to set up projects, manage files, track progress, and record accurate project data.</li><li>Identify, escalate, and mitigate risks and bottlenecks proactively to avoid delays and safeguard quality.</li><li>Coordinate quality assurance activities, including linguistic QA and technical checks within CAT environments when required.</li><li>Prepare proposals, costings, reports, and post-project reviews to support continuous improvement and client retention.</li></ul><p>What Success Looks Like in This Role</p><ul><li>Projects consistently delivered on schedule, within scope, and to the client's satisfaction.</li><li>Strong, trust-based relationships with clients, suppliers, and colleagues that enable smooth cooperation.</li><li>Efficient, well-documented project processes and accurate use of PM tools and CAT systems.</li><li>Regular contributions to process improvements that enhance productivity and client experience.</li></ul><p>What You'll Gain:</p><p>Development, Impact & Community</p><ul><li>Opportunities for professional growth and career progression in a global, fast-growing company.</li><li>Hands-on experience managing projects that enable cross-cultural communication and international business.</li><li>A supportive, diverse team environment that values initiative and collaboration.</li><li>The chance to shape project management practices and have a direct impact on client satisfaction.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Essential Skills & Qualifications</h2><ul><li>Proven technical experience working with CAT tools (e.g., Trados), project management platforms, and the MS Office suite.</li><li>Excellent command of English (written and spoken); additional languages are advantageous.</li><li>Strong teamwork skills with the ability to collaborate across time zones and with diverse cultural backgrounds.</li><li>Exceptional time-management and organisational ability able to prioritise competing tasks under tight deadlines.</li><li>Customer-focused mindset with a commitment to delivering high-quality outcomes and building lasting client relationships.</li><li>Clear and professional communicator, comfortable handling client queries, feedback, and escalations.</li><li>1-3 years experience in project management or coordination, preferably within localisation, translation, or tech-enabled services.</li></ul>
<p><strong> </strong></p><p></p><p><strong>Accounts Receivable Management</strong></p><p> </p><p>· Prepare and issue customer invoices, debit notes, and credit notes accurately and on time.</p><p>· Monitor customer accounts and follow up on outstanding balances to ensure timely collection.</p><p>· Record and apply customer payments accurately while maintaining up-to-date accounts receivable records and reconciliations.</p><p>· Perform periodic customer account reconciliations and resolve outstanding differences.</p><p>· Investigate and resolve billing discrepancies and customer account issues.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Collections & Customer Relations</strong></p><p> </p><p>· Communicate with customers regarding outstanding invoices and payment status.</p><p>· Follow up on overdue accounts to support the achievement of collection targets.</p><p>· Support the resolution of customer disputes by coordinating with Operations, Commercial, and other internal departments.</p><p>· Support month-end closing activities by ensuring all accounts receivable transactions are recorded accurately and on time.</p><p>· Prepare accounts receivable aging reports, collection reports, and other management reports to support decision-making and cash flow monitoring.</p><p> </p><p><strong>Compliance & Controls</strong></p><p> </p><p>· Ensure compliance with company policies, accounting standards, tax regulations, and internal controls.</p><p>· Maintain complete and accurate documentation for all accounts receivable transactions.</p><p>· Support internal and external audits by providing the required accounts receivable documentation and information.</p><p> </p><p><strong>Cross-Functional Collaboration</strong></p><p> </p><p>· Work closely with Operations, Commercial, and other internal departments to ensure accurate billing based on contracts, services provided, and supporting documentation.</p><p>· Coordinate with internal stakeholders to resolve billing issues and improve billing accuracy and efficiency.</p><p><strong> </strong></p><p><strong>Data Accuracy</strong></p><p><strong> </strong></p><p>· Maintain accurate customer master data and financial records within the accounting system.</p><p>· Ensure the accuracy and completeness of accounts receivable data to support reliable financial reporting.</p><p> </p><p><strong>Additional Responsibilities</strong></p><p> </p><p>· Perform any other duties or responsibilities assigned by the direct manager in line with the role and business requirements.</p><p><strong>Requirements</strong></p><p><strong>Experience and Knowledge</strong></p><p>· 2–4 years of experience in Accounts Receivable.</p><p>· Experience in the logistics or supply chain industry is preferred.</p><p>· Good knowledge of accounts receivable processes, customer billing, collections, and account reconciliations.</p><p>· Experience with ERP systems (e.g., Oracle Fusion, SAP, or similar) is an advantage.</p><p><strong>Skills and Abilities:</strong></p><ul><li><p>Strong analytical skills with a high level of attention to detail and accuracy.</p></li><li><p>Excellent communication, negotiation, and problem-solving skills.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Microsoft Excel, and ERP/accounting systems.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.</p></li></ul><p>· Ability to work independently and collaboratively with cross-functional teams.</p><p>High level of integrity and ability to handle confidential financial information</p><p></p>
<p>Job Description Are you passionate about building high-performing teams in the Translation & Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists. About the Opportunity As Localization Talent Manager, you will lead end-to-end talent activities for the Translation & Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery. Key Responsibilities: Talent Management & Acquisition Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers. Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines. Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows. Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met. Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback. Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates. Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire. Skills: Essential Qualities for Success Technical Experience Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates. Experience working with technical job descriptions and assessing localisation engineering skills. Teamwork Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs. Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes. English Proficiency Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients. Time Management Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail. Prioritise tasks effectively and escalate risks to ensure SLAs are achieved. Customer Focus Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors). Gather and act on feedback to continuously improve the hiring and onboarding experience. Communication Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership. Provide clear, timely and constructive feedback to candidates and hiring teams. What We Offer Competitive salary and performance-related incentives. Comprehensive benefits package including health coverage and retirement options. Professional development opportunities and clear career progression paths. Collaborative, inclusive and supportive international work culture. Join Us and Make an Impact! If you are motivated by building exceptional teams in the Translation & Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>What We're Looking For</strong></p><ul><li>Bachelor s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>2+ years experience in recruitment or talent management, preferably within the Translation & Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul>
<p>The Senior Full-Stack Developer is responsible for the design, development, deployment, and continuous improvement of ITIDA's customer-facing digital products. This includes public-facing websites, external service portals, API integrations, and any digital interface that connects ITIDA with its external stakeholders including registered companies, technology investors, program applicants, and the general public.</p><p> </p><p>This role operates within the Digital Transformation scope under the direct supervision of the IT Manager, and works in close coordination with the Internal Applications team. The position is expected to function with a high degree of autonomy, taking end-to-end ownership of external digital products from requirements gathering through to production and maintenance.</p><p></p><p><strong>1 External Web & Portal Development</strong></p><p>• Design, develop, and maintain ITIDA's public-facing websites, service portals, and digital platforms.</p><p>• Build responsive, accessible, and performant front-end interfaces aligned with ITIDA's brand identity and UX standards.</p><p>• Develop robust back-end services, RESTful APIs, and integrations with third-party systems and government platforms.</p><p>• Ensure all external-facing applications meet web security standards (OWASP Top 10) and performance benchmarks.</p><p> </p><p><strong>2 API Development & Integration</strong></p><p>• Design and expose secure REST/GraphQL APIs consumed by external partners, mobile applications, and third-party integrations.</p><p>• Integrate with external government systems, payment gateways, identity verification services, and data providers as required.</p><p>• Document all APIs using OpenAPI/Swagger standards and maintain up-to-date technical documentation.</p><p> </p><p><strong>3 Architecture & Technical Quality</strong></p><p>• Contribute to the selection of frameworks, tools, and hosting architectures for external applications.</p><p>• Enforce coding standards, conduct code reviews, and maintain a clean, maintainable codebase.</p><p>• Implement CI/CD pipelines and automated testing (unit, integration, end-to-end) for all external products.</p><p>• Monitor application health, performance, and uptime using appropriate observability tools; respond to incidents.</p><p> </p><p><strong>4 Collaboration & Stakeholder Engagement</strong></p><p>• Translate business and departmental requirements into clear technical specifications and deliver against agreed timelines.</p><p>• Work closely with the Business Analyst on requirements documentation, gap analysis, and SLA definitions.</p><p>• Coordinate with the Internal Applications team to ensure consistency in shared components, design systems, and data contracts.</p><p>• Liaise with external vendors, hosting providers, and technology partners as needed.</p><p> </p><p><strong>5 Security, Compliance & Governance</strong></p><p>• Ensure all external applications comply with EGCert Security requirements applicable to public-facing services.</p><p>• Apply security best practices across the full stack: input validation, authentication, authorization, encryption, and audit logging.</p><p>• Participate in periodic security assessments and penetration testing cycles; remediate identified vulnerabilities within agreed SLAs.</p><p><strong>Requirements</strong></p><ul><li><p><strong>1 Education</strong></p><p>• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field.</p><p>• A relevant postgraduate qualification or professional certifications are a plus.</p><p> </p><p><strong>2 Experience</strong></p><p>• 5 to 8 years of hands-on experience in full-stack web development, with a strong portfolio of external-facing digital products.</p><p>• Demonstrated experience owning the full development lifecycle: requirements, design, development, testing, deployment, and maintenance.</p><p>• Prior experience in a government agency, public sector digital services, or regulated environment is an advantage.</p><p> </p><p><strong>3 Technical Skills — Front-End</strong></p><p>• Proficiency in one or more modern JavaScript frameworks: React.js, Vue.js, or Angular.</p><p>• Strong command of HTML5, CSS3, responsive design principles, and accessibility standards.</p><p>• Familiarity with component libraries and design systems.</p><p> </p><p><strong>4 Technical Skills — Back-End</strong></p><p>• Proficiency in one or more server-side languages/frameworks: Node.js (Express/NestJS), Python (Django/FastAPI), PHP (Laravel), or Java (Spring Boot).</p><p>• Strong experience designing and consuming RESTful APIs; GraphQL experience is a plus.</p><p>• Solid understanding of authentication and authorization patterns: OAuth 2.0, JWT, OpenID Connect.</p><p>• Experience with relational databases (PostgreSQL, MySQL, SQL Server) and basic query optimization.</p><p> </p><p><strong>5 DevOps & Infrastructure</strong></p><p>• Experience with cloud platforms — Microsoft Azure preferred (aligns with ITIDA's existing M365/Azure environment); AWS or GCP also acceptable.</p><p>• Practical knowledge of containerization (Docker) and orchestration concepts (Kubernetes is a plus).</p><p>• Hands-on experience with CI/CD tools: Azure DevOps, GitHub Actions, GitLab CI, or equivalent.</p><p>• Understanding of DNS, SSL/TLS, CDN configuration, and web hosting management.</p><p> </p><p><strong>6 Soft Skills</strong></p><p>• Strong written and verbal communication skills in both Arabic and English.</p><p>• Ability to work independently and take ownership of deliverables with minimal supervision.</p><p>• Strong analytical and problem-solving mindset; comfortable with ambiguity in early-stage projects.</p><p>• Collaborative team player with experience working alongside non-technical stakeholders.</p></li></ul><p></p>