Computer Technician Jobs in Egypt

Company Description elämä.ai is dedicated to infusing life into technology to help create a better future for individuals and communities. The company focuses on innovative, human-centered solutions that leverage advanced software and intelligent systems. Team members collaborate across disciplines to build products that are both technically robust and meaningful in real-world use. Joining elämä.ai means contributing to technology that aims to positively impact everyday life and long-term societal progress. Role Description This is a full-time, on-site Software Project Manager role based in Heliopolis. The Software Project Manager will oversee end-to-end delivery of software projects, including planning, scheduling, resource coordination, and risk management. The role involves collaborating closely with software developers, designers, and stakeholders to define project scope, gather and refine requirements, and ensure alignment with business objectives. Daily responsibilities include tracking progress, managing communication, facilitating meetings, resolving impediments, and ensuring projects are delivered on time, within scope, and with high quality. The Software Project Manager will also contribute to continuous improvement of project management practices and support the adoption of best-in-class tools and methodologies. Qualifications Strong Software Project Management and Project Management skills to lead end-to-end software delivery. Solid understanding of Software Development processes and lifecycle methodologies. Demonstrated Analytical Skills for problem-solving, decision-making, and performance tracking. Experience with Requirements Analysis, including eliciting, documenting, and prioritizing functional and non-functional requirements. Relevant academic background in Computer Science, Engineering, Information Systems, or a related field. Experience working with cross-functional software teams and technical stakeholders. Proficiency with project management tools and frameworks (e.g., Agile/Scrum, Kanban, or similar). Clear, structured communication skills and the ability to present complex topics to diverse audiences. Ability to work on-site in Heliopolis and manage multiple projects concurrently.

<p>Are you ready to be the hero our team needs? We are searching for an exceptional <strong>IT Help Desk Specialist</strong> to join our vibrant team in <strong>Giza, Egypt</strong>! This is a fantastic opportunity for an experienced professional to dive into the heart of our operations, ensuring seamless technology experiences for everyone. If you thrive on solving challenges, love supporting users, and are passionate about technology, then this full-time, on-site role is perfect for you!</p><p><strong>Overview:</strong> As our dedicated IT Help Desk Specialist, you will be the first point of contact for all technical inquiries, providing crucial support across a range of hardware and software issues. You'll play a pivotal role in maintaining our technological infrastructure, ensuring maximum uptime, and empowering our employees to perform at their best. This isn't just a job; it's a chance to make a real impact daily!</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Provide Expert Technical Support:</strong> Deliver outstanding support for IT-related queries, diagnosing and resolving hardware, software, and network issues efficiently and courteously.</p></li><li><p><strong>System Maintenance &amp; Troubleshooting:</strong> Perform routine maintenance, installation, configuration, and troubleshooting of workstations, printers, mobile devices, and network equipment.</p></li><li><p><strong>User Onboarding &amp; Training:</strong> Assist with the setup of new user accounts and equipment, providing basic training and guidance to optimize technology utilization.</p></li><li><p><strong>Documentation &amp; Reporting:</strong> Maintain detailed records of support requests, resolutions, and system configurations within our ticketing system.</p></li><li><p><strong>Collaboration &amp; Improvement:</strong> Work closely with IT infrastructure and development teams to identify recurring issues and contribute to long-term solutions and system enhancements.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your strong background in <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong> daily. Proficiency in <strong>Troubleshooting</strong>, <strong>Technical Support</strong>, and a solid understanding of <strong>Network Fundamentals</strong> are key. Experience with various <strong>Operating Systems</strong> (Windows, macOS, Linux) and <strong>Hardware/Software Installation</strong> is essential. Your excellent <strong>Customer Service</strong> and <strong>Communication Skills</strong> will shine through as you interact with users. Familiarity with <strong>Ticketing Systems</strong>, <strong>Microsoft Office Suite</strong>, and <strong>Remote Desktop Support</strong> tools will be highly valued.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development! In this role, you will have ample opportunities to deepen your expertise in IT support, explore advanced network administration, delve into cybersecurity best practices, and potentially specialize in specific IT domains. We foster a culture of continuous learning and provide pathways for career progression within our growing organization.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team where your contributions are recognized and valued. We believe in empowering our employees with the tools and knowledge they need to succeed. Our culture is built on mutual respect, innovation, and a shared passion for leveraging technology to drive success. You'll be an integral part of a group dedicated to excellence and teamwork.</p><p><strong>Impact:</strong> Your work will directly contribute to the operational efficiency and productivity of our entire organization. By ensuring our technology runs smoothly, you enable every team member to achieve their goals, ultimately supporting our company's mission and success. Be the catalyst for seamless operations and positive user experiences!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Background:</strong> A degree or diploma in <strong>Computer Science</strong>, <strong>Information Technology (IT)</strong>, or a related technical field is highly desirable.</p></li><li><p><strong>Professional Experience:</strong> A minimum of <strong>2-3 years of hands-on experience</strong> in an IT Help Desk, Technical Support, or similar role.</p></li><li><p><strong>Technical Prowess:</strong> Proven expertise in <strong>Troubleshooting</strong>, <strong>Technical Support</strong>, and a strong grasp of <strong>Network Fundamentals</strong>.</p></li><li><p><strong>Operating Systems &amp; Software:</strong> Demonstrated proficiency with various <strong>Operating Systems</strong> (e.g., Windows, macOS) and experience with <strong>Hardware/Software Installation</strong> and configuration.</p></li><li><p><strong>Essential Tools:</strong> Familiarity with <strong>Ticketing Systems</strong>, strong command of <strong>Microsoft Office Suite</strong>, and experience with <strong>Remote Desktop Support</strong> tools.</p></li><li><p><strong>Interpersonal Skills:</strong> Exceptional <strong>Customer Service</strong> and <strong>Communication Skills</strong>, with a natural ability to convey technical information clearly and patiently.</p></li><li><p><strong>Problem-Solving Mindset:</strong> A keen ability to analyze complex technical issues and apply effective <strong>Problem Solving</strong> strategies to achieve swift resolutions.</p></li><li><p><strong>Career Level:</strong> This role is suited for an <strong>Experienced</strong> professional eager to take on significant responsibilities and drive impact.</p></li></ul><p></p>

<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p><p>About the Role</p><p>You ll design coding tasks that challenge frontier AI coding agents. Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome. Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.</p><p>Responsibilities :</p><ul><li>Invent a realistic developer scenario a real bug, a broken ETL, a missing feature not a toy problem.</li><li>Build a reproducible Docker environment with pinned dependencies.</li><li>Write a pytest that verifies outcomes, not specific commands deterministic, non-flaky, and does not leak the fix.</li><li>Write an instruction.md that reads like a Jira ticket a developer would receive.</li><li>Write a reference solve.sh proving the task is solvable.</li><li>Calibrate difficulty so current state-of-the-art agents solve the task 20 60% of the time.</li><li>Iterate based on feedback from expert QA reviewers.</li><li>Later: review other authors tasks as a QA reviewer.</li></ul><p>Not in scope</p><ul><li>Data labeling, prompt engineering.</li><li>Production code to ship you design problems and verification for AI agents.</li><li>Leetcode puzzles scenarios must look like real developer work.</li><li>Not every candidate task ships quality over quantity.</li></ul><p>Requirements</p><ul><li>3+ years of production software development in one backend stack Python, Go, Node.js, Java, or Rust.</li><li>Depth in one stack beats breadth.</li><li>Python + pytest fluency required regardless of primary stack. The task harness is pytest-based even when the broken app is in another language. Fixtures, parametrize, monkeypatch, timeouts, conftest.py.</li><li>Docker authoring reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user.</li><li>Linux &amp; Bash comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail.</li><li>AI coding agent experience Claude Code, Cursor, Roo Code, or similar, on non-trivial work. You can cite a specific time the AI was confidently wrong and how you caught it.</li><li>English B2+ written.</li></ul><p>Not a fit</p><ul><li>Data Science, ML, or Computer Vision engineers without backend-engineering output.</li><li>Manual QA testers without automation or test authoring.</li><li>Frontend-only, low-code / no-code, IT Support, or Business Analysts.</li><li>Engineers who have never written pytest from scratch.</li><li>Junior, intern, or assistant as the most recent role.</li></ul><p>Preferred qualifications</p><ul><li>Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (NumPy / PyTorch / SciPy), DevOps, or Git internals.</li><li>Modern Python tooling (uv, poetry, pyproject.toml).</li><li>Coverage tooling (pytest-cov, coverage.py, gcov, llvm-cov, kcov).</li><li>Fuzzing or property-based testing (Hypothesis).</li><li>Prior contribution to agent-evaluation benchmarks or related frameworks.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years of production software development in one backend stack Python, Go, Node.js, Java, or Rust.</li><li>Depth in one stack beats breadth.</li><li>Python + pytest fluency required regardless of primary stack. The task harness is pytest-based even when the broken app is in another language. Fixtures, parametrize, monkeypatch, timeouts, conftest.py.</li><li>Docker authoring reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user.</li><li>Linux &amp; Bash comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail.</li><li>AI coding agent experience Claude Code, Cursor, Roo Code, or similar, on non-trivial work. You can cite a specific time the AI was confidently wrong and how you caught it.</li><li>English B2+ written.</li></ul><p>Not a fit</p><ul><li>Data Science, ML, or Computer Vision engineers without backend-engineering output.</li><li>Manual QA testers without automation or test authoring.</li><li>Frontend-only, low-code / no-code, IT Support, or Business Analysts.</li><li>Engineers who have never written pytest from scratch.</li><li>Junior, intern, or assistant as the most recent role.</li></ul><p>Preferred qualifications</p><ul><li>Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (NumPy / PyTorch / SciPy), DevOps, or Git internals.</li><li>Modern Python tooling (uv, poetry, pyproject.toml).</li><li>Coverage tooling (pytest-cov, coverage.py, gcov, llvm-cov, kcov).</li><li>Fuzzing or property-based testing (Hypothesis).</li><li>Prior contribution to agent-evaluation benchmarks or related frameworks.</li></ul>

<h2 >Desired or preferred experience and technical skills:</h2><ul ><li >At least 1 year of experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline</li><li >Self-motivated individual committed to service excellence</li><li >Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods</li><li >Ability to demonstrate empathy, excellent customer service and practical skills</li></ul><h2 >Required Skills and Experience:</h2><ul ><li >Skilled in guest/client service and confident in striving for excellence</li><li >Operational knowledge of all reception services and standard operating procedures</li><li >Must have excellent organisational skills and good attention to detail</li><li >Must be computer literate including MS office</li><li >Ability to use own initiative and takes ownership</li><li >Professional and high standard telephone etiquette</li><li >Should have an excellent and positive can do attitude and a great team player and supporter</li><li >Able to work in a busy and pressured environment providing a discreet and personalised service.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>

<p>Are you a passionate and experienced <strong>Full Stack Web Developer</strong> ready to shape the future of digital solutions? Join our dynamic team in <strong>Cairo, Egypt</strong>, and immerse yourself in a collaborative, on-site environment where innovation thrives! We're seeking a creative problem-solver with a strong foundation in both front-end and back-end technologies to build robust, scalable, and user-centric web applications.</p><p><strong>Overview: Crafting Digital Excellence</strong></p><p>As a Full Stack Web Developer specializing in Digital Solutions, you will be at the heart of our product development, from concept to deployment. You'll work on exciting projects that demand a blend of technical prowess, creative design thinking, and a keen eye for user experience. This role is perfect for someone eager to make a tangible impact, leveraging cutting-edge technologies to deliver exceptional digital experiences.</p><p><strong>Your Impactful Responsibilities:</strong></p><ul><li><strong>Develop and maintain</strong> robust, high-performance web applications across the full stack, utilizing modern frameworks and best practices.</li><li><strong>Collaborate closely</strong> with design, product, and other engineering teams to translate requirements into elegant and functional digital solutions.</li><li><strong>Design, implement, and manage</strong> database schemas and ensure efficient data storage and retrieval.</li><li><strong>Build and consume</strong> RESTful APIs, ensuring seamless integration between front-end and back-end services.</li><li><strong>Contribute actively</strong> to code reviews, ensuring code quality, maintainability, and adherence to coding standards.</li><li><strong>Troubleshoot and debug</strong> applications, identifying and resolving performance bottlenecks and scalability issues.</li><li><strong>Stay abreast</strong> of emerging web technologies and industry trends, continuously seeking ways to improve our development processes and product offerings.</li></ul><p><strong>Skills & Technologies You'll Master:</strong></p><p>You'll be working with a comprehensive stack, including <strong>JavaScript, HTML5, CSS3</strong> for captivating user interfaces, leveraging frameworks like <strong>React.js</strong>. On the server side, your expertise in <strong>Node.js</strong> and <strong>API Design</strong> will be crucial, complemented by strong skills in <strong>Database Management (SQL/NoSQL)</strong>. A solid understanding of <strong>Computer Science</strong> fundamentals, <strong>Information Technology (IT)</strong> principles, and modern <strong>Software Development</strong> methodologies like <strong>Agile</strong> are essential. Proficiency with <strong>Git</strong> for version control and exceptional <strong>Problem Solving</strong> abilities will set you apart.</p><p><strong>Growth Opportunities: Elevate Your Career</strong></p><p>We believe in continuous learning and professional development. You'll have access to resources, mentorship, and challenging projects that will expand your technical horizons and leadership capabilities. Grow within a company that champions innovation and provides clear pathways for career advancement in a fast-paced technology landscape.</p><p><strong>Team & Culture: Innovate Together</strong></p><p>Join a vibrant, supportive, and highly collaborative team where your contributions are valued, and your voice is heard. Our culture fosters open communication, mutual respect, and a shared passion for building exceptional digital products. We celebrate success together and tackle challenges as a unified force, embracing diversity and creative thinking.</p><p><strong>Impact: Shape the Digital Future</strong></p><p>Your work will directly influence our digital presence and the success of our client's solutions. You'll be instrumental in developing cutting-edge applications that provide tangible value, solve complex problems, and enhance user experiences for a broad audience. Be part of a team that doesn't just build software, but builds solutions that empower businesses and delight users.</p><p><strong>Requirements</strong></p><ul><li><strong>Proven Expertise:</strong> 3-5 years of hands-on experience in Full Stack Web Development, demonstrating a strong portfolio of successful projects.</li><li><strong>Technical Mastery:</strong> Exceptional proficiency in <strong>JavaScript</strong>, <strong>HTML5</strong>, and <strong>CSS3</strong>, with practical experience in modern front-end frameworks like <strong>React.js</strong>.</li><li><strong>Back-End Prowess:</strong> Solid command of server-side development using <strong>Node.js</strong> and a deep understanding of <strong>API Design</strong> principles.</li><li><strong>Data Savvy:</strong> Strong experience with <strong>Database Management</strong>, including both SQL and NoSQL databases.</li><li><strong>Development Fundamentals:</strong> A robust understanding of <strong>Computer Science</strong> principles, <strong>Information Technology (IT)</strong> concepts, and best practices in <strong>Software Development</strong> and <strong>Web Development</strong>.</li><li><strong>Tools & Methodologies:</strong> Proficient in using <strong>Git</strong> for version control and experienced in working within <strong>Agile Methodologies</strong>.</li><li><strong>Problem Solver:</strong> Demonstrated ability in complex <strong>Problem Solving</strong>, with an analytical mindset and attention to detail.</li><li><strong>Career Level:</strong> This is an <strong>Experienced</strong> level role, seeking individuals who are ready to take ownership and lead impactful development initiatives.</li></ul>

Company Description Experts in call center and customer support services, the company helps organizations connect effectively with their customers and drive business growth. It focuses on delivering reliable, high-quality customer interactions across various channels. Team members are supported with training and tools to handle inquiries efficiently and professionally. The work environment values collaboration, continuous improvement, and strong service standards, making it a solid choice for individuals seeking a career in customer support. Role Description The Call Center Specialist is a full-time, on-site role based in 10th of Ramadan, responsible for handling inbound and outbound customer calls and inquiries. Day-to-day tasks include answering questions, resolving issues, documenting interactions in the system, and following up to ensure customer satisfaction. The specialist will adhere to call center scripts and guidelines, escalate complex cases when needed, and meet performance targets such as response time and call quality. The role involves working closely with team members and supervisors to ensure consistent, professional communication and service delivery. Qualifications Strong customer-facing skills, including Customer Support and Customer Service capabilities. Effective Communication skills, with clear verbal and written abilities suitable for contact center environments. Experience or familiarity with Contact Centers, including call handling procedures and performance metrics. Solid Computer Literacy, with the ability to use call center software, CRM tools, and standard office applications. Ability to manage high call volumes, stay calm under pressure, and maintain a professional, respectful demeanor. Attention to detail in documenting calls and following processes accurately. Willingness to work on-site in 10th of Ramadan and follow assigned schedules, including possible shifts. Experience in Customer Support and ensuring Customer Satisfaction Bachelor degree is a must. Transportation provide from pick up point15K Basic Salary + 3K KPI + Bonus

Company Description New Encot is a well-established shipping and customs clearance company founded in 2001, specializing in international shipments and professional customs brokerage and logistics services. Strategically located at Cairo International Airport, the company efficiently manages and facilitates shipments through one of Egypt’s main international gateways. With over 25 years of industry experience, New Encot is committed to delivering reliable, efficient, and professional services. The team focuses on smooth customs clearance and shipment handling to support clients’ global trade operations and long-term partnerships.<br>Role Description The Data Entry Assistant is a full-time, on-site role based in Cairo, Egypt. This role involves accurately entering and updating shipment and customs data into internal systems and databases, verifying documentation, and maintaining records in line with company standards. The Data Entry Assistant supports daily administrative tasks, including filing, data verification, and basic report generation to ensure smooth customs clearance workflows. The role also includes coordinating with internal teams and responding to routine client or partner inquiries related to shipment information and documentation.<br>Qualifications<br> Candidates should possess strong Administrative Assistance skills, including organizing documents, managing records, and supporting office workflows. Candidates should possess solid Computer Literacy skills for working with data entry software, spreadsheets, and email applications. Candidates should possess clear Communication skills to interact with colleagues and respond to basic client or partner inquiries. Candidates should possess accurate Typing skills with attention to detail and the ability to meet data entry volume and time requirements. Candidates should possess Customer Service skills to provide courteous, professional support in a fast-paced logistics environment. Additional beneficial qualifications include strong attention to detail, basic knowledge of shipping or customs processes, the ability to work under time constraints, and proficiency in English and Arabic. A high school diploma or equivalent is required; post-secondary education in business, logistics, or a related field is an advantage.

Company Description TP Cairo EG is part of a global customer experience and contact center services organization, supporting international clients across various industries. The Cairo site focuses on delivering high-quality English-language support for overseas accounts, with a strong emphasis on service excellence and operational efficiency. Team members work in a structured, professional environment with clear performance standards and training opportunities. The company values reliability, strong communication skills, and a commitment to helping customers resolve their inquiries effectively.<br>Role Description This is a full-time, on-site Call Centre role located in New Cairo, supporting English accounts at B2/C1 proficiency level. Team members handle inbound and outbound calls, respond to customer inquiries, and provide accurate information regarding products, services, and account details. Daily tasks include listening carefully to customer concerns, resolving issues, escalating complex cases when needed, and documenting interactions in company systems. The role involves adhering to call center procedures, meeting performance targets such as quality and productivity, and maintaining professional communication standards in English. Employees are expected to collaborate with their team, participate in training, and follow company policies and guidelines.<br>Qualifications<br> <br>Strong English communication skills (spoken and written) with proficiency at B2/C1 level. Customer Service experience or skills, including handling inquiries, resolving issues, and maintaining professionalism. English Teaching or Training background that supports clear, structured communication and guidance for customers. Translation skills that help interpret and clarify information accurately between parties when needed. Ability to work on-site in New Cairo on a full-time basis and comply with shift schedules. Comfort with basic computer applications, call center software, and data entry. Strong listening skills, patience, and problem-solving abilities in customer interactions. Minimum of a relevant high school diploma; university degree or equivalent is beneficial. Previous call center or contact center experience is an advantage but not mandatory.

Company Description TP Cairo EG is part of a global customer experience and business services organization that supports clients across diverse industries. The Cairo site focuses on delivering high-quality customer service and technical support, using modern tools and processes. Team members work in a collaborative, multicultural environment with opportunities to learn and grow. The company offers structured training, performance-based development, and a supportive workplace culture. TP Cairo EG values professionalism, reliability, and a strong commitment to excellent service.<br>Role Description This is a full-time, on-site role based in Cairo for CS English Speakers B2/Graduates. The role involves handling inbound and outbound customer interactions via phone, email, or chat, providing accurate information and resolving inquiries or issues in a timely manner. Team members will follow established procedures, document interactions in the system, and escalate complex cases when needed. Daily tasks include maintaining service quality standards, meeting performance targets, and collaborating with colleagues and supervisors to improve customer experience. The position may also involve participating in training, coaching sessions, and regular feedback reviews to enhance skills and performance.<br>Qualifications<br> Strong English communication skills at B2 level or higher, with clear spoken and written abilities. Customer service mindset, including active listening, empathy, and problem-solving capabilities. Basic computer literacy and ability to work with multiple applications and customer support tools. Ability to work on-site in Cairo on rotating shifts, including evenings, weekends, or holidays if required. Recent graduates or equivalent education level; previous customer service experience is an advantage. Attention to detail, reliability, and ability to follow structured processes and guidelines. Comfort working in a fast-paced environment and achieving defined performance and quality targets. Positive attitude, willingness to learn, and readiness to participate in ongoing training and development.

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Develops a training strategy for the hotel.<br> Plan orientation trainings and deliver these training according to the plans.<br> Supervises the development of the annual training plan.<br> Conducts follow-up studies of all completed training to evaluate and measure results.<br> Modifies programs as needed.<br> Develops effective training materials utilizing a variety of media.<br> Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities.<br> Displays leadership in guest hospitality and creates positive atmosphere for guest relations.<br> Observes service behaviours of associates and provides feedback to individuals and/or managers.<br> Monitors enrolment and attendance at training.<br> Reviews comment cards and guest satisfaction results to identify areas of improvement.<br> Measures transfer of learning from training courses to the operation.<br> Develops and monitors spending against the departmental budget.<br> Exemplifies the desired Rixos culture.<br> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br> Evaluates the trainer’s performance and effectiveness of training programs and provides recommendations for improvement.<br> Researches new technologies and methodologies in workplace learning and presents this research.<br> Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.<br> Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.<br> Manages the delivery of training and development programs.<br> Conducts appraisals for the talent development team.<br> Ensures statutory training requirements are met.<br> Prepares development plan for subordinates.<br> Designs, develops, and produces managerial training materials and hand-outs.<br> Observes employees’ performance improvement.<br> Is present during operation to make sure that the quality of service provided is in parallel with the hotel service standards.<br> Predicts that all activities and purchased equipment and belongings may create disease for the environment, joins all activities organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.<br> Provides minimum consumption of currently used items and equipment (paper, printed out etc.).<br> Implements necessary warnings and departmental trainings in order to save energy inside the facility.<br> Carries on implementing decisions which were taken for saving energy.<br> Predicts effects of environment and efficiency of energy on purchased equipment.<br> Implements responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and leads staff.<br> Provides safe carrying, storing, and use of chemicals in accordance with regulations.<br> Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities.<br> Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: Bachelor degree in related field</li> <li>Experience: At least 3 years of experience at the managerial level</li> <li>Foreign language: Outstanding level of English</li> <li>Courses and training: Prior attendance in courses and seminars in the field</li> <li>Computer literacy: Excellent computer skills</li> <li>Special qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Company Description elämä.ai is a technology-focused organization dedicated to creating solutions that enhance everyday life and contribute to a better future. The company works at the intersection of innovation and practicality, aiming to infuse intelligence and usability into digital products and services. Team members collaborate across disciplines to build technology that is human-centered, reliable, and impactful. Applicants can expect a forward-thinking environment that values continuous improvement, ethical practices, and meaningful outcomes. Role Description The Information Technology Project Coordinator is a full-time, on-site role based in Heliopolis. This position is responsible for coordinating IT projects from initiation through delivery, including organizing project tasks, tracking timelines, and maintaining project documentation. The coordinator will support project managers and technical teams, schedule and lead status meetings, document decisions and action items, and follow up to ensure milestones are met. Day-to-day activities include communicating with stakeholders, monitoring project risks and issues, updating project plans and reports, and ensuring adherence to processes and quality standards. The role also involves assisting with resource allocation, facilitating cross-functional collaboration, and helping streamline workflows to support successful technology outcomes. Qualifications Strong project coordination skills, including task tracking, documentation, and meeting facilitation. Knowledge of information technology concepts and familiarity with common IT tools, systems, and workflows. Analytical skills to interpret data, identify risks, and support decision-making. Effective communication skills for collaborating with technical and non-technical stakeholders. Foundational project management abilities, including understanding of project lifecycle and methodologies. Experience with project management and collaboration tools (e.g., Jira, Trello, MS Project, or similar) is beneficial. Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience. Ability to work on-site in Heliopolis, manage multiple priorities, and maintain attention to detail. Experience in technology or software development environments is a plus.

Company Description E3mel Business Academy is a leading Arabic training provider for individuals and companies in the fields of business and management. The Academy delivers programs led by top Arab trainers, combining practical application with accredited certificates to support career growth and professional development. Its courses are designed to be relevant to real-world business challenges and to help learners build actionable skills. E3mel Business Academy serves learners across the region, including the Saudi market, under Tax Identification Number 468-688-672.<br>Role Description This is a full-time, on-site Telesales Agent role located in Qesm El Maadi, focused on promoting and selling education courses to the Saudi market. The Telesales Agent will make outbound calls and handle inbound inquiries to present course offerings, understand learner needs, and recommend suitable programs. Daily tasks include explaining course features and benefits, answering questions, following up with potential learners, and closing sales in line with targets. The role also involves maintaining accurate records in the CRM system, coordinating with the customer service and training teams, and providing feedback on customer needs to help improve offerings and sales approaches.<br>Qualifications<br> Strong Communication skills, including clear spoken Arabic and professional written and verbal communication in en_US. Customer Service and Customer Support abilities to handle inquiries, resolve issues, and provide a positive learner experience. Proven Sales skills, including telesales experience, objection handling, and closing techniques. Interest in Training and education, with the ability to understand and explain business and management course content. Previous experience in telesales or call center roles, preferably in education or services markets. Comfort working with CRM systems and basic computer applications (email, spreadsheets, online communication tools). Goal-oriented mindset with the ability to work under targets and manage time efficiently. High level of professionalism

Company Description Vocal Bridge is a growing customer engagement company focused on delivering high-quality telesales and support services across diverse industries. The organization emphasizes clear communication, ethical sales practices, and strong, long-term relationships with clients and customers. Team members work in a structured, performance-oriented environment with opportunities to learn, develop, and advance in their careers. Vocal Bridge values professionalism, collaboration, and reliability, encouraging employees to contribute ideas that improve processes and customer experience. Role Description The Telesales Agent role at Vocal Bridge is a full-time, on-site position based in Nasr City. In this role, the agent contacts potential and existing customers by phone to promote products or services, explain features and benefits, and handle objections in a clear and respectful manner. Daily tasks include following scripts and sales guidelines, updating customer records in the system, and meeting individual and team sales targets. The agent responds to inbound inquiries, performs outbound calls, and ensures that each interaction reflects the company’s service standards. Collaboration with supervisors and colleagues to share feedback, attend training sessions, and improve sales techniques is an ongoing part of the role. Qualifications Strong communication and active listening skills, with clear and confident phone presence. Customer service and sales abilities, including negotiation, objection handling, and closing techniques. Basic computer proficiency and ability to work with CRM or call center software and data entry tools. Ability to follow structured processes, adhere to scripts, and comply with company policies and regulations. Previous experience in telesales, call centers, or customer-facing roles is preferred but not mandatory. Consistent reliability, time management skills, and the ability to work in a target-driven environment. High school diploma or equivalent; additional training in sales or customer service is an advantage. Fluency in spoken and written English and/or local language, depending on campaign requirements.

Company Description COB Solution supports medical providers by streamlining operations, optimizing workflows, and delivering innovative solutions that enhance patient care. The organization focuses on helping healthcare practices operate more efficiently, reduce administrative burdens, and improve service quality. By providing practical tools and services, COB Solution contributes to better patient experiences and outcomes. Team members work in a dynamic environment that values problem-solving, collaboration, and continuous improvement to drive growth for healthcare clients.<br>Role Description The English Customer Service role is a full-time, on-site position based in El Maadi El Gadida. The individual in this role will respond to patient and provider inquiries in English, handle phone calls, emails, and chat messages, and provide clear information about services and processes. Daily responsibilities include resolving issues, documenting interactions accurately, following established workflows, and escalating complex cases when needed. The role involves collaborating with internal teams to ensure timely follow-up, maintaining a professional tone, and meeting performance and quality targets. The position is intended for graduates with English proficiency at B2–C1 level.<br>Qualifications<br> Strong English communication skills (B2–C1), including clear spoken and written interaction, and the ability to explain information in an accessible way. Customer Service experience and skills in handling inquiries, managing complaints, and maintaining a courteous, solution-oriented approach. Background in English Teaching, Training, or coaching that supports effective guidance and clear communication with diverse stakeholders. Translation abilities to understand and convey information accurately between English and local language when needed. Bachelor’s degree (any discipline), preferably in languages, communication, business, or a related field. Ability to work on-site in El Maadi El Gadida, adhere to schedules, and collaborate in a structured team environment. Strong problem-solving skills, attention to detail, and comfort with using computer-based systems and CRM tools. Prior experience in healthcare, contact centers, or administrative support is an advantage.

Company Description Values Home Furniture is a retail company specializing in stylish, functional, and affordable home furniture for a wide range of customers. The company focuses on providing quality products and a welcoming showroom experience to help customers furnish their homes with confidence. Values Home Furniture aims to build long-term relationships through honest service, clear communication, and dependable after-sales support. Team members are encouraged to contribute ideas, learn continuously, and grow their careers in a supportive environment. Role Description This is a full-time, on-site Sales Executive role based in Cairo. The Sales Executive will welcome customers to the showroom, understand their needs, and guide them in selecting suitable furniture solutions. Day-to-day tasks include demonstrating product features, preparing price quotations, processing sales orders, and coordinating with the operations team to ensure accurate delivery and installation. The role also involves maintaining product displays, following up with leads, handling basic customer complaints or inquiries, and updating customer records in sales systems. The Sales Executive is expected to meet sales targets, support promotional activities, and represent Values Home Furniture in a professional, customer-focused manner. Qualifications Strong customer service and interpersonal skills, with the ability to build rapport and maintain long-term client relationships. Sales and negotiation skills, including experience working with sales targets and closing deals in retail or similar environments. Basic computer and point-of-sale (POS) skills, with the ability to use CRM or sales tracking tools. Clear verbal and written communication skills in English and Arabic. Ability to work on-site in Cairo, including weekends or shifts as required by retail operations. Attention to detail and organizational skills for managing product information, pricing, and customer records. Previous experience in furniture, home décor, or retail sales is an advantage. High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry Experience Fresher / Experience in a Domestic or International process Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement<br>Certifications:Should clear internal & external certifications

Company Description Competent HR Consultancy provides smart, reliable HR outsourcing solutions tailored to the specific needs of each client. Since launch, the firm has supported over 80 clients across multiple industries, building long-term relationships through quality, speed, and competitive pricing. Clients frequently refer new partners, reflecting trust in Competent’s focus on measurable results rather than standard services. The team prioritizes understanding each organization, adapting to its context, and delivering targeted HR solutions. Competent grows client teams through a commitment to excellence instead of advertising. Role Description The Geographic Information System (GIS) Specialist is a full-time, on-site role based in Cairo. The specialist will manage, analyze, and visualize geospatial data to support client projects and internal decision-making. Daily responsibilities include collecting and organizing spatial datasets, creating and updating maps, running spatial analyses, and maintaining GIS databases and related documentation. The role also involves collaborating with project teams to translate business requirements into GIS workflows, preparing clear reports and visual outputs, and ensuring data accuracy and integrity. The GIS Specialist will support continuous improvement of GIS tools, standards, and processes to enhance service quality. Qualifications Strong Analytical Skills to interpret geospatial information, identify patterns, and support data-driven decisions. Proficiency in Geographic Information Systems (GIS) software and tools for spatial analysis and visualization. Experience in Data Management, including organizing, cleaning, and maintaining spatial and non-spatial datasets. Ability to work with Geospatial Data and create accurate, clear Maps for technical and non-technical stakeholders. Bachelor’s degree in Geography, GIS, Environmental Science, Engineering, Computer Science, or a related field. Familiarity with spatial databases (e.g., Post GIS), mapping tools (e.g., Arc GIS, QGIS), and basic scripting or automation is an advantage. Strong communication skills, attention to detail, and ability to collaborate effectively in cross-functional teams. Experience working on location-based projects or consulting assignments is beneficial.

Company Description Sky View Suites Hotel is a modern hospitality property offering comfortable accommodations and personalized service to guests from around the world. Located in Hurghada, the hotel focuses on delivering a welcoming atmosphere and a high standard of front-office operations. Team members are encouraged to provide professional, efficient, and friendly service to ensure a positive guest experience. The hotel values reliability, collaboration, and attention to detail in all guest interactions.<br>Role Description The Front-Office Shift Leader is responsible for supervising daily front-office operations, ensuring smooth check-in and check-out processes, and maintaining high standards of guest service. This full-time, on-site role in Hurghada includes overseeing front-desk staff during assigned shifts, coordinating room assignments, handling guest inquiries and complaints, and managing reservations and payments. The shift leader monitors lobby activity, supports receptionist duties, and ensures that phone and in-person communication is courteous, accurate, and timely. The role also involves maintaining front-office records, aligning staff schedules with occupancy trends, and collaborating with other departments to support overall hotel operations.<br>Qualifications<br> <br>Strong customer service skills with experience in receptionist duties and front-office operations. Proficient phone etiquette and appointment scheduling or reservation management abilities. Effective communication skills, including clear verbal and written interaction with guests and team members. Previous experience in hospitality, hotel front desk, or similar guest-facing roles is highly beneficial. Ability to lead and motivate a front-office team, handle multiple tasks, and resolve issues calmly and professionally. Good organizational skills, attention to detail, and basic computer proficiency (PMS or reservation systems experience is a plus). Flexible availability for shift work, including evenings, weekends, and holidays as required. Fluency in English; additional languages are an advantage.

Company Description TP Career is a talent and recruitment partner focused on connecting skilled graduates with impactful roles in customer-focused organizations. The company collaborates with employers that value professional development, communication excellence, and strong service standards. TP Career supports candidates with guidance throughout the hiring process, helping them find roles that match their language proficiency and career goals. The organization promotes inclusive hiring practices and offers opportunities to grow in dynamic, fast-paced environments.<br>Role Description The Customer Service Representative – Wave0 | C1 English Graduates role is a full-time, on-site position based in Qesm 1st New Cairo. The role involves handling customer inquiries via phone, email, or chat, providing accurate information, and resolving issues in a timely and professional manner. Daily tasks include managing customer accounts, documenting interactions, following established procedures, and escalating complex cases when necessary. The representative is expected to maintain high levels of customer satisfaction, demonstrate empathy, and ensure a positive customer experience. Collaboration with team members and adherence to performance metrics and quality standards are also core aspects of the role.<br>Qualifications<br> <br>Strong customer service and customer support skills, with the ability to handle inquiries and resolve issues effectively. Ability to maintain customer satisfaction and support a positive customer experience across different communication channels. C1-level English proficiency (spoken and written), with clear communication and active listening skills. Ability to work on-site in Qesm 1st New Cairo on a full-time schedule, with reliability and punctuality. Comfort with using computer systems, CRM tools, and basic office software to document and track customer interactions. Problem-solving mindset, patience, and resilience in dealing with a high volume of customer contacts. Previous experience in a customer-facing or contact center role is an advantage, but strong service orientation and willingness to learn are highly valued.

Job Summary We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM Developer to design, develop, and maintain advanced CRM solutions that support business growth and digital transformation. The ideal candidate will have strong technical expertise in Dynamics 365, Power Platform, and integrations, with the ability to translate business requirements into scalable technical solutions.<br>Key Responsibilities Design, develop, customize, and maintain Microsoft Dynamics 365 CRM solutions. Develop plugins, custom workflows, business process flows, and Power Automate flows. Customize forms, views, dashboards, reports, and security roles. Build and manage integrations between Dynamics 365 and external systems using:Web APIsAzure services Middleware tools Lead technical design sessions and provide solution architecture guidance. Perform system upgrades, patches, and performance tuning. Ensure best practices for:Security Data integrity Scalability Provide technical leadership and mentor junior developers. Participate in code reviews and enforce development standards. Troubleshoot, debug, and resolve complex production issues. Collaborate closely with:Business Analysts Project Managers QA teams Prepare technical documentation and deployment guides.<br>Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience in Microsoft Dynamics 365 CRM development. Strong proficiency in:C#. NETJava Script / Type Script HTML / CSSAdvanced experience with:Power Platform (Power Apps, Power Automate, Power BI) Dataverse Plugins and Custom APIsSolid experience with:REST / OData APIsAzure Functions Azure Logic Apps Strong understanding of:CRM security model Business rules Workflow automation Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills.<br>Preferred Qualifications Microsoft Dynamics certifications (MB-210, MB-300, PL-400, etc.) Experience with:Azure Dev Ops CI/CD pipelines SSRS / Fetch XML reporting Experience in enterprise or multi-region CRM implementations. Leadership or team lead experience.<br>Soft Skills Strong communication and presentation skills. Ability to work independently and within cross-functional teams. High attention to detail. Strong time management and multitasking ability.