AccorHotels jobs
459
Jobs Found
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an enthusiastic and detail-oriented GSA-Front Office professional to join our team in Mysuru, India. As the first point of contact for our guests, you will be instrumental in creating memorable experiences from arrival through departure. Your role is pivotal in setting the tone for each guest's stay while maintaining the highest standards of hospitality and operational excellence.</p>
<ul>
<li>Greet guests with warmth and professionalism, ensuring a welcoming first impression that reflects our commitment to exceptional service</li>
<li>Execute efficient check-in and check-out procedures while maintaining accuracy and attention to detail</li>
<li>Respond promptly and empathetically to guest requests and inquiries, resolving issues with transparency and decisiveness</li>
<li>Manage guest accounts and settle payments with precision and integrity</li>
<li>Take initiative to personalize each guest's experience by understanding their needs and preferences</li>
<li>Promote hotel facilities and services strategically, identifying opportunities to enhance guest stays through thoughtful upselling</li>
<li>Maintain organized records and manage reservations with meticulous attention to detail</li>
<li>Collaborate with team members across departments to ensure seamless operations and consistent service delivery</li>
<li>Uphold and exceed customer service standards, ensuring guest expectations are consistently surpassed</li>
<li>Bring operational matters of concern to management's attention promptly and transparently</li>
<li>Demonstrate flexibility and resilience in managing multiple priorities during peak periods</li>
<li>Support the front office team in achieving departmental goals and maintaining a positive, inclusive work environment</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Relevant diploma or degree in hotel management or hospitality-related field</li>
<li>Proven experience in front office operations, guest services, or reception desk management</li>
<li>Excellent multi-tasking and time management abilities</li>
<li>Strong problem-solving and conflict resolution skills</li>
<li>Outstanding interpersonal and communication skills (verbal and written)</li>
<li>Demonstrated service orientation with a genuine commitment to guest satisfaction</li>
<li>High level of flexibility, initiative, and teamwork capability</li>
<li>Proficiency with Opera property management system (preferred)</li>
<li>General computer proficiency and familiarity with reservation systems</li>
<li>Attention to detail and organizational skills</li>
<li>Ability to work collaboratively in a team-oriented environment</li>
<li>Knowledge of hotel facilities, services, and upselling techniques</li>
<li>Sincerity, reliability, and professional demeanor</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We're looking for an experienced and visionary director of housekeeping to lead our housekeeping operations in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of our housekeeping department, driving operational excellence while fostering a culture of innovation, collaboration, and exceptional guest satisfaction. You'll work strategically to maintain the highest standards of cleanliness and presentation while building and mentoring a dedicated team committed to delivering outstanding service.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Develop, implement, and continuously refine housekeeping policies, procedures, and quality standards that align with organizational goals and industry best practices</li>
<li>Lead, mentor, and motivate a diverse team of housekeeping staff, including supervisors and room attendants, fostering a supportive and inclusive work environment</li>
<li>Create, manage, and analyze departmental budgets, including labor costs, supplies, and equipment procurement, while identifying cost-saving opportunities</li>
<li>Conduct regular inspections and quality audits to ensure consistent cleanliness, presentation standards, and compliance with established protocols</li>
<li>Collaborate seamlessly with other departments to coordinate guest experiences and resolve interdepartmental challenges</li>
<li>Implement and monitor comprehensive health, safety, and environmental protocols, ensuring full compliance with local regulations and sustainability practices</li>
<li>Manage inventory systems and vendor relationships to optimize procurement of cleaning supplies and equipment</li>
<li>Analyze performance metrics and key performance indicators to identify trends, implement improvements, and drive operational efficiency</li>
<li>Address guest complaints and feedback related to housekeeping services with empathy and decisiveness, turning challenges into opportunities for improvement</li>
<li>Stay informed about industry trends, emerging technologies, and innovative housekeeping practices, and champion their adoption within the department</li>
<li>Recruit, onboard, and develop housekeeping staff, creating clear career paths and performance review processes</li>
<li>Manage crisis situations and adapt quickly to changing operational demands while maintaining service excellence</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience of 5+ years in housekeeping management, preferably in luxury hotels, resorts, or high-end hospitality environments</li>
<li>Bachelor's degree in hospitality management, business administration, or related field (preferred)</li>
<li>Certified Executive Housekeeper (CEH) certification or equivalent professional credential (preferred)</li>
<li>Exceptional leadership and team management skills with the ability to inspire and develop staff at all levels</li>
<li>Strong communication and interpersonal abilities, with proficiency in engaging with diverse, multicultural teams</li>
<li>Advanced proficiency in budgeting, financial management, and cost analysis</li>
<li>In-depth knowledge of cleaning techniques, products, equipment, and industry-standard protocols</li>
<li>Experience with hospitality management software and property management systems</li>
<li>Excellent analytical and problem-solving skills with a data-driven approach to decision-making</li>
<li>Comprehensive understanding of health, safety, and environmental regulations specific to the hospitality sector</li>
<li>Strategic planning and operational management expertise</li>
<li>Vendor and supplier relationship management experience</li>
<li>Strong quality assurance and inspection capabilities</li>
<li>Knowledge of sustainability initiatives and environmental compliance practices</li>
<li>Ability to work flexible hours, including weekends, holidays, and on-call availability as needed</li>
<li>Demonstrated commitment to delivering exceptional guest experiences and maintaining high service standards</li>
<li>Resilience and adaptability in fast-paced, dynamic environments</li>
<li>Organized, detail-oriented approach with strong time management skills</li>
<li>Inclusive mindset with the ability to foster a collaborative and supportive departmental culture</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet.</li>
<li>We recognize and celebrate our team and individual success.</li>
</ul>
<p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p>Lobby ambassadors greet guests, provide directions, answer questions, and assist with special requests such as transportation, reservations, or local recommendations. They ensure guests feel welcomed and comfortable, enhancing the overall experience of the property or organization.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<ol>
<li>Clean the rooms according to identified standards.</li>
<li>Sign when taking and handing back keys.</li>
<li>Start by dusting the general area in the lobby.</li>
<li>Organise the floor trolleys and procure missing material.</li>
<li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g., extra bed, pillows, towels).</li>
<li>Collect the empty plates, glasses, and utensils in the rooms and place them on the shelf in front of the elevator.</li>
<li>Clean the rooms assigned to him/her according to the identified standards.</li>
<li>Fill in the room status, textile report, and amenities report in the maid report.</li>
<li>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices, or rooms; also inform the Floor Supervisors.</li>
<li>Immediately report any room discrepancies.</li>
<li>Immediately hand in all lost and found items to the Housekeeping Office.</li>
<li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li>
<li>Perform all duties assigned by seniors.</li>
<li>Report any rooms that have not been cleaned due to a specific reason to the Office or Floor Supervisor (e.g., Do Not Disturb, cleaning not requested).</li>
<li>Take part in vocational trainings and sign the attendance form.</li>
<li>Be familiar with and implement the hotel’s security rules.</li>
<li>Ensure that all materials used to make up the rooms are ironed, unsoiled, intact, and proper. Otherwise, tie a knot in such items and send them to the laundry.</li>
<li>Vacuum the floor corridors and dust the dressers, objects, and paintings every morning and in the evening.</li>
<li>Regularly vacuum and mop the guest stairs.</li>
<li>Start and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li>
<li>Maintain cleanliness, friendliness, and hygiene.</li>
<li>Encourage colleagues to be productive by coming up with new ideas.</li>
<li>Be a member of the Emergency Response Team.</li>
<li>Participate in activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary trainings. Minimize consumption of all used materials and equipment (e.g., paper, printed materials).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry out decisions made for saving energy and assess the environmental impact and energy efficiency of purchased equipment.</li>
<li>Carry out responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ol>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a primary school or vocational diploma.</p>
<p><strong>Experience:</strong> Able to learn the job in a few months and enhance knowledge within one year.</p>
<p><strong>Foreign language:</strong> Not expected.</p>
<p><strong>Courses and training:</strong> Not expected.</p>
<p><strong>Computer literacy:</strong> Not compulsory.</p>
<p><strong>Skills:</strong> Expected to use the devices and equipment related to the job. Expected to know the standard work routines and general rules. Required to possess certification for the job if necessary. Must be reliable, aware of personal hygiene, in good health to perform the job, able to express oneself well and communicate easily, presentable, eager to learn and work in this area, responsible, and disciplined.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>To guard our guests' lives against drowning in the pool or beach.</p>
<p>Continuous monitoring of the hotel pool and beach and ensure all hotel signs in the area are updated.</p>
<p>Hold a governmental certificate in lifeguard updated and renew it as required.</p>
<p>Inform management to prepare reports for any hazard situations during the shift.</p>
<p>Be aware of and have sufficient knowledge about first aid and how to deal with drowning cases.</p>
<p>Be flexible in assisting around different areas of the hotel and perform any other tasks assigned by management.</p>
<p>Operate a quality professional fitness program including fitness testing, evaluations, program design, and fitness instruction.</p>
<p>Be aware of the hotel’s health, safety, and hygiene policies.</p>
<p>Ensure all safety and cleaning standards are maintained throughout the hotel.</p>
<p>Identify and prevent activities and equipment purchases that may cause harm to the environment. Participate in activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.</p>
<p>Promote minimum consumption of currently used materials and equipment (paper, printed items, etc.).</p>
<p>Implement necessary warnings and departmental training to save energy within the facility. Continue implementing decisions made for energy conservation.</p>
<p>Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p>
<p>Perform all other duties assigned by managers and hotel management not specified in this job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of related work experience.</li>
<li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li>
<li>Courses and training: Professional trainings, seminars, and professional certification.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Make sure that the daily plan identified for him/her and the personnel is carried out according to the standards.</p>
<ul>
<li>Ensure that all vacuuming, washing, polishing and furniture care is carried out professionally and according to the rules.</li>
<li>Train all public area personnel on how to maintain the equipment and devices.</li>
<li>Prepare and ensure implementation of a cleaning plan.</li>
<li>Monitor and check the sections and items that need maintenance and repairs.</li>
<li>Make sure that the storage and cleaning work is carried out successfully and properly.</li>
<li>Make sure that the chemicals are used properly and economically. At the same time, ensure that these personnel use these chemicals in a safe manner without harming human health.</li>
<li>Keep track of the daily breakdowns and maintenance jobs, report and monitor the situation to the respective sections.</li>
<li>Check whether the maintenance and cleaning of the public toilets comply with the standards.</li>
<li>Immediately hand over any lost and found items to the Housekeeping Office.</li>
<li>When necessary, organise trainings in coordination with the Housekeeper and ensure participation.</li>
<li>Be familiar with the fire and safety rules and instruct colleagues accordingly.</li>
<li>Ensure successful and complete coordination between shifts.</li>
<li>Work in coordination with the Food and Beverage Department in order to ensure that the banquets in the units are delivered in an organised and systematic manner.</li>
<li>Play an active role in day-to-day operations.</li>
<li>Ensure that his/her and personnel uniforms and appearance are always clean and hygienic.</li>
<li>Attend other departmental meetings and trainings and the General Manager’s meetings according to the hotel management calendar.</li>
<li>Take part in the Emergency Response Team.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school diploma.</li>
<li><strong>Experience:</strong> At least 5 years of experience in the industry.</li>
<li><strong>Foreign language:</strong> At least one foreign language in order to communicate with guests and/or understand the technical terminology of the devices and equipment and use them accordingly.</li>
<li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li>
<li><strong>Computer literacy:</strong> MS Office applications and HK package programmes.</li>
<li><strong>Skills:</strong> Expected to have sufficient knowledge and experience concerning the methods, techniques and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nestled in nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique area for adults.</p>
<p>All this is set in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and exceptional spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<ul>
<li>Assist the Recreation Manager in overseeing daily operations of all recreational facilities, including swimming pools, beaches, and sea activities.</li>
<li>Supervise and support lifeguards, beach staff, and recreation staff to ensure smooth and safe operations.</li>
<li>Coordinate and implement recreational activities and events to enhance guest experiences.</li>
<li>Ensure compliance with safety regulations and Swissotel’s standards at all recreational areas.</li>
<li>Monitor the condition of recreational equipment and facilities, reporting maintenance needs promptly.</li>
<li>Provide training and mentorship to recreation staff, ensuring exceptional guest service delivery.</li>
<li>Assist in scheduling and managing lifeguard shifts to ensure proper coverage of swimming areas.</li>
<li>Address guest inquiries, concerns, and complaints regarding recreational activities and services professionally.</li>
<li>Support the organization of sea and pool activities, ensuring safety and equipment availability.</li>
<li>Conduct regular inspections of recreational facilities to maintain cleanliness and operational standards.</li>
<li>Assist in developing and promoting special programs and events for guests of all ages.</li>
<li>Maintain accurate records of guest participation in activities and prepare reports for management.</li>
<li>Ensure that all recreational staff are properly certified and trained in safety protocols.</li>
<li>Collaborate with other departments to coordinate services and provide a seamless guest experience.</li>
<li>Assist in managing the department’s budget, ensuring cost-effective use of resources.</li>
<li>Promote sustainable practices within recreational activities, such as eco-friendly water sports.</li>
<li>Step in to oversee the recreation department in the absence of the Recreation Manager.</li>
<li>Monitor and respond to weather and environmental conditions to ensure guest safety during outdoor activities.</li>
<li>Uphold Swissotel’s luxury service standards in all recreational operations and activities.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in recreation management, parks and recreation, or related field.</li>
<li>Minimum of 2 years of experience in recreation management or a related field.</li>
<li>Strong leadership and supervisory skills.</li>
<li>Excellent organizational and time management skills.</li>
<li>Proficiency in computer software, including Microsoft Office Suite.</li>
<li>CPR and First Aid certification.</li>
<li>Certifications in specific areas of recreation, such as aquatics or fitness.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Fluency in English; additional languages are a plus.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We are seeking a skilled and detail-oriented Butcher Sous Chef with experience in Turkish cuisine to join our culinary team. The successful candidate will be responsible for preparing, portioning, and maintaining the highest quality standards for all meat products while supporting the kitchen in the preparation of authentic Turkish dishes. This role requires expertise in meat fabrication, food safety, and traditional Turkish cooking techniques.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Receive, inspect, and store meat deliveries according to food safety standards.</li>
<li>Cut, trim, debone, portion, and prepare beef, lamb, chicken, and other meats for Turkish menu items.</li>
<li>Prepare meats for kebabs, döner, köfte, ?i?, and other traditional Turkish specialties.</li>
<li>Marinate and season meats according to established recipes and quality standards.</li>
<li>Assist the Head Chef and Sous Chef in daily kitchen operations and production planning.</li>
<li>Ensure proper labeling, rotation (FIFO), and storage of all meat products.</li>
<li>Monitor inventory levels and report purchasing requirements.</li>
<li>Maintain cleanliness and sanitation of the butcher section, equipment, and workstations.</li>
<li>Minimize waste through efficient portion control and proper utilization of meat cuts.</li>
<li>Follow HACCP, food safety, hygiene, and occupational health and safety regulations.</li>
<li>Train and assist junior kitchen staff in proper butchery techniques and food handling procedures.</li>
<li>Support banquet, catering, and à la carte operations as required.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Expertise in lamb and beef preparation for Turkish cuisine.</li>
<li>Knowledge of authentic Turkish spices, marinades, and grilling methods.</li>
<li>Ability to maintain consistent product quality and presentation.</li>
<li>Experience in inventory management and cost control.</li>
<li>Flexibility to work evenings, weekends, and public holidays.</li>
<li>Proven experience as a Butcher, Butcher Chef, or Sous Chef in a Turkish or Middle Eastern restaurant or hotel.</li>
<li>Strong knowledge of meat cuts, fabrication, portioning, and preparation techniques.</li>
<li>Experience preparing traditional Turkish meat dishes and marinades.</li>
<li>Good understanding of food safety, HACCP, and sanitation standards.</li>
<li>Ability to work in a fast-paced, high-volume kitchen environment.</li>
<li>Strong organizational and time management skills.</li>
<li>Team player with excellent communication skills.</li>
<li>Culinary or food production certification is an advantage.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our Academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<p>Maintain and manage employee records, including contracts, personal files, and legal documentation.<br>
Oversee payroll processing, ensuring accuracy and timely payment of salaries and benefits.<br>
Ensure compliance with Egyptian labor laws and Swissôtel policies in all personnel matters.<br>
Monitor attendance, leave requests, and overtime records, addressing discrepancies when necessary.<br>
Administer employee benefits programs, including health insurance, retirement plans, and other perks.<br>
Provide guidance on labor law compliance and HR policies to employees and managers.<br>
Prepare and submit periodic reports on personnel data and HR metrics to management.<br>
Handle employee inquiries and resolve issues related to contracts, benefits, and employment terms.<br>
Collaborate with the HR team on recruitment processes by managing employee onboarding documentation.<br>
Develop and maintain a personnel database for efficient access to employee information.<br>
Coordinate with department heads to ensure alignment on HR and operational needs.<br>
Support audits and inspections to ensure the integrity of personnel processes and records.<br>
Conduct exit interviews and manage offboarding processes, ensuring proper documentation.<br>
Manage visa, work permits, and legal requirements for expatriate employees.<br>
Implement and monitor policies related to attendance, punctuality, and workplace discipline.<br>
Assist in implementing HR initiatives and training sessions for employees.<br>
Collaborate with the payroll team to ensure accurate processing of tax and social insurance deductions.<br>
Foster a professional and confidential environment in handling employee records and matters.<br>
Review and update personnel policies in line with legal and corporate changes.<br>
Act as a liaison between employees and management to maintain a harmonious workplace.</p>
<h4>Qualifications</h4>
<ul>
<li>Hospitality industry experience, particularly in hotel or resort operations</li>
<li>Experience with Human Resources Information Systems (HRIS) and talent management platforms</li>
<li>Demonstrated success implementing organizational change initiatives and process improvements</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Swissôtel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nestled in nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique area for adults.</p>
<p>All this is set in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<ul>
<li>Assist in maintaining accurate and up-to-date employee records, including contracts and personal files.</li>
<li>Support payroll processing by verifying attendance, overtime, and leave records.</li>
<li>Ensure compliance with Egyptian labor laws and Swissôtel policies in personnel matters.</li>
<li>Monitor employee attendance, leave requests, and punctuality, addressing discrepancies as needed.</li>
<li>Assist with the administration of employee benefits programs, including health insurance and social security.</li>
<li>Help prepare periodic reports on personnel data, such as turnover, attendance, and benefits usage.</li>
<li>Respond to employee inquiries related to contracts, benefits, and employment policies.</li>
<li>Collaborate with the Personnel Manager to support recruitment and onboarding processes.</li>
<li>Facilitate the collection and documentation of legal requirements for local and expatriate employees.</li>
<li>Support audits by ensuring the accuracy and completeness of personnel files and records.</li>
<li>Assist with offboarding processes, including exit interviews and final settlements.</li>
<li>Coordinate with other departments to ensure proper implementation of HR policies and procedures.</li>
<li>Maintain and update the personnel database for quick and accurate access to employee information.</li>
<li>Support the implementation of disciplinary actions and ensure proper documentation.</li>
<li>Provide guidance to employees and managers on labor law compliance and personnel policies.</li>
<li>Assist in organizing training sessions related to compliance and workplace policies.</li>
<li>Ensure the confidentiality and security of all personnel records and sensitive information.</li>
<li>Collaborate on initiatives to improve the efficiency of personnel operations and workflows.</li>
<li>Monitor and report any potential risks related to labor law or personnel practices.</li>
<li>Act as a liaison between employees and the Personnel Manager to maintain a harmonious work environment.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Hospitality industry experience, particularly in hotel or resort operations</li>
<li>Experience with Human Resources Information Systems (HRIS) and talent management platforms</li>
<li>Demonstrated success implementing organizational change initiatives and process improvements</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Fluency in English; additional languages are a plus</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel<br>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p>The Procurement Manager is responsible for building and leading the end-to-end procurement function for Portaluna, Ras El Hekma. You will define sourcing strategy, establish supplier networks, and ensure all goods and services reflect the brand’s design vision, operational needs, and ultra-luxury standards.</p>
<p>From pre-opening through operations, you will play a critical role in shaping how the hotel comes to life—ensuring quality, value, and consistency across every touchpoint.</p>
<h4>What you’ll do…</h4>
<h4>Pre-opening responsibilities</h4>
<ul>
<li>Establish the full procurement framework, including policies, workflows, approval processes, and governance structures.</li>
<li>Lead sourcing and procurement for FF&E, OS&E, services, and all operational requirements for launch.</li>
<li>Identify, evaluate, and onboard local and international suppliers aligned with brand standards and project timelines.</li>
<li>Partner with design, project, finance, and operations teams to align specifications, budgets, and delivery schedules.</li>
<li>Develop procurement tracking systems, reporting tools, and dashboards to ensure transparency and control from day one.</li>
</ul>
<h4>Operational responsibilities</h4>
<ul>
<li>Manage end-to-end procurement activities, ensuring efficiency, compliance, and cost effectiveness.</li>
<li>Oversee supplier performance, contract negotiations, and commercial agreements.</li>
<li>Monitor budgets, purchase orders, and spend analysis to support financial discipline and value optimisation.</li>
<li>Ensure timely delivery of goods and services to support seamless hotel operations.</li>
<li>Work closely with operational departments to translate needs into effective sourcing solutions.</li>
</ul>
<h4>Supplier & stakeholder management</h4>
<ul>
<li>Build and maintain strong relationships with regional and global suppliers.</li>
<li>Negotiate contracts that balance quality, cost, and brand alignment.</li>
<li>Continuously evaluate supplier performance and drive accountability and improvement.</li>
<li>Act as a key commercial partner to all departments across the hotel.</li>
</ul>
<h4>Brand & compliance</h4>
<ul>
<li>Ensure all procurement activity reflects Portaluna and Morgans Originals brand standards.</li>
<li>Promote ethical sourcing, sustainability, and responsible procurement practices.</li>
<li>Maintain full compliance with internal governance, audit requirements, and local regulations.</li>
<li>Support a culture of transparency, accountability, and operational excellence.</li>
</ul>
<h4>Qualifications</h4>
<h4>What we’re looking for…</h4>
<ul>
<li>Degree or diploma in Supply Chain Management, Procurement, Business Administration, or a related field. Professional certifications (CIPS or equivalent) are an advantage.</li>
<li>Minimum 5+ years’ experience in procurement, ideally within luxury hospitality, lifestyle, or large-scale pre-opening developments.</li>
<li>Strong knowledge of end-to-end procurement processes including sourcing, contract negotiation, supplier management, and cost control.</li>
<li>Proven ability to manage FF&E, OS&E, and operational procurement in a high-volume, deadline-driven environment.</li>
<li>Excellent negotiation, communication, and stakeholder management skills, with a strong commercial mindset.</li>
<li>Highly organised, detail-oriented, and solutions-driven, with the ability to balance quality, cost, and timelines effectively.</li>
<li>Fluency in English; Arabic and additional languages are a plus.</li>
</ul>
<h4>Additional information</h4>
<h4>What’s in it for you...</h4>
<ul>
<li>Lots of opportunity to progress and switch it up as part of a global family of brands.</li>
<li>Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li>
<li>Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.</li>
<li>The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</li>
<li>Assigned to work in the restaurant or bars.</li>
<li>Prepare the restaurants and bars, taking into account the service flow in these areas.</li>
<li>Take and serve orders from customers.</li>
<li>Inform customers about order alternatives and encourage the sales of targeted services.</li>
<li>Deliver maximum service in each unit, keeping in line with service rules.</li>
<li>Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.</li>
<li>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.</li>
<li>Comply with the departmental instructions and procedures published by the F&B Department.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: English is required.</li>
<li>Courses and training: Vocational trainings and seminars.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Checks cleanliness of lobby and public areas, lights, as well as front office staff in proper and orderly appearance and behaviour. Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP guests.</li>
<li>Checks registration cards of arriving guests and ensures all information is filled on each card either by Guest Relation Officers or the guests. Assists in VIP arrivals and departures in absence of guest relation officers.</li>
<li>Assists in sending guest messages or faxes.</li>
<li>Gives instructions to the Night Reception during high occupancy periods regarding walk-in guests and releasing rooms blocked because of no-shows.</li>
<li>Assists in handling room lock problems.</li>
<li>Prepares and checks for VIP arrivals and escorts guests to rooms.</li>
<li>Coordinates with all departments concerned in order to maintain Front Office functions properly.</li>
<li>Operates the front office computer system to assist front office attendants.</li>
<li>Checks group department fit and ensures switchboard makes appropriate wake-up calls.</li>
<li>Handles guest complaints and other related problems and reports on the Assistant Manager’s log book.</li>
<li>Assists reception, business centre, cashier, concierge, and bell captain when they are busy.</li>
<li>Predicts that all activities and purchased equipment and belongings may create disease for the environment; participates in all activities organized to protect biological diversity and shares individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provides minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implements necessary warnings and departmental trainings to save energy inside the facility. Carries out decisions taken for saving energy. Predicts effects of environment and energy efficiency on purchased equipment.</li>
<li>Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</li>
<li>Carries out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Performs all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> Bachelor’s degree.</li>
<li><strong>Experience:</strong> At least 5 years of experience in the industry following theoretical education.</li>
<li><strong>Foreign language:</strong> Sufficient level of English and Arabic to communicate effectively with guests and employees.</li>
<li><strong>Courses and training:</strong> Advanced theoretical and practical knowledge.</li>
<li><strong>Computer literacy:</strong> MS Office applications, front office operating programmes (Fidelio, Opera, etc.).</li>
<li><strong>Skills:</strong> Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment, and work processes in the related field. Knows, applies, and ensures application of all services and product ranges in the related field. Has command of guest profiles.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Clean the rooms according to identified standards.</li>
<li>Sign when taking and handing back keys.</li>
<li>Start off by dusting the general area in the lobby.</li>
<li>Organise the floor trolleys and procure missing material.</li>
<li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li>
<li>Collect the empty plates, glasses, and utensils in the rooms and place them on the shelf in front of the elevator.</li>
<li>Clean the rooms assigned to him or her according to the identified standards.</li>
<li>Fill in the room status, textile report, and amenities report in the maid report.</li>
<li>Immediately inform the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices, or rooms and also inform the floor supervisors.</li>
<li>Immediately report any room discrepancies.</li>
<li>Immediately hand in all lost and found items to the Housekeeping Office.</li>
<li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li>
<li>Perform all duties assigned by seniors.</li>
<li>Report any rooms that have not been cleaned due to a specific reason to the office or floor supervisor (e.g. do not disturb, cleaning not requested etc.).</li>
<li>Must take part in vocational trainings and sign the attendance form.</li>
<li>Be familiar with and implement the hotel’s security rules.</li>
<li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact, and proper. Otherwise, tie a knot in such items and send them to the laundry.</li>
<li>Vacuum the floor corridors and dust the dressers, objects, and paintings every morning and in the evening.</li>
<li>Regularly vacuum and mop the guest stairs.</li>
<li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li>
<li>Be clean, friendly, and hygienic.</li>
<li>Encourage colleagues to be productive by coming up with new ideas.</li>
<li>Be a member of the Emergency Response Team.</li>
<li>Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used materials and equipment (paper, printed materials etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry out decisions taken for saving energy. Consider environmental effects and energy efficiency when purchasing equipment.</li>
<li>Carry out responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a primary school or vocational diploma.</li>
<li><strong>Experience:</strong> Can learn the job in a few months and enhance knowledge within one year.</li>
<li><strong>Foreign language:</strong> Not expected.</li>
<li><strong>Courses and training:</strong> Not expected.</li>
<li><strong>Computer literacy:</strong> Not compulsory.</li>
<li><strong>Skills:</strong> Expected to use the devices and equipment related to the job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Must be reliable, aware of personal hygiene, in good health to perform the job, able to express themselves well and communicate easily, presentable, eager to learn and work in this area, responsible, disciplined, respectful, and friendly.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at their station.</li>
<li>Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, and drinks to guests. Explain to guests as requested the menu items, their garnish, contents, and preparation methods.</li>
<li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li>
<li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes.</li>
<li>Address guests' service needs in a professional, positive, and timely manner.</li>
<li>Inform customers about order alternatives and encourage the sales of targeted services.</li>
<li>Deliver maximum service in each unit, keeping in line with service rules.</li>
<li>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to supervisors.</li>
<li>Comply with the departmental instructions and procedures published by the food and beverage department.</li>
<li>Carry out duties according to the practices and operational standards identified by the food and beverage manager.</li>
<li>Comply with operational rules.</li>
<li>Plan working hours as deemed appropriate by the food and beverage manager. Act according to the weekly work schedule and working hours.</li>
<li>Attend the orientation training.</li>
<li>Undergo two performance assessments each year.</li>
<li>Strive to achieve 100% customer satisfaction.</li>
<li>Be aware that all activities and purchased equipment and belongings may cause damage to the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</li>
<li>Ensure minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Continue implementing decisions taken to save energy.</li>
<li>Anticipate environmental effects and energy efficiency related to purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: English is required.</li>
<li>Courses and training: Vocational trainings and seminars.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.).</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li>
<li>Ensure the quality of the food items and notify manager if a product does not meet specifications.</li>
<li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Adhere to company and hotel rules and regulations at all times.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Assist the duty manager in any task outlined or detailed by him or her.</li>
<li>Comply with any reasonable request made by management to the best of your ability.</li>
<li>Ensure that the standards required by law and by management are maintained at all times in the areas specified above.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: Can learn the job in 3 years and perform duties at expected level.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Key responsibilities:</strong></p>
<ul>
<li>Perform preventive and corrective maintenance for HVAC systems.</li>
<li>Diagnose and repair AC faults in guest rooms and public areas.</li>
<li>Monitor system performance and ensure energy efficiency.</li>
<li>Respond promptly to maintenance requests and emergencies.</li>
<li>Ensure compliance with safety standards and hotel policies.</li>
<li>Maintain maintenance logs and reports.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a technical high school or vocational diploma.</li>
<li>Experience: At least 2 years of practical experience required by the job.</li>
</ul>
<h4>Additional information</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Overseeing the maintenance and repair planning to ensure the hotel building is safe and efficiently maintained.<br>
Ensuring safety, security, and compliance are maintained at the highest levels.<br>
Providing water, heat, lighting, and power for the entire hotel.<br>
Ensuring all safety rules and regulations are complied with and reporting progress to the Director of Engineering.<br>
Develops and implements administrative standards, procedures, and guidelines to ensure consistency, safety, and prompt service to internal and external guests.<br>
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>
Supervises the day-to-day operations of Engineering and related departments.<br>
Ensures by spot checks that preventative maintenance program is followed as it is implemented.<br>
Places orders for routine maintenance items.<br>
Be a member of the Health and Safety program of the hotel and make sure rules, regulations, and policies are being followed by colleagues.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in Engineering</li>
<li>Minimum 3 years' experience in maintenance engineering within the hospitality industry</li>
<li>Strong leadership skills with previous experience managing a team</li>
<li>First Aid Certificate</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Fluency in English</li>
<li>Additional languages are a plus</li>
</ul>
<h4>Your team and working environment</h4>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Closely deal with all requests, problems, and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</li>
<li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li>
<li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate supervisor and follow up on the matter.</li>
<li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li>
<li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</li>
<li>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li>
<li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire, translate them into English, and send them to all of the department managers.</li>
<li>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments, and monitor the organisation.</li>
<li>Work in coordination with all departments and ensure the flow of necessary information.</li>
<li>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments, and ensure that the order is delivered to the guest.</li>
<li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</li>
<li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li>
<li>Walk agency representatives and potential guests around the facility.</li>
<li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li>
<li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li>
<li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</li>
<li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li>
<li>Support hotel sales. Is authorised to sell charged services.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li>
<li>Respond to guest inquiry forms and all written suggestions, complaints, etc.</li>
<li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</li>
<li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li>
<li>Take part in training programmes and departmental internal communication meetings.</li>
<li>Due to being in direct contact with guests, must always look clean, neat, and fresh.</li>
<li>Predict that all activities and purchased equipment and belongings may create disease for the environment; join all activities organized to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school or vocational diploma.</li>
<li><strong>Experience:</strong> At least 2 years of experience in the industry.</li>
<li><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used, and a good command of Arabic, German, French, or Russian.</li>
<li><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</li>
<li><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li>
<li><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Requests, receives, stocks, and issues materials, supplies, tools, parts, and equipment.</li>
<li>Utilizes a computer purchasing and inventory control system.</li>
<li>Verifies articles against purchase orders or packing lists, counts, and inspects materials for damage or defects.</li>
<li>Reviews potential vendor information required to register as PCWA suppliers.</li>
<li>Researches discrepancies in purchase orders and duplicate orders.</li>
<li>Selects proper storage areas and stores articles in bins, racks, shelves, floor, or yard areas.</li>
<li>Issues materials, supplies, tools, parts, and equipment; obtains proper records and requisitions.</li>
<li>Enters and retrieves data from a computerized inventory control system.</li>
<li>Tracks material usage and establishes reorder points.</li>
<li>Assists in reconciling work order quantities with inventory records.</li>
<li>Performs weekly cycle counts, quarterly inventory, mid-year inventory, year-end inventory, and physical inventory; prepares year-end inventory reports.</li>
<li>Predicts that all activities and purchased equipment and belongings may impact the environment; participates in activities organized to protect biological diversity and shares individual responsibilities to increase environmental knowledge and carry out necessary training.</li>
<li>Provides for minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implements necessary warnings and departmental training to save energy inside the facility; carries out decisions made for saving energy; predicts effects of environment and energy efficiency on purchased equipment.</li>
<li>Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects, and leads staff accordingly.</li>
<li>Ensures safe carrying, storing, and usage of chemicals in accordance with laws; controls and reduces chemical contamination.</li>
<li>Carries out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Performs all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: 4-year bachelor's degree.</li>
<li>Experience: At least 2 years of work experience.</li>
<li>Foreign language: At least intermediate level English.</li>
<li>Computer literacy: MS Office applications, MC knowledge.</li>
<li>Special qualifications: Knowledge about the legislation / practices / systems in the related field. Performs several actions that are correlated and concern more than one group of actions specifically aimed at the targets. Performs specific sequential activities that are related to each other.</li>
</ul></p><p></p>