Company description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nestled in nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique area for adults.

All this is set in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and exceptional spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant team and build your career with us.

Job description

• Assist the Recreation Manager in overseeing daily operations of all recreational facilities, including swimming pools, beaches, and sea activities.
• Supervise and support lifeguards, beach staff, and recreation staff to ensure smooth and safe operations.
• Coordinate and implement recreational activities and events to enhance guest experiences.
• Ensure compliance with safety regulations and Swissotel’s standards at all recreational areas.
• Monitor the condition of recreational equipment and facilities, reporting maintenance needs promptly.
• Provide training and mentorship to recreation staff, ensuring exceptional guest service delivery.
• Assist in scheduling and managing lifeguard shifts to ensure proper coverage of swimming areas.
• Address guest inquiries, concerns, and complaints regarding recreational activities and services professionally.
• Support the organization of sea and pool activities, ensuring safety and equipment availability.
• Conduct regular inspections of recreational facilities to maintain cleanliness and operational standards.
• Assist in developing and promoting special programs and events for guests of all ages.
• Maintain accurate records of guest participation in activities and prepare reports for management.
• Ensure that all recreational staff are properly certified and trained in safety protocols.
• Collaborate with other departments to coordinate services and provide a seamless guest experience.
• Assist in managing the department’s budget, ensuring cost-effective use of resources.
• Promote sustainable practices within recreational activities, such as eco-friendly water sports.
• Step in to oversee the recreation department in the absence of the Recreation Manager.
• Monitor and respond to weather and environmental conditions to ensure guest safety during outdoor activities.
• Uphold Swissotel’s luxury service standards in all recreational operations and activities.

Qualifications

• Bachelor's degree in recreation management, parks and recreation, or related field.
• Minimum of 2 years of experience in recreation management or a related field.
• Strong leadership and supervisory skills.
• Excellent organizational and time management skills.
• Proficiency in computer software, including Microsoft Office Suite.
• CPR and First Aid certification.
• Certifications in specific areas of recreation, such as aquatics or fitness.

Additional information

• Experience is an asset.
• Prior experience working with Opera or a related system.
• Strong interpersonal and problem-solving abilities.
• Fluency in English; additional languages are a plus.