وظائف ميديكال ريب في مصر

ABOUT ABDUL LATIF JAMEEL<br>Abdul Latif Jameel… a place to realize your potential. Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including, Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945 Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br>About The Role<br>Lead the end-to-end design, configuration, deployment, and stabilization of SAP Success Factors Performance & Goals across a multi-country rollout. The consultant will own solution quality from global-template decisions through localized performance cycles, testing, launch, hypercare, and transition to support while remaining personally hands-on in the system. The initial priority is Italy, Poland, and the United Kingdom, followed by Algeria, Spain, China, and Japan. The role will create a consistent global performance framework while accommodating approved local language, calendar, employee-relations, privacy, regulatory, and operating-model requirements.<br>KEY ACCOUNTABILITIESOwn the Performance & Goals workstream across discovery, fit-to-standard and localization workshops, solution design, configuration, integration, testing, production launch, cutover, hypercare, and transition to support. Translate the global talent and performance philosophy into a scalable system template, clearly separating globally governed standards from justified country or business-unit variations. Facilitate workshops with HR, talent, business leaders, IT, HR operations, legal, privacy, security, employee-relations/works-council representatives, and local country teams. Provide design authority for performance cycles, goal-setting processes, review populations, rating governance, timelines, form routing, completion controls, and user experience. Personally configure and troubleshoot the module rather than delegating all system work to junior resources or technical administrators. Manage scope, design decisions, dependencies, risks, defects, readiness criteria, and stakeholder approvals for each rollout wave. Plan and control configuration promotion and release management across environments, including instance synchronization/Configuration Center where applicable, dependencies, regression impact, release notes, and rollback considerations. Produce high-quality functional and technical documentation, configuration workbooks, test evidence, operating procedures, support guides, and knowledge-transfer materials.<br>Geographic Scope<br>Phase 1 — priority: Italy, Poland, United Kingdom. Immediate design authority and hands-on configuration of the global framework and priority-country performance cycles. Recent delivery evidence in these countries is strongly preferred. Phase 2 — extension: Algeria, Spain, China, Japan. Extend the approved template with validated local language, calendar, privacy, works-council/employee-relations, regulatory, process, and reporting requirements.<br>QUALIFICATIONS & EXPERINCE<br>Bachelor’s degree (or recognized equivalent) in Information Technology, Computer Science, Engineering, or a closely related discipline is mandatory. Current SAP Success Factors Performance & Goals certification is mandatory and must be valid/verifiable at the time of submission and throughout the engagement, subject to SAP certification-maintenance requirements.8–12+ years of SAP HCM and/or SAP Success Factors experience, including at least 5 years of deep, recent Performance & Goals implementation experience. Minimum four full-cycle Performance & Goals implementations, including at least two delivered as the hands-on module lead or senior solution/configuration lead. Demonstrable multi-country production deployments; experience in Italy, Poland, and the United Kingdom is strongly preferred, with additional experience in Algeria, Spain, China, and/or Japan advantageous. Strong understanding of performance-management operating models, goal governance, competency frameworks, rating methodology, effective-dated employee populations, security, privacy, reporting, and auditability. Proven ability to work directly with HR/talent leaders, IT, HR operations, legal, privacy, security, employee representatives, executives, local country teams, and third-party vendors. Professional English communication and documentation skills; relevant Italian, Polish, Spanish, Arabic, Chinese, or Japanese language capability is advantageous. Ability to travel to rollout locations and work across European and Asian time zones as agreed for the engagement.<br>Mandatory Delivery Skills Goal Management Goal-plan templates; fields; states; categories; weights; permissions; goal libraries; alignment/cascading; team/shared goals; imports and validations. Performance forms Form templates; sections; rating scales; calculations; route maps; permissions; signatures; due dates; launch, routing, completion, and administrator corrections. Competencies & content Competencies, behaviors, job-role/profile content, mapping to forms, localized instructions, labels, notifications, and text replacement. Continuous performance Activities, achievements, feedback, coaching/check-ins, one-to-one features, and integration with formal performance reviews where in scope. Security & reporting RBP; target populations; confidential data controls; completion, ratings, audit, reconciliation, and Story reports where enabled. Integration & data EC/HR master data; OData/APIs; Integration Center; CSV/SFTP; import/export; mappings; testing; error handling; monitoring and reconciliation. Delivery execution Workshops; global/local design; SIT/UAT; release management; production launch; cutover; hypercare; documentation and knowledge transfer.<br>Preferred Skills & Certifications Current SAP Success Factors Calibration certification and hands-on Calibration implementation experience. Certification and implementation experience in related modules such as Employee Central, Compensation, Succession & Development, or People Analytics. Experience designing enterprise-wide performance frameworks, competency models, talent processes, rating governance, and manager enablement for diverse employee populations. Experience integrating Performance & Goals outcomes with Compensation, Calibration, Succession, Learning, analytics, and external reporting platforms. Experience with multilingual/global deployments, works councils, accessibility, change management, training, and transition to managed services or internal support teams. Leads design workshops decisively, challenges ambiguous or conflicting requirements, and translates talent policy into sustainable, testable configuration. Balances global governance with legitimate country needs and resists unnecessary template proliferation or unsupported customization. Communicates clearly from configuration specialists to executives, making decisions, dependencies, risks, privacy impacts, and trade-offs visible early. Owns module quality, delivery commitments, documentation, and issue resolution while collaborating constructively across distributed teams. Coaches administrators and internal consultants, conducts design/configuration reviews, and transfers knowledge for sustainable support. Demonstrates discretion, cultural awareness, sound judgment, and attention to detail when handling sensitive performance and rating data.<br>WHY JOIN ABDUL LATIF JAMEEL<br>Set up business from ground. Be part of a globally respected, family-owned organization with 80 years of pioneering history Work across diverse cultures and geographies with real international exposure Join a people-first culture built on Respect, Continuous Improvement, Pioneering Spirit, and Empowerment<br>READY TO MAKE YOUR MARK?<br>If you are ready to grow, contribute, and realize your potential within one of the region's most respected organizations — we would love to hear from you. Apply now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization.&nbsp;</p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs.&nbsp;</p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul> <li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li> <li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li> <li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li> <li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li> <li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li> <li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li> <li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li> <li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li> <li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li> </ul><br><p><b>What we’re looking for:</b></p><br><br><ul> <li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment.&nbsp;&nbsp;</p><br><br></li> <li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li> <li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li> <li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li> <li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li> <li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li> <li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li> <li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li> <li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch.&nbsp;</p><br><br></li> </ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.</p><br><p>Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.</p><br><br><p><strong>Position Summary</strong></p><br><p>The Head of Sales drives strategic revenue growth across Renewals, Upsells, Acquisitions, and promotions by leading a high-performing, customer-centric team. As a brand ambassador, they own client engagement, deeply understand business needs, and proactively position solutions that maximize retention, expansion, and long-term value.</p><br><p><span><strong>Key Responsibilities </strong></span></p><br><ul><li><p><span>Develop deep expertise in the Property Finder marketplace and solution portfolio to effectively position value across customer segments and drive differentiated engagement </span></p><br></li><li><p><span>Build and scale the Egypt business through targeted acquisition and retention strategies, executing go-to-market plans that align corporate priorities with local market dynamics.</span></p><br></li><li><p><span>Sales Strategy &amp; Execution </span></p><br></li><li><p><span>Partner cross-functionally with Sales Development Representatives (SDR) and Sales Operations to streamline customer acquisition and optimize conversion, leveraging data insights to continuously refine strategies and elevate sales performance </span></p><br></li><li><p><span>Deliver accurate revenue forecasts across weekly, monthly, and quarterly cycles, while monitoring key performance indicators and driving timely interventions to ensure consistent target achievement </span></p><br></li><li><p><span>Engage directly with customers to gather feedback, assess solution utilization, and address concerns, translating insights into actionable improvements while aligning internal resources to support client goals and drive long-term satisfaction </span></p><br></li><li><p><span>Hire, develop, and coach a consultative, high-impact sales team focused on delivering value and building long-term relationships </span></p><br></li><li><p><span>Foster a culture of accountability, collaboration, and continuous learning within the sales organization </span></p><br></li></ul><p><span><strong>Desired Qualifications</strong></span></p><br><ul><li><p><span>Bachelor’s degree in business, Marketing, or Science; MBA preferred. </span></p><br></li><li><p><span>Familiarity with the real estate ecosystem is advantageous. </span></p><br></li><li><p><span>10+ years in B2B SaaS or subscription-based marketplaces, with proven success in sales and account management. Out of which, minimum 5 years leading high-performing B2B sales teams. </span></p><br></li><li><p><span>Demonstrated ability to deliver accurate weekly, monthly, and quarterly revenue forecasts with consistent target achievement. </span></p><br></li><li><p><span>Strong analytical acumen with a metrics-first approach to business management and decision-making. </span></p><br></li><li><p><span>Service-oriented leader with the patience and empathy to navigate diverse customer and employee needs.</span></p><br></li></ul><br><strong>Our promise to talent</strong><p>At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.</p><br><strong>Property Finder Guiding Principles</strong><ol><li><p>Think Future First</p><br></li><li><p>Data Beats Opinions, Speed Beats Perfection</p><br></li><li><p>Optimise for Impact</p><br></li><li><p>Act Like An Owner</p><br></li><li><p>The Biggest Risk is Taking no Risk at All</p><br></li></ol><br><br><br><br><br><br><br><strong>Find us at:</strong><br><br>TwitterFacebookInstagramLinkedinGlassdoor <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Regulatory Affairs Group <p><strong>Job Sub Function: </strong></p><br><br> Regulatory Product Submissions and Registration <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Cairo, Egypt <p><strong>Job Description:</strong></p><br><br> <p><strong>About Innovative Medicine</strong></p><br><br> <p>Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.</p><br><br> <p>Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.</p><br><br> <p>Learn more at https://www.jnj.com/innovative-medicine</p><br><br> <p>We are searching for the best talent for a Regulatory Affairs Professional - KSA &amp; Gulf. This hybrid work position will be located in Cairo, Egypt.</p><br><br> <p><strong>Essential Job Duties and Responsibilities: </strong></p><br><br> <ul><li><p>Execute regulatory plans and manage timelines to achieve the stated goals.</p><br><br></li><li><p>Coordinate the preparation, review, submission, Tracking and follow-up of regulatory files (including but not limited to: New MA dossiers, renewals, variations, response to questions) that are properly formatted and in compliance with local regulations. Prepare local/administrative sections where no local regulatory responsible is designated according to country specific requirements.</p><br><br></li><li><p>Act as liaison and main contact between LOCs and international groups: I. Receive, assess completeness/relevance, track and archive core dossiers received from international groups. II. Forward all relevant information/data from and in accordance with international group LOCs. III. Keep international groups informed of regulatory statuses in LOCs and forward to them requests and relevant information from LOCs.</p><br><br></li><li><p>Maintain archiving and appropriate databases and systems: I. Ensure electronic and paper tracking of regulatory activities and Marketing authorizations lifecycle. II. Ensure archiving of regulatory dossiers. III. Populate and update appropriate J&amp;J databases as per J&amp;J processes. IV. Update, maintain and use regulatory databases, tracking tables and information systems.</p><br><br></li></ul> <p><strong>Daily business &amp; product supply Support:</strong></p><br><br> <ul><li><p>Provide guidance to peers within J&amp;J and other external partners.</p><br><br></li><li><p>Assess the registration status for the manufacturing sites for assigned products across GCC</p><br><br></li><li><p>Support in planned life cycle management for assigned products across GCC d. Update our systems and tools to leverage digital</p><br><br></li><li><p>Comply with local laws &amp; GCC guidelines</p><br><br></li><li><p>Communicate with GCC disturbers to assess products and sites registration and renewal status to allocate requirements</p><br><br></li><li><p>Communicate with internal stakeholders to provide all the local requirements for regulatory activities.</p><br><br></li></ul> <p><strong>Compliance Responsibilities: </strong></p><br><br> <ul><li><p>Ensure safety reporting requirements as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors</p><br><br></li><li><p>Ensure inspection readiness with respect to personal training compliance, and availability of recent CV and individualized Job Description</p><br><br></li></ul> <p><strong>Special requirements:</strong></p><br><br> <p>knowledge of GCC regulations is desirable</p><br><br> <p><strong>Job Requirements</strong></p><br><br> <ul><li><p>Pharmacist or Scientific Degree</p><br><br></li><li><p>3 years’ experience in Regulatory Affairs with Regional Responsibility</p><br><br></li><li><p>Good knowledge of regulatory requirements, HA regulations &amp; guidelines in GCC Countries</p><br><br></li><li><p>Good communication and presentation skills, both verbal and written</p><br><br></li><li><p>Demonstrated ability to manage multiple assignments</p><br><br></li><li><p>Anticipation and planning skills</p><br><br></li><li><p>Highly organized</p><br><br></li><li><p>Ability to work cross-functionally</p><br><br></li><li><p>Desire to work as part of an effective, cohesive group</p><br><br></li><li><p>Good level in English and Arabic languages.</p><br><br></li></ul> <p><strong>Other requirements</strong></p><br><br> <p>Skilled in Outlook and Microsoft office applications</p><br><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Grants Officer plays a dual role in ensuring financial integrity and effective grants management across the Foundation s programs. This position assists in budgeting, financial reporting, donor compliance, and the use of resources to maximize impact and transparency in line with the Foundation s mission. Key Responsibilities Grants Management: Support the development of grant proposals, budgets, and donor submissions. Support in the full lifecycle of grants management: proposal development, budgeting, compliance, reporting, and close-out. Monitor grant implementation, ensuring compliance with donor requirements and timelines. Prepare and submit accurate financial and narrative reports to donors. Maintain organized grant les, agreements, and reporting schedules. Financial Oversight Work closely with programs, procurement, HR, teams to ensure financial and grant compliance. Provide training and support to staff on donor regulations and financial procedures. Contributes to the development of nancial tools and systems to improve efficiency and transparency. Cross-Functional Coordination Reporting Lines and Decision-Making Authority Reports to: Senior Grants Officer / Finance &amp; Grants Manager Supervises: None Decision-Making: Supports decision-making by providing accurate data and reports; escalates compliance issues to supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications &amp; Skills</b></p><p>Bachelor s degree in Finance, Accounting, Business Administration, or a related field. Minimum 2-4 years of experience in financial management and grants administration, preferably in the NGO or development sector. Knowledge of donor compliance (e.g., USAID, EU, UN, Banks CSR, foundations). Proficiency in financial software, Microsoft Excel and ERP systems. Excellent analytical, organizational, and communication skills. Fluency in English and Arabic (written and spoken).</p><b>Key Competencies</b><ul><li>Financial accuracy and attention to detail</li><li>Integrity and commitment to transparency</li><li>Teamwork and cross-functional collaboration</li><li>Strong organizational and time management skills</li><li>Ability to work under pressure and meet deadlines</li></ul><b>Key Performance Indicators (KPIs)</b><p></p></section>

Petro Marine Offshore Projects Support Co. is seeking an experienced Marine Technical Superintendent to take full shore-based responsibility for the maintenance, reliability, technical performance, cost control and regulatory compliance of our offshore support vessel fleet, including AHTS and DP-1/DP-2 vessels.<br>This is a full-time, on-site position based at our New Cairo office. The successful candidate must be available for regular and urgent travel to vessels, shipyards and ports throughout Egypt.<br>Key responsibilities• Manage the technical condition, reliability and availability of assigned offshore vessels.• Plan and control preventive and corrective maintenance.• Maintain a prioritized defect register and ensure timely close-out of critical defects and overdue maintenance.• Lead dry-docking, major repairs, class surveys and technical projects from specification and tendering through execution, trials and final close-out.• Prepare and control annual maintenance, repair, spare-parts and dry-docking budgets; monitor committed and actual expenditure.• Provide technical troubleshooting support to Masters and Chief Engineers and lead root-cause analysis of significant failures.• Ensure compliance with class, flag, statutory, client and company requirements.• Manage DP technical assurance, including FMEA status, annual DP trials, DP defect close-out, critical equipment, configuration control and applicable IMCA guidance.• Review technical reports, vessel performance, machinery trends, fuel/lubricant consumption and recurring failures.• Coordinate OEMs, shipyards, workshops, service engineers and equipment suppliers; perform technical and commercial bid evaluations.• Maintain accurate technical records, drawings, certificates, repair history and weekly management reports.• Support technical audits, inspections, mobilizations and incident investigations.<br>Essential qualifications and experience• Marine Engineering degree and/or valid Chief Engineer Certificate of Competency (STCW III/2 or equivalent).• At least 5 years of relevant shore-based experience as a Technical Superintendent, Fleet Technical Manager or Port Engineer responsible for offshore vessels.• Proven responsibility for AHTS and/or OSV vessels, including DP-1 or DP-2 vessels.• Demonstrable experience personally managing dry-dockings, major repairs, maintenance budgets, class surveys and vessel technical inspections.• Working knowledge of DP FMEA, annual DP trials, DP defect management and relevant IMCA guidance.• Strong knowledge of diesel engines, propulsion systems, thrusters, generators, electrical/automation systems and marine auxiliary machinery.• Practical experience with PMS/ERP systems, Microsoft Office, budgeting and structured technical reporting.• Strong troubleshooting, planning, leadership, vendor-management and decision-making skills.• Professional spoken and written Arabic and English.• Willing and able to work full-time from New Cairo and travel at short notice to vessels and ports across Egypt.<br>Preferred• Previous Chief Engineer or senior engineering service on AHTS/OSV/DP vessels.• Experience with Egyptian marine workshops, shipyards, OEM representatives and service providers.• Experience with offshore-client technical audits, OVID/e CMID or comparable assurance regimes.<br>Important application requirement Applicants should ensure that their CV clearly lists the offshore vessels managed, vessel types and DP class, shore-based superintendent roles, dry-docking projects, machinery experience, certificates and current location. Applications that do not demonstrate the essential offshore-vessel and technical-superintendent requirements may not progress.<br>Only candidates who meet the essential requirements should apply.

Job Purpose The CEO Office Manager ensures the efficient and professional operation of the CEO Office, enabling the CEO to focus on strategic priorities, critical business matters, and key decisions. The role serves as the primary coordination point between the CEO and key stakeholders, ensuring executive priorities, meetings, communications, and follow-up actions are effectively managed with professionalism, accuracy, and confidentiality.<br>Key Responsibilities1. CEO Office & Executive Support Manage the day-to-day operations of the CEO Office and maintain oversight of the CEO’s priorities, commitments, deadlines, and outstanding actions. Anticipate requirements and ensure relevant information, documents, and stakeholder inputs are available when needed. Manage executive correspondence, approvals, documentation, and confidential records. Prioritize matters requiring the CEO’s attention and ensure timely follow-up and closure.2. Calendar & Meeting Management Manage and optimize the CEO’s calendar in line with strategic and business priorities. Coordinate internal and external meetings, executive sessions, business reviews, and stakeholder engagements. Assess meeting requests based on priority, relevance, and urgency and proactively resolve scheduling conflicts. Prepare agendas, presentations, reports, briefing materials, and other relevant information.3. Executive Meetings & Follow-UpCoordinate CEO-led meetings and ensure participants, materials, and logistics are properly arranged. Document key decisions, commitments, and action items from selected meetings. Maintain action trackers and decision logs and follow up with responsible stakeholders to ensure timely completion. Escalate critical, overdue, or high-priority matters when required.4. Executive Communications & Stakeholder Coordination Manage and draft executive-level correspondence, emails, reports, presentations, and briefing notes on behalf of the CEO Office. Screen incoming requests and communications, determining priority and appropriate action. Serve as a key liaison between the CEO and senior leadership, shareholders, business partners, government representatives, and other key stakeholders. Coordinate requests for information, decisions, and actions across departments, ensuring timely responses and follow-up.5. Executive Reporting & Strategic Coordination Coordinate and consolidate reports, presentations, dashboards, and business updates required by the CEO. Support the CEO in monitoring strategic initiatives, organizational priorities, and key commitments. Coordinate with senior leaders to obtain updates on key projects, risks, decisions, and deliverables. Support the preparation of Executive Committee, Board, management review, and strategic planning materials as required. Prepare concise research, briefing notes, and executive summaries when requested.6. Travel & Executive Logistics Coordinate domestic and international business travel, including flights, accommodation, transportation, itineraries, and required documentation. Coordinate executive events, conferences, leadership meetings, business dinners, and VIP visits. Manage changes efficiently and ensure smooth coordination with internal teams and external service providers.7. Confidentiality & Professional Standards Maintain the highest level of confidentiality when handling business, financial, employee, and executive matters. Exercise sound judgment and discretion in managing sensitive information and executive matters. Represent the CEO Office with professionalism, integrity, diplomacy, and credibility at all times.<br>Qualifications & Experience Education Bachelor’s degree in Business Administration, Management, or a related discipline. Experience7–10 years of experience supporting CEOs, Managing Directors, or other C-suite executives in a senior executive office environment. Knowledge & Technical Skills Advanced proficiency in Microsoft Outlook, Word, Excel, and Power Point. Excellent business writing, communication, and stakeholder management skills. Strong understanding of executive office protocols and corporate communication standards. Strong capability in executive reporting, meeting documentation, action tracking, and presentation preparation. Professional proficiency in both English and Arabic, written and spoken, is mandatory.<br>Location : Giza Zoo,Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p><strong>About the role</strong></p><br><p>Sutherland is looking for an air-travel-savvy <strong>Team Manager</strong> to lead a team on one of our growing airline programs in Cairo. This is a hands-on people-leadership role for someone with a genuine passion for air travel, working knowledge of airline products and the Sabre platform, and a track record of getting the best out of a sales team. You'll lead a team of consultative air sales / Destination Expert representatives — coaching them to deliver white-glove service while meeting and exceeding sales targets, and owning the performance, quality, and development of your people.</p><br><p><strong>What you'll do</strong></p><br><p>You'll lead your team to carry out the following with white-glove service, while hitting and beating targets:</p><br><ul><li><strong>Consultative Air Sales</strong>&nbsp;— coach the team so every air request, especially the large, complex, or high-value ones, is handled as a sales conversation, not just a booking to fulfil.</li><li><strong>Itinerary crafting</strong>&nbsp;— ensure air itineraries are researched, built, and proposed accurately priced, aligned to client needs, and optimised for value — on the same day they're requested.</li><li><strong>Booking integrity</strong>&nbsp;— hold the team to ticketing and quality control with the accuracy clients and the business depend on: fare, ticket, invoice, seats, and special requests, checked every time.</li><li><strong>Disruption resilience</strong>&nbsp;— make sure schedule changes are assessed for real impact on the client's trip and resolved calmly, quickly, and without disrupting the tour.</li><li><strong>Seamless partnership</strong>&nbsp;— work with the Destination Experts and clients so the air experience feels like one seamless trip, not a separate booking bolted onto the tour.</li><li><strong>Responsive communication</strong>&nbsp;— set the standard across every channel — phone, Teams, email, CRM — for the responsiveness and clarity clients and colleagues can count on, especially when something is urgent.</li><li><strong>Systems and ownership</strong>&nbsp;— keep bookings, files, and systems airtight, taking ownership of your files and your team's, so nothing falls through the cracks.</li></ul><p>Beyond the day-to-day, you'll run a clear performance rhythm — using quality and sales data to coach where it matters most, developing each team member, managing underperformance fairly and directly, and keeping the team motivated and engaged in a fast-moving, target-driven environment.</p><br><br>Qualifications<br><p><strong>What you'll need</strong></p><br><ul><li>2+ years of team leadership experience within the air travel industry (luxury travel sales preferred).</li><li>Sabre GDS experience is a must — enough working knowledge to coach the team through fares, ticketing, and booking issues, and to hold quality with credibility.</li><li>Proven ability to coach, monitor, and develop a team of sales professionals within this niche industry.</li><li>Deep passion for travel and strong destination knowledge.</li><li>Polished, articulate communicator with high emotional intelligence and active listening skills.</li><li>Strong organisation and high attention to detail to manage multiple call types and priorities simultaneously.</li><li>Self-motivated, and comfortable in a dynamic, fast-paced, collaborative environment.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>GDS (Sabre)</strong>&nbsp;<strong>Trainer</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The <strong>Trainer&nbsp;</strong>will have a passion for air travel along with working knowledge of the <strong>Sabre</strong> platform&nbsp;while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Trainer, you will:</strong></p><br><ul><li>Enable and guide: Deliver and evaluate soft &amp; technical skills training on all aspects of client training. (Sabre platform)</li><li>Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.</li><li>Facilitate all aspects of a multi-week transmission and blended type new hire training &amp; nesting.</li><li>Facilitate all aspects of floor-training and BQM training for the program.</li><li>Supervise and coach learners in nesting &amp; BQM type environments.</li></ul><p><strong>You'll also train new hires (luxury air travel sales/representatives) ensuring they are 100% equipped to carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of <strong>training&nbsp;facilitation&nbsp;experience</strong> <u>within&nbsp;the air travel industry</u> (luxury travel sales preferred)</li><li>Ability to enable, guide, evaluate &amp; deliver soft &amp; technical skills training on all aspects of client training.</li><li><p><strong>GDS tools training experience is a must (Sabre)</strong></p><br></li><li><p>Deep passion for luxury air travel and&nbsp;knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<strong>Company Description</strong> Pharmaplast S.A.E. is a manufacturing company specializing in advanced wound care dressings, retail tapes, bandages, cosmetics, and related raw materials. The company serves a diverse customer base of around 400 clients in 85 countries, offering a broad international footprint and exposure to global markets. Pharmaplast operates under stringent quality standards and holds ISO 13485, CE, BRC, and FDA certifications. Team members contribute to products that support healthcare providers and end users worldwide, in a highly regulated and quality-focused environment.<br><strong>Role Description</strong> The Graphic Designer role at Pharmaplast S.A.E. is a full-time, on-site position based in Alexandria, Egypt. The Graphic Designer will create visual assets for product packaging, marketing materials, digital campaigns, and corporate communications, ensuring brand consistency across all channels. Daily tasks include developing design concepts, producing layouts and graphics, preparing files for print and digital use, and collaborating with marketing, product, and production teams to meet project requirements and deadlines. The role also involves refining existing designs, aligning visuals with branding guidelines, and contributing creative ideas to support new product launches and promotional activities.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong skills in Graphics and Graphic Design, with experience creating visual content for print and digital platforms.</li><li>Candidates should possess skills in Logo Design and Branding to develop and maintain cohesive brand identities across products and communication materials.</li><li>Candidates should possess skills in Typography, with the ability to select and arrange type for clear, appealing, and accessible designs.</li><li>Proficiency in industry-standard design software (e.g., Adobe Photoshop, Illustrator, InDesign or equivalent) is required.</li><li>Relevant education in Graphic Design, Visual Communication, or a related field, or equivalent practical experience, is preferred.</li><li>Strong attention to detail, time management skills, and the ability to handle multiple projects and deadlines in a fast-paced environment.</li><li>Effective communication skills and the ability to collaborate with cross-functional teams.</li><li>Experience in packaging design or healthcare-related products is an advantage.</li></ul>

<p>We are seeking a proactive Electrical Engineer to oversee and manage all electrical aspects of the manufacturing process. This role includes supervising the assembly and wiring of PCBs and other electrical components, ensuring the integration of electrical components meets our high-quality standards. This position requires managing the entire electrical assembly process, from component procurement to final testing, ensuring that products are built to specification and function reliably.</p><p></p><p>Key Responsibilities:</p><p>Source and purchase electrical components, maintaining relationships with suppliers, and ensuring timely delivery of high-quality materials.</p><p>Liaise with multiple factories and workshops with cable drawings and circuits documents to ensure timely receipt and acknowledgment</p><p>Regularly communicate with factory personnel to address queries and provide clarifications.</p><p>Collaborate with R&amp;D team to maintain an organized and up-to-date database of circuits and specifications.</p><p>Oversee the assembly and testing of PCBs, ensuring components are accurately placed and soldered according to specifications.</p><p>Manage the wiring and integration of electrical components within systems, ensuring correct connections and functionality.</p><p>Perform routine inspections and tests on assembled units to identify and resolve any issues, ensuring all products meet quality standards.</p><p>Maintain accurate records of assembly processes, including any deviations from standard procedures and corrective actions taken.</p><p>Provide technical support and troubleshooting for assembly-related issues, working closely with other production staff.</p><p>Ensure compliance with safety regulations and electrical standards during assembly and installation processes.</p><p>Contribute to the continuous improvement of assembly processes and procedures to enhance efficiency and product quality.</p><p></p><p></p><p><strong>Requirements</strong></p><p></p><p>Job Requirements</p><p>Bachelor's degree in Electrical Engineering or a related field.</p><p>0 to 2 years of experience in electrical engineering.</p><p>Strong knowledge of electrical engineering principles and best practices for troubleshooting.</p><p>Experience with PCB design and assembly processes, knowledge of electrical components, and basic understanding of wiring and schematics.</p><p>Experience with sourcing electrical components and parts from suppliers and vendors.</p><p>Knowledge with circuit board design and layout, wiring diagrams, and other electrical schematics</p><p>Knowledge with design tools is preferred.</p><p>Familiarity with electrical testing and validation processes.</p><p>Excellent communication, problem-solving and analytical skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is looking for an air-travel Quality Analyst to join one of our growing travel programs in Cairo. This is a hands-on quality role for someone who knows Sabre inside out, has a genuine passion for air travel, and can hold a consultative sales floor to the highest standard of customer experience. You won't just flag errors — you'll protect the booking integrity, sales quality, and client experience the business depends on.</p><br><p><strong>What you'll do</strong></p><br><p>From a Quality and Customer Experience standpoint, you'll monitor, score, report on, and coach the following activities performed by our consultative air sales / Destination Expert representatives:</p><br><ul><li><strong>Consultative air sales</strong>&nbsp;— assess whether every air request, especially large, complex, or high-value ones, is handled as a sales conversation rather than a booking to fulfil: discovery questions asked, and alternatives offered across dates, airports, cabins, and fare families.</li><li><strong>Itinerary crafting</strong>&nbsp;— check that air itineraries are accurately priced, aligned to client needs, optimised for value, and turned around the same day they're requested.</li><li><strong>Booking integrity</strong>&nbsp;— verify ticketing and quality control with the accuracy clients and the business rely on: fare, ticket, invoice, seats, and special requests, checked every time.</li><li><strong>Disruption resilience</strong>&nbsp;— evaluate how schedule changes are assessed for real impact on the client's trip, and resolved calmly, quickly, and without disrupting the tour.</li><li><strong>Seamless partnership</strong>&nbsp;— confirm the air experience is delivered as one continuous trip alongside the Destination Experts, not a separate booking bolted onto the tour.</li><li><strong>Responsive communication</strong>&nbsp;— review how each channel (phone, Teams, email, CRM) is managed for responsiveness and clarity, particularly under urgency.</li><li><strong>Systems and ownership</strong>&nbsp;— ensure bookings, files, and systems are kept airtight so nothing falls through the cracks.</li></ul><p>You'll deliver calibrated scoring against the quality framework, root-cause the trends behind the scores, and turn them into clear, actionable feedback and coaching that moves performance — surfacing issues internally before the client ever has to.</p><br><br>Qualifications<br><p><strong>What you'll need</strong></p><br><p><strong><em>Sabre GDS mastery (essential):</em></strong></p><br><ul><li>Read and explain fare basis codes, fare rules (change/cancel penalties, min/max stay, advance purchase), and construction logic in Sabre.</li><li>Construct at least two alternative routings or fare options for a given city pair, and judge which offers the best value and fit.</li><li>Confident with pricing, ticketing, exchanges, and queue management well enough to audit them accurately.</li></ul><p><strong><em>Quality expertise:</em></strong></p><br><ul><li>1–2+ years in a Quality Analyst / CX monitoring role within the air travel industry (luxury travel sales preferred).</li><li>Able to score a call or chat against a sales framework — discovery, options presented, close — and defend the score in calibration.</li><li>Strong grasp of what "good" looks like across booking accuracy, sales quality, and client experience, with the attention to detail to catch what others miss.</li></ul><p><strong><em>The person:</em></strong></p><br><ul><li>Polished, articulate communicator with high emotional intelligence and active listening skills.</li><li>Strong organisation and attention to detail to manage multiple call types and files simultaneously.</li><li>Prior experience in a sales or revenue-generating LOB (travel sales, airline reservations sales, or inbound/outbound sales QA).</li><li>Self-motivated, and comfortable in a dynamic, fast-paced, collaborative environment.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. 2.2 Compiles and distributes list of anticipated services and amenities to relevant departments. 2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. 2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. 2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction. 2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. 2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. 2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day. 2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. 2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. 2.11 Works in coordination with all departments and ensures the flow of necessary information. 2.12 Follows the VIP procedures and greets VIP guests and bid them farewell. 2.13 Walks agency representatives and potential guests around the facility. 2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. 2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. 2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. 2.17 Responds to guest inquiry forms and all written suggestions, complaints etc. 2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. 2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. 2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities. 2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We are looking for a Coating Advisor to join our Alexandria team to provide expert technical support to customers through on-site coating application guidance, inspections, performance assessments, and detailed reporting. Collaborate closely with the local Technical Sales Support (TSS) team by providing product performance feedback to ensure coating specifications are met, projects are completed in accordance with contractual requirements, and customer satisfaction is achieved. <br>This position is based at our office in Alexandria and will report to the Protective Team Leader.<p><b>Responsibilities:</b></p><br><ul><li><p>Provide clear instructions to clients and relevant Jotun personnel on paint application by working independently on-site with customer representatives to ensure coating specifications are met and customer expectations are fulfilled.</p><br></li><li><p>Support in developing on-the-job training and technical guidance.</p><br></li><li><p>Manage projects involving advanced coating products by providing clear technical guidance to clients and relevant Jotun personnel in accordance with established working procedures, ensuring compliance with specifications and customer expectations.</p><br></li><li><p>Conduct inspections of assigned projects independently, following the Inspection and Test Plan (ITP) and relevant working procedures, to verify that products are applied in accordance with the specified coating requirements.</p><br></li><li><p>Prepare detailed technical reports, inspection records, and project documentation by compiling and analyzing inspection findings to demonstrate compliance with project specifications, industry standards, and customer requirements.</p><br></li><li><p>Ensure all activities are performed in compliance with company HSE requirements, industry best practices, and applicable international standards.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>Requirements:</b></p><br><ul><li><p>Bachelor’s degree in engineering or science.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li><li><p>Minimum 3 years of experience in the coatings industry, preferably with Protective and Marine Coatings.</p><br></li><li><p>Strong knowledge of coating applications, inspection practices, and corrosion protection systems is preferred.</p><br></li><li><p>Professional certifications such as NACE Coating Inspector Program (CIP) or other recognized corrosion/coating inspection qualifications is prefered.</p><br></li></ul><p><b>Personal qualities we look for:</b></p><br><ul><li><p>Acts on own initiative, makes things happen and accepts responsibility for the results</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits.​</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.​</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies.​</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.​</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self.​</p><br></li><li><p>A focus on having fun together through team buildings and social activities.</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>22.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>