وظائف مندوب مشتريات - القاهرة مصر

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br><br>Duties & Responsibilities:<br>Sales Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship Provide the assigned portfolio of intermediate customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty Maintain a superior customer service experience including pre-empting issues and proactive servicing Ensure delivery of customer promise and practice brand values, Continue to maintain and improve the quality of service offered Maximize profitability from the priority base Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' ‘new to bank’ affluent customers Up-sell and cross-sell other bank products and services to existing customers Minimize customer attrition Maintain customer contact Operation & Service Quality Orient and educate the walk-in customers on the use of the self-service zone Follow up with others, departments, pipeline credit/ operations dept. on pending cases Ensures handling and covering all customer requests / inquiries to deliver services excellence Efficiently handles customers complaints , escalating as appropriate CBE, Compliance, Audit, Procedures Responds to Compliance dept. requirements in terms of obtaining proper approvals Ensure implementation of all bank policies / procedures / KYC requirements Ensure following set procedures as per designation.<br>Qualifications:2-3 years of experience in sales within banking sector or similar industries Computer skills, ability to operate different MS applications, and CRM, CBS, etc. Interpersonal skills Sales skills

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Reimbursement Claims Officer who will process and audit all medical claims efficiently and accurately according to scope of coverage and provider contracts / SOPs of payers and policy holders.<br>Your Job<br>Ensures processing of reimbursement claims with in the agreed TAT and as per set target. Technically evaluates the claims as per Scope of cover, territorial coverage and proof of payment, Invoices authentic or any suspected fraud in overwritten invoices, high billed amounts for any service more than usual rates for the service in the region or market as per known market practice. Medical claims adjudication as per the standard system-controlled exclusions and policy holder TOB Conduct Medical Audit and review received claims and compare according to scope of coverage and provider contracts before processing / SOPs of payers and policy holders. Creating & submitting daily, weekly, monthly reports according to direct superior requirements. Print out bordereau for all processed claims related to covered cases by PICs and Canceled insured members when required. Separate all invoices once processed according to the PICs (Primary Insurance Companies) in order to send them with the bordereau as scheduled. Respond to mail queries and requests from PIC’s, clients and MNU team. Review medical trends, identify fraudulent cases and bring them to the notice of TL to minimize abuse of medical insurance<br>Your Profile Bachelor's degree of Medicine, Pharmacy or Dentistry0-2 years of experience in their educational field. Previous experience in the insurance field is a plus. Fluent English language Excellent verbal and written communication skills Time management skills. Attention to details. Analytical thinking. Ability to meet tight deadlines.

<h2>Collection Representative Job Description</h2><h2>Job Title</h2><p><strong>Collection Representative</strong></p><h2>&nbsp;</h2><h2>Job Summary</h2><p>The Collection Representative is responsible for contacting customers and collecting outstanding payments in a timely manner. The role involves monitoring customer accounts, following up on overdue invoices, maintaining accurate collection records, and ensuring compliance with company policies while maintaining positive customer relationships.</p><p>&nbsp;</p><h2>Key Responsibilities</h2><h3>&nbsp;</h3><h3>Collections &amp; Follow-Up</h3><ul><li>Contact customers via phone, email, and site visits to collect outstanding payments.</li><li>Follow up on overdue invoices and payment commitments.</li><li>Negotiate payment arrangements with customers when necessary.</li><li>Monitor customer accounts and aging reports.</li><li>Ensure collection targets are achieved within agreed timelines.</li></ul><h3>&nbsp;</h3><h3>Account Management</h3><ul><li>Maintain accurate records of collection activities and customer communications.</li><li>Verify customer payment information and update account records.</li><li>Resolve billing discrepancies and payment-related issues in coordination with relevant departments.</li><li>Reconcile customer accounts and outstanding balances.</li></ul><h3>&nbsp;</h3><h3>Reporting &amp; Documentation</h3><ul><li>Prepare daily, weekly, and monthly collection reports.</li><li>Submit collected payments and supporting documentation according to company procedures.</li><li>Track and report collection performance against targets.</li></ul><h3>&nbsp;</h3><h3>Customer Service</h3><ul><li>Build and maintain professional relationships with customers.</li><li>Respond to customer inquiries regarding invoices, statements, and payment status.</li><li>Handle customer complaints professionally and escalate issues when required.</li></ul><h3>&nbsp;</h3><h3>Compliance</h3><ul><li>Ensure compliance with company policies and collection procedures.</li><li>Maintain confidentiality of customer and financial information.</li><li>Adhere to legal and ethical collection practices.</li></ul><h2>&nbsp;</h2><h2>Qualifications</h2><ul><li>Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>1–3 years of experience in collections, accounts receivable, customer service, or a related role.</li><li>Experience in field collections is an advantage.</li><li>Valid driver's license (for field collection positions).</li><li>Proficiency in Microsoft Office, especially Excel.</li></ul><h2>&nbsp;</h2><h2>Skills &amp; Competencies</h2><ul><li>Strong communication and negotiation skills.</li><li>Ability to persuade and influence customers professionally.</li><li>Excellent organizational and time-management skills.</li><li>Attention to detail and accuracy.</li><li>Problem-solving and conflict-resolution skills.</li><li>Ability to work under pressure and meet collection targets.</li></ul><h2>&nbsp;</h2>

Job Purpose To implement the IMS policies and procedures of Enova across all the projects through conducting health, safety environment, energy and quality inspections in the assigned project and participating in risk assessments and incident investigation to ensure the timely and accurate identification and reporting of non-compliance against relevant policies, processes, standards and customers’ requirements and guidelines.<br>Key Accountabilities Ensure compliance with all relevant IMS procedures, standards, customers’ requirements, and guidelines across Enova projects to guarantee employee health and safety, quality and compliance with environmental and energy certification requirements, and a responsible environmental attitude Support in the implementation of company accreditation system 9001, 14001, 27001, 41001, 45001, 50001 and 50001 to ensure all the required documents and systems are in place to enable efficient HSEQ operations and all other systems / certifications applicable to the company. Assist in the implementation and maintenance of the IMS system used within Enova, and keep the line manage informed about any issues or recommendations to improve performance, to ensure the system is operating as per desired efficiency and results. Ensure compliance of all activities as per Permit To Work issued. Assist the line manager in implementing techniques and other analyses, as required to assess HSEQ risks to identify and prevent non-compliances that may lead to significant losses Ensure actions are properly taken to control any identified risk in a safe and sustainable manners. Raise any stop Work Card and non-conformities in case of any non-compliance against Risk Assessment and Method Statement on site. Perform inspections of all work sites and projects in the assigned area of operation, to ensure compliance with relevant standards, customers’ requirements and guidelines and identify non-compliance, unsafe practices, and conditions Investigate all incidents in the assigned area of operations under the guidance of his / her HSE line Manager and follow-up on the action plans as agreed by the line manager to ensure timely resolution of incidents Support for internal audits at sites, if applicable (Enova, Client, or external) Ensure First day site inductions and refresher are provided to all employees on-site. Keep aware of the IMS related policies, procedures, standards, checklists and guidelines, customers’ requirements and guidelines and ensure creating of awareness on these standards, across the Company, thus improving compliance Assist in the provision of training and awareness on the IMS policies, procedures and guidelines and preparation of the relevant training material, to ensure creation of awareness on the related standards Ensure third party training record are maintained on site as per local regulation and company best practices as but not limited to: First Aid, Fire fighter, MEWP licenses, scaffold inspector, etc. Develop a working relationship with authorities and assist in identifying areas for service improvement Coordinate with the customers in the assigned area of operations, to understand their HSEQ requirements, standards, and guidelines, and ensure they are implemented accordingly Coordinate, manage and inspect activities of subcontractors. Review documentations prior to start of the activities, ensure compliance to HSEQ standards at the start of each activity, and stop the work if necessary. Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Assist in the preparation of timely and accurate sectional statements and reports to meet and department requirements, policies, and standards. Prepare regular reports on non-compliances, risk and impact assessments, audits and breaches and submit it to the line manager to enable suitable actions to be taken Provide Root cause on Non-compliance, near miss, unsafe act, or conditions as necessary as per the project requirement to ensure non reoccurrence. Ensure all relevant quality, health, safety, environmental, Energy, Asset Management, Facility Management & Data Management procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed. Perform other related duties or assignments as directed. Activities may require night duty as per the requirement of the project.<br>Qualifications, Experiences, & Skills Diploma in HSE or equivalent Preferably training or professional certification such as NEBOSH IGCBachelor degree 2-5 years of experience within HSEQ working environment Ability to carry out risk and incidents assessments, inspection, and audit Inspection of technical and/ or construction activities Able to manage subcontractor on site and liaise with operation in charge Database management and record keeping skills Ability to exhibit a high level of confidentiality Ability to identify and resolve problems in a timely manner Team working skills, risk management skills, high attention to detail, communication skills, analytical skills Excellent level of English communication and writing skills

Role Description This is a remote internship role for a Health Officer at Rankup. The Health Officer intern will support the development and implementation of health and safety policies across digital and physical work environments. Day-to-day tasks include assisting with occupational and community health assessments, contributing to workplace and construction safety guidelines, and helping to monitor compliance with relevant health and safety standards. The intern will collaborate with cross-functional teams to identify risks, recommend preventative measures, and promote a culture of safety and well-being. The role also involves preparing reports, maintaining health and safety documentation, and communicating key updates to internal stakeholders in a clear and accessible manner. Qualifications Strong foundation in Occupational Health and Workplace Safety, with the ability to identify hazards and support preventive measures. Knowledge of Community Health principles, including health promotion, awareness, and preventive practices. Understanding of Construction Safety concepts, regulations, and best practices is an advantage. Effective Communication skills, including the ability to explain health and safety guidelines clearly to diverse audiences. Currently studying or recently graduated in Public Health, Occupational Health, Environmental Health, Safety Engineering, or a related field. Ability to work independently in a remote setting, manage time effectively, and collaborate with distributed teams. Basic familiarity with health and safety regulations and standards; prior internship or volunteer experience in a health or safety role is a plus. Strong attention to detail, analytical mindset, and commitment to fostering a safe and healthy work environment.

Key Responsibilities Receive all the related documents to LCs and notify the importer who reviews and uses them to take possession of the goods from the port. Receive IBC’s applications or FX requests that indicate that customer needs to pay the value of IBCs document using the bank’s resources. Check the letter of credit’s and IBCs terms, conditions and goods description to ensure that it is in compliance with the bank’s policies and Sharia. Review and ensure that the following points are clearly indicated in LCs or IBCs to ensure that all data are complete and accurate:Applicant’s and beneficiary’s full names and addresses Amount and currency Terms of payment and delivery Origin and port of shipment and destination, partial and transshipment L/C’s number Value of shipped goods Goods description and authorization to debit A/CClient’s approval to pay any shipping fees, penalties or fines All required documents and additional conditions mentioned in the LC application/annex Receive and check any amendment in the letter of credit, either through “SWIFT” or “Airmail” in order to check its level of authenticity. Check the client’s position and take part in setting approvals for any increase or extension. Check the availability of sufficient balance in the client's account to ensure that it covers the required commission and charges. Check black list for the involved parties or countries to ensure that they are outside the list and reduce the overall level of risk. Prepare letters of credit in accordance with the terms specified and transmit them to the advising bank in addition to requesting the same bank in order to get credit advice. Prepare and check monthly exhibit for all the outstanding opened letters of credit. Prepare CBE reports on weekly basis, outstanding letters of credit, letters of credit on monthly basis and the original shipping documents. Deliver confirmation letter and attachments to customer delegated representative against signature on a copy of the letter. Send SWIFT copies to the related branch to be delivered to customers. Execute debiting and crediting processes in the bank’s “NOSTRO” on the Trade Wind System. Process all items in order to achieve quality standards of service and accuracy. Processes all trade and documentary collection instruments under the supervision of both senior officer and team leader. Communicate with the trade department via mail in order to confirm that the equivalent funds exist in the customer’s account. Respond to any daily inquiries and requests received from branches and other units under the supervision of both senior officer and team leader. Re-scrutinize the documents and obtain approvals for data on “Trade Wind” as well as any additional necessary approvals or signatures as per delegation matrix. Scan the covering schedule and send it via e-mail to the branch operations officer or the branch trade officer in order to be signed at the branch and dispatched to the collecting bank by courier. Keep the original instructions to be sent to stores for archiving and kept according to the retention period. Keep customer file in fireproof cabinet under dual control. Register the documents in a special register. Prepare MIS accurately in order to meet the target time. Execute UAT testing and review the results to ensure correct implementation. Investigate to solve received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br><br>Minimum Qualifications Bachelor degre<br>e<br>Minimum Experience:Junior Officer: 1-2 years of relevant experience Officer: 2-5 years of relevant experience Senior Officer: 5+ years of relevant experien<br>ce<br>Job-Specific Knowledge & Skills: Preferred previous internship experience/ university activities. Very good command of MS Word & MS Exc<br>el.

Business Acumen Key Responsibilities Review and execute all the LGs applications, documents and correspondence from the branches, check whether all data are filled in properly, ensure that error free services are delivered to customers within prescribed turnaround response time and compliant with the operating procedures and delivery standards. Review the black list for the parties involved in the transaction: remitting bank, drawer and all the other involved parties (if any). Check the bank’s credit approval, including the tenor, expiry date and purpose, to ensure that all the information is clear and accurate. Review the clients’ accounts to ensure the availability of a sufficient balance to cover the required margin, commissions and fiscal stamps. Review statements received on daily basis from internal control and SWIFT department to follow up receipt of requested amount within five working days. Review the relative checklist in order to be submitted for verification. Ensure all the related commissions and charges are debited correctly. Handle issuing, cancellation and amendment letter of guarantees (local and foreign). Prepare new file containing a copy of the letter of guarantee in order to be addressed to the financial department. Prepare SWIFT messages to the correspondent bank advising beneficiaries’ claim requesting them to immediately honour ADIB – Egypt claim crediting our account for amount requested by beneficiary plus charges under advice to ADIB- Egypt. Assign a reference number to the Letter of Guarantee by initiating the issuance on trade wind for the supplier's Letter of Guarantee. Handle delivering a copy of the confiscation letter to the client and send the original letter of guarantee, all amendments and a copy of the bank draft to the local letters of guarantee department. Handle both the debiting and crediting processes that are related to letters of guarantee in the bank’s “NOSTRO” on the Trade Wind System. Process all the items on a timely and accurate basis in order to achieve the quality standards of service and accuracy. Take part in providing any value-added consultative LGs services to customers, business groups, overseas units, correspondents and local banks. Review CBE reports on a weekly basis, outstanding letters of guarantee, letters of guarantee on monthly basis and the original shipping documents. Handle posting transaction entries, printing them and ensure their submission to the concerned parties for verification. Ensure that all documents have been registered in a special register showing date of receipt, customer name and amount. Participate in the related UAT testing and review the results to ensure correct implementation. Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br>Minimum Qualifications Bachelor degree.<br>Minimum Experience:At least 2+ years of relevant experience, preferably banking.<br>Job-Specific Knowledge & Skills: Good knowledge of Bank functions, responsibilities & processes. Very good analytical skills. Very good presentation and negotiation skills. Excellent command of MS Office (Word, Excel).<br>Personal Skills High level of professionalism and self-motivation. Very good problem-solving skills.

نحن نوظف | موظف مبيعات شركات (B2B) مبتدئ الموقع: مدينة نصر نوع العمل: دوام كامل | في مقر العمل نحن نبحث عن متخصص مبيعات شركات (B2B) مبتدئ ومتحمس للانضمام إلى فريقنا والمساهمة في توسيع قاعدة عملائنا ودفع عجلة نمو الأعمال. المسؤوليات الرئيسية: تحديد وإنشاء عملاء محتملين وفرص عمل جديدة بين الشركات. التواصل مع العملاء المحتملين وتقديم منتجاتنا وحلولنا. فهم احتياجات عمل العميل والتوصية بالحلول المناسبة. إجراء مكالمات المبيعات واجتماعات العملاء. إدارة المتابعات طوال دورة المبيعات. بناء والحفاظ على علاقات قوية وطويلة الأمد مع العملاء. التعامل مع اعتراضات العملاء ودعم عملية التفاوض والإغلاق. تحقيق أهداف المبيعات الشهرية. المتطلبات: 6 أشهر+ من الخبرة في المبيعات أو تطوير الأعمال. يفضل وجود خبرة سابقة في مبيعات الشركات (B2B). مهارات تواصل وتفاوض ممتازة. إجادة اللغة الإنجليزية بدرجة جيدة جداً. نرحب بتقديم الخريجين وطلاب الجامعات ممن لا يتطلب حضورهم. شخصية استباقية وطموحة ولديها رغبة في التعلم. يفضل الحصول على درجة البكالوريوس في إدارة الأعمال أو التسويق أو مجال ذي صلة. تعتبر الخبرة في العقارات أو الحلول الرقمية ميزة إضافية. ما نقدمه: راتب أساسي + نظام عمولات جذاب. فرص مستمرة للتعلم والتطوير. فرص للنمو الوظيفي.

الغرض من الوظيفة<br>الترويج النشط لسيارات الركاب الخاصة بشركة جي بي كورب وبيعها من خلال قنوات البيع المخصصة (داخل المعرض)، مع بناء علاقات قوية مع العملاء، وتجاوز أهداف المبيعات باستمرار مع الالتزام بمعايير الشركة وإجراءاتها.<br>مسؤوليات الوظيفة<br>تحقيق المستهدف الشهري. دعم مدير الفرع في إعداد أهداف مبيعات واقعية للفرع حسب الحاجة. زيادة المبيعات المربحة إلى أقصى حد، وتحقيق أهداف المبيعات الكمية والنوعية التي يحددها مدير الفرع ويتفق عليها. إعداد تقارير وإحصائيات نشاط المبيعات المطلوبة بدقة وفي الوقت المناسب. التعامل مع صفقات البيع (إدخال بيانات العملاء - متابعة الدورة المستندية والطلبات المطلوبة - متابعة العملية المالية - المتابعة مع الإدارات الأخرى بشكل أسبوعي). ضمان تقديم دعم مهني ومهذب للعملاء الذين يزورون المعرض "الخطوات الست" وغيرهم من زوار الفرع، والإجابة على استفساراتهم حول ميزات وخيارات المنتج، وبذل كل جهد لتلبية احتياجاتهم وإتمام عملية البيع. المشاركة بفعالية في إدارة الشكاوى المقدمة من العملاء لضمان رضاهم. بيع وترويج خدمات الشركة مثل برامج القيادة والتأمين والاستبدال وبرامج الصيانة.<br>المؤهلات:<br>المتطلبات التعليمية: درجة البكالوريوس. شهادة خاصة أو تدريب مطلوب: لا يوجد. الخبرة المطلوبة في المجال: 1-3 سنوات من الخبرة. المتطلبات التكنولوجية: مجموعة برامج مايكروسوفت أوفيس. متطلبات اللغة: مستوى جيد في اللغة الإنجليزية.

وصف الشركة: ريتش وينجز للتجارة العامة هي شركة تجارية رائدة يقع مقرها الرئيسي في دبي، الإمارات العربية المتحدة، وهي متخصصة في مجموعة واسعة من المنتجات والمكونات الغذائية. توفر الشركة منتجات الذرة، ودقيق القمح، والمحليات، وزيتون المائدة، والأطعمة المعلبة، وغيرها من المكونات الغذائية للمصنعين، والموزعين، وتجار التجزئة، وقطاع خدمات الطعام. وبدعم من القدرات التصنيعية المتكاملة لشركة المنياري القابضة، تضمن ريتش وينجز منتجات عالية الجودة، وإمدادات يمكن الاعتماد عليها، وخدمة عملاء سريعة الاستجابة. تركز ريتش وينجز على الجودة والكفاءة والشراكات طويلة الأمد، وتربط بين المنتجات الغذائية المصرية ذات المستوى العالمي والعملاء في جميع أنحاء الإمارات العربية المتحدة والمنطقة الأوسع.<br>وصف الدور: هذا دور وظيفي لممثل مبيعات بدوام كامل ومقر عمله في مصر. يتولى ممثل المبيعات مسؤولية تحديد ومتابعة فرص عمل جديدة، وإدارة حسابات العملاء الحاليين، والترويج لمحفظة منتجات ريتش وينجز الغذائية للمصنعين، والموزعين، وتجار التجزئة، وعملاء خدمات الطعام. تشمل الأنشطة اليومية إجراء زيارات ومكالمات المبيعات، وإعداد ومتابعة عروض الأسعار، والتفاوض على الأسعار والشروط ضمن إرشادات الشركة، وتنسيق معالجة الطلبات مع الفرق الداخلية. يتضمن الدور أيضاً مراقبة اتجاهات السوق، وجمع رؤى حول المنافسين، والمشاركة في الفعاليات التجارية عند الحاجة، والاحتفاظ بسجلات دقيقة لأنشطة المبيعات بما يتماشى مع معايير إعداد التقارير في الشركة. يعد التعاون مع فرق الخدمات اللوجستية والمالية وخدمة العملاء ضرورياً لضمان التسليم في الوقت المناسب وتحقيق رضا العملاء العالي.<br>المؤهلات:<br> مهارات مثبتة في مبيعات B2B، وإدارة الحسابات، وبناء علاقات العملاء في قطاع الأغذية أو السلع الاستهلاكية. القدرة على إجراء أبحاث السوق، وتحديد الفرص، والمساهمة في تخطيط وتوقع المبيعات. مهارات تواصل وتفاوض وعرض قوية، مع القدرة على التأثير في أصحاب المصلحة وإتمام الصفقات. إجادة أساسية في تقارير المبيعات، وأدوات إدارة علاقات العملاء (CRM)، وبرامج مايكروسوفت أوفيس (Excel, Word, PowerPoint). إتقان اللغة العربية وإجادة جيدة للغة الإنجليزية كتابة وتحدثاً. قدرة مثبتة على العمل بشكل مستقل في الميدان، وإدارة الوقت بفعالية، وتحقيق أهداف المبيعات. يفضل بشدة الخبرة في تجارة الأغذية، أو التوزيع، أو الصناعات ذات الصلة. درجة البكالوريوس في إدارة الأعمال، أو التسويق، أو التجارة، أو أي تخصص ذي صلة، أو خبرة عملية ذات صلة تعادل ذلك.

1. الترويج الفعال لمنتجات وخدمات التمويل وتقديمها في المواقع التي تحددها الشركة مثل النوادي والجامعات والمدارس، على سبيل المثال.<br>2. فهم الأوضاع المالية للعملاء واحتياجاتهم وأهدافهم قصيرة وطويلة الأجل للتوصية بمنتجات وخدمات مالية مناسبة.<br>3. شرح ميزات المنتجات وفوائدها وشروطها بوضوح وبطريقة احترافية ومناسبة للعملاء.<br>4. التعامل مع استفسارات العملاء المتعلقة بالأرصدة والمدفوعات وتفاصيل الحسابات ومشكلات الخدمة، مع التحقيق في الأخطاء أو التناقضات وحلها على الفور.<br>5. مساعدة العملاء في إكمال النماذج والأوراق وعمليات الانضمام للحسابات الجديدة والقروض والخدمات المالية الأخرى بدقة.<br>6. بناء علاقات قوية مع العملاء المحتملين والحاليين والحفاظ عليها لتعزيز الولاء وتكرار الأعمال والإحالات.<br>المؤهلات:<br>- درجة البكالوريوس.<br>- الخبرة: الحد الأدنى: 1-3 سنوات من الخبرة ذات الصلة في المبيعات (يفضل في مجالات البنوك، التكنولوجيا المالية، والتمويل الأصغر) ومعرفة قوية بوثائق الائتمان.<br>- فهم قوي للمنتجات المالية مثل القروض وخيارات الاستثمار.<br>- القدرة على تحليل اتجاهات السوق وتقديم نصائح مالية سليمة.<br>- نهج يركز على العميل في التعامل مع استفسارات العملاء ومخاوفهم.<br>- القدرة على العمل في أدوار ميدانية في مواقع الشركاء الخارجيين.<br>- إجادة حزمة MS Office؛ وتعتبر المعرفة بأنظمة إدارة علاقات العملاء (CRM) ميزة إضافية.

نحن نقبل الطلبات! المنصب: ممثل مبيعات – متحدث فرنسي نوع التوظيف: دوام كامل وضع العمل: في الموقع / العمل من المنزل (مختلط) المتطلبات: الطلاقة في اللغة الفرنسية (المحكية والمكتوبة) خبرة سابقة في المبيعات أمر زائد قدرات تواصل وتفاوض قوية القدرة على العمل تحت الضغط وتحقيق أهداف المبيعات إجادة اللغة الإنجليزية تُعد ميزة إرسال سيرتك الذاتية إلى: info@ilc-mena.com للاستفسارات: +20 112 638 9666 انضم إلى فريقنا ونمِّ مسيرتك المهنية مع ILC!

???? Elevate your career as a Customer Support Representative in a dynamic, supportive, and positive work environment!<br>We are looking for enthusiastic, customer-focused individuals to join our team in New Cairo and become part of a growing organization that values talent, development, and excellence.????Location: New Cairo (On-site)<br>✨ What We Offer:????Competitive salary of up to EGP 23K Gross + Quarterly Performance Bonuses???? Rotational shifts (7 AM - 11 AM/12 AM max) with a fixed schedule every 2 weeks????Door-to-door transportation provided for shifts ending after 10:00 PM???? Clear career growth and promotion opportunities✨No rush accounts Working Hours: 9 hours per day (including break)<br>????Requirements:✔Excellent English proficiency: B2+ to Fluent✔ At least 6 months of customer service or telesales experience is required.✔Customer-centric mindset with strong problem-solving abilities✔ Graduates only<br>If you're interested, we'd love to hear from you! Join us and take the next step in your career journey!

Company Description Smart Market Opportunities is a growing real estate firm focused on connecting clients with high-potential residential and commercial properties in New Cairo and surrounding areas. The company emphasizes market insight, transparent transactions, and long-term client relationships. Team members collaborate to provide data-driven advice and tailored property solutions. Smart Market Opportunities values professionalism, ethical conduct, and continuous learning in a dynamic real estate market. Role Description This is a full-time, on-site Real Estate Broker role based in New Cairo. The Real Estate Broker will identify and list properties, conduct property viewings, and guide clients through buying, selling, and leasing processes. Daily responsibilities include prospecting for new clients, maintaining an updated portfolio of listings, preparing and reviewing contracts, and coordinating with legal and financial partners as needed. The role involves conducting market research, analyzing property values, negotiating terms, and ensuring smooth, compliant transactions. The broker will also provide ongoing customer support, maintain accurate records in internal systems, and collaborate with colleagues to achieve sales and revenue targets. Qualifications Candidates should possess strong skills in Real Estate and Real Property, including market analysis, property valuation, and understanding of local regulations. Candidates should possess solid Brokerage skills, including transaction management, documentation, and negotiation of purchase, sale, and lease agreements. Candidates should possess proven Sales skills, including prospecting, lead conversion, and closing deals in a target-driven environment. Candidates should possess excellent Customer Service skills, with the ability to build trust, manage expectations, and maintain long-term client relationships. Relevant qualifications such as a real estate license or certification, and prior experience in brokerage or property sales are highly beneficial. Strong communication and interpersonal skills, proficiency with digital tools and CRM systems, and the ability to work effectively on-site in New Cairo are required.

Company Description We are a trusted house-buying company have successfully closed over a thousands of real estate transactions since 2017. Our reputation is built on offering competitive prices, maintaining high standards of professionalism, and operating with integrity in every deal. We focus on providing a smooth, transparent experience for property sellers and creating win–win solutions. Dozens of positive online reviews and testimonials highlight our reliability and confirm our standing as legitimate house buyers in both states. Role Description This full-time remote Real Estate Sales Representative role focuses on sourcing, evaluating, and managing residential property acquisitions in the US. Day-to-day responsibilities include contacting potential sellers, conducting needs assessments, presenting offers, and guiding clients through the sales process from initial inquiry to closing. The role involves maintaining detailed records of leads and transactions, collaborating with internal teams to ensure accurate property valuations, and following company processes and compliance guidelines. The representative will also nurture long-term relationships, provide responsive customer service, and support continuous improvement of sales strategies and scripts. Qualifications Strong customer-facing skills, including Customer Service and the ability to build trust and rapport with property owners. Knowledge of Real Estate and Real Property principles, including basic valuation, contracts, and transaction processes. Active or eligible Real Estate License in Pennsylvania and/or Florida, or willingness to obtain one as required. Proven Sales skills, including lead qualification, negotiation, and closing transactions. Excellent verbal and written communication skills and the ability to conduct sales calls and virtual meetings. Comfort with remote work, including using CRM software, online communication tools, and digital document systems. Strong organizational skills, attention to detail, and ability to manage multiple leads and deals simultaneously. Prior experience in real estate acquisitions, investments, or related fields is a plus.<br>Salary and Hours:$18200 USD per year base salary plus commissions. First year total expectations $50,000-$80,000 USD. High performers make 6 figures.<br>Monday through Friday 10am to 6pm EST (New York time) is mandatory.<br>Excellent English is Mandatory<br>This is a Work From Home position.<br>If we like your CV, you'll be invited to complete an Ai interview.

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry Experience Fresher / Experience in a Domestic or International process Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement<br>Certifications:Should clear internal & external certifications

Elegant Care Medical Group is pleased to announce that we are hiring Product Specialist / Sr. Product Specialist for a well-established medical device product line in the Egyptian market. The chosen candidates will be responsible for the sales and promotion of an international product portfolio. We prioritize excellence in service and the needs of our clients. Learn more about us at www.elegantcaregroup.com.<br> ???? Preferred Residency: Heliopolis - Doki and Mohandesin – Giza – Alexandria (West) - Upper Egypt (resident in Assuit) - Damietta. <br>Job Description Understand customer needs and provide suitable solutions and support Research and identify potential leads through business directories Respond to customer inquiries and conduct necessary follow-up Report daily performance and sales metrics Achieve all assigned sales targets and goals <br>Requirements & Qualifications Bachelor’s degree in medical or science field only Minimum of 1 year of previous sales experience Owning a car is an advantage Basic computer skills Strong verbal and written communication skills Persuasive, motivated, and goal-oriented Solid understanding of company services and market position Excellent customer care with the ability to assess needs and provide accurate guidance or solutions <br>What We Offer Attractive and competitive compensation package Excellent opportunities for career development Medical insurance Transportation allowance Mobile allowance <br>If you believe you are a good fit, please apply directly through this post or send your CV to: ???? nour.yousef@elegantcaregroup.com

About the Company Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner. About the Role Resolve customer complaints efficiently while ensuring customer satisfaction. Salary up to 20k net with bonus and allowances Responsibilities Provide accurate information about products, services, company policies, and procedures. Handle customer requests, account updates, and service-related issues. Document all customer interactions accurately in the CRM or ticketing system. Escalate complex issues to the appropriate department when necessary. Follow up with customers to ensure issues are fully resolved. Meet or exceed individual and team KPIs, including response time, resolution time, CSAT, and quality standards. Collaborate with internal teams to improve customer experience and service quality. Stay updated on company products, services, promotions, and policies. Adhere to company procedures, confidentiality requirements, and compliance standards.

SS (Telesales / Customer Care Representatives) What You’ll Do:Contact existing customers to promote course renewals and increase conversion rates Follow up with customers to understand their needs and recommend personalized learning solutions Provide high-quality support throughout the student journey and handle inquiries professionally Monitor students’ progress and analyze data to improve learning outcomes and drive renewals Build strong relationships with customers to enhance satisfaction and encourage repeat business & referrals<br>Requirements:Minimum 1 year of experience in sales or Customer Service. Strong communication and persuasion skills. Target-driven and comfortable working in a performance-based environment. Motivated to achieve and exceed sales targets with a commission-focused mindset.<br>???? Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)<br>Saturday: 12:00 PM – 4:00 PM(Break: 12:45 – 1:00 PM)<br>???? Location:https://maps.app.goo.gl/dnp Fh1YYFkn H2i QG8<br>???? What We Offer:Basic Salary + Unlimited Commission Paid Training Social Insurance Medical Insurance

SS (Telesales / Customer Care Representatives) What You’ll Do:Contact existing customers to promote course renewals and increase conversion rates Follow up with customers to understand their needs and recommend personalized learning solutions Provide high-quality support throughout the student journey and handle inquiries professionally Monitor students’ progress and analyze data to improve learning outcomes and drive renewals Build strong relationships with customers to enhance satisfaction and encourage repeat business & referrals<br>Requirements:Minimum 1 year of experience in sales or Customer Service. Strong communication and persuasion skills. Target-driven and comfortable working in a performance-based environment. Motivated to achieve and exceed sales targets with a commission-focused mindset.<br>???? Working Hours:Sunday – Thursday: 12:00 PM – 9:00 PM(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)<br>Saturday: 12:00 PM – 4:00 PM(Break: 12:45 – 1:00 PM)<br>???? Location:https://maps.app.goo.gl/dnp Fh1YYFkn H2i QG8<br>???? What We Offer:Basic Salary + Unlimited Commission Paid Training Social Insurance Medical Insurance