وظائف مندوب توزيع
٤٧٠١ وظائف شاغرة
مصر - القاهرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The incumbent in this position is responsible for - under the management of the Guest Relations Manager and taking into account the established standards - supervising and leading all areas of the Guest Relations. Carry out all administrative duties in co-operation with Guest Relations Manager. Daily checks on the VIP lists and ordering of corresponding activities. Monitor and check the costs of VIP treatments. Be responsible for VIP Policy and ensure it is implemented fully. Liaise with all departments check all guest requirements and ensure that these are executed on day of arrivals. Pre check all guest requirements three days prior to arrival and again the day before. Pre check all VIP arrival rooms and ensure that all rooms are clean and ready upon check in. Greet arrivals and escort all Guests to the rooms or suites. Ensure that all guest comments and complaints are attended to and that all complaint reporting is carried out and recorded. Be fully conversant with all hotel activities and promotions. Attend to daily guest requirements and enquires and help guide them with all necessary arrangements. Prepare all VIP amenities forms and distribute accordingly. Update guest profiles and check the existing one. Maintain tidiness in the building and clothing in the department. Support the Guest Relations Manager in task such as appointment, employee training assessment of performance, induction training, and consultation, if necessary, dismissals, in order to guarantee appropriate occupation of posts and productivity. Represent the Guest Relations Manager at meetings. Ensure good cooperation and regular exchange of information with all departments, such as the Front Office Manager. Joint responsibilities for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training. Hold regular meetings within the department (performance review, information, proposals for improvement) Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NATIONALITY: Egyptian EDUCATION: Hotel Apprenticeship Higher College Education EXPERIENCE: To fill the position, one of the following is required: Minimum of 1 year experience in a Front Office position preferably in an international five-star hotel Food & Beverage experience is a plus LANGUAGE: Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this position: Luxury Hotel Experiences Good Communication skills Knowledge of hotel operations & Computer systems General knowledge of tourist and business-related information Knowledge of hotel products and services Knowledge of VIP welcoming protocol TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Microsoft Office (Word, Excel and PowerPoint) Good knowledge of Opera Basic knowledge of Micros INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Motivating others Planning/ Organization Problem solving Flexibility Concern for quality Initiative Results oriented Teamwork / Cooperation Interpersonal skills Customer service orientation Oral and Listening Skills Good writing skills Friendly and caring attitude Self-controlled OTHER SKILLS: Additional language (French - Spanish - German), Problem solving, Friendly and caring attitude, Straightforward and Customer service orientation</p><p></p></section>
مصر - South Sinai
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Vodafone Qatar
مصر - القاهرة
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<p><strong>#VOIS #BeUnrivalled #CreateTheFuture</strong></p>
<h4>About this role</h4>
<h4>What you’ll do</h4>
<h4>Who you are</h4>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<h4>What skills you will learn</h4>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p>
<p><strong>#JDEnhancedByTARA</strong></p>
<p>Follow us on social media</p></p><p></p>
AccorHotels
مصر - القاهرة
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<ul>
<li><strong>Guest welcome:</strong> Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards.</li>
<li><strong>Personalized assistance:</strong> Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.</li>
<li><strong>Information provider:</strong> Offer detailed information about the resort’s services, facilities, activities, and local attractions to enhance the guest experience.</li>
<li><strong>Complaint resolution:</strong> Address guest concerns or complaints promptly, escalating unresolved issues to the guest relations manager or assistant manager.</li>
<li><strong>VIP handling:</strong> Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.</li>
<li><strong>Special requests:</strong> Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.</li>
<li><strong>Feedback collection:</strong> Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the guest relations manager.</li>
<li><strong>Cross-department liaison:</strong> Collaborate with other departments, including housekeeping, front office, and recreation, to ensure seamless guest experiences.</li>
<li><strong>Cultural engagement:</strong> Promote activities and experiences that reflect the local culture and the resort’s lifestyle-focused identity.</li>
<li><strong>Reservation support:</strong> Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.</li>
<li><strong>Emergency support:</strong> Provide clear and calm communication to guests during emergencies, following the resort’s crisis management protocols.</li>
<li><strong>Guest profiles:</strong> Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.</li>
<li><strong>Sustainability advocacy:</strong> Promote eco-friendly practices and services to guests, supporting Ennismore’s sustainability initiatives.</li>
<li><strong>Check-in/check-out assistance:</strong> Support the front office team during peak times by assisting with guest arrivals and departures.</li>
<li><strong>Professional appearance:</strong> Maintain a polished and professional appearance that reflects Swissôtel’s luxury and lifestyle brand.</li>
<li><strong>Problem-solving:</strong> Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.</li>
<li><strong>Event participation:</strong> Assist in organizing and executing guest events or activities to enhance their stay.</li>
<li><strong>Technology utilization:</strong> Use guest service platforms and tools to track requests, preferences, and feedback efficiently.</li>
<li><strong>Continuous improvement:</strong> Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.</li>
</ul>
<p>This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swissôtel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school diploma.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and Russian speaker.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p></p><p></p>
مصر
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><span>Role Description</span>
<p><span>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br>
<span>What You’ll Be Doing</span>
<span><strong>Core Responsibilities</strong></span>
<ul>
<li><span>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li>
<li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li>
<li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li>
<li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li>
<li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li>
<li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li>
<li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li>
<li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li>
<li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li>
<li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li>
</ul>
<span>Experience & Qualification.</span>
<ul>
<li><span>Fluent in English, both written and verbal communication skills.</span></li>
<li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li>
<li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li>
<li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li>
<li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li>
<li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li>
<li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li>
</ul>
<span>Skills, Knowledge & Abilities</span>
<ul>
<li><span>Strong problem-solving and troubleshooting skills</span></li>
<li><span>Adaptability.</span></li>
<li><span>Self-learning.</span></li>
<li><span>Critical thinking.</span></li>
<li><span>Problem-solving.</span></li>
<li><span>Attention to detail.</span></li>
<li><span>Communication and teamwork.</span></li>
</ul>
<p><span><strong><u>Performance Standards</u></strong></span></p><br>
<ul>
<li><span>Response Time.</span></li>
<li><span>First Contact Resolution.</span></li>
<li><span>Customer Satisfaction.</span></li>
<li><span>Ticket Documentation and Management.</span></li>
<li><span>Technical Knowledge.</span></li>
<li><span>Language Proficiency.</span></li>
<li><span>Incident Resolution Time.</span></li>
<li><span>Quality of Service.</span></li>
<li><span>Knowledge Sharing.</span></li>
<li><span>Professionalism and Collaboration.</span></li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
SWISSOTEL
مصر - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Company Description </b><br> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant Team and build your career with us.</p> <br> <div><b>Job Description</b></div> <br> <p> Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swiss tel s luxury standards.<br>
Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.<br>
Information Provider: Offer detailed information about the resort s services, facilities, activities, and local attractions to enhance the guest experience.<br>
Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager.<br>
VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.<br>
Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.<br>
Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager.<br>
Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences.<br>
Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort s lifestyle-focused identity.<br>
Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.<br>
Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort s crisis management protocols.<br>
Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.<br>
Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore s sustainability initiatives.<br>
Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures.<br>
Professional Appearance: Maintain a polished and professional appearance that reflects Swiss tel s luxury and lifestyle brand.<br>
Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.<br>
Event Participation: Assist in organizing and executing guest events or activities to enhance their stay.<br>
Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently.<br>
Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.<br>
This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swiss tel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p> <br> <div><b>Qualifications</b></div> <br> <p>Education: At least a high school diploma.<br>
Experience: At least 2 years of experience in the industry.<br>
Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .<br>
Courses and Training: Prior attendance in seminars and trainings related to the job.<br>
Computer Literacy: MS Office applications.<br>
Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p></div></section>
Marriott Hotels & Resorts
مصر
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
مصر
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.</p><br><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p><br><p>Join our motivated and vibrant Team and build your career with us.</p><br><br>Job Description<br><br><p>• Guest Welcome: Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards.<br>• Personalized Assistance: Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.<br>• Information Provider: Offer detailed information about the resort’s services, facilities, activities, and local attractions to enhance the guest experience.<br>• Complaint Resolution: Address guest concerns or complaints promptly, escalating unresolved issues to the Guest Relations Manager or Assistant Manager.<br>• VIP Handling: Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.<br>• Special Requests: Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.<br>• Feedback Collection: Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the Guest Relations Manager.<br>• Cross-Department Liaison: Collaborate with other departments, including Housekeeping, Front Office, and Recreation, to ensure seamless guest experiences.<br>• Cultural Engagement: Promote activities and experiences that reflect the local culture and the resort’s lifestyle-focused identity.<br>• Reservation Support: Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.<br>• Emergency Support: Provide clear and calm communication to guests during emergencies, following the resort’s crisis management protocols.<br>• Guest Profiles: Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.<br>• Sustainability Advocacy: Promote eco-friendly practices and services to guests, supporting Ennismore’s sustainability initiatives.<br>• Check-In/Check-Out Assistance: Support the front office team during peak times by assisting with guest arrivals and departures.<br>• Professional Appearance: Maintain a polished and professional appearance that reflects Swissôtel’s luxury and lifestyle brand.<br>• Problem-Solving: Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.<br>• Event Participation: Assist in organizing and executing guest events or activities to enhance their stay.<br>• Technology Utilization: Use guest service platforms and tools to track requests, preferences, and feedback efficiently.<br>• Continuous Improvement: Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.<br>This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swissôtel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p><br><br>Qualifications<br><br><p>Education: At least a high school diploma.<br>Experience: At least 2 years of experience in the industry.<br>Foreign Language: Proficiency in English to communicate with guests , and Russian speaker .<br>Courses and Training: Prior attendance in seminars and trainings related to the job.<br>Computer Literacy: MS Office applications.<br>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><br> </div>
مصر - القاهرة
<p><h4>Job overview</h4>
<p>The role of claims officer involves processing medical claims for clients worldwide. We ensure a high level of client service while processing claims within an industry-leading 48 hours.</p>
<p>The claims officer adjudicates medical providers’ claims, making sure that services are eligible as per policy terms and conditions, are in correlation with the authorized guarantee of payment given, and are paid as per the agreed tariffs with providers. The claims department is a very fast-paced and challenging environment, with many different languages used and a mixture of cultures.</p>
<h4>What you do</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Adjudicate and process claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target.</li>
<li>Use client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning.</li>
<li>Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.</li>
<li>Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.</li>
<li>In line with the company’s policy on cost containment, identify duplicate payments, overbilling, upcoding, possible non-disclosure, and fraudulent claims.</li>
<li>Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.</li>
<li>Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills.</li>
<li>Assume additional tasks to effectively support the team leader to deliver on team KPIs and deputise for team leader, as needed.</li>
<li>Give support and guidance on escalated issues, complaints, and challenging claims and lead by example.</li>
<li>Ensure adaptability in various claims handling work-related tasks to be able to facilitate a multi-tasking role.</li>
<li>Ensure that high quality targets (standard of work performance) are achieved at all times.</li>
<li>Support your team leader to drive engagement within the team.</li>
<li>Assist the in-house medical team by using AI models to streamline client hospital admissions, evacuations, repatriations, and other cases, ensuring efficient and effective service.</li>
<li>Automate routine tasks, speeding up the adjudication process and ensuring claims are processed efficiently, thus helping achieve the loss ratio target.</li>
<li>Enhance the use of the client database by AI analytics, providing deeper insights and generating more accurate reports, facilitating better target planning.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</li>
</ul>
<h4>What you bring</h4>
<p><strong>Key requirements:</strong></p>
<ul>
<li>1-2 years’ experience in a customer-focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.</li>
<li>Proficiency in MS Office.</li>
<li>Candidates must possess at least a B2 level of German proficiency.</li>
<li>Completion or progression towards the diploma in private medical insurance.</li>
<li>A highly customer-focused individual with strong interpersonal, communicative, and accuracy skills.</li>
<li>Team player.</li>
<li>Physically fit to carry out duties.</li>
<li>Ability to demonstrate sound work ethics.</li>
<li>Ability to work under pressure and to meet tight deadlines and service standards.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits/What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
مصر - القليوبية
مطلوب مندوب مبيعات خارجيه <br>للعمل بكبري شركات توزيع المنتجات الغذائيه مندوب مبيعات خارجيه للعمل بفرع مسطرد<br>تجزئة - جملة - هوريكا <br>- هيكون مع المندوب عربيه و سواق .<br>-مؤهل عالى و متوسط<br>خبرة فى مناطق القاهرة و الجيزة <br>مخزن فى مسطرد<br>المميزات :<br>تامين اجتماعي<br> تامين طبي<br> زيادات سنوية<br> ترقيات<br> رصيد اجازات سنوية<br><br>
جهة العمل غير مُفصح عنها
مصر - القاهرة
وظيفة: سائق و مندوب توصيل طبيعه العمل : توصيل للعملاءالشروط:
الالتزام والانضباط في مواعيد العمل.
معرفة جيدة بخطوط السير داخل القاهرة
القدرة على العمل تحت ضغط.
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 5</li><li>نظام الورديات: صباحية و مسائية</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
جهة العمل غير مُفصح عنها
مصر - القاهرة
وظيفة: سائق و مندوب توصيل طبيعه العمل : توصيل للعملاءالشروط:
الالتزام والانضباط في مواعيد العمل.
معرفة جيدة بخطوط السير داخل القاهرة
القدرة على العمل تحت ضغط.
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 5</li><li>نظام الورديات: صباحية و مسائية</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
اسكندريه لنظم تكنولوجيا المعلومات
مصر - الإسكندريه
فرصة عمل – مطلوب مندوب توصيل لشركه ATS
مصر - الإسكندريه
- الشركة تعمل في مجال التجارة والاستثمار.<br>- مندوب توصيل للعمل بمكتب الشركة بالإسكندرية. <br><br><strong>المتطلبات:</strong><br>
toto
مصر - الجيزة
مطلوب مندوب توصيل يقوم بتوصيل بضائع الشركة للعملاء بسيارة الشركة ويشترط ان يجيد قيادة السيارات الملاكي (الاتوماتيك والعاديه)
شيركس
مصر - الجيزة
- مندوب شحن بضائع للعملاء يقوم بتحصيل مبالغ مالية ويتم توريدها للشركة مرة اخره<br>- مرتب ثابت + عمولة مجزية على توصيل الطلبات<br><br>
اسكندريه لنظم تكنولوجيا المعلومات
مصر - الإسكندريه
فرصة عمل – مطلوب مندوب توصيل لشركه ATS<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي، ساعات إضافية</li></ul>
مصر - القاهرة
<strong>- شركة البريد للتوزيع في القاهرة </strong><br>- وظيفة مندوب توزيع بتروسيكل<br><br><strong>المتطلبات الوظيفية:</strong><br>
toto
مصر - الفيوم
<strong>- مندوب دعايه - يشترط لدية سيارة لشركة نهضة مصر للنشر بالمزايا الاتيه<br></strong>مسئول عن توزيع كتب خارجية مجانية كدعاية للشركة.<br>
toto
مصر - اسوان
<strong>- مندوب دعايه - يشترط لدية سيارة لشركة نهضة مصر للنشر بالمزايا الاتيه<br></strong>مسئول عن توزيع كتب خارجية مجانية كدعاية للشركة.<br>