وظائف خياط - الغربية مصر

<p>هل أنت خبير في التنظيم، وساحر في اللوجستيات، ورابط حاسم في سلسلة الإمداد؟ نحن نبحث عن <strong>أربعة موظفين مخازن عالييْن الدافع وخبراء</strong> للانضمام إلى فريقنا الديناميكي! هذه فرصة رائعة لاستثمار خبرتك في <strong>قدرَة عمل عن بعد كاملة</strong>، والمساهمة في عملياتنا من أي مكان في الغربية، مصر. إذا كنت تتفوق في الدقة والكفاءة وضمان سريان المواد بسلاسة، فهذه الوظيفة مصممة خصيصًا لك.</p><p><strong>نظرة عامة:</strong></p><p>كموظف مخزن، ستكون في قلب نجاحنا التشغيلي، تدير المخزون بعناية وتضمن التدفق السلس للبضائع. ستؤثر عيناك الحادتان بالتفاصيل والالتزام بالدقة مباشرةً في كفاءتنا ورضا العملاء. هذه الوظيفة عن بعد تتيح لك المرونة في العمل من الغربية، مصر، مع البقاء متكاملًا في بيئتنا التعاونية.</p><p><strong>المسؤوليات:</strong></p><ul><li><p><strong>الإشراف وإدارة جميع جوانب عمليات المخزن والتخزين</strong>، مع ضمان مستويات مخزون مثلى وتخزين منظم.</p></li><li><p>تنفيذ والحفاظ على أنظمة <strong>إدارة المخزون</strong> القوية، إجراء عمليات تدقيق منتظمة والتسوية بين الفروق.</p></li><li><p>التنسيق مع الموردين والفرق الداخلية لاستلام المواد وفحصها وشحنها في الوقت المناسب.</p></li><li><p>التأكد من الامتثال لجميع <strong>إجراءات السلامة</strong> أثناء عمليات التخزين والتعامل.</p></li><li><p>استخدام خبرتك في <strong>عمليات اللوجستيات</strong> لتحسين حركة المواد وكفاءة التخزين.</p></li><li><p>إعداد تقارير شاملة عن حالة المخزون واستهلاك المواد والأداء التشغيلي.</p></li><li><p>التعاون الفعال مع فرق متعددة الوظائف لدعم أهداف سلسلة التوريد الشاملة.</p></li></ul><p><strong>المهارات والتقنيات:</strong></p><p>ستستخدم قاعدة قوية في <strong>المخازن والتخزين وإدارة سلسلة التوريد</strong>. الإتقان في تقنيات <strong>إدارة المخزون</strong>، وممارسات <strong>مناولة المواد</strong> الدقيقة، والدقة في <strong>إدخال البيانات</strong> أمر أساسي. ستُقدَّر بشدة الخبرة مع <strong>مايكروسوفت إكسل</strong> وربما غيره من برامج المخزون.</p><p><strong>فرص التطور:</strong></p><p>نلتزم بتطويرك المهني. كموظف مخزن ذا خبرة، ستتاح لك فرص لصقل مهاراتك وتحمل قيادة في مبادرات تحسين العمليات والنمو داخل وظائفنا في سلسلة التوريد واللوجستيات المتنامية. ستُعترف بمساهماتك وتُكافأ.</p><p><strong>الفريق والثقافة:</strong></p><p>انضم إلى فريق داعم يركز على النتائج حيث يتم الاحتفال بالتعاون والابتكار. على الرغم من كونه دورًا عن بُعد، فإننا نخلق إحساسًا قويًا بالمجتمع من خلال فحوصات افتراضية منتظمة وأنشطة بناء الفريق. نُقدِّر مهارات الاتصال الواضحة ونهجًا استباقيًا لحل المشكلات.</p><p><strong>التأثير:</strong></p><p>دورك حاسم في تميزنا التشغيلي. من خلال التحكم الدقيق في مخزوننا وسلسلة التوريد الفعالة، ستساهم مباشرة في قدرتنا على الالتزام وبناء سمعتنا بالاعتمادية. ستقود انتباهك للتفاصيل ومهارات التنظيم تأثيرًا كبيرًا.</p><p><strong>المتطلبات</strong></p><ul><li><p>خبرة مثبتة في <strong>المخزن والتخزين</strong> وعمليات <strong>التخزين</strong>.</p></li></ul><ul><li><p>خلفية قوية في <strong>إدارة سلسلة التوريد</strong> ومبادئ <strong>إدارة المخزون</strong>.</p></li><li><p>الإتقان في <strong>عمليات اللوجستيات</strong> وتقنيات <strong>مناولة المواد</strong> الفعالة.</p></li><li><p>مهارات تنظيم استثنائية ومراعاة دقيقة <strong>للتفاصيل</strong>.</p></li><li><p>فهم قوي والتزام بـ <strong>معايير السلامة</strong>.</p></li><li><p>مَهارة ممتازة في <strong>مهارات الاتصال</strong> للتعاون الفعّال مع الفريق.</p></li><li><p>كفاءة في <strong>إدخال البيانات</strong> واستخدام أدوات مثل <strong>مايكروسوفت إكسل</strong>.</p></li><li><p><strong>متطلبات الخبرة:</strong></p></li><li><p>حد أدنى من <strong>2-7 سنوات خبرة عملية</strong> في دور مخزن أو دور مماثل أمر ضروري.</p></li><li><p><strong>توقعات مستوى الوظيفة:</strong></p></li><li><p>هذا دور <strong>للمتمرسين</strong>، يتطلب سجلًا مثبتًا في إدارة المخزون وعمليات المخزن بشكل مستقل وفعّال.</p></li></ul><p></p>

About Us<br><br>Tasaheel is one of Egypt’s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Relationship Manager will take charge of overseeing and expanding a portfolio of small and medium-sized enterprise (SME) clients. Your role will involve ensuring that all their financial requirements, such as deposits, transactions, trade finance, and borrowing, are adequately addressed, while fostering robust, long-lasting relationships that aid in the company’s growth and success.<br><br>What You´ll Do<br><br>Understand client needs and develop tailored solutions to address them effectively. Manage and grow a portfolio of SME customers while ensuring high levels of satisfaction and retention. Identify key decision-makers within client organizations to strengthen relationships. Resolve customer concerns or complaints promptly and professionally. Identify upselling and cross-selling opportunities and coordinate with the relevant teams. Ensure high-quality customer service, sales processes, and client engagement standards. Actively approach and acquire potential clients to grow the portfolio. Maintain strong knowledge of market trends and competitor offerings. Collaborate with internal teams to deliver seamless customer experiences.<br><br>What Makes You a Good Fit<br><br>Bachelor's degree in business, Finance, Economics, or a related field is preferred.1 to 3 years of experience in the banking sector, preferably in SME or business banking. Proven experience in planning and implementing sales or relationship strategies. Strong interpersonal, communication, and negotiation skills. Customer-centric mindset with strong problem-solving abilities. Ability to work both independently and collaboratively in a fast-paced environment<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.

Company Description Smart Partner Marketing Agency is a growth-focused marketing firm committed to acting as a strategic partner rather than a traditional agency. The team leverages experience and insight to help clients drive their businesses forward through smart, tailored marketing solutions. Applicants can expect a collaborative environment that values innovation, measurable impact, and long-term client relationships. This is an opportunity to be part of a company that aims to deliver a new kind of marketing experience for its partners.<br>Role Description The Medical Representative is a full-time, on-site role based in Al Gharbiyah, Egypt. This role involves visiting healthcare professionals and medical facilities to present and promote the agency’s healthcare-related products and services. The Medical Representative will build and maintain strong relationships with doctors, pharmacists, and other stakeholders, provide product information and educational materials, and gather feedback and market insights. Daily tasks include scheduling and conducting meetings, delivering presentations, preparing reports on activities and outcomes, and collaborating with the internal marketing and sales teams to align field activities with campaign objectives. The role also requires staying up to date with medical and industry trends to support accurate and credible communication.<br>Qualifications<br> Strong communication, presentation, and interpersonal skills to effectively engage healthcare professionals. Sales and negotiation abilities, including experience in promoting medical or pharmaceutical products. Basic understanding of medical terminology, therapeutics, and healthcare industry dynamics. Organizational and time-management skills to plan visits, manage territory, and document activities. Proficiency in using productivity tools and CRM or reporting systems to track interactions and performance. Bachelor’s degree in Pharmacy, Medicine, Science, or a related field is preferred. Previous experience as a Medical Representative or in a similar healthcare sales role is an advantage. Ability to work independently, meet targets, and maintain professional ethics and compliance with industry regulations. Fluency in Arabic and good command of English, both spoken and written.

Company Description Maro Apparel Group, founded in 2016, is an Egyptian apparel manufacturer focused on delivering high-quality garments with precise craftsmanship and strict quality control. The company provides tailored production solutions that support fashion brands and businesses across diverse local and international markets. Maro Apparel Group emphasizes reliability, consistency, and long-term partnerships with its clients. Team members are encouraged to contribute to continuous improvement, innovation in manufacturing practices, and operational excellence. The organization values professionalism and collaboration within a fast-paced production environment.<br>Role Description The Quality Control Manager is a full-time, on-site role based in Al Maḩallah al Kubrá. This role is responsible for overseeing quality control processes across production lines, including inspecting garments, monitoring compliance with quality standards, and identifying defects or deviations. The Quality Control Manager will develop and implement quality procedures, train and guide quality inspectors, and collaborate with production supervisors to address issues and prevent recurrence. The role involves maintaining documentation and reports, coordinating corrective and preventive actions, and supporting audits to ensure adherence to company and client requirements. The Quality Control Manager will also work closely with management to propose process improvements and support continuous enhancement of product quality and operational efficiency.<br>Qualifications<br> Proven experience in quality control or quality management within apparel or textile manufacturing. Strong skills in inspection, sampling, and testing of garments and materials to ensure compliance with standards. Ability to develop, implement, and maintain quality procedures, checklists, and documentation. Competence in data analysis, root cause analysis, and problem-solving to drive corrective and preventive actions. Effective communication and leadership skills for training, guiding, and supervising quality teams. Familiarity with production workflows, sewing processes, and garment construction is highly beneficial. Attention to detail, organizational skills, and the ability to work in a fast-paced, deadline-driven environment. Proficiency with basic office software (e.g., spreadsheets, word processing) for reporting and record-keeping. Relevant technical or academic background in textiles, garment technology, industrial engineering, or a related field is preferred. Prior experience in managing client quality requirements and supporting internal or external audits is an advantage.

Company Description Dafeer is a full-service marketing solutions company focused on driving business growth through strategic, data-informed marketing. The team combines creativity, analytics, and modern technology to build tailored campaigns for both emerging startups and established brands. Services span brand development, digital marketing, SEO, and social media, offering end-to-end solutions that elevate visibility and maximize ROI. Dafeer positions itself as a trendsetter in the marketing landscape, partnering closely with clients to turn vision into measurable results. The company champions innovation and collaboration, providing an environment where professionals can shape bold, dynamic growth strategies.<br>Role Description The Ecommerce Product Manager at DAFEER is a full-time, on-site role based in Markaz Tanta. This role is responsible for managing the end-to-end lifecycle of ecommerce products, including planning, requirements gathering, and execution across digital channels. The person in this position will analyze user behavior and sales data, optimize product listings and site merchandising, and coordinate with marketing, design, and technical teams to drive conversion and online revenue. Daily tasks include setting and tracking KPIs, prioritizing feature enhancements, overseeing product launches, and ensuring a seamless customer experience across the ecommerce platform. The role also involves monitoring market trends and competitor activity to inform product strategy and maintain a competitive edge.<br>Qualifications<br> Candidates should possess strong Product Management and E-Commerce skills, including experience with online product lifecycle management and digital merchandising. Candidates should possess solid Analytical Skills to interpret data, define KPIs, and make evidence-based decisions that improve performance. Candidates should possess effective Communication skills for collaborating with cross-functional teams and presenting product plans and reports clearly. Candidates should possess Project Management skills to coordinate timelines, resources, and stakeholders and deliver initiatives on schedule. Experience with ecommerce platforms (e.g., Shopify, Woo Commerce, Magento) and basic understanding of UX, SEO, and conversion optimization is beneficial. Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience is preferred. Demonstrated ability to work on-site in a fast-paced environment, prioritize multiple projects, and adapt to evolving business needs.

About Us<br><br>Tasaheel is one of Egypt’s leading SME institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Business Center Head will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients’ financial needs—including deposits, transactions, trade finance, and borrowing—while ensuring strong customer relationships, portfolio growth, and high team performance.<br><br>What You’ll Do<br><br>Lead, supervise, and mentor a team of SME officers to achieve business objectives.<br><br>Set clear performance targets for the team and ensure consistent achievement.<br><br>Support team members with training, coaching, and guidance to enhance skills and productivity.<br><br>Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention.<br><br>Build strong relationships with decision-makers within client organizations.<br><br>Handle escalated client concerns and ensure timely, professional resolution.<br><br>Identify and execute cross-selling and upselling opportunities across financial products.<br><br>Drive client acquisition strategies to expand the SME portfolio.<br><br>Ensure team compliance with customer service standards, policies, and procedures.<br><br>Monitor market trends and competitor activities to identify growth opportunities.<br><br>Collaborate with internal departments to ensure efficient and seamless customer service delivery.<br><br>What Makes You a Good Fit<br><br>Minimum 5 years of experience in banking with a focus on SME banking.<br><br>Proven team leadership/people management experience.<br><br>Successful completion of a credit course (mandatory).<br><br>Strong leadership, communication, and negotiation skills.<br><br>Demonstrated success in portfolio growth and client relationship management.<br><br>Ability to motivate and guide a team toward achieving ambitious targets.<br><br>Excellent problem-solving and decision-making skills.<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.

نحن نوظف | أخصائي مبيعات برمجيات وراء كل تحول تجاري ناجح، يوجد أخصائي مبيعات برمجيات ذكي ومقنع وموجه نحو النتائج يعرف كيفية رصد الفرص وبناء الثقة وتقديم حلول تقنية عالية القيمة.

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Job Description<br><br>Sales Strategy & Business Development:<br><br>Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. <br><br>Account Management:<br><br>Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. <br><br>Collaboration & Coordination:<br><br>Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. <br><br>Financial Management:<br><br>Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. <br><br>Additional Responsibilities:<br><br>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br>Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br>Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br>Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br>Experience: At least 3–5 years of experience in revenue management or related roles in the hospitality industry, ideally in a luxury hotel setting. Education: Bachelor’s Degree in Hospitality Management, Business Administration, or a related field. Skills & Attributes:Strong knowledge of revenue management principles, including forecasting, pricing strategies, and market segmentation. Experience with revenue management software (e.g., IDea S, Revinate, RMS), and proficiency in using Excel for data analysis and reporting. Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners. Knowledge of the Dubai hospitality market and trends would be an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.

من نحن<br><br>تسهيل هي إحدى المؤسسات الرائدة في مجال المشروعات الصغيرة والمتوسطة في مصر، وتلتزم بتمكين الأفراد والمجتمعات من خلال حلول مالية ميسرة ومسؤولة. منذ تأسيسنا، لعبنا دوراً محورياً في توسيع نطاق الشمول المالي من خلال تقديم منتجات إقراض مخصصة تدعم الشركات الصغيرة والمتوسطة في جميع أنحاء البلاد.<br><br>مدفوعين بمهمة إطلاق العنان للفرص الاقتصادية للفئات الأقل حظاً، توفر تسهيل خيارات تمويل سريعة وموثوقة وشفافة تمكن رواد الأعمال—وخاصة النساء والشباب—من تنمية أعمالهم وتحسين سبل عيشهم والمساهمة في التنمية المحلية المستدامة.<br><br>من خلال شبكة واسعة من الفروع تمتد عبر الحضر والريف في مصر، نجمع بين المعرفة العميقة بالسوق وأحدث التقنيات لتقديم خدمات ذات أثر كبير بكفاءة وعناية. فريقنا مكرس لبناء علاقات طويلة الأمد مع عملائنا قائمة على الثقة والمسؤولية والنمو المتبادل.<br><br>نظرة عامة<br><br>سيكون رئيس مركز أعمال المشروعات الصغيرة والمتوسطة مسؤولاً عن إدارة وتوسيع محفظة عملاء المشروعات الصغيرة والمتوسطة، مع قيادة وتطوير فريق من مسؤولي المشروعات الصغيرة والمتوسطة. يركز هذا الدور على تلبية الاحتياجات المالية للعملاء—بما في ذلك الودائع، والمعاملات، وتمويل التجارة، والاقتراض—مع ضمان علاقات قوية مع العملاء، ونمو المحفظة، والأداء العالي للفريق.<br><br>ما ستفعله<br><br>قيادة وإشراف وتوجيه فريق من مسؤولي المشروعات الصغيرة والمتوسطة لتحقيق أهداف العمل.<br><br>وضع أهداف أداء واضحة للفريق وضمان تحقيقها باستمرار.<br><br>دعم أعضاء الفريق بالتدريب والتوجيه والإرشاد لتعزيز مهاراتهم وإنتاجيتهم.<br><br>إدارة وتنمية محفظة عملاء المشروعات الصغيرة والمتوسطة مع ضمان مستويات عالية من رضا العملاء والاحتفاظ بهم.<br><br>بناء علاقات قوية مع صناع القرار داخل منظمات العملاء.<br><br>التعامل مع شكاوى العملاء المصعدة وضمان حلها في الوقت المناسب وبمهنية.<br><br>تحديد وتنفيذ فرص البيع المتقاطع والارتقاء بصفقات البيع عبر المنتجات المالية المختلفة.<br><br>قيادة استراتيجيات الاستحواذ على عملاء جدد لتوسيع محفظة المشروعات الصغيرة والمتوسطة.<br><br>ضمان امتثال الفريق لمعايير خدمة العملاء والسياسات والإجراءات.<br><br>مراقبة اتجاهات السوق وأنشطة المنافسين لتحديد فرص النمو.<br><br>التعاون مع الإدارات الداخلية لضمان تقديم خدمة عملاء فعالة وسلسة.<br><br>ما الذي يجعلك مناسباً لهذا الدور<br><br>خبرة لا تقل عن 5 سنوات في القطاع المصرفي مع التركيز على مصرفية المشروعات الصغيرة والمتوسطة.<br><br>خبرة مثبتة في قيادة الفرق/إدارة الأفراد.<br><br>إتمام دورة ائتمانية بنجاح (إلزامي).<br><br>مهارات قوية في القيادة والتواصل والتفاوض.<br><br>نجاح مثبت في نمو المحفظة وإدارة علاقات العملاء.<br><br>القدرة على تحفيز وتوجيه الفريق نحو تحقيق أهداف طموحة.<br><br>مهارات ممتازة في حل المشكلات واتخاذ القرار.<br><br>في تسهيل، نؤمن بأن الوصول إلى التمويل ليس مجرد خدمة—بل هو حافز للتحول.

وصف الشركة<br><br>Portaluna، فندق Morgans Originals<br><br> Morgans Originals هي فنادق أصلية بقِصص أصلية. نحن نمثل الحيوية والغموض والتفاصيل الأيقونية، نحتفي بشعور ليلة جمعة بلا نهاية، حيث يمكن أن يحدث أي شيء، بغض النظر عن يوم الأسبوع. من خلال موازنة نظرة راقية مع أفضل برامج الرفاهية، نلتقط إثارة أن تكون مطّلعًا — نربط الناس بالمدينة والثقافة واللحظة.<br><br>هذه وظيفة جديدة مثيرة ضمن محفظة Ennismore المتنامية من علامات الحياة، تمثل أول فندق Morgans Originals في مصر.<br><br>الوصف الوظيفي<br><br>استقبال الضيوف بحرارة وباحترافية، وتقديم تجربة طعام شخصية قائمة على تخصص المطعم أو موضوعه (مثلاً، الطعام الفاخر، الكيمياء الحيوية للمأكولات، المأكولات البحرية، المطبخ النباتي، قوائم تركز على النبيذ، وغيرها). التفاعل مع الضيوف لفهم تفضيلاتهم وتقديم توصيات قائمة مخصصة، بما في ذلك أطباق خاصة، مشروبات، وتزاوج النبيذ أو المشروبات. الإجابة عن أسئلة تفصيلية حول القائمة، المكونات، طرق التحضير، القيود الغذائية والحساسية بخبرة. تقديم مستوى عالٍ من الخدمة، مع التأكيد على شعور الضيوف بأنهم ذو قيمة وتجربة تناول الطعام استثنائية من البداية حتى النهاية. التأكد من راحة الضيوف، التحقق من رضاهم طوال وجبتهم، ومعالجة أي قلق بسرعة وباحتراف. امتلاك معرفة عميقة بقائمة المطعم المتخصصة، بما في ذلك طرق التحضير، المكونات الفريدة، وقصة بعض الأطباق أو المشروبات. القدرة على التوصية بتزاوجات النبيذ أو الكوكتيلات أو المشروبات غير الكحولية بناءً على عناصر القائمة، أو تقديم نصائح حول احتياجات غذائية محددة (مثلاً خالٍ من الغلوتين، نباتي، منخفض الصوديوم). مواكبة أي تغييرات في القائمة الموسمية، أطباق خاصة جديدة أو مشروبات، وإيصالها إلى الضيوف. شرح طريقة إعداد أو تقديم الأطباق والمشروبات الفريدة ومشاركتهم رؤى لتعزيز تجربة تناول الطعام. أخذ طلبات دقيقة من الضيوف وتسجيلها في نظام نقاط البيع بدقة، مع التأكد من علم المطبخ والبار بأي طلبات خاصة أو قيود غذائية. تقديم الطعام والمشروبات بشكل احترافي وفعال مع الحفاظ علىAttention إلى التفاصيل وضمان توافق التقديم مع معايير المطعم. التنسيق مع فريق المطبخ لضمان تجهيز الطلبات وفق تفضيلات الضيوف وتسليمها في الوقت المناسب.<br><br>المؤهلات<br><br>القدرات/الكفاءات الأساسية/المهارات<br><br>إلى جانب هذه الكفاءات الأساسية، سيُطلب من صاحب الوظيفة إظهار أساسيات ثقافة خدمة Heartist للشركة لتكون جاهزًا، محترمًا وتقديم تجربة رائعة.<br><br>قيادة نفسي<br><br>توجه إيجابي، اتخاذ قرارات تشغيلية، التطور الذاتي والإدارة<br><br>قيادة الآخرين<br><br>تطوير فريق متمكن، قيادة فريق متنوع ومشارك، التواصل<br><br>قيادة الأعمال<br><br>الترويج لشغف الضيوف، التخطيط والتحليل التجاري، تحسين الأعمال والتغيير<br><br>الخبرة/الشهادات/التعليم<br><br>خبرة مثبتة كنادل/نادلة، مع خبرة سابقة في مطعم متخصص أو بيئة مماثلة. معرفة عميقة بقائمة المطعم المتخصصة، بما في ذلك فهم تفصيلي للمكونات، طرق التحضير، أو توافق المشروبات. مهارات اتصال وتفاعل اجتماعي قوية، مع القدرة على التفاعل ومساعدة الضيوف بثقة وباحتراف. القدرة على حفظ وتفسير عناصر القائمة بالتفصيل، مما يوفر للضيوف تجربة طعام تعليمية ومثرية. <br><br>معلومات إضافية<br><br>ما ينتظرك...<br><br>فرصة الانضمام إلى مجموعة دولية مبتكرة وسريعة النمو، تلتزم ليس فقط ببناء فنادق جديدة، بل بإنشاء علامة تجارية عالمية. القدرة على تحدي القاعدة والعمل في بيئة مبدعة ومجزية. كن جزءًا من فريق highly passionate حول خلق تجارب ضيافة رائعة واستكشاف مواقع جديدة مع كل فرصة. حزمة منافسة وفرص تطوير كثيرة.

Company Description<br><br>Portaluna, a Morgans Originals Hotel<br><br>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br><br>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.<br><br>Responsibilities<br><br>Job Description<br><br>Beverage Operations Management:<br><br> Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets. Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times. Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation. <br><br>Team Leadership:<br><br> Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently. Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth. Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture. <br><br>Menu Development & Innovation:<br><br> Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends. Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings. Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales. <br><br>Inventory & Stock Management:<br><br> Oversee the beverage inventory, ensuring proper storage, rotation, and control of products. Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items. Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts. <br><br>Cost Control & Revenue Growth:<br><br> Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction. Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations. Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning. <br><br>Guest Experience & Satisfaction:<br><br> Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation. Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction. Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience. <br><br>Health & Safety Compliance:<br><br> Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices. Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas. Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment. <br><br>Staff Scheduling & Budgeting:<br><br> Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods. Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals. Monitor staffing levels and adjust as necessary based on business needs and guest demand. <br><br>Reporting & Documentation:<br><br> Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback. Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation. Provide insights and recommendations to senior management for continuous improvement. <br><br>Collaboration with Other Departments:<br><br> Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction. Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales. <br><br>Promotions & Events:<br><br> Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales. Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Experience/Certificates/Education<br><br> Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs. Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus. Skills & Attributes:Strong leadership and people management skills. Excellent interpersonal and communication abilities. Attention to detail and strong organizational skills. Proven ability to manage multiple priorities and meet deadlines. Ability to handle confidential and sensitive information. In-depth knowledge of beverage trends, mixology, and premium beverage offerings. Ability to create unique and appealing beverage menus tailored to guest preferences. Strong financial acumen and experience in managing budgets, costs, and profitability. Proficiency in relevant software and MS Office Suite. Professional and well-presented at all times. Customer-centric approach with a passion for hospitality. Proactive problem-solver with a solutions-oriented mindset. Ability to work in a fast-paced, dynamic environment. Must be able to handle multiple tasks and adapt to changing priorities. Language:Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage. <br><br>Additional Information<br><br>What awaits you...<br><br>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.