وظائف مطورين Information Architecture في مصر

Position Summary:The Information Security Lead is responsible for leading, managing, and continuously improving One Health's Information Security Program. The role serves as the primary operational owner of all information security, cybersecurity, risk management, governance, compliance, security operations, security architecture, vulnerability management, and incident response activities. The Information Security Lead will ensure that security controls, policies, standards, and procedures are effectively implemented and maintained across the organization while supporting business objectives and compliance requirements. The role will coordinate with business units, IT teams, third-party providers, auditors, regulators, and AXA Group stakeholders to maintain an effective and mature security posture.<br>Key Responsibilities Information Security Governance & Management• Lead and manage the Information Security Program across the organization.• Develop, implement, maintain, and continuously improve the Information Security Strategy, Roadmap, Policies, Standards, Procedures, and Guidelines.• Define and execute annual information security objectives aligned with business goals and AXA Group requirements.• Establish and monitor Information Security KPIs, KRIs, compliance metrics, and security maturity indicators.• Prepare and present security reports, dashboards, and risk updates to senior management, executive leadership, and relevant governance committees.• Manage information security documentation and ensure continuous review and improvement of security processes.<br>Risk Management & Compliance• Own and manage the Information Security Risk Management Program in alignment with AXA’s IRM framework.• Conduct and oversee enterprise security risk assessments and maintain the Information Security Risk Register.• Identify security threats, vulnerabilities, and business impacts and ensure effective remediation plans are implemented.• Manage compliance with local regulations, legal requirements, AXA Group standards, ISO 27001 requirements, and other applicable security frameworks.• Coordinate internal and external audits and ensure timely closure of audit findings and security observations.• Manage security exceptions, risk acceptance processes, and compliance tracking activities.<br>Information Security Management System (ISMS)• Own, maintain, and continuously improve the Information Security Management System (ISMS).• Ensure all security controls remain effective and aligned with organizational risks and compliance requirements.• Coordinate management reviews, internal assessments, corrective actions, and continuous improvement initiatives.<br>Security Operations & Incident Response• Manage and oversee all security operations activities, including security monitoring, vulnerability management, threat management, and incident response.• Manage internal and external Security Operations Center (SOC) services and ensure effective detection, investigation, escalation, and response to security events.• Lead cybersecurity incident investigations and coordinate remediation activities with IT, business stakeholders, vendors, legal, and HR functions.• Ensure security incidents are properly documented, investigated, reported, and resolved.<br>Vulnerability Management & Security Testing• Own and manage vulnerability assessment and penetration testing programs.• Ensure regular vulnerability scans, penetration tests, security assessments, and remediation activities are conducted.• Track and report remediation status and ensure closure of identified security weaknesses.<br>Security Architecture & Secure Design• Review and approve security requirements, architectures, and designs for new systems, applications, cloud environments, and technology initiatives.• Ensure cybersecurity requirements are incorporated into projects, procurement processes, RFIs, RFQs, and RFPs.• Participate in project governance processes and provide security approvals before production deployment.• Promote secure-by-design and security-by-default principles across all technology initiatives. Application Security & Change Management• Ensure security requirements are embedded within Software Development Lifecycle (SDLC), Change Management, and Project Management processes.• Conduct security reviews and risk assessments for new applications, infrastructure, and business initiatives.• Ensure appropriate security testing is completed before Go-Live approval. Third-Party & Vendor Security Management• Conduct security reviews and risk assessments for vendors, suppliers, partners, and third parties.• Define and monitor security requirements for third-party relationships.• Manage security assessments and remediation activities related to external service providers. Security Awareness & Training• Develop and manage the Information Security Awareness Program.• Deliver security awareness initiatives and promote a strong security culture throughout the organization.• Conduct targeted awareness activities for technical and non-technical employees. Resource, Budget & Vendor Management• Manage security vendors, consultants, and external security service providers.• Support development and management of the Information Security budget and resource plans.• Identify resource requirements and recommend improvements to strengthen the organization's security capabilities.<br>Qualifications Education• Bachelor's Degree in Information Security, Computer Science, Information Technology, Engineering, or a related discipline. Professional Experience• Minimum 8–10 years of progressive experience in Information Security, Cybersecurity, Risk Management, Security Operations, Security Architecture, or related disciplines.• Minimum 3–5 years in a management role responsible for information security programs.• Proven experience managing Information Security Management Systems (ISMS), security governance, risk management, compliance programs, incident response, vulnerability management, and security operations.• Experience managing third-party security providers, auditors, consultants, and security vendors.• Experience within healthcare, insurance, financial services, or highly regulated environments is preferred. Technical Knowledge• Strong understanding of ISO 27001, NIST Cybersecurity Framework, CIS Controls, and information security best practices.• Strong knowledge of cloud security, network security, application security, vulnerability management, and security monitoring.• Experience with security risk assessment methodologies and cybersecurity governance frameworks.• Knowledge of regulatory and compliance requirements applicable to healthcare and insurance sectors. Preferred Certifications• CISSP• CISM• CRISC• ISO 27001 Lead Implementer and/or Lead Auditor• CCSP• Security+, CEH, or equivalent cybersecurity certifications<br>Leadership Competencies Motivates People – Gains commitment to achieve business objectives through effective communication, coaching, and leadership. Models our Values – Promotes accountability, integrity, ownership, and adherence to company values and standards. Strategic Thinking – Aligns security initiatives with business objectives and organizational priorities. Stakeholder Management – Builds strong relationships with business leaders, technology teams, auditors, regulators, and external partners. Decision Making – Makes sound risk-based decisions while balancing business and security requirements.

Key Responsibilities & Accountabilities• Define and execute the IT Operations and Infrastructure strategy, ensuring alignment with business objectives, AXA standards, and industry best practices.• Lead and oversee IT Infrastructure, Application Support, and IT Service Desk functions to deliver secure, reliable, resilient, and cost-effective technology services.• Establish, develop, and continuously enhance Tier 2 (L2) and Tier 3 (L3) support capabilities, ensuring effective escalation management, deep technical expertise, rapid issue resolution, knowledge transfer, and sustainable operational support across all IT services and platforms.• Drive innovation, digital transformation, and continuous service improvement through the adoption of emerging technologies, automation, and operational excellence.• Ensure the availability, performance, security, and compliance of IT systems, infrastructure, and services, including effective incident, problem, and crisis management.• Lead IT strategic planning, project delivery, architecture evolution, and technology roadmaps to support current and future business needs.• Manage IT budgets, resources, vendor partnerships, and service providers to maximize value, control costs, and ensure effective service delivery.• Establish and monitor service performance, operational KPIs, governance controls, and risk management practices to ensure high-quality outcomes and informed decision-making.• Build, develop, and lead high-performing teams by fostering a culture of accountability, collaboration, customer-centricity, and continuous learning.• Collaborate with business stakeholders, regional and Group IT teams, and external partners to ensure technology services effectively support organizational goals and strategic priorities.<br>Job Specifications Education / Certifications:• Bachelor’s degree in computer science, Information Technology, or a related field.• Advanced degree (Master's or MBA) preferred.• 10+ years of experience in IT management and leadership roles.• Proven track record of leading and managing large IT teams.• ITIL Foundation.<br>Job Qualifications:• Minimum 15 years of experience in IT Infrastructure, Operations, Application Support, or related technology functions, including leadership roles.• Strong knowledge of IT infrastructure, IT service management, cybersecurity, and emerging technology trends.• Good understanding of Information Security frameworks, governance, and industry best practices.• Strong analytical, problem-solving, and strategic thinking skills with the ability to translate technology solutions into business value.• Proven leadership, stakeholder management, and team development capabilities.• Excellent communication, interpersonal, and collaboration skills.<br>Soft Skills & Behavioral Competencies:• Excellent communication and negotiation skills.• Motivates People - Gains people commitment to achieve business objectives through clear communication of the company’s vision and flexing leadership styles to inspire high performance.• Models our Values - Creates a culture that promotes the company’s values and standards through role modelling, accountability, and ownership of decisions.• Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture‑compliant designs, and enabling informed decision‑making for new and evolving applications.<br><br><br><b>What you’ll do</b> <br>Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholdersDevelop and maintain a VOIS‑wide application architecture model that supports scalability, consistency, and long‑term growthReview and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standardsSupport service transition and early‑stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendationsEnsure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standardsCollaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by designOwn and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS<br><br><br><b>Who you are</b> <br>An experienced application architecture professional with a background in global IT or telecommunications environmentsSkilled in designing reference architecture models for complex, enterprise‑scale application landscapesExperienced in integrating AI‑driven capabilities, including Generative AI, Large Language Models, and Retrieval‑Augmented Generation, into core business applicationsKnowledgeable in cloud‑native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelinesFamiliar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOMConfident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectivesExperienced in designing secure, compliant, and resilient end‑to‑end solutions in collaboration with information security teamsHolds a relevant technical degree and brings at least four years of experience in CRM or business application architecture<br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>The opportunity to influence and shape application architecture across a large, international organisationExposure to enterprise‑scale digital transformation initiatives within a global technology environmentCollaboration with diverse, cross‑functional teams across multiple countriesThe ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape<br><br><br><b>What skills you will learn</b> <br>Advanced enterprise application architecture governance at scalePractical integration of AI technologies into core business platformsStrategic business‑to‑technology alignment within a global shared services modelCross‑market collaboration and influence within a matrix organisation<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br> </div>

Company Description <br>Floatmap is an engineering agency founded by a group of aspiring engineers from diverse disciplines, with established operations in Egypt and planned expansion in the UK. Starting in the construction industry, the agency focuses on advancing Integrated Engineering practices and collaborative design. Floatmap is committed to growing its professional network and business reach while maintaining a strong passion for engineering innovation. The company aims to create a significant impact in engineering design by leveraging unique approaches, advanced technology, and specialized skills.<br>Role Description <br>The Architecture Team Leader is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for leading an architectural team in the planning, design, and coordination of building projects, ensuring alignment with client requirements and engineering standards. Daily tasks include overseeing architectural design development, reviewing drawings and models, managing project timelines and resources, and coordinating with multidisciplinary engineering teams. The Architecture Team Leader will guide the implementation of Building Information Modeling (BIM) workflows, maintain quality and compliance with local regulations, and support continuous improvement in design processes. The role also involves mentoring team members, facilitating effective communication with stakeholders, and contributing to Floatmap’s integrated engineering and innovation goals.<br>Qualifications<br>Solid Background in BIM & Technical Design prcesses PMP &/or MBA is a plus Strong foundation in Architecture and Architectural Design, with experience in building projects and technical detailing. Proficiency in Building Information Modeling (BIM) tools and workflows, including coordination of multidisciplinary models. Demonstrated Team Leadership skills, including mentoring, performance management, and fostering collaboration. Solid Project Management capabilities, including planning, scheduling, risk management, and stakeholder communication. Bachelor’s degree in Architecture or a closely related field. Knowledge of local building codes, standards, and permitting processes in Egypt. Experience working within integrated engineering or multidisciplinary project environments. Strong analytical, problem-solving, and decision-making skills, with attention to detail and quality. Effective written and verbal communication skills in English; Arabic proficiency is an advantage. Previous experience in a leadership role within an architectural or engineering firm is preferred.

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

Position Summary The Chief Information & Technology Officer (CITO) is a key member of the Executive Leadership Team responsible for defining and executing the organization's technology vision, digital transformation strategy, information management framework, cybersecurity program, and innovation agenda. The CITO ensures that technology capabilities align with business objectives, support operational excellence, enable growth, enhance customer and employee experiences, and create sustainable competitive advantage. The role is accountable for the leadership, strategy, governance, and performance of all technology-related functions, including enterprise systems, infrastructure, cybersecurity, data management, business intelligence, digital products, cloud services, innovation initiatives, and technology investments.<br>Key Responsibilities<br>Develop and execute the organization's enterprise-wide technology strategy aligned with corporate objectives and business growth plans. Drive digital transformation initiatives that improve operational efficiency, customer experience, and organizational agility. Oversee all technology operations and service delivery functions. Develop and maintain an enterprise cybersecurity strategy. Oversee the selection, implementation, integration, and optimization of enterprise technology solutions. Develop enterprise data strategies and governance frameworks. Establish enterprise technology governance structures. Develop and manage the organization's technology budget and investment portfolio. Oversee enterprise technology project portfolios. Build and lead a high-performing technology organization.<br>Qualifications Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline. Minimum 20 years of progressive experience in Information Technology. Minimum 10 years in a senior executive technology leadership position. Experience managing enterprise technology environments across multiple business functions and locations. Strong background in cybersecurity, enterprise architecture, cloud transformation, and data analytics. Experience managing significant technology budgets and vendor relationships.

KEY ACCOUNTABILITIES:<br>Systems Infrastructure Management Administer and manage on-premises and cloud-based systems, including servers, virtualization platforms, and core enterprise applications. Ensure high availability and optimal performance of all systems through proactive monitoring and capacity planning. Lead system upgrades, patching cycles, and lifecycle management. Monitor system performance, availability, and security to ensure business continuity. Troubleshoot complex technical issues and provide advanced technical support. Evaluate emerging technologies and provide recommendations for infrastructure modernization and digital transformation initiatives. Operations & Service Delivery Oversee day-to-day IT systems operations, ensuring SLAs and KPIs are consistently met Act as escalation point for complex incidents and problem management. Drive root cause analysis and implement permanent fixes to prevent recurrence. Security & Compliance Ensure systems are compliant with corporate security policies and standards. Support implementation of cybersecurity controls (e.g., hardening, access control, vulnerability management). Work closely with security and audit teams during assessments and remediation activities. Cloud & Modernization Support the adoption and operation of cloud services in alignment with group cloud strategy. Lead cloud migration projects, including assessment, planning, execution, and post-migration optimization. Participate in migration initiatives from on-prem to cloud environments. Ensure cost optimization and performance efficiency of cloud resources. Project Delivery Lead or support local and regional IT infrastructure projects. Coordinate with vendors and internal stakeholders to ensure timely and quality delivery. Maintain proper documentation, change management, and handover processes. Vendor & Stakeholder Management Manage local IT vendors and service providers, ensuring service quality and contractual compliance. Collaborate with business stakeholders to understand requirements and translate them into IT solutions. Act as a bridge between local operations and regional IT leadership. Governance & Reporting Ensure adherence to IT policies, standards, and operating procedures. Provide regular reporting on system performance, risks, and ongoing initiatives to the IT Infrastructure Manager. Maintain accurate documentation of systems architecture and configurations.<br>Academic and professional qualifications: Bachelor’s degree in engineering, Computer Science, Information Technology, or any related field.<br>Experience: Proven experience in managing enterprise environments across on-prem and cloud.5-8 Years of experience in FMCG or multi-site environments is an advantage

Information Security & Risk Manager<br><br> Job Details<br><br>Position Title: Information Security & Risk Manager<br><br>Department: Technology Services / IT<br><br>Reports To: Information Security / CTO<br><br>Employment Type: Permanent<br><br>Location: Maadi, Degla - On-site<br><br>Grade: As per organizational structure<br><br>Direct Reports: As per approved organizational structure<br><br> Job Purpose<br><br>The Information Security & Risk Manager is responsible for leading the organization's Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.<br><br>The role provides strategic and operational leadership across Information Security Governance, Risk & Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness.<br><br> Key Accountabilities & Deliverables<br><br>The role will be accountable for the development, implementation, and continuous improvement of:<br><br>Information Security Strategy and Cybersecurity Roadmap Information Security policies, standards, procedures, and guidelines Information Security Management System (ISMS) Enterprise IT and Cybersecurity Risk Register Information Security Risk Assessment Reports Risk Treatment and Remediation Plans Security Compliance Reports, including ISO 27001 and applicable regulatory requirements Cybersecurity Control Framework and Control Effectiveness Reports Vulnerability Assessment and Penetration Testing (VAPT) Reports Cybersecurity Incident Reports and Root Cause Analysis (RCA) Security Monitoring and Threat Dashboards Cybersecurity KPI and KRI Dashboards Identity and Access Management (IAM) Policies, Models, and Access Matrices Data Classification and Data Protection Framework Internal and External Audit Reports and Evidence Repository Audit Findings and Remediation Tracking Business Continuity and Disaster Recovery (BCP/DR) Security Alignment Security Awareness and Training Programs and Reports Regulatory Assessments, submissions, and compliance evidence<br><br>B. Information Security Risk Management C. Security Operations & SOCD. Cybersecurity Incident Response E. Governance, Risk & Compliance F. Data Protection & Privacy G. Vulnerability & Security Testing H. Identity & Access Management I. Security Awareness & Culture J. Business Continuity & Disaster Recovery<br><br> Key Responsibilities Information Security Strategy & Governance Define, develop, and execute the organization's Information Security Strategy and cybersecurity roadmap Own and continuously improve the Information Security Management System (ISMS) Develop and maintain information security policies, standards, procedures, and guidelines Establish effective cybersecurity governance frameworks aligned with business objectives Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership Establish and monitor security KPIs, KRIs, and performance metrics Ensure information security requirements are incorporated into technology initiatives, projects, and business processes Lead regular information security and cybersecurity risk assessments across the organization Own and maintain the enterprise IT and cybersecurity risk register Identify, assess, prioritize, and communicate information security risks Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies Translate technical cybersecurity risks into business impact and communicate them effectively to senior management Monitor the organization's overall cyber risk profile and provide recommendations for risk reduction Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers Ensure effective security monitoring, threat detection, investigation, and response capabilities Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies Establish and monitor security incident management processes Review security alerts, incidents, trends, and threat intelligence Ensure appropriate escalation and response mechanisms are in place for critical security events Monitor and improve the effectiveness of security controls and operational processes Lead the organization's cybersecurity incident response capability Ensure effective detection, containment, eradication, recovery, and post-incident activities Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP) Conduct regular incident response exercises and simulations Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed Track corrective and preventive actions resulting from security incidents Ensure lessons learned are incorporated into security controls and processes Lead Information Security Governance, Risk, and Compliance (GRC) activities Ensure compliance with applicable regulatory and industry requirements, including:National Cybersecurity Authority (NCA) requirements Saudi Personal Data Protection Law (PDPL) National Data Management Office (NDMO) requirements, where applicable ISO/IEC 27001Other applicable cybersecurity and data protection regulations Coordinate internal and external security audits and assessments Manage audit evidence collection and maintain an organized security evidence repository Track audit findings, remediation plans, and closure status Prepare management and regulatory compliance reports Support regulatory assessments, reviews, and submissions as required Establish and maintain data protection and information classification frameworks Ensure appropriate security controls are implemented for sensitive and personal data Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements Establish appropriate data access, handling, retention, and protection controls Support privacy and data protection risk assessments where required Oversee vulnerability management activities across IT environments Coordinate Vulnerability Assessments and Penetration Testing (VAPT) Review vulnerability and penetration testing reports Ensure security vulnerabilities are appropriately prioritized based on business risk Track remediation activities and validate closure of critical and high-risk vulnerabilities Ensure security testing is incorporated into relevant technology projects and systems Establish and maintain IAM policies, standards, and access control frameworks Ensure appropriate access governance and segregation of duties Review privileged access and high-risk accounts Support periodic user access reviews and access recertification Ensure access controls align with business requirements and security policies Develop and implement an organization-wide security awareness program Lead cybersecurity awareness campaigns and security training Implement phishing simulation and social engineering awareness programs Monitor employee security awareness performance and identify improvement areas Promote a strong cybersecurity culture across all business functions Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans Participate in BCP/DR risk assessments and exercises Ensure critical systems have appropriate security, recovery, and resilience controls Support testing and continuous improvement of security-related recovery procedures Qualifications & Experience<br><br>Minimum Qualifications<br><br>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related discipline CISSP or CISM certification - Mandatory ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred NCA-related cybersecurity accreditation or certification is preferred<br><br>Minimum Experience<br><br>8-10 years of professional experience in Information Security / Cybersecurity At least 3 years of experience in a cybersecurity or information security management/leadership role Proven experience managing enterprise cybersecurity programs and security teams Proven experience in GRC, risk management, security operations, and incident response Proven experience working with regulatory compliance, audits, and cybersecurity frameworks Technical & Professional Skills<br><br>The successful candidate should demonstrate:<br><br>Strong knowledge of cybersecurity frameworks, standards, and best practices Deep understanding of NCA, PDPL, NDMO, ISO 27001, and applicable data protection requirements Strong expertise in Governance, Risk, and Compliance (GRC) Experience with SOC operations and SIEM platforms such as Microsoft Sentinel, Splunk, or equivalent Strong understanding of vulnerability management and penetration testing Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP) Strong understanding of IAM and access governance Knowledge of data protection, data classification, and data governance Strong understanding of secure architecture and security controls Ability to develop and monitor cybersecurity KPIs and KRIsStrong audit and regulatory assessment experience Ability to assess and communicate cybersecurity risks in terms of business impact Strong strategic thinking and high-level decision-making capability Excellent leadership and people-management skills Ability to manage cross-functional teams and stakeholders under pressure Strong communication, presentation, and reporting skills Bilingual proficiency in Arabic and English Leadership Competencies Strategic Thinking Cybersecurity Leadership Risk-Based Decision Making Stakeholder Management Executive Communication Team Leadership & Development Problem Solving Crisis and Incident Management Governance & Accountability Continuous Improvement Business Acumen Change Management<br><br>Special Requirements<br><br>Ability to work effectively in a fast-paced and dynamic environment Ability to manage cybersecurity incidents and critical security situations Willingness to participate in security incident response and escalation activities when required Strong confidentiality and professional integrity Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology, and transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry, and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an Application Architect to join our centralised IT organisation within VOIS. This role plays a critical part in defining and governing the application architecture across the entire VOIS landscape, supporting over 17,000 colleagues globally. The individual will shape a consistent, scalable, and secure application architecture model that enables business growth across multiple locations while ensuring alignment with Vodafone Group standards. The role also supports early-stage initiatives by reviewing technical solutions, guiding architecture-compliant designs, and enabling informed decision-making for new and evolving applications.</p> <h4>What you'll do</h4> <ul> <li>Define and own the application infrastructure architecture across the VOIS organisation, promoting adoption and alignment across business and technology stakeholders</li> <li>Develop and maintain a VOIS-wide application architecture model that supports scalability, consistency, and long-term growth</li> <li>Review and approve solution designs for new and existing internal applications to ensure compliance with agreed architecture standards</li> <li>Support service transition and early-stage projects through architecture guidance, effort estimation, vendor evaluation, and implementation approach recommendations</li> <li>Ensure application architecture alignment with network, infrastructure, and Vodafone Group IT architecture standards</li> <li>Collaborate closely with infrastructure, security, and implementation teams to embed security, resilience, and performance by design</li> <li>Own and maintain the Application Lifecycle Management tool, ensuring accurate visibility of all applications in use across VOIS</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced application architecture professional with a background in global IT or telecommunications environments</li> <li>Skilled in designing reference architecture models for complex, enterprise-scale application landscapes</li> <li>Experienced in integrating AI-driven capabilities, including generative AI, large language models, and retrieval-augmented generation, into core business applications</li> <li>Knowledgeable in cloud-native and scalable architectures using platforms such as Azure, AWS, or GCP, with experience in microservices, containerisation, and operational pipelines</li> <li>Familiar with recognised architecture and IT service frameworks such as TOGAF, COBIT, ITIL, and eTOM</li> <li>Confident in translating business needs into technical blueprints that deliver measurable value and alignment with organisational objectives</li> <li>Experienced in designing secure, compliant, and resilient end-to-end solutions in collaboration with information security teams</li> <li>Holds a relevant technical degree and brings at least four years of experience in CRM or business application architecture</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence and shape application architecture across a large, international organisation</li> <li>Exposure to enterprise-scale digital transformation initiatives within a global technology environment</li> <li>Collaboration with diverse, cross-functional teams across multiple countries</li> <li>The ability to work with modern cloud, AI, and architecture frameworks in a complex, evolving landscape</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced enterprise application architecture governance at scale</li> <li>Practical integration of AI technologies into core business platforms</li> <li>Strategic business-to-technology alignment within a global shared services model</li> <li>Cross-market collaboration and influence within a matrix organisation</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Summary : IT Project Manager is responsible for leading the strategic planning, solution design, and delivery of IT greenfield and large-scale infrastructure projects across the organization. The role focuses on infrastructure including triple play, security, cloud, and operational readiness, ensuring that newly built IT environments are scalable, secure, compliant, and seamlessly transitioned to IT operations for ongoing support. The position plays a critical role in translating business requirements into robust technical solutions and ensuring successful project execution end to end.<br>Key Responsibilities: • Lead the end-to-end delivery of IT greenfield projects across infrastructure, including triple play, security, cloud, and data center domains, from initiation through handover to operations. • Translate business and operational requirements into end-to-end IT solution designs, ensuring scalability, security, cost efficiency, and compliance with industry standards. • Develop and manage detailed project plans, timelines, budgets, resource allocations, and risk mitigation strategies to ensure on-time, within-budget delivery. • Oversee solution architecture and technical design for networks, cloud platforms, virtualization, security systems, data centers, and related infrastructure components. • Coordinate cross-functional teams, including infrastructure, security, operations, and external vendors, to ensure seamless execution and integration of IT solutions. • Embed security controls, compliance requirements, and risk management practices into all project designs and implementations, in alignment with organizational policies and regulatory standards. • Manage vendor selection, contracts, performance, and deliverables for project-related services, ensuring adherence to SLAs and quality standards. • Ensure the effective transition and handover of completed projects to IT operations, including documentation, operational readiness, monitoring frameworks, and knowledge transfer sessions. • Establish and enforce project governance, reporting standards, and methodologies, providing regular status updates, dashboards, and executive reports to the CIO and senior stakeholders. • Drive continuous improvement in project delivery practices, tools, and methodologies to enhance efficiency, quality, and operational readiness. Education• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. • Professional certifications such as PMP, PRINCE2, and ITIL are strongly preferred. Previous Experience• 10–15 years of progressive experience in IT project management, with strong exposure to greenfield, infrastructure, or large-scale transformation projects. • Proven experience in solution design and delivery across infrastructure, security, and cloud environments. Special Requirements• Strong expertise in IT project management methodologies and governance frameworks. • Solid technical understanding of infrastructure, including triple play, security, cloud, and enterprise IT environments. • Excellent leadership, stakeholder management, and vendor coordination skills. • Strong budgeting, cost control, and risk management capabilities. • Strategic mindset with a strong focus on delivery, quality, and operational readiness.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.</span></span><br></p><br><p><span><span>As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.</span></span><br></p><br><p><span><span>Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.</span></span><br></p><br><p><span><span>With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.</span></span><br></p><br><p><span><span>Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction</span></span><br></p><br><p><span><span>Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability</span></span><br></p><br><p><span><span>At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.</span></span><br></p><br><p><b><u><span>Job Summary/Objective</span></u></b><br></p><br><p><span><span>The Presales Solution Professional – Cloud &amp; Infra &amp; ITM provides specialized technical and solution support within the presales cycle, focusing on Microsoft Infrastructure and Modern Workplace technologies such as Azure, Microsoft 365, Intune, and SharePoint. The role contributes to identifying The Technical Sales Professional – Architect is responsible for qualifying and leading cross-functional technical proposals received from Sales and Marketing teams. This role focuses primarily on Modern Work and IT Management (ITM) solutions, ensuring that all proposed architectures are secure, scalable, and aligned with customer business and operational objectives.</span></span><br></p><br><p><span><span>The role also supports Cloud, Infrastructure, and Virtualization solutions as required, collaborating across business units to deliver integrated, competitive, and delivery-ready proposals.</span></span><br></p><br><p><b><u><span>Key Responsibilities:</span></u></b><br></p><br><p><span><span><span>•</span></span></span><b><span><span>Opportunity Qualification &amp; Technical Assessment</span></span></b><br></p><br><p><span><span><span>•</span></span></span><span><span>Review and technically qualify leads from Sales and Marketing.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Conduct discovery sessions to understand business, operational, security, and compliance requirements.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Define solution scope, assumptions, dependencies, risks, and high-level effort estimation.</span></span><br></p><br><p><span><span><span>•</span></span></span><b><span><span>Solution Architecture &amp; Design (Primary Focus)</span></span></b><br></p><br><p><span><span><span>•</span></span></span><span><span>Design and architect Modern Work solutions (Microsoft 365, Teams, Entra ID, Intune, Collaboration platforms).</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Architect IT Management solutions (Monitoring, Patch Management, Device Management, ITSM integration, Automation).</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Ensure integration across Identity, Security, Endpoint, and Productivity ecosystems.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Validate sizing, licensing alignment, and compliance with architectural standards.</span></span><br></p><br><p><span><span><span>•</span></span></span><b><span><span>Cross-Functional Proposal Management</span></span></b><br></p><br><p><span><span><span>•</span></span></span><span><span>Lead end-to-end technical proposal development across multiple business units.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Coordinate with Cloud, Infrastructure, Cybersecurity, and Managed Services teams when required.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Ensure BoM accuracy, scope clarity, and solution competitiveness.</span></span><br></p><br><p><span><span><span>•</span></span></span><b><span><span>Customer Engagement &amp; Sales Enablement</span></span></b><br></p><br><p><span><span><span>•</span></span></span><span><span>Support client presentations, workshops, demos, and technical discussions.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Contribute to pricing strategy and competitive positioning.</span></span><br></p><br><p><span><span><span>•</span></span></span><b><span><span>Technical Governance &amp; Quality Assurance</span></span></b><br></p><br><p><span><span><span>•</span></span></span><span><span>Review and fine-tune solution designs to align with best practices and security frameworks.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Identify and mitigate technical and delivery risks during the presales lifecycle.</span></span><br></p><br><p><span><span><span>•</span></span></span><span><span>Ensure consistency with organizational service catalog and architectural guidelines.</span></span><br></p><br><br><span>Requirements</span><p><b><span><span>Qualifications</span></span></b><br></p><br><p><span><span><span>-</span></span></span><b><span><span>Education: </span></span></b><span><span>Bachelor's degree in computer science, Information Technology, or related field.</span></span><br></p><br><p><span><span><span>-</span></span></span><b><span><span>Experience: 6</span></span></b><span><span>+ years in Solution Architecture, Technical Sales, or PreSales Engineering roles.</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Strong experience in Modern Work technologies (Microsoft 365, Entra ID, Intune, Teams, SharePoint).</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Solid understanding of IT Management solutions (Endpoint Management, Monitoring, ITSM, Automation).</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Knowledge of Cloud and Infrastructure architectures (Azure, Virtualization platforms).</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Understanding security integration within workplace and endpoint environments.</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Strong proposal leadership and cross-functional coordination skills.</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Ability to translate business requirements into scalable technical architectures.</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Excellent communication, presentation, and documentation skills.</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Ability to manage multiple concurrent opportunities effectively.</span></span><br></p><br><p><span><span><span>-</span></span></span><span><span>Proven experience in customer-facing technical engagements and structured proposal development.</span></span><br></p><br><p><b><u><span>EQUAL EMPLOYMENT OPPORTUNITY COMMISSION</span></u></b><b><span>:</span></b><br></p><br><p><span>Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws.</span><br></p><br><br> </div>

About the Role<br>We are seeking a highly skilled and results-oriented IT Infrastructure & Service Management Specialist to join our Information Technology team. This role is responsible for ensuring the stability, security, availability, and continuous improvement of the organization's IT infrastructure while delivering high-quality IT services aligned with business objectives. The successful candidate will possess strong technical expertise across infrastructure, networking, cloud platforms, virtualization, and IT Service Management (ITSM). This position requires a proactive professional with excellent analytical, communication, and problem-solving skills who can effectively manage enterprise infrastructure, support business-critical systems, and drive operational excellence.<br>Key Responsibilities:<br>Infrastructure Administration<br>Administer, monitor, maintain, and optimize enterprise IT infrastructure, ensuring maximum system availability and performance. Install, configure, upgrade, and maintain Windows Server, Linux, and other enterprise server operating systems. Manage Active Directory, Group Policy, DNS, DHCP, file services, and other core infrastructure services. Perform system health monitoring, capacity planning, performance tuning, and preventive maintenance. Develop and maintain infrastructure documentation, technical procedures, and operational standards. Ensure infrastructure compliance with organizational security policies and industry best practices.<br>Network Administration Configure, administer, and troubleshoot enterprise routing and switching environments. Monitor network performance and proactively resolve connectivity, latency, and performance issues. Manage LAN, WAN, VPN, wireless infrastructure, and network segmentation. Support firewall configurations, network security policies, and secure remote connectivity. Participate in network architecture planning and infrastructure expansion projects.<br>Cloud Infrastructure Management<br>Deploy, administer, and optimize cloud environments across Microsoft Azure, Amazon Web Services (AWS), and Oracle Cloud Infrastructure (OCI). Manage cloud resources, virtual networks, storage, identity management, backup, and disaster recovery solutions. Monitor cloud performance, availability, utilization, and cost optimization. Implement cloud governance, security controls, and operational best practices. Support cloud migration and digital transformation initiatives.<br>Virtualization & Data Center Operations Administer VMware and Microsoft Hyper-V virtualization platforms. Manage virtual machines, storage, resource allocation, clustering, snapshots, and backups. Optimize virtualization environments to improve scalability, resilience, and operational efficiency. Support business continuity and disaster recovery strategies.<br>IT Service Management<br>Lead the daily operation of IT Service Management processes in accordance with ITIL best practices. Manage customer-focused ticketing systems while ensuring compliance with established Service Level Agreements (SLAs). Monitor incident, problem, request, change, and asset management activities. Analyze recurring incidents and implement long-term corrective and preventive solutions. Develop service reports, KPIs, dashboards, and operational metrics for management. Drive continual service improvement initiatives across the IT organization.<br>Security & Compliance<br>Implement infrastructure security standards, policies, and controls. Monitor system vulnerabilities and coordinate remediation activities. Support endpoint protection, identity management, access control, and security auditing. Participate in disaster recovery planning, backup validation, and business continuity testing. Ensure compliance with organizational governance, regulatory requirements, and cybersecurity standards.<br>Project Delivery<br>Participate in infrastructure implementation, upgrade, migration, and modernization projects. Collaborate with vendors, external partners, and internal stakeholders throughout project lifecycles. Provide technical recommendations to improve infrastructure reliability, scalability, and operational efficiency. Evaluate emerging technologies and recommend suitable solutions aligned with business objectives.<br>Technical Support<br>Provide advanced (Level 2/Level 3) technical support for infrastructure-related incidents. Troubleshoot complex hardware, software, networking, virtualization, and cloud-related issues. Mentor junior IT staff and provide technical guidance when required. Maintain high levels of customer satisfaction through timely issue resolution and effective communication.<br>Qualifications:<br>Education<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.<br>Professional Experience<br>Proven experience in enterprise IT infrastructure administration and technical support. Demonstrated experience managing Windows Server and Linux environments. Strong practical experience with enterprise networking, including routing, switching, TCP/IP, VLANs, VPNs, DNS, and DHCP. Hands-on experience administering Microsoft Azure, AWS, and Oracle Cloud Infrastructure. Practical experience with VMware and Hyper-V virtualization platforms. Experience managing enterprise backup and disaster recovery solutions. Experience supporting enterprise security technologies and infrastructure. Demonstrated experience administering customer-focused IT Service Management and ticketing platforms. Experience participating in enterprise infrastructure implementation and migration projects.<br>Required Technical Skills<br>Windows Server Administration Linux Administration Active Directory & Group Policy DNS, DHCP, TCP/IPRouting & Switching LAN/WAN Technologies VPN Technologies VMware Microsoft Hyper-VMicrosoft Azure Amazon Web Services (AWS) Oracle Cloud Infrastructure (OCI) Infrastructure Monitoring Backup & Disaster Recovery Endpoint Security Microsoft 365 Administration IT Service Management (ITSM) Enterprise Ticketing Systems Power Shell or Bash scripting is considered an advantage.<br>Certifications<br>The following certifications are highly desirable:ITIL Level 3 Service Management Framework Microsoft Certified (Azure) AWS Certified Oracle Cloud Infrastructure Certification VMware Certified Professional (VCP) Cisco CCNA or CCNP (preferred) Microsoft Windows Server Certifications (preferred)<br>Competencies<br>The successful candidate should demonstrate the following competencies:Customer Focus Teamwork and Collaboration Communication and Influencing Executing with Excellence Analytical Thinking Problem Solving Accountability Planning and Organization Adaptability and Continuous Learning Decision Making Results Orientation Time Management<br>Language Requirements<br>English: Fluent Arabic: Fluent or Professional Working Proficiency

Role: Head of Technology Reports to: CTOLocation: Cairo, Egypt (on-site)<br>ABOUT FLENDFlend is Egypt's leading digital SME lender and the only fully licensed digital NBFI focused on small and medium businesses. We have built a proprietary, end-to-end technology platform that originates, underwrites, disburses, and services loans in a fraction of the time of any conventional lender in the market — funding most clients within 24 to 72 hours through a fully digital process. We are FRA-regulated, backed by institutional investors, and funded by a growing panel of Egyptian and international banking partners. <br>KEY RESPONSIBILITIESTechnology Strategy & Architecture• Own the three-year technology roadmap across the Loan Management System, credit and risk engines, partner integrations, data platform, customer-facing applications, and AI/ML capabilities.• Define and continuously evolve the architecture of Flend's proprietary platform — including service boundaries, data flows, integration patterns, and the principles that govern how new capabilities are added.• Sequence and trade off priorities between short-term product launches, medium-term platform investments, and long-term moats such as AI underwriting and embedded lending APIs. Platform Build & Hands-On Engineering• Personally lead the build-out of mission-critical systems, including the LMS enhancements, the universal credit scoring engine, the qualitative risk scoring engine, I-Score and AML integrations, the new products workflow, various pricing calculations, bulk repayments, and the self-service top-up experience.• Architect the data layer — consolidating partner, client, transactional, and risk data into a centralized data lake / warehouse that is securitization-ready and forms the foundation for all downstream AI and analytics work.• Own the customer-facing application stack, including the full redesign and rebuild of the Flend mobile app, direct-client onboarding flows, and the eventual Whats App-native loan management experience.• Build for multi-currency, multi-product, and multi-market from day one, ahead of USD lending launch and regional expansion — not retrofitted afterward. Engineering Organization & Leadership• Build, structure, and lead Flend's engineering organization, including hiring senior engineers, defining team topology, setting the engineering standards bar, and establishing the delivery cadence.• Embed a lean-by-design culture, consistent with Flend's broader operating model: small, high-leverage teams supported by deliberate automation rather than headcount scaling.• Establish engineering excellence practices across code review, testing, deployment, observability, incident response, and post-mortem discipline. Information Security & Regulatory Technology• Own Flend's information security posture end-to-end, including application security, infrastructure security, data protection, access management, vendor security, and incident response — to a standard appropriate for a regulated, institutional-grade lender.• Ensure regulatory and audit readiness across FRA reporting, AML automation, credit bureau filings, immutable audit logging, and the data-room requirements of debt providers, equity investors, and rating-relevant counterparties.• Implement explainable AI for every model-driven credit decision, in line with evolving FRA expectations and DFI/international-lender requirements. Data, AI & Underwriting Technology• Automate credit and risk scoring engines, evolving them from rules-based logic to machine-learning-augmented systems that improve accuracy, speed, and addressable client universe over time.• Automate predictive early-warning, dynamic pricing, and portfolio composition models that move Flend from periodic management judgment to continuously optimized, AI-guided risk and pricing decisions.• Establish model monitoring, drift detection, and an A/B testing framework so credit policy becomes a continuously optimized function rather than a periodic review.• Industrialize document intelligence and OCR-driven onboarding to eliminate manual data-entry friction across the client lifecycle.<br>Partner Integrations & Embedded Lending• Harden and standardize all partner API integrations and establish a repeatable, productized integration playbook so each new partner is an onboarding rather than a custom build.• Productize Flend's lending engine into a set of APIs and SDKs that partners can embed into their own checkout, dashboards, or mobile apps — Flend's most scalable long-term distribution moat.• Build partner-facing dashboards that turn each partner relationship from a passive distribution channel into an actively engaged commercial ally with real-time performance visibility. Executive & Stakeholder Leadership• Sit on Flend's executive committee and contribute to overall company strategy, capital planning, and product decisions.• Represent Flend's technology and security posture externally in debt provider due diligence, equity raises, FRA interactions, partner integrations, and ecosystem forums.• Partner directly with the CEO, Head of Credit & Risk, Head of BD & Partnerships, Treasury, and Finance to translate commercial ambition into a technology roadmap that is sequenced, resourced, and delivered.<br>Cloud Infrastructure Management• Own Flend's cloud infrastructure strategy, ensuring the platform is architected for resilience, scalability, and cost efficiency across all environments.• Design and implement data retention and disaster recovery frameworks that meet institutional-grade standards, including RPO/RTO targets appropriate for a regulated lender, immutable backups, and geographically distributed failover capability.• Establish infrastructure-as-code practices and environment management to ensure consistent, auditable, and reproducible provisioning across development, staging, and production environments. Dev Ops Discipline & Release Processes• Streamline the end-to-end CI/CD pipeline to enable frequent, reliable, and low-risk deployments — moving from periodic release windows to a continuous delivery model with automated testing and canary releases.• Define and enforce release governance, including versioning strategy, rollback procedures, environment promotion policies, and deployment approval workflows that satisfy both engineering velocity and regulatory compliance.• Instrument comprehensive observability across the entire platform — including structured logging, distributed tracing, real-time alerting, and SLO-driven operational dashboards — to make every deployment measurable and every incident diagnosable. Cybersecurity Adherence & Vendor Risk• Coordinate and oversee penetration testing programs, managing the full lifecycle from scoping and vendor selection through remediation tracking and retesting — ensuring Flend's platform is tested against evolving threat models at a cadence appropriate for a regulated financial institution.• Set cybersecurity priorities and drive the remediation roadmap, translating penetration test findings, threat intelligence, and regulatory requirements into a risk-prioritized backlog that is sequenced, resourced, and tracked to closure.• Identify and manage cybersecurity risks with vendors and third parties, including conducting security assessments of all technology vendors, integration partners, and cloud service providers; maintaining a vendor risk register; and ensuring contractual security obligations are met and periodically revalidated.<br>REQUIRED EXPERIENCE & QUALIFICATIONS<br>Non-Negotiable• Hands-on track record of building technology stacks for financial-services companies — meaningful, personally-led builds at a bank, NBFI, digital lender, payments company, fintech, or comparable regulated financial institution. Generalist software leadership without financial-services depth will not be a fit for this role.• Deep, current engineering skills. This role is hands-on. The successful candidate is still in the code, still in the architecture diagrams, and still owns the technical depth of the platform — not just the org chart above it.• Proven experience designing and operating core lending or banking systems, including some combination of loan management systems, credit scoring engines, payment rails, partner API integrations, and regulatory reporting infrastructure.• Experience leading engineering organizations end-to-end, including hiring, structuring teams, setting standards, and shipping at executive level• Information security and regulatory fluency, with demonstrable experience operating in an environment with regulated data, audit obligations, and institutional debt-provider scrutiny.<br>Strongly Preferred• Direct experience building or operating lending platforms.• Hands-on work with data lakes / warehouses, model deployment, and applied ML in a credit, risk, or fraud context.• Experience embedding lending or payments capabilities into partner ecosystems via APIs and SDKs.• Familiarity with the Egyptian or wider MENA regulatory environment (FRA, CBE, I-Score, central bank AML frameworks). Personal Profile• A builder, not a manager of someone else's build.• Bias to ownership: comfortable being the single accountable owner of every technology decision at Flend.• Operates with both architectural rigor and product pragmatism — able to ship now without compromising what the platform must become.• High clock-speed, low-ego, and able to operate in a small, senior, fast-moving executive team.• Comfortable being the technical voice in front of investors, banks, regulators, and partners.<br>HOW TO APPLY: careers@flend.ioCandidate submissions should include a CV, a short technical leadership summary highlighting two or three platforms personally built or led at a financial-services company, and (where available) references to architecture decisions, regulatory engagements, or scale milestones the candidate is most proud of.

Key Responsibilities:<br>System Configuration & Optimization: Leading configuration changes, workflow design, and data mapping to align ERP functionality with business requirements. Process Analysis: Reviewing, mapping, and improving current business workflows (e.g., Procure-to-Pay, Order-to-Cash) to enhance efficiency. Stakeholder Management: Acting as the primary liaison between functional business users and IT teams to translate needs into technical specifications. Implementation & Testing: Overseeing ERP implementations, managing upgrades, creating test plans, and performing user acceptance testing (UAT). Data & Documentation: Managing data migration, data cleansing, and documentation of system-level customizations and training materials.<br>Qualifications<br>Education:Bachelor’s degree in Information Technology, Computer Science, or Business Administration. PMP or vendor-specific ERP certifications are highly valued Experience:10+ years of experience in ERP implementation or support roles Technical Skills:Strong working knowledge of major ERP platforms (e.g., Microsoft Dynamics, Oracle, SAP) and related tools Strong analytical thinking, problem-solving, project management, and communication skills.

Key Responsibilities:<br>System Configuration & Optimization: Leading configuration changes, workflow design, and data mapping to align ERP functionality with business requirements. Process Analysis: Reviewing, mapping, and improving current business workflows (e.g., Procure-to-Pay, Order-to-Cash) to enhance efficiency. Stakeholder Management: Acting as the primary liaison between functional business users and IT teams to translate needs into technical specifications. Implementation & Testing: Overseeing ERP implementations, managing upgrades, creating test plans, and performing user acceptance testing (UAT). Data & Documentation: Managing data migration, data cleansing, and documentation of system-level customizations and training materials.<br>Qualifications<br>Education:Bachelor’s degree in Information Technology, Computer Science, or Business Administration. PMP or vendor-specific ERP certifications are highly valued Experience:10+ years of experience in ERP implementation or support roles Technical Skills:Strong working knowledge of major ERP platforms (e.g., Microsoft Dynamics, Oracle, SAP) and related tools Strong analytical thinking, problem-solving, project management, and communication skills.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Infrastructure Leadership &amp; Operations</strong></p> <ul> <li>Lead and manage country-level infrastructure teams, including <strong>network engineers, system administrators, IT support staff, and cloud/infrastructure specialists</strong>.</li> <li>Oversee day-to-day <strong>operation, maintenance, and enhancement </strong>of IT infrastructure, including:<ul> <li>Servers and operating systems</li> <li>Network and security infrastructure</li> <li>Storage and backup platforms</li> <li>Cloud and hybrid infrastructure services</li> </ul> </li> <li>Ensure <strong>high availability, performance, reliability, scalability, and security</strong> of all infrastructure services in line with business and regulatory expectations.</li> <li>Establish and enforce infrastructure standards, operational procedures, and best practices.</li> </ul> <p><strong>Business Continuity &amp; Resilience</strong></p> <ul> <li>Lead <strong>disaster recovery (DR), backup, and business continuity planning</strong> for all infrastructure components.</li> <li>Ensure infrastructure recovery strategies are tested, documented, and aligned with business impact and regulatory requirements.</li> <li>Coordinate infrastructure participation in business continuity exercises and audits.</li> </ul> <p><strong>Budget &amp; Financial Management</strong></p> <ul> <li>Own and manage the <strong>infrastructure budget </strong>for the country, including:<ul> <li>Hardware and data center costs</li> <li>Infrastructure and platform software licenses</li> <li>Maintenance and support contracts</li> <li>Operational and service delivery costs</li> </ul> </li> <li>Prepare, track, and control infrastructure expenditures, ensuring <strong>cost efficiency and compliance with approved budgets</strong>.</li> <li>Identify opportunities for cost optimization, standardization, and rationalization without compromising service quality or resilience.</li> </ul> <p><strong>Collaboration &amp; Governance</strong></p> <ul> <li>Work closely with the <strong>Country CIO </strong>on cross functional initiatives, including:<ul> <li>Major IT transformation programs</li> <li>Enterprise and infrastructure architecture decisions</li> <li>Overall country IT financial planning and prioritization</li> </ul> </li> <li>Collaborate with regional and global IT teams to ensure alignment with enterprise standards and strategies.</li> <li>Escalate any role overlaps, decision conflicts, or governance issues to <strong>regional IT leadership or the relevant governance forums</strong> for resolution.</li> </ul> <p><strong>Risk, Compliance &amp; Security</strong></p> <ul> <li>Ensure infrastructure environments meet <strong>information security, risk management, and regulatory requirements</strong>.</li> <li>Support audits, regulatory reviews, and compliance assessments related to infrastructure services.</li> <li>Partner with cybersecurity and risk teams to implement and maintain appropriate infrastructure controls.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong> u&gt;What You Need to Succeed (Required Qualifications)/u&gt; /strong&gt; /p&gt; </strong></p><p><strong> /p&gt; </strong></p><ul><strong> <li>Strong leadership experience managing multi disciplinary infrastructure teams, not less than 8 years of experience.</li> <li>Deep technical knowledge across:<ul> <li>Data centers, servers, networks, and storage</li> <li>Cloud and hybrid infrastructure platforms</li> <li>Backup, recovery, and resilience technologies</li> </ul> </li> <li>Proven experience in <strong>budget ownership and financial control</strong> </li> <li>Strong understanding of <strong>IT governance, risk, and compliance</strong> </li> <li>Excellent stakeholder management and escalation skills</li> <li>Ability to operate effectively in a <strong>matrixed, regional/global IT model</strong> </li> </strong></ul><p></p></section>

Technology Strategy & Leadership Develop and own the company-wide IT and digital transformation strategy, aligned with Linah Farms' business objectives and growth plans Define a multi-year technology roadmap covering infrastructure, applications, data, and digital initiatives across all company locations Serve as a strategic advisor to the executive team on technology-enabled business opportunities, risks, and ROISet and manage the annual IT budget, including capital and operational expenditure planning Establish technology governance, policies, and standards (security, data management, vendor management, procurement) Digital Transformation Lead digital transformation initiatives across functions (farming operations, supply chain, procurement, finance, HR, sales/distribution) Identify opportunities to automate manual processes and introduce digital tools (IoT/precision agriculture technology, mobile apps, dashboards, analytics) Champion change management and user adoption for new systems and digital ways of working Partner with functional leaders to translate business needs into technology solutions IT Operations & Helpdesk Management Oversee the IT helpdesk function to ensure timely, high-quality support across all sites (farms, offices, warehouses) Define and monitor SLAs/KPIs for issue resolution, uptime, and end-user satisfaction Ensure robust IT infrastructure (network, hardware, cloud, connectivity) across geographically distributed operations Oversee cybersecurity posture, data protection, and business continuity/disaster recovery planning Software Development Lead the in-house/outsourced software development function, setting priorities, standards, and delivery practices (Agile/Scrum or similar) Oversee the design, development, and maintenance of internal tools, customer-facing applications, and integrations Ensure code quality, security, and scalability of custom-built applications Manage the balance between build vs. buy decisions for new capabilities ERP & Enterprise Systems Own the ERP strategy, implementation, optimization, and ongoing management (e.g., modules for finance, inventory, procurement, HR, production) Ensure ERP and other enterprise systems are integrated, accurate, and provide reliable data for decision-making Manage relationships with ERP vendors/implementation partners and oversee upgrades, customizations, and support contracts Drive data governance and master data management practices across systems Team Leadership & People Management Build, mentor, and lead a multidisciplinary IT team (helpdesk, developers, ERP specialists, and any future hires such as data/analytics roles) Set individual and team goals, conduct performance reviews, and support professional development Foster a culture of accountability, continuous improvement, and customer-centric service delivery Manage relationships with external vendors, contractors, and technology partners<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Information systems, programming or similar discipline MBA is a plus10+ years of progressive experience in IT/technology roles, including 4+ years in a senior leadership position (Head of IT, IT Director, CTO, or similar) Proven experience leading digital transformation initiatives across multiple business functions Experience overseeing software development teams and modern development practices Experience managing IT helpdesk/support operations, including SLA management Experience in agriculture, agribusiness, manufacturing, FMCG, or a similarly operations-heavy, multi-site industry is a strong plus Hands-on experience managing ERP systems (implementation and/or optimization) — e.g., SAP, Oracle, Microsoft Dynamics, Odoo, or similar Strong strategic thinking with the ability to translate business goals into technology roadmaps Solid understanding of IT infrastructure, networks, cloud platforms, and cybersecurity fundamentals Working knowledge of software development lifecycles, methodologies, and modern architectures (cloud-native, APIs, integrations) Strong ERP domain knowledge (finance, supply chain, inventory, production modules) Excellent budget management and vendor negotiation skills Strong leadership, team-building, and stakeholder management skills — able to influence non-technical executives and operational staff alike Change management experience, particularly in driving adoption of new tools among diverse, distributed teams (including field/farm-based staff)

Job Summary The IT Project Manager is responsible for planning, coordinating, and managing end-to-end IT projects and application releases across multiple systems and stakeholders. This role ensures successful delivery of digital and telecom solutions within scope, timeline, quality, and budget requirements. The IT Project Manager collaborates with business, development, operations, and vendor teams to manage project execution, release activities, integrations, risks, and change processes while ensuring alignment with organizational objectives and governance standards. Key Responsibilities Manage end-to-end IT projects and application release activities. Coordinate business, development, operations, infrastructure, and vendor teams. Monitor project scope, timeline, budget, risks, and deliverables. Manage multi-system integrations and deployment activities. Ensure compliance with project governance, change management, and release processes. Track project progress and provide status reporting to stakeholders and management. Support Agile, Waterfall, or Hybrid delivery methodologies as required. Identify and mitigate project risks, issues, and dependencies. Ensure successful execution of testing, deployment, and production readiness activities. Qualifications Bachelor’s degree in computer science, IT, Engineering, or related field. Minimum 5 years’ experience in IT project management, preferably in digital/telecom environments. Proven experience managing end-to-end application releases and multi-system integrations. Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid). Familiarity with release management, CI/CD pipelines, and change control processes. Solid understanding of system architecture, databases, APIs, and digital applications. Excellent stakeholder management, communication, and coordination skills. Strong analytical, problem-solving, and decision-making capabilities. Ability to manage multiple parallel releases and work under high-pressure conditions.<br>Preferred Certifications:PMP, PRINCE2, or equivalent. Agile/Scrum (CSM, PMI-ACP). ITIL (foundation or higher).