وظائف مستشار عقاري - الأقصر مصر

<strong>Job Title<br><br></strong>Customer Service Advisor – English Speakers - Luxor<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br><strong>About The Role<br><br></strong>We are seeking enthusiastic and customer-focused professionals to join our Retail Customer Experience team. In this role, you will support customers through various communication channels, delivering exceptional service while representing a leading retail brand.<br><br>Key Responsibilities<br><br><ul><li>Manage customer interactions through inbound calls, chat, and email.</li><li>Resolve product, order, delivery, and service-related inquiries.</li><li>Handle customer concerns and provide effective solutions while ensuring customer satisfaction.</li><li>Process returns, exchanges, and account-related requests.</li><li>Deliver a seamless customer experience by understanding customer needs and offering appropriate support.</li><li>Maintain accurate records of customer interactions and actions taken.</li><li>Achieve quality, productivity, and customer satisfaction targets.</li><li>Contribute to a positive team environment and support business objectives.<br><br></li></ul>Candidate Requirements<br><br><ul><li>High school diploma or equivalent.</li><li>6 months or more of customer service, retail, or contact center experience is preferred.</li><li> English proficiency level B2 or above (spoken and written).</li><li>Strong communication and active listening skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills and familiarity with Microsoft Office applications.</li><li>Strong problem-solving and decision-making abilities.</li><li>Flexible to work rotational shifts.<br><br></li></ul>What We Offer<br><br><ul><li>Competitive salary of EGP 15,625 Gross.</li><li>Paid training and continuous learning opportunities.</li><li>Clear career progression path.</li><li>Dynamic and supportive workplace environment.</li></ul>

Company Description TOLIP Galala Majestic Ain Sokhna is a hospitality destination offering guests a blend of comfort, service, and scenic surroundings. The property focuses on delivering high-quality guest experiences through well-appointed facilities and attentive staff. As part of a growing hospitality brand, the hotel values professionalism, collaboration, and service excellence. Team members are encouraged to contribute ideas, enhance guest satisfaction, and support continuous improvement in all operational areas.<br>Role Description The Sales Director is a full-time, on-site role based in Luxor, responsible for leading all sales activities to drive revenue growth for TOLIP Galala Majestic Ain Sokhna. Day-to-day tasks include developing and executing sales strategies, managing key accounts, identifying new business opportunities, and overseeing sales operations to ensure efficient processes. The role involves building strong relationships with corporate clients, travel agencies, and other partners, as well as collaborating closely with marketing and operations teams to align sales initiatives with overall business objectives. The Sales Director will lead, coach, and motivate the sales team, monitor performance against targets, prepare sales reports and forecasts, and ensure a high standard of customer service is maintained.<br>Qualifications<br> <br>Strong expertise in Sales and Business Development, with a proven track record of achieving revenue targets in hospitality or related industries. Experience in Sales Operations, including pipeline management, reporting, forecasting, and optimizing sales processes. Demonstrated skills in Customer Service, with the ability to build and maintain long-term client relationships. Proficiency in Team Management, including coaching, performance management, and fostering a collaborative sales culture. Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field; advanced qualifications are an advantage. Strong negotiation, communication, and presentation skills, with fluency in English; additional languages are beneficial. Ability to work on-site in Luxor, with flexibility to attend client meetings, events, and industry networking activities as needed. Familiarity with hotel revenue management concepts, CRM tools, and basic financial analysis related to sales performance.