وظائف مطورين Git - جنوب سيناء مصر

<ol><li><p>Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN/WAN performance.</p></li><li><p>Troubleshoot issues with computer hardware, peripherals, and software, and provide general IT assistance.</p></li><li><p>Troubleshooting Windows server, firewall/antivirus, and VPN.</p></li><li><p>Planning and maintaining LAN/WAN.</p></li><li><p>Troubleshooting IP telephones and IP cameras.</p></li><li><p>Managing backups for the company.</p></li><li><p>Managing domains and hosting.</p></li><li><p><strong>Willing to travel outside of Cairo.</strong></p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as a help desk technician or other customer support role</p></li><li><p>Tech-savvy with working knowledge of office automation products, databases, and remote control</p></li><li><p>Good understanding of computer systems, mobile devices, and other tech products</p></li><li><p>Ability to diagnose and resolve basic technical issues</p></li><li><p>&nbsp;BSc/BA in IT, Computer Science, or a relevant field</p></li></ul><p></p>

<p>Are you an <strong>experienced Electrical Engineer</strong> ready to electrify your career in the stunning landscape of South Sinai, Egypt? We are seeking a highly motivated and skilled individual to join our dynamic Engineering team. This is an unparalleled opportunity to contribute your expertise to critical projects, drive innovation, and make a tangible impact in a full-time, on-site role. If you thrive on complex challenges and are passionate about pushing the boundaries of engineering, we want to hear from you!</p><p><strong>Overview:</strong> As an Experienced Electrical Engineer, you will be at the forefront of designing, developing, and implementing robust electrical systems. Your role will span both electrical and mechanical engineering facets, ensuring seamless integration and optimal performance. This is a vital position for someone who excels in a collaborative environment and is eager to apply their extensive knowledge in a fast-paced setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Lead the design and development</strong> of electrical circuits, power distribution systems, and control systems for various projects.</p></li><li><p><strong>Collaborate closely</strong> with mechanical engineering teams to ensure optimal system integration and performance.</p></li><li><p><strong>Utilize advanced CAD software</strong> for schematics, layouts, and simulations, ensuring precision and efficiency.</p></li><li><p><strong>Oversee project lifecycle management</strong> from conception through to commissioning, adhering to timelines and budgets.</p></li><li><p><strong>Conduct thorough troubleshooting</strong> and diagnostics on complex electrical and mechanical systems to resolve issues promptly.</p></li><li><p><strong>Implement and maintain</strong> industrial automation solutions, enhancing operational efficiency and reliability.</p></li><li><p><strong>Champion the integration</strong> of renewable energy systems, contributing to sustainable and innovative solutions.</p></li><li><p><strong>Ensure strict adherence</strong> to all relevant safety standards and regulatory requirements in every project phase.</p></li><li><p><strong>Prepare comprehensive technical documentation</strong>, including specifications, reports, and operational manuals.</p></li><li><p><strong>Provide expert guidance</strong> and mentorship to junior engineers, fostering a culture of continuous learning and excellence.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Electrical Engineering</strong> and a solid understanding of <strong>Mechanical Engineering Principles</strong>. Proficiency in <strong>Circuit Design</strong>, <strong>Power Systems</strong>, and various <strong>CAD Software</strong> is essential. Experience with <strong>Control Systems</strong>, <strong>Industrial Automation</strong>, and <strong>Renewable Energy Systems</strong> will be highly valued. Your expertise in <strong>Project Management</strong>, <strong>Troubleshooting</strong>, and adherence to <strong>Safety Standards</strong>, coupled with strong <strong>Technical Documentation</strong> skills, will be key to your success.</p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Required Skills:</strong></p><ul><li><p>Exceptional proficiency in <strong>Electrical Engineering</strong> and foundational knowledge in <strong>Mechanical Engineering</strong>.</p></li><li><p>Demonstrated expertise in <strong>Engineering Principles</strong>, <strong>Circuit Design</strong>, and advanced <strong>Power Systems</strong>.</p></li><li><p>Skilled in using various <strong>CAD Software</strong> for design and analysis.</p></li><li><p>Proven capability in <strong>Project Management</strong>, overseeing projects from inception to completion.</p></li><li><p>Strong ability in <strong>Troubleshooting</strong> complex electrical and mechanical issues.</p></li><li><p>In-depth understanding and application of <strong>Control Systems</strong> and <strong>Industrial Automation</strong>.</p></li><li><p>Experience with <strong>Renewable Energy Systems</strong> is a significant advantage.</p></li><li><p>Thorough knowledge and application of relevant <strong>Safety Standards</strong>.</p></li><li><p>Excellent skills in <strong>Technical Documentation</strong>, including report writing and specification development.</p></li><li><p>Strong <strong>Problem Solving</strong> abilities and excellent <strong>Communication</strong> skills.</p></li></ul></li><li><p><strong>Experience Requirements:</strong></p><ul><li><p>A minimum of <strong>5-7 years</strong> of progressive experience in an Electrical Engineering role, demonstrating a strong track record of successful project execution and problem-solving.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong></p><ul><li><p>This is an <strong>Experienced</strong> level position, requiring a proactive individual who can work independently, </p></li></ul></li></ul><p></p>

<strong>Join <em>Jet2holidays</em>’ Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.<br><br></strong>We have a fantastic opportunity to join <strong><em>Jet2holidays </em></strong>as an <strong>Airport Team Leader.</strong> In this role you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service, and enhancing our customers airport and transfer experience. You will <strong>work as one team</strong> with internal &amp; external suppliers and <strong>take responsibility </strong>for your teams' performance by regularly reviewing performance metrics using <strong>Management Information (MI) </strong>reports and our <strong>digital systems</strong> to identify areas for improvement and implement action plans.<br><br><strong>What can we offer you?<br><br></strong>We offer our valued colleagues a range of benefits including: -<br><br><ul><li>Local employment contract via our local agent</li><li>Competitive salary</li><li>Coaching, development &amp; career progression across Jet2.com &amp; Jet2holidays</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will you do in the role?<br><br></strong>Supporting Your Manager, You Will Work As One Team With Internal &amp; External Stakeholders To Ensure Your Team Deliver VIP Industry Leading Customer Service To Our All-important Customers During Their Airport Journey. You Will Be Provided With Comprehensive Training To Ensure You<br><br><ul><li>Create Memories for our customers while managing a fast paced and busy airport environment, working closely with the management team from our award-winning airline Jet2.com.</li><li>Take Responsibility for managing any flight disruption, serious emergencies &amp; customer escalations using our in-house digital systems.</li><li>Create &amp; issue monthly rosters alongside our UK based planning team in line with our SLA’s and budget.</li><li>Be present for your team and manage their performance by hosting scheduled in-person &amp; virtual team meetings, delivering training to new and existing members of your team &amp; hold individual monthly 1-1 performance and welfare meetings with your team members.</li><li>Collaborate with the Destination Manager, Agent &amp; Transfer Provider, analysing MI &amp; Customer Feedback daily to drive results and improve CSAT’s and OTP performance as needed.<br><br><br></li></ul>Our <strong>Airport Team Leaders</strong> are well organised and have a flexible approach to the operation. Working hours will vary each month and will include <strong>early starts, late finishes, split shifts </strong>&amp;<strong> working weekends.</strong> As part of our management team, also being on call to support with <strong>disruption serious </strong>and<strong> emergencies. </strong>Resolving<strong> customer escalations </strong>is also a key part of the role.<br><br>Our <strong>Airport Team Leaders</strong> have a genuine passion for the airport experience and always <strong>empower</strong> their team to deliver outstanding customer service. In this position, you will effectively <strong>manage performance</strong> including coaching and development as well as perform a variety of<strong> HR</strong> tasks. You will also possess the ability to deliver under pressure, analyse MI and Data, support your team, have a positive friendly attitude and be confident in IT processes and skills to use in-house <strong>digital systems</strong> daily on a laptop.<br><br><strong>What will you need?<br><br></strong>You will ideally have experience in <strong>Airport/Holiday Operations </strong>or similar. Experience of managing a<strong> customer-facing </strong>team and proven <strong>people management</strong> skills are essential. Conversational level in the local language is also advantageous.<br><br>Please note that this is a physically demanding role as you’ll be supporting <strong>a fast-paced operation</strong> and will constantly be on the move.<br><br>As we employ on <strong>local employment contracts</strong>, you will already hold the full <strong>right to work documentation or be willing to apply for right to work documentation </strong>required for <strong>Egypt </strong>and be living in the destination or willing to relocate and source your <strong>own accommodation</strong><em>. <br><br></em>Due to the level of travel required in the role, you will be required to hold a full and valid <strong>driving licence </strong>and have<strong> your own car with appropriate insurance</strong>. Business Travel expenses are reimbursed.<br><br>To meet some of our team and find out what life is like with <strong><em>Jet2holidays</em></strong> follow us on Facebook: <strong><em>Jet2Careers Overseas<br><br></em></strong>We look forward to your application &amp; you starting your career with <strong><em>Jet2holidays</em></strong>!

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Commercial Director</strong>, you’re not leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth</li><li>Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets</li><li>Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments</li><li>Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand</li><li>Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions</li><li>Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value</li><li>Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<strong><em>Jet2holidays</em></strong><em> is coming to Egypt in February 2027 and we’re looking for passionate Airport Representatives to join our team!<br><br></em><em>As a valued member of our <strong>Jet2holidays</strong> Airport team, you’ll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal &amp; external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.<br><br></em><strong>What do we offer you?<br><br></strong>We’re proud to provide our valued colleagues with a comprehensive range of benefits, including:<br><br><ul><li>Excellent Salary</li><li>Local Employment Contract via our Local Agent (start date from 04.02.27)</li><li>Fully paid training and IT equipment provided</li><li>Monthly 1-to-1 meetings with your Team Leader</li><li>Career growth across Jet2.com &amp; Jet2holidays</li><li>Weekly time off</li><li>Monthly rosters shared in advance</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will I do?<br><br></strong>As an <strong>Airport Representative</strong>, you’ll report directly to the Airport Team Leader or Destination Manager and work closely with internal and external partners to deliver <strong>VIP industry leading customer service</strong>. You’ll be at the heart of <strong>creating memories</strong> for our customers.<br><br><ul><li>Create Memories<br><br><br></li></ul>Greet every customer with a warm welcome with our famous <strong><em>Jet2holidays</em></strong> smile. You will make our customers journey memorable from the very start.<br><br><ul><li>Take Responsibility<br><br><br></li></ul>Be a point of contact during flight disruptions, emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements.<br><br><ul><li>Be Present<br><br><br></li></ul>Represent <strong><em>Jet2holidays</em></strong> in the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer &amp; holiday information using our internal systems on a tablet device, create and distribute welcome packs &amp; deliver information verbally onboard the transfer coaches.<br><br><ul><li>Work as One Team<br><br><br></li></ul>Work closely with our transfers providers, support the operation inside the terminal and outside in the coach park to ensure a VIP customer experience.<br><br><strong>What do I need?<br><br></strong><ul><li>Right to Work Documents<br><br><br></li></ul>As we employ on local contracts, you will already hold full right to work documents for <strong>Egypt</strong>.<br><br><em>(Egyptian National ID card or Egyptian Passport)<br><br></em><ul><li>Travel &amp; Accommodation<br><br><br></li></ul>You will already be <strong>living in Sharm El Sheikh</strong> with your <strong>own accommodation</strong>. You’ll need to be able to get to the airport at any time – day or night.<br><br><ul><li>Flexibility<br><br><br></li></ul>We aim to provide your roster 4 weeks in advance. Your roster will include early starts, late finishes, split shifts &amp; weekend working. As an Airport Representative, please be aware that the role involves extended periods of standing and working outdoors, particularly during the summer months. Flexibility is essential, as you may also be required to support during flight disruptions, serious emergencies, and customer escalations.<br><br><ul><li>Skills &amp; Experience<br><br><br></li></ul>Customer service experience is a plus, but not essential. You must be solution orientated, friendly &amp; positive, confident and comfortable to use <strong>digital systems</strong> (on a tablet device). Please note that this role is physically demanding, as you will be required to support our fast-paced operation and will always be on the go.<br><br><strong>What can I expect after I have applied?<br><br></strong>Once your application has been reviewed by our Talent Acquisition Team, if successful, you will progress to the final stage, an <strong>in-person</strong> <strong>interview</strong> in <strong>Sharm El Sheikh</strong> with our <strong><em>Jet2holidays</em></strong> Destination Management team on the <strong>19th or 20th October 2026</strong>!<br><br>Want to know more about the role? Click the link below!<br><br>Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video<br><br>To meet some of our amazing team and for a peek into life at <strong><em>Jet2holidays</em></strong>, follow our Facebook Page: Jet2Careers Overseas<br><br>Ready for Take off? Join the <strong>UK’s Number One Tour Operator</strong>!

<ul><li><p>Identify and approach <strong>diving centers, water sports centers, and marine activity providers</strong> in Dahab and Sharm El Sheikh.</p></li><li><p>Present and promote the water sports application and explain its benefits to potential partners.</p></li><li><p>Visit diving centers and meet with owners, managers, and decision-makers to generate new business.</p></li><li><p>Acquire and onboard new diving centers and water sports providers onto the application.</p></li><li><p>Build and maintain strong, long-term relationships with partners.</p></li><li><p>Follow up with potential clients and convert leads into active partners.</p></li><li><p>Explain the application’s features, booking process, commercial benefits, and partnership terms.</p></li><li><p>Support new partners during the onboarding process and ensure they understand how to use the platform.</p></li><li><p>Monitor market trends, competitor activities, and customer needs within the diving and water sports sector.</p></li><li><p>Achieve monthly and quarterly sales and onboarding targets.</p></li><li><p>Maintain accurate records of leads, meetings, follow-ups, and converted accounts.</p></li><li><p>Collect feedback from diving centers and communicate it to the management/product team.</p></li><li><p>Represent the company professionally in meetings, events, and tourism-related activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>1–3 years of experience in sales, business development, or account management</strong>, preferably within tourism, diving, water sports, travel, or hospitality.</p></li><li><p>Previous experience dealing with <strong>diving centers or tourism businesses</strong> is highly preferred.</p></li><li><p>Excellent communication, negotiation, and presentation skills.</p></li><li><p>Strong ability to build relationships and generate new business.</p></li><li><p>Good knowledge of <strong>Dahab and/or Sharm El Sheikh tourism and diving markets</strong>.</p></li><li><p>Target-oriented, proactive, and self-motivated.</p></li><li><p>Good command of <strong>English</strong>; additional languages are an advantage.</p></li><li><p>Comfortable with field sales and frequent visits to diving centers.</p></li><li><p>Basic knowledge of CRM systems and Microsoft Office.</p></li><li><p>Ability to work independently and manage a field-sales schedule.</p></li></ul><p></p>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As Assistant Revenue Manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Optimize room inventory and pricing: Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue Drive revenue performance: Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams Conduct forecasting and market analysis: Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities Lead cross-functional collaboration: Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive profitability and operational efficiency. Oversee department operations: Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Director, you’re not just driving revenue growth across all hotel segments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel’s commercial goals and strategic plan Drive revenue performance and profitability: Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy Lead business reviews and planning: Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department’s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points:<br><br> Sales and costs<br><br> Display quality and service standards of F&B products<br><br> Ensure proper use, protection and maintenance of departmental utensils.<br><br> Conduct activities to increase customer satisfaction and, enhance service quality.<br><br> Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Head Office meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel’s policies and procedures:<br><br> Finance, standards, employees and trainings, outlets and recreation/entertainment<br><br> Conduct promotional activities to increase sales and conduct meetings for banquet organisations<br><br> Ensure protection, maintenance and replacement of materials and utensils.<br><br> Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel’s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees’ talents. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Revise the project drawings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that all project finishing works are up to the drawing and specifications.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepares architectural details as and when required for the execution of works.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assists Project Manager in review and selection of architectural materials are in compliance with approved material submitting.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Issues all architectural correspondences.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Highlights any violations to architectural related issues on site.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attends progress review meetings and co-ordination meetings to assist Project Manager in resolving any site issues such as discrepancies in the project’s drawings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using design software (such as AutoCAD) to create models and visuals.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Managing site and oversees all operations.</p>

<p>• Review architectural drawings, specifications, and project documents. </p><p>• Ensure all finishing works are executed according to approved drawings and quality standards. </p><p>• Prepare architectural details and coordinate with site teams for proper execution. </p><p>• Review and approve architectural materials and ensure compliance with project requirements. </p><p>• Issue architectural correspondences and follow up on site-related issues.</p><p>• Identify and report any architectural deviations or violations on site. </p><p>• Attend progress meetings and coordination meetings to resolve technical issues. </p><p>• Monitor site activities, supervise execution, and ensure timely completion of works.</p><p>• Prepare drawings and visual details using AutoCAD and other design software.</p><p>• Coordinate with different disciplines to ensure smooth project execution and handover.</p><p><strong>Requirements</strong></p><pre><code>• Bachelor's degree in Architecture Engineering. • 4:7 years of experience in architectural finishing and site supervision. • Previous experience in Resorts, Hotels, or Hospitality projects is preferred. • Strong knowledge of finishing works, construction details, and quality standards. • Proficiency in AutoCAD and Microsoft Excel. • Ability to read and interpret architectural drawings and specifications. • Hands-on experience in site supervision, coordination, and work handover. • Strong attention to detail and problem-solving skills. • Ability to work with multiple disciplines and manage site activities. • Excellent communication skills and ability to work effectively within a team.</code></pre><p></p>

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong>The Guest Experience Agent at Four Four Seasons Resort Sharm El Sheikh plays a vital role in supporting the Guest Experience Team to deliver exceptional, personalized, and memorable experiences for hotel guests. The primary objective of this position is to enhance guest satisfaction and foster long-term loyalty by facilitating seamless interactions, addressing concerns promptly, and ensuring the high quality of amenities, services, and facilities. The Guest Experience Agent collaborates closely with the Front Office Team and Hotel Assistant Managers to uphold and exceed the hotel's service standards, contributing to an overall elevated guest experience.<br><br><strong>What You Will Do<br><br></strong><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism.</li><li>Accommodating special requests whenever possible.</li><li>Daily guest interactions and resolving glitches.</li><li>Assists customers in all inquiries concerning hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Supporting the other departments during busy periods.<br><br></li></ul><strong>Daily Function<br><br></strong>Daily duties include, but are not limited to:<br><br><ul><li> Engage with guests through various communication channels, including in-person, phone, email, and Four Seasons Chat.</li><li>Take a proactive role in driving guest-centric initiatives designed to elevate the guest experience and enhance the recognition of VIP guests.</li><li>Collaborate with the team to ensure the timely and thoughtful placement of special occasion amenities (e.g., anniversaries, birthdays, honeymoons, etc.).</li><li>Review daily arrivals to ensure proper management of Special Attention Guests, VIPs, Elite members, and high-return guests.</li><li>Assist the Guest Experience team with courtesy calls to designated in-house VIPs and preparation of arrival welcome letters.</li><li>Conduct detailed inspections of Top VIP rooms to confirm that all pending details are addressed, promptly reporting any issues to Engineering and Housekeeping management.</li><li>Perform room inspections for VIPs to ensure that amenities, welcome cards, and special touches have been meticulously arranged.</li><li> Personally greet VIP guests upon arrival and provide in-room check-in and check-out services.</li><li>Escort VIP guests to their transportation and offer a gracious farewell upon departure.<br><br></li></ul><strong>What You Bring<br><br></strong><strong>Required Skills &amp; Knowledge:<br><br></strong><ul><li>A working knowledge of division operations, typically gained through on-the-job experience.</li><li>Ability to operate computer equipment and other department systems.</li><li>Proficiency in reading, writing, and speaking English and Russian<br><br></li></ul><strong>Experience &amp; Expertise<br><br></strong><ul><li>More than one year of experience in related roles, with sufficient exposure to Rooms Division departments.</li><li>Advanced computer skills, including experience with Opera systems, and strong guest service capabilities.<br><br></li></ul><strong>Guest Interaction &amp; Service<br><br></strong><ul><li>Strong interpersonal skills, with a warm and welcoming approach to hotel guests.</li><li>Provides exceptional, consistent service, adhering to the Golden Rule and maintaining guest satisfaction.<br><br></li></ul><strong>Complaint Handling &amp; Problem Solving<br><br></strong><ul><li>Efficient in managing complaints and resolving issues, with creative and practical solutions to enhance service quality.</li><li>Always maintains a positive attitude, even during challenging or busy periods.<br><br></li></ul><strong>Multi-tasking &amp; Operational Involvement<br><br></strong><ul><li>Demonstrates the ability to multi-task and work effectively with diverse individuals and groups to ensure top-quality service.</li><li>Actively participates in operations and role models excellent service to both guests and employees.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li> Competitive Salary, wages, and a comprehensive benefits package</li><li> Excellent Training and Development opportunities</li><li> Complimentary Accommodation at other Four Seasons Hotels and Resort</li><li> Complimentary Dry Cleaning for Employee Uniforms</li><li> Complimentary Employee Meals<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong>Full-time position<br><br><ul><li> Flexible availability required including early mornings, evenings, weekends, and holidays as needed</li><li> Shifts typically range between 8–10 hours depending on operational needs<br><br></li></ul>As a Guest Experience Agent, you will play a key role in ensuring every guest enjoys a personalized and memorable stay and deliver service excellence that reflects the brand’s commitment to luxury and hospitality.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Supervisor, you’re not just supervising daily reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals Lead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks Manage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets Support group reservation execution: Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary, Special Rate Plan Activity) Monitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans Provide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br>About The Role<br><br>Four Seasons Resort Sharm El Sheikh is looking for an accountant responsible maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables & ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.<br><br>What You Will Do<br><br>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced. Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance. Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed. Maintain, and constantly update, an approved vendor listing file. Answer telephones and record messages accurately. File documents and reports. Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance. Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current. Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp. Process all Accounts Payable invoices and manual cheques through the computer system. Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer. Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories. A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations. Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls. Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor. Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance. Run the required reports at month end to close the Accounts Payable cycle.<br><br>What You Bring<br><br>Relevant degree or diploma in Accounting, Finance, or a related field (preferred). Previous hotel or revenue‑audit experience, ideally within a luxury brand environment. Strong numerical accuracy, attention to detail, and understanding of financial controls. Proficiency in PMS and financial systems; strong Excel and reconciliation skills. Strong communication skills and ability to collaborate with multiple departments professionally.<br><br>What We Offer<br><br> Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Employee discount for stays at any Four Seasons worldwide Complimentary dry cleaning for employee uniforms Complimentary employee meals<br><br>Schedule & Hours<br><br> Full Time ( 8 Hrs )

<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> &nbsp;PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> &nbsp;&nbsp;Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> &nbsp;N/A</p></li><li><p><strong>Required Industry Experience:</strong>&nbsp; 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> &nbsp;Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>

<p><strong>Position Overview:</strong></p><p>The Director of Sales is responsible for leading the commercial strategy, driving revenue<br>growth, managing key accounts, and ensuring strong market positioning for the company.<br>This role requires a highly motivated leader with strong analytical skills, deep market<br>understanding, and the ability to build and lead a high-performing sales team.<br><strong>Key Responsibilities:</strong><br><strong>1. Sales Strategy &amp; Revenue Growth</strong></p><ul><li><p>&nbsp;Develop and execute the annual sales strategy aligned with business goals.</p></li><li><p>&nbsp;Drive revenue growth across all segments (Corporate, Leisure, MICE, Online, and<br>Government).</p></li><li><p>&nbsp;Monitor market trends, competitor activities, and pricing strategies.</p></li><li><p>&nbsp;Lead the forecasting process and ensure accurate monthly revenue projections.</p></li></ul><p><strong>2. Business Development</strong></p><ul><li><p>&nbsp;Identify and secure new business opportunities across local and international markets.</p></li><li><p>&nbsp;Expand the account portfolio and activate new revenue-generating relationships.</p></li><li><p>&nbsp;Strengthen partnerships with travel agents, corporate clients, event planners, and key<br>decision-makers.<br><strong>3. Team Leadership &amp; Management</strong></p></li><li><p>Lead, coach, and mentor the sales team to achieve optimal performance.</p></li><li><p>&nbsp;Set monthly and quarterly targets for the team.</p></li><li><p>&nbsp;Conduct performance reviews, provide feedback, and support career development.</p></li></ul><p><strong>4. Client Relationship Management</strong></p><ul><li><p>&nbsp;Maintain and grow relationships with key accounts.</p></li><li><p>&nbsp;Conduct regular client visits, sales calls, and account reviews.</p></li><li><p>&nbsp;Ensure the highest level of client satisfaction and service delivery.<br><strong>5. Sales Operations &amp; Reporting</strong></p></li><li><p>Oversee daily sales operations and ensure CRM accuracy.</p></li><li><p>&nbsp;Deliver weekly, monthly, and quarterly sales reports.</p></li><li><p>&nbsp;Ensure timely submission of sales plans, action plans, and pacing reports.\</p></li><li><p>&nbsp;Work closely with Revenue Management and Marketing to optimize performance.<br><strong>6. Events &amp; Promotions</strong></p></li><li><p>&nbsp;Participate in trade shows, exhibitions, and networking events.</p></li><li><p>&nbsp;Identify promotional opportunities and support marketing campaigns.\</p></li><li><p>&nbsp;Represent the company professionally in all business functions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;Bachelor’s degree in Business, Marketing, Hospitality, or related field.\</p></li><li><p>&nbsp;7–12 years of relevant sales experience, with at least 3–5 years in a leadership role.</p></li><li><p>&nbsp;Strong knowledge of the Egyptian red sea market and commercial landscape.</p></li><li><p>&nbsp;Proven track record of achieving revenue targets.\</p></li><li><p>&nbsp;Excellent communication, negotiation, and presentation skills.</p></li><li><p>&nbsp;Strong leadership and team management abilities.</p></li><li><p>&nbsp;Proficiency in CRM systems and MS Office.</p></li><li><p>&nbsp;Fluent in English; additional languages are a plus.</p></li></ul><p></p>

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.