وظائف مهندسى امن معلومات - قنا مصر

Technical Support Engineer and Training (RAC Air Conditioning and Refrigeration) Location: Mansoura (Delta) or Qena (Upper Egypt) Company: LG Electronics Egypt Job Overview: LG Electronics Egypt is seeking experienced Technical Support and Training Engineers to join the After-Sales Service team to support air conditioning and refrigeration products, develop technicians’ technical performance and service centers, and contribute to improving repair quality and customer satisfaction. Key Responsibilities: - Provide advanced technical support to maintenance technicians and engineers. - Analyze complex technical faults and determine appropriate solutions. - Implement technical training programs and workshops. - Prepare training materials and technical presentations. - Monitor technicians’ technical performance and provide guidance and evaluation. - Analyze recurring faults and on-site quality issues. - Prepare technical reports and raise recommendations to management. - Coordinate with various departments to address technical issues and improve service quality. - Keep up-to-date with the latest developments and technologies related to air conditioning and refrigeration products. Qualifications: - Bachelor’s degree in Engineering (Mechanical or Electrical). - At least 5 years of experience in air conditioning and refrigeration or technical support. - Strong knowledge of AC and refrigeration systems and fault diagnosis. - Excellent problem-solving and technical analytical skills. - Strong skills in training, communication, and presentation. - Proficiency in English (spoken and written). - Proficiency in Microsoft Office. - Residence in Mansoura or Qena is preferred for the role. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals, overtime</li></ul>

*Channel Trading & Distribution Company announces its expansion in the home appliances sales sector and available job opportunities for a Regional Sales Officer (External Sales) * Products: Home appliances * Region: Minufiya * Responsibilities: Achieve the sales target in the region while adhering to company policies and regulations Implement company instructions regarding sales, coverage, and collection Follow up with current and potential customers to present sales offers and promote company products Conduct a comprehensive study and survey of the geographically assigned region to determine the number and size of sector customers Visit customers according to the defined route, review the achievement of the sales target for each customer, review shortcomings and ensure availability of quantities and agree on collection times Create marketing surveys to develop sales strategies, product offers, and competitive advantages *Job requirements: - Qualification: higher education or post-secondary qualification - Experience: 3 to 5 years of external sales experience in the home appliance sector.* Job information: - Basic salary - Commission - Transportation allowance - Medical insurance - Life insurance - Social insurance - Annual profits - Annual raise <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, transportation allowance</li></ul>

*Qawanat Trading and Distribution Company announces its expansion in the household appliances sales sector and availability of job opportunities for - Regional Sales Officer (External Sales) * Products: Household appliances * Region: Al Monofia * Responsibilities: Achieve the sales goal for the region while adhering to the company's policies and regulations Implement the company's instructions regarding sales, coverage, and collection Follow up with current and potential customers to present sales offers and promote the company's products Study and conduct a comprehensive survey of the region geographically to determine the number and size of customers in the sector Visit customers according to the defined route and review the achievement of the sales target for each customer, review gaps and ensure availability of quantities and agreement on collection dates Prepare marketing surveys to develop sales strategies, product offers, and competitive advantages *Job requirements: - Qualification: higher education or above-average qualification - Experience: 3 to 5 years of experience in external sales in the household appliances sector.* Job information: - Basic salary - Commission - Travel allowance - Medical insurance - Life insurance - Social insurance - Annual profits - Annual raise <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, travel allowance</li></ul>

<p><strong>Key Responsibilities:</strong>&nbsp;</p><p>&nbsp;</p><ul><li><p>Provided the first tier of support and troubleshooting.</p></li><li><p>Dealing with incoming issues day to day in a professional manner over the Ticketing system, Email &amp; phone calls.</p></li><li><p>Follow up on the Implementation and Modification processes of the IT system</p></li><li><p>Advise, and train users on appropriate action and how to use different types of systems.</p></li><li><p>Responding on time to IT service issues and requests.</p></li><li><p>Follow up with users daily to make sure their computer systems are functioning properly.</p></li><li><p>Acting as a vocal point between the users and the concerned teams internal the IT departments.</p></li><li><p>Install, configure, troubleshoot, diagnose, and resolve problems in all OS Systems (Windows, Linux, Android), Computer Applications, Tablets, Multifunction Printers, Camera,</p></li><li><p>VOIP IP Phones, and Networks.</p></li><li><p>Solid knowledge of remote applications (TeamViewer, Any Desk, etc.).</p></li><li><p>knowledge of EDR, MDM, Antivirus, Backup, Maintenance, and Recovery data Applications (Acronis, CloneZilla, Hiren's Boot CD PE).</p></li><li><p>Working in teamwork and Sharing knowledge with team colleagues</p></li></ul><p>&nbsp;</p><p></p><p></p><p><strong>Requirements</strong></p><p><strong>Education:&nbsp;</strong>&nbsp;</p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology, or related field.&nbsp;</p></li></ul><p></p><p><strong>Prior Work Experience</strong>:&nbsp;</p><ul><li><p>Bachelor's degree in information technology, Computer Science, or relevant degree.&nbsp;</p></li><li><p>2 to 4 years of experience in the IT Field.&nbsp;</p></li><li><p>Ability to handle daily issues related to IT Infrastructure.&nbsp;</p></li><li><p>Have good communication skills.</p></li></ul><p></p><p><strong>Skills &amp; Abilities:</strong>&nbsp;</p><ul><li><p>Strong knowledge of Windows OS, basic Linux/macOS support</p></li><li><p>Understanding of computer hardware, peripherals, and troubleshooting techniques</p></li><li><p>Basic knowledge of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP)</p></li><li><p>Experience with ticketing systems and incident management tools</p></li><li><p>Ability to install, configure, and maintain software applications</p></li><li><p>Knowledge of IT security basics (antivirus, access control, data protection).</p></li></ul><p></p>

Contributing to solving logistics and supply chain challenges through data analysis, innovation, and process improvement. Create and maintain a safe work environment by identifying safety improvement opportunities in your work area. Manage and train peers to ensure the best service is provided to customers. Ensure customer orders are executed in line with quality and safety standards. Continuously provide management with key shift-related information and to operators. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social security, transportation allowance</li></ul>

Job summary: - Continuous communication with current customers and attracting new clients. Benefits: - Social security and private medical insurance and life insurance. - Travel allowance. - Semi-annual incentives. - Grants on holidays and Ramadan. - A car with a driver is provided for each representative for easier mobility. Requirements: - Hold a higher qualification. - Age not more than 32 years. - Clear stance on conscription. - Good communication skills <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social security, travel allowance</li></ul>

<strong>Job Summary :</strong><br>- Ongoing communication with current customers and attracting new customers.<br><br><strong>Benefits :</strong><br>- Social security, private medical insurance, and life insurance.<br>- Travel allowances.<br>- Semi-annual rewards.<br>- Grants during holidays and Ramadan.<br>- A car with a driver is provided for each representative for easy mobility<br><br><strong>Requirements</strong> :<br>- Possess a higher qualification.<br>- Age not to exceed 32 years<br>- Clear stance on conscription<br>- Good communication skills