وظائف أعضاء هيئة تدريس - أسيوط مصر

Company Description <br>Max AB is the fastest-growing B2B business in the retail industry in Egypt. Established in 2018 as an E-commerce platform allowing local underserved merchants and mom-and-pop shops in Egypt and Morocco to grow, increase their revenues, and enhance their own quality of life. Max AB strives to empower retailers who want to maximize their revenues. In addition to its e-commerce services, Max AB introduced Max AB Cash in 2021. Max AB Cash is a fintech service that enables local merchants to accept payments for various services that their end customers may require. This feature allows retailers to offer a more comprehensive shopping experience to their customers by facilitating secure and convenient payment transactions. Driven by our merchant-obsessed mindset and our sense of social responsibility, we are working our way to achieving sustainable development goals while creating a socially responsible business that makes the world a better place where everyone can be included.<br>About the Role:The Sales Supervisor is responsible for leading, managing, and developing a team of Sales Representativesto ensure effective field execution, full territory coverage, achievement of sales and activation targets, andadherence to company policies and processes.<br>What You’ll Do :1. Team Leadership & Management Lead, motivate, and manage a team of Sales Representatives to achieve assigned targets. Monitor attendance, discipline, productivity, and overall team performance. Conduct regular team meetings, performance reviews, and one-to-one coaching sessions. Ensure clear communication of business priorities, targets, and expectations.2. Sales & Target Achievement Drive the achievement of daily, weekly, and monthly sales targets. Monitor individual and team KPIs and take corrective actions when performance is belowexpectations. Identify sales opportunities and develop action plans to improve performance.3. Field Execution & Territory Coverage Ensure effective and complete coverage of all assigned territories, Sub-Polygons, and customers. Monitor the execution of daily tasks and field activities by Sales Representatives. Ensure representatives follow the assigned coverage plan and visit available retailers. Conduct regular field visits to evaluate execution quality and provide on-the-job coaching4. Performance Monitoring & Reporting Track and analyze team performance on a daily basis. Ensure accurate and timely submission of required reports. Identify performance gaps and implement improvement plans. Provide regular updates to the Sales Manager regarding achievements, challenges, and requiredsupport.5. Coaching & Development Provide continuous training and coaching to improve product knowledge, sales skills, and systemutilization. Support new team members during onboarding and field training. Develop individual improvement plans for underperforming team members. Identify high-potential employees and support their development.6. Operational Excellence & Compliance Ensure full compliance with company policies, procedures, and sales processes. Monitor the proper use of sales tools, applications, and reporting systems. Ensure assigned tasks are completed accurately and on time. Escalate operational issues and follow up until resolution.7. Customer Management Ensure Sales Representatives maintain professional and productive relationships with customers. Support the resolution of customer complaints and field-related issues. Monitor customer activation, engagement, retention, and overall customer experience.8. Problem Solving & Continuous Improvement Identify operational, market, and performance challenges affecting the team's results. Develop practical solutions and corrective action plans. Share field insights, customer feedback, and market opportunities with management. Continuously seek opportunities to improve productivity and field efficiency.9. Cross-Functional Collaboration Coordinate with Sales Managers, Operations, Customer Service, and other relevant departments. Ensure effective communication and follow-up on issues impacting sales performance or customerexperience.