وظائف نظم و معلومات في مصر

What started in 2007 with a pizza and a plan has grown into a fast-moving Saa S company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce. <br><br>Our mission is simple: help businesses build stronger relationships through seamless digital commerce. <br><br>At Sana Commerce, you’ll join a team that’s bold, growth-oriented, and customer-obsessed, where every engineer has real ownership and impact. <br><br>About the role <br><br>We’re looking for a Full Stack Senior Software Engineer who can help us build a high performance, scalable e-commerce platform. <br><br>You will be playing a critical role in expanding our product at speed, while building features that help our customers grow, and contributing to our initiative of bringing engineering excellence to a new level. <br><br><br><br>Job Description<br><br>What you'll be doing<br><br>Design and develop robust, scalable, and high-performance software systems using C#, . NET, Type Script (ES6), React.js, Redux, RxJS, Webpack, and Graph QLCollaborate with a cross-functional team to define, design, and ship new features Lead the system design, testing and coding standards efforts, contributing with clean & high-performance code and architecture Implement modern best practices and patterns in software engineering Mentor software engineers Conduct code reviews and ensure coding standards, best practices, and security guidelines are implemented Troubleshoot, debug, and upgrade existing software Stay up to date with emerging trends and technologies in software development to continuously improve our products and processes <br><br>Qualifications<br><br>What you'll bring: <br><br>Bachelor’s degree in Computer Engineering 5+ years of experience in software development, with a strong background in web development using C#, . NET and React You have a strong engineering mindset and experience in having end to end ownership of the software you build (Dev Ops, testing, system design, observability, git version control) You have solid experience with reactive programming principles and flux architecture You have designed scalable, complex systems based on services-oriented architecture, on cloud (Azure Cloud preferred) and you are familiar with event driven architecture and domain driven design You have a strong drive to continuously improve your craft You have a passion for mentoring and guiding team members You’ve fully embraced generative AI tools, and you’ve found your way using AI to help you be a high-performing engineer, deliver faster and at a higher quality You are experienced in working in an agile environment You have excellent problem-solving skills Your communication and teamwork skills enable you to effectively collaborate with cross-functional teams and find solutions to new challenges Why you’ll love working here<br><br>Impact from day one – Join a scale-up where your ideas shape how global businesses operate online. Continuous learning – Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture. Hybrid flexibility – Work from our Alexandria office 3 days per week and from home 2 days. Career growth – Expand your technical and leadership scope in a company built for long-term success. Our values<br><br>At Sana Commerce, our values drive everything we do:<br><br>Champions of Our League – We deliver lasting success, balancing quick wins and long-term value Supercharge Our Customers – We’re revolutionizing B2B commerce together, helping our customers to lead and succeed. Determined to Grow – We embrace challenges, growing and raising the bar for ourselves and our industry. Bold Together – We dare to be bold because we have each other’s back. Ready to build reliability that scales?<br><br>Apply now and help shape the foundation of our next-generation Saa S platform.<br><br><br><br>Additional Information

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role summary As an Associate Engineer of IT Operations, you will be responsible for configuring and maintaining the company s IT infrastructure across multiple sites, providing second-line (L2) support, and collaborating with team members to deliver high-quality IT services. You will handle the complete configuration of network devices, including firewalls, and ensure seamless IT operations across stores, warehouses, and other locations. Additionally, you will work closely with L1/L2/L2 IT teams. The Associate Engineer will also contribute to IT projects, troubleshooting, and ensuring the continuous operation of IT systems, including network infrastructure, CCTV systems, and cloud services.</p><p>The following experience is relevant to us</p><p>IT Support &amp; Troubleshooting: Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate Major Incidents (P1/P2) / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the tMart IT Operations team.</p><p>Network Administration: Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of Active Directory, email accounts, and cloud services. Monitor and troubleshoot internet connectivity, VPN issues, and network performance.</p><p>New Site Deployments &amp; IT Infrastructure Maintenance: Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. And a valid driving license is required to visit the locations.</p><p>CCTV &amp; Security Systems Support: Configure, maintain, and troubleshoot CCTV systems, ensuring their operational continuity and security compliance. Ensure proper storage and retrieval of video recordings in line with company guidelines.</p><p>Documentation &amp; Process Improvement: Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.</p><p>Cross-Team Collaboration &amp; Stakeholder Engagement: Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.</p><p>Skills Required</p><p>Basic knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Ability to work flexible timing and perform after-hours tasks when required. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory). 2-4 years of experience in IT support, network administrator, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, CompTIA Network+) are highly desirable. Proficiency in troubleshooting Windows and Linux systems, network devices, and security tools. ITIL Foundation Certified (V3 / V4) - Preferred</p><p></p></section>

<p><h4>نظرة عامة على الدور</h4> <p>يتضمن دور مساعد خدمات العملاء في Smaland تقديم خدمة عملاء ممتازة من خلال إدارة المرفق الترفيهي مع الالتزام بسياسات الدخول وإجراءات التشغيل القياسية لرعاية الطفل. يتطلب هذا المنصب أسلوباً مهنياً وودوداً لضمان تجربة إيجابية لكل من الأطفال وأوصياءهم. تشمل الأداء الناجح ضمان سلامة الأطفال، الرد على استفسارات العملاء، وتمثيل علامة IKEA التجارية بمستوى عالٍ، مع الحفاظ على المعايير داخل المتجر.</p> <h4>ما ستقوم به</h4> <p><strong>العملاء</strong><br> استقبال الأمهات/الأوصياء مع أطفالهم عند الوصول إلى Smaland.<br> شرح سياسة دخول Smaland بطريقة ودودة ومهنية.<br> إسعاد الأطفال بأنشطة متفق عليها بناءً على التقويم التجاري.<br> ضمان أن سلامة الطفل هي الأولوية أثناء وجوده في Smaland.<br> إجراء الإعلانات وتنبيه العملاء (الأباء) إذا وُجدت مشكلة مع الأطفال في منطقة الألعاب.<br> التعامل مع الشكاوى الروتينية للعملاء بسرعة وبلباقة.<br> توفير بيئة آمنة للأطفال ضمن المنطقة.<br> الاستعداد للدوران والعمل في مكتب المعلومات لاستقبال العملاء والرد على جميع الاستفسارات الواردة.</p> <p><strong>التشغيلي</strong><br> التأكد من الالتزام بجميع الإجراءات النظامية والطوارئ وفق السياسة/الإجراءات.<br> إبلاغ مدير الواجب عن الشكاوى التي تتطلب مساعدة الإدارة.<br> التأكد من الالتزام بجميع إجراءات الطوارئ.</p> <h4>المهارات المطلوبة للنجاح</h4> <ul> <li>خبرة في رعاية الأطفال.</li> <li>مهارات تحليلية.</li> <li>اتصال فعال.</li> <li>حل المشكلات.</li> </ul> <h4>ما يؤهلك للدور</h4> <ul> <li>دبلوم المدرسة الثانوية.</li> <li>مؤهل محلي في رعاية الأطفال وفقاً للمعايير البلدية المعنية.</li> <li>مؤهل للإسعافات الأولية.</li> <li>خبرة لا تقل عن سنتين في دور مشابه.</li> </ul> <h4>حول Al-Futtaim Group Real Estate</h4> <p>ذراع تطوير وإدارة العقارات لشركة ألفطيم، تعتبر Al-Futtaim Group Real Estate مسؤولة عن محفظة متعددة المليارات من الدولارات عبر منطقة الشرق الأوسط وشمال أفريقيا. مع مشاريع سكنية وتجارية وتجزئة وسياحة وتعليمية ورعاية صحية عالية الجودة، يقوم المطور الرئيس بتلبية احتياجات المدن والمجتمعات المتنوعة في المنطقة. من الإنشاء إلى المفاهصة والتطوير والبيع والشراء والتوريد والبناء للمشروعات الضخمة والتأجير والتشغيل وإدارة هذه المشاريع بعد الانتهاء، تطور وتدير Al-Futtaim Group Real Estate (AFGRE) الأراضي المملوكة وتطلق الإمكانات الاقتصادية للمنطقة وتساهم في التطوير المستقبلي لأكثر من 40 عاماً.</p> <p>يتركز اهتمامنا في تمكين والاستثمار في علاقات ذات مغزى لجعل ممتلكاتنا أفضل أماكن للعيش والعمل، وبناء منتجات وخدمات إضافية وتمكين الشراكات لخلق قيمة حقيقية لعملائنا طوال تجربتهم معنا.</p> <p>AFGRE مسؤولة عن التخطيط الرئيسي لجميع المشاريع ضمن محفظتها، بما في ذلك وجهتين كبيرتين للاستخدام المختلط: دبي فستيفال سيتي وقريب كايرو فستيفال سيتي.</p> <h4>حول Al-Futtaim Malls</h4> <p>تقدم Al-Futtaim Malls خبرة في التطوير وإدارة الأصول، وتتخصص في بناء مراكز تسوق كبرى ذات طابع تجزئة في مواقع رئيسية عبر منطقة الشرق الأوسط وأبعد من ذلك. مع سجل حافل في تحقيق نمو إيرادات مستدام وتعزيز القيمة للمستأجرين، توفر Al-Futtaim Malls تجارب استثنائية وبيئات تسوق مثيرة للعملاء.</p> <p>كجزء من مجموعة Al-Futtaim، يضم فريق قيادة Al-Futtaim Malls أكثر من 30 عاماً من الخبرة وفهم عميق لقطاع التجزئة، من منظور المتسوقين ولكن كمنظِّمين للمكان أو كمالكين لعلامات تجارية أخرى. تمتلك الشركة محفظة مُدارة مباشرة تتضمن أكثر من 9 ملايين قدم مربع من مساحة التجزئة عبر أربعة مراكز تسوق في منطقة الشرق الأوسط وشمال أفريقيا واثنين قيد التطوير. وتشمل مراكز التسوق ضمن محفظة Al-Futtaim Malls دبي فستيفال سيتي مول وفلاز كايرو فستيفال سيتي مول في الإمارات ومول كايرو فستيفال سيتي في مصر ومول دوحة فستيفال سيتي في قطر ومول زيناتا في المغرب.</p> <p>اعتماداً على خبرة الشركة الأم، أسست Al-Futtaim Malls خدمات إدارة PLEX التي تقدم مجموعة كاملة من الخدمات بما في ذلك إدارة الأصول والتطوير والتأجير وخبرة تجربة العلامة التجارية لأصحاب مراكز التسوق والجهات التابعة للتجزئة عالمياً. من خلال تطبيق أفضل الممارسات العالمية ونقل فهم عميق لإدارة المولات وديناميكيات البيع بالتجزئة، تعد PLEX بتقديم نمو مستمر وقيمة طويلة الأجل لشركائها.</p> <h4>حول Al-Futtaim Engineering & Technologies</h4> <p>تقدم Al-Futtaim Engineering & Technologies للعملاء حلولاً كاملة في الهندسة ودمج الأنظمة.</p> <p>يقوم ذراع الهندسة بتوفير خدمات في الإمارات العربية المتحدة وقطر والسعودية ومصر، ويوفر مجموعة واسعة من المنتجات والخدمات من التكييف، والسقالات وحلول الوصول، والمصاعد والسلالم المتحركة، والتحكم والسلامة الحياتية، وإدارة المرافق، ومواد البناء، والهندسة الميكانيكية والكهربائية والسباكة، وإدارة الطاقة، والبنية التحتية التكنولوجية والتحول الرقمي.</p> <p>يوفر قسم التقنيات حلول أعمال كاملة للعملاء الكبار والمتوسطين والصغار التي تشمل حلول مراكز الاتصال، وتطبيقات الأعمال، والمعلومات التجارية، وإدارة البيانات، والتحليلات المتقدمة من بين أمور أخرى. وتشمل محفظة بنية IT التحتية الاتصالات عبر بروتوكول IP، وأنظمة ELV، وحلول الشبكات، وحلول الصوت والفيديو الاحترافية وخدمات المدارity.</p> <p>هذه الحلول تتم تكملتها بخدمات تشمل إدارة المشاريع والتركيب والاختبار والتشغيل والتكليف والعقود ما بعد البيع.</p></p>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <span>Siemens Mobility (SMO) هي المزود الرائد عالميًا لحلول التنقل التي تتيح النقل الفعّال والآمن والصديق للبيئة للأشخاص والبضائع — مساهمة في تحسين جودة الحياة اليومية للملايين حول العالم. مدفوعين بالابتكار، نطوّر حلولاً ذكية لعملية الرقمنة المتزايدة لقطاع النقل. عروضنا تشمل مركبات سكك حديدية، وتلقيم سكك، وأنظمة إدارة حركة المرور على الطرق، وتكهرباة السكك، والخدمات. في مصر، تقوم Siemens Mobility بتنفيذ واحد من أول أنظمة السكك الحديدية فائق السرعة في البلاد. هذا المشروع الرائد، الذي يمتد حوالي 2,000 كيلومتر، سيربط 60 مدينة عبر مصر، مغيراً النقل للمسافرين والبضائع معاً. قد يكون المشاركة في هذا المشروع محطة مفصلية في مسيرتك المهنية وإنجازاً تاريخياً هاماً للمنطقة. اليوم، نبحث عن موظف امتثال قُطري للانضمام إلى فريقنا في مصر. هذه فرصة مهنية ممتازة للمهنيين الراغبين في الانضمام إلى فريق دولي حقيقي في أحد أكبر مشاريع Siemens Mobility. ما هي مسؤولياتي؟ وضع وتوجيه تنفيذ استراتيجية التكامل لضمان ضمان امتثال مستدام عبر Siemens Mobility مصر (SMO) ومشروع القطار فائق السرعة (HST). قيادة أنشطة إدارة مخاطر الامتثال، بما في ذلك التعرف على المخاطر وتقييمها وتخفيفها ضمن مجال المسؤولية. العمل كمستشار موثوق لإدارة Mobility في مصر ومشروع HST في موضوعات الامتثال وخصوصية البيانات وتصدير التحكم. ضمان التنفيذ الفعّال للإرشادات العالمية واللوائح وعمليات الامتثال التشغيلية الخاصة بـ Siemens، والتي تشمل أطر الامتثال، وخصوصية البيانات، وتصدير التحكم. تكييف السياسات والعمليات ومواد التدريب عند الحاجة لتلبية المتطلبات التنظيمية المحلية وتخفيف مخاطر الامتثال المحددة. دعم التحقيقات وال audits الخاصة بالامتثال بما يتوافق مع LC CO Regulatory، وضمان تنفيذ إجراءات تصحيحية مناسبة عندما يلزم. إجراء مراجعات امتثال للوسطاء من الطرف الثالث (TPI)، وفعاليات المزايا، وخطابات التفويض (LoA) وفق أطر الموافقات المحددة. تزويد الإدارة بتحديثات امتثال منتظمة وضمان تتبع الإجراءات والمتابعة بشكل صحيح. الحفاظ على تقارب وثيق مع عمليات الأعمال من خلال المشاركة الفعالة في اجتماعات الإدارة والمناقشات التشغيلية الرئيسية. إنشاء والحفاظ على شبكات سفراء الامتثال، ومساعد امتثال التصدير، ومستشار خصوصية البيانات عبر منطقة المسؤولية. دعم مبادرات التواصل والتدريب على الامتثال لتعزيز ثقافة الصراحة والنزاهة. التعاون مع الأطراف الداخلية والخارجية بما في ذلك SCM، القانونية، الموارد البشرية والتنظيم، فرق المشاريع، المدققين، الشركاء، العملاء، والهيئات التنظيمية. ماذا أحتاج كي أفي هذا العمل؟ درجة البكالوريوس في القانون، إدارة الأعمال، الاقتصاد، أو تخصص ذو صلة. خبرة مهنية لا تقل عن 10 سنوات، ويفضل في مجالات الامتثال أو الشؤون القانونية أو الحوكمة. خبرة قوية في منهجيات تقييم المخاطر وتطوير استراتيجيات تخفيف المخاطر الفعالة. فهم عميق لأطر الامتثال العالمية، بما في ذلك اللوائح المضادة للفساد (مثلاً UK Bribery Act، FCPA)، منع الاحتيال، قوانين خصوصية البيانات، ولوائح تصدير التحكم. سجل حافل بالعمل ضمن بيئات معقدة متعددة الحوكمة ومتعددة الثقافات. قدرات تحليل وبحث قوية، خاصة في التدقيقات والتحقيقات وإدارة المخاطر الوقائية. إتقان متقدم لتطبيقات Microsoft Office، مع خبرة عملية في أدوات مدعومة بالذكاء الاصطناعي (مثل Copilot، حلول الذكاء الاصطناعي التوليدي) في سياق الأعمال. مهارات إدارة أصحاب المصلحة، العرض، والاتصال قوية، مع القدرة على تقديم المشورة والتأثير على مستوى الإدارة العليا. مستوى عالٍ من الوعي بين الثقافات والقدرة على التنقل في هياكل تنظيمية مُصفوفة بفعالية. نزاهة شخصية مثبتة، حكم سليم، وذهن حاسم وموجه نحو الحلول وبمنظور استراتيجي. الطلاقة في الإنجليزية والعربية؛ تعتبر مهارات لغات إضافية (مثلاً الألمانية) ميزة. معرفة صلبة بأنظمة امتثال Siemens وقواعد الامتثال التجاري ميزة إضافية. ماذا تحتاج أيضاً أن تعرف؟ كقائد عالمي في تطوير وإنتاج أكثر التقنيات تقدمًا، نحسن الحياة ونحقق الإنجازات البشرية في جميع أنحاء العالم، مع حماية المناخ أيضاً — بفضل موظفينا. بالعمل معنا لديك الأساس لتطويرك الشخصي والمهني. نحن نمنحك الفرصة لعمل شيء ذا أثر يفيد المجتمع والتقدم البشري. نحن نمنحك الفرصة لخلق فرق. في Siemens نحن دائماً نتحدى أنفسنا لبناء مستقبل أفضل. نحتاج إلى أكثر العقول الرقمية ابتكاراً وتنوعاً لتطوير واقع الغد. اعرف المزيد عن العالم الرقمي لشركة Siemens هنا : www.siemens.com/careers/digitalminds التنوع في Siemens هو مصدر إبداعنا وابتكارنا. وجود أنواع مختلفة من المواهب والخبرات يجعلنا أكثر تركيزاً على النتائج وأفضل استعداداً للرد بشكل أمثل على متطلبات المجتمع. لذلك، نقيّم المرشحين الذين يعكسون التنوع الذي نستمتع به في شركتنا. الرجاء العثور على مزيد من المعلومات على www.siemens.com نتطلع لتلقي طلبك عبر الإنترنت. ملاحظة: يمكن النظر فقط في الطلبات الكاملة ضمن عملية الاختيار.</span> </div>

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p><span >الأدوار والمسؤوليات</span></p><p>إدارة الأعمال</p><ul><li>يساعد في تنفيذ أهداف وخطط الصحة والسلامة والبيئة للأعمال سنوياً على مستوى البرنامج/المشروع</li><li>يسهم في الفوز بالعمل من خلال المساهمة في الردود على طلبات العروض (عند الحاجة)</li><li>ينفذ متطلبات نظام إدارة الصحة والسلامة المهنية المعتمد وفق ISO 45001 (OHSMS) ويقدم تغذية راجعة حول فرص التحسين المحتملة</li><li>يوفر الدعم والإرشاد في الصحة والسلامة للموظفين في البرنامج/المشروع</li><li>يساعد في تنفيذ حملة أسبوع JLL العالمي على البرنامج/المشروع المعني</li><li>ينفذ جميع خطط وإجراءات وعمليات ومَسودات الصحة والسلامة الجديدة والمراجَعة كما هو مُعلن من قبل مدير الصحة والسلامة والبيئة الأعلى أو قائد الصحة والسلامة والخبير المختص</li><li>يحضر جميع اجتماعات الصحة والسلامة في منطقة الشرق الأوسط وأفريقيا ويشارك بنشاط</li></ul><p>بدء البرنامج والتعبئة</p><ul><li>يعمل كجهة اتصال المشروع الأساسية لمسائل الصحة والسلامة في برنامجهم/مشروعهم</li><li>يعمل مع فرق المشروع لتحديد احتياجات الموارد للصحة والسلامة</li><li>يعمل مع فرق المشروع لفهم متطلبات العميل من الصحة والسلامة والمنتجات المخرجة</li><li>يطوِّر ويقدّم وثائق محددة للمشروع (مثال: خطط الصحة والسلامة، الإجراءات، النماذج) باستخدام القوالب من منصة المعرفة (KP)</li><li>يستشير قائد ومختص الصحة والسلامة في الشرق الأوسط وأفريقيا إذا لم تتوفر وثائق العميل المطلوبة على الـ KP</li><li>يقدم جميع الوثائق الخاصة بالمشروع للصحة والسلامة للمراجعات QA/QC المطلوبة</li><li>يجري تقييمات فنية لردود العروض التقنية من المستشارين/المقاولين</li><li>يقوم بمراجعة تقديمات وثائق الصحة والسلامة من المستشارين والمقاولين للملاءمة والالتزام بمتطلبات العميل والقانون وجون إل إل</li><li>يضمن وضع خطة شاملة للصحة والسلامة للمشروع وتوافقها مع متطلبات JLL</li></ul><p>تسليم المشروع</p><ul><li>يعقد اجتماعات ومراجعات داخلية للصحة والسلامة ويفحص الامتثال لخطة إدارة الصحة والسلامة ومتطلبات العميل</li><li>يجري فحوصات لضمان امتثال الموظفين لمسؤولياتهم في الصحة والسلامة ومتطلبات JLL. يبلّغ مدير الصحة والسلامة الأعلى أو مدير المشروع/البرنامج بأي عدم امتثال</li><li>يقدم المشورة والإرشاد في الصحة والسلامة لمدير البرنامج/المشروع</li><li>يدير أداء التقارير المباشرة، ويتعامل بفعالية مع مسائل الأداء المنخفض عند اللزوم وبشكل منهجي</li><li>يجري تدقيقات وتفتيشات لضمان تنفيذ المخرجات المحددة للصحة والسلامة والالتزامات التعاقدية. يتعامل بفعالية مع أي قصور في الأداء</li><li>يضمن متابعة أداء المستشارين والمقاولين من عملاء للمقارنة مع متطلبات العقد وخطط الصحة والسلامة المعتمدة ويرفع أي قضايا للعميل</li><li>يوفر تقارير أداء الصحة والسلامة وعروض تقديمية للعميل وأصحاب المصلحة</li><li>يضمن تقديم برنامج تدريبي منظم للمشروع وفريق الصحة والسلامة</li><li>يعزز ثقافة سلامة إيجابية من خلال الاعتراف بالمحطات الأساسية للمشروع (مثلاً ملايين ساعات-man) والسلوكيات الفردية</li><li>يوفر تفاصيل إنجاز المشروع للمدير الأعلى للصحة والسلامة والقيادة في MEA في الوقت المناسب</li><li>يضمن امتثال المشروع لمتطلبات الصحة والسلامة المؤسسية والإقليمية لدى JLL</li><li>يضمن امتثال المشروع لمتطلبات الصحة والسلامة المؤسسية والإقليمية لدى JLL</li><li>يُطوِّر ويحافظ على بيئة من الثقة والتنوع والشمول</li><li>يُطوِّر ويحافظ على بيئة من الثقة والتنوع والشمول</li><li>يعكس السلوك والقيادة بما يتوافق مع قيم JLL الأساسية، والالتزام بمدونة الأخلاقيات في جميع مجالات تنفيذ العمل وتغرس هذه القيم في كامل الفريق في كل فرصة.</li><li>يوفر الدعم والإرشاد والتوجيه لأعضاء الفريق</li><li>يعقد اجتماع فريق شهري لرفع التواصل ونشر المعلومات بين أعضاء الفريق</li><li>يجري جمع بيانات أداء الصحة والسلامة للمشروع/البرنامج، ويُنتج تقرير أداء شهري، ويقدمه للمدير الأعلى المحدد (إن وجد)، وللمدير/مدير البرنامج وللعميل</li><li>يجري تدقيقات للمشروع للتحقق من الامتثال لـ OHSMS وخطط الصحة والسلامة للمشروع ومتطلبات العميل</li><li>يوفر للمُدير الأعلى للصحة والسلامة والقيادة في MEA الإحصاءات الآنية للأداء لضمان إدراجها في تقرير ExCom الشهري للصحة والسلامة</li></ul><p>إدارة الموارد البشرية</p><ul><li>يساعد فريق اكتشاف المواهب في تحديد واختيار مرشحي الصحة والسلامة المناسبين</li><li>يشارك في اختيار ومقابلة وتوظيف مرشحي الصحة والسلامة للمشروع (دون مستوى المدير) مع مديري المشروع المعنيين</li><li>يسعى إلى تعزيز جدول التنوع والشمول وأهدافه (بما في ذلك أهداف السعودة والاماراتة) طوال عملية التوظيف</li><li>يفسر ويدمج أهداف خطة العمل للصحة والسلامة في أهدافه الشخصية وفي أهداف أعضاء الفريق</li><li>يضمن إتمام جميع عمليات إدارة الأداء في Workday في الوقت المحدد</li><li>يضمن الإدارة الصحيحة للأداء المنخفض للموظفين المباشرين والتأكد من اتباع عمليات الموارد البشرية الصحيحة واستشارة في كل مرحلة في الوقت المناسب</li></ul></div></section><section><p class="heading">المرشح المطلوب</p><p class="paragraph"></p><p>التعليم: درجة البكالوريوس في الصحة والسلامة المهنية، العلوم البيئية، الهندسة، أو مجال ذي صلة. يفضل درجة الماجستير.</p><p>الخبرة: 7-10 سنوات من الخبرة التدريجية في إدارة الصحة والسلامة والبيئة، مع 3-5 سنوات على الأقل في دور إشرافي أو إداري.</p><p>خبرة صناعية: خبرة في قطاعات صناعية ذات صلة (البناء، التصنيع، إدارة المرافق، أو العقارات التجارية مفضلة). الإلمام بإدارة المقاولين وبروتوكولات السلامة في مواقع البناء.</p><p>مهارات القيادة: القدرة المثبتة على قيادة وتطوير فرق الصحة والسلامة والبيئة. قدرات فعالة في التأثير وإدارة أصحاب المصلحة عبر جميع المستويات التنظيمية.</p><p>الاتصال: مهارات تواصل مكتوبة وشفوية ممتازة. القدرة على تقديم تدريبات وعروض توضيحية فعالة في الصحة والسلامة لمجموعات متنوعة من الجمهور.</p><p>المهارات التحليلية: قدرات تحليلية وحل مشكلات قوية. خبرة في أنظمة إدارة الصحة والسلامة والقياسات واتخاذ القرار بناءً على البيانات.</p><p>الكفاءة التقنية: إتقان مجموعة Microsoft Office ومنصات برامج إدارة الصحة والسلامة. خبرة في أنظمة الإبلاغ وإدارة الحوادث</p><p></p></section>

International Student Recruitment & Admissions Coordinator Egypt – Remote / Flexible<br>About Glocal Immigration Glocal Immigration is a Canadian-regulated immigration and education consulting firm led by a Regulated Canadian Immigration Consultant, RCIC #R532895, licensed by the College of Immigration and Citizenship Consultants CICC and authorized to represent clients before Immigration, Refugees and Citizenship Canada IRCC. Glocal Immigration is also a member of the Canadian Association of Professional Immigration Consultants CAPIC. Headquartered in Calgary, Alberta, Canada, Glocal Immigration supports students and clients around the world with international education, admissions, study permits, visa applications, and immigration-related services under the supervision of licensed professionals. Through our education recruitment and admissions services, we empower students worldwide to access top-tier educational opportunities in Canada, Ireland, the United Kingdom, Australia, Germany, the United States, and more than 20 other countries across Europe and globally. We proudly work with international schools, universities, colleges, and education partners to help students find suitable academic pathways and successfully begin their studies abroad. Position Overview We are seeking a motivated and professional International Student Recruitment & Admissions Coordinator based in Egypt. This is a remote and flexible position open to candidates anywhere in Egypt. The role focuses on student recruitment, education admissions support, client communication, social media engagement, online meetings, and coordination with students, parents, schools, and internal team members. The successful candidate should be comfortable using social media, attending virtual calls, participating in online meetings, supporting events, and communicating professionally with students and educational partners. This role is focused on the education and student recruitment side of the business. The successful candidate must not provide immigration or legal advice under any circumstances. All official immigration advice, assessments, and representation are exclusively provided by licensed immigration consultants RCICs or authorized lawyers. Your Role As an International Student Recruitment & Admissions Coordinator, you will guide prospective students through the early stages of their international education journey. You will help students understand available study options, collect required information, follow up on applications, coordinate with admissions advisors, and support the licensed immigration team where applicable. You will also help expand our student recruitment network by building relationships with schools, educational institutions, student communities, and social media audiences in Egypt and the region. Key Responsibilities Promote international education opportunities through social media, online communication, student outreach, meetings, and events. Communicate with prospective students and parents professionally through calls, messages, emails, and virtual meetings. Assist students in understanding study destinations, program options, admission requirements, and general application steps. Follow up with students regarding required documents, application status, deadlines, and next steps. Support admissions advisors and immigration consultants by collecting information and organizing client files. Help complete basic forms and prepare student profiles under internal guidance and supervision. Create and maintain relationships with schools, educational institutions, student groups, and recruitment partners. Attend or support virtual and in-person educational events, webinars, and student information sessions when required. Maintain accurate records of leads, applications, follow-ups, and communications. Use digital tools effectively for online meetings, CRM updates, file management, and team communication. Ensure confidentiality, professionalism, and compliance with company policies at all times. Qualifications & Requirements Minimum 1 year of experience in customer service, student recruitment, admissions, education consulting, visa services, sales, or a related client-facing role. Strong interest in international education and helping students achieve their academic goals. Comfortable using social media platforms for outreach, engagement, and student recruitment. Confident in virtual calls, online meetings, presentations, and follow-ups. Excellent communication skills in Arabic and English. Strong attention to detail and ability to follow structured processes. Good organizational and multitasking skills. Ability to work independently in a remote environment. Professional attitude, positive personality, and strong customer-service mindset. Familiarity with digital tools, online communication platforms, Google Workspace, Microsoft Office, or CRM systems is an asset. Experience with international student admissions or visa application support is preferred but not required. Why Join UsRemote & Flexible Work: Work from anywhere in Egypt with a flexible structure that supports work-life balance. Salary Plus Commission: Earn a basic salary in addition to performance-based commissions. International Exposure: Work with students, schools, colleges, universities, and partners from different countries. Mission-Driven Work: Help students access life-changing educational opportunities abroad. Professional Development: Receive training and mentorship in international education, admissions, and visa-related processes. Career Growth: Grow within an expanding international firm with future opportunities in recruitment, admissions, coordination, and management. Supportive Team: Work under the supervision of experienced education advisors and licensed Canadian immigration professionals. Compensation & Benefits Basic monthly salary. Performance-based commissions. Annual performance bonuses based on results. Professional training and mentorship. Remote and flexible work arrangement. Long-term growth opportunities within an expanding international company. Important Compliance Note The successful candidate will not provide immigration or legal advice. All immigration advice, assessments, submissions, and representation are handled exclusively by licensed immigration consultants, RCICs or authorized lawyers. The role may include general information sharing, document collection, structured intake, student coordination, admissions support, and internal follow-up under company guidelines. How to Apply Interested candidates may apply directly to this job post We thank all applicants for their interest in joining Glocal Immigration. While we sincerely appreciate every application received, only shortlisted candidates will be contacted for an interview.

Lead Furniture Designer & Product Development Manager<br>Company: Umbra Egypt Location:New Cairo, Egypt Employment Type:Full-Time Salary:EGP 40,000–60,000 gross per month, based on experience, portfolio, and technical capabilities<br>About Umbra<br>Umbra Egypt is an outdoor-living company specializing in pergolas, outdoor furniture, and customized exterior solutions.<br>As part of our next stage of growth, we are establishing a dedicated furniture-design and product-development function to create original outdoor furniture collections under the Umbra brand.<br>We are looking for a highly experienced **Lead Furniture Designer & Product Development Manager** who can independently lead the complete development of new furniture collections from initial concept through prototyping, technical development, and final production.<br>Role Overview<br>This is a senior standalone role.<br>The selected candidate will initially work independently without an existing furniture-design team and will be responsible for building Umbra’s furniture-design and product-development process from the ground up.<br>The role requires a combination of creativity, technical expertise, manufacturing knowledge, upholstery experience, and strong commercial understanding.<br>The ideal candidate must be capable of developing complete furniture products—not only visual concepts—including the structure, frame, upholstery, cushions, materials, hardware, finishes, technical details, and manufacturing documentation.<br>Key Responsibilities<br>* Lead the development of complete outdoor furniture collections from concept through final production.* Design products including sofas, lounge chairs, dining chairs, tables, loungers, daybeds, benches, stools, ottomans, modular seating, and outdoor accessories.* Establish Umbra’s furniture-design standards, product-development workflow, technical documentation, and collection-development process.* Conduct market, competitor, material, lifestyle, and furniture-trend research.* Develop original design concepts aligned with Umbra’s brand identity and commercial direction.* Prepare mood boards, concept sketches, design presentations, material palettes, and collection proposals.* Create detailed 3D models, technical drawings, sections, dimensions, assembly details, and production specifications.* Develop complete furniture designs covering frames, structures, joinery, upholstery, cushions, support systems, materials, hardware, and finishes.* Design furniture using wood, aluminum, steel, rope, outdoor fabrics, foam, glass, stone, and mixed materials.* Ensure products are ergonomic, comfortable, visually balanced, durable, and suitable for outdoor environments.* Design products according to available production capabilities, machinery, materials, target costs, and expected production quantities.* Work directly with carpenters, metalworkers, upholsterers, engineers, purchasing teams, suppliers, and production teams.* Lead the prototype and sampling process from initial trial through final product approval.* Review prototypes and identify technical, aesthetic, comfort, durability, and manufacturing issues.* Provide practical design corrections and resolve production challenges.* Prepare complete production-ready documentation for all approved products.* Define product dimensions, materials, finishes, foam specifications, fabric requirements, hardware, and assembly methods.* Support the preparation of bills of materials and product-costing information.* Apply value engineering to reduce unnecessary complexity, production time, waste, and material costs.* Ensure consistency across complete collections, including proportions, materials, colors, finishes, and design language.* Coordinate material samples, fabric selections, colors, hardware, and finish approvals.* Prepare product information required for catalogues, product photography, marketing materials, and collection launches.* Develop a long-term product roadmap for Umbra’s furniture collections.* Support the future recruitment, development, and management of a furniture-design team as the department grows.<br>Upholstery Responsibilities<br>The candidate must have strong practical knowledge of upholstered furniture design and construction.<br>Responsibilities include:<br>* Designing complete upholstered products, including internal frames, support systems, cushions, covers, and finishing details.* Specifying appropriate foam densities, foam layers, cushion construction, and comfort requirements.* Understanding suspension systems, webbing, straps, springs, and other seating-support methods.* Preparing detailed cushion drawings, upholstery sections, cutting dimensions, and assembly requirements.* Selecting suitable indoor and outdoor fabrics based on performance, durability, UV resistance, moisture resistance, and cleanability.* Calculating and optimizing fabric consumption.* Developing stitching details, piping, seams, zippers, removable covers, and upholstery finishes.* Working directly with upholsterers during prototype development and production.* Evaluating comfort, proportions, support, appearance, and long-term performance.* Ensuring outdoor cushions and upholstery are designed for drainage, drying, maintenance, and weather exposure.<br>Required Qualifications<br>* Bachelor’s degree in Furniture Design, Industrial Design, Product Design, Applied Arts, Interior Design, or a related field.* Minimum **8 years of professional experience** in furniture design and product development.* Preferably **10–15 years of experience**, including responsibility for complete furniture collections.* Proven experience independently developing furniture from initial concept through prototyping, technical development, manufacturing, and final production.* Strong portfolio showing original furniture collections that were successfully manufactured and launched.* Extensive knowledge of furniture construction, joinery, structural systems, ergonomics, proportions, materials, finishes, and manufacturing methods.* Strong practical knowledge of upholstery construction and upholstered furniture design.* Experience designing complete products, including frames, structures, cushions, upholstery, hardware, finishes, and production details.* Strong experience working with wood, aluminum, steel, upholstery, rope, outdoor fabrics, foam, and mixed materials.* Advanced proficiency in Auto CAD and relevant 3D-design software such as Rhino, Solid Works, 3ds Max, Sketch Up, or equivalent.* Ability to prepare accurate manufacturing drawings, upholstery details, technical specifications, bills of materials, and production documentation.* Strong understanding of outdoor furniture requirements, including weather resistance, drainage, UV exposure, corrosion protection, fabric performance, and long-term durability.* Proven ability to supervise prototypes, solve manufacturing issues, and work directly with factory teams.* Strong understanding of product costing, material optimization, value engineering, and design for manufacturing.* Ability to manage several products, prototypes, and collection-development projects simultaneously.* Ability to work independently and take full ownership of the furniture-development function.* Strong communication, presentation, planning, and problem-solving skills.<br>Preferred Experience<br>* Previous experience as a Lead Furniture Designer, Senior Furniture Designer, Design Manager, Product Development Manager, or similar role.* Experience developing complete outdoor furniture collections.* Experience working directly inside a furniture factory or manufacturing environment.* Experience creating furniture for residential, hospitality, retail, or export markets.* Experience developing commercially successful products, not only concepts or visual presentations.* Experience establishing a design or product-development department from the ground up.* Experience with production costing, supplier development, material sourcing, and quality control.* Experience mentoring designers or building a future design team.<br>Candidate Profile<br>We are looking for someone who is both highly creative and technically capable.<br>The right candidate must understand that successful furniture design is not limited to appearance. They must know how each product will be constructed, upholstered, assembled, costed, manufactured, and maintained.<br>The candidate should be comfortable taking complete responsibility for:<br>* Collection strategy* Creative direction* Product concepts* Furniture proportions* Ergonomics and comfort* Frame and structural design* Upholstery development* Cushion construction* Material and finish selection* Technical drawings* Prototype supervision* Manufacturing corrections* Cost optimization* Final product approval* Production documentation<br>What We Offer<br>* The opportunity to establish Umbra’s furniture-design and product-development function from the ground up.* Full ownership of new outdoor furniture collections.* Direct involvement in design, prototyping, manufacturing, and product launches.* Significant influence over Umbra’s future product identity and commercial direction.* Direct access to production teams and manufacturing operations.* Competitive compensation based on experience, technical capabilities, and portfolio quality.* Performance-based bonuses linked to collection development and successful product launches.* Salary review based on performance and delivery of production-ready collections.* The opportunity to build and lead a future furniture-design team.<br>How to Apply<br>Candidates must submit:<br>* An updated CV.* A detailed furniture-design portfolio.* Examples of complete furniture collections.* Examples of manufactured and launched products.* Examples of technical drawings and production documentation.* Examples of upholstered furniture designs.* Examples showing products developed from concept through final production.<br>Applications without a relevant furniture-design portfolio will not be considered.<br>Please send your application to abdoselim@umbraegypt.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a dynamic, mission-driven organization led by a visionary Chief Executive whose impact extends well beyond day-to-day operations. With a growing portfolio of programs, community initiatives, leadership development networks, and large-scale events, this organization operates with the energy and complexity of a mid-sized enterprise — one that demands exceptional coordination, proactive thinking, and unwavering attention to detail at every level. The culture is one of excellence, continuous improvement, and deep commitment to the communities served. As they scale their reach and deepen their impact, they are building out a lean, high-performing remote team of operators who can think strategically, execute flawlessly, and serve with discretion. This is an organization where the work is meaningful, the standards are high, and the right person will have the opportunity to grow alongside a leader who moves fast and builds with purpose.</p><br><p><strong>Role Overview</strong></p><br><p><strong>The Executive Assistant</strong> serves as the right-hand and strategic thought-partner to the Chief Executive, responsible for freeing executive bandwidth by owning calendar management, project coordination, high-level communications, and VIP event curation with precision and professionalism. This is not a traditional administrative role — it is a chief-of-staff hybrid that requires someone equally comfortable driving strategic follow-through as they are managing the intricate logistics of a busy executive's day. The Executive Assistant will act as a critical connective tissue between leadership and all areas of the organization, ensuring nothing falls through the cracks and every priority moves forward.</p><br><p>Fully Remote (Work from Home) | 9AM - 5PM EST</p><br><p><strong><u>Key Responsibilities:</u></strong></p><br><p><strong>Executive Calendar &amp; Priority Management</strong></p><br><ul><li><p>Own and audit the Chief Executive's calendar end-to-end, ensuring all meetings, travel, and commitments are organized with precision and strategic intent.</p><br></li><li><p>Anticipate scheduling conflicts, proactively resolve gaps, and ensure the executive's time is protected and optimized at all times.</p><br></li><li><p>Prepare meeting rooms and briefing materials for all scheduled on-campus and virtual meetings.</p><br></li></ul><p><strong>Communications &amp; Liaison</strong></p><br><ul><li><p>Manage all inbound and outbound communications on behalf of the Chief Executive, including emails, voicemails, and correspondence — ensuring timely, professional responses aligned to organizational tone and brand guidelines.</p><br></li><li><p>Act as the primary liaison between the Chief Executive and internal staff, external partners, and stakeholders, ensuring clear and accurate information flow in all directions.</p><br></li><li><p>Draft, send, and manage templated and custom communications including thank-you emails, congratulations notes, bereavement outreach, and follow-up correspondence.</p><br></li></ul><p><strong>Project Coordination &amp; Strategic Follow-Through</strong></p><br><ul><li><p>Track and drive progress on key organizational initiatives, flagging risks, escalating blockers, and ensuring deadlines are met across multiple concurrent projects.</p><br></li><li><p>Support the management and expansion of key programs including leadership development networks, educational initiatives, and community foundations.</p><br></li><li><p>Assist with recruiting and hiring activities as directed by the Chief Executive.</p><br></li></ul><p><strong>Event Planning &amp; VIP Coordination</strong></p><br><ul><li><p>Plan, organize, and execute high-level corporate events, private gatherings, fundraisers, and networking experiences that align with organizational goals and the executive's availability.</p><br></li><li><p>Secure access to exclusive conferences, private galas, and members-only events; curate VIP experiences that reflect the executive's brand and standards.</p><br></li><li><p>Coordinate event rentals, respond to rental inquiries, and manage all logistics for worship experiences and campus events end-to-end.</p><br></li><li><p>Arrange personal and wellness appointments including fitness, health, grooming, leisure, and personal shopping as needed.</p><br></li></ul><p><strong>Operations &amp; Administrative Leadership</strong></p><br><ul><li><p>Complete and manage daily, weekly, and checklist-driven operational workflows including Office Prep, Campus Shutdown, and Administrative Office checklists.</p><br></li><li><p>Manage and oversee <strong>Digital Administrative Dream Team</strong> members, <strong>Online Campus Ambassadors</strong>, and administrative volunteers — assigning tasks, coaching performance, and ensuring full coverage for all experiences and events.</p><br></li><li><p>Verify and reconcile bank deposits following worship experiences per stewardship protocols.</p><br></li><li><p>Maintain and update vendor password lists, device codes, and access credentials in accordance with security protocols.</p><br></li><li><p>Manage meeting agendas including <strong>Dream Team Meeting Agendas</strong>, <strong>Operations Meeting Agendas</strong>, and <strong>Office of the Bishop Agendas</strong> on a weekly cadence.</p><br></li></ul><p><strong>Technology &amp; Tools</strong></p><br><ul><li><p>Leverage <strong>Google Workspace</strong> (Docs, Sheets, Calendar, Gmail) for day-to-day operations and communications.</p><br></li><li><p>Use <strong>Planning Center Online</strong> and relevant project management platforms to coordinate experiences, track tasks, and manage workflows.</p><br></li><li><p>Maintain proficiency across calendar systems, email platforms, and internal communication tools as required by the organization.</p><br></li></ul><p><strong><u>Qualifications — Experience:</u></strong></p><br><ul><li><p><strong>3+ years</strong> of experience directly supporting a founder, executive, pastor, or senior organizational leader in a fast-paced environment.</p><br></li><li><p>Demonstrated experience in advanced calendar management and complex travel coordination across multiple time zones and priorities.</p><br></li><li><p>Proven track record in project coordination with strong follow-through — able to manage multiple initiatives simultaneously with minimal oversight.</p><br></li><li><p>Experience planning and executing high-level events, VIP experiences, private gatherings, or large organizational functions.</p><br></li><li><p>Background managing or overseeing administrative staff, volunteers, or support teams is strongly preferred.</p><br></li><li><p>Experience handling sensitive communications and confidential information with the utmost professionalism and discretion.</p><br></li><li><p>Familiarity with <strong>Google Workspace</strong>, <strong>Planning Center Online</strong>, or comparable project management and calendar platforms.</p><br></li></ul><p><strong><u>Qualifications — Skills:</u></strong></p><br><ul><li><p><strong>Exceptional written communication</strong> — able to draft polished, on-brand correspondence independently with minimal revision required.</p><br></li><li><p><strong>High discretion and confidentiality</strong> — trusted with sensitive organizational, financial, and personal information at the executive level.</p><br></li><li><p><strong>Proactive and self-directed</strong> — takes initiative, anticipates needs, and drives follow-through without waiting to be told what to do next.</p><br></li><li><p><strong>Strong organizational instincts</strong> — able to create order from complexity, maintain multiple systems simultaneously, and never let priorities slip.</p><br></li><li><p><strong>Composure under pressure</strong> — thrives in high-stakes, fast-moving environments where priorities shift and last-minute changes are the norm.</p><br></li><li><p><strong>People leadership capability</strong> — able to coach, assign, and hold accountability with team members and volunteers in a respectful, mission-aligned way.</p><br></li><li><p><strong>Detail orientation</strong> — catches errors before they matter, maintains checklists rigorously, and takes quality personally.</p><br></li><li><p><strong>Adaptability and growth mindset</strong> — committed to continuous improvement and willing to evolve with the role as the organization scales.</p><br></li></ul><p>This is a rare opportunity to step into a high-visibility, high-impact role at the side of a visionary leader — one where your organizational instincts, communication skills, and ability to execute will directly shape the effectiveness of the entire organization. You will have real ownership, real responsibility, and the chance to grow into a Director-level path as the organization continues to expand. If you are someone who thrives on being the person who makes everything run, who takes pride in flawless execution, and who wants to do meaningful work alongside a leader who moves with purpose — this role was built for you.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Job Description<br><br>Job Purpose<br><br>Lead and manage the CATI operation by overseeing a team of 10 Supervisors and approximately 200 Interviewers. The role is responsible for ensuring operational excellence, achieving project delivery targets, maintaining quality standards, optimizing resource utilization, and driving continuous improvement across all CATI projects.<br><br>Key Responsibilities<br><br>Operations Leadership<br><br>Lead and manage a team of min 10 CATI Supervisors responsible for approximately 200 Interviewers.<br><br>Set daily operational priorities and monitor project progress.<br><br>Ensure adequate staffing and resource allocation across all projects.<br><br>Drive productivity and operational efficiency while maintaining high quality standards.<br><br>Project Delivery<br><br>Ensure all CATI projects are delivered on time, within budget, and in line with client requirements.<br><br>Monitor fieldwork progress against targets and implement corrective actions when required.<br><br>Lead daily operational meetings to review project status, risks, and priorities.<br><br>Manage multiple projects simultaneously, balancing competing priorities.<br><br>People Management<br><br>Coach and develop Supervisors to improve team performance.<br><br>Conduct regular performance reviews and provide ongoing feedback.<br><br>Identify training needs and support career development.<br><br>Foster a high-performance, collaborative team culture.<br><br>Quality & Compliance<br><br>Ensure adherence to NIQ quality standards, project specifications, and interviewing protocols.<br><br>Partner with the QC team to monitor quality metrics and implement improvement plans.<br><br>Drive continuous improvement initiatives to enhance data quality and operational performance.<br><br>Resource & Capacity Management<br><br>Forecast staffing requirements based on project pipeline.<br><br>Recruit, onboard, and ramp up interviewers to meet business demand.<br><br>Optimize interviewer utilization and shift planning.<br><br>Work with vendors when additional capacity is required.<br><br>Stakeholder Management<br><br>Collaborate with Project Management, Client Service, Scripting, QC, F2F, Qualitative, and Data Processing teams.<br><br>Provide regular operational updates and escalate risks proactively.<br><br>Support client discussions when operational input is required.<br><br>Performance Management<br><br>Own and monitor operational KPIs, including:<br><br>On-time project delivery<br><br>Productivity per interviewer<br><br>Response and incidence rates<br><br>Quality scores<br><br>Team utilization<br><br>Attendance and attrition<br><br>Budget and cost performance<br><br>Continuous Improvement<br><br>Identify opportunities to improve productivity, quality, and efficiency.<br><br>Implement new processes, tools, and best practices.<br><br>Drive automation and operational excellence initiatives.<br><br>Qualifications<br><br>Bachelor's degree.<br><br>7+ years of experience in CATI or market research operations.<br><br>At least 5 years of experience managing supervisors or large operational teams.<br><br>Skills<br><br>Leadership of large operational teams<br><br>Workforce planning and capacity management<br><br>Project and stakeholder management<br><br>Coaching and performance management<br><br>Operational planning and execution<br><br>Data analysis and KPI reporting<br><br>Strong communication and problem-solving skills<br><br>Advanced Excel and CATI systems knowledge<br><br>Success Measures<br><br>100% on-time project delivery<br><br>Achievement of productivity and quality targets<br><br>Effective management of 10 Supervisors and 200 Interviewers<br><br>High employee engagement and low attrition<br><br>Efficient resource utilization and cost management<br><br>Continuous improvement in operational performance<br><br><br><br>Additional Information<br><br>Our Benefits<br><br>Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/<br><br><br>About NIQ<br><br>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br>For more information, visit NIQ.com<br><br>Want to keep up with our latest updates?<br><br>Follow us on: Linked In | Instagram | Twitter | Facebook<br><br><br>Our commitment to Diversity, Equity, and Inclusion<br><br>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p>تأسست مجموعة الفطيم في الثلاثينيات من القرن الماضي كنشاط تجاري تجاري، واليوم تعد إحدى أكثر الشركات الإقليمية تنوعاً وتقدماً، مملوكة خاصاً ومقرها دبي، الإمارات العربية المتحدة. مقسمة إلى خمس وحدات تشغيليّة؛ السيارات، الخدمات المالية، العقارات، التجزئة والرعاية الصحية؛ وتوظف أكثر من 35,000 موظف عبر أكثر من 20 دولة في الشرق الأوسط وآسيا وأفريقيا. تتعاون مجموعة الفطيم مع أكثر من 200 علامة تجارية من أكثر العلامات إعجاباً وابتكاراً في العالم. ريادة الأعمال لدى مجموعة الفطيم وتركيزها المستمر على العميل يمكّنان المؤسسة من الاستمرار في النمو والتوسع؛ استجابةً لاحتياجات عملائنا المتغيرة ضمن المجتمعات التي نعمل فيها.</p><br> <p> من خلال التمسك بقيمنا المتمثلة بالاحترام والتميز والتعاون والنزاهة؛ تواصل مجموعة الفطيم إثراء حياة وتطلعات عملائنا كل يوم.</p><br> <p><b>نظرة عامة على الدور:</b></p><br> <p>قيادة وظيفة التدقيق الداخلي عبر عدة قطاعات أعمال، مع ضمان الاتساق الاستراتيجي مع إدارة مخاطر المؤسسة والامتثال التنظيمي وأهداف الحوكمة. يوفر الدور الثقة للقيادة التنفيذية ولجنة التدقيق</p><br> <p><b>ما ستفعله:</b></p><br> <ul> <li>تطوير وتنفيذ استراتيجية التدقيق الداخلي على مستوى المجموعة وخطة التدقيق السنوية. مساعدة مدير التدقيق في تطوير خطة التدقيق السنوية من خلال تقييم درجة المخاطر.</li> <li>التعاون مع إدارة المخاطر والامتثال والمالية لمواءمة أنشطة التأكيد.</li> <li>قيادة اعتماد تحليلات البيانات، والأتمتة، وممارسات التدقيق المستمر</li> <li>قيادة عمليات التدقيق عالية التأثير، والتحقيقات الاحتيالية، والمراجعات الخاصة.</li> <li>عرض النتائج ورؤية المخاطر لمالكي الأقسام ورؤساء الأقسام.</li> <li>الإشراف على أداء فريق التدقيق وتخصيص الموارد والتطوير المهني.</li> <li>مراجعة واعتماد برامج التدقيق التي تصاحب كل مهمة تدقيق قبل بدء التدقيق.</li> <li>في بعض الحالات، إجراء مهمة تدقيق داخلي لتقييم كفاية وفعالية نظام الرقابة الداخلية وجودة الأداء.</li> <li>توثيق عمل التدقيق في نظام إدارة التدقيق الذي يمكن أن يدعم تماماً النتائج التدقيقية.</li> <li>إعداد تقارير تدقيق مهنية توضح بوضوح النتائج والتحليلات والتقييمات والتوصيات والمعلومات المتعلقة بالأنشطة المدققة.</li> <li>مناقشة النتائج الأولية للتدقيق مع الموظفين/الإدارة المعنيين لتسليط الضوء على الملاحظات للإدارة وكسب موافقتها.</li> <li>إعداد وتوثيق الملخص التنفيذي لكل تعاقد مع التقرير التفصيلي ونموذج متابعة التدقيق.</li> <li>المساعدة في إعداد تقرير ملخص شهري تُقدم إلى مدير المجموعة بعد مراجعته من قبل رئيس القسم.</li> <li>القدرة على توسيع تغطية التدقيق إلى عينة أوسع وأكثر تمثيلاً باستخدام تقنيات التدقيق المعتمدة على الحاسوب، مثل استخدام ACL.</li> <li>تحقيق معايير مهنية عالية في أداء التدقيق والتقارير والتوصيات بما يتوافق مع المعايير الدولية للتدقيق الداخلي وضمن سياسات المجموعة وإجراءاتها وأهدافها طويلة المدى.</li> <li>تُنفذ مثل هذه المهام الاستشارية بناءً على طلب الإدارة بهدف إثبات حقيقة أو تقييم وضع محدد.</li> <li>يجب إجراء تحقيق احتيالي لتحديد الخسارة/التعرض، ونقاط الضعف الرقابية، والأشخاص المسؤولين وتوصيات لمنع تكرارها.</li> </ul> <p><b>المهارات المطلوبة للنجاح:</b></p><br> <ul><li>خبرة لا تقل عن 10 سنوات في التدقيق الداخلي مع وجود خبرة في إدارة فريق.</li></ul> <p><b>ما الذي يؤهلك للدور:</b></p><br> <ul> <li>درجة البكالوريوس في المحاسبة أو المالية أو الأعمال.</li> <li>شهادة CIA أو CPA أو ما يعادلها تعتبر ميزة، مع معرفة بوظيفة التدقيق الداخلي.</li> </ul><p>نحن هنا لتقديم خدمة مميزة ولكن بقدر من المساعدة منكم يمكننا ضمان تجربة مرشح من الدرجة الأولى من البداية إلى النهاية.</p><br> <p>قبل أن تضغط على “التقديم”: يرجى قراءة وصف الوظيفة بعناية لضمان قدرتك على إثبات سبب ملاءمة هذه الفرصة لك بثقة وأخذ الوقت في إعداد سيرة ذاتية مصاغة بشكل جيد وشخصية لتعزيز ظهورك. أعضاء فريق اكتساب المواهب العالمي لدينا جميعهم مخصصون لشركات محددة لضمان أفضل التطابقات بين المواهب والفرص. لا نأخذ في الاعتبار فقط التوافق الضروري للمهارات والسلوكيات، بل أيضاً مدى توافق المرشحين مع قيمنا المتمثلة في الاحترام والنزاهة والتعاون والتميز.</p><br> <p>كجزء من وعد تجربة المرشح لدينا، نرغب أيضاً في أن نكون متاحين لك طوال عملية التقديم. نبذل كل جهد لمراجعة والرد على كل طلب تقديم.</p><br><p>لمزيد من المعلومات، وللتقدم، يرجى زيارة موقعنا عبر زر “التقديم” أدناه. </p><br><br>

<p>قيادة وتحسين عمليات التخزين ومراقبة المخزون والتوزيع للأعمال الخاصة بقطع الغيار السيارات. يضمن الدور استلام القطع الصحيحة الأصلية وقطع الغيار بعد البيع، وتخزينها، وتخطيطها، وتجهيزها، وتوصيلها بدقة وأمان وفي الوقت المحدد وبالتكلفة المطلوبة. يدير فرق المستودعات ومقدمي الخدمات، ويحمي سلامة المخزون، ويدعم الوكلاء وورش العمل، ويدفع بتحسين العملية من خلال الأنظمة والبيانات والعمليات الموثقة.</p><p>المهام</p><ul><li>قيادة عملية التخزين واللوجستيات من البداية للنهاية لقطع غيار السيارات، بما في ذلك الاستلام، الفحص، الفرز، التخزين، التجميع، التعبئة، الشحن، الإرجاع، والتحويلات بين الفروع.</li><li>ضمان التعرف الدقيق والتعامل مع القطع وفقاً لرقم القطعة OEM/ما بعد البيع، علامة وموديل المركبة، حالة الاستبدال، الدفعة/القطعة، الرقم التسلسلي، ومتطلبات التخزين.</li><li>تحديد ومراقبة أهداف مستوى الخدمة للوفاء بالطلب، الطلبات العالقة، أوامر الطوارئ/VOR، إعادة تزويد الوكلاء وورش العمل، دقة التسليم، ووقت التشغيل.</li><li>الحفاظ على دقة الجرد من خلال عدادات دورية، والفحص السنوي للمخزون، والتحقيق في الانحرافات، وتحليل الأسباب الجذرية، واتخاذ إجراءات تصحيحية ضمن ERP/WMS.</li><li>تحسين تخطيط المستودع، وتحديد المواقع، ومناطق القطع سريعة الحركة، وطرق التعامل مع العناصر bulky، fragile، عالية القيمة، Hazardous، ومواد الإرجاع بموجب الضمان.</li><li>مراقبة التقادم والمخزون البطئ الحركة وغير المتحرك بالتنسيق مع تخطيط قطع الغيار والمشتريات والمبيعات والمالية والوكلاء وفِرَق ما بعد البيع.</li><li>التخطيط لمسارات النقل الصادرة والقدرة الناقلة لتلبية التزامات التوصيل للوكلاء والفروع وورش العمل والأساطيل والعملاء بالتكلفة المثلى.</li><li>الإشراف على اللوجستيات العكسية لعمليات الإرجاع بضمان، النوى، القطع التالفة، العناصر الراجعة، وعودة الموردين، وضمان التتبع واسترداد الاعتمادات في الوقت المناسب.</li><li>حماية القطع من خلال ضوابط الوصول، فصل المهام، التخزين الآمن، إجراءات منع الخسارة، والتحقيق في أي شطب أو استخدام مريب.</li><li>إعداد والتحكم في ميزانية القسم التشغيلية؛ تتبّع تكاليف العمالة والتخزين والمعالجة والنقل والمطالبات واللوجستيات المستعَنة والتقارير عن الانحرافات.</li><li>بناء قدرات الفريق من خلال تخطيط القوى العاملة، جدولة الوردية، التدريب، مراجعات الأداء، والتدريب الفني على معايير مناولة القطع.</li><li>استخدام لوحات القيادة التشغيلية ومؤشرات الأداء الرئيسية بما فيها دقة المخزون، معدل الملء، دقة الاختيار، زمن دورة الطلب، التسليم في الوقت المحدد، معدل التلف، الانكماش، الإنتاجية، وتكلفة كل خط لدفع التحسين المستمر.</li><li>قيادة مبادرات التحسين باستخدام 5S، الإدارة البصرية، العمل القياسي، إعادة تصميم سير العمل، وتحسين الأنظمة لزيادة السعة والجودة والسلامة ورضا العملاء.</li></ul><p><strong>الملف الشخصي المثالي للمرشح</strong></p><ul><li>درجة البكالوريوس أو ما يعادلها. المجالات المفضلة: اللوجستيات، إدارة سلسلة الإمداد، إدارة الأعمال أو تخصص مشابه.</li><li>شهادة ذات صلة في التخزين، إدارة المخزون، سلسلة الإمداد، الصحة والسلامة والبيئة (HSE)، أو العمليات الرشيقة ميزة.</li><li>الخبرة العامة: أكثر من 10 سنوات؛ كافية للتعامل مع معظم الحالات واستشارة الآخرين.</li><li>الخبرة الإدارية: من 5 أشهر إلى 8 سنوات في الإشراف وتوجيه أشخاص وموارد أخرى لتحقيق نتائج محددة ضمن أطر زمنية محدودة.</li><li>خبرة ذات صلة في تخزين قطع غيار السيارات، لوجستيات ما بعد البيع، توزيع الوكلاء، عمليات الشركات المصنّعة/المستوردين، أو بيئة توزيع ذات SKU عالي مماثلة مفضلة بشدة.</li><li>خبرة مثبتة في التحكم في المخزون بنظام ERP/WMS، عدّ المخزون، تنسيق النقل، مؤشرات الأداء التشغيلية، ومبادرات التحسين المستمر.</li><li>التخطيط والتنظيم، وضع خطط العمل، جدولة العمل، وإدارة سير العمل.</li><li>تخزين قطع غيار السيارات، إدارة التخزين، إدارة المخزون، واللوجستيات العكسية.</li><li>معرفة عملية بهيكل أرقام القطع OEM والمتاجر التي تقف عندها القطع ورسائل الكتالوج/EPCs والتوائم والملاًائمة مع المركبة.</li><li>أنظمة ERP وأنظمة إدارة المستودعات؛ قراءة الباركود/RF وتطوير سياسات المعاملاتInventory.</li><li>جمع وتحليل البيانات؛ استخدام جداول البيانات المتقدمة وتفسير مؤشرات الأداء/لوحات المعلومات.</li><li>قيادة الأشخاص، إدارة الأداء، المساءلة، جودة اتخاذ القرار، وتوجه النتائج.</li><li>التحسين المستمر، تحليل الأسباب الجذرية، حل المشكلات، وتبنّي عقلية تكيفية.</li><li>الرؤية التجارية: تطبيق معرفة الأعمال والسوق لتحقيق أهداف المؤسسة.</li><li>إدارة التعقيد: تفسير معلومات معقدة وكثيفة ومتناقضة أحياناً لحل المشكلات بفعالية.</li><li>تركيز على العملاء: بناء علاقات قوية مع العملاء وتقديم حلول متمركزة حول العميل.</li><li>التخطيط والتوافق: تخطيط وتحديد الأولويات للعمل لتلبية الالتزامات المتماشية مع أهداف المؤسسة.</li><li>قيادة النتائج: تحقيق النتائج باستمرار حتى في الظروف الصعبة.</li><li>تعزيز المشاركة: خلق مناخ يحفز الناس على بذل قصارى جهدهم لمساعدة المنظمة في تحقيق أهدافها.</li><li>بناء فرق فعالة: بناء فرق ذات هوية قوية وتوظيف مهاراتهم ووجهات نظرهم المختلفة لتحقيق أهداف مشتركة.</li><li>زرع الثقة: كسب ثقة الآخرين من خلال الصدق والنزاهة والأصالة.</li></ul>

Company Description Qode Bites builds high-quality, user-centric digital solutions that help businesses grow and scale, from early-stage startups to established enterprises. The team partners closely with clients to turn ideas into effective websites, apps, and digital platforms that are both practical and engaging. Work at Qode Bites is driven by a combination of creativity and strong engineering practices, with a constant focus on the end user. Projects range from launching e-commerce stores and mobile applications to scaling platforms for thousands of users. The company emphasizes reliability, scalability, and future-ready technology in every solution delivered.<br>Role Description The Customer Support Specialist is a full-time, on-site role based in Al Fayyum, Egypt. This role is responsible for responding to customer inquiries via phone, email, chat, and ticketing systems, ensuring timely, accurate, and clear communication. Daily tasks include troubleshooting basic technical issues, guiding users through product features, documenting recurring problems, and escalating complex cases to the appropriate technical or product teams. The specialist will monitor customer satisfaction, follow up on open cases, and contribute feedback to improve support processes and product usability. Collaboration with cross-functional teams is expected to help resolve issues efficiently and enhance the overall customer experience.<br>Qualifications<br> Strong Customer Support and Customer Satisfaction skills, with a service-oriented mindset. Excellent Interpersonal Skills, including clear communication, active listening, and empathy. Ability to provide basic Technical Support, including troubleshooting common user issues and following technical procedures. Solid Analytical Skills to understand problems, interpret user feedback, and identify patterns in support requests. Proficiency in using support tools (e.g., ticketing systems, CRM platforms) and standard office software. Previous experience in customer-facing or support roles, preferably within a technology or digital products environment. Ability to work on-site in Al Fayyum, Egypt, manage multiple requests, and prioritize tasks in a fast-paced setting. Relevant education in business, information technology, communication, or a related field is beneficial.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <b>وصف الوظيفة</b><span>نظرة عامة</span><p>توجد لدى AtkinsRéalis فرصة وظيفية مثيرة في مصر لمهندسي التصميم الكهربائي من 3 إلى 5 سنوات من الخبرة. يجب أن يكون لدى المرشحين خبرة قوية في تصميم ومراجعة التصميم لشبكات التوزيع الكهربائية ذات الجهد المنخفض والمتوسط لمختلف أنواع المباني.</p><br><span>دورك</span><ul><li>التعامل مع تصميم مكونات شبكة التوزيع الكهربائي لمباني من أنواع مختلفة، مع خبرة سابقة في أنواع مشاريع مختلفة؛ مكاتب، سكني، مبانٍ تجارية..الخ.</li><li>القدرة على الفهم العميق وتفسير الرموز والمعايير الدولية (BS, IEC, IET, NEC, NFPA, CIBSE, IESNA, ISO.. الخ)</li><li>الإلمام بقراءات الدول المحلية في الشرق الأوسط ودول الخليج.</li><li>إعداد مخططات أحادية الخط واستراتيجية شبكة التوزيع.</li><li>إعداد جداول أحمال الكهرباء ولوحات التوزيع/الجداول الكهربائية.</li><li>تصميم شبكات الجهد المتوسط.</li><li>تحديد أبعاد المعدات الكهربائية الرئيسية، تقدير كابلات، تقدير القواطع، تقدير محولات التيار، تصحيح عامل القدرة، الإضاءة، التأريض ونظام البرق.</li><li>إعداد رسومات تخطيط أنظمة الكهرباء - معدات كهربائية، إضاءة داخلية وخارجية، إضاءة شارع، قوة صغيرة، توجيه الكابلات، التأريض، حماية البرق، جداول مراكز تحكم المحركات، يفضل وجود خبرة في نظام إنذار الحريق.</li><li>مساعدة المهندسين الكبار في الأعمال الفنية للمشروع.</li><li>التواصل الفعال مع مختلف أصحاب المصلحة في المشروع.</li><li>الخبرة في العمل مع Revit، BIM 360، Navisworks، وغيرها من أدوات BIM أمر أساسي.</li><li>الإتقان في القائمة التالية من البرمجيات: Dialux، Relux وDialux Evo. ETAP. ProDesign. برامج تقدير المولدات. برامج حساب حماية البرق. (IEC, strikerisk..الخ) MS – Office</li></ul><ul><li>التنسيق مع مهندسي النظام، الطرف الثالث وموردي الأنظمة المتخصصين ودمج متطلباتهم في التصميم التفصيلي.</li><li>التنسيق مع جميع التخصصات الأخرى وتحسين العمل بين التخصصات مع تخصصات أخرى مثل الهندسة المعمارية، المدنية، الهيكلية والميكانيكية</li></ul>&nbsp;<span>عن نفسك</span><ul><li>من 3 إلى 5 سنوات خبرة مثبتة في دور مشابه داخل شركة هندسية أو استشارية.</li><li>درجة البكالوريوس في الهندسة الكهربائية من جامعة محلية ذات سمعة جيدة مع معدل عام لا يقل عن “جيد جدًا”.</li><li>خبرة في العمل في بيئة متعددة التخصصات وفهم جيد للتنسيق والواجهات مع تخصصات أخرى.</li><li>القدرة على العمل في بيئة متعددة الثقافات ومتعددة اللغات.</li><li>الانفتاح على أفكار جديدة ونه approaches المبتكرة.</li><li>أن يكون مستخدمًا كفؤًا لأدوات تكنولوجيا المعلومات خاصة Word, Excel, Outlook وأدوات التصميم الكهربائي مثل Amtech, Dialux وغيرها;</li><li>الإتقان في Revit, ACC, AutoCad أمر مطلوب.</li><li>معرفة أوسع بتخصصات أخرى مرغوبة؛</li><li>المسؤولية عن إكمال المهام الموكلة في الوقت والتكلفة.</li><li>القدرة على العمل كعضو موثوق ونشط في الفريق.</li><li>إتقان اللغة الإنجليزية بشكل ممتاز. (كتابة وتحدثًا)</li><li>معرفة Revit API/Dynamo ميزة إضافية</li><li>مهارات تواصل وعرض واستماع جيدة.</li><li>كتابة تقارير مهنية.</li><li>تحديد المخاوف والتواصل بها إلى المشرف المباشر.</li><li>امتلاك قدرة تحمل مسؤوليات فردية.</li><li>الرغبة في مشاركة المعلومات والمعرفة مع أعضاء الفريق.</li><li>يظهر المرونة في مهام العمل والمواقع والقدرة على العمل مع فرق في منطقة زمنية مختلفة.</li></ul><span>المكافآت والفوائد</span><p>استكشف المكافآت والفوائد التي تساعدك على الازدهار – في كل مرحلة من حياتك ومسيرتك المهنية.</p><br><p>يشمل ذلك:</p><br><ul><li>تغطية تأمين حياة شاملة</li><li>تأمين صحي لك ولمن تعولهم</li><li>رصيد الإجازة السنوية وفقًا لقانون العمل المحلي</li><li>حلول عمل مرنة ومهجنة</li><li>فرصة للتحويلات المحلية والعالمية داخل الشركة</li><li>نظام مكافأة نهاية الخدمة</li><li>برنامج مكافآت اختياري</li><li>برنامج رفاهية الموظف: وصول 24/7 إلى أخصائيين في الشؤون المالية والقانونية ورعاية الأسرة والصحة الشخصية واللياقة والتغذية</li></ul><p>اغتنم كل فرصة لصقل مهاراتك وتوسيع خبرتك وتكون معترفًا بتأثيرك.</p><br><span>عن AtkinsRéalis</span><p>نحن AtkinsRéalis، منظمة هندسية عالمية الخدمات وذراع نووي. نربط الناس والبيانات والتكنولوجيا لتحويل بنية العالم والطاقة. مع شركائنا في الصناعة وعملائنا، وفريقنا العالمي من المستشارين والمصممين والمهندسين ومديري المشاريع، يمكننا تغيير العالم. نحن ملتزمون بقيادة عملائنا عبر أسواقنا المختلفة للهندسة من أجل مستقبل أفضل لكوكبنا ولشعوبه.</p><br><p>اكتشف المزيد.</p><br><b>نوع العامل</b>موظف<b>نوع الوظيفة</b>عادية<p><span><i>عند </i></span> <i><span>AtkinsRéalis</span></i><span><i> ، نسعى لتوظيف أفراد من ذوي خصائص وخلفيات ووجهات نظر متنوعة. نؤمن بشدة بأن المواهب العالمية لا تميّز بين الجنسين أو الأصل العرقي أو الوطني أو الهوية الجنسية والتوجه، أو العمر، أو الدين أو الإعاقة، لكنها تثري نفسها من خلال هذه الاختلافات. &nbsp;</i></span></p><br>

Location: Dual site (Zahraa El Maadi and Ain Sokhna) Number of Positions: 2 <br>Role Purpose:The Product Owner will partner with Product Management to define and drive the product roadmap for our Dev Sec Ops platforms. You will act as the bridge between business stakeholders and the technical scrum teams, ensuring that deliverables meet both business objectives and customer needs while maintaining platform health and scalability. <br>Key Responsibilities:Strategic Leadership & Stakeholder Management Collaborate and negotiate with value stream leaders and business groups to define requirements. Analyze industry trends and customer feedback to brainstorm and prioritize new features. Develop long-term strategic goals and short-term tactical plans for Dev Sec Ops products and frameworks. Manage large-scale initiatives and effectively partner with stakeholders across multiple technical teams. Operational Execution Accountable for scrum team deliverables, KPIs, and sprint velocity. Monitor metrics to measure product value and identify areas for improvement. Work closely with operations and technical teams to resolve production issues and clarify business ambiguities. Lead the migration of products and tools to cloud infrastructure (GCP/Azure/AWS). <br>Required Qualifications & Skills:Experience10+ years of experience in Information Technology, specifically in Product Development or Systems Engineering. 5+ years of hands-on experience with CI/CD technologies (Jenkins, Git Hub, Artifactory). Proven track record in Product, Program, or Change Management, specifically within cloud-based infrastructure. Deep expertise in Agile practices and proficiency with JIRA. <br>Technical Knowledge:Strong infrastructure/systems engineering background with Dev Sec Ops tools (Git Lab, Blackduck, Checkmarx, etc.). Working knowledge of . NET Core, Angular, SQL Server, and REST APIs to effectively communicate with dev teams. Familiarity with container technologies (Docker, Kubernetes) and cloud migration (GCP/Azure/AWS). <br>Competencies:Critical thinking skills to analyse the pros and cons of technical solutions. High attention to detail and accuracy in analytical tasks. Advanced proficiency in Microsoft Office (Word, Excel, Power Point). Proficiency in both English and Arabic is mandatory. <br>Preferred Qualifications:Professional certifications in GCP or Azure. Experience building reusable frameworks for API consumption and provision.

Job Requirements:Minimum 7 to 10 years of experience in UI/UX design, with at least 3 years in a leading role. Extensive experience in user research, usability testing, and data-driven design decisions. Strong expertise in wireframing, prototyping, and interaction design using Figma. Proven track record in designing and delivering mobile and web applications with a strong user experience focus. Deep understanding of user-centered design principles, design thinking, and accessibility standards. Experience leading and mentoring UI/UX designers, fostering a collaborative and high-performing design team. Strong project management skills with experience in Agile and cross-functional team collaboration. Exceptional ability to communicate and present design strategies to stakeholders, executives, and developers. Strong analytical skills with the ability to interpret data, conduct A/B testing, and implement design optimizations. Experience in developing and maintaining design systems and UI guidelines for scalable product consistency. Familiarity with HTML, CSS, and front-end development principles to collaborate effectively with developers. Bachelor’s degree in a related field, preferably in computer science or informations systems.<br>Job Responsibilities:Lead and manage the UI/UX design strategy, ensuring seamless and engaging user experiences across all digital products. Conduct user research, interviews, and usability testing to gain insights and drive data-informed design decisions. Develop wireframes, prototypes, and high-fidelity mockups to visualize concepts and iterate based on feedback. Oversee the creation and maintenance of design systems to ensure visual and functional consistency. Collaborate with product managers, developers, and business stakeholders to align design objectives with business goals. Drive usability testing and heuristic evaluations, analyzing results to enhance user interactions and product performance. Manage and mentor a team of UI/UX designers, providing guidance, training, and professional development opportunities. Advocate for user-centric design across the organization, ensuring design quality and best practices are upheld. Lead design presentations and communicate design rationale effectively to stakeholders and senior leadership. Coordinate with engineering teams to ensure seamless implementation of designs and maintain quality assurance.

Job Requirements:Minimum 7 to 10 years of experience in UI/UX design, with at least 3 years in a leading role. Extensive experience in user research, usability testing, and data-driven design decisions. Strong expertise in wireframing, prototyping, and interaction design using Figma. Proven track record in designing and delivering mobile and web applications with a strong user experience focus. Deep understanding of user-centered design principles, design thinking, and accessibility standards. Experience leading and mentoring UI/UX designers, fostering a collaborative and high-performing design team. Strong project management skills with experience in Agile and cross-functional team collaboration. Exceptional ability to communicate and present design strategies to stakeholders, executives, and developers. Strong analytical skills with the ability to interpret data, conduct A/B testing, and implement design optimizations. Experience in developing and maintaining design systems and UI guidelines for scalable product consistency. Familiarity with HTML, CSS, and front-end development principles to collaborate effectively with developers. Bachelor’s degree in a related field, preferably in computer science or informations systems.<br>Job Responsibilities:Lead and manage the UI/UX design strategy, ensuring seamless and engaging user experiences across all digital products. Conduct user research, interviews, and usability testing to gain insights and drive data-informed design decisions. Develop wireframes, prototypes, and high-fidelity mockups to visualize concepts and iterate based on feedback. Oversee the creation and maintenance of design systems to ensure visual and functional consistency. Collaborate with product managers, developers, and business stakeholders to align design objectives with business goals. Drive usability testing and heuristic evaluations, analyzing results to enhance user interactions and product performance. Manage and mentor a team of UI/UX designers, providing guidance, training, and professional development opportunities. Advocate for user-centric design across the organization, ensuring design quality and best practices are upheld. Lead design presentations and communicate design rationale effectively to stakeholders and senior leadership. Coordinate with engineering teams to ensure seamless implementation of designs and maintain quality assurance.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position Overview<p>We are seeking an experienced Senior IT Specialist to lead and support the organization's technology infrastructure, cybersecurity initiatives, and digital transformation projects. This role requires a proactive professional with strong technical expertise, leadership capabilities, and experience working in high-capacity industrial environments. The successful candidate will play a key role in ensuring the reliability, security, and scalability of the company's IT operations while supporting business growth and operational excellence.<br></p><br><br>Key Responsibilities:<br><p><strong>Cybersecurity &amp; Resilience</strong></p><br><br><ul><li>Implement and maintain a Zero-Trust security architecture.</li><li>Strengthen cybersecurity controls, policies, and risk management practices to protect business operations.</li></ul><p><strong>ERP &amp; Operational Technology (OT) Integration</strong></p><br><br><ul><li>Oversee the optimization and performance of the company's ERP system, with a strong focus on SAP.</li><li>Ensure seamless integration and communication between ERP systems and business departments.</li></ul><p><strong>Infrastructure &amp; Digital Transformation</strong></p><br><br><ul><li>Manage the transition to Hybrid Cloud and Edge Computing environments.</li><li>Support the implementation of AI-driven predictive maintenance and other digital transformation initiatives.</li></ul><p><strong>Vendor &amp; Service Management</strong></p><br><br><ul><li>Manage relationships with hardware, software, and technology service providers.</li><li>Negotiate vendor contracts and service agreements to maintain high system availability and performance standards.</li></ul><p><strong>Technology Operations</strong></p><br><br><ul><li>Oversee and maintain IT infrastructure, hardware, software, networks, and related technology services.</li><li>Ensure efficient technology support across the organization while promoting a collaborative and service-oriented culture.<br></li></ul>Qualifications:<br><p><strong>Education</strong></p><br><br><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</li></ul><p><strong>Experience</strong></p><br><br><ul><li>Minimum 7 years of IT experience.</li><li>At least 3 years of experience within a manufacturing, industrial, or heavy-industry environment.</li></ul><p><strong>Technical Expertise</strong></p><br><br><ul><li>Strong knowledge of cybersecurity frameworks and firewall management.</li><li>Experience with SD-WAN technologies and network infrastructure.</li><li>Solid SQL Database Administration skills.</li><li>Hands-on experience with ERP systems, preferably SAP.</li><li>Familiarity with cloud technologies, infrastructure modernization, and digital transformation projects.<br></li></ul>Leadership Competencies:<br><p><strong>Strategic Leadership</strong></p><br><br><ul><li>Demonstrates a management-oriented mindset focused on planning, prioritization, and enabling team success.</li></ul><p><strong>Business Communication</strong></p><br><br><ul><li>Ability to communicate complex technical concepts and digital risks clearly to senior leadership and stakeholders.</li></ul><p><strong>Professionalism</strong></p><br><br><ul><li>Maintains high professional standards, strong accountability, and effective communication practices.<br></li></ul>What We Offer:<ul><li>An opportunity to play a key role in the organization's digital transformation journey.</li><li>A high-impact position with significant responsibility and influence.</li><li>Competitive compensation and benefits package.</li><li>A professional and collaborative work environment that values leadership, initiative, and continuous growth.</li><li>Career advancement opportunities based on performance, contribution, and professional development.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At Holiday Inn &amp; Suites Cairo Maadi, a proud Great Place to Work® Certified hotel, we believe in delivering outstanding guest experiences while fostering a positive, inclusive, and supportive workplace. </span></span>Are you a passionate HR professional ready to take the next step in your hospitality career? At Holiday Inn &amp; Suites Cairo Maadi, we are looking for a dynamic and people-focused Assistant HR Manager to help create an exceptional colleague experience and support our journey towards excellence.</p><br><p>If you thrive in a fast-paced hospitality environment, enjoy building a positive workplace culture, and are passionate about developing people and driving engagement, we would love to hear from you!</p><br><p><strong>A little taste of your day-to-day:</strong></p><br><p>Every day is different at IHG, but you’ll mostly be:</p><br><ul><li>Supporting the HR Manager in delivering the hotel’s people strategy, HR initiatives, and ensuring alignment with IHG standards and local employment regulations.</li><li>Managing the hotel payroll process and supporting compensation and benefits practices to maintain competitiveness and internal equity.</li><li>Monitoring HR metrics including turnover, absenteeism, and exit interview trends to identify opportunities for improvement, training needs, and colleague engagement initiatives.</li><li>Preparing, analyzing, and communicating monthly HR reports and metrics to support informed business decisions.</li><li>Managing HR departmental resources, office supplies, and expenses within the approved budget.</li><li>Creating a welcoming colleague journey by delivering excellent candidate care, onboarding experiences, and supporting IHG’s BrandHearted culture.</li><li>Supporting performance management activities, coaching leaders, and promoting a culture of continuous feedback and development.</li><li>Training, motivating, coaching, and guiding direct reports to achieve departmental objectives and service excellence.</li><li>Acting as a champion for colleague communication, engagement initiatives, and HR programs.</li><li>Overseeing colleagues’ cafeteria , public areas, lockers, and smoking area to ensure high standards of colleague welfare.</li><li>Maintaining accurate HR records, employee databases, and effective filing systems in line with company standards.</li><li>Partnering with department leaders to enhance service behaviors, improve the guest experience, and strengthen internal customer satisfaction.</li><li>Promoting the hotel’s reputation within the local community and encouraging colleague participation in social responsibility initiatives.</li><li>Ensuring full compliance with labor laws, company policies, and hotel procedures.</li><li>Acting on behalf of the HR Manager during their absence and performing additional duties as required.</li></ul><p><strong>&nbsp;What We Need From You</strong></p><br><ul><li>Previous experience in Human Resources within the hospitality industry.</li><li>5 years of related experience in HR Management&nbsp;</li><li>Strong knowledge of Egyptian labor law, HR practices, payroll, and employee relations.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>A proactive, approachable, and solution-oriented mindset with a passion for developing people.</li><li>Ability to handle confidential information with professionalism and integrity.</li><li>Strong analytical skills with the ability to interpret HR data and provide actionable insights.</li><li>Proficiency in Microsoft Office and HR systems.</li><li>A team player with the ability to inspire, influence, and build positive.</li><li>relationships across all levels of the organization.</li></ul><p><strong>What We Offer</strong></p><br><p>We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.&nbsp;</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</p><br><p>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</p><br><p><i><strong>So, join us and you’ll become part of our ever-growing global family.</strong></i></p><br><br> </div>

Job Summary:<br><br>We are seeking a proactive and technically skilled Data Operations & Support Specialist to oversee the day-to-day management of data processes and ensure the reliability, performance, and quality of data systems. The ideal candidate will have strong SQL expertise, a solid understanding of operational support workflows, and experience in monitoring and troubleshooting database and batch processing environments.<br><br>Key Responsibilities:<br><br> Monitor and manage daily data loads, ETL jobs, and scheduled batch processes to ensure timely and successful execution. Identify, analyze, and troubleshoot data-related issues and system errors, coordinating with technical teams to ensure swift resolution. Ensure data availability, integrity, and quality to support business reporting and analytics needs. Maintain and improve operational runbooks, document procedures, and standard operating processes for data support activities. Collaborate with data engineering, analytics, and infrastructure teams to escalate and resolve complex incidents. Participate in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements. Assist in performance tuning of database queries and job optimization for improved system efficiency. <br><br>Requirements<br><br>Technical Skills & Qualifications:<br><br> Strong proficiency in SQL for querying, validation, and issue investigation. Experience with database performance monitoring, analysis, and troubleshooting. Familiarity with job scheduling tools (e.g., Control-M, Autosys, Cron, Airflow) and ETL workflows. Understanding of incident, problem, and change management frameworks (e.g., ITIL practices). Basic scripting knowledge (e.g., Shell, Python) is a plus. Exposure to cloud data environments (e.g., AWS, Azure, or GCP) is advantageous. <br><br>Preferred Qualifications:<br><br> Bachelor's degree in computer science, Information Technology, or a related field. 2+ years of experience in data operations, technical support, or database administration. Strong attention to detail, problem-solving abilities, and ability to work under pressure in a fast-paced environment. Good communication skills to collaborate effectively across technical and business teams. <br><br>Why Join Us?<br><br>You'll be part of a critical data support function that ensures uninterrupted access to reliable data across the organization. If you're driven by operational excellence and take pride in maintaining system stability and data quality, we want to hear from you.

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Credit Assessment and Risk Management:<br><br> Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel’s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. <br><br>Accounts Receivable Management:<br><br> Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel’s financial systems. <br><br>Credit Policy Enforcement:<br><br> Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. <br><br>Collections and Dispute Resolution:<br><br> Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. <br><br>Reporting and Financial Analysis:<br><br> Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. <br><br>Team Leadership and Supervision:<br><br> Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. <br><br>Internal and External Coordination:<br><br> Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. <br><br>Compliance and Documentation:<br><br> Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes. <br><br>Additional Responsibilities:<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>People & Culture<br><br>Employee Relations<br><br> Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. <br><br>Recruitment<br><br> Hire new Heartists in conjunction with the People & Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. <br><br>Employee Engagement and Communications<br><br> Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager. <br><br>Learning & Talent Development & Performance Management<br><br> Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback. <br><br>Finance<br><br> The activities and contribution of the role will impact the performance of the hotel. Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Exercise sound judgment and integrity at all times to ensure confidentiality of protected information. Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings. Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue. <br><br>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills & Attributes:Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. Strong ability to analyze financial data, assess credit risks, and make informed decisions. Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. Ability to manage financial records and ensure accuracy in all credit-related activities. Ability to resolve issues related to billing, collections, and disputes effectively. Experience in supervising and guiding a team to meet departmental objectives. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.