وظائف مدير مكتب

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p></p><p><strong>Overview:</strong></p><p>As our Operations Manager, you will be the cornerstone of our real estate operations, orchestrating efficiency, optimizing sales processes, and driving strategic initiatives. You will be instrumental in ensuring our ambitious goals are met, customer satisfaction is paramount, and our market presence in Cairo continues to thrive. This role demands a strategic thinker with hands-on management experience and a deep understanding of the real estate landscape.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Lead and inspire</strong> a talented team, fostering a culture of excellence, accountability, and continuous improvement.</p></li><li><p><strong>Strategically oversee</strong> all aspects of real estate operations, from lead generation and sales cycles to property management support and client services.</p></li><li><p><strong>Develop and implement</strong> robust <strong>sales operations</strong> strategies to maximize efficiency, reduce costs, and enhance overall productivity.</p></li><li><p><strong>Drive performance</strong> by establishing clear KPIs, monitoring results, and implementing corrective actions to ensure targets are consistently exceeded.</p></li><li><p><strong>Optimize business processes</strong>, leveraging technology and best practices to streamline workflows and enhance the client experience.</p></li><li><p><strong>Manage budgets</strong> and resources effectively, ensuring financial health and sustainable growth.</p></li><li><p><strong>Collaborate closely</strong> with sales, marketing, and other departments to ensure seamless cross-functional operations and strategic alignment.</p></li><li><p><strong>Identify market trends</strong> and opportunities, providing insights that inform strategic decision-making and competitive positioning.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>We're looking for a leader proficient in:</p><ul><li><p><strong>Real Estate</strong> industry expertise</p></li><li><p>Exceptional <strong>Management</strong> and <strong>Team Leadership</strong> abilities</p></li><li><p>Strong background in <strong>Sales</strong> and <strong>Sales Operations</strong></p></li><li><p>Proven track record in <strong>Operations Management</strong> and <strong>Process Improvement</strong></p></li><li><p>Expertise in <strong>Strategic Planning</strong> and execution</p></li><li><p>Adept at <strong>Client Relationship Management</strong> and <strong>Negotiation</strong></p></li><li><p>Experience with <strong>Business Development</strong> and <strong>Project Management</strong> methodologies</p></li><li><p>Proficiency in <strong>Data Analysis</strong> for informed decision-making</p></li><li><p>Solid <strong>Financial Acumen</strong> and <strong>Market Analysis</strong> capabilities</p></li></ul><p><strong>Growth Opportunities:</strong></p><p>This role offers unparalleled opportunities for professional growth. You will be at the forefront of our expansion, with the chance to influence strategic direction, mentor future leaders, and expand your expertise across diverse facets of the real estate industry. Your success will directly contribute to our organizational achievements and open doors to advanced leadership positions.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a vibrant and supportive culture that values innovation, collaboration, and results. We believe in empowering our employees, fostering an environment where ideas are heard, and achievements are celebrated. You'll be part of a passionate team dedicated to redefining the real estate experience in Cairo.</p><p><strong>Impact:</strong></p><p>Your leadership will have a profound impact on our operational efficiency, sales effectiveness, and overall market standing. You will directly influence our profitability, customer loyalty, and the professional development of your team, leaving a lasting legacy on our success story.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience that Commands Respect:</strong> A minimum of <strong>10-15 years</strong> of progressive experience in operations management, with a significant portion dedicated to the dynamic real estate or sales/retail sectors. You've navigated challenges, led transformations, and consistently delivered outstanding results.</p></li><li><p><strong>Leadership Excellence:</strong> A proven track record as a <strong>Manager</strong> or senior leader, demonstrating exceptional strategic capabilities, team mentorship, and the ability to inspire high-performance.</p></li><li><p><strong>Mastery of Core Skills:</strong> Demonstrated expertise across a comprehensive skill set including <strong>Real Estate</strong> operations, strategic <strong>Management</strong>, effective <strong>Sales</strong> and <strong>Sales Operations</strong>, advanced <strong>Operations Management</strong>, and robust <strong>Strategic Planning</strong>.</p></li><li><p><strong>Operational Acumen:</strong> Strong capabilities in <strong>Process Improvement</strong>, <strong>Project Management</strong>, and leveraging <strong>Data Analysis</strong> to drive informed decisions and achieve operational excellence.</p></li><li><p><strong>Client-Centric Approach:</strong> Exceptional skills in <strong>Client Relationship Management</strong>, <strong>Negotiation</strong>, and driving <strong>Business Development</strong> to expand market reach and foster lasting partnerships.</p></li><li><p><strong>Financial Savvy:</strong> Solid <strong>Financial Acumen</strong> and the ability to conduct thorough <strong>Market Analysis</strong> to identify opportunities and manage resources effectively.</p></li><li><p><strong>Location &amp; Commitment:</strong> The ability to thrive in an <strong>on-site</strong> role within our energetic Cairo, Egypt office, fully immersing yourself in our vibrant company culture.</p></li></ul><p></p>

<p>The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Egypt.</p><p>Responsibilities</p><ul><li>Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience</li><li>Conducts assessments within the operation and with clients to identify needs and opportunities</li><li>Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract</li><li>Develops the Conversational AI strategy for projects</li><li>Designs conversational scenarios, flows, and dialogues for chatbots and voicebots</li><li>Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations</li><li>Implement the bot on the CAI platform, implementing the flows, KB, etc</li><li>Participates in KPI analysis, generating qualitative insights and reports to inform project decisions</li><li>Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements</li><li>Drives continuous improvement of the conversational experience and overall user satisfaction</li><li>Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer</li><li>Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes</li><li>Integrates client-approved changes and enhancements during project execution</li></ul><p>Skills and Qualifications</p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least High School Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>

<p><br></p><p>Job Description</p><p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p><p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p><p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p><p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p><p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p><p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p><p>2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p><p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</p><p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p><p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p><p>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.</p><p>2.13 Walks agency representatives and potential guests around the facility.</p><p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p><p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p><p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.</p><p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p><p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p><p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p>Are you a seasoned professional with a passion for ensuring the highest standards of safety and compliance? Do you thrive in a dynamic environment where your expertise directly impacts operational excellence? Then prepare to lead the charge as our next <strong>Safety &amp; Compliance Supervisor</strong> in vibrant <strong>Cairo, Egypt</strong>!</p><p><strong>Overview:</strong> We are on the hunt for a visionary leader to join our Operations team, working <strong>on-site</strong> to champion a culture of safety and regulatory adherence. This is a pivotal role where you will safeguard our operations, inspire best practices, and drive continuous improvement across all facets of our organization. If you're ready to make a significant impact and grow your career within a forward-thinking company, this is your moment!</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Develop and Implement:</strong> Spearhead the creation and implementation of robust safety and compliance programs, policies, and procedures aligned with local and international standards.</p></li><li><p><strong>Ensure Adherence:</strong> Monitor and enforce compliance with all relevant regulations, industry standards, and internal policies, conducting regular audits and inspections.</p></li><li><p><strong>Risk Mitigation:</strong> Proactively identify potential safety hazards and compliance gaps, developing and executing effective mitigation strategies.</p></li><li><p><strong>Training &amp; Development:</strong> Design and deliver comprehensive safety and compliance training programs to all employees, fostering a safety-first mindset.</p></li><li><p><strong>Incident Management:</strong> Lead investigations into safety incidents and compliance breaches, identifying root causes and implementing corrective and preventative actions.</p></li><li><p><strong>Reporting &amp; Documentation:</strong> Maintain meticulous records and generate detailed reports on safety performance, compliance status, and audit findings.</p></li><li><p><strong>Continuous Improvement:</strong> Drive initiatives for ongoing enhancement of safety protocols and compliance frameworks, leveraging best practices and innovative solutions.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Compliance Management</strong>, deep understanding of <strong>Engineering Principles</strong>, proven expertise in <strong>Quality Assurance</strong>, and a comprehensive grasp of <strong>Safety Management Systems</strong>. Experience with <strong>Risk Assessment</strong>, <strong>Regulatory Affairs</strong>, <strong>Process Improvement</strong>, and <strong>Auditing</strong> is essential. Your ability to perform <strong>Root Cause Analysis</strong> and demonstrate strong <strong>Team Leadership</strong> will be key to your success.</p><p><strong>Growth Opportunities:</strong> As a <strong>Manager</strong>-level position, this role offers significant scope for professional development, including exposure to advanced compliance methodologies, leadership training, and opportunities to influence strategic decisions. We are committed to investing in our talent, providing pathways for you to expand your expertise and advance within our global organization.</p><p><strong>Team &amp; Culture:</strong> You will be an integral part of a dedicated and collaborative Quality team, where innovation is encouraged, and mutual support is a cornerstone. We foster an inclusive environment that values diverse perspectives and celebrates achievements. Join a culture that prioritizes safety, integrity, and operational excellence.</p><p><strong>Impact:</strong> Your contributions will directly ensure the safety and well-being of our workforce, protect our operational integrity, and uphold our reputation for excellence. You will be a critical guardian of our standards, playing a vital role in our sustainable growth and success in the region.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess an impressive <strong>10+ years</strong> of progressive experience in safety, compliance, or quality assurance roles, with a significant portion in a leadership or supervisory capacity.</p></li><li><p><strong>Mastery of Core Skills:</strong> Demonstrate profound expertise in <strong>Compliance Management</strong>, a solid understanding of <strong>Engineering Principles</strong>, extensive background in <strong>Quality Assurance</strong>, and a proven track record in <strong>Safety Management Systems</strong>.</p></li><li><p><strong>Regulatory Acumen:</strong> Exhibit strong capabilities in <strong>Risk Assessment</strong>, navigating <strong>Regulatory Affairs</strong>, and conducting thorough <strong>Auditing</strong> processes.</p></li><li><p><strong>Problem-Solving Prowess:</strong> Proven ability to perform detailed <strong>Root Cause Analysis</strong> and drive effective <strong>Process Improvement</strong> initiatives.</p></li><li><p><strong>Leadership Excellence:</strong> Showcase exceptional <strong>Team Leadership</strong> skills, with the ability to inspire, mentor, and guide a high-performing team.</p></li><li><p><strong>Communication &amp; Influence:</strong> Possess superior <strong>Communication Skills</strong>, capable of articulating complex information clearly and influencing stakeholders at all levels.</p></li><li><p><strong>Proactive &amp; Analytical:</strong> A natural inclination towards proactive problem-solving and a highly analytical approach to challenges.</p></li><li><p><strong>Career Level Expectations:</strong> This is a challenging and rewarding <strong>Manager</strong>-level role, requiring a strategic mindset, operational ownership, and the ability to drive significant organizational impact.</p></li></ul><p></p>

<h1>Sales Manager</h1><p><strong>Location:</strong> New Cairo, Egypt<br><strong>Industry:</strong> Steel Fabrication &amp; Structural Steel</p><h2>Job Summary</h2><p>SESCO Steel is seeking a highly motivated and results-driven Sales Manager to lead business development and sales activities across the steel fabrication and structural steel sectors. The successful candidate will be responsible for driving revenue growth, expanding market share, managing key client relationships, and leading the sales team to achieve ambitious business objectives.</p><h2>Key Responsibilities</h2><h3>Business Development &amp; Sales</h3><ul><li><p>Develop and execute strategic sales plans to achieve company revenue and growth targets.</p></li><li><p>Identify and pursue new business opportunities within the construction, industrial, infrastructure, and EPC sectors.</p></li><li><p>Build and maintain strong relationships with clients, consultants, contractors, developers, and key stakeholders.</p></li><li><p>Manage the complete sales cycle from lead generation through contract award.</p></li><li><p>Develop and maintain a healthy sales pipeline and ensure accurate forecasting.</p></li><li><p>Prepare and deliver technical and commercial presentations to prospective clients.</p></li><li><p>Negotiate contracts, pricing, and commercial terms to secure profitable business opportunities.</p></li><li><p>Monitor market trends, competitor activities, and emerging business opportunities.</p></li><li><p>Represent the company at industry events, exhibitions, and networking activities.</p></li></ul><h3>Key Account Management</h3><ul><li><p>Develop long-term relationships with strategic customers and major accounts.</p></li><li><p>Ensure high levels of customer satisfaction and repeat business.</p></li><li><p>Identify opportunities for cross-selling and expanding existing client relationships.</p></li><li><p>Support clients throughout the project lifecycle to ensure successful project execution and customer retention.</p></li></ul><h3>Commercial &amp; Strategic Responsibilities</h3><ul><li><p>Contribute to pricing strategies and commercial decision-making.</p></li><li><p>Support tendering and proposal activities in coordination with Estimation and Engineering teams.</p></li><li><p>Conduct market analysis and business intelligence activities.</p></li><li><p>Participate in contract negotiations and commercial risk assessments.</p></li><li><p>Prepare regular sales reports, forecasts, and performance analyses for senior management.</p></li></ul><h3>Leadership &amp; Team Management</h3><ul><li><p>Lead, coach, and develop the sales team to achieve individual and departmental objectives.</p></li><li><p>Establish sales targets, KPIs, and performance management processes.</p></li><li><p>Drive a high-performance sales culture focused on accountability and results.</p></li><li><p>Collaborate closely with Engineering, Estimation, Production, Procurement, and Project Management teams to ensure customer requirements are met.</p></li><li><p>Support recruitment, training, and development of sales personnel.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><h3>Education</h3><ul><li><p>Bachelor's Degree in Engineering, Business Administration, Marketing, or a related field.</p></li><li><p>MBA or relevant postgraduate qualification is considered a strong advantage.</p></li></ul><h3>Experience</h3><ul><li><p>Minimum 10 years of sales experience.</p></li><li><p>At least 5 years of experience within the steel fabrication, structural steel, construction, or industrial manufacturing sectors.</p></li><li><p>Proven track record of achieving and exceeding sales targets and revenue objectives.</p></li><li><p>Experience managing large-value B2B projects and long sales cycles.</p></li></ul><h3>Industry Knowledge</h3><ul><li><p>Strong understanding of:</p><ul><li><p>Structural Steel Fabrication</p></li><li><p>Steel Construction Projects</p></li><li><p>EPC Contractors</p></li><li><p>Industrial and Commercial Developments</p></li><li><p>Tendering and Contract Management Processes</p></li></ul></li><li><p>Familiarity with local and regional construction markets.</p></li></ul><h3>Technical &amp; Commercial Skills</h3><ul><li><p>Key Account Management.</p></li><li><p>Business Development and Market Expansion.</p></li><li><p>Negotiation and Contract Closing.</p></li><li><p>Sales Forecasting and Pipeline Management.</p></li><li><p>Pricing Strategy and Commercial Analysis.</p></li><li><p>Contract Review and Commercial Risk Assessment.</p></li><li><p>Customer Relationship Management (CRM) Systems.</p></li></ul><h3>Software Skills</h3><ul><li><p>Proficiency in CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or similar systems.</p></li><li><p>Advanced knowledge of Microsoft Office applications, particularly Excel and PowerPoint.</p></li></ul><h3>Leadership Competencies</h3><ul><li><p>Demonstrated experience leading and developing successful sales teams.</p></li><li><p>Strong coaching, mentoring, and performance management capabilities.</p></li><li><p>Ability to collaborate effectively across multiple departments.</p></li><li><p>Strong decision-making and problem-solving skills.</p></li></ul><h3>Personal Attributes</h3><ul><li><p>Strong commercial and business acumen.</p></li><li><p>Excellent communication, negotiation, and presentation skills.</p></li><li><p>Customer-focused and relationship-oriented mindset.</p></li><li><p>Strategic thinker with the ability to execute operationally.</p></li><li><p>Self-motivated, results-driven, and highly organized.</p></li><li><p>Willingness to travel as required.</p></li></ul><h3>Preferred Qualifications</h3><ul><li><p>Experience working with steel fabricators, construction contractors, EPC contractors, or industrial manufacturers.</p></li><li><p>Established network within the construction, industrial, and infrastructure sectors.</p></li><li><p>Strong understanding of structural steel projects and fabrication processes.</p></li><li><p>Experience managing regional and international accounts is an advantage.</p></li></ul><h2>Why Join SESCO Steel?</h2><ul><li><p>Join a leading steel fabrication company serving major industrial and construction projects.</p></li><li><p>Work with a dynamic team on high-profile projects across multiple sectors.</p></li><li><p>Competitive compensation and career growth opportunities.</p></li><li><p>Opportunity to play a key role in the company's continued expansion and success</p></li></ul><p></p>