وظائف مدير مطعم في مصر

Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®.<br><br>Job Description<br><br>We are seeking an experienced and visionary Director of Food and Beverage to lead our dynamic F&B operations in Alexandria, Egypt. In this pivotal leadership role, you will oversee all aspects of food and beverage services, driving operational excellence, profitability, and exceptional guest experiences. You will be responsible for developing and executing a comprehensive F&B strategy that aligns with our organization's brand vision while fostering a collaborative, innovative, and customer-focused culture within your department.<br><br>Develop and execute a comprehensive food and beverage operating strategy aligned with the organization's business objectives, ensuring seamless integration of departmental goals into broader operational plans Create and maintain an exceptional atmosphere across all F&B outlets that consistently meets or exceeds guest expectations through meticulous attention to quality, service standards, and operational excellence Recruit, onboard, and mentor a high-performing F&B leadership team, demonstrating strong functional expertise, creativity, and entrepreneurial leadership to drive business success Oversee all F&B departmental operations, including restaurants, bars, banquet facilities, and room service, ensuring adherence to established procedures, policies, and quality standards Analyze and control sales performance, costs, and profitability metrics; develop strategies to maximize departmental revenue while maintaining strict cost discipline and budget compliance Monitor and evaluate food and beverage quality, presentation, and service standards; implement corrective actions to ensure consistent delivery of premium products and services Develop and implement comprehensive staff training programs, conduct regular performance reviews, and create a motivational environment that fosters employee engagement, productivity, and professional development Design innovative menus and beverage offerings that reflect guest preferences, regional tastes, and purchasing power while maintaining brand consistency Manage inventory control, procurement, and equipment maintenance; ensure proper utilization, protection, and replacement of departmental assets and materials Conduct promotional activities and coordinate banquet operations to increase sales and enhance revenue opportunities Prepare, monitor, and manage monthly and annual F&B departmental budgets; develop financial forecasts based on historical data and market trends Ensure compliance with food safety management systems, quality management protocols, and health and safety regulations; participate actively in food safety committees Conduct regular departmental meetings and brainstorming sessions to identify opportunities for improvement, address challenges, and leverage employee talents and insights Implement sustainability initiatives and environmental best practices, including waste reduction, energy conservation, and responsible chemical management Communicate strategic decisions and departmental goals to team members; ensure transparent, effective communication to enhance productivity and organizational alignment Attend management meetings and contribute to hotel-wide initiatives, income planning, and marketing programs Perform additional duties and special projects as assigned by senior management<br><br>Qualifications<br><br>**Education:**<br><br>Bachelor's degree in Hospitality Management, Hotel Management, Culinary Arts, Business Administration, or a related field<br><br>**Experience:**<br><br>Minimum 6 years of progressive experience in food and beverage operations management, or minimum 2 years of experience in a Director of Food and Beverage position Extensive international or overseas hospitality experience preferred Proven track record of successfully managing multiple F&B outlets and large-scale operations Demonstrated experience in budget management, financial analysis, and revenue optimization<br><br>**Language Skills:**<br><br>Professional-level English proficiency to communicate effectively with guests, employees, and management<br><br>**Technical Skills & Competencies:**<br><br>Advanced proficiency in Microsoft Office applications (Word, Excel, Power Point) Strong knowledge of food safety management systems and quality assurance protocols Proficiency with F&B management software and point-of-sale (POS) systems Expertise in menu development, culinary trends, and beverage management Advanced analytical and financial management capabilities<br><br>**Core Competencies:**<br><br>Exceptional leadership and team management abilities with a collaborative, inclusive approach Strategic planning and visionary thinking with the ability to drive organizational change Detail-oriented with strong organizational and time management skills Customer-focused mindset with a commitment to delivering exceptional guest experiences Innovative problem-solving and decisive decision-making capabilities Strong interpersonal and communication skills with the ability to motivate and inspire teams Resilient and adaptable with the flexibility to thrive in a dynamic, fast-paced environment Analytical mindset with the ability to interpret data and drive performance improvements<br><br>**Domain Expertise:**<br><br>Comprehensive knowledge of food safety regulations, health codes, and industry best practices Familiarity with quality management systems and continuous improvement methodologies Understanding of pandemic preparedness and health safety protocols in hospitality settings Knowledge of environmental sustainability practices and green hospitality initiatives Experience with banquet planning, event management, and special occasion coordination

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li><p>Setting realistic, measurable targets for sales and marketing teams</p><br></li><li><p>Creating short-term and long-term plans for revenue growth</p><br></li><li><p>Conducting market research and competitor analysis to inform strategy adjustments</p><br></li><li><p>Creating and overseeing sales and marketing budgets</p><br></li><li><p>Allocating resources effectively across various initiatives</p><br></li><li><p>Analyzing return on investment for marketing campaigns and sales efforts</p><br></li><li><p>Conducting thorough market research to identify opportunities and trends</p><br></li><li><p>Analyzing competitor strategies and market positioning</p><br></li><li><p>Using data to inform decision-making and strategy adjustments</p><br></li><li><p>Collaborating with product teams to align offerings with market demand</p><br></li><li><p>Providing input on pricing strategies and product positioning</p><br></li><li><p>Identifying new market opportunities for existing products or services</p><br></li></ul><br>Qualifications<br><br><ul><li>A Bachelor’s degree in Hotel Management or Business Administration or equivalent is preferred</li><li>The ability to thrive in a fast-paced work environment, and to juggle multiple projects simultaneously while meeting deadlines</li><li>+5 Years experience as Sales and Marketing' hotel management preferably within Luxury atmosphere</li><li>Must have strong negotiation, strategic, and analytical skills</li><li>Experience with a full go-to-market cycle: positioning, demand gen, sales enablement, and post-close feedback loop</li><li>Experience managing staff, and building teams that effectively collaborate with senior staff, the Board, and executive management in a fast-paced, creatively-driven organization</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ol><li><ol><li>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</li><li>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</li><li>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</li><li>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li>Follow-up the notes written in the Log Book.</li><li>Assist the Front Office Manager in ensuring coordination with other departments.</li><li>Ensure that guest services and c/in and c/out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</li><li>In cases where the Front Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</li><li>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</li><li>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</li><li>Control the daily reports.</li><li>Monitor the proper use of the cash advance and Master Keys and inform the Front Office Manager.</li><li>Attend to the integration of new employees in the team.</li><li>Prepare and monitor the weekly schedules for employees.</li><li>Follow-up the VIP reservations and closely follow-up any special requests.</li><li>Check the order and accuracy of the folio to be entered into the city ledger.</li><li>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</li><li>Pay attention to the appearance and hygiene of subordinates.</li><li>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</li><li>Define general distribution of tasks in the Front Office Department.</li><li>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</li><li>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</li><li>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</li></ol></li></ol><ol><li><ol><li>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</li><li>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</li><li>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</li><li>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</li><li>Take part in the Emergency Response Teams.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ol></li></ol><p>Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><br><br>Qualifications<br><br><ul><li><strong>Education:</strong> 4-year bachelor's degree</li><li><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Prior attendance in seminars and trainings in the related.</li><li><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li></ul><p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests</p><br><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <br> <h4>Job description</h4> <p>We are seeking an experienced and strategic Cluster Commercial Director to lead our commercial operations across the Red Sea region, based in Hurghada, Egypt. In this pivotal role, you will be responsible for driving commercial excellence, revenue growth, and operational performance across our cluster portfolio. The successful candidate will demonstrate exceptional leadership capabilities, commercial acumen, and a proven ability to deliver results in a dynamic, competitive market environment.</p> <ul> <li>Develop and implement comprehensive commercial strategies to drive revenue growth and market share expansion across the cluster</li> <li>Lead, mentor, and manage high-performing commercial teams, fostering a culture of excellence, accountability, and continuous improvement</li> <li>Manage cluster P&L responsibilities, including budgeting, forecasting, and financial performance monitoring to ensure profitability targets are achieved</li> <li>Identify and capitalise on commercial opportunities through market analysis, competitive intelligence, and strategic partnerships</li> <li>Build and maintain strong relationships with key stakeholders, including partners, suppliers, and internal leadership teams</li> <li>Oversee pricing strategies, revenue optimisation, and commercial negotiations to maximise profitability</li> <li>Monitor market trends, competitor activities, and customer behaviour to inform strategic decision-making</li> <li>Ensure alignment of commercial objectives with organisational goals and corporate standards</li> <li>Drive operational excellence and efficiency improvements across all commercial functions</li> <li>Conduct regular performance reviews and provide coaching to support team development and career progression</li> </ul> <br> <h4>Qualifications</h4> <p><strong>Required skills & experience:</strong></p> <ul> <li>Minimum 7 years of commercial or sales leadership experience, with at least 3 years in a cluster or multi-unit management capacity</li> <li>Proven expertise in P&L management, financial forecasting, and budget administration</li> <li>Demonstrated success in developing and executing commercial strategies that deliver measurable revenue growth</li> <li>Strong people management and team leadership capabilities with experience building and motivating high-performing teams</li> <li>Excellent negotiation and stakeholder management skills</li> <li>Strategic thinking with the ability to balance short-term objectives with long-term vision</li> <li>Strong analytical and problem-solving abilities with commercial acumen</li> <li>Proficiency in data analysis and performance metrics interpretation</li> </ul> <p><strong>Desirable skills & experience:</strong></p> <ul> <li>Experience within the hospitality, tourism, or leisure sectors</li> <li>Knowledge of the Egyptian market dynamics and Red Sea region business landscape</li> <li>Exposure to international brand management or multi-national organisations</li> <li>Experience with digital transformation and technology-enabled commercial solutions</li> <li>Track record of successful team expansion and organisational development</li> <li>Familiarity with revenue management systems and commercial software platforms</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</p> <p>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</p> <p>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</p> <p>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p> <p>Follow up the notes written in the log book.</p> <p>Assist the Front Office Manager in ensuring coordination with other departments.</p> <p>Ensure that guest services and check-in and check-out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</p> <p>In cases where the Front Office Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</p> <p>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</p> <p>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</p> <p>Control the daily reports.</p> <p>Monitor the proper use of the cash advance and master keys and inform the Front Office Manager.</p> <p>Attend to the integration of new employees in the team.</p> <p>Prepare and monitor the weekly schedules for employees.</p> <p>Follow up the VIP reservations and closely follow up any special requests.</p> <p>Check the order and accuracy of the folio to be entered into the city ledger.</p> <p>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</p> <p>Pay attention to the appearance and hygiene of subordinates.</p> <p>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</p> <p>Define general distribution of tasks in the Front Office Department.</p> <p>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</p> <p>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</p> <p>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</p> <p>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</p> <p>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</p> <p>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p> <p>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</p> <p>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</p> <p>Take part in the emergency response teams.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment, join all activities organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry on necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Provide safe carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> 4-year bachelor's degree</p> <p><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</p> <p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings in the related field.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests.</p></p><p></p>

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Culture <br><br>• Lead continued development of organisational culture and staff engagement strategies. <br><br>• Support and advise the Executive Team on organisational change management, providing advice <br><br>and support to the wider organisation. <br><br>People <br><br>• Manage and lead staff development and performance processes: <br><br>o Support line managers through the performance review & development cycle, including <br><br>performance improvement plans and development needs analysis. <br><br>o Ensure the HR lifecycle of employees is managed in accordance with external standards as <br><br>well as what works for us, and advise senior management on staff attraction and retention <br><br>strategies. <br><br>employment conditions; and and related legislation. <br><br>• Conduct remuneration benchmarking, and advise on strategies and practices for allowances and <br><br>equity across jurisdictions. <br><br>• Manage or advise senior management on all employment relations matters, managing grievance <br><br>and misconduct claims in accordance with policy, including end to end investigations, and <br><br>liaise with representative bodies as required. <br><br>• Manage the administration of any workers’ compensation claims and return to work coordination <br><br>for any staff returning after extended leave. <br><br>• Develop and maintain employment-related policies and procedures, and ensure their consistent <br><br>implementation across the organisation, in coordination with the National Operations <br><br>Coordinators. <br><br>• Assist senior management to ensure the organisation complies with its obligations under work <br><br>health & safety legislation, in coordination with the National Operations Coordinators. <br><br>• Support recruitment as required in conjunction with the National Operations Coordinators. <br><br>Administration <br><br>• Ensure all employment-related documentation is compliant and fit for purpose. <br><br>• Undertake administrative tasks relating to the role and / or the team. <br><br>• Prepare reports and undertake any other tasks as required. <br><br>General <br><br>All staff have a responsibility to: <br><br>• develop and maintain a good knowledge of the role and policies. <br><br>• attend, and contribute actively and constructively at staff meetings. <br><br>• maintain appropriate records, assist with office administration, such as files, computer and <br><br>precedent systems. <br><br>• seek opportunities for personal and professional development, particularly related to the team <br><br>and position’s specific areas of responsibility. <br><br>• respond to requests by clients and fellow staff in a knowledgeable, professional, constructive <br><br>and respectful manner. <br><br>• provide accurate and timely data and information for reporting, fundraising and <br><br>communications purposes.<br><br><br><br>Qualifications<br><br>Prior experience in a People & Culture role a plus;<br><br>A minimum of 2+ years of HR experience in the above areas;<br><br>Thorough underdstanding of HR policies and procedures, and knowledge regulations relating around HR practices;<br><br>A degree or relevant qualification in HR;<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Director of Finance blends hands-on financial oversight with forward-looking analysis, supporting both day-to-day operations and longer-term strategic initiatives. The Director of Finance will work closely with the Managing Director and department leaders to strengthen financial processes, improve visibility into performance, and ensure the property operates efficiently and sustainably. This position also requires presenting financial data and interpretation to the ownership.</p> <h4>Key responsibilities</h4> <p><strong>Financial oversight & reporting</strong></p> <ul> <li>Oversee all accounting functions, including general ledger, accounts payable, payroll, and financial reporting</li> <li>Ensure accuracy and timeliness of monthly, quarterly, and annual financial statements</li> <li>Maintain strong internal controls and a transparent system of checks and balances</li> <li>Coordinate and oversee annual audits, tax filings, and regulatory compliance</li> <li>Review and analyze financial performance, identifying trends and areas for improvement</li> </ul> <p><strong>Budgeting, forecasting & analysis</strong></p> <ul> <li>Lead the annual budgeting process and ongoing financial forecasting</li> <li>Develop and maintain financial models to support operational and strategic decision-making</li> <li>Provide variance analysis and actionable insights to leadership</li> <li>Support department heads in managing budgets and understanding financial performance</li> <li>Evaluate cost structures and identify opportunities for efficiency and expense control</li> </ul> <p><strong>Strategic & operational support</strong></p> <ul> <li>Partner with leadership on long-range planning, capital investments, and business strategy</li> <li>Support financial aspects of construction, renovation, and capital projects, including budgeting, cash flow, and ROI analysis</li> <li>Assist in evaluating new opportunities, partnerships, or operational initiatives</li> <li>Provide financial insight into pricing, labor, and operational decisions</li> </ul> <p><strong>Cash management & banking</strong></p> <ul> <li>Oversee cash flow management and forecasting</li> <li>Maintain and strengthen banking and lender relationships</li> <li>Ensure appropriate liquidity to support operations and capital needs</li> </ul> <p><strong>Team leadership & collaboration</strong></p> <ul> <li>Provide oversight and support to the Accounting Manager and the accounting team</li> <li>Foster a collaborative, accountable, and detail-oriented finance function</li> <li>Work cross-functionally with operations, HR, and department leaders</li> <li>Promote a culture of financial awareness and accountability across the organization</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications</strong></p> <ul> <li>Minimum 5-10 years of progressive experience in a Director of Finance or equivalent senior financial leadership role at a large resort or hospitality property within the Middle East</li> <li>Master's degree in Finance, Accounting, or Business Administration, or professional certification (CA, CPA, or equivalent)</li> <li>Demonstrated expertise in financial compliance, regulatory requirements, and audit management</li> <li>Proven experience with financial planning, budgeting, and forecasting in a complex operational environment</li> <li>Strong proficiency in financial systems, accounting software, and data analysis tools</li> <li>Excellent understanding of internal controls, risk management, and financial governance frameworks</li> <li>Demonstrated ability to lead and develop accounting teams while fostering a culture of accountability and accuracy</li> <li>Exceptional analytical and problem-solving skills with the ability to translate financial data into actionable business insights</li> <li>Strong communication and presentation skills, with the ability to effectively present financial information to senior leadership and ownership</li> </ul> <p><strong>Preferred qualifications</strong></p> <ul> <li>Experience in the hospitality, theme park, or water park industry</li> <li>Background in managing capital projects, construction budgeting, and ROI analysis</li> <li>Experience with cash flow management and banking relationship development</li> <li>Knowledge of property management systems and integrated financial reporting platforms</li> <li>Prior experience supporting strategic planning and long-range financial forecasting initiatives</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>Operations Manager – NFV is responsible for managing and improve local NFV operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams</p><br><br><br><p><strong>What’s on Your Plate? </strong></p><br><br><ul><li>Accountable for local NFV operational performance including both commercial &amp; operational KPI's</li><li>Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritization</li><li>Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives</li><li>Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights</li><li>Scope and deliver local initiatives to improve ops metrics quantified with data analysis</li><li>Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan</li><li>Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.</li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong>&nbsp;</p><br><br><ul><li>5-6 years of working experience in same/similar field.</li><li>Direct Line management experience - Ability to Build relationships, motivate peers and manage upwards</li><li>Can work with Tableau. Knowledge of Excel and/or Looker is a good plus.</li><li>Very good analytical skills.</li><li>Very good communicator and collaborator at all levels.</li><li>Back up your opinions with data and clear well-structured cases.</li><li>You are execution focused and have a proven record of success in complex environments.</li><li>Results-driven, high-performing, high-quality work attitude.</li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.</p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.</p><br><br><p>Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br> <br><br> </div>

Sales and Marketing Manager<br><br>Egypt<br><br>About Kerten Hospitality<br><br>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.<br><br>About The Properties<br><br>The House Residence Fouka Bay: The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br>D-Bay by Cloud 7 is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br>Fouka Bay Bungalows by Cloud 7 is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br>Il Monte Galala by Cloud 7 is a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br>About The Role<br><br>KEY RESPONSIBILITIES<br><br>Develop and implement the hotel’s Sales & Marketing strategy in line with business objectives, brand positioning, and revenue targets. Drive business development across key market segments, including corporate, leisure, groups, events, and travel trade. Build and maintain strong relationships with key clients, partners, travel agents, corporate accounts, and relevant stakeholders. Lead sales activities from prospecting and client acquisition through negotiation, contracting, and account management. Develop and execute marketing campaigns, promotions, partnerships, and initiatives to increase brand awareness and generate demand. Oversee the hotel’s digital marketing presence, including social media, online campaigns, website content, and other digital channels. Conduct market and competitor analysis to identify trends, opportunities, and areas for commercial growth. Work closely with Revenue and Reservations to optimize pricing, distribution, occupancy, and overall revenue performance. Coordinate PR, media, content creation, events, and brand activations in line with the hotel’s positioning. Prepare and manage sales and marketing plans, budgets, forecasts, reports, and performance analysis. Represent the hotel at trade shows, industry events, networking functions, and sales activities. Collaborate with Operations, F&B, Finance, and other departments to ensure a consistent guest and client experience. Monitor sales and marketing KPIs and ensure achievement of departmental revenue and performance targets.<br><br>Experience & Skills<br><br>Previous experience in a Sales & Marketing management role within the hospitality industry. Strong understanding of hotel sales, marketing, distribution, digital channels, and revenue generation strategies. Proven experience in business development, account management, marketing campaigns, and brand positioning. Strong commercial mindset with the ability to identify and convert revenue opportunities. Excellent communication, negotiation, presentation, and relationship-building skills. Experience with digital marketing, social media, PR, and promotional activities. Strong analytical and organizational skills with the ability to manage budgets, forecasts, and multiple priorities. Familiarity with CRM systems, hotel systems, digital marketing platforms, and sales reporting tools. Good knowledge of the local and international hospitality and travel markets. Fluent in English and Arabic<br><br>JOINING OUR TEAM MEANS<br><br>Competitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organisation. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration. Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Director of Learning &amp; Development – Four Seasons Hotel Cairo at Nile Plaza, Egypt</b></p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b></p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.</p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p><br><br><br><p><b>The Role of </b><b>Director of Learning &amp; Development</b><b>:</b></p><br><br><p>We are currently seeking a creative talent -&nbsp;Full-time talented Director of Learning &amp; Development for Cairo at Nile Plaza&nbsp;that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept&nbsp;to join our team.</p><br><br><p>You would be typically expected to Delivers workplace learning, performance improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.</p><br><br><br><p><b>Our Ideal Director of Learning &amp; Development </b><br>You are a visionary leader with a deep passion for shaping world-class learning experiences that elevate both people and performance. You combine strategic insight with hands-on expertise to ensure the highest standards of learning design, delivery, and impact across the organization.</p><br><br><p>In this role, you will <b>create, develop, and design workplace learning and performance improvement programs</b> that drive long-term business success. You will partner closely with stakeholders to improve performance, overcome operational challenges, and implement learning strategies that align with the company’s strategic direction. You will foster a culture of continuous learning, ensuring that managers enhance their leadership capabilities through competency development, and that employees are equipped with the skills needed to excel in their roles and deliver service excellence.</p><br><br><br><p>A university degree—or equivalent professional achievement—is essential,<b> as is a proven track record in senior leadership within learning, organizational development, or adult education. </b>You will bring <b>at least three to five years in a leadership capacity, </b>ideally gained in global hospitality, luxury service industries, or other high-performance, customer-centric environments.</p><br><br><p>Your background includes leading diverse, multicultural teams, developing innovative learning strategies, and aligning education programs with broader business goals. You thrive on inspiring others, driving change, and creating a culture of continuous growth and excellence.</p><br><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and&nbsp;stays at FS properties (based on availability), with discounted meals.</li><li>Comprehensive private medical insurance,&nbsp;Dental/disability/life insurance</li></ul><ul><li>Retirement benefits/pension</li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b></p><br><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</li><li>https://www.facebook.com/FourSeasonsJobs</li></ul><br><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.&nbsp;<b><i>We look forward to receiving your application</i>!</b></p><br><br><br><br><br><br><br><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Role overview</h4> <p>We are seeking a dynamic, commercially driven and strategic Director of Sales to lead the overall sales, marketing, revenue generation and brand positioning efforts for our property. Reporting directly to the General Manager, the Director of Sales & Marketing will be responsible for developing and executing comprehensive commercial strategies that maximize revenue, market share, brand awareness and profitability across all business segments.</p> <p>The ideal candidate is an inspiring leader with strong hospitality expertise, exceptional relationship-building skills and a passion for creating innovative sales and marketing initiatives that drive sustainable business growth.</p> <h4>What you’ll do</h4> <strong>Commercial strategy & revenue growth</strong><br> <li>Develop and implement the hotel's annual sales and marketing strategy aligned with business objectives and budget targets.</li> <li>Identify new market opportunities and revenue streams to maximize profitability.</li> <li>Drive transient, corporate, leisure, MICE, group and wholesale business segments.</li> <li>Collaborate closely with Revenue Management to optimize pricing, distribution and demand strategies.</li> <li>Monitor market trends, competitor activity and industry developments to maintain competitive positioning.</li> <li>Prepare and manage annual commercial budgets, forecasts and performance reports.</li> <strong>Sales leadership</strong><br> <li>Lead, coach and develop the Sales team to achieve and exceed revenue targets.</li> <li>Establish and maintain strong relationships with key corporate accounts, travel agencies, tour operators, DMCs and strategic partners.</li> <li>Conduct regular sales calls, client presentations and networking activities.</li> <li>Oversee contract negotiations and account management initiatives.</li> <li>Ensure effective prospecting and conversion strategies are in place across all market segments.</li> <strong>Business development & partnerships</strong><br> <li>Identify and cultivate strategic partnerships that support revenue generation and brand growth.</li> <li>Represent the property at trade shows, industry events, sales missions and networking functions.</li> <li>Build strong relationships within local communities, tourism boards and industry associations.</li> <li>Support the development of unique destination experiences that align with the Mantis brand ethos.</li> <strong>Leadership & team development</strong><br> <li>Foster a high-performance culture focused on collaboration, accountability and continuous improvement.</li> <li>Mentor and develop team members through coaching, training and succession planning.</li> <li>Promote employee engagement and alignment with company values.</li> <li>Drive cross-functional collaboration with Operations, Revenue Management and Finance teams.</li> <h4>Qualifications</h4> <h4>What we're looking for:</h4> <li>Minimum 8+ years of progressive sales and marketing experience in the hospitality industry, with at least 3 years in a director-level or equivalent leadership role</li> <li>Proven track record of developing and executing successful commercial strategies that drive revenue growth and market share expansion</li> <li>Demonstrated expertise in managing multiple business segments including transient, corporate, leisure, MICE, and group sales</li> <li>Strong proficiency in revenue management, pricing optimization, and demand forecasting</li> <li>Excellent communication skills, both verbal and written, with the ability to influence and inspire at all organizational levels</li> <li>Exceptional relationship-building and networking capabilities with corporate accounts, travel agencies, tour operators, and industry partners</li> <li>Strategic mindset with strong analytical and problem-solving abilities</li> <li>Proven leadership experience in building, coaching, and developing high-performing sales teams</li> <strong>Preferred qualifications:</strong><br> <li>Bachelor's degree in Business Administration, Hospitality Management, Marketing, or related field</li> <li>Experience with hotel property management systems (PMS) and sales/CRM software</li> <li>Knowledge of luxury or upscale hospitality brands</li> <li>Experience with destination marketing and tourism board partnerships</li> <li>Certification in hospitality sales or revenue management</li> <h4>Key competencies:</h4> <li>Guest-centric mindset with commitment to exceptional service standards</li> <li>Highly responsible, reliable, and accountable in all professional endeavors</li> <li>Solution-oriented approach to business challenges</li> <li>Strong interpersonal and social skills with cultural awareness</li> <li>Calm, courteous demeanor under pressure</li> <li>Strategic thinking combined with tactical execution capabilities</li></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion!</p> <p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartistu00ae, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartistu00ae.</p> <h4>Job description</h4> <p>Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.</p> <p>Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p> <p>Anticipates guestsu2019 needs, responds promptly and acknowledges all guests, however busy and whatever time of day.</p> <p>Maintains positive guest relations at all times.</p> <p>Resolves guest complaints, ensuring guest satisfaction.</p> <p>Monitors and maintains cleanliness, sanitation and organization of assigned work areas.</p> <p>Maintains complete knowledge of:</p> <ul> <li>All hotel facilities, services, and hours of operation.</li> <li>All guest room layouts, bed types, du00e9cor, appointments, and locations.</li> <li>Room availability for any given day.</li> <li>Restricted dates, rates and room types.</li> <li>All room rates, packages and promotions.</li> <li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li> <li>Entertainment and special events scheduled in the hotel.</li> </ul> <p>Accesses all functions of the computer system.</p> <p>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p> <p>Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p> <p>Documents any late or absent employees; maintains accurate and current employee records.</p> <p>Schedules and assigns staff breaks.</p> <p>Communicates anticipated business demands daily with each employee (arrivals, departures, group functions, guest requests, etc.).</p> <p>Legibly updates information board.</p> <p>Ensures staff's knowledge of hotel services, features and amenities.</p> <p>Prepares and communicates assignments to the staff. Assigns additional tasks as they arise.</p> <p>Responds to incoming calls.</p> <p>Accesses and ensures that reservation agents properly access all functions of the reservations system.</p> <p>Monitors and ensures that reservations staff performs their job functions to the hotel's standards.</p> <p>Monitors and ensures that all reservations (including manual) are input into the system.</p> <p>Monitors reservations requested by fax, telex and mail.</p> <p>Ensures guest history accounts are kept current.</p> <p>Ensures advance deposits, refunds of such and confirmation of both are processed.</p> <p>Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p> <p>Ensures group files are accurate and kept current.</p> <p>Ensures that group requirements are entered from the sales booking sheet.</p> <p>Processes change forms received from sales after checking availability; resolves any discrepancies.</p> <p>Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p> <p>Ensures that rooming lists are input into the system.</p> <p>Pre-blocks group rooms where special requests are made.</p> <p>Assists reservations staff whenever necessary in performing all job functions.</p> <p>Conducts on-job training program on the required job functions with criterion expected and department orientation for new hires. Conducts ongoing training with existing staff.</p> <p>Works closely with other departments to effectively accommodate guests' special requests and amenities.</p> <p>Communicates designated VIP reservations to the general manager and department managers.</p> <p>Works closely with the front desk manager in determining the percentage for overbooking.</p> <p>Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes it to sales department.</p> <p>Compiles reports on no-show for future business forecasting.</p> <p>Reviews master file activity report daily for accuracy of codes, rates and guest information.</p> <p>Communicates room availability (particularly status changes on any date) to reservations staff, front desk manager and corporate reservations center.</p> <p>Reviews any reservations erroneously taken during restricted dates with individual responsible.</p> <p>Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p> <p>Monitors wait list and determines priority of guests to be contacted for room availability.</p> <p>Creates travel agent master in computer.</p> <p>Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p> <p>Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p> <p>Prepares work orders for maintenance repairs and distributes them to engineering.</p> <p>Maintains supply levels and legibly documents needs on a requisition.</p> <p>Organizes and sets up office files on designated reference or resource information; keeps filing up-to-date.</p> <p>Prepares and distributes weekly, monthly and annual forecasts.</p> <p>Prepares and submits daily and weekly payroll records.</p> <p>Ensures that all pertinent information is documented in the log book daily.</p> <p>Conducts performance appraisals of designated staff annually.</p> <p>Attends designated meetings.</p> <p>Reviews status of assignments and any follow-up action with on-coming supervisor.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</p> <p>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p> <p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: One yearu2019s experience as a reservations agent, preferably in a style hotel.</li> <li>Foreign language: Fluency in English both verbal and non-verbal.</li> <li>Courses and training: Prior attendance in courses and seminars in the related field.</li> <li>Computer literacy: Compute basic arithmetic.</li> <li>Skills:</li> <ul> <li>Prioritize and organize.</li> <li>Be a clear thinker, remaining calm and resolving problems using good judgment.</li> <li>Follow directions thoroughly.</li> <li>Understand guestu2019s service needs.</li> <li>Work cohesively with co-workers as part of a team.</li> <li>Work with minimal supervision.</li> <li>Maintain confidentiality of guest information and pertinent hotel data.</li> <li>Ascertain departmental training needs and provide such training.</li> <li>Direct performance of staff and follow up with corrections when needed.</li> <li>Ability to input and access information in the property management system and computers.</li> <li>Familiarity with yield management and forecasting.</li> </ul> </ul> <h4>Additional information</h4> <p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.</p><p>CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Uses coaching skills throughout the property. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest's satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally. Additional Responsibilities as Assigned Complies with all corporate accounting procedures. Assists GM as needed with annual Quality audit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p> <h4>The role of assistant director of food & beverage:</h4> <p>We are seeking a dynamic leader to oversee our Food & Beverage Division. This role involves planning, organizing, directing, and controlling the work of both employees and managers to ensure smooth operations. The ideal candidate will uphold the highest standards of service, delivering exceptional experiences and personalized attention to every guest.</p> <h4>Our ideal assistant director of food & beverage:</h4> <p>We are looking for an experienced professional with 2–3 years in a similar role within a luxury hotel and fluency in Arabic and English. The position requires strong leadership skills to select, train, evaluate, motivate, and coach employees and managers across multiple Food & Beverage outlets, ensuring cultural and core standards are consistently met.</p> <p>Responsibilities include managing labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory control, while driving creative revenue solutions to maximize profitability. The ideal candidate will maintain a strong presence in operations, build lasting relationships with guests, and collaborate closely with the Director of Food & Beverage, Executive Chef, and Sous Chefs to design menus that deliver exceptional quality.</p> <p>Excellent communication and coordination skills are essential, along with the ability to work harmoniously and professionally with colleagues and supervisors while upholding company standards of conduct.</p> <h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p> <h4>The role of assistant director of food & beverage:</h4> <p>We are seeking a dynamic leader to oversee our Food & Beverage Division. This role involves planning, organizing, directing, and controlling the work of both employees and managers to ensure smooth operations. The ideal candidate will uphold the highest standards of service, delivering exceptional experiences and personalized attention to every guest.</p> <h4>Our ideal assistant director of food & beverage:</h4> <p>We are looking for an experienced professional with 2–3 years in a similar role within a luxury hotel and fluency in Arabic and English. The position requires strong leadership skills to select, train, evaluate, motivate, and coach employees and managers across multiple Food & Beverage outlets, ensuring cultural and core standards are consistently met.</p> <p>Responsibilities include managing labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory control, while driving creative revenue solutions to maximize profitability. The ideal candidate will maintain a strong presence in operations, build lasting relationships with guests, and collaborate closely with the Director of Food & Beverage, Executive Chef, and Sous Chefs to design menus that deliver exceptional quality.</p> <p>Excellent communication and coordination skills are essential, along with the ability to work harmoniously and professionally with colleagues and supervisors while upholding company standards of conduct.</p> <h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.</p> <p>We look forward to receiving your application!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY</b></p><p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p><p>CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Maintains accurate reservation system information. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Assists with account diagnostics process and validates conclusions.</p><p>Executing Revenue Management Projects and Strategy Updates market knowledge and aligns strategies and approaches accordingly. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Establishes long-range objectives and specifying the strategies and actions to achieve them. Takes a predetermined strategy and drives the execution of that strategy. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation. Communicates proactively with properties regarding rate restrictions and strategy. Manages rooms inventory to maximize cluster rooms revenue. Assists hotels with pricing and provides input on business evaluation recommendations. Leads efforts to coordinate strategies between group sales offices. Supports cluster selling initiatives by working with all reservation centers. Uses reservations system and demand forecasting systems to determine, implement and control selling strategies. Checks distribution channels for hotel positioning, information accuracy and competitor positioning. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests. Provides recommendations to improve effectiveness of revenue management processes. Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners. Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities. Promotes and protects brand equity.</p><p>Building Successful Relationships Develops and manages internal key stakeholder relationships in a proactive manner. Acts as a liaison, when necessary, between property and regional/corporate systems support.</p><p>Additional Responsibilities Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Attends staff/forecast/long range meetings as requested by properties.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</p><p></p></section>