وظائف مدير جودة في مصر

<p><br></p><p>What You'll Do: Manage projects and handle the communication with client to ensure all instructions are executed.</p><p>Key Responsibilities: Including but not limited to:</p><ul><li>Managing projects: Adding the project on Transparent software.</li><li>Deliver projects on time.</li><li>Adding the PO on transparent.</li><li>Conduct QA using CAT tools.</li><li>Estimate deadline.</li><li>Handling communication with customers</li><li>Handle different communications with the client regarding: new project, opportunities, feedback, queries, Pos, and invoices.</li><li>Handle positive and negative feedback.</li><li>Follow up on feedback implementation.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>What You Bring to the Table: Excellent to Fluent English skills. 3 to 5 years of relevant experience. Proficient in Microsoft Office and relevant software.</p>

<p>&nbsp;About the Opportunity As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery. Key Responsibilities: Talent Management &amp; Acquisition Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers. Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines. Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows. Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met. Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback. Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates. Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire. Skills: Essential Qualities for Success Technical Experience Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates. Experience working with technical job descriptions and assessing localisation engineering skills. Teamwork Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs. Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes. English Proficiency Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients. Time Management Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail. Prioritise tasks effectively and escalate risks to ensure SLAs are achieved. Customer Focus Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors). Gather and act on feedback to continuously improve the hiring and onboarding experience. Communication Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership. Provide clear, timely and constructive feedback to candidates and hiring teams. What We Offer Competitive salary and performance-related incentives. Comprehensive benefits package including health coverage and retirement options.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field. 5+ years experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry. Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable. Proven ability to work across geographically distributed teams and with external vendors and freelance communities. Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</p>

<p>Ensure and provide flawless, upscale, professional and high class guest service experiences. Analyse guest feedback and provide strategic direction to continuously improve overall rating. Create a communication bridge between guests and operational departments. Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore. Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day. Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests. Ensure that a Welcome Letter is written and sent to guests staying at the hotel. Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner. Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department. Conduct an internal communication meeting with the department at least twice every month and record the items discussed. Responsible for procuring and protecting the supplies required to manage the office. Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction. Identify the personal expectations and tendencies of guests and work on future concepts accordingly. Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests. Inform the General Manager about any diseases and health problems of guests. Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department. Prepare the weekly work schedules for Guest Relations employees. Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle. Take part in the Emergency Response Teams and manage and deploy his/her own team. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The Kids Club Manager is responsible for overseeing the daily operations, programming, and team management of the Kids Club. This role ensures that all children s activities are delivered in a fun, safe, and engaging environment that aligns with the entertainment standards. Oversee the day-to-day operations of the Kids Club, ensuring cleanliness, safety, and adherence to company standards. Develop, implement, and evaluate a dynamic schedule of age-appropriate activities and themed events. Manage Kids Club inventory, supplies, and budget under the supervision of the Entertainment Manager. Recruit, train, and supervise Kids Club team to maintain high service and safety standards. Deliver exceptional customer service and create memorable experiences for children and families. Communicate effectively with parents/guardians regarding their children s participation and well-being. Handle guest feedback, concerns, and incidents promptly and professionally. Collaborate with the Entertainment Manager to plan and promote new and creative programs, themed events, and seasonal activities. Maintain accurate records of incidents, attendance, and staff certifications.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Hospitality, Education, Recreation, Childcare, or related field.</li><li>Minimum 2 years of experience in children s recreation, childcare, or entertainment management in similar role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Knowledge of child safety and safeguarding procedures.</li><li>Creative, energetic, and passionate about working with children.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul>

<p>Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&amp;B Department. Maximise the department s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&amp;B products Ensure proper use, protection and maintenance of departmental utensils. Conduct activities to increase customer satisfaction and, enhance service quality. Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&amp;B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Head Office meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel s policies and procedures: Finance, standards, employees and trainings, outlets and recreation/entertainment Conduct promotional activities to increase sales and conduct meetings for banquet organisations Ensure protection, maintenance and replacement of materials and utensils. Prepare and monitor monthly and annual F&amp;B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&amp;B Department. Contribute to preparing the hotel s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&amp;B Department in line with the facility s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&amp;B Department employees commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&amp;B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees talents. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.</p><p>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</p><p>Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</p><p>Computer Literacy: MS Office applications.</p><p>Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p>

<p>Technical Electrical Manager is required for a multinational PMC company located in Cairo.</p><p>Responsibilities:</p><ul><li>Overseeing and inspecting the execution of all electrical works on-site to ensure compliance with project specifications, approved drawings, and safety regulations.</li><li>Reviewing and approving shop drawings, electrical calculations, and material submittals from contractors.</li><li>Coordinating electrical designs with other trades (mechanical, plumbing, civil) and consultants to resolve conflicts.</li><li>Providing technical advice and clarifying design requirements to the construction team.</li><li>Troubleshooting and resolving on-site technical issues that arise during construction.</li><li>Reviewing and responding to Requests for Information (RFIs) from contractors.</li><li>Ensuring quality control and safety standards are met on the project site.</li><li>Overseeing and validating testing, commissioning, and final handover of electrical systems.</li><li>Monitoring project schedules and budgets for the electrical scope of work.</li><li>Preparing site reports and progress certificates.</li><li>Reviewing contractor invoices and managing material take-offs (BOQ).</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in electrical engineering.</li><li>Professional Engineer (P.E.) license will be a plus point</li><li>Minimum 10 years relevant technical experience in consulting, design, or construction.</li><li>Project management, problem-solving, communication, attention to detail, analytical thinking, and proficiency in CAD/design software.</li><li>Electrical codes, standards, energy conservation, and construction processes.</li><li>Experience and have background in Tier 1 Construction company or PMC company.</li><li>Have experience in Luxury residence, Office building, 5star Hotel Interior work - 5 yrs or 3 project.</li><li>5 star Hotel Interior work - 5 yrs or 3 project.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Legal &amp; Compliance Manager</strong><br>International Operations<br>Cairo, Egypt</p><br> <p>Shape the legal and compliance landscape of Novo Nordisk Egypt and help enable sustainable business growth while safeguarding the company's reputation and commitment to the highest standards of ethics and integrity.</p><br> <p><strong>Your new role</strong></p><br> <p>As Legal &amp; Compliance Manager, you will be responsible for overseeing legal, business ethics, compliance, and data privacy activities within Novo Nordisk Egypt. You will act as a key business partner to affiliate leadership and stakeholders, providing proactive legal and compliance guidance, risk assessments, and practical solutions to support business objectives while ensuring compliance with Novo Nordisk policies and applicable laws and regulations.</p><br> <p>Your key responsibilities will include:</p><br> <ul> <li>Manage legal affairs for the affiliate, including contract management, employment law matters, litigation, dispute resolution, corporate governance, regulatory support, and interactions with external legal counsel.</li> <li>Provide day-to-day legal and compliance advice to affiliate stakeholders, supporting strategic initiatives and business operations through practical and risk-based guidance.</li> <li>Support the implementation and execution of the affiliate's Legal, Ethics &amp; Compliance program, including policies, procedures, training, communications, monitoring activities, and compliance controls.</li> <li>Lead and support compliance investigations and SpeakUp cases, ensuring objective assessments, appropriate documentation, and timely remediation actions.</li> <li>Act as the local Data Protection Responsible and support data privacy governance activities, including privacy assessments, vendor due diligence, awareness initiatives, and compliance with applicable data protection requirements.</li> <li>Conduct legal, ethics, and compliance risk assessments and recommend mitigation measures to support business activities, product launches, organizational initiatives, and commercial operations.</li> <li>Manage relationships with external law firms and legal service providers, oversee legal matters, and support the effective management of legal spend and budgets.</li> <li>Support third-party risk management activities, including due diligence, risk assessments, contractual safeguards, and ongoing monitoring.</li> <li>Advise stakeholders on interactions with healthcare professionals, healthcare organizations, patient organizations, public officials, sponsorships, grants, donations, and other compliance-sensitive activities.</li> <li>Support internal audits, monitoring activities, investigations, inspections, and global or regional governance initiatives.</li> <li>Monitor developments in applicable laws, regulations, and industry codes and support implementation of relevant requirements within the affiliate.</li> </ul> <p><strong>Your new department</strong></p><br> <p>You will join the Legal, Ethics &amp; Compliance function within Novo Nordisk Egypt and work closely with affiliate leadership, regional Legal, Ethics &amp; Compliance colleagues, Corporate Legal, the Business Ethics Compliance Office, Internal Audit, and other key stakeholders.</p><br> <p>You will play an important role in promoting a strong culture of integrity, accountability, and compliance while supporting the business in delivering sustainable growth and improving patient outcomes.</p><br> <p><strong>Your skills &amp; qualifications</strong></p><br> <p>We are looking for a highly motivated legal and compliance professional who thrives in a fast-paced environment and can effectively balance business needs with legal and compliance requirements.</p><br> <p>You will bring:</p><br> <ul> <li>A Law degree from a recognized university. Postgraduate legal qualifications are considered an advantage.</li> <li>Minimum 5 years of relevant experience within a multinational company and/or a reputable law firm.</li> <li>Strong knowledge of Egyptian laws and regulations, pharmaceutical industry requirements, business ethics principles, and compliance frameworks.</li> <li>Experience in legal advisory, contract management, investigations, compliance programs, and risk management.</li> <li>Knowledge of data privacy principles and experience supporting privacy compliance initiatives.</li> <li>Excellent communication, negotiation, presentation, and stakeholder management skills.</li> <li>Strong analytical and problem-solving capabilities with the ability to provide pragmatic, business-oriented solutions.</li> <li>Ability to manage multiple priorities and work effectively across functions and organizational levels.</li> <li>Fluency in both English and Arabic.</li> </ul> <p><strong>Working at Novo Nordisk</strong></p><br> <p>At Novo Nordisk, we are committed to defeating serious chronic diseases and improving the lives of patients around the world. We foster a culture built on trust, accountability, inclusion, and continuous learning, where employees are empowered to make a meaningful difference every day.</p><br> <p><strong>What we offer</strong></p><br> <p>We offer an exciting opportunity to develop your career within a leading global healthcare company, working alongside talented colleagues in a collaborative and purpose-driven environment. You will have access to professional development opportunities, regional and global networks, and a competitive benefits package.</p><br> <p><strong>Deadline</strong></p><br> <p>30 August 2025. Applications are reviewed on an ongoing basis.</p><br><p><span><span><span>We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</span></span></span></p><br> <p><span><span><span>At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.</span></span></span></p><br> </div>

<p>We are seeking an exceptional <strong>Export Sales Manager </strong>with experience in exporting <strong>home appliances</strong> from Egypt to join our team. This is an incredible opportunity to drive our international growth strategy and make a significant impact on our global presence!</p><p><strong>Overview:</strong> As our Export Sales Manager, you will be at the forefront of our international expansion, responsible for spearheading our export initiatives. Using your experience and past relations, you will lead the charge in identifying new markets, forging powerful relationships, and ensuring our products reach customers across the globe. Showing a record of exporting home appliances, having worked in manufacturing companies before. This role is perfect for a strategic thinker and a proactive doer who is ready to elevate our brand on an international scale.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Develop and Execute Export Sales Strategies:</strong> Craft and implement robust export sales plans to penetrate new markets and expand existing client bases.</p></li><li><p><strong>Achieve Ambitious Sales Targets:</strong> Consistently meet and exceed sales objectives, contributing directly to the company’s revenue growth.</p></li><li><p><strong>Cultivate Strong Relationships:</strong> Build, nurture, and maintain long-lasting, profitable relationships with international clients, distributors, and partners.</p></li><li><p><strong>Market Intelligence &amp; Analysis:</strong> Conduct in-depth market research to identify opportunities, assess competitive landscapes, and adapt strategies for optimal performance.</p></li><li><p><strong>Lead &amp; Mentor a High-Performing Team:</strong> Guide and inspire a team of sales professionals, fostering a culture of excellence, collaboration, and continuous improvement.</p></li><li><p><strong>Oversee Logistics &amp; Compliance:</strong> Ensure smooth execution of export operations, including managing documentation, understanding Incoterms, and adhering to international trade regulations.</p></li></ul><p></p><p><strong>Skills &amp; Technologies:</strong> Success in this role demands expertise in <strong>Export Sales in home appliances</strong>, a proven track record in achieving <strong>Sales Targets</strong>, and exceptional <strong>Relationship Building</strong> skills. You will leverage your deep understanding of <strong>International Trade</strong>, <strong>Market Analysis</strong>, and <strong>Negotiation</strong> to drive results. Proficiency in <strong>Business Development</strong>, <strong>Customer Relationship Management</strong>, and <strong>Strategic Planning</strong> is key, alongside strong <strong>Team Leadership</strong> and <strong>Cross-cultural Communication</strong> abilities, and a solid grasp of <strong>Incoterms</strong>.</p><p></p><p><strong>Growth Opportunities:</strong> This position offers unparalleled opportunities for professional development, including expanding your global network, mastering complex international markets, and advancing into senior leadership roles. We are committed to investing in your growth as you contribute to ours.</p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>5-10 years</strong> of progressive experience in Export Sales or International Business Development, with a demonstrated history of success in a managerial capacity.</p></li><li><p><strong>Career Level:</strong> This is a pivotal <strong>Manager</strong> level role, requiring a strategic mindset, exceptional leadership capabilities, and the ability to drive significant international growth.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p><strong>Export &amp; Export Sales:</strong> Extensive practical experience in managing and growing international sales channels.</p></li><li><p><strong>Sales Target Achievement:</strong> A compelling track record of consistently meeting and exceeding challenging sales objectives.</p></li><li><p><strong>Sales &amp; Relationship Building:</strong> Proven expertise in sales methodologies and cultivating robust, long-term client relationships across diverse cultures.</p></li><li><p><strong>International Trade:</strong> In-depth knowledge of global trade practices, customs, and regulations, including a strong understanding of <strong>Incoterms</strong>.</p></li><li><p><strong>Market Analysis &amp; Business Development:</strong> Demonstrated ability to identify market opportunities, conduct competitive analysis, and drive new business initiatives.</p></li><li><p><strong>Negotiation &amp; Strategic Planning:</strong> Superior negotiation skills and the capacity to formulate and execute strategic plans that yield measurable results.</p></li><li><p><strong>Customer Relationship Management:</strong> Proficient in using CRM tools and strategies to enhance customer engagement and loyalty.</p></li><li><p><strong>Team Leadership:</strong> Exceptional ability to lead, motivate, and develop a high-performing sales team.</p></li><li><p><strong>Cross-cultural Communication:</strong> Outstanding communication skills, both verbal and written, with the ability to navigate and thrive in diverse cultural business environments.</p></li></ul></li></ul><p></p>

<p>Badr and Asfour is the Egyptian company for Central Ventilation Systems (CVS). This company has expertise in providing HVAC solutions in the Middle East and Africa region. It takes pride in manufacturing and delivering certified ventilation products, including air distribution, air control, air movement, and passive fire protection.</p><p>Under the guidance and direct supervision of the CFO/Sales Director or his nominees, he/she will be responsible for:</p><p>&nbsp;</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>1. Market Development &amp; Expansion</strong></p><ul><li><p>Identify new markets, distributors, agents, and strategic partners.</p></li><li><p>Conduct market research, pricing studies, and competitor analysis.</p></li><li><p>Lead feasibility studies for new territories and product opportunities.</p></li><li><p>Develop expansion plans for Africa and key Middle East countries.</p></li></ul><p><strong>2. Key Account &amp; Consultant Management</strong></p><ul><li><p>Build and grow relationships with top consultants, major contractors, and government entities.</p></li><li><p>Ensure Badr Asfour products are added to vendor lists, approvals, and project specifications.</p></li><li><p>Manage high-value accounts and maintain long-term partnerships.</p></li></ul><p><strong>3. Sales Growth &amp; Target Achievement</strong></p><ul><li><p>Achieve yearly sales targets for export business.</p></li><li><p>Build and manage a strong sales pipeline.</p></li><li><p>Lead negotiations and close large-scale project deals.</p></li><li><p>Provide accurate weekly, monthly, and quarterly forecasts.</p></li></ul><p><strong>4. Project &amp; Tender Management</strong></p><ul><li><p>Identify upcoming mega-projects, tenders, and infrastructure developments.</p></li><li><p>Manage the tender cycle from pre-qualification to final negotiation.</p></li><li><p>Follow up on awarded projects and coordinate with internal teams to ensure successful execution.</p></li></ul><p><strong>5. Distributor &amp; Channel Development</strong></p><ul><li><p>Recruit and onboard new distributors in Egypt and Africa.</p></li><li><p>Set annual sales targets and monitor distributor performance.</p></li><li><p>Strengthen export channels and maintain strong partner relationships.</p></li></ul><p><strong>6. Marketing &amp; Brand Support</strong></p><ul><li><p>Support marketing activities, exhibitions, seminars, and roadshows.</p></li><li><p>Improve brand visibility in export markets.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Engineering, Business Administration, Marketing, or a related field.</p></li><li><p>8–12 years of proven experience in Export Sales, Business Development, Key Account Management, or a related commercial role.</p></li><li><p>Minimum 5 years of experience in international/export sales, preferably within <strong>HVAC, MEP, construction, or manufacturing industries</strong>.</p></li><li><p>Proven track record in developing new markets across <strong>Africa and/or the Middle East</strong>.</p></li><li><p>Strong network of consultants, contractors, distributors, developers, and key project stakeholders.</p></li><li><p>Solid understanding of HVAC products, air distribution systems, ductwork, dampers, and MEP projects is highly preferred.</p></li><li><p>Proven experience in project sales, tender management, negotiations, and closing high-value deals.</p></li><li><p>Strong capabilities in distributor development, market-entry strategies, competitor analysis, and sales forecasting.</p></li><li><p>Excellent negotiation, communication, presentation, and relationship-management skills.</p></li><li><p>Excellent English communication skills.</p></li><li><p>Willingness to travel extensively across Egypt, Africa, and the Middle East.</p></li><li><p>Strong commercial mindset with demonstrated ability to achieve and exceed sales targets.</p></li></ul><p></p>

<p></p><ul><li><p>lead key OD initiatives across Organization Design &amp; Workforce Planning.</p></li><li><p>Performance &amp; KPI Management, Succession &amp; Career Paths, Total Rewards, Leadership.</p></li></ul><ul><li><p>Development,Learning &amp; Training, Policies &amp; Procedures, and Benchmarking.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Strong experience in the <strong>Saudi market</strong>, with solid knowledge of KSA organizational practices and HR best practices.</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Grow with us <br><p><strong>Talent and Development Manager</strong></p><br><br><p>At Ericsson, we believe our people are the engine of innovation and progress. Talent &amp; Development (T&amp;D) Unit is central to building a future-ready workforce and a high-performing, inclusive culture across EMEA.</p><br><br><p>This is more than a development function — it’s a strategic opportunity to accelerate talent, strengthen leadership and embed a culture of continuous growth that drives business transformation. If you’re passionate about unlocking human potential and helping people learn, grow, and lead — this is where you can make an impact.</p><br><br><br><p><span><strong>FTC – 9-12 months (Maternity cover)</strong></span></p><br><br><br><p><strong>What you will do</strong></p><br><br><p>In this role, you will:</p><br><br><p><strong>Act as the single point of contact for CSS Talent Management</strong></p><br><br><ul><li>Represent CSS in all relevant Talent Management topics, including Career Enablement, Leadership Development, Performance Management, Succession Management, Culture, and Employee Engagement.</li><li>Translate global and local T&amp;D processes and programs into CSS-specific solutions that address unit needs and deliver measurable outcomes.</li></ul><p><strong>Collaborate and align across the business</strong></p><br><br><ul><li>Partner with Total Rewards (TR) and Talent Acquisition (TA) to ensure integration and consistency across initiatives.</li><li>Work closely with relevant global T&amp;D SMEs to leverage best practices and ensure alignment with global strategies.</li><li>Understand CSS-specific strategic development needs and partner with the relevant T&amp;D colleagues to ensure development solutions align with the CSS unit strategy and EMEA priorities.</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Proven expertise with knowledge of Talent Management topics.</li><li>Proactive and accountable, driving the right course of action with passion and fact-based decision-making.</li><li>Strong stakeholder management and influencing skills, with the credibility to partner effectively with senior leaders and global stakeholders.</li><li>Clear and engaging communication skills to inspire, influence, and mobilize leaders and teams.</li><li>Ability to design innovative, impactful and evidence-based solutions that go beyond mainstream approaches.</li><li>Comfortable working at both strategic and operational levels, combining a consultative mindset with hands-on execution.</li><li>Curious and analytical, able to interpret talent data, identify trends and make evidence-based decisions.</li><li>Skilled at building credibility and rapport across diverse senior stakeholders.</li><li>Collaborative and experienced in working across geographies, functions and disciplines within a matrix environment.</li><li>Highly organized and structured, with an enterprise-wide perspective.</li><li>Committed to diversity, equity and inclusion, embedding these principles in all talent strategies.</li></ul><br><p><span><strong>FTC – 9-12 months (Maternity cover)</strong></span></p><br><br><br>Join our Team <br><b>About this opportunity:</b><p>At Ericsson, we're seeking a forward-thinking People Subject Matter Expert who can not only identify emerging trends and business needs but also respond with innovative solutions. This exciting role involves strategizing, developing, and implementing policies, processes, and tools in conjunction with global suppliers. At Ericsson, we value consistency and globalization, making this a unique opportunity for an expert who is prepared to offer informed advice.</p><br><br><b>What you will do:</b><p>- Understand business needs to develop SME strategies, global processes, policies and directives.</p><br><br><p>- Define measurements and control methods to track strategy implementation using OKRs and other techniques.</p><br><br><p>- Assist in the communication of SME strategy by developing effective communication approaches and assets.</p><br><br><p>- Define the deployment plan for people solutions, drive and monitor implementation while managing any deviations.</p><br><br><p>- Initiate corrective actions and improvements when necessary.</p><br><br><p>- Stay updated with industry knowledge to continually build subject matter expertise.</p><br><br><b>The skills you bring:</b><p>- Process Management.</p><br><br><p>- Strategic Leadership.</p><br><br><p>- Performance Analytics.</p><br><br><p>- Communication.</p><br><br><p>- HR processes and disciplines.</p><br><br><p>- Strategy development and planning.</p><br><br><p>- Business Acumen.</p><br><br><p>- Technology Solutions.</p><br><br><p>- Business Understanding.</p><br><br><p>- Business Case.</p><br><br><p>- Data Analysis.</p><br><br><p>- Business Partnering.</p><br><br><p>- Storytelling.</p><br><br><p>- Innovation Management.</p><br><br><p>- Project management.</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> United Kingdom (GB) || Reading</p><br><br><p><strong>Req ID:</strong>&nbsp;789365 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Responsibilities: Develop and execute annual brand strategies and marketing plans aligned with business objectives, brand positioning, and commercial priorities.<br> Conduct market research, consumer analysis, and competitive benchmarking to identify trends, insights, and growth opportunities.<br> Translate consumer and market insights into impactful campaigns, product initiatives, and marketing programs that drive brand growth and market share.<br> Lead integrated marketing campaigns, brand activations, events, and experiential initiatives to strengthen brand awareness, engagement, and consideration.<br> Develop and manage strategic partnerships, sponsorships, and brand collaborations that enhance brand relevance and create value for consumers.<br> Drive brand visibility, customer acquisition, and engagement through innovative partnership and co-marketing opportunities.<br> Track and evaluate the effectiveness of campaigns, partnerships, and sponsorships, ensuring measurable return on investment and achievement of brand objectives.<br> Design and implement consumer feedback and brand health measurement programs to evaluate perception, satisfaction, and loyalty.<br> Identify customer pain points and opportunities to enhance the overall brand experience across all touchpoints.<br> Monitor key brand performance indicators, market trends, and consumer behavior to optimize marketing strategies and improve brand equity.<br> Drive digital marketing innovation by leveraging emerging technologies, platforms, and data-driven insights to strengthen brand performance and customer engagement.<br> Manage brand governance, ensuring consistency of messaging, visual identity, and customer experience across all communication channels.<br> Bachelor’s degree in marketing, Business Administration, Communications, or a related discipline.<br> Expertise in Strategic Marketing &amp; Brand Management for Malls is a must .<br> 4-6 years of experience in Marketing preferably Malls.<br> Proficiency in Digital Marketing and Marketing Technology.<br> Strong skills in Customer Experience Management and Market Research.<br> Ability to develop and manage Partnership &amp; Sponsorship relationships.<br> Proven experience in developing and executing integrated marketing activities within real estate, retail, hospitality, mixed-use developments, or customer-centric industries.<br> Flexible to work for both locations Obour &amp; October.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity</strong></p><br><br><ul><li>Experienced Change and Deployment Manager to govern and coordinate network changes across Core, RAN, Transmission and other network domains.</li><li>Role combining change &amp; deployment management to govern network changes process and ensure successful execution of activities during maintenance windows in a rotational working model.</li><li>Use Ericsson CS/PS Core Network background to coordinate changes across domains so they are assessed, approved, implemented, monitored and verified with minimal risk and service impact.</li></ul><p><strong>What you will do</strong></p><br><br><ul><li>Govern Core Network change requests from assessment and scheduling through approval, implementation, verification and closure.</li><li>Review proposed changes, including scope, affected nodes and services, risk and impact, method of procedure, rollback plan, checks and expected KPI and alarm impact.</li><li>Manage and coordinate maintenance windows covering CS, PS, IMS/VoLTE, signaling and virtualized Core Network elements.</li><li>Coordinate execution with operations centers, engineering, project teams, implementation teams, vendors and customer stakeholders.</li><li>Follow implementation progress and decide on continuation, rollback, escalation or maintenance-window extension when needed.</li><li>Ensure active monitoring of Core alarms, signaling, service KPIs and traffic behavior throughout implementation and verification.</li><li>Support troubleshooting of unexpected service degradation or network impact using strong Core Network knowledge.</li><li>Review failed or rolled-back activities, lead or coordinate post-implementation reviews and identify preventive and improvement actions.</li><li>Prepare maintenance-window reports covering successful, failed, rolled-back, delayed, extended and service-impacting activities.</li><li>Attend daily sync meetings and present maintenance-window performance, major technical observations, incidents, pending actions and upcoming risks.</li><li>Drive improvement in change success rate, first-time-right implementation and reduction of change-related incidents.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>Bachelor’s degree in Telecommunications, Electronics, Electrical Engineering, or equivalent.</li><li>3+ years of experience in Telecom Core Network operations, including hands-on Ericsson CS/PS troubleshooting experience.</li><li>Strong hands-on O&amp;M and troubleshooting experience across CS and/or PS Core Networks.</li><li>Strong experience with Ericsson Voice Core nodes such as MSC, MGW, STP, UDC, APG, and related platforms.</li><li>Hands-on second-level operational/troubleshooting experience in Packet Core, including MME, SGSN, GGSN and PGW.</li><li>In-depth understanding of CS Core, IMS and VoLTE call flows.</li><li>Clear understanding of 2G/3G/4G Core Network architecture, signaling flows, interfaces, and service dependencies.</li><li>Strong knowledge of Core protocols including SIP, H.248, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP, MAP, SCCP and Diameter.</li><li>Ability to analyze network impact using alarms, signaling traces, logs, KPIs and traffic behavior.</li><li>Good understanding of Virtualization, Cloud NFVI and NFVO; experience with virtualized/cloud-native Core environments is highly preferred.</li><li>Experience with Change Management, maintenance-window coordination, risk assessment, rollback management, CAB and PIR.</li><li>Previous experience in NOC, Managed Services or multi-vendor Telecom Operations is highly preferred.</li><li>Good understanding of ITIL and eTOM frameworks, with knowledge of Ericsson Operations Engine (EOE) processes and ways of working is preferred.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;789057 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Responsibilities: Develop and execute annual brand strategies and marketing plans aligned with business objectives, brand positioning, and commercial priorities.<br> Conduct market research, consumer analysis, and competitive benchmarking to identify trends, insights, and growth opportunities.<br> Translate consumer and market insights into impactful campaigns, product initiatives, and marketing programs that drive brand growth and market share.<br> Lead integrated marketing campaigns, brand activations, events, and experiential initiatives to strengthen brand awareness, engagement, and consideration.<br> Develop and manage strategic partnerships, sponsorships, and brand collaborations that enhance brand relevance and create value for consumers.<br> Drive brand visibility, customer acquisition, and engagement through innovative partnership and co-marketing opportunities.<br> Track and evaluate the effectiveness of campaigns, partnerships, and sponsorships, ensuring measurable return on investment and achievement of brand objectives.<br> Design and implement consumer feedback and brand health measurement programs to evaluate perception, satisfaction, and loyalty.<br> Identify customer pain points and opportunities to enhance the overall brand experience across all touchpoints.<br> Monitor key brand performance indicators, market trends, and consumer behavior to optimize marketing strategies and improve brand equity.<br> Drive digital marketing innovation by leveraging emerging technologies, platforms, and data-driven insights to strengthen brand performance and customer engagement.<br> Manage brand governance, ensuring consistency of messaging, visual identity, and customer experience across all communication channels.<br> Bachelor’s degree in marketing, Business Administration, Communications, or a related discipline.<br> Expertise in Strategic Marketing &amp; Brand Management for Malls is a must .<br> 4-6 years of experience in Marketing preferably Malls.<br> Proficiency in Digital Marketing and Marketing Technology.<br> Strong skills in Customer Experience Management and Market Research.<br> Ability to develop and manage Partnership &amp; Sponsorship relationships.<br> Proven experience in developing and executing integrated marketing activities within real estate, retail, hospitality, mixed-use developments, or customer-centric industries.<br> Flexible to work for both locations Obour &amp; October.<br></span> </div>

<p>Envision Employment Solutions is currently looking for a Customer Care Manager for one of our partners, a leading Digital Bank!</p><p><b>THE ROLE</b></p><p>You run the front line. When a customer messages or calls the digital bank, the team you lead is who answers, and whether their problem is solved in one contact or handed cleanly to a specialist comes down to how well you have built and coached that team. In a bank people are meant to belong to, you are the human proof that the digital bank is there when it matters.</p><p><b>WHAT YOU LL DO</b></p><ul><li>Run daily support operations across chat and phone, with real time queue monitoring and shift coverage that holds through peaks, incidents, outages and campaigns</li><li>Lead the customer support analysts to hit service levels, quality standards and first contact resolution, coaching them through regular QA sampling and structured feedback</li><li>Hold every interaction to the SOPs and the knowledge base, and make sure cases needing investigation are logged and routed correctly</li><li>Track open cases, aged tickets, handoffs and follow up until each one is closed, so nothing ever goes quiet on a customer</li><li>Escalate fraud, payments, complaints, vulnerable customer and high risk cases cleanly to the right specialists, from the Complaints Handling Unit to the anti fraud risk unit and Compliance</li><li>Build the training material and the coaching that lifts customer satisfaction and first contact resolution as the team scales</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 7 years in customer support, including leading or supervising a team, in a regulated financial services or fintech environment</li><li>A track record lifting customer satisfaction, first contact resolution and service levels across chat and phone using CRM and support tooling</li><li>The judgement to know which cases resolve at first contact and which must go to a specialist</li><li>A structured approach to QA sampling, coaching and building knowledge bases and standard operating procedures</li><li>Exposure to financial crime, payment disputes or complaint handling workflows is valuable, not essential</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe a customer s problem solved in one contact is worth more than ten polished replies</li><li>You d rather fix the reason cases escalate than clear the queue and move on</li><li>You coach in the moment, because the team is only as good as its last hard call</li><li>You want to build the front line a bank is judged by</li></ul>

<p>Envision Employment Solutions is currently looking for a Fraud Operations Manager for one of our partners, a leading Digital Bank!</p><p>THE ROLE</p><p>You run the first line against fraud. Every rule based alert, and every customer who reports a transaction they do not recognize, comes to the team you lead, and how accurately they close or escalate it decides whether fraud is stopped or let through. You do it while protecting the one thing that makes detection work: analysts act on alerts without ever seeing the rule logic behind them.</p><p>WHAT YOU LL DO</p><ul><li>Run the processing of rule based L1 fraud alerts, ensuring each one is accurately closed or escalated</li><li>Oversee the intake of customer reported fraud and unrecognized transaction disputes</li><li>Make sure L2 cases are documented and routed to the Anti-Fraud Risk Unit with complete case files</li><li>Hold strict information separation, so analysts act on alerts without visibility of the fraud rule logic</li><li>Monitor team productivity, quality and SLA adherence, and coach against the standard</li><li>Work with the Fraud Investigation Manager, the Anti-Fraud Risk Unit and technology to keep first line controls sharp</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>5 to 8 years in fraud operations within a bank or fintech</li><li>A solid grasp of fraud typologies, alert triage and escalation frameworks</li><li>Experience managing first line fraud teams with clear controls awareness</li><li>Familiarity with fraud management systems and alert workflow tools</li><li>A strong instinct for control integrity, and why analysts must never see the detection logic</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You believe the integrity of the detection logic is worth protecting even when it slows a case down</li><li>You can tell a real fraud pattern from noise, and you teach your team to as well</li><li>You treat every false closure as a gap to fix, not a number to accept</li><li>You want to build the first line that stops fraud before a customer ever feels it</li></ul>

<p>Tomra Food is a leading provider of sensor-based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high-quality output have been our strengths for more than 40 years in the food industry. Reporting to the Manager, Customer Project Management, and cooperating with a team of highly skilled engineers, you will be responsible for the execution of the most advanced process solutions for TOMRA FOOD s largest and most important customers. This will involve the set-up, implementation, and monitoring of a structured stage gate process, where you will cooperate at 360 degrees with our customers, from the initial, pre-sale interactions to the final commissioning of TOMRA s solutions, guaranteeing them peace of mind. At the same time, you will lead the cooperation with TOMRA internal stakeholders, defining their required input, and with 3rd parties, coordinating interactions, so that standards and deadlines are respected. Manage Tomra Food projects from quotation stage right through to commissioning including on-site installation management, ensuring end to end project quality and customer satisfaction. Aide the sales team in accurately costing projects and identifying project risks at the quotation stage when required. Develop the equipment, process, and product expertise required to assist Sales and the Customer in developing the correct solution for their application. Ensure customer design standards/expectations are communicated to the project design team and executed accordingly ensuring customer satisfaction. Develop and maintain working relationships with 3rd party vendors. Assist with equipment supplier negotiations. Responsible for controlling the project budget and change order management. Liaise with operations and logistics to ensure project schedules are maintained. Ensure that projects align with organisational goals and objectives. Conduct regular customer visits, ensuring a hands-on project management approach Facilitate the smooth handover of the project to the Service Organisation at the end of the project execution phase. Health &amp; Safety Comprehend your health and safety management responsibilities and adhere to all relevant legal obligations and TOMRA Safe standards to foster a safe working environment for everyone. This entails: Accurately document and investigate any incidents. Report and record all potential hazards, conducting risk assessments, and implement practical control measures. Effectively manage all employees and contractors through diligent supervision and comprehensive training.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 5 years experience in an industry-related design or project role.</li><li>Fluent in Arabic and English</li><li>Experience in the food or machinery industry is advantageous, but not essential.</li><li>Strong attention to detail with a keen eye for quality and accuracy.</li><li>Customer-focused mindset with a commitment to delivering excellent service.</li><li>Ability to work effectively both as part of a team and independently with minimal supervision.</li><li>Excellent communication, negotiation and interpersonal skills.</li><li>Proven problem-solving capability with a practical and solutions-oriented approach.</li><li>High level of adaptability and flexibility in a dynamic environment.</li></ul>

<p>We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very strong and solid relationships with key accounts, maximize their potential and improve their performance, deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.</p><p>What s On Your Plate?</p><ul><li>Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision-makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.</li><li>Identify, develop, and typically close new sales opportunities.</li><li>Create demand for the organization's products and services by raising their profile with customers.</li><li>Achieve revenue targets by increasing revenue spend per account.</li><li>Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.</li><li>Service quality need to be consistent for all the brands.</li><li>Maintain continuous business relationship with clients/ restaurants</li><li>Provide excellent service and support in order to build strong relationship and resolving operational issues between clients/ restaurant and company.</li><li>Optimize the restaurant content (MOA, Delivery time).</li><li>Maintain regular relationships with various stakeholders from the brand</li><li>Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement.</li><li>Provide and maintain high service levels to the brands to ensure a seamless experience to both customers and partners.</li><li>Work internally with the various departments to ensure all requirements of brand is met.</li><li>Update and maintain a track record of all activities related to the brand on SalesForce.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3-5 years full time professional experience in related field.</li><li>Previous experience working in an e-commerce or FMCG company is a plus</li><li>In-depth Knowledge of Food Industry Market and e-commerce.</li><li>Able to analyze data and sales statistics and curate a solution</li><li>Proficient in Excel</li><li>Excellent verbal and written communication skills</li></ul>

<p>We are seeking an experienced and dynamic Front Office Manager to join our hospitality team in Swissotel Resort El Qusier, Egypt. In this pivotal leadership role, you will oversee all front-facing operations and lead a dedicated team to deliver exceptional guest experiences while maintaining operational excellence. Reporting to senior management, you will be responsible for driving service quality, team performance, and revenue optimization across all front office functions. Your leadership, strategic vision, and commitment to hospitality excellence will be instrumental in creating a welcoming environment where guests feel valued and colleagues are empowered to succeed. Lead, mentor, coach, and develop front office team members, fostering a culture of accountability, engagement, and service excellence Oversee daily front office operations including front desk, concierge, bell services, and guest services to ensure seamless service delivery and adherence to organizational standards Champion a consistently professional, warm, and personalized guest experience by resolving concerns promptly and effectively Monitor and analyze guest feedback, service recovery opportunities, and operational trends to continuously enhance the guest experience and identify improvement areas Manage room revenue performance by collaborating on revenue strategy discussions and supporting the implementation of revenue management initiatives Foster strong collaboration and communication across all resort departments to ensure coordinated and efficient service delivery Balance operational, financial, and people-focused objectives through effective management of guest satisfaction, colleague engagement, and business performance metrics Identify opportunities for process improvement and innovation, encouraging team participation and continuous operational enhancement Manage labor costs, scheduling, and departmental payroll in alignment with budgeted goals while maintaining service quality standards Support recruitment, onboarding, performance management, and succession planning initiatives for front office team members Ensure department training programs are maintained and service standards are consistently executed across all shifts Ensure compliance with all company policies, procedures, health and safety standards, and local regulations, maintaining a safe and productive work environment Demonstrate flexibility and resilience in managing operational challenges and adapting to changing business needs Perform additional duties and responsibilities as assigned by senior management</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications:</h2><ul><li>Previous leadership experience in front office operations within a hotel, resort, or luxury hospitality environment</li><li>Proven ability to lead, coach, and develop high-performing teams with demonstrated results</li><li>Strong communication, interpersonal, and conflict resolution skills</li><li>Excellent service recovery and problem-solving abilities</li><li>Demonstrated expertise in budget management and financial acumen</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Ability to work a flexible schedule, including weekends and holidays as required</li><li>Knowledge of health and safety compliance standards and best practices</li><li>Proficiency in staff scheduling and labor management</li></ul><h2>Preferred Qualifications:</h2><ul><li>Experience with revenue management strategies and implementation</li><li>Demonstrated track record of process improvement and innovation initiatives</li><li>Familiarity with luxury hospitality brand standards and service protocols</li><li>Background in guest experience management and satisfaction optimization</li><li>Experience managing multi-departmental coordination and cross-functional projects</li><li>Certification in hospitality management or related field</li></ul><h2>Essential Attributes:</h2><ul><li>Commitment to fostering an inclusive environment where every individual feels valued and respected</li><li>Ability to empower and support colleagues while recognizing their contributions</li><li>Drive to achieve exceptional results and maintain high performance standards</li><li>Resilience and adaptability in a dynamic hospitality environment</li><li>Transparent and ethical approach to leadership and decision-making</li></ul>

<p style=\"text-align:left\"><b>Job Location</b></p>CAIRO BUSINESS OFFICE<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p><b>Key Responsibilities</b></p><ul><li>Drive digital commerce growth across key online retailers.</li><li>Develop and execute strategies to improve traffic, conversion, and sales performance.</li><li>Partner with Brand, Sales, and Media teams to deliver business objectives.</li><li>Manage digital commerce campaigns and optimize performance through continuous improvement.</li><li>Own budget planning, tracking, and investment effectiveness.</li><li>Use data and analytics to identify opportunities and inform business decisions.</li><li>Lead testing and innovation initiatives to unlock new growth opportunities.</li><li>Collaborate with cross-functional teams to deliver integrated business results.</li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p><b>Preferred Experience </b></p><ul><li>Experience in Digital Commerce, Performance Marketing, Retail Media, E-commerce, or related growth functions.</li><li>Strong analytical mindset with the ability to translate data into business actions.</li><li>Proven ability to manage multiple stakeholders and deliver results in a fast-paced environment.</li><li>Experience managing investments and driving measurable business outcomes through digital channels.</li></ul><p></p><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</p><p></p><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000156838<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level