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<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a senior Java technical lead to provide technical leadership across multiple software delivery initiatives, from early planning through to production deployment. This role is ideal for an individual who combines deep Java expertise with the ability to guide teams, shape technical direction, and ensure high-quality, predictable delivery in a fast-paced, agile environment.</p> <h4>What you’ll do</h4> <ul> <li>Lead software development initiatives from design through to production delivery.</li> <li>Design scalable and maintainable software solutions aligned with best practices and business requirements.</li> <li>Ensure the technical team has a clear and shared understanding of system design and implementation approach.</li> <li>Implement business requirements in line with approved design documentation.</li> <li>Provide clear and accurate reporting on technical progress, risks, challenges, and recommendations.</li> <li>Coach and support technical team members, offering guidance throughout the project lifecycle.</li> <li>Select appropriate technologies and tools to meet customer and system needs.</li> <li>Manage multiple projects and priorities concurrently while maintaining delivery quality.</li> </ul> <h4>Who you are</h4> <ul> <li>Strong proficiency in object-oriented programming and SOLID principles.</li> <li>Extensive hands-on experience with Java 8 or later versions.</li> <li>Solid understanding of software design patterns and architectural principles.</li> <li>Experience with Hibernate and ORM frameworks.</li> <li>Strong knowledge of SQL and NoSQL databases.</li> <li>Experience with unit testing and test-driven development practices.</li> <li>Proficiency in Spring Boot, Git, and Maven.</li> <li>Experience with containerisation technologies such as Docker and Kubernetes.</li> <li>Good understanding of microservices architecture.</li> <li>Experience integrating RESTful and SOAP-based APIs.</li> <li>Familiarity with Agile delivery methodologies.</li> <li>Clear and effective communication skills, with the ability to remain composed and delivery-focused under pressure.</li> <li>A degree in Computer Science, Engineering, or equivalent practical experience.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to large-scale, enterprise-grade technology platforms within a global organisation.</li> <li>Opportunities to influence technical direction and architectural decisions.</li> <li>A collaborative environment that values knowledge sharing and continuous improvement.</li> <li>Access to structured training and certification opportunities.</li> <li>Clear pathways for career growth and internal mobility within VOIS.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced technical leadership and team coaching capabilities.</li> <li>Enterprise-level solution design and delivery practices.</li> <li>Cross-project prioritisation and stakeholder communication.</li> <li>Scalable microservices and cloud-native delivery approaches.</li> <li>Quality, predictability, and engagement-driven delivery metrics.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte Deloitte, established globally in 1845, is the world s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>In-depth understanding of both front-end and back-end technologies, frameworks, and tools commonly used in web development.</p></li><li><p>Proven ability to manage complex projects, from requirement gathering and planning to execution and delivery, while ensuring alignment with business goals.</p></li><li><p>Strong leadership qualities, including the ability to mentor and guide a team of developers, set clear expectations, and foster a collaborative and productive work environment.</p></li><li><p>Extensive experience in reviewing code for quality, security, and adherence to coding standards, while providing constructive feedback to team members.</p></li><li><p>Proficiency in designing scalable, modular, and maintainable application architectures that meet both technical and business requirements.</p></li><li><p>Adept at solving technical challenges, debugging complex issues, and providing innovative solutions to overcome obstacles in development.</p></li><li><p>Excellent communication skills to facilitate effective interaction with team members, stakeholders, clients, and cross-functional teams.</p></li><li><p>Ability to identify potential project risks, devise mitigation strategies, and make informed decisions to minimize disruptions and delays.</p></li><li><p>Experience in engaging with clients or stakeholders to understand their needs, manage expectations, and ensure project success.</p></li><li><p>Dedication to continuously improving development processes, incorporating new tools, methodologies, and best practices to enhance team efficiency and project outcomes.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title: Associate, Technical Writer</b></p><p>Location – city, country: Cairo, Egypt</p><p>Job Summary: Produces and maintains technical documentation, tutorials and general learning materials for software products, services and processes.</p><p>Responsibilities:</p><p>Produce user guides, guidelines, and training materials for desktop, mobile, and web enabled applications in various languages, primarily Arabic and English. Formats include documents, PDFs, online help files, HTML, and videos.</p><p>Proofread guides to track incorrect statements, alert messages, instructions, and spelling mistakes available, and suggest corrections.</p><p>Edit and finalize documents to make them ready for publication and distribution to customers.</p><p>Design and develop product feature lists, function lists, write-ups, document templates, QCPs and forms.</p><p>Provide translation services of documents, brochures, videos, PowerPoint presentations, and company communications to internal clients – mainly from English to Arabic and vice versa</p><p>Provide advice on appropriate use of language in products and product documentation.</p><p>Provide language support to other departments regarding grammar, spelling, and sentence structure.</p><p>Work with cross-functional teams to gather, organize and document information, and maintain project-related documentation.</p><p>Maintain accurate records and files of work and revisions. Submit work status updates to management.</p><p>Complete special projects and assignments as needed.</p><p>Required Skills&nbsp;&nbsp;</p><p>Excellent written and verbal communication skills (Arabic &amp; English).</p><p>Excellent editing skills, with attention to detail, consistency and a strong focus on quality.</p><p>Excellent communication skills, ability to communicate effectively with individuals at all levels, with appropriate discretion where required.</p><p>Strong ability to follow established standards.</p><p>Advanced proofreading, indexing, document design and document publishing skills.</p><p>Excellent knowledge in Microsoft Office.</p><p>Good knowledge in graphical tools such as SnagIt and Paint Shop Pro, etc.</p><p>Excellent research, planning and analytical skills.</p><p>Excellent project and time management skills.</p><p>Flexibility and a proven ability to work well under pressure.</p><p>Self-motivated, practical, proactive, and solution oriented.</p><p>High degree of commitment, engagement and independence.</p><p>Organizational, multi-tasking, interpersonal, and problem-solving skills.</p><p>Qualifications and Experience:</p><p>Bachelor's degree in Computer Science, Computer Information System, Translation with some technical training or any other related field.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills</strong></p><ul><li>Excellent written and verbal communication skills (Arabic &amp; English).</li><li>Excellent editing skills, with attention to detail, consistency and a strong focus on quality.</li><li>Excellent communication skills, ability to communicate effectively with individuals at all levels, with appropriate discretion where required.</li><li>Strong ability to follow established standards.</li><li>Advanced proofreading, indexing, document design and document publishing skills.</li><li>Excellent knowledge in Microsoft Office.</li><li>Good knowledge in graphical tools such as SnagIt and Paint Shop Pro, etc.</li><li>Excellent research, planning and analytical skills.</li><li>Excellent project and time management skills.</li><li>Flexibility and a proven ability to work well under pressure.</li><li>Self-motivated, practical, proactive, and solution oriented.</li><li>High degree of commitment, engagement and independence.</li><li>Organizational, multi-tasking, interpersonal, and problem-solving skills.</li></ul><p><strong>Qualifications and Experience:</strong></p><ul><li>Bachelor's degree in Computer Science, Computer Information System, Translation with some technical training or any other related field.</li></ul><p></p></section>

At Azizi Developments, we are a dedicated team committed to creating exceptional living spaces across Dubai’s most sought-after locations. As one of the UAE’s premier private developers, our construction-driven approach is grounded in transparency, quality, integrity, and customer focus, ensuring we deliver real value in every project we undertake. Our Chief Technical Office plays a crucial role in this journey, driving value engineering, addressing complex site challenges, and ensuring each design is executed with precision and efficiency. Join us and become part of a team that bridges vision with execution, powering the delivery of Dubai’s next generation of iconic developments.<br>Role Description:<br>The Technical BIM Architect is responsible for developing, maintaining, and coordinating architectural BIM models and construction documentation through BIM workflows. The role focuses on accurate model authoring, construction detailing, model quality, and multidisciplinary coordination, ensuring that deliverables align with design intent, architectural construction technology, project requirements, site conditions, and approved BIM standards.<br>Responsibilities:<br>1. Model Authoring & Parametric Development Develop and maintain architectural BIM models in Autodesk Revit in accordance with project requirements, BIM standards, BEP, and required LOD. Develop and manage parametric families, model elements, and associated information in line with project standards. Apply architectural construction knowledge to support accurate and technically coordinated model development. Maintain organized and up-to-date WIP models for coordination and review.<br>2. Drawing Extraction & Construction Detailing<br>Extract and produce accurate GFC drawings from coordinated BIM models. Prepare and maintain Revit documentation, including dimensions, annotations, details, schedules, and related information. Incorporate approved design changes, RFIs, technical comments, and coordination updates into drawings. Ensure GFC drawings comply with project requirements, specifications, standards, and approved typical details. Deliver drawing packages within the required submission deadlines.<br>3. Model Maintenance & Quality Assurance<br>Maintain BIM models and associated information throughout the project lifecycle. Perform quality checks on models, drawings, and documentation to identify and resolve errors or inconsistencies. Ensure model development, information, and documentation comply with the required LOD and project standards. Verify the accuracy and quality of GFC drawings and model deliverables prior to submission and approval.<br>Job Requirements Bachelor’s Degree in Architecture or Architectural Engineering. Minimum of 6+ years of relevant professional experience. Previous experience working with a construction or contracting company is mandatory. Strong experience in architectural design, drafting, and the production of architectural shop drawings. Advanced proficiency in Autodesk Revit, particularly in BIM modeling, technical detailing, and construction documentation. Good working knowledge of Auto CAD for drawing reference, review, and coordination. Experience working with coordinated BIM models within a contractor or construction environment. Strong understanding of construction methodologies, site execution, and construction materials. Ability to effectively coordinate with Architectural, Structural, and MEP disciplines. Experience using BIM 360 / Autodesk Construction Cloud (ACC). Proficiency in Autodesk Navisworks will be an advantage. Ability to identify, track, and resolve multiple coordination issues while working under tight deadlines. Strong technical communication, coordination, and problem-solving skills. Ability to work effectively in a fast-paced construction environment. English language proficiency is required. Willingness to travel and flexibility in working hours, as required.<br>Preferred Software Skills:Autodesk Revit | Autodesk Navisworks | Autodesk Construction Cloud (ACC) | Auto CAD

Аbout Global Foundries <br><br>Global Foundries (GF) is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GF makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.<br><br>About The Role<br><br>We are seeking a highly motivated Member of Technical Staff (MTS) Firmware Engineer to join our expanding engineering team. In this role, you will design, develop, validate, and maintain embedded firmware solutions for next-generation high-speed networking, optical interconnect, and semiconductor products.<br><br>You will work closely with Digital Design, Verification, and Systems teams to enable product bring-up, hardware validation, feature development, and performance optimization across complex hardware platforms.<br><br>This position offers the opportunity to work on cutting-edge technologies including high-speed Ser Des, optical engines, silicon photonics, and Co-Packaged Optics (CPO) systems.<br><br>Key Responsibilities<br><br>Design, implement, debug, and maintain embedded firmware for complex hardware platforms. Develop firmware for embedded processors, microcontrollers, and management controllers integrated within advanced ASIC and optical systems. Create low-level device drivers and hardware abstraction layers (HAL). Implement control, monitoring, telemetry, diagnostics, and configuration firmware. Support board bring-up, silicon validation, and system integration activities. Develop interfaces for standards-based management protocols such as I2C, SPI, UART, MDIO ... etc Collaborate with Digital Design and Verification teams to define firmware-hardware interfaces. Participate in architecture reviews and contribute to firmware requirements and specifications. Analyze system performance and optimize firmware for latency, throughput, memory utilization, and power efficiency. Create automated validation and regression environments for firmware testing. Debug hardware/software interactions using lab equipment such as oscilloscopes, logic analyzers, protocol analyzers, and JTAG debuggers. Document firmware architecture, APIs, design specifications, and test procedures. Support customer in resolving complex technical issues.<br><br>Required Qualifications<br><br>Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field.10+ years of firmware or embedded software development experience. Strong proficiency in C/C++ programming. Experience with embedded real-time systems and firmware architecture. Solid understanding of computer architecture, microcontrollers, and embedded processors. Experience working with communication protocols such as: I2C / SPI / UART / MDIOExperience using source control systems (Git). Strong debugging and problem-solving skills. Excellent written and verbal communication skills.<br><br>Preferred Qualifications<br><br>Experience with networking, data center, telecom, or semiconductor products. Knowledge of high-speed interfaces such as: Ethernet / UCIeExperience developing firmware for ASICs, FPGAs, or custom silicon. Familiarity with silicon bring-up and post-silicon validation. Understanding of optical networking and silicon photonics systems. Experience with CMIS management interfaces. Familiarity with Linux device drivers and embedded Linux environments. Experience with scripting languages such as Python, Perl, or Tcl. Exposure to secure boot, firmware update mechanisms, and reliability features. Understanding of firmware verification and automation methodologies.<br><br>Required Technical Skills<br><br>C/C++Git Embedded Debugging Firmware Architecture Hardware Interfaces Real-Time Systems<br><br>Preferred Technical Skills<br><br>Python Embedded Linux CMISPCIeEthernet UCIeFPGA Prototyping JTAGCI/CD Automation<br><br>Success Metrics<br><br>The Successful Candidate Will<br><br>Deliver robust and production-quality firmware solutions. Drive successful board and silicon bring-up efforts. Improve firmware quality through automation and testing. Collaborate effectively across multidisciplinary teams. Contribute innovative technical solutions to complex system challenges. Help accelerate product development and time-to-market.<br><br>Why Join Us?<br><br>Work on industry-leading networking and semiconductor technologies. Contribute to next-generation optical and high-speed connectivity solutions. Collaborate with world-class ASIC, DSP, and system architects. Competitive compensation and benefits. Strong opportunities for technical growth and career advancement. Innovative, collaborative engineering culture.<br><br>Apply today and help shape the future of high-performance connectivity and silicon innovation.<br><br>Information about our benefits you can find here: https://gf.com/careers/opportunities-in-europe/

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main Responsibilities:</p><p>Prepare low current systems design, installation and shop drawings submittals.</p><p>Coordinate with SEM the systems requirements to ensure technical requirements are fulfilled</p><p>Study project contract documents (Tenders, BOQ, design specifications)</p><p>Prepare as-Built drawings, handover deliverables &amp; submit to the customer.</p><p>Meet &amp; Coordinate with the consultants, customers to ensure all low current requirements are fulfilled</p><p>Prepare monthly progress reports.</p><p>Coordinate plant engineering submittals with DC</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Experience, Qualifications &amp; Skills Requirements:</h3><ul><li>Bachelor's degree in electric, telecommunications engineering / MSC is a plus</li><li>Minimum of 3 years experience at low current systems.</li><li>Professional in using AutoCAD, Revit MEP is a must</li><li>Experience using MS Office, adobe acrobat, InDesign.</li><li>Excellent communication, problem-solving skills.</li><li>Previous proven experience in large scale projects</li><li>Fluency in Arabic &amp; English languages is a must.</li></ul><p></p></section>

Who We Are<br><br>Döhler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the global food, beverage and nutrition industry. Döhler is all about mastering sensory performance and nutrition. Being sustainable by nature, we help to nourish the world better – good for people, good for planet.<br><br>Our customers are at the heart of all we do and are the reason why we exist. With more than 45 production sites, 75 offices and application centers, Döhler creates value for customers in over 160 countries. More than 8,500 dedicated employees, including 1,000 people in R&D and technology, are committed to making our customers successful.<br><br>Role Brief: Drive product development and strategy, ensuring technical feasibility and alignment with market and customer needs.<br><br>Area of Scope: Morocco, Libya & Mauritania<br><br>General Building Blocks<br><br>Apply the divisional strategy within the area of responsibility. Integrating new employees into the workflow and team. Promote team spirit. Ensure optimal information exchange within the team and with the interfaces. Setting impulses for continuous standardization and optimization of processes and organizational structures as well as implementation of corresponding measures in coordination with the manager. Contributing ideas and implementing the digital transformation in the area of responsibility. Coordinating and implementing digitization projects in cooperation with the interfaces. Optimizing and mapping new and existing business processes in the digital databases and systems. Adhere to approved budget and initiate appropriate action on impending and identified variances in coordination with manager. Comply with legal requirements and internal regulations. Documenting efficient and effective processes in the company's internal IT systems.<br><br>Job Profile-specific Building Blocks<br><br>Drive the product development activities along the different LtO-stages in close collaboration with Sales Being "technical" integral part of the opportunity team for all customer projects (LtO), thereby responsible for project management and project controlling as well as checking product requests for technical feasibility Identifying gaps in the product range and establishing and constantly updating the product sub-range in collaboration with Application and BU's Deliver suitable product solutions in line with the given requirements into the LtO / for our customers Depending on technical and conventional request, potential / strategic aspects and existing portfolio (AZURE) the following possibilities for execution (project types) are given: Assortment, Application, Development, Technical Development<br><br>Requirements<br><br>Bachelor in beverage or food technology, Biotechnology or a comparable natural science studies. Minimum 5 years of experience. French language is a must.<br><br>Your Benefits<br><br> Culture: Friendly and informal atmosphere, family-owned company, flat hierarchies, short communication channels, and helpful colleagues Impact: You are an integral part of our business success and make an important contribution to the future of nutrition Empowerment: You can fully unleash your potential and have the opportunity to take on responsibilities Welcome@Döhler: Onboarding event for all new colleagues, as well as several weeks of individual training. Digitalization: We maintain excellent partnerships with market-leading innovators, allowing you to access and work with state-of-the-art technologies Social gatherings, events, financial benefits Döhler Academy: You have the opportunity to continuously develop your education further through internal and external training programs Food is taken care of: On-site cafeteria with regional and varied cuisine and complimentary drinks (location-specific) Stay fit: Take advantage of Football sport practicing Insurance, Meal, Transportation benefits<br><br>Equal Opportunities For All<br><br>We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, social background or any other characteristic protected by applicable laws, regulations and ordinances.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>In this role you will supervise ongoing painting works on projects in Cairo and other locations to ensure the correct products are used and applied properly, in accordance with Jotun's technical data sheets and method statements to achieve the desired performance.<br>This role is based at our Head Office in New Cairo and reports to the Technical Sales Support Manager within the Decorative Projects Team.<p><b>Responsibilities:</b>&nbsp;</p><br><ul><li>Conduct regular site visits to monitor painting activities and ensure Jotun products are applied in accordance with technical specifications, approved procedures, and quality standards.</li><li>Perform on-site inspections, assessments, and testing, preparing technical reports to verify compliance with project requirements and product performance.</li><li>Investigate and resolve customer complaints by conducting site inspections, coordinating with relevant stakeholders, and following through the complete resolution process.</li><li>Collaborate with the R&amp;D team to troubleshoot technical issues, provide application recommendations, and support field trials for new products.</li><li>Recommend suitable coating systems and application methods based on project conditions, while monitoring paint consumption and reporting any deviations or shortages.</li><li>Promote a strong safety culture by ensuring all painting activities comply with HSE regulations and Jotun's safety standards.</li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>What We Look For:</span></b></p><br><ul><li>Bachelor's degree in Civil or Architecture Engineering.</li><li>Excellent command of English, both written and spoken.</li><li>Minimum 3 years of experience in construction sites.</li></ul><p><b>Competencies We Look for:</b></p><br><ul><li>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</li><li>Acts on own initiative, makes things happen and accepts responsibility for the results</li><li>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</li><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</li><li>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</li><li>adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</li></ul><p><b>What We Offer:</b></p><br><ul><li>Competitive compensation and benefits</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Academy.</li><li>Career development opportunities across multiple disciplines and geographies</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</li><li>A supportive and inclusive company culture where you can be your authentic self</li><li>A focus on having fun together through team buildings and social activities</li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>15.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Senior Technical Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure.</li> <li>Build and innovate to replace large-scale manual operating processes with scripts and applications.</li> <li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure.</li> <li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure.</li> <li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing.</li> <li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks.</li> <li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context.</li> <li>Design automated systems management solutions with self-repair/healing as the goal.</li> <li>Focus on reducing technical lead time for infra and network for all DevOps teams.</li> <li>Provide huge positive customer impact by reducing downtime and costs.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>10+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure.</li> <li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation).</li> <li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines.</li> <li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management.</li> <li>Experience with Python, Bash, Go scripting.</li> <li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting.</li> <li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees.</li> <li>Able to design and build frameworks or toolsets to be reused by the wider engineering community.</li> <li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.).</li> <li>Experience with data streaming technologies.</li> <li>Experience of agile methodologies and associated toolsets and code repositories.</li> <li>Strong collaboration and stakeholder engagement skills.</li> <li>Self-motivated and organized person.</li> <li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation.</li> </ul> <h4>Desirable</h4> <ul> <li>Cloud certified with experience.</li> </ul> <h4>Required</h4> <ul> <li>Strong technical skills and demonstrated experience in each of the following areas:</li> <li>Excellent communication (written and oral) and interpersonal skills.</li> <li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models.</li> <li>Demonstrated teamwork and collaboration in a professional setting.</li> <li>Flexible and willingness to work on different projects and programming.</li> <li>Coordinate the work of a small team of junior engineers, or the build of a sizable application or tooling component.</li> </ul> <h4>Connect to your service line - Consulting</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on those matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

Seeking experienced candidate having experience on modules Oracle HCM Cloud Core HR /Absence / Payroll /Compensation. The ideal candidate will have a strong background in Oracle Human Capital Management (HCM). Work closely with clients to understand their HR processes and requirements, design solutions, and implement. Should be able to manage a team of functional resources. Should be an expert in at least two modules in Oracle HCM Cloud with Core HR as one mandate module.<br>Key Role and Responsibility<br> 1. Should have a total of at least 15+ years of IT experience. 2. Collaborate with clients to gather business requirements and translate them into technical specifications for Oracle Core HR modules.<br> 3. Configure and customize the Oracle Core HR module to meet client-specific needs, including organization structure setup, position management, employee data management, and other HR processes.<br> 4. Provide ongoing support and troubleshooting for Oracle Core HCM modules, including resolving configuration errors, data discrepancies, and user inquiries.<br> 5. Stay updated on the latest Oracle HCM releases, patches, and updates, and assess their applicability to clients' needs.<br> 6. Collaborate with cross-functional teams, including HR, IT, and business stakeholders, to ensure successful implementation of projects.7. Should have hands on expertise on Personalization, workflow, design studio.<br>8. Exposure to HDL, OTBI Dashboards or SQL skills would be an added advantage.9. Technical knowledge of BI reports, data conversion is a plus

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.</p><br><br><br><p><b>Analytical Technical Services Analyst</b></p><br><br><p>You will validate and support analytical methods that ensure product and material quality. You will work closely with laboratory colleagues, quality and production teams. We value practical problem-solving, clear communication, and a focus on data integrity. This role offers hands-on technical work, chances to grow into wider technical leadership, and the opportunity to contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together.</p><br><br><br><p><b>Responsibilities:</b></p><br><br><p>This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:</p><br><br><p>- Validate analytical methods and cleaning verification methods according to approved protocols and regulatory expectations.</p><br><br><p>- Perform routine and non-routine testing of raw materials, packaging, intermediates, finished products and stability samples using validated methods.</p><br><br><p>- Operate, maintain and troubleshoot laboratory instruments such as HPLC, GC, UV/Vis, IR, atomic absorption and analytical balances.</p><br><br><p>- Prepare and standardize reference standards, reagents and solutions; keep accurate laboratory records and maintain data integrity.</p><br><br><p>- Support technical investigations, root cause analysis and corrective actions for out-of-specification results or equipment issues.</p><br><br><p>- Contribute to method transfers, prepare or update SOPs, and support knowledge sharing during product launches.</p><br><br><br><p><b><i>Why you?</i></b></p><br><br><br><p>Working arrangement: This position is on-site in Egypt. You will be based in our laboratory and regularly collaborate with cross-functional colleagues.</p><br><br><br><br><p><b>Basic Qualification:</b></p><br><br><br><p>We are seeking professionals with the following required skills and qualifications to help us achieve our goals:</p><br><br><p>- Bachelor’s degree in Pharmaceutical Sciences, Chemistry, Biology or a related science field.</p><br><br><p>- 0 to 3 years of practical laboratory experience in analytical testing, preferably in a regulated industry.</p><br><br><p>- Practical experience or training with common analytical instrumentation and laboratory techniques.</p><br><br><p>- Knowledge of good laboratory practice (GLP), good manufacturing practice (GMP) and basic environmental, health and safety (EHS) expectations.</p><br><br><p>- Basic computer skills and ability to use laboratory systems and standard office software.</p><br><br><p>- Effective communication skills in English and ability to work well in diverse teams.</p><br><br><p><b>Preferred Qualification:</b></p><br><br><br><p>If you have the following characteristics, it would be a plus:</p><br><br><br><p>- Hands-on experience operating HPLC and GC with basic method troubleshooting skills.</p><br><br><p>- Experience with stability sample handling, stability programs or stability storage management.</p><br><br><p>- Experience in raw materials or packaging testing and supplier certificate of analysis review.</p><br><br><p>- Familiarity with Quality Management Systems and experience following or writing SOPs and technical protocols.</p><br><br><p>- Previous experience in a multinational or highly regulated environment.</p><br><br><p>- Strong attention to detail and a clear commitment to data integrity.</p><br><br><br><p>What we value</p><br><br><p>We look for people who are curious, reliable and ready to learn. You will be supported with coaching and practical experience. Our team values respect, transparency, accountability and collaboration. If you want to build technical skills and make a meaningful impact, we encourage you to apply.</p><br><br><p>Ready to apply?</p><br><br><p>If this role feels like the next step for you, please apply. Tell us how your experience and mindset will help the team deliver high-quality results. We look forward to learning about you.</p><br><br><br><p><b>Skills</b></p><br><br>Data Integrity, Detail-Oriented, Digital Fluency, GxP Regulations, Lean Management, Problem Solving, Quality Assurance (QA), Quality Control (QC), Risk Awareness, Testing Operations<br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.<br><br><br><b>What you’ll do</b> <br><ul> <li>Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services.</li> <li>Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments.</li> <li>Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls.</li> <li>Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services.</li> <li>Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement.</li> <li>Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity.</li> <li>Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements.</li> <li>Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies.</li> <li>Contribute to operational planning, budget management, service investment forecasting, and business continuity activities.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Bachelor’s degree in Engineering, Computer Science, or a related technical discipline.&nbsp;</li> <li>Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.&nbsp;</li> <li>Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server</li> <li>technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services.</li> <li>Experience with vulnerability management, configuration management, automated deployment, and information security controls.</li> <li>Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements.</li> <li>Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.&nbsp;</li> <li>Comfortable working within an on-call support model and collaborating across international teams and cultures when required.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to lead security and infrastructure services that support large-scale global business operations.</li> <li>Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments.</li> <li>Experience influencing service strategy, operational excellence, and business continuity initiatives.</li> <li>Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact.</li> <li>Participation in global projects that drive innovation, security maturity, and service transformation.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced cyber security governance and enterprise risk management.</li> <li>Large-scale infrastructure operations and service reliability management.</li> <li>Strategic stakeholder engagement and customer-centric service delivery.</li> <li>Security incident management, crisis response, and business continuity practices.</li> <li>IT service management, operational governance, and continuous improvement methodologies.</li> <li>Leadership and team development within complex global environments.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Network</li> </ul> <br><br><br><br> </div>

Role & responsibilities• Lead the sales and development process of creating opportunities, establish pipeline of potential accounts by identifying new opportunities.• Responsible for generating new enquiries and customers and sustaining strong relationships and contacts with clients.• Registering with key clients and promoting the company portfolio of products and services.• Maintaining good relationship with customers (procurement/technical) teams by visits, calls, and close follow-up.• Identify market conditions, competitors, relationship status, and collaborative opportunities.<br>Requirements:<br>• Engineering Degree (Mechanical or Electrical) is preferred or equivalent experience in Business.• A Sales background of 2-5 years in the fields of Fire Protection Systems or similar business.• Experience in building and managing long-term customer relationship.• Excellent verbal and written communication skills in English.• Experience in the Oil & Gas sector is an added advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a&nbsp;sustainable&nbsp;economy where everyone can prosper. We support a wide range of digital payments choices, making transactions&nbsp;secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Customer Technical Services Analyst<br>Who is Mastercard?<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.<br>Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br>Overview<br>The Global Customer Care team is looking for Senior Customer Technical Services Analyst to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.<br>Global Customer Care acts as a single point of contact for our external customers and internal business partners. GCC completes analysis of wide variety of customers’ business and technical inquiries, providing end-to-end ownership. GCC is in essence ‘The face of MasterCard’ to ensure our customers receive world class support.<br>Purpose of job<br>•Provide operational and technical support for customers analyzing a wide variety of issues, determine needed actions, and follow through to resolution<br>•Interact with customers to provide information in response to inquiries about products or services and handle and resolve customer issues via telephone and electronic communications (e-mail)<br>Specifics<br>Regional Global Customer Care responsibilities:<br>Regional Customer Support; Basic to Intermediate understanding of Core Products<br>•The position will be part of a global team providing fantastic Customer Support<br>• Are you looking for a chance to start something from scratch?<br>•Have you always been a leader of change and part of the solution?<br>• Do you enjoy creating your own future and choosing the direction it takes?<br>Role <br>• Provide world class support leveraging our Shared Service support model while integrating new procedures across a regional and global network<br>• Communicate frequently and clearly with different products and understand future enhancements<br>• Create documentation materials to be leveraged in a re-useable scalable way so that the product line can be supported on a global level with minimal effort <br>• Serve as focal point for customer issues, concerns and requests for enhancements. <br>• Capture detailed and accurate information about issues, concerns and enhancements. <br>• Work with global customers to complete service inquiries about MasterCard core applications and products. <br>• Collaborate with others in support of products, processes and problem resolution. <br>• Demonstrate the ability to negotiate, resolve and present to internal/external customers. <br>• Lead and/or participate in customer visits for training, education and operational support. <br>• Potential customer visits for training, education and operational support. <br>• Simulate or recreate user issues to resolve operating difficulties. <br>• Recommend and implement business or process improvements, while recognizing global perspectives. <br>• Demonstrate leadership qualities, displaying mentoring ability, project leadership and delegation on an as-needed basis, follow-through, team participation and self-management.<br>All About You<br>Knowledge / Experience: <br>• Technical/operations experience within financial/payments industry <br>• Previous customer service experience required. <br>• Experience in Card domain/operations<br>• Must have a good understanding of Core Products (Credit/Pre-paid/Debit)<br>• Must be familiar with Card Payment Industries (Issuer &amp; Acquirer)<br>• You should be able to display superior Customer Service<br>• Should be able to handle various geographical customer challenges (EEMEA)<br>Skills/ Abilities: <br>• Excellent interpersonal skills and written and verbal communication skills. <br>• Technical and operational skills (PL/SQL, Unix, MS Office, etc) <br>• Advanced analytical, problem resolution and project management skills, including negotiation and conflict resolution. <br>• Ability to adapt to a personal work style to accommodate an ever changing, diverse and global environment and to organize and prioritize multiple tasks simultaneously based on current business needs<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>