وظائف فنى بصريات في مصر

Core Technology Stack AWS (5+ years) •EKS • ECS • Terraform• Istio •Datadog • Git Lab CI/CD (Advanced) •Argo CD • Serverless Framework• Node.js •Python • Temporal• Docker •Cloud Formation<br>Role Overview As a Senior Dev Ops Engineer, you will take a hands-on approach to the delivery and automation of our cloud infrastructure, supporting continuous integration and deployment. You will work closely with the Dev Ops Technical Lead and collaborate with software engineering teams to build, secure, and scale our platform. This is a financial services environment where security, compliance, and reliability are not optional. You will be expected to build and maintain infrastructure that meets SOC 2 Type II, PCI DSS, and GDPR as a basic requirement while keeping the developer experience fast and friction-free – partnering with engineering teams.<br>Responsibilities Infrastructure & Platform Design, build, and maintain cloud-native infrastructure on AWS that is secure, automated, scalable, and highly available. Own and evolve our Kubernetes platform (EKS) including cluster operations, upgrades, networking, and security hardening. Manage and operate ECS (Fargate and EC2 launch types) for containerised workloads, including task definitions, service scaling, and deployment strategies. Design and maintain advanced AWS networking: Transit Gateways for multi-VPC/multi-account connectivity, Site-to-Site VPN, AWS Client VPN, VPC peering, Direct Connect, Route 53 DNS resolution, and network segmentation across environments. Manage and advance our Istio service mesh for traffic management, m TLS enforcement, canary deployments, and observability across microservices. Provision, configure, and maintain all AWS infrastructure as code through Terraform, enforcing best practices around modules, state management, and drift detection. Maintain and extend Cloud Formation stacks where applicable, including nested stack architectures and cross-stack dependencies. Implement and manage Git Ops workflows using Argo CD for declarative, auditable Kubernetes deployments. Build and operate serverless workloads using the Serverless Framework for event-driven and API-backed services. Maintain and support the infrastructure around Temporal: cluster operations, namespace management, monitoring, scaling, and ensuring high availability for engineering teams building durable workflows.<br>Observability & Reliability Deploy and configure Datadog across the full stack: infrastructure metrics, APM (distributed tracing), log management, synthetic monitoring, and SLOs. Design tagging strategies and dashboard standards that give engineering teams self-service visibility into their services. Build meaningful alerting with low noise: composite monitors, anomaly detection, and error budget burn-rate alerts. Perform infrastructure cost analysis and optimization on an ongoing basis, including reserved capacity planning and right-sizing.<br>Security & Compliance Maintain infrastructure that satisfies SOC 2 Type II, PCI DSS, and GDPR compliance requirements. Implement and enforce encryption at rest and in transit across all services using AWS KMS customer-managed keys. Ensure comprehensive audit logging: Cloud Trail organization trails, application-level audit logs, EKS audit logs, and tamper-proof log retention. Enforce least-privilege IAM policies, SCPs across AWS Organizations, and secret management through AWS Secrets Manager or SSM Parameter Store. Maintain network segmentation and security controls for cardholder data environments in line with PCI DSS. Collaborate with the App Sec engineer on vulnerability management, secret scanning in CI, and compliance evidence collection for audits.<br>CI/CD & Developer Experience Own and architect advanced Git Lab CI/CD pipelines across all services: multi-stage, multi-environment pipelines with dynamic child pipelines, DAG dependencies, and rules-based execution. Enforce Principle of Least Privilege (POLP) across CI/CD: scoped CI/CD variables, protected environments, least-privilege runner tokens, per-job service accounts, and minimal container image permissions. Design and maintain .gitlab-ci.yml standards across the organisation: reusable includes, extends, component templates, and shared CI libraries to eliminate duplication and enforce consistency. Build and maintain deployment tooling for Node.js and Python services across containerized and serverless targets. Ensure pipeline compliance: MR-based approvals, signed artifacts, deployment gates, approval rules, and full traceability from ticket to production. Manage Git Lab Runner infrastructure: autoscaling runners on AWS (EC2/EKS), runner caching strategies, Docker-in-Docker vs Kaniko for container builds, and runner security hardening. Optimise pipeline performance: caching, artifacts, parallel jobs, resource groups, and pipeline analytics to keep feedback loops fast.<br>Collaboration & On-Call Work collaboratively with software engineering teams to define infrastructure, deployment, and operational requirements. Contribute to the evaluation of new technologies and vendor products that drive additional value across the stack. Share knowledge and mentor junior team members through code reviews, documentation, and pairing sessions. Translate non-technical business requirements into technical infrastructure requirements. Participate in an on-call rotation: respond to production incidents, perform root cause analysis, and drive post-incident improvements to prevent recurrence.<br>Required Skills & Experience Must Have (in priority order) Deep AWS expertise across core services: VPC, IAM, EKS, ECS (Fargate and EC2), Lambda, S3, RDS, KMS, Cloud Trail, Route 53, API Gateway, and Organizations. (5+ years) Advanced AWS networking: Transit Gateway architectures, Site-to-Site VPN, AWS Client VPN, VPC design and subnetting, DNS (Route 53 private/public hosted zones, Resolver endpoints), VPC peering, Direct Connect, Private Link, and load balancing (ALB/NLB). Production Kubernetes experience (EKS strongly preferred) including cluster operations, RBAC, networking, HPA, and troubleshooting. (3+ years) Hands-on Istio service mesh experience: traffic management, m TLS, Virtual Service/Destination Rule configuration, sidecar tuning, and debugging with istioctl.(3+ years) Advanced Terraform experience including modules, workspaces, state management, and CI-driven plan/apply workflows. (3+ years) Advanced Git Lab CI/CD expertise: excellent understanding of CI syntax (rules, needs, DAG, dynamic child pipelines, includes/extends, components), pipeline security (POLP, protected variables/environments, runner isolation), MR approval workflows, and runner infrastructure management. (4–5 years) Serverless Framework for deploying and managing Lambda-based workloads. Datadog implementation and operations: Agent deployment in Kubernetes, APM instrumentation, log pipelines, custom metrics, dashboards, monitors, and SLOs. Security and compliance mindset: practical experience with SOC 2, PCI DSS, or similar regulatory frameworks in a fintech or financial services environment. Node.js hands-on experience: comfortable reading, debugging, and writing Node.js code. Understanding of the runtime, LTS lifecycle, and packaging. Python scripting for automation: boto3, CLI tools, CI scripts, data processing. Comfortable with concurrency patterns and packaging. Argo CD for Git Ops-based Kubernetes deployments. Docker and container best practices: image optimization, multi-stage builds, vulnerability scanning.<br>Required Certifications AWS Certified Dev Ops Engineer — Professional AWS Certified Solutions Architect — Associate Hashi Corp Certified: Terraform Associate or Engineer<br>Nice to Have Temporal platform operations: cluster deployment, namespace configuration, visibility store tuning, and worker infrastructure. Cloud Formation including nested stacks, macros, and cross-stack references. Certified Kubernetes Security Specialist (CKS). Azure Active Directory and Microsoft 365 integration. Experience with JIRA and Confluence for project tracking and documentation. Familiarity with SIEM toolsets and cloud log management platforms beyond Datadog. Experience running SOC 2 Type II audit cycles end-to-end, including evidence collection from the Dev Ops side. Contributions to open-source infrastructure tooling.<br>What We Value Ownership: you see a problem, you fix it. You don't wait for a ticket. Pragmatism over perfection: ship secure, maintainable solutions, iterate later. Clear communication: you can explain a VPC design to a product manager and a compliance requirement to an engineer. Curiosity: the appetite to learn and evaluate a wide variety of open-source technologies and tools. Reliability: comfortable with on-call responsibilities and committed to keeping production healthy.

<p><h4>We help the world run better</h4> <p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging u2013 but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p> <br> <p><strong>Do you like to help others?</strong> Hint u2013 you actively listen to connect people with solutions</p> <p><strong>Do you like telling stories?</strong> Hint u2013 from beginning to the end, people actively listen to you</p> <p><strong>Do you have a creative side?</strong> Hint u2013 bringing a story visually to life is exciting for you</p> <p><strong>Do you like working on a team?</strong> Hint u2013 you offer a point of view and collaborate well in a group</p> <p><strong>Do you wish you had more influence?</strong> Hint u2013 you have domain expertise in finance and would love to show it off</p> <br> <p>If you relate to the above questions, you just might have a future as part of the Presales Solution Advisory organization!</p> <p>In Solution Advisory, we listen and get to know a customeru2019s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</p> <p>Thatu2019s where <strong>YOU</strong> come in!</p> <br> <h4>The Team</h4> <p>We foster a supportive team environment and work as integral members of SAP account teams which serve our customers. You would be joining one of the most elite presales teams in Middle East North. You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do u2013 help people, tell stories and connect opportunity to a solution with passion!</p> <br> <h4>The Role</h4> <p>The primary role of the Finance Solution Advisor is to focus on presenting the value of SAP Finance and Risk Management portfolio. This Solution Advisor would possess advanced/expert-level knowledge of Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management. This advisor would also be able to understand the deep integration and financial experience. In this role, the advisor will be asked to learn Best Run Finance to help position the intelligent enterprise and showcase the value to both the C-suite and Office of the CFO.</p> <p>The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customeru2019s problem and is the right choice over other competitive offerings. During these cycles, they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Presales Senior Specialist collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.</p> <p>The Solution Advisor is knowledgeable in finance business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practices.</p> <br> <h4>As a specialist in the Finance and Risk Line of Business space, you will focus on one or more of the following areas:</h4> <br> <h4>Deal Support:</h4> <ul> <li>Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.</li> <li>Prepare and deliver value-based software demonstrations and presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing, and compelling customer presentation.</li> <li>In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li> <li>Demonstrate deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.</li> <li>Support RFI and RFP completion in support of customer proposals.</li> <li>Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li> <li>Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.</li> <li>Able to lead as a Solution Captain when deals require complex solutions across multiple lines of business to support a successful customer presentation or demo.</li> <li>Effectively leverage support teams who are there to support solution advisory success (Global/Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution Hubs, Deal Advisors, Solution Experience, Product Management).</li> </ul> <br> <h4>Demand Generation:</h4> <ul> <li>Support one-to-many sales and marketing events both on-site and virtually.</li> <li>Lead and support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li> <li>Collaborate with the sales team to identify whitespace opportunities at accounts.</li> </ul> <br> <h4>Solution Advisory Readiness:</h4> <ul> <li>Develop close relationships with market unit sales teams to promote effective sales methodologies.</li> <li>Participate in demo scenario design and planning and assist in configuration as needed. Participate in new product release input, testing, and training of peers.</li> <li>Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li> <li>While people might not use the word u201cGuruu201d out loud to describe you, it is what they will be thinking!</li> </ul> <br> <h4>Qualifications and Experience u2013 Do yours line up?</h4> <p>Hint: you donu2019t have to be an expert in everything and itu2019s okay if you havenu2019t had a Presales role in the past. If what youu2019ve read so far excites you, we want to talk!</p> <br> <h4>Experience:</h4> <ul> <li>5+ years of experience in SAP Finance implementation or relevant Finance/Accounting role.</li> <li>Experience in one or more of the following functional areas: Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management, Enterprise Risk and Management.</li> <li>Experience in finance operations is a plus.</li> <li>Demonstrates 5-7 successful engagements implementing financial solutions.</li> <li>Expert knowledge/expertise on end-to-end processes/solutions for banking, cash, and treasury risk management is a plus.</li> <li>Public accounting or internal audit experience is a plus.</li> <li>Experience in sales and sales processes.</li> <li>3-5 years of presales experience preferred.</li> <li>Excellent presentation and communication skills.</li> <li>English: proficient.</li> <li>Business level local language: expert.</li> </ul> <br> <h4>Education:</h4> <ul> <li>Bachelor equivalent: minimum requirement.</li> <li>Master equivalent: preferred MBA.</li> <li>Certified in SAP finance-related solutions is highly recommended.</li> </ul> <br> <h4>Bring out your best</h4> <p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p> <br> <h4>We win with inclusion</h4> <p>SAPu2019s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone u2013 regardless of background u2013 feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p> <p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Vault RIM process and system is highly dependent on accurate &amp; complete metadata at all levels and there is also ​an increasing amount of data that Health Authorities are requiring to be tracked and submitted.​</p><br><br><p>Master data is crucial for regulatory &amp; Pfizer because it&nbsp;ensures the accuracy, consistency, and reliability of data used in regulatory submissions and compliance processes.&nbsp;Accurate master data directly impacts the quality, safety, and efficacy of products, and any inconsistencies can lead to delayed approvals, product recalls, and regulatory penalties.&nbsp;The Regulatory Data Steward is accountable for the creation and maintenance of Pfizer’s RIM System Master Data on behalf of the organization.</p><br><br><p>They are specifically responsible &amp; accountable for the creation &amp; maintenance of core/master data inclusive of dentification of Medicinal Products (IDMP) and creation of applications, e.g. for initial registrations. They work in close collaboration with Regulatory Strategy, CMC Leads, Clinical, Non-Clinical, RIO and labelling groups to generate and maintain data and form a partnership with Data Coordinators and RIDGE/enterprise-wide Data Governance teams. Note: Role is not accountable for governance or maintenance of dictionary values as designed.</p><br><br><p>The role demands significant experience and understanding of regulatory data, interdependencies within and across Vaults and its implications across the business to ensure product compliance. They support strategy implementation, bridging strategy and execution, and offering crucial insights and feedback at the strategic level.</p><br><br><p>A percentage of the role will be dedicated to harnessing Veeva data and to advance the digital landscape within Global Regulatory Sciences.</p><br><br><p>Due to the broad scope, the position provides growth opportunities in Operations, Strategy, and Digital.</p><br><br><br><p>Job responsibilities as a senior manager:</p><br><br><ul><li>Generate &amp; Maintain Regulatory &amp; Enterprise Master Data:&nbsp;Accountable for leading the accurate definition &amp; recording of master data in alignment with data standards , driving discussions with strategy partners, BPO’s, data owners and operational partners, challenging perspectives where necessary based on their domain expertise.</li><li>Execute &amp; oversee application/registration creation: Determining when to create new v. use existing objects, system structure of objects needed to enable both accurate representation of the product and management of the product in the system in collaboration with GRS lines​.</li><li>Responsible for&nbsp;ensuring the accuracy, completeness, and consistency of data within the&nbsp;Veeva Vault RIM&nbsp;system by&nbsp;verifying and updating data,&nbsp;executing approved change requests,&nbsp;maintaining data quality, and&nbsp;resolving issues&nbsp;related to regulatory information, such as applications, submissions, products, and commitments. This role involves data research, communication with internal and external stakeholders, and adherence to data governance policies to support global regulatory processes.&nbsp;</li><li>Oversee the portfolio in partnership with Data Coordinators as part of a matrix, product aligned model. Establish subject matter expertise in product data, global license &amp; registrations and active &amp; historical changes.</li><li>Data model, hierarchy and standards subject matter expert, maintaining a detailed working knowledge of data relationships &amp; dependencies within regulatory and enterprise-wide vaults.</li><li>Ensure data consistency and accuracy across different systems and platforms, enabling connectivity and establishment and implementation of data management best practices inclusive of single authroatativr source data.</li><li>Conduct regular QC, data audits, identify data issues, and adhere to data quality standards as defined by data governance (DOVE).&nbsp;</li><li>Lead data remediation projects in alignment within current and emerging global standards.</li><li>Review and Approve Data Changes:&nbsp;Evaluate and approve data change requests, ensuring compliance with data governance policies.&nbsp;</li><li>Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug</li><li>Manage and/or support Data Coordinators, clarifying and providing awareness overviews of changed or new processes</li><li>Ensure escalations, business process &amp; solution achieves business needs</li><li>Evolve service based on strategic objectives – efficiency / quality drivers</li><li>Leads a team of global data coordinators, working in support of their assigned portfolio/TA to deliver master data management and oversight of event management, license updates and active dossier.</li><li>Develops ideas and leads/co-leads complex projects across Sub Business Unit/Sub Operating Unit</li><li>Develops and manages plans to achieve objective</li><li>Applies skills and domain expertise to contribute to the achievement of work within Sub Business Unit/Sub Operating Unit</li><li>Has advanced knowledge of the principles, concepts and theories in the discipline, and comprehensive knowledge of principles and concepts in other disciplines</li><li>Makes decisions that require developing innovative options to resolve complex problems</li><li>Makes decisions within general business line or functional guide</li><li>Leads operational team(s) within and across Work Teams and Departments</li></ul><br><p>Qualifications:</p><br><br><ul><li>Bachelor’s or Master’s degree in Life Sciences, Regulatory Affairs, Data Management, or related field.</li><li>6+ years of experience in Regulatory Affairs or Regulatory Operations, with at least 3 years in a data governance, data management, or data quality role.</li><li>Emerging people leader with proven experience managing colleagues and/or contractors within a matix environment</li><li>Robust understanding of biopharmaceutical industry, regulatory and safety processes, external/internal environment</li><li>Strong understanding of global regulatory submission and compliance requirements.</li><li>Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs ​and support compliance (e.g., Veeva RIM, Liquent, Lorenz).</li><li>Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling</li><li>Strong understanding of data governance principles and best practices, certification in data management or data governance (e.g., ISO IDMP, xEVMPD, SPL).</li><li>Experience with master data management and data quality improvement. Aptitude for how data can be leveraged to drive efficiency and innovation.</li><li>Technical Expertise: Demonstrated knowledge of / experience with strategic business planning and operations</li><li>Communications Skills: Ability to communicate complex information and analyses, and difficult messages, to a variety of audiences in both verbal and written format</li><li>Business Perspective: Cross functional, Global perspective within the context of business needs and impact.&nbsp; Must have demonstrated business acumen; strong organizational management skills, the ability to handle multiple demands simultaneously; the ability to respond to tight timelines; as well as the capability to interact with all levels of the organization in a professional and discrete manner</li><li>Proven ability to influence and lead cross-functional teams without direct authority.</li><li>Deals with Ambiguity; Creativity; Ability to Adapt in Real-Time</li><li>Fluent in English</li></ul><p>Posted until: august 7th EOD.</p><br><br><br><br><br><br><p><b>EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;</b></p><br><br><br><p>Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.</p><br><br>&amp;#xa;<p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Regulatory Affairs<br><br><br> </div>

<p><h4>Deloitte Innovation Hub | Senior Cloud & DevOps Engineer, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation, and deployment for AWS, GCP, and Azure</li> <li>Build and innovate to replace large-scale manual operating processes with scripts and applications</li> <li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, and Azure</li> <li>Develop infrastructure as code and testable infrastructure in AWS, GCP, and Azure</li> <li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better value chain monitoring and chain testing</li> <li>Drive analysis, design, and development of automation tools for configuration, provisioning, deployment, development, and operational tasks</li> <li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context</li> <li>Design automated systems management solutions with self-repair and healing as the goal</li> <li>Focus on reducing technical lead time for infrastructure and network for all DevOps teams</li> <li>Provide huge positive customer impact by reducing downtime and costs</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>3+ years’ experience with cloud hyperscalers such as GCP, AWS, or Azure</li> <li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)</li> <li>Confident with key DevOps practices - CI/CD, IaaS, containerization, and deployment pipelines</li> <li>Provide expertise in one or more of the following areas: Sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management</li> <li>Experience with Python, Bash, or Go scripting</li> <li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting</li> <li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees</li> <li>Able to design and build frameworks or toolsets to be reused by the wider engineering community</li> <li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.)</li> <li>Experience with data streaming technologies</li> <li>Experience of agile methodologies and associated toolsets and code repositories</li> <li>Strong collaboration and stakeholder engagement skills</li> <li>Self-motivated and organised person</li> <li>High level of attention to detail, the ability to think architecturally at the big picture and able to translate this into practical implementation</li> </ul> <h4>Desirable</h4> <ul> <li>Cloud certified with experience</li> <li>Required strong technical skills and demonstrated experience in each of the following areas:</li> <li>Excellent communication (written and oral) and interpersonal skills</li> <li>Deliver right solution architecture, automation, and technology choices starting from experimentation and proof of concept phases of new analytical models</li> <li>Demonstrated teamwork and collaboration in a professional setting</li> <li>Flexible and willingness to work on different projects and programming</li> </ul> <h4>Connect to your service line - Consulting</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology and Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Senior Technical Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure.</li> <li>Build and innovate to replace large-scale manual operating processes with scripts and applications.</li> <li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure.</li> <li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure.</li> <li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing.</li> <li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks.</li> <li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context.</li> <li>Design automated systems management solutions with self-repair/healing as the goal.</li> <li>Focus on reducing technical lead time for infra and network for all DevOps teams.</li> <li>Provide huge positive customer impact by reducing downtime and costs.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>10+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure.</li> <li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation).</li> <li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines.</li> <li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management.</li> <li>Experience with Python, Bash, Go scripting.</li> <li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting.</li> <li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees.</li> <li>Able to design and build frameworks or toolsets to be reused by the wider engineering community.</li> <li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.).</li> <li>Experience with data streaming technologies.</li> <li>Experience of agile methodologies and associated toolsets and code repositories.</li> <li>Strong collaboration and stakeholder engagement skills.</li> <li>Self-motivated and organized person.</li> <li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation.</li> </ul> <h4>Desirable</h4> <ul> <li>Cloud certified with experience.</li> </ul> <h4>Required</h4> <ul> <li>Strong technical skills and demonstrated experience in each of the following areas:</li> <li>Excellent communication (written and oral) and interpersonal skills.</li> <li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models.</li> <li>Demonstrated teamwork and collaboration in a professional setting.</li> <li>Flexible and willingness to work on different projects and programming.</li> <li>Coordinate the work of a small team of junior engineers, or the build of a sizable application or tooling component.</li> </ul> <h4>Connect to your service line - Consulting</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on those matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.</p> <p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:</p> <ul> <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies.</li> <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery.</li> <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem and turning it into a technical solution.</li> <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies.</li> <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team.</li> <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor's degree in computer science or computer engineering from a reputable university.</li> <li>7 - 10 years of experience as Software Testing Engineer, with at least 2 years in Testing Automation.</li> <li>2+ years of programming experience, preferably in Java.</li> <li>Experience in Test Management tools (Jira).</li> <li>Experience in API Testing Automation tools (SOAPUI, Postman).</li> <li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured, Playwright would be a plus).</li> <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li> <li>Identify and breakdown the necessary tasks to test a new product.</li> <li>Design test scripts by working with stakeholders and other members of the team.</li> <li>Set up automated tests and UAT test scripts.</li> <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface.</li> <li>Participate in some of the offering development process to understand the growth and capability of the product.</li> <li>Adhere to and update established QA processes.</li> <li>Devise and deploy fixes and improvements.</li> <li>Write and update user documentation and operational procedures.</li> <li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li> <li>Use knowledge of product testing to work in developing any in-built product validation processes where required.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Technical Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure</li> <li>Build and innovate to replace large-scale manual operating processes with scripts and applications</li> <li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure</li> <li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure</li> <li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing</li> <li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks</li> <li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context</li> <li>Design automated systems management solutions with self-repair/healing as the goal</li> <li>Focus on reducing technical lead time for infra and network for all DevOps teams</li> <li>Provide huge positive customer impact by reducing downtime and costs</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor’s or higher in computer science, electrical engineering, or equivalent</li> <li>7+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure</li> <li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)</li> <li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines</li> <li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management</li> <li>Experience with Python, Bash, Go scripting</li> <li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting</li> <li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees</li> <li>Able to design and build frameworks or toolsets to be reused by the wider engineering community</li> <li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.)</li> <li>Experience with data streaming technologies</li> <li>Experience of agile methodologies and associated toolsets and code repositories</li> <li>Strong collaboration and stakeholder engagement skills</li> <li>Self-motivated and organised person</li> <li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation</li> </ul> <h4>Desirable</h4> <ul> <li>Required strong technical skills and demonstrated experience in each of the following areas:</li> <ul> <li>Excellent communication (written and oral) and interpersonal skills</li> <li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models</li> <li>Demonstrated teamwork and collaboration in a professional setting</li> <li>Flexible and willingness to work on different projects and programming</li> </ul> </ul> <h4>Connect to your service line - Consulting</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on what matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology and Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Team leadership</h4> <ul> <li><strong>Provide guidance, mentorship, and leadership</strong> to a team of full stack developers, overseeing their work, setting goals, and ensuring efficient collaboration.</li> <li><strong>Project planning:</strong> Collaborate with stakeholders to define project requirements, scope, and timelines, and create detailed development plans for the team.</li> <li><strong>Architecture and design:</strong> Lead the design and architecture discussions for complex projects, making decisions on technology stack, component interactions, and system scalability.</li> <li><strong>Code review and quality assurance:</strong> Review code submissions from team members, ensuring adherence to coding standards, best practices, and efficient code that aligns with project goals.</li> <li><strong>Technical problem solving:</strong> Offer technical expertise and guidance to the team when they encounter challenging technical issues or need assistance in debugging and troubleshooting.</li> <li><strong>Cross-functional collaboration:</strong> Work closely with other departments, such as product management and design, to align development efforts with business goals and user experience.</li> <li><strong>Resource allocation:</strong> Allocate development tasks and responsibilities among team members, balancing workloads and ensuring tasks are assigned to individuals with appropriate expertise.</li> <li><strong>Performance monitoring:</strong> Monitor application performance and proactively identify bottlenecks or potential issues, working with the team to optimize code and system performance.</li> <li><strong>Client communication:</strong> Engage with clients or project stakeholders to provide updates on progress, gather feedback, and manage expectations throughout the project lifecycle.</li> <li><strong>Process improvement:</strong> Continuously assess and improve development processes, introducing new tools, methodologies, or best practices to enhance efficiency, code quality, and team productivity.</li> </ul> <h4>Technical expertise and professional experience</h4> <ul> <li><strong>Technical expertise:</strong> In-depth understanding of both front-end and back-end technologies, frameworks, and tools commonly used in web development.</li> <li><strong>Project management:</strong> Proven ability to manage complex projects, from requirement gathering and planning to execution and delivery, while ensuring alignment with business goals.</li> <li><strong>Leadership skills:</strong> Strong leadership qualities, including the ability to mentor and guide a team of developers, set clear expectations, and foster a collaborative and productive work environment.</li> <li><strong>Code review and quality assurance:</strong> Extensive experience in reviewing code for quality, security, and adherence to coding standards, while providing constructive feedback to team members.</li> <li><strong>Architecture design:</strong> Proficiency in designing scalable, modular, and maintainable application architectures that meet both technical and business requirements.</li> <li><strong>Problem solving:</strong> Adept at solving technical challenges, debugging complex issues, and providing innovative solutions to overcome obstacles in development.</li> <li><strong>Communication:</strong> Excellent communication skills to facilitate effective interaction with team members, stakeholders, clients, and cross-functional teams.</li> <li><strong>Risk management:</strong> Ability to identify potential project risks, devise mitigation strategies, and make informed decisions to minimize disruptions and delays.</li> <li><strong>Client relationship management:</strong> Experience in engaging with clients or stakeholders to understand their needs, manage expectations, and ensure project success.</li> <li><strong>Process improvement:</strong> Dedication to continuously improving development processes, incorporating new tools, methodologies, and best practices to enhance team efficiency and project outcomes.</li> </ul> <h4>Connect to your service line - Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”<br><strong>- Dan, Technology and Transformation</strong></p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ol><li><ol><li>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</li><li>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</li><li>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</li><li>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li>Follow-up the notes written in the Log Book.</li><li>Assist the Front Office Manager in ensuring coordination with other departments.</li><li>Ensure that guest services and c/in and c/out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</li><li>In cases where the Front Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</li><li>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</li><li>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</li><li>Control the daily reports.</li><li>Monitor the proper use of the cash advance and Master Keys and inform the Front Office Manager.</li><li>Attend to the integration of new employees in the team.</li><li>Prepare and monitor the weekly schedules for employees.</li><li>Follow-up the VIP reservations and closely follow-up any special requests.</li><li>Check the order and accuracy of the folio to be entered into the city ledger.</li><li>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</li><li>Pay attention to the appearance and hygiene of subordinates.</li><li>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</li><li>Define general distribution of tasks in the Front Office Department.</li><li>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</li><li>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</li><li>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</li></ol></li></ol><ol><li><ol><li>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</li><li>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</li><li>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</li><li>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</li><li>Take part in the Emergency Response Teams.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ol></li></ol><p>Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><br><br>Qualifications<br><br><ul><li><strong>Education:</strong> 4-year bachelor's degree</li><li><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees.</li><li><strong>Courses and Training:</strong> Prior attendance in seminars and trainings in the related.</li><li><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li></ul><p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests</p><br><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a content-driven organization that leverages podcasting, digital media, and audience engagement to build authority, educate listeners, and grow its brand presence. As podcast content continues to play a critical role in the organization's marketing and thought leadership efforts, they are seeking a Podcast Production Coordinator to manage the entire podcast production lifecycle from guest outreach and episode planning through editing, publishing, and performance reporting. This role combines podcast operations, content production, audio/video editing, guest management, and audience growth support. Role Overview The Podcast Production Coordinator will be responsible for owning the end-to-end podcast production process, including pre-production planning, guest coordination, recording support, post-production editing, content distribution, and analytics reporting. The Podcast Production Coordinator will work closely with leadership, guests, designers, and content stakeholders to ensure every episode is professionally produced, delivered on schedule, and optimized for audience engagement. This role is ideal for a highly organized production professional who enjoys operating independently while balancing content strategy, technical production, and project management responsibilities. Location Fully Remote | 9:00 AM - 5:00 PM CST Key Responsibilities Pre-Production &amp; Episode Planning Participate in episode planning and kickoff meetings. Research guest backgrounds, industries, and recent work. Develop episode titles and editorial angles. Conduct pre-interview preparation calls with guests. Maintain and update AI prompt templates used within production workflows. Pitch episode concepts and guest recommendations. Send guest confirmation emails and preparation materials before recordings. Guest Management &amp; Communications Manage guest outreach and booking communications. Vet guest inquiries against show requirements and audience fit. Coordinate scheduling logistics and recording preparation. Notify guests and stakeholder contacts regarding recording schedules. Maintain professional communication throughout the guest experience. Send post-recording follow-up communications and gifts. Recording &amp; Production Support Welcome guests and prepare them for recording sessions. Conduct audio and video quality checks before recording. Support recording sessions through note-taking and production assistance. Manage screen sharing and recording logistics. Capture real-time show notes and production details. Troubleshoot technical issues during live recording sessions. Audio &amp; Video Post-Production Download, organize, and label raw recording files. Perform audio cleanup, repair, and enhancement. Mix and master podcast audio for distribution. Edit full-length podcast episodes. Record and integrate episode introductions. Export final episodes in required formats. Maintain production quality standards across all content. Social Media &amp; Content Repurposing Identify highlight-worthy moments from podcast episodes. Create short-form video clips optimized for social media platforms. Edit content for audience engagement and platform-specific requirements. Source supporting visuals, b-roll, images, and media assets. Add captions and accessibility enhancements to content. Coordinate creative asset development with design resources. Distribution &amp; Content Publishing Schedule and publish podcast episodes across distribution platforms. Manage podcast publishing calendars and content schedules. Build and maintain episode landing pages. Draft and schedule promotional social media content. Support ongoing content distribution initiatives. Ensure timely delivery of podcast content across channels. Reporting &amp; Analytics Track downloads, audience engagement, and content performance. Compile recurring analytics and performance reports. Monitor audience growth trends and engagement metrics. Support content strategy through performance insights. Participate in content review and performance discussions. Project &amp; Workflow Management Track episode progress, deliverables, and deadlines. Maintain workflow visibility across multiple episodes. Manage tasks and production schedules within project management systems. Coordinate stakeholders involved in the production process. Ensure production timelines remain on track. Qualifications Experience Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Qualifications Skills Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through. What Success Looks Like Podcast episodes are consistently produced and delivered on schedule. Guest communications remain professional and highly organized. Audio and video content meet quality standards. Social media clips and repurposed content drive audience engagement. Podcast distribution and publishing workflows operate efficiently. Analytics reporting provides meaningful visibility into content performance. Multiple episodes are managed simultaneously without sacrificing quality or deadlines. Opportunity This is an opportunity to take ownership of a complete podcast&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in podcast production, podcast operations, audio production, video production, or a closely related content production role. Experience managing podcast production workflows from planning through distribution. Experience editing audio and video content. Experience supporting guest communications and scheduling. Experience publishing content across podcast and video platforms. Experience creating social media clips and content repurposing assets. Experience managing multiple content projects simultaneously. Experience tracking analytics and performance metrics. Proficiency with Riverside . Proficiency with Adobe Podcast or iZotope RX . Proficiency with Adobe Premiere . Proficiency with Opus Clip . Experience with Megaphone preferred. Experience with YouTube publishing and content management. Familiarity with ClickUp . Familiarity with Descript . Familiarity with Claude . Familiarity with Gemini . Strong audio editing and production skills. Strong video editing and content repurposing skills. Strong editorial judgment and content selection abilities. Strong organizational and project management skills. Strong guest communication and stakeholder management abilities. Ability to manage multiple episodes simultaneously. Ability to work independently with minimal oversight. Strong attention to detail and follow-through.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</p><br><p><span>As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve.</span></p><br><p><span>This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem.</span></p><br></li></ul><ul><li><p><span>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization.</span></p><br></li></ul><ul><li><p><span>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability.</span></p><br></li></ul><ul><li><p><span>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges.</span></p><br></li></ul><ul><li><p><span>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement.</span></p><br></li></ul><ul><li><p><span>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support.</span></p><br></li></ul><ul><li><p><span>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members.</span></p><br></li></ul><ul><li><p><span>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration.</span></p><br></li></ul><ul><li><p><span>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team’s ongoing growth and success.</span></p><br></li></ul><ul><li><p><span>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans.</span></p><br></li></ul><ul><li><p><span>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations.</span></p><br></li></ul><ul><li><p><span>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities.</span></p><br></li></ul><ul><li><p><span>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability.</span></p><br></li></ul><ul><li><p><span>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements.</span></p><br></li></ul><ul><li><p><span>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p>Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.</p><br></li></ul><ul><li><p>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies.</p><br></li></ul><ul><li><p>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs.</p><br></li></ul><ul><li><p>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments.</p><br></li></ul><ul><li><p>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments.</p><br></li></ul><ul><li><p>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS.</p><br></li></ul><ul><li><p>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices.</p><br></li></ul><ul><li><p>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships.</p><br></li></ul><ul><li><p>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking.</p><br></li></ul><ul><li><p>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred </p><br></li></ul><ul><li><p>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred </p><br></li></ul><ul><li><p>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred. </p><br></li></ul><ul><li><p>Arabic NLP experience or familiarity with the MENA market is preferred.</p><br></li></ul><ul><li><p>Experience scaling teams and systems in a high-growth SaaS environment is preferred.</p><br></li></ul><p><strong><span><span>Craft &amp; Toolkit:</span></span></strong></p><br><ul><li><p>Machine Learning &amp; Deep Learning</p><br></li><li><p>Generative AI &amp; LLMs</p><br></li><li><p>Recommendation Systems &amp; Personalization</p><br></li><li><p>Customer Segmentation, Propensity &amp; Churn Modeling</p><br></li><li><p>Python</p><br></li><li><p>TensorFlow / PyTorch</p><br></li><li><p>Hugging Face &amp; RAG</p><br></li><li><p>AWS / GCP / OCI</p><br></li><li><p>MLOps &amp; CI/CD</p><br></li><li><p>A/B Testing &amp; Model Evaluation</p><br></li><li><p>Software Architecture &amp; System Design</p><br></li><li><p>AI Engineering Leadership &amp; Team Management</p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications. You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and iOS teams. The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership. Responsibilities Design, develop, and maintain high-quality native Android applications. Build scalable and maintainable solutions using modern Android architecture. Lead technical design discussions and contribute to system architecture decisions. Collaborate with Product, Design, Backend, QA, and iOS teams. Write clean, testable, and reusable code following best engineering practices. Optimize application performance, memory usage, startup time, and battery consumption. Ensure application stability through unit testing, UI testing, and code reviews. Integrate RESTful APIs and collaborate with backend teams on API design. Mentor junior developers and promote engineering excellence. Participate in Agile development processes and continuous delivery practices. Drive technical improvements and help establish engineering standards. Programming Languages Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Android Development Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Modern Android Development Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Architecture Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. System Design Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. Networking REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Performance Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Concurrency Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Testing Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Development Practices Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Soft Skills Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills. Nice to Have Native iOS development experience using Swift / SwiftUI. Experience building FinTech or financial applications. Experience with offline-first applications. Local persistence technologies such as Room, SQLite, and DataStore. Experience with CI/CD pipelines. Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.). Experience with A/B testing, experimentation frameworks, and feature flags. Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage. Preferred Experience 5+ years of professional Android development experience. Experience delivering production applications at scale. Experience mentoring engineers and conducting code reviews. Experience working with cross-functional teams in Agile environments. Proven ability to own features from design through production release. What We're Looking For A successful candidate is someone who: Writes clean, maintainable, and scalable Kotlin code. Understands mobile architecture beyond implementation details. Thinks about performance, security, maintainability, and user experience from the beginning. Takes ownership of features end-to-end. Enjoys solving complex engineering challenges. Continuously learns and adopts modern Android development practices. Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences. Location &amp; Work Model This is an on-site role based in Cairo, Egypt . Our team works primarily from the office to stay closely aligned in a fast-moving product environment, with up to 13 work-from-home days per quarter (roughly one day per week). Please apply only if you are able to work on-site in Cairo on this basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong proficiency in Kotlin. Good knowledge of Java. Familiarity with Swift / SwiftUI and native iOS development concepts. Strong experience with native Android development. Deep understanding of the Android SDK and Jetpack libraries. Excellent knowledge of the Android application lifecycle and platform internals. Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers. Jetpack Compose, Coroutines, and Kotlin Flow. WorkManager, Navigation Component, and ViewModel. Dependency Injection (Hilt / Dagger preferred). Strong understanding of MVVM, MVI, and Clean Architecture. Modular architecture, SOLID principles, and separation of concerns. Experience designing scalable mobile architectures. Ability to make architectural decisions and evaluate trade-offs. Understanding of application modularization and feature separation. REST APIs, JSON serialization, and backend integration. Error handling, authentication flows, and network caching. Strong understanding of UI rendering performance and memory management. Threading and concurrency, startup optimization, and battery optimization. ANR prevention, plus performance profiling and debugging. Kotlin Coroutines, Flow, and Dispatchers. Structured concurrency, threading models, and background processing. Unit testing, UI testing, and integration testing. Test-Driven Development (TDD) and mocking frameworks. Git, pull request workflows, and code reviews. CI-friendly development practices and Agile / Scrum methodologies. Strong ownership mentality and an execution-focused mindset. Excellent communication skills and the ability to work independently. Comfortable in fast-moving, startup-like environments. Strong problem-solving and analytical skills.</p><p>Nice to Have</p><ul><li>Native iOS development experience using Swift / SwiftUI.</li><li>Experience building FinTech or financial applications.</li><li>Experience with offline-first applications.</li><li>Local persistence technologies such as Room, SQLite, and DataStore.</li><li>Experience with CI/CD pipelines.</li><li>Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.).</li><li>Experience with A/B testing, experimentation frameworks, and feature flags.</li><li>Experience implementing mobile security best practices, including: Encrypted local storage. SSL certificate pinning. Secure authentication and authorization flows. Secure handling of sensitive user data. Android Keystore usage.</li></ul><p>Preferred Experience</p><ul><li>5+ years of professional Android development experience.</li><li>Experience delivering production applications at scale.</li><li>Experience mentoring engineers and conducting code reviews.</li><li>Experience working with cross-functional teams in Agile environments.</li><li>Proven ability to own features from design through production release.</li></ul><p>What We're Looking For</p><p>A successful candidate is someone who:</p><ul><li>Writes clean, maintainable, and scalable Kotlin code.</li><li>Understands mobile architecture beyond implementation details.</li><li>Thinks about performance, security, maintainability, and user experience from the beginning.</li><li>Takes ownership of features end-to-end.</li><li>Enjoys solving complex engineering challenges.</li><li>Continuously learns and adopts modern Android development practices.</li><li>Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us We are an international, Sharia’a-compliant company with more than 35 years of presence in the market.<br> Since late 2018, International is fully owned by Al-Imtiaz Group which is a publicly listed company in Kuwait Stock Exchange.<br> We are an industry-leading solutions provider of digital infrastructure, digital innovations, computer-aided engineering, Autodesk training, BIM consultancy, applications modernization, audiovisual infrastructure, cybersecurity, cloud computing, outsourcing and managed services.<br> Today, International employs over 1,500 professionals with offices in Dubai (HQ), Kuwait, Abu Dhabi, Saudi Arabia, Qatar and Oman.<br> Job Description We are looking for an experienced Senior Business Analyst to join our Digital Solutions delivery project teams.<br> In this hands-on role, you will heavily participate in the full business analysis lifecycle (from discovery and requirements gathering through implementation support, demos, and UAT) on complex software projects (typically 1–3 years in duration) for enterprise and government clients across the GCC region, working within multi-disciplinary digital solutions delivery teams of 10–30 members (solution architects, UI/UX designers, technical writers, as well as development, data, and QC teams), which may include mixed internal and vendor teams.<br> This is a matrix delivery role: You will report to the Product Delivery Manager who owns the broader practice, standards, methodology, and people development, and within the projects you work under the direction of the Project BA Lead or the Project Delivery Lead (project technical lead) in alignment with the Project Manager for scope, planning, task assignment, and day-to-day delivery priorities.<br> You may operate as the sole BA on smaller projects, owning the full BA scope end to end Roles &amp; Responsibilities • Requirements Elicitation, Analysis and Documentation: o Carry the discovery phase: identify work scope and baseline, plan and facilitate requirements gathering sessions, workshops, stakeholder interviews, and site visits.<br> o Produce high-quality deliverables per project methodology and client-defined deliverables: BRD and SRS documents (waterfall/hybrid) or BRD and backlog of user stories with acceptance criteria (agile/hybrid), gap analysis, cross-functional BPMN process flows, wireframes (in collaboration with UI/UX designers), integration mapping documents, and data dictionaries.<br> o Clearly identify and flag out-of-scope items and align with the BA Lead, Project Delivery Lead, and Project Manager on technical feasibility and scope before finalizing documentation.<br> o Collaborate with technical writers on supporting artifacts (notification templates, document templates, etc.<br>). • Solution Design, Estimation C Delivery Support: o Work closely with solution architects, developers, data teams, and QC to ensure requirements are technically feasible and well understood.<br> o Provide estimations and dependencies using work breakdown structures and story points (depending on methodology); whether as input to the BA Lead or independently when working solo.<br> o Participate in stand-ups, sprint planning, and backlog refinement sessions (agile/hybrid projects).<br> o Support handover to data, development, and quality teams and remain available throughout implementation to clarify requirements and resolve issues.<br> o Attend and/or lead demos and UAT sessions with the client.<br> • Stakeholder C Communication Management: o Build and maintain strong relationships with internal teams and external clients, including challenging stakeholders.<br> o Communicate effectively in both Standard Arabic and English (spoken and written) and produce deliverables in both languages.<br> o Navigate complex organizational dynamics and company/customer politics with professionalism and diplomacy, building consensus across internal teams and external clients.<br> • Quality, Risk, Change C Dependency Management: o Ensure all BA deliverables meet quality standards, best practices, established processes, and project conventions, while applying sound judgment for justified exceptions.<br> o Proactively identify risks (including scope creep), dependencies, and issues; escalate to the BA Lead / Project Delivery Lead (and project managers when working solo) and provide the input required to facilitate the change management process.<br> o Maintain effective cross-team collaboration and dependency alignment across development, data, QC, and other delivery streams.<br> • Vendor C Cross-Team Coordination: o When working with mixed or vendor teams, coordinate with vendor BAs/teams to ensure alignment in produced deliverables and adherence to company standards and best practices.<br> o Review vendor BA deliverables, support knowledge transfer, and escalate issues when needed.<br> • AI Leverage, Mentorship C Continuous Improvement: o Proactively and responsibly use AI tools embedded across all work stages (requirements drafting, analysis, gap identification, documentation support, etc.<br>) while ensuring accuracy, compliance, and adherence to client-specific restrictions (some projects prohibit AI usage).<br> o Mentor junior analysts and support the application of BA standards and best practices within the team.<br> o Contribute practically to process improvements, frameworks, and knowledge sharing.<br> • Pre-Sales C Proposal Support (secondary): Provide BA input to proposals, RFP responses, or early scoping activities as needed (not a primary focus of the role).<br> Requirements Qualification and Education Requirements: • Bachelor’s degree in Information Systems/Technology, Computer Science, or a closely related field (or equivalent combination of education + relevant professional experience) is a strong plus.<br> • Certifications (CBAP, PMI-PBA, Agile, etc.<br>) are a plus.<br> Minimum Experience/Skills Required: • Minimum: 5-7 years of relevant business analysis experience, with at least 2 years at a Senior Business Analyst level on software development projects.<br> • Proven hands-on experience delivering across the full BA lifecycle in hybrid, Agile (Scrum), and Waterfall environments.<br> • Strong knowledge of BA deliverables: BRD, SRS, user stories + acceptance criteria, BPMN process flows, gap analysis, data dictionaries, integration mapping, wireframes (in collaboration with UI/UX).<br> • Solid understanding of SDLC, requirements management, process modeling (BPMN), and stakeholder management in complex environments.<br> • Excellent facilitation, workshop, and presentation skills.<br> • Experience with common BA and collaboration tools: Visio, Figma, Jira or Azure DevOps, MS Excel and MS Word.<br> • Bilingual - full professional proficiency in Standard Arabic and English (both written documentation and verbal communication), with comfort working with multinational teams (sometimes with heavy accents) in both languages.<br> • Proven ability to collaborate effectively within large multi-disciplinary delivery teams (10–30+ members), including vendor-mixed teams.<br> • Governmental / public sector project experience is a strong plus.<br> • Knowledge of data modeling and data migration techniques is a strong plus.<br> • Familiarity with ERP, CRM, or other enterprise software solutions is a strong plus.<br> Key Skills &amp; Competencies: • Highly organized, structured, and methodical in approach, with exceptional prioritization, delegation, and planning skills.<br> • Strong critical thinking and resourceful problem-solving abilities; able to think outside the box and develop innovative solutions to complex situations.<br> • Friendly, collaborative team player who maintains a professional demeanor while working effectively in dynamic, multi-disciplinary environments.<br> • Strong ownership mindset and high self-discipline.<br> • Continuous improvement mindset and commitment to knowledge sharing and team development.<br> • Strong attention to detail combined with the ability to maintain high-level context and relevance without losing awareness of the actual objective, urgency, and priorities.<br> • Demonstrated ability to navigate complex stakeholder environments, manage • competing priorities in a matrix structure, and build consensus diplomatically across internal teams and external clients.<br> Role: Senior Business Analyst Start date: ASAP Resource Location: Offshore Hours per week: 40</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>TITLE: </strong>Psychologist <br> <strong>TEAM/PROGRAMME: Program operation</strong>&nbsp; <strong>LOCATION: Cairo</strong> <br> <strong>GRADE</strong>: 5 <p><i>POST TYPE: National</i></p><br> <p><i>CONTRACT TYPE: Fixed term</i></p><br> <p><i>CONTRACT LENGTH: 31/12/2026</i></p><br> <br> <p><strong>CHILD SAFEGUARDING: (select only one)</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g.</p><br> <p>once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>The key purpose of this post is to provide psychosocial support services in compliance with the relevant SCI guidelines at the country office level in support to Egypt Response program. Under the supervision of Response Team Lead, MHPSS officer and the Mental Health Psycho Social Support (MHPSS) Technical Advisor (TA), the psychologist will be responsible for providing individual/group sessions for UASC and child at risk and youth from 13: 18 Years need psychosocial support identified through the project activities and referrals. S/he will be responsible to conduct the needed assessments and customize the session topics based on the identified needs of the target group. S/he will also be responsible for organizing group support and awareness sessions to UASC children and children at risk and their families, and refer those with acute psychological needs to specialized services.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong>MHPSS Officer</p><br> <p><strong>Dotted Line: </strong>Mental Health and Psychosocial Support Technical Advisor (MHPSS TA).</p><br> <p><strong>Staff directly reporting to this post: </strong>none</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p><strong>Project implementation:</strong></p><br> <p><strong>Psychological Support Services:</strong></p><br> <p><strong>In close collaboration with the MHPSS TA, and MHPSS officer the psychologist will:</strong></p><br> <p>• Contribute to the design/update of intake forms, session plans, and follow-up forms for children and their families.</p><br> <p>• Collaborate with the MEAL team to administer the psychometric assessments upon need and deliver reports accordingly.</p><br> <p>• Develop psychological intervention plans for identified cases and follow up on them regularly.</p><br> <p>• Conduct one to one and group counselling sessions with children and families referred from the project other activities and from other projects by coordination with Case management.</p><br> <p>• Identify, assess, refer severe cases to appropriate psychological/psychiatric service providers.</p><br> <p>• Prepare and submit individual case reports for all cases on their caseload and document case progress.</p><br> <p>• Attend one to one and group supervision meetings (face to face and online) with the MHPSS TA or delegated to MHPSS officer to discuss the above-mentioned documents and for seeking support.</p><br> <p>• Ensure that all psychological interventions offered are informed by current scientific evidence.</p><br> <p>• Adhere to the highest standards of practice.</p><br> <p>• Work closely with the project officer and project manager to develop and implement the project work plan and activities.</p><br> <br> <p><strong>Other Project Activities:</strong></p><br> <p>• Assist the PSS project team in material development, training deliveries on topics regarding needs identified.</p><br> <p>• Collaborate with the MEAL team to administer remote follow up (By phone or online) and surveys to verify the quality of MHPSS activities.</p><br> <p>• Ensure accurate monitoring &amp; evaluation and indicator tracking plans for the MHPSS component with support of Monitoring, Evaluation, Accountability and Learning (MEAL) team.</p><br> <p>• Work closely with the MEAL officer and assistant to ensure appropriate accountability and feedback mechanisms are established within the project.</p><br> <p>• Ensure that the activities are implemented in a full respect to the child safeguarding polices of SC.</p><br> <p>• Support in the administrative and logistics work related to MHPSS operations within the project.</p><br> <p><strong>Reporting and Documentation</strong></p><br> <p>• Draft concise, useful and analytical reports, case studies, and other documents as needed on a monthly and quarterly basis and as requested by SC, donors and other stakeholders.</p><br> <p>• Regular reporting to project Officer with projects updates.</p><br> <p>• Organize and maintain project filling system.</p><br> <p><strong>In case of Emergency:</strong></p><br> <p>• Promote children's rights, contributing to their well-being and protection in times of emergencies, guided by humanitarian principles and code of conduct.</p><br> <p>• During emergencies, he/she should act in a way that facilitates SCI’s response to emergencies, giving priority to all assigned.&nbsp;</p><br> <p>• Be prepared to support SCI interventions in response to emergencies and show needed flexibility</p><br> <p><strong>General:</strong></p><br> <p>• Demonstrate leadership in relation to Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <p>• Comply with Save the Children policies and practice with respect to safeguarding policy, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong></p><br> <p>• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>• holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>• widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>• future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters</p><br> <p>• values diversity, sees it as a source of competitive strength</p><br> <p>• approachable, good listener, easy to talk to.</p><br> <p>&nbsp;<strong>Creativity:</strong></p><br> <p>• develops and encourages new and innovative solutions •</p><br> <p>• willing to take disciplined risks.</p><br> <p>&nbsp;<strong>Integrity:</strong></p><br> <p>• honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>• A university degree in psychology.</p><br> <p>• 2-3 years of experience in family and/or child counselling, experience in working with migrants and refugees is an asset.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>• Highly developed interpersonal and communication skills including team-leading and influencing.</p><br> <p>• Extensive experience in delivering trainings.</p><br> <p>• Experience in providing MHPSS services to children, adolescents and youth is an asset.</p><br> <p>• Excellent written and oral communication skills in Arabic and English are required.</p><br> <p>• Comfortable with high levels of ambiguity and able to take decisions independently in a fluid context.</p><br> <p>• Experience with refugee/marginalized communities is desired.</p><br> <p>• Commitment to Save the Children values and Child Safeguarding.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <strong>JD written by: AA</strong> <strong>Date:</strong> <br> <strong>JD agreed by:</strong> <strong>Date:</strong> <br> <strong>Updated By:</strong> <strong>Date:</strong> <br> <strong>Evaluated:</strong> <strong>Date:</strong> <br> <br> </div>

<p><h4>We help the world run better</h4> <p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p> <br> <p><strong>Do you like to help others?</strong> Hint – you actively listen to connect people with solutions<br> <strong>Do you like telling stories?</strong> Hint – from beginning to the end, people actively listen to you<br> <strong>Do you have a creative side?</strong> Hint – bringing a story visually to life is exciting for you<br> <strong>Do you like working on a team?</strong> Hint – you offer a point of view and collaborate well in a group<br> <strong>Do you wish you had more influence?</strong> Hint – you have domain expertise in finance and would love to show it off</p> <br> <p>If you relate to the above questions, you just might have a future as part of the Presales Solution Advisory organization!</p> <p>In Solution Advisory, we listen and get to know a customer’s business. We learn what needs to change and why. We help business leaders ideate and think through what is possible. We help them envision how technology and automation could support their winning strategy. We connect their vision and needs to a solution designed with SAP Cloud applications and technologies.</p> <p>That’s where <strong>YOU</strong> come in!</p> <br> <h4>The Team</h4> <p>We foster a supportive team environment and work as integral members of SAP account teams which serve our customers. You would be joining one of the most elite presales teams in Middle East North. You will work with some of the most innovative technologies in the industry. You will be empowered and supported to do what is right for our customers while expressing your creativity and ingenuity. Our Solution Advisors shine doing what they love to do – help people, tell stories and connect opportunity to a solution with passion!</p> <br> <h4>The Role</h4> <p>The primary role of the Finance Solution Advisor is to focus on presenting the value of the SAP Finance and Risk Management portfolio. This Solution Advisor would possess advanced/expert-level knowledge of Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management. This advisor would also be able to understand the deep integration and financial experience. In this role, the advisor will be asked to learn Best Run Finance to help position the intelligent enterprise and showcase the value to both the C Suite and Office of the CFO.</p> <p>The Solution Advisor interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations, and follow-up discussions. The primary role of the Solution Advisor during an active sales cycle is to gain acceptance from the customer that the SAP solution can solve the customer’s problem and is the right choice over other competitive offerings. During these cycles they may also take on the role of a Solution/Deal Captain. In addition to deal support, a Presales Senior Specialist collaborates with Sales and Industry Value Engineering teams to plan and execute business development strategies using Design Thinking tools and techniques.</p> <p>The Solution Advisor is knowledgeable in finance business processes and adoption of new technologies. Additional value would be derived from having experience with cloud implementation best practice.</p> <br> <h4>As a specialist in the Finance and Risk Line of Business space, you will focus on one or more of the following areas:</h4> <br> <p><strong>Deal Support:</strong></p> <ul> <li>Compose and deliver superior sales presentations covering SAP and partner software solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.</li> <li>Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.</li> <li>In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer to build relationships with the customer and understand their unique needs.</li> <li>Demonstrate deep knowledge of SAP solutions and appropriate industries to maintain credibility with prospective customers. Provide proof points with relevant customer stories.</li> <li>Support RFI & RFP completion in support of customer proposals.</li> <li>Ability to effectively present to customers in a virtual environment using virtual technologies (Zoom, Teams, etc.).</li> <li>Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.</li> <li>Able to lead as a Solution Captain when deals require complex solutions across multiple LOBs to support a successful customer presentation or demo.</li> <li>Effectively leverage support teams who are there to support solution advisory success (Global/Regional Solution Specialists, Center of Excellence, Industry Value Engineer, Solution Hubs, Deal Advisors, Solution Experience, Product Management).</li> </ul> <br> <p><strong>Demand Generation:</strong></p> <ul> <li>Support one-to-many sales and marketing events both on-site and virtually.</li> <li>Lead and support Design Thinking workshops to promote new and innovative solutions for customers and prospects.</li> <li>Collaborate with the sales team to identify whitespace opportunities at accounts.</li> </ul> <br> <p><strong>Solution Advisory Readiness:</strong></p> <ul> <li>Develop close relationships with market unit sales teams to promote effective sales methodologies.</li> <li>Participate in demo scenario design and planning and assist in configuration as needed. Participate in new product release input and testing and training of peers.</li> <li>Serve as a champion for or participate as a leader in Line of Business or Solution Hubs and provide knowledge transfer to colleagues as needed.</li> <li>While people might not use the word “Guru” out loud to describe you, it is what they will be thinking!</li> </ul> <br> <h4>Qualifications and experience – do yours line up?</h4> <p>Hint: you don’t have to be an expert in everything and it’s okay if you haven’t had a Presales role in the past. If what you’ve read so far excites you, we want to talk!</p> <br> <p><strong>Experience:</strong></p> <ul> <li>5+ years of experience in SAP Finance implementation or relevant Finance/Accounting role.</li> <li>Experience in one or more of the following functional areas: Finance Operations, Financial Planning & Analytics, Accounting & Financial Close, Treasury & Working Capital Management, Enterprise Risk and Management.</li> <li>Experience in Finance operations is a plus.</li> <li>Demonstrates 5-7 successful engagements implementing Financial Solutions.</li> <li>Expert knowledge/expertise on end-to-end processes/solutions for banking, cash, and treasury risk management is a plus.</li> <li>Public accounting or internal audit experience is a plus.</li> <li>Experience in sales and sales processes.</li> <li>3-5 years of presales experience preferred.</li> <li>Excellent presentation and communication skills.</li> <li>English: proficient.</li> <li>Business level local language: expert.</li> </ul> <br> <p><strong>Education:</strong></p> <ul> <li>Bachelor equivalent: minimum requirement.</li> <li>Master equivalent: preferred MBA.</li> <li>Certified in SAP finance-related solutions is highly recommended.</li> </ul> <br> <h4>Bring out your best</h4> <p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p> <br> <h4>We win with inclusion</h4> <p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p> <p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Airbus Commercial Aircraft </b>is looking for a Flight Hours Services Repair Manager (Contract) to join our Customer Service Repair department based in <b>Miami, FL.</b></p><br><br><br><p>You will be the main point of contact for the operations desk to manage Flight Hours Services (FHS) customers' critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier’s organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.</p><br><br><br><p><b>Meet the team:</b></p><br><br><br><p>The Customer Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship.&nbsp;</p><br><br><br><p><b>Your working environment:</b></p><br><br><br><p>The Airbus Training Center (ATC) in Miami provides flight and maintenance crew training for Airbus airline customers – primarily for those based in the Americas. The custom-designed, 110,000-square-foot complex trains more than 2,000 cadets each year in a range of (six) full-flight simulators, innovative computer-based training classrooms, and cabin door and slide trainers – all simulating the A320, A330, A340 and A350 XWB families of aircraft. In Miami you’ll also find the Airbus Latin America headquarters. A team of 60 employees there provides sales, marketing, contracts, customer support and communications for the region’s commercial aircraft, helicopters and space &amp; defense divisions.</p><br><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><p><b>Your challenges:</b></p><br><br><p><b>Primary Responsibilities:&nbsp;</b></p><br><br><p><b>COST: 25%</b></p><br><br><ul><li><p>Challenges &amp; validates commercial quotations in line with procurement guidelines (flat rate, PBH, Time &amp; material).&nbsp;</p><br><br></li><li><p>Contributes to achieving global FHS Repair cost target</p><br><br></li></ul><br><p><b>LEAD TIME: 25%</b></p><br><br><ul><li><p>The Repair manager shall ensure the Supplier is delivering / repairing parts in due time according to its contractual obligations.&nbsp;</p><br><br></li><li><p>Identify issues root causes and initiate and follow up of corrective actions, including at supplier’s facilities.&nbsp;</p><br><br></li></ul><br><p><b>QUALITY: 25%</b></p><br><br><ul><li><p>The Repair manager shall organize operational regular meetings with repair shops to address open issues, repair status and data reconciliation.&nbsp;</p><br><br></li><li><p>Ensure the Supplier is respecting technical standards (SB, upgrades, …), work scope (minor, major repair, …) and certification (EASA, FAA, CAAS, …).&nbsp;</p><br><br></li></ul><br><p><b><span>CONTINUOUS IMPROVEMENT: 15%</span></b></p><br><br><ul><li><p><span>The Repair Manager contributes to the continuous improvement and problem solving within Repair Operations</span></p><br><br></li><li><p><span>Works closely with the method and tool team and guarantee the quality of the data in the system</span></p><br><br></li><li><p><span>Provides precise information on the parts status and statistics of operational events to stakeholders</span></p><br><br></li><li><p><span>Monitors and mentors the subcontractors supporting our daily administrative tasks</span></p><br><br></li></ul><br><p><b>Additional Responsibilities: Other duties as assigned: 10% </b></p><br><br><br><p><b>Your boarding pass:</b></p><br><br><ul><li><p>BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent, required&nbsp;</p><br><br></li><li><p>Masters degree, preferred</p><br><br></li><li><p>6+ years of experience in the aviation or supply chain industry</p><br><br></li><li><p>Experience in Supply chain and Supplier operational management</p><br><br></li><li><p>5% in the frame of the activity, the repair manager can travel to visit Suppliers (3 to 5 time a year)</p><br><br></li><li><p>Supply Chain domain, negotiation, good relationship, results oriented</p><br><br></li><li><p>Ability to work with short deadlines and in a fast changing environment&nbsp;</p><br><br></li><li><p>Team spirit, leadership, good communication skills&nbsp;</p><br><br></li><li><p>Technical background to challenge quotations - use the CMM (Component Maintenance Manual)&nbsp;</p><br><br></li><li><p>Negotiation skills</p><br><br></li><li><p>Maintenance Part 145 knowledge, preferred</p><br><br></li><li><p>English Spoken, Written, Influencing; required</p><br><br></li><li><p>French or Spanish Spoken Written, Influencing will be a plus&nbsp;</p><br><br></li><li><p>Experience with Google environment (Gmail, Gslide, Gsheet)</p><br><br></li><li><p>SAP experience&nbsp;</p><br><br></li></ul><br><p>Physical Requirements:&nbsp;</p><br><br><ul><li><p><span>Onsite 100%. May vary in case of change of local policy or upon management decision</span></p><br><br></li><li><p><span>Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.&nbsp;</span></p><br><br></li><li><p><span>Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms</span></p><br><br></li><li><p><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.&nbsp;</span></p><br><br></li><li><p><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.&nbsp;</span></p><br><br></li><li><p><span>Carrying: monthly able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Lifting: monthly able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Pushing / Pulling: weekly able to push and pull small office furniture and some equipment and tools.&nbsp;</span></p><br><br></li><li><p><span>Sitting: Daily able to sit for long periods of time in meetings, working on computer.</span></p><br><br></li><li><p><span>Squatting / Kneeling: weekly able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span>Standing: Daily able to stand for discussions in offices or on production floor.&nbsp;</span></p><br><br></li><li><p><span>Travel: able to travel (including driving) independently and at short notice. 10%&nbsp;</span></p><br><br></li><li><p><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.&nbsp;</span></p><br><br></li><li><p><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></p><br><br></li><li><p><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></p><br><br></li></ul><br><p><b>This opportunity requires the ability to work in the US without current, or future, need of visa sponsorship/work authorization both now and in the future.</b></p><br><br><br><p><b>This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.</b></p><br><br><br><p>Take your career to a new level and apply <u>online</u> now!</p><br><br><br><p>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</p><br><br><span>Attachments</span><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas Customer Services, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Customer Account and Service Management &lt;JF-CS-CA&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity Imagine guiding clients so they can keep core services running even when a cyber-attack, flood, or regional blackout strikes. At Deloitte, our Technology Resilience practice turns that vision into reality through Resilience thinking. You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend and protect critical national infrastructure. Outcomes you will drive: Define and assess a client s Minimum Viable Company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption. Lead Technology Impact Analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure. Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks. Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices. Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies. Perform resilience posture assessments using Deloitte s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2. Translate resilience requirements into tangible recovery capabilities such as defining Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and testing protocols for critical services. Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations. Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics. Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it s considered from the start not after deployment. Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors. Provide professional guidance or leadership to other junior resources withing the Cyber team. Contribute to the development of Deloitte s resilience offerings, methodologies, and tools helping to shape how we go to market and deliver impact at scale. Connect to your skills and professional experience You ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we ll help you do your boldest. Essentials These are the core capabilities and experiences needed to be successful in this role: Bachelor s degree in Technology related field Minimum 7+ years of experience in IT infrastructure, Network Architecture, Compute, Cloud, and Disaster recovery Proven experience in leading and coaching junior resources within the technical field Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design. Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies. Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens. Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches. Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT). Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders. Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients. Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government. Desirables These are capabilities that would add complementary value to the team, but can also be developed on the job: Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas. Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments. Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Technology related field</li><li>Minimum 7+ years of experience in IT infrastructure, Network Architecture, Compute, Cloud, and Disaster recovery</li><li>Proven experience in leading and coaching junior resources within the technical field</li><li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design.</li><li>Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies.</li><li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens.</li><li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches.</li><li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT).</li><li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders.</li><li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients.</li><li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government.</li><li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas.</li><li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments.</li><li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP).</li><li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles.</li><li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments).</li><li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials.</li></ul><p></p></section>

<p><h4>Technology resilience tech lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Imagine guiding clients so they can keep core services running even when a cyber-attack, flood, or regional blackout strikes. At Deloitte, our Technology Resilience practice turns that vision into reality through resilience thinking. You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend, and protect critical national infrastructure.</p> <h4>Outcomes you will drive:</h4> <ul> <li>Define and assess a client’s Minimum Viable Company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption.</li> <li>Lead Technology Impact Analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure.</li> <li>Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks.</li> <li>Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices.</li> <li>Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies.</li> <li>Perform resilience posture assessments using Deloitte’s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2.</li> <li>Translate resilience requirements into tangible recovery capabilities such as defining Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and testing protocols for critical services.</li> <li>Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations.</li> <li>Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics.</li> <li>Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it’s considered from the start not after deployment.</li> <li>Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors.</li> <li>Provide professional guidance or leadership to other junior resources within the Cyber team.</li> <li>Contribute to the development of Deloitte’s resilience offerings, methodologies, and tools helping to shape how we go to market and deliver impact at scale.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>You’ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We’ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we’ll help you do your boldest.</p> <h4>Essentials</h4> <p>These are the core capabilities and experiences needed to be successful in this role:</p> <ul> <li>Bachelor’s degree in technology related field</li> <li>Minimum 7+ years of experience in IT infrastructure, network architecture, compute, cloud, and disaster recovery</li> <li>Proven experience in leading and coaching junior resources within the technical field</li> <li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design</li> <li>Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies</li> <li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens</li> <li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches</li> <li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT)</li> <li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders</li> <li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients</li> <li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government</li> </ul> <h4>Desirables</h4> <p>These are capabilities that would add complementary value to the team, but can also be developed on the job:</p> <ul> <li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas</li> <li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments</li> <li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP)</li> <li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles</li> <li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments)</li> <li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p>Location: Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Job Summary: </b></b></p><br><br><br><p><b><span>Partnering closely with functional leads and business lines, the Head of Customer Services Latin America &amp; Caribbean (LAC) drives the achievement of agreed AOP targets, services business development, and order intake growth across the region and its subsidiaries, spanning SATAIR, FHS/TSP, Airframe Services, Training, and SKYWISE Digital Services.&nbsp;</span></b></p><br><br><p><b><span>Strategically aligned with our corporate focus on reliability and customer satisfaction, the job holder secures operational paths to maintain a great CSIP confidence index and customer satisfaction, continuously monitors fleet operational reliability, and ensures regional support deliverables consistently meet or exceed customer expectations. Adhering to our core company values, the leader is fully accountable for cultivating and growing a high-performance regional Customer Services team.&nbsp;</span></b></p><br><br><br><p><b><b>Primary Responsibilities:&nbsp;</b></b></p><br><br><br><br><br><p><b><span>Manage all regional Customer Services activities:</span><span> 50%</span></b></p><br><br><ul><li><p><b><span>Achieve Customer satisfaction through CSIP (Customer Support Improvement Program) and objectives for support and services (Prepare the future)</span></b></p><br><br></li><li><p><b><span>Ensuring Safety of Operations in the LAC</span></b></p><br><br></li><li><p><b><span>Delivering the Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the LAC region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>Contribute to services sales campaigns through GAM.&nbsp;</span></b></p><br><br></li><li><p><b><span>The job holder is responsible for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets</span></b></p><br><br></li><li><p><b><span>Develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>Secure and accelerate successful development of services (Boost competitiveness)</span></b></p><br><br></li><li><p><b><span>Deliver our AOP in terms of support, cost, services revenues gross margin (Deliver on commitment)</span></b></p><br><br></li><li><p><b><span>Sustain aircraft operational reliability (Deliver on commitment)</span></b></p><br><br></li></ul><br><p><b><span>In coordination with Central Customer Services organization and relevant functional organisations, lead and ensure the following activities are properly conducted for the LAC region:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Customer Support Directors</span></b></p><br><br></li><li><p><b><span>Field Service</span></b></p><br><br></li><li><p><b><span>Customer Services Business Development</span></b></p><br><br></li><li><p><b><span>Services delivery (e.g. FHS-TSP, Flight crew and maintenance training, airframe services, digital services)</span></b></p><br><br></li><li><p><b><span>Materials and logistics delivery and support through SATAIR</span></b></p><br><br></li><li><p><b><span>Engineering and technical publications support</span></b></p><br><br></li><li><p><b><span>Fleet efficiency and Engineering activity</span></b></p><br><br></li><li><p><b><span>Digital development and solutions support</span></b></p><br><br></li><li><p><b><span>Flight Operations support activity</span></b></p><br><br></li><li><p><b><span>Flight Operations and Digital Services delivery through SKYWISE</span></b></p><br><br></li><li><p><b><span>Supplier Support</span></b></p><br><br></li></ul><br><br><p><b><span>Strategic initiatives: </span><span>20%</span></b></p><br><br><ul><li><p><b><span>Drive Airbus Customer Services Strategic initiative in the region (e.g. infrastructure development, MRO activity through partners, training partnerships, supporting delivery of solutions to nations, ecosystem development, developing alliances)</span></b></p><br><br></li><li><p><b><span>Safely support growing fleet in Latin America &amp; Caribbean Region</span></b></p><br><br></li><li><p><b><span>Secure fleet growth and prepare Airbus Latin America &amp; Caribbean, in particular on the support platform&nbsp;</span></b></p><br><br></li><li><p><b><span>Support customer services’ cooperation strategy</span></b></p><br><br></li><li><p><b><span>Increase proximity to customer for facilitating support and services</span></b></p><br><br></li></ul><br><br><br><br><p><b><span>Local management for Customer services : </span><span> 20%</span></b></p><br><br><p><b><span>Lead Local Customer services activities, projects and continuous improvement initiatives .Team management Oversee the planning, execution, and delivery of customer services LAC projects and activities, ensuring they are completed on time, within budget, and to the required quality standards. Develop services and partnerships (MRO, Airlines)</span></b></p><br><br><p><b><span>Lead a team located in Miami, Fl, and in the LAC countries, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance. Implement the Airbus People Tempo (HR cycle) actions for each direct employee and ensure the actions are closed at lower organizational levels</span></b></p><br><br><p><b><span>Global Continuous Alignment </span><span> 5%</span></b></p><br><br><ul><li><p><b><span>Ensure associated worldwide processes are applied to ensure continuity with all other geographic regions.</span></b></p><br><br></li><li><p><b><span>The job holder ensures and is accountable for the Customer Support process adherence in the LAC region</span></b></p><br><br></li><li><p><b><span>The job holder contributes to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li></ul><br><p><b><b>Additional Responsibilities:</b><span> 5%</span></b></p><br><br><br><p><b><span>Other duties as assigned by the operations or functional management (5%)</span></b></p><br><br><br><p><b><b>Qualified Experience and Training:&nbsp;</b></b></p><br><br><br><p><b><b>Education:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>BS degree or equivalent in Engineering or Business Administration or related fields.</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><ul><li><p><b><span>Master degree</span></b></p><br><br></li><li><p><b><span>Aviation Engineering degree preferred&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Experience:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>15 years of professional experience including&nbsp;</span></b></p><br><br></li><li><p><b><span>5 years in a leadership role with direct or Indirect (functional or project) people management</span></b></p><br><br></li><li><p><b><span>5 years experience in a Customer Services functions OR Airline operations</span></b></p><br><br></li><li><p><b><span>Significant Proven experience with Airline operations exposure, technical and business</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><br><p><b><b>Licensure/Certifications: NA</b></b></p><br><br><br><p><b><b>Travel Required:&nbsp;</b></b></p><br><br><ul><li><p><b><span> 50% </span><span>Domestic and International</span></b></p><br><br></li></ul><p><b><b>Citizenship:</b></b></p><br><br><ul><li><p><b><span>&nbsp;Eligible for employment in the U.S.</span></b></p><br><br></li></ul><p><b><b>Clearance:</b><i> NA</i></b></p><br><br><br><p><b><b>Qualified Skills:&nbsp;</b></b></p><br><br><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>Capacity to connect and influence a very diverse and multicultural environment with a strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru) and European culture.&nbsp;</span></b></p><br><br></li><li><p><b><span>Communication</span></b></p><br><br><ul><li><p><b><span>Excellent presentation skills both oral and written with negotiations skills,&nbsp;</span></b></p><br><br></li><li><p><b><span>Commercial and financial exposure,&nbsp;</span></b></p><br><br></li><li><p><b><span>Active listener&nbsp;</span></b></p><br><br></li><li><p><b><span>Complex problem Solving and creativity </span></b></p><br><br></li></ul></li><li><p><b><span>Strong customer focus with a deep ingrained services-minded approach to continuously exceed customer expectations and drive regional satisfaction indexes</span></b></p><br><br></li><li><p><b><span>Organization and Coordination to coordinate support deliverables across disparate international teams&nbsp;</span></b></p><br><br></li><li><p><b><span>Leadership:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Agility</span></b></p><br><br></li><li><p><b><span>Strategic vision,&nbsp;</span></b></p><br><br></li><li><p><b><span>Emotional intelligence, to lead inspire diverse teams</span></b></p><br><br></li><li><p><b><span>Facilitation</span></b></p><br><br></li><li><p><b><span>Negotiation and Influence</span></b></p><br><br></li></ul></li></ul><br><p><b><span>Preferred:</span></b></p><br><br><br><p><b><b>Organizational information:</b></b></p><br><br><p><b><span>Operational report to Head of Latin America &amp; Caribbean (AAIL)</span></b></p><br><br><p><b><span>Functional report to Airbus Head of Customer Support (SC)</span></b></p><br><br><br><p><b><b>Communication Skills:&nbsp;</b></b></p><br><br><p><b><i>Languages Required</i><span>:</span></b></p><br><br><ul><li><p><b><span>Fluent (influence level) in English</span><span> and Spanish&nbsp;</span></b></p><br><br></li></ul><p><b><span>Languages Preferred:</span></b></p><br><br><ul><li><p><b><span>Portuguese, French, German</span></b></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><p><b><span>Required:</span></b></p><br><br><ul><li><p><b><span>Good technical knowledge of aircraft and services portfolio, probably gained through education and/or experience and interest&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><b><span>Strategic decision making</span></b></p><br><br></li><li><p><b><span>Fully accountable on his budget and activities</span></b></p><br><br></li></ul><br><p><b><b>Direct Reports:&nbsp;</b></b></p><br><br><p><b><span>Is this a people manager? </span><i>YES</i></b></p><br><br><p><b><span># of Exempt Reports: 25 in Miami + 100 in LAC region </span></b></p><br><br><br><br><p><b><b>Job Dimensions:&nbsp;</b></b></p><br><br><ul><li><p><b><span>The jobholder has the overall responsibility for ensuring Safety of Operations, delivering Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to services sales campaigns through GAM&nbsp;</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets.</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for Customer Support process adherence in the region</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li><li><p><b><b>Operating Budget (financial terms):&nbsp;</b></b></p><br><br><ul><li><p><b><u>Operating budget: 7,8M USD target in 2026</u></b></p><br><br></li><li><p><b><u>Region Services Sales Order Intake target 2026</u><span>: 308 MUSD</span></b></p><br><br></li></ul></li></ul><br><ul><li><p><b><b>Other dimensions relevant to the position:&nbsp;</b></b></p><br><br><ul><li><p><b><u>Number of customers</u><span>: 17&nbsp;</span></b></p><br><br></li><li><p><b><u>Airline Fleet in service</u><span>: ~809 aircraft</span></b></p><br><br></li><li><p><b><u>Airline Fleet backlog</u><span>: ~800+ aircraft</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Nature of Contacts:&nbsp;</b></b></p><br><br><ul><li><p><b><span>Internal and External Executive level (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Customers at all levels including CEOs (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Internal Airbus network (all levels and all countries)</span></b></p><br><br></li><li><p><b><span>Influence in a multicultural environment, and strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru)</span></b></p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><br><ul><li><p><b><span>Onsite or remote: 100% on site </span></b></p><br><br></li><li><p><b><span>Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.&nbsp;</span></b></p><br><br></li><li><p><b><span>Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.&nbsp;</span></b></p><br><br></li><li><p><b><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.&nbsp;</span></b></p><br><br></li><li><p><b><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></b></p><br><br></li><li><p><b><span>Carrying: Occasonally able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.&nbsp;</span></b></p><br><br></li><li><p><b><span>Lifting: Occasonally able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></b></p><br><br></li><li><p><b><span>Pushing / Pulling: Occasonally able to push and pull small office furniture and some equipment and tools.&nbsp;</span></b></p><br><br></li><li><p><b><span>Sitting: Daily able to sit for long periods of time in meetings, working on the computer.&nbsp;</span></b></p><br><br></li><li><p><b><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></b></p><br><br></li><li><p><b><span>Standing: Daily able to stand for discussions in offices or on production floor.&nbsp;</span></b></p><br><br></li><li><p><b><span>Travel: able to travel independently and at short notice. 50%</span></b></p><br><br></li><li><p><b><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.&nbsp;</span></b></p><br><br></li><li><p><b><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></b></p><br><br></li><li><p><b><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></b></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Permanent<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership &lt;JF-FA-EM&gt;<p>------</p><br><br>Job Posting End Date: 07.13.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div>