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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: Less than 1 year related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p>POSITION SUMMARY Personally contribute to the youth program s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment. Build rapport with and take a genuine interest in all children and parents utilizing the club s child activity services. Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs. Promote the club s youth programs and activities and assist parents in program registration. Help keep facilities and equipment clean, neat and well maintained. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>PREFERRED QUALIFICATIONS</strong> Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. <strong>REQUIRED QUALIFICATIONS</strong> License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices. When necessary, clean the rooms or floor corridors. Clean all of the hotel windows. Clean the carpets and mop the floors. Clean and treat the marble surfaces. Wipe the walls and ceilings and carry and arrange furniture. Vacuum and dust the curtains. Clean the chairs and carpets. Ensure maintenance and cleaning of the devices used in the public area, learn how touse these devices and use them. Carry material that the Housekeeping Department needs from the storage house or warehouseEmpty the garbage in the general areas. When necessary, make up rooms. Immediately hand over any lost and found items to the Housekeeping Office. Immediately report any suspicious persons or packages etc. to senior managers for security purposes. Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning. Responsible for cleaning and wiping all of the windows at the hotel. Is familiar with security and protection methods. Attend vocational training. Is clean, friendly, and hygienic. Perform all tasks assigned by seniors. Take part in the Emergency Response Teams. Responsible for reporting all breakdowns identified in his/her section to seniors. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a primary school diploma.</li><li>Can learn the job in a few months and enhance knowledge in one year.</li><li>Expected to know the standard work routines and general rules.</li><li>Required topossess certification for the job, if necessary.</li><li>Expected to use basic tools and devicesrelated to the job.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines Ensure the quality of the food items and notify manager if a product does not meet specifications.. To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. Adhere to Company and Hotel rules and regulations at all times. Report any equipment failures/problems to the Maintenance Department. Participate in any Training/Developments schemes as recommended by seniormanagement. Assist the Duty Manager in any task outlined/detailed by him/her. Comply with any reasonable request made by management to the best of your ability. Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above. Implement necessary warnings and departmental trainings in order to save energy inside the facility. Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a primary school diploma.</p><p>Experience: Can learn the job in 3 year and perform duties at expected level.</p><p>Foreign Language: Not required.</p><p>Courses and Seminars: Prior attendance in trainings in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the joband that can be learned in a few months.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented and customer-focused Reservation Supervisor to join our hospitality team in ElGouna - Hurghada, Egypt. In this supervisory role, you will oversee reservation operations, lead a team of reservation agents, and ensure exceptional service delivery to our guests. You will be responsible for managing daily reservations, maintaining operational efficiency, and fostering a supportive work environment that prioritizes customer satisfaction and organizational excellence. Supervise and manage the daily activities of the reservation team, ensuring adherence to company policies and service standards Monitor reservation systems and processes to optimize efficiency and accuracy in booking management Handle complex customer inquiries and resolve reservation-related issues with professionalism and empathy Train, mentor, and provide performance feedback to reservation staff to support their professional development Analyze reservation data and trends to identify opportunities for process improvement and cost optimization Maintain accurate records and documentation of all reservations and customer interactions Coordinate with other departments including front desk, housekeeping, and management to ensure seamless guest experiences Ensure compliance with company procedures and hospitality industry standards Manage peak periods and staffing schedules to maintain service quality during high-demand seasons Generate reports on reservation metrics, team performance, and operational KPIs for management review</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2-3 years of experience in a reservation or hospitality environment</li><li>Proven supervisory or team leadership experience</li><li>Proficiency with reservation management systems and hotel property management software</li><li>Strong communication and interpersonal skills with the ability to lead and motivate a team</li><li>Excellent customer service orientation and problem-solving abilities</li><li>Exceptional organizational and time management skills</li><li>Attention to detail and accuracy in data entry and record-keeping</li><li>Ability to multitask and work effectively in a fast-paced environment</li><li>High school diploma or equivalent; hospitality certification or training preferred</li><li>Fluency in English; additional language skills (Arabic preferred) are advantageous</li><li>Knowledge of the Hurghada tourism market and hospitality industry standards is a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<p> </p> <p> </p> <p> <br> <b>What we offer: </b> <br> Competitive Salary, wages, and a comprehensive benefits package<br> Excellent Training and Development opportunities<br> Employee Discount for stays at any Four Seasons worldwide<br> Complimentary Dry Cleaning for Employee Uniforms<br> Complimentary Employee Meals</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Organize cleaning chemicals and supplies. Organize supply rack, including pots, pans, serving spoons, utensils, etc. Rotate stock, bringing wares from storage bin or areas into kitchen. Complete cleaning checklists to determine appropriate timelines for cleaning and sanitizing. Collect dirty pans from the cooking line and transport to pot station for cleaning. Clean and maintain sanitation areas and organize cleaning supplies including hanging up mops and brooms. Clean and maintain loading dock areas. Clean ceiling, walls, and vents in dish room. Ensure clean wares are stored appropriately. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Housekeeping Coordinator</strong> The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Operational Support</strong></p><ul><li>Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities</li><li>Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance</li><li>Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards</li><li>Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution</li><li>Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment</li></ul><p><strong>Event &amp; Banquet Coordination</strong></p><ul><li>Coordinate with Sales and Events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements</li><li>Ensure housekeeping readiness for group bookings and special functions</li></ul><p><strong>Core Competencies</strong></p><ul><li>Problem-solving skills and attention to detail</li><li>Guest service orientation and commitment to excellence</li><li>Operational awareness and resource management</li><li>Team collaboration and staff leadership</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; Diploma or Degree in Hospitality Management, Business Administration, or related field preferred</li><li>2 4 years of experience in housekeeping operations, hotel management, or hospitality coordination</li><li>Proven experience in supervisory or coordination roles within housekeeping or hotel operations</li><li>Strong knowledge of cleaning standards, protocols, and best practices</li><li>Excellent organizational and multitasking skills with ability to manage competing priorities</li><li>Proficiency in hotel management systems and scheduling software</li><li>Strong communication and interpersonal skills with ability to lead and motivate teams</li><li>Certification in Hospitality Management or Professional Housekeeping Standards</li><li>Experience coordinating special events or banquet operations</li><li>Familiarity with inventory management and procurement processes</li><li>Experience with quality assurance inspections and staff training</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Operational Support</strong></p><ul><li>Coordinate daily F&amp;B operations across restaurants, bars, room service, and banquet functions.</li><li>Assist in scheduling staff and monitoring staffing levels.</li><li>Ensure all event orders (BEOs) are properly distributed and communicated to relevant departments.</li><li>Monitor service standards and ensure compliance with hotel policies.</li></ul><p><strong>Administrative Duties</strong></p><ul><li>Maintain F&amp;B department records, reports, and documentation.</li><li>Prepare weekly/monthly performance reports (sales, labor costs, food cost).</li><li>Assist with inventory tracking and purchasing coordination.</li><li>Update menus, pricing, and POS systems as required.</li></ul><p><strong>Job Summary:</strong> The Food &amp; Beverage Coordinator supports the daily administrative and operational functions of the Food &amp; Beverage department. This role ensures efficient communication, coordination of events, accurate documentation, and smooth service operations across outlets, banquets, and catering services. The F&amp;B Coordinator acts as a liaison between kitchen, service teams, purchasing, sales, and hotel management to maintain service excellence and operational efficiency.</p><p><strong>Event &amp; Banquet Coordination</strong></p><ul><li>Coordinate with Sales and Events teams for banquet functions and group bookings.</li><li>Ensure event details are clearly communicated to kitchen and service teams.</li><li>Attend pre-function meetings and assist with event logistics.</li><li>Follow up on event feedback and guest satisfaction.</li></ul><p><strong>Financial &amp; Inventory Control</strong></p><ul><li>Assist in monitoring food and beverage cost control.</li><li>Support monthly inventory counts.</li><li>Track supplier orders and invoices.</li><li>Ensure proper billing for events and outlets.</li></ul><p><strong>Guest &amp; Team Communication</strong></p><ul><li>Address guest inquiries and special requests professionally.</li><li>Coordinate between departments to resolve operational issues.</li><li>Support training and onboarding of F&amp;B team members.</li></ul><p><strong>Key Competencies:</strong></p><ul><li>Attention to detail</li><li>Time management</li><li>Problem-solving skills</li><li>Customer service orientation</li><li>Financial awareness</li><li>Team collaboration</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Degree in Hospitality Management, Business Administration, or related field.</li><li>1 3 years of experience in Food &amp; Beverage operations (hotel experience preferred).</li><li>Strong organizational and multitasking skills.</li><li>Proficiency in MS Office and POS systems.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work flexible hours, including weekends and holidays.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos &amp; All Inclusive Collection in Egypt</p><p>Ensure delivery of exceptional guest experience at every stage of the guest journey</p><p>Oversee VIP guest handling, personalized services, and special guest requests</p><p>Manage and improve guest complaint handling and service recovery processes</p><p>Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements</p><p>Lead CRM system implementation and ensure effective use of guest data across properties</p><p>Develop guest loyalty programs and personalized engagement strategies</p><p>Ensure consistency of guest service standards across all hotel properties</p><p>Train and develop guest relations teams to deliver luxury service excellence</p><p>Analyze guest feedback trends and implement operational improvements</p><p>Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience</p><p>Manage reputation management across online platforms and review channels</p><p>Develop standard operating procedures for guest relations and CRM activities</p><p>Ensure accurate guest profiling and data management for personalized service delivery</p><p>Lead initiatives to improve guest retention and repeat visitation rates</p><p>Support pre-opening projects to establish guest experience frameworks and systems</p><p>Coordinate special events, VIP arrivals, and high-profile guest stays</p><p>Ensure service recovery excellence in critical guest situations</p><p>Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations</p><p>Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8 15+ years of experience in guest relations, hospitality operations, or CRM management</li><li>Minimum 5 years in a senior regional or multi-property guest experience leadership role</li><li>Strong experience in luxury hotels or all-inclusive resort operations</li><li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies</li><li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Strong analytical skills for interpreting guest feedback and experience data</li><li>Fluency in English; and ideally other languages</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p></p></section>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <ul> <li>Assist in the preparation and cooking of ingredients and dishes as directed by the senior chefs.</li> <li>Prepare vegetables, fruits, meats, and other food items for cooking and presentation.</li> <li>Follow recipes and cooking techniques to ensure food quality and consistency.</li> <li>Help with mise en place (preparing the kitchen and ingredients before service).</li> <li>Monitor the quality and freshness of ingredients, ensuring they are stored correctly.</li> <li>Support senior kitchen associates by setting up workstations and keeping them organized.</li> <li>Maintain a clean and safe working environment, including following all hygiene and safety regulations.</li> <li>Clean, sanitize, and organize kitchen equipment, tools, and utensils.</li> <li>Ensure proper storage of food products to maintain freshness and reduce waste.</li> <li>Rotate between different stations in the kitchen, including but not limited to starters, mains, or pastry (depending on the establishment).</li> <li>Assist the senior chefs with any tasks as necessary, such as plating, preparation, or cooking.</li> <li>Ensure food is cooked to the correct specifications and served on time.</li> <li>Follow proper food safety and sanitation standards to prevent contamination and ensure quality control.</li> <li>Ensure all work areas are kept tidy and free of hazards to avoid accidents.</li> <li>Handle food and kitchen equipment safely, adhering to the health and safety guidelines of the establishment.</li> <li>Assist with inventory checks to ensure proper stock levels of ingredients and supplies.</li> <li>Report any low stock or missing items to the senior chefs.</li> <li>Help with stock rotation, ensuring older items are used before newer deliveries.</li> <li>Assist with other kitchen tasks, including cleaning dishes, washing utensils, and maintaining cleanliness in the kitchen.</li> <li>Help with prepping food for service and ensuring the timely delivery of orders.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <h4>Leading myself</h4> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <h4>Leading others</h4> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <h4>Leading the business</h4> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>A basic understanding of food safety and kitchen hygiene practices.</li> <li>A passion for food and cooking with a willingness to learn.</li> <li>Ability to work well under pressure in a fast-paced environment.</li> <li>Strong attention to detail and a commitment to high-quality standards.</li> <li>Good communication and teamwork skills.</li> <li>Willingness to work flexible hours, including nights, weekends, and holidays.</li> </ul> <h4>Physical requirements</h4> <ul> <li>Must be able to stand for extended periods.</li> <li>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</li> <li>Must be able to work in hot and potentially noisy kitchen conditions.</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

Company Description Eatery (World of Food. Cooking School) is a dynamic food hub that combines restaurant, cooking school, incubator, and community center functions in one venue. It serves as a food and cooking theater where guests engage with local and international chefs, food suppliers, and food critics. The space promotes innovation in the food industry through shared experiences, workshops, and culinary collaborations. Eatery regularly hosts food cultural events that highlight new concepts, trends, and ideas from across the culinary world. Team members join a creative environment focused on learning, experimentation, and excellence in food and service.<br>Role Description The Storekeeper – F&B experience + MC user is a full-time, on-site role based in Giza. This role is responsible for overseeing receiving, unloading, and storing food and beverage items and supplies, ensuring accurate inventory levels, and maintaining organized storage areas. Day-to-day tasks include checking deliveries against purchase orders, managing stock rotation, packing items for internal distribution, and updating inventory records in the material control (MC) system. The Storekeeper coordinates with kitchen, front-of-house, and purchasing teams to ensure timely availability of ingredients and materials, and supports compliance with food safety and hygiene standards. The role also involves reporting stock discrepancies, minimizing waste, and supporting periodic stock counts.<br>Qualifications<br> Strong inventory skills, including Inventory Management and Inventory Control. Operational handling abilities, such as Packing and Unloading of goods. Ability to safely operate warehouse equipment, including Forklift Operation where required. Previous experience in food and beverage (F&B) stores or hospitality environments. Proficiency using material control (MC) or similar inventory software systems. Attention to detail, numeracy for stock counting, and basic documentation skills. Knowledge of food safety, hygiene practices, and proper storage conditions. Ability to work on-site in Giza, collaborate with diverse teams, and manage physical tasks. High school diploma or equivalent; vocational training in warehousing or logistics is an advantage.

<p>POSITION SUMMARY Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>