وظائف سائقين درجة اولى في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a full-service advertising agency partnering with organizations across Healthcare, Real Estate, Attractions, Tourism, and the Arts. Their digital team combines media strategy, analytics, and reporting to help clients make informed, data-driven marketing decisions. As the agency continues to grow, they are seeking a <strong>Digital Analytics &amp; Reporting Specialist</strong> to lead reporting operations, ensure data accuracy, and build dashboards that provide meaningful marketing insights.</p><br>Role Overview<p>The <strong>Digital Analytics &amp; Reporting Specialist</strong> will be responsible for managing reporting operations, building and maintaining Looker Studio dashboards, ensuring data accuracy, and supporting internal teams with actionable marketing insights. The <strong>Digital Analytics &amp; Reporting Specialist</strong> will collaborate with Media, Strategy, and CRM teams to consolidate campaign performance data into clear, client-ready reports while continuously improving reporting workflows and dashboard usability. This role is ideal for someone who enjoys working with marketing data, troubleshooting reporting challenges, and creating dashboards that drive better business decisions.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM CST</strong></p><br>Key ResponsibilitiesReporting Operations<ul><li><p>Own the monthly reporting workflow across multiple client accounts.</p><br></li><li><p>Manage reporting calendars and ensure reports are completed by internal deadlines.</p><br></li><li><p>Prepare initial reporting drafts for internal review.</p><br></li><li><p>Coordinate reporting deliverables across internal teams to ensure timely completion.</p><br></li></ul>Looker Studio Dashboard Development<ul><li><p>Build, customize, and maintain Looker Studio dashboards from scratch.</p><br></li><li><p>Connect and manage multiple digital marketing data sources.</p><br></li><li><p>Create reporting dashboards for new client engagements.</p><br></li><li><p>Support the development of presentation-ready reporting decks with data visualizations.</p><br></li><li><p>Improve dashboard usability, layouts, and visual storytelling.</p><br></li></ul>Data Quality &amp; Reporting Accuracy<ul><li><p>Perform quality assurance (QA) across reporting dashboards.</p><br></li><li><p>Validate reporting accuracy before reports are distributed.</p><br></li><li><p>Investigate discrepancies across reporting sources and determine root causes.</p><br></li><li><p>Maintain reporting standards that ensure reliable client reporting.</p><br></li></ul>Dashboard Maintenance &amp; Troubleshooting<ul><li><p>Monitor dashboard performance and reporting integrations.</p><br></li><li><p>Troubleshoot API failures, broken connectors, and reporting inconsistencies.</p><br></li><li><p>Maintain reporting environments and collaborate with technical teams when needed.</p><br></li><li><p>Ensure dashboards remain reliable and scalable.</p><br></li></ul>Data Aggregation &amp; Report Development<ul><li><p>Consolidate marketing performance data from Google Ads, Meta Ads, LinkedIn Ads, CRM platforms, email marketing platforms, and other reporting sources.</p><br></li><li><p>Organize campaign data for monthly, quarterly, and annual reporting.</p><br></li><li><p>Develop presentation-ready reports that clearly communicate campaign performance.</p><br></li><li><p>Utilize AI-powered reporting tools to improve reporting efficiency.</p><br></li></ul>Campaign Performance Support<ul><li><p>Collaborate with Media and Strategy teams to interpret campaign results.</p><br></li><li><p>Summarize campaign performance into clear reporting narratives.</p><br></li><li><p>Identify meaningful trends that support optimization discussions.</p><br></li><li><p>Provide internal teams with accurate reporting insights.</p><br></li></ul>Process Improvement<ul><li><p>Continuously improve reporting workflows and operational efficiency.</p><br></li><li><p>Recommend enhancements to dashboards, reporting visuals, and reporting processes.</p><br></li><li><p>Stay current on Looker Studio enhancements and reporting best practices.</p><br></li><li><p>Identify opportunities to improve reporting quality and user experience.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4 years</strong> of experience in digital marketing analytics, reporting, or a marketing agency environment.</p><br></li><li><p>Advanced experience building and maintaining Looker Studio dashboards.</p><br></li><li><p>Experience managing multiple reporting environments and dashboard data sources.</p><br></li><li><p>Experience troubleshooting reporting issues, API connections, and dashboard integrations.</p><br></li><li><p>Strong working knowledge of Google Analytics 4 (GA4).</p><br></li><li><p>Familiarity with digital marketing channels including Google Ads, Meta Ads, LinkedIn Ads, CRM platforms, and email marketing.</p><br></li><li><p>Basic understanding of Google Tag Manager (GTM) is preferred.</p><br></li><li><p>Tagging experience is a plus.</p><br></li></ul>Skills<ul><li><p>Advanced dashboard development and data visualization skills.</p><br></li><li><p>Strong analytical, troubleshooting, and problem-solving abilities.</p><br></li><li><p>Excellent attention to detail with a strong focus on data accuracy.</p><br></li><li><p>Ability to manage multiple reporting projects and deadlines simultaneously.</p><br></li><li><p>Strong written and verbal English communication skills.</p><br></li><li><p>Excellent organizational and project management abilities.</p><br></li><li><p>Ability to communicate complex marketing data clearly to internal stakeholders.</p><br></li><li><p>Experience using <strong>Looker Studio, Google Analytics 4 (GA4), Google Tag Manager (GTM), Google Ads, Meta Ads Manager, LinkedIn Ads, Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP), Google Workspace, CRM platforms, email marketing platforms, and AI-powered reporting tools such as Claude.</strong></p><br></li></ul>What Success Looks Like<ul><li><p>Accurate reports are consistently delivered on or before internal deadlines.</p><br></li><li><p>Reporting dashboards remain reliable, organized, and scalable.</p><br></li><li><p>Reporting discrepancies are quickly identified and resolved.</p><br></li><li><p>Dashboard usability and reporting quality continuously improve.</p><br></li><li><p>Internal teams rely on accurate reporting to support campaign optimization and client communication.</p><br></li><li><p>The Digital Analytics &amp; Reporting Specialist becomes the agency's trusted expert for Looker Studio and reporting operations.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to become the reporting expert within a growing digital marketing agency. As the <strong>Digital Analytics &amp; Reporting Specialist</strong>, you'll help build and optimize the reporting infrastructure that supports smarter marketing decisions while collaborating with experienced digital marketers across a wide range of industries.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It With Pride.</b></p><br><p>You will be&nbsp;responsible for the creation of process orders, managing and executing orders for Bulk &amp;&nbsp;Raw ingredient materials for the plant, and maintaining floor &amp; system inventory accuracy. Through this you will provide&nbsp;an uninterrupted supply of materials for the manufacturing process while preventing waste &amp;&nbsp;following all policies and procedures of the company.</p><br><p><b>How you will contribute</b></p><br><p>You will:</p><br><ul><li>Work effectively with internal (production &amp; supply planning teams,&nbsp;procurement, plant warehouse &amp; logistics teams, plant BD-business development and other&nbsp;multi-functional resources) &amp; external stakeholders (suppliers, transportation, vendors etc.) to&nbsp;ensure consistent and reliable supply of materials for production use in accordance to our&nbsp;standards, procedures and protocols. Proactively and timely report any production or&nbsp;Vendor/shipping/carrier issues, and enlist supplier, transporter, planning teams to pre-empt any&nbsp;business impact and/or accommodate changes production and/or delivery schedules as&nbsp;appropriate.</li><li>Execute MRPs-Material requirement planning systems, Defining &amp; maintaining&nbsp;boundaries and parameters, Materials call offs processes; RM/PM – raw &amp; packing materials and finish&nbsp;product supply chain set up for new products in collaboration with BD; Vendor conformance to schedule,&nbsp;Build self and other Key&nbsp;User’s capability on SAP planning systems; Manage inventory for RM &amp; PM and FP&nbsp;as per KPI targets, Plant DMS participation and alignment for Operational excellence, Support IBP&nbsp;preparation &amp; dashboard completion, Adhering to Manufacturing compliance and governance standards.</li><li>Adopt IL6S-Integrated Lean 6 sigma ways of working and standard work processes and own one or more&nbsp;Pillar systems/ processes at the site/ area level. Actively participate in SN-Supply Network pillar activities and&nbsp;lead systems and projects to drive&nbsp;Supply Chain Loss Analysis and elimination; work on Supply Network&nbsp;capabilities to drive value and loss elimination.</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Relevant work experience in material planning, demand planning, inventory management &amp;&nbsp;handling, purchasing, and/or Forecasting,</li><li>Computer proficiency (MS Office to include Word, Excel, PowerPoint) &amp; experience in ERP (SAP)&nbsp;systems</li><li>Excellent communication skills (Verbal and Written), Analytical &amp; Problem solving skills, strong&nbsp;collaboration and relationship management skills.</li></ul><p><b><u>More about this role</u></b></p><br><p><span><b>What you need to know about this position:</b></span></p><br><ul><li><span>Proactively and&nbsp;timely&nbsp;report any production or Vendor/shipping/carrier issues, and enlist supplier transporter, planning teams to pre-empt any business impact and/or accommodate changes production and/or delivery schedules as&nbsp;appropriate.&nbsp;</span></li><li><span>Executing RM/PM &amp; FG supply chain set up of new products in collaboration with BD&nbsp;</span></li><li><span>Monitoring Vendor conformance to schedule in new projects launches&nbsp;</span></li><li><span>leading the Phase-in Phase-out and write-off analysis, reporting, and execution in new project launches&nbsp;</span></li><li><span>Managing the Monthly Provision, GIT, DIOH, Adoption and OTIF reports&nbsp;</span></li><li><span>Building self and other Key User’s capability on planning systems;&nbsp;</span></li><li><span>Manage inventory for RM &amp; PM, attend&nbsp;DMS&nbsp;as&nbsp;participation and alignment for Operational excellence, Support IBP&nbsp;preparation&nbsp;&amp; dashboard&nbsp;completion.&nbsp;</span></li><li><span>Adopting IL6S-Integrated Lean 6 sigma ways of working and standard work processes and own Pillar systems/ processes at the site/ area level.&nbsp;</span></li><li><span>WH core team capability building on IL6S tools and concepts.</span></li><li><span>Actively&nbsp;participating&nbsp;in SN-Supply Network pillar activities and lead systems and projects to drive Supply Chain Loss Analysis and Elimination.&nbsp;</span></li><li><span>Managing production plans  &nbsp;</span></li><li><span>Responsible for lines RCCP&nbsp;</span></li><li><span>Responsible for&nbsp;short term&nbsp;production planning.&nbsp;</span></li><li><span>Monitoring&nbsp;weekly production plan adherence, owning CTS KPI.&nbsp;</span></li></ul><p><span><b>Education / Certifications:</b></span></p><br><p><span>Bachelor's degree in engineering, logistics, supply&nbsp;chain, business or any related field</span></p><br><p><span><b>Job specific requirements:</b></span></p><br><ul><li><span>3-4&nbsp;years of relevant experience&nbsp;</span></li><li><span>SAP MRP &amp; APO user&nbsp;</span></li><li><span>High Analytical skills&nbsp;</span></li><li><span>Advanced Excel user</span></li><li><span>Team Player with high Stakeholders management skills.&nbsp;</span></li></ul><p><span><b>Travel requirements:</b></span></p><br><p><span><b>None</b></span></p><br><p><span><b>Work schedule:</b></span></p><br><p><span><b>Full-Time</b></span></p><br>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.&nbsp;<p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularManufacturing supportManufacturing </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Vault RIM process and system is highly dependent on accurate &amp; complete metadata at all levels and there is also ​an increasing amount of data that Health Authorities are requiring to be tracked and submitted.​</p><br><br><p>The Regulatory Data Coordinator is responsible for driving key &amp; critical activities within the Pfizer RIM system in support of enabling the assessment and subsequent management of new or required changes (system events).</p><br><br><p>They will specifically review all events initiated across the product lifecycle, completing system impact assessments, and creating Activities, Regulatory Objectives, Submissions to enable GRS to take the necessary actions. The Coordinator also ensures that Event Details, Change Items &amp; Label Concepts are associated and have the appropriate details as well as creating the Global Content Plan in readiness for content authoring across the enterprise.</p><br><br><p>The Coordinator will work with the CMC Product strategist(s), labeling leads, Clinical &amp; Country Regulatory Strategists through a mix of strategic and operational support, demanding a detailed understanding of regulatory system structures, product licences &amp; master data as well as the end-to-end regulatory change management experience within &amp; across &nbsp;domains.</p><br><br><br><p>Job responsibilities:</p><br><br><ul><li>Manage all RIM events and related records, including event and registration details, ensuring structures and relationships accurately reflect product market registrations, align with master data standards, and remain updated in accordance with health authority decisions.</li><li>Interpret health authority communications, drive appropriate system updates, notify stakeholders as needed, and collaborate with GRS stakeholders, CMC strategists, PGS, and cross-functional teams to understand and fulfill data requirements.</li><li>Review and approve data change requests, ensuring compliance with data governance standards, policies, and regulatory requirements.</li><li>Maintain active dossiers throughout the product lifecycle, ensuring ongoing accuracy, completeness, and alignment with health authority decisions.</li><li>Train and support business users on data quality standards, data management practices, and process management best practices.</li><li>Identify and implement innovative solutions that improve efficiency and effectiveness while developing and optimizing processes that support products throughout the drug development and commercial lifecycle.</li><li>Ensure escalations, business processes, and system solutions effectively meet business requirements and stakeholder needs.</li><li>Drive continuous service improvement by aligning processes, solutions, and capabilities with strategic objectives related to efficiency, quality, and operational excellence.</li></ul><br><p><b>Typical Tasks:</b></p><br><br><ul><li>Collaborate with business units, IT, and other stakeholders to understand data requirements, support data-related initiatives, lead data review/update meetings, and provide guidance to system users through advanced system knowledge.</li><li>Ensure timely notifications are sent to relevant stakeholders following data updates and generate reports on data quality, data requests, and other key metrics.</li><li>Review event information to understand the event's purpose and scope, interpret change items, and ensure appropriate event details are updated to support impact assessments and GPC structure creation.</li><li>Create event details using the designated wizard, selecting appropriate actions and fields.</li><li>Generate impact assessment reports to identify affected registrations.</li><li>Create, verify, and validate activities and related records based on impact assessment reports, ensuring data accuracy, completeness, and proper linkage.</li><li>Facilitate the delivery and approval of Pfizer electronic and paper regulatory submissions through the coordination and execution of CMC components in accordance with submission and national market requirements.</li><li>Manage submission status and deliverables, identify risks, and partner with regulatory strategists and stakeholders to mitigate risks while maintaining accurate metadata in regulatory workflow and document management systems.</li><li>Lead or co-lead moderately complex projects and provide guidance to project teams.</li><li>Manage priorities, meet objectives, and forecast and plan resource requirements, including people, financial, and technology resources, across projects.</li><li>Apply discipline expertise and technical skills to support departmental objectives and deliver high-quality work.</li><li>Analyze moderately complex issues and develop effective solutions to address business challenges.</li><li>Make decisions in non-standard situations while adhering to established policies and procedures.</li><li>Facilitate team discussions, build consensus, and drive progress toward work team goals through informal leadership.</li><li>Serve as a subject matter expert in regulatory processes, systems, and procedures while collaborating across matrixed teams and stakeholders.</li><li>Represent the RIO function and contribute to RIO, GI&amp;PE, and GRS continuous improvement initiatives and projects.</li></ul><br><p>Qualifications and skills:</p><br><br><ul><li>Bachelor’s or Master’s degree in Life Sciences, Regulatory Affairs, Data Management, or related field</li><li>4+ years of experience in Regulatory Affairs or Regulatory Operations, with at least 3 years in a data governance, data management, or data quality role.</li></ul><ul><li>Product lead/support experience, including management of product/registration information in systems</li><li>E2E global regulatory change management experience, including change initiation, performing impact assessments, submission to HA and management of HA decisions/queries/interactions/commitments</li><li>Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs and support compliance</li><li>Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling</li><li>Detailed understanding of GRS roles/responsibilities related to dossier maintenance and submissions</li><li>Strong understanding of data governance principles and best practices.</li><li>Experience with master data management and data quality improvement.</li><li>Proven technical aptitude and ability to quickly learn and use new software, regulations and quality standards.</li><li>Strong communication and collaboration skills.</li><li>Attention to detail and commitment to data accuracy and integrity.</li></ul><p>Posted until: august 7th EOD.</p><br><br><br><br><br><p><b>EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;</b></p><br><br><br><p>Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.</p><br><br>&amp;#xa;<p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Regulatory Affairs<br><br><br> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced Packet Core professional to design, operate, and support Packet Core systems across multiple business domains. This role plays a key part in translating business and customer requirements into robust technical solutions, leading virtual technology teams through design and implementation, and ensuring service quality throughout delivery and transition to operations. A strong focus on KPI improvement, service reliability, and root-cause analysis is essential.</p> <h4>What you’ll do</h4> <li>Lead the technical assessment and design of Packet Core solutions in line with product catalogues, architectural standards, and strategic objectives.</li> <li>Capture and analyse customer and business requirements, assessing technical feasibility and operational impact.</li> <li>Coordinate and guide virtual, cross-functional technology teams during solution design and implementation phases.</li> <li>Act as the primary technical representative for projects, engaging with business stakeholders, customers, and technology leadership.</li> <li>Support operational teams post-deployment, contributing to service stability, KPI improvement, and root-cause investigations for degraded performance.</li> <h4>Who you are</h4> <li>An experienced Packet Core specialist with extensive hands-on exposure (typically 7+ years) within a telecoms environment.</li> <li>Confident in PS data network call flows and the operation of Packet Core services.</li> <li>Skilled in deploying, operating, and troubleshooting Packet Core solutions across complex environments.</li> <li>Technically curious, with the ability to develop practical solutions that support broader business strategies.</li> <li>Educated to degree level in Electronic or Telecommunications Engineering, or an equivalent discipline.</li> <li>Knowledgeable in Packet Core protocols, call flows, and products, with operational experience on platforms such as Huawei PGW or similar.</li> <li>Comfortable applying structured project management methodologies to deliver outcomes successfully.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <li>Exposure to complex, large-scale Packet Core environments supporting enterprise and M2M platforms.</li> <li>Opportunities to collaborate with global Vodafone Group entities and local markets across Europe.</li> <li>The chance to influence service quality, customer experience, and network evolution at scale.</li> <li>A role that balances strategic design work with hands-on technical leadership.</li> <h4>What skills you will learn</h4> <li>Advanced solution design and assurance across multi-market Packet Core architectures.</li> <li>Stakeholder engagement and technical leadership in virtual, cross-border teams.</li> <li>KPI-driven service improvement and structured root-cause analysis techniques.</li> <li>Broader insight into M2M platforms and enterprise network services within Vodafone Group.</li> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.</b></p><br><p>You are responsible for ensuring that projects are successfully completed on time and on budget. This includes project governance, budget and timeline development, build quality, testing and operational readiness, and the completed project’s readiness to go live.</p><br><p><b>How you will contribute</b></p><br><p>You will:</p><br><ul><li>Drive consistency and quality in the execution of projects using the appropriate methodology and tools</li><li>Identify, assess, and mitigate project-level risks and escalate them to global leads and/ or the program manager when needed</li><li>Provide project reporting and status updates using scorecards, status reports and monthly review meetings and leading stakeholder meetings</li><li>Lead budget management, resource planning and utilization</li><li>Confirm the completion and consistency of projects and their readiness to go live</li><li>Own the relationship with the external vendors including quality assurance in all phases of project delivery</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Proven experience in project management methodology</li><li>Excellent communication skills and able to drive effective discussions with project resources from tactical execution level up to steering committee members</li><li>Excellent project planning and proactiveness in identifying risks and mitigations and managing strict timelines</li><li>Strong focus on cost, schedule and quality of project delivery</li><li>Knowledge of relevant business processes and related technology solutions&nbsp;&nbsp;</li><li>Stakeholder management and ability to influence positively in decision making</li><li>Proven ability in building effective teams across internal and external partners</li><li>Strong conceptual and analytic skills – enjoys problem solving</li></ul><p><span><b><u>More about this role</u></b></span></p><br><p><span><b>What you need to know about this position:</b></span></p><br><p><span>The Product Change Manger has the key responsibility to manage product change projects and ensure issues are escalated and risk mitigated to ensure overall business plans &amp; strategies are delivered. The PCM drives the product change agenda by managing the Global I2M process ensuring that all interdependencies are assessed, and synergies are maximized to deliver best for business solution. The PCM interfaces extensively with Consumer Marketing, R&amp;D, Quality, Procurement, Customer Development, Finance, and all functions within Supply Chain (BD, Manufacturing and Customer Service and Logistics), to deliver projects within the specified time, cost and quality parameters.</span></p><br><p><span><b>What extra ingredients you will bring:</b></span></p><br><ul><li><span><span>Lead cross-functional teams in the development and implementation of a broad, coordinated set of projects to meet the revenue, volume, growth, productivity and quality goals, using Global Idea to market principles.</span></span></li><li><span><span>Own and drive the definition of project scope, goals, tasks and resource (people and cost) requirements; resolve or lead the resolution of conflicts within and between projects or functional groups; develop methods to monitor project progress and provide corrective action if necessary.&nbsp;</span></span></li><li><span><span>Create project timelines, assign tasks and activities to stakeholders. Follow up to ensure timely delivery overall project timelines&nbsp;</span></span></li><li><span><span>Ensure that project scope and timing take into consideration minimizing waste and reducing complexity to the business, champion these activities within the business and project team&nbsp;</span></span></li><li><span><span>Ensure that suitable risk assessment and contingency planning (for relevant projects) take place, is communicated and agreed upon by all stakeholders and is acted on if necessary.&nbsp;</span></span></li><li><span><span>Continuously improve the ways of working, project management toolkits and methodologies, enable best practice sharing by ensuring all projects are properly closed out and key learnings are documented.</span></span></li></ul><p><span><b>Education / Certifications:</b></span></p><br><p><span>Bachelor's degree in business administration, Marketing, or Engineering</span></p><br><p><span><b>Job specific requirements:</b></span></p><br><ul><li><span><span>Minimum 5 years of relevant experience.</span></span></li><li><span><span>Communication skills: excellent verbal and written communication skills with the ability to interact with senior leadership and cross functional teams.</span></span></li><li><span><span>Analytical skills: strong analytical and problem-solving skills with the ability to make data driven decisions and identify risks on timely manner.</span></span></li><li><span><span>Change management: understanding of change management processes and the ability to manage projects in dynamic and fast-paced environment.</span></span></li><li><span><span>Stakeholders' management and Leadership skills: ability to manage cross functional teams, influence stakeholders and drive project performance.</span></span></li><li><span><span>Time management.&nbsp;</span></span></li></ul><p><span><b>Travel requirements:</b></span></p><br><p><span><b>None</b></span></p><br><p><span><b>Work schedule:</b></span></p><br><p><span><b>Full-Time</b></span></p><br>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.&nbsp;<p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularProject and Program ManagementBusiness Capability </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Creative Leadership &amp; Menu Innovation</p><ul><li>Design and execute visually compelling, seasonal pastry menus across restaurants, lounges, in-room dining, banquets, and events.</li><li>Reflect each brand s identity wellness and artisanal simplicity for Banyan Tree, bold and expressive creations for Delano.</li><li>Introduce innovative techniques and presentation styles that elevate guest expectations and create memorable moments.</li></ul><p>Operational &amp; Quality Excellence</p><ul><li>Oversee day-to-day pastry kitchen operations to ensure efficiency, consistency, and high standards of hygiene and safety.</li><li>Maintain compliance with HACCP and all local food safety regulations.</li><li>Optimize production to control waste while preserving premium quality.</li></ul><p>Team Development &amp; Culture</p><ul><li>Recruit, mentor, and develop a high-performing pastry team, fostering a culture of learning, innovation, and collaboration.</li><li>Conduct regular training sessions to enhance technical skills and service orientation.</li><li>Build a strong team culture in alignment with the Heartist values and brand philosophies of Banyan Tree and Delano.</li><li>Provide ongoing coaching and development opportunities aligned with departmental goals.</li></ul><p>Financial &amp; Inventory Management</p><ul><li>Manage budgets, control food and labor costs, and align with hotel financial objectives.</li><li>Oversee sourcing, purchasing, and stock management with a focus on quality and sustainability.</li><li>Support monthly forecasting and reporting with the Executive Chef and Finance team.</li></ul><p>Guest Engagement &amp; Brand Collaboration</p><ul><li>Actively engage with guests during key dining events and special occasions.</li><li>Collaborate with F&amp;B and Marketing on PR initiatives, seasonal concepts, and social media content.</li><li>Represent the pastry vision of both brands internally and externally, contributing to their culinary reputation in the market.</li></ul><p>Service Excellence &amp; Quality:</p><ul><li>Champion a culture of culinary excellence and intuitive service.</li><li>Lead and promote a culture of exceptional service and hospitality across the culinary team, ensuring that every guest experience exceeds expectations.</li></ul><p>Implement Service Standards &amp; Training:</p><ul><li>Establish and enforce clear service standards, and create tailored training programs to ensure all team members consistently deliver high-quality service.</li></ul><p>Guest Feedback Integration:</p><ul><li>Actively solicit, listen to, and respond to guest feedback, using insights to continuously refine culinary offerings, enhance service quality, and adapt to guest needs.</li></ul><p>Training &amp; Development:</p><ul><li>Lead recruitment, training, and professional development for all kitchen staff, ensuring they possess the necessary skills to maintain operational excellence.</li><li>Promote continuous learning and development by introducing training programs focused on food quality, cooking techniques, and safety standards.</li><li>Encourage creativity, collaboration, and a positive work environment within the kitchen.</li><li>Promote career growth and professional development for team members, identifying training needs and providing opportunities for learning.</li></ul><p>Sustainability:</p><ul><li>Champion sustainable practices within the culinary department by sourcing locally grown, organic ingredients, and reducing food waste.</li><li>Collaborate with the sustainability team to ensure all food-related operations align with Banyan Tree s commitment to environmental responsibility.</li><li>Collaborate with suppliers to implement eco-friendly practices and green initiatives in all F&amp;B operations.</li></ul><p>Compliance &amp; Standards:</p><ul><li>Ensure adherence to all health, safety, and sanitation standards, as well as compliance with local regulations.</li><li>Maintain a safe working environment for all employees, including food safety protocols and hygiene standards.</li><li>Ensure all staff are properly trained in emergency procedures and health &amp; safety protocols.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><ul><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development &amp; Management</li></ul><p>Leading Others</p><ul><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li></ul><p>Leading the Business</p><ul><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p>Experience/Certificates/Education</p><p>Experience:</p><ul><li>Minimum 5 7 years of proven leadership in luxury pastry operations, ideally within five-star lifestyle or resort environments.</li><li>Demonstrated success in leading high-performing pastry teams across multiple outlets and concepts.</li><li>Deep experience in menu innovation, guest experience delivery, cost management, and pre-opening execution.</li><li>Prior exposure to both wellness-led culinary philosophies (aligned with Banyan Tree) and fashion-forward, experiential dining (aligned with Delano) is a strong advantage.</li></ul><p>Education:</p><ul><li>Degree in Culinary Arts, Hospitality Management, or a related discipline from an accredited institution.</li><li>Certifications in advanced pastry techniques, chocolatier work, or luxury patisserie preferred.</li><li>Additional qualifications in business administration, F&amp;B management, or nutrition &amp; sustainability are a plus.</li></ul><p>Skills &amp; Attributes:</p><ul><li>Creative Visionary: Passion for pastry artistry with the ability to design trend-driven menus that blend flavor, form, and storytelling.</li><li>Strategic Leadership: Skilled at building empowered, agile teams and leading through both stability and change.</li><li>Guest-Centric Thinking: Sharp attention to detail with an unwavering commitment to exceptional guest experiences.</li><li>Business Acumen: Strong grasp of food costing, margin optimization, budgeting, and vendor management.</li><li>Cultural Fluency: Ability to interpret and respect local culinary traditions while delivering globally inspired pastry concepts.</li><li>Operational Dexterity: Effective at managing multiple kitchens and high-volume service with consistent excellence.</li><li>Collaboration: Strong communication and interpersonal skills to work cross-functionally with Culinary, Marketing, and F&amp;B teams.</li><li>Sustainability Mindset: Familiar with eco-conscious sourcing, waste reduction, and wellness-forward food philosophies.</li><li>Adaptability &amp; Innovation: Comfortable navigating dual-brand environments, balancing creative freedom with operational structure.</li><li>Technically Skilled: Proficiency in kitchen management software, menu engineering tools, and standard productivity applications.</li><li>Professional Demeanor: High standard of personal presentation and conduct, serving as an ambassador of both brands.</li><li>Language: Excellent reading, writing and oral proficiency in English language. Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >You will help organizations decide what absolutely must survive, test the strength of their datacenters and clouds, and shape next-generation safeguards that stand up to the worst-case scenario. Your recommendations reach boardrooms, influence capital spend and protect critical national infrastructure.</span></p><p>Outcomes you will drive:</p><ul><li>Define and assess a client s Minimum Viable Company (MVC) identifying the core capabilities, systems, and dependencies required to sustain operations during disruption.</li><li>Lead Technology Impact Analyses (TIA) to map the relationships between business services, applications, infrastructure, and third-party providers, and understand the operational consequences of their failure.</li><li>Evaluate data centers, cloud environments, and network architecture from a resilience and recoverability perspective identifying single points of failure, weak failover strategies, or latency risks.</li><li>Design and recommend modern resilience solutions, including immutable backups, data vaulting, tiered recovery architecture, cloud-native resilience models, and chaos engineering practices.</li><li>Conduct resilience risk assessments across IT environments helping clients identify exposure to cyber events, operational errors, or infrastructure failure, and advising on mitigation strategies.</li><li>Perform resilience posture assessments using Deloitte s proprietary frameworks and help clients benchmark against industry standards such as ISO 22301, DORA, NIST, and NIS2.</li><li>Translate resilience requirements into tangible recovery capabilities such as defining Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and testing protocols for critical services.</li><li>Develop and implement resilience roadmaps that prioritize quick wins and long-term transformation balancing compliance, technical feasibility, and business expectations.</li><li>Facilitate scenario-based simulations and tabletop exercises to validate readiness across business and IT stakeholders and refine response protocols based on real-world dynamics.</li><li>Work cross-functionally with cyber, cloud, infrastructure, and risk teams to embed resilience into transformation programs, ensuring it s considered from the start not after deployment.</li><li>Support clients in meeting regulatory expectations around operational resilience, including guidance for financial services, energy, and other critical infrastructure sectors.</li></ul><p>Connect to your skills and professional experience</p><p>You ll thrive in this role if you value collaboration over control, impact over ego, and outcomes over activity. We ll support your growth, give you the autonomy to shape your work, and the trust to drive change where it matters. If you bring your best, we ll help you do your boldest.</p><p>Essentials</p><p>These are the core capabilities and experiences needed to be successful in this role:</p><ul><li>Bachelor s degree in Technology related field</li><li>Minimum 3-7 years of experience in IT infrastructure, Network Architecture, Compute, Cloud, and Disaster recovery</li><li>Proven experience in leading and coaching junior resources within the technical field</li><li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design.</li><li>Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies.</li><li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens.</li><li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches.</li><li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT).</li><li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders.</li><li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients.</li><li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Technology related field</li><li>Minimum 3-7 years of experience in IT infrastructure, Network Architecture, Compute, Cloud, and Disaster recovery</li><li>Proven experience in leading and coaching junior resources within the technical field</li><li>Strong understanding of technology resilience concepts, including recovery architecture, IT continuity, backup strategies, and failover design.</li><li>Demonstrated experience conducting Technology Impact Analysis (TIA) or similar exercises to assess critical IT dependencies.</li><li>Proven ability to evaluate data centers, hybrid/cloud infrastructure, and application landscapes through a resilience lens.</li><li>Hands-on exposure to modern resilience solutions, such as immutable backups, cyber vaults, DR-as-a-Service (DRaaS), or cloud-native recovery approaches.</li><li>Experience performing resilience posture assessments and advising on improvements using industry-aligned frameworks (e.g., ISO 22301, DORA, NIST, COBIT).</li><li>Ability to translate technical risks into business impact terms and communicate recommendations clearly to non-technical stakeholders.</li><li>Demonstrated involvement in developing or supporting resilience strategies, roadmaps, or implementation plans for enterprise clients.</li><li>Knowledge of regulatory expectations around technology resilience, especially within sectors like financial services, energy, or government.</li><li>Familiarity with business continuity, crisis management, or operational resilience frameworks beyond IT-specific areas.</li><li>Experience supporting or running tabletop exercises, technical simulations, or chaos engineering experiments.</li><li>Knowledge of cloud resilience architectures (e.g., multi-AZ/multi-region failover, backup/restore in AWS/Azure/GCP).</li><li>Understanding of cyber-resilience intersections, such as ransomware preparedness, zero-trust recovery, or secure-by-design principles.</li><li>Exposure to emerging technology risk (e.g., AI model resilience, edge computing, or OT/ICS environments).</li><li>Professional certifications such as ISO 22301 Lead Auditor/Implementer, CBCI, AWS/Azure cloud certs, or DORA/operational resilience credentials.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b><u>Business Partnerships Consultant (6 months Secondment) </u></b></p><br><p><b><u>Bupa Egypt Insurance SAE - District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361, Cairo</u></b></p><br><p><b>Full Time - Secondment (6 months) </b></p><br><p><b>40 hours per week </b></p><br><p><b>Local Egypt Bonus Scheme</b></p><br><p><b>Hybrid Working (1 day per week office working)</b></p><br><p><b>Job Grade: A11</b></p><br><p><b>We make health happen</b>&nbsp;</p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.<br>&nbsp;<br>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p><b><u>Role Overview</u></b></p><br><p>As a business partnerships support consultant, you deliver an exceptional<br>customer experience for our Corporate customers. You provide a dedicated and<br>comprehensive service, responding to contacts from Group Secretaries and<br>Intermediaries and deliver the highest level of customer care, creating<br>extraordinary relationships resulting in good business retention and expansion.<br>Customer contact will be via emails.</p><br><p><br>This is a diverse and skilled customer facing role where you will be supporting<br>the account managers in securing the renewal of group schemes through<br>delivering world class customer service, first contact resolution whenever appropriate.<br>Your individual performance will be a key contribution to the department<br>achieving all targets for quality, productivity, compliance and regulation.<br>You will be a customer service champion, putting the customer at the centre of<br>everything you do and putting forward ideas for the continual improvement of the customer experience.</p><br><p><b><u>How&nbsp;you’ll&nbsp;help us make health happen</u></b></p><br><ul><li><p>Respond to all incoming queries from Group secretaries/Intermediaries by email including proactive outbound emails.</p><br></li><li><p>Take end to end ownership of the investigation and resolution of escalations and issues. You will be required to liaise, negotiate and co-ordinate with other teams to ensure a customer focused resolution identifying issues and trends, recommending solutions within agreed authority limits</p><br></li><li><p>Work closely with internal teams such as Corporate Sales, New Business, Finance and Claims to ensure a smooth customer journey.</p><br></li><li><p>Complete all related customer administration such as maintaining and updating customer records, onboarding members for key groups and carrying out membership changes mid-term or at point of renewals</p><br></li><li><p>Demonstrate flexibility by supporting the wider Business Partnerships operation at busy times.</p><br></li><li><p>Develop effective working relationships with the Service Account Managers.</p><br></li><li><p>Support and train new joiners in the team depending on experience and knowledge</p><br></li></ul><p><b><u>What you'll need:</u></b></p><br><ul><li><p>Medical background e.g Dentist/Physiotherapist/ any other medical profession</p><br></li><li><p>Confident and articulate in English (both written and spoken)</p><br></li><li><p>Relevant qualification in customer service or related studies useful but not essential</p><br></li><li><p>Microsoft Excel skills required and a high level of competency in all Microsoft software is desirable</p><br></li><li><p>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.</p><br></li><li><p>Highly customer focussed</p><br></li><li><p>Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes</p><br></li><li><p>A good understanding of Bupa Global processes and systems</p><br></li><li><p>Good understanding of complaint handling processes</p><br></li><li><p>Experience of working in another Bupa Global Operational department is preferable</p><br></li><li><p>Able to manage own workloads and build effective relationships</p><br></li><li><p>Good organisational, planning and time management skills</p><br></li><li><p>Good written communication, a high level of assertiveness and an excellent telephone manner</p><br></li><li><p>Good problem solving and analysis and using your network to assist in fixing issues.</p><br></li><li><p>Experience of managing your own portfolio and face to face contact with your customers</p><br></li><li><p>An ability to speak a second language would be an advantage</p><br></li></ul><p><b><u>Why Bupa?</u></b></p><br><p>We’re&nbsp;a health insurer and provider. With no shareholders, our customers are our focus.&nbsp;Our people are all&nbsp;driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave,&nbsp;caring&nbsp;and responsible in everything we do.&nbsp;</p><br><p>We encourage&nbsp;all of&nbsp;our people to “Be you at Bupa”,&nbsp;we champion diversity, and we understand the importance of our people&nbsp;representing&nbsp;the communities and customers we serve.&nbsp;&nbsp;That’s&nbsp;why we&nbsp;especially&nbsp;encourage applications from people with diverse backgrounds and experiences.&nbsp;&nbsp;</p><br><p>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the&nbsp;minimum&nbsp;criteria for the role.&nbsp;We’re&nbsp;committed to ensuring&nbsp;you’re&nbsp;treated fairly during the recruitment process and offer reasonable adjustments to anyone who may&nbsp;benefit&nbsp;from accommodations to the recruitment process.&nbsp;&nbsp;&nbsp;</p><br><p>If you require&nbsp;information&nbsp;regarding&nbsp;this role in&nbsp;an alternative format,&nbsp;please email:&nbsp;<u>careers@bupa.com</u></p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Call Centre<p>Locations:</p><br>Egypt - Cairo </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> TITLE: Mental Health and Psychosocial Support Advisor <br> TEAM/PROGRAMME: PDQI LOCATION: Cairo <br> GRADE: 2&nbsp; CONTRACT LENGTH: Calendar year, with possibility of renewal <br> <p>CHILD SAFEGUARDING: (select only one)</p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g.</p><br> <p>once a week or more) <u>or</u> intensively (e.g., four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p>ROLE PURPOSE:</p><br> <p>The Mental Health and Psychosocial Support (MHPSS) Advisor is responsible for providing strategic and technical leadership for MHPSS programming in both development and humanitarian contexts. Under the general direction and guidance of the Director of Program Development, Quality and Impact, the role provides thematic leadership to ensure that MHPSS programming is evidence-based, well monitored, technically sound, and contributes to quality programming, donor engagement evidence generation, learning, advocacy, and program development. The post holder is expected to lead the development and periodic review of the MHPSS strategy and thematic plan aligned with the Country Strategic Plan; support sectoral and multi-sectoral assessments; guide program design, proposal development and master budgeting; provide overarching technical assurance, defining standards of integrated MHPSS program design and delivery, and supporting adherence to such standards in collaboration with fellow thematic advisors and senior operation roles; and represent Save the Children in relevant technical and Inter-agency fora. Collaborate with MEAL to ensure safe and accurate measurement and reporting of MHPSS results. The role also promotes integration of MHPSS across sectors including child protection, health, education, livelihoods, and social protection, while strengthening referral pathways, safeguarding, inclusion, and meaningful participation.</p><br> <br> <p>SCOPE OF ROLE:</p><br> <p>Reports to: PDQI Director</p><br> <p>Staff reporting to this post: Technical program staff (dotted line)</p><br> <p>Other collaboration: Continuous engage and collaborate with global and member MHPSS Advisors as needed.</p><br> <p>Budget Responsibilities: No</p><br> <p>Field Travel: The TA is expected to spend at least 30% of his/her time in the field in the governorates of Greater Cairo, Aswan, Alexandria, Minia and Assiut.</p><br> <br> <p>KEY AREAS OF ACCOUNTABILITY:&nbsp;</p><br> <p>Developing Strategy and Thematic Plan</p><br> <p>· Lead the development, periodic review, and implementation of the country MHPSS strategy, thematic plans, and emergency preparedness priorities, ensuring alignment with the Country Strategic Plan and evolving contextual needs.</p><br> <p>· Provide strategic leadership on the MHPSS component of the Country Strategic Plan, ensuring coherence across psychosocial support, focused non-specialized services, referral pathways, child protection, health, education, and other integrated programming priorities.</p><br> <p>· Monitor changes in national and humanitarian contexts and guide timely strategic adjustments that maintain program quality, relevance and impact for children, adolescents, and caregivers, in line with available and evolving technical and programmatic evidence.</p><br> <p>Program Planning, Support and Quality</p><br> <p>· Provide technical leadership and advisory support to ensure the quality, integration, and effectiveness of MHPSS programming across development and humanitarian responses, including community-based MHPSS, case-focused support and safe referrals for children and caregivers.</p><br> <p>· Guide the design and integration of appropriate and evidence-based MHPSS interventions, ensuring that safeguarding, inclusion, disability, gender, and resilience considerations are reflected in program design and implementation.</p><br> <p>· Provide technical review and quality assurance of program designs, concept notes, proposals, -, evaluations, and learning products prior to submission.</p><br> <p>· Ensure integration of MHPSS across the continuum of care and across sectors including child protection, health, education, livelihoods, and social protection.</p><br> <p>· Ensure MHPSS programs adhere to international, national, and organizational standards, including safeguarding requirements, ethical practice principles, and relevant Inter-agency guidance.</p><br> <br> <p>Providing Strategic and Technical Guidance and Oversight</p><br> <p>· Ensure that a robust quality assurance mechanism is in place, and effectively implemented by program teams</p><br> <p>· Conduct regular field visits to monitor program quality, safe implementation, and compliance with relevant standards; provide mentoring and technical support; and identify emerging needs to inform program adaptation.</p><br> <p>· Provide or oversee technical guidance for focused MHPSS support to complex cases, ensuring appropriate referral pathways, confidentiality, do-no-harm practice, and links with specialized services where needed.</p><br> <br> <p>Monitoring, Evaluation and Learning</p><br> <p>· In collaboration with the MEAL team, support the development and implementation of an MHPSS MEAL plan that links reporting requirements and strengthens the capacity of staff and partners to monitor outcomes and quality.</p><br> <p>· Ensure the systematic and robust measurement and reporting of MHPSS results, against Country Strategic Plan and project-level targets</p><br> <p>· Lead on MHPSS or multi-sectoral technical assessments, ensuring findings are documented and that all assessments include a clear analysis of children’s, adolescents’ and caregivers’ mental health and psychosocial support needs.</p><br> <p>· Drive the MHPSS innovation, learning and evidence agenda, including documentation and application of lessons learned with MEAL support.</p><br> <br> <p>Capacity Strengthening of staff and partners</p><br> <p>· Identify MHPSS staffing and capacity needs in collaboration with Human Resources and contribute to workforce planning that supports program quality, duty of care and sustainability.</p><br> <p>· Ensure that a robust supervision framework is in place and implemented;</p><br> <p>· Capacitate and guide senior MHPSS staff and partners to provide regular, structured supervision to junior/frontline staff.</p><br> <p>· Lead learning needs assessments and develop capacity strengthening plans for Save the Children and partner staff, including training on psychosocial support, safe and ethical practice, case-focused support, referrals, staff care and inclusion.</p><br> <p>· Oversee the development and delivery of technical guidance and training materials that improve program quality and technical consistency across MHPSS interventions.</p><br> <p>· Provide technical support and advice to HR in designing appropriate staff well-being policies, mechanisms, and practices, to reduce the risk burnout and strengthen quality of care.</p><br> <br> <p>Networking, Coordination and External Communication</p><br> <p>· Represent Save the Children in inter-agency coordination mechanisms, MHPSS technical working groups and sector forums, contributing to harmonization of approaches, standards, and referral pathways.</p><br> <p>· Ensure Save the Children’s program results, learning and evidence are effectively shared to inform sector practice, collective decision-making, and national dialogue on MHPSS.</p><br> <p>· Support the development of external communications and media products related to MHPSS programming, acting as a technical spokesperson when appropriate and in line with safe practice principles.</p><br> <br> <p>Advocacy and Fundraising</p><br> <p>· Identify MHPSS priorities, evidence gaps and funding opportunities and support fundraising and proposal development in close collaboration with members, awards colleagues, and donors.</p><br> <p>· Ensure advocacy initiatives are informed by program evidence, learning and assessments, with a focus on improving equitable access to quality MHPSS services, strengthening referral systems, and promoting child- and adolescent-responsive approaches.</p><br> <p>· Proactively identify advocacy opportunities, case studies and research themes aligned with organizational objectives and turn them into action in collaboration with advocacy and communications colleagues.</p><br> <br> <p>General Roles</p><br> <p>· Contribute to country office risk management, including identification, mitigation and communication of program, safeguarding and duty-of-care risks related to MHPSS programming.</p><br> <p>· Develop and maintain strong internal relationships with program managers, project teams, finance, and program support services teams, and contribute to high-quality planning, reporting, and technical review processes.</p><br> <p>· Comply with all Save the Children policies, values and standards and contribute to a culture of learning, accountability, and technical excellence.</p><br> <br> <p>Safeguarding Policy:</p><br> <p>· Support the mainstreaming of Save the Children’s safeguarding policy within MHPSS program design and implementation, including identifying and addressing risks to children and adults that may be caused or exacerbated by program design and interventions.</p><br> <p>· Collaborate with the Program Operations teams to ensure that activities are safe for children and adults, and that all steps are taken to ensure their meaningful and safe participation.</p><br> <br> <p>BEHAVIOURS (Values in Practice)</p><br> <p>Accountability:</p><br> <p>· Holds self-accountable for making decisions, managing resources efficiently, achieving results, and role modelling Save the Children values.</p><br> <p>· Holds the team and partners accountable to deliver on their responsibilities, giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.</p><br> <p>Ambition:</p><br> <p>· Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development, and encourages their team to do the same.</p><br> <p>· Widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>· Future orientated, thinks strategically, and on a global scale.</p><br> <p>Collaboration:</p><br> <p>· Builds and maintains effective relationships with their team, colleagues, Members, and external partners and supporters.</p><br> <p>· Values diversity and sees it as a source of competitive strength.</p><br> <p>· Approachable, a good listener, and easy to talk to.</p><br> <p>Creativity:</p><br> <p>· Develops and encourages new and innovative solutions.</p><br> <p>· Willing to take disciplined risks.</p><br> <p>Integrity:</p><br> <p>· Honest, encourages openness and transparency; and demonstrates highest levels of integrity</p><br> <br> <p>QUALIFICATIONS</p><br> <p>· Master’s degree in psychology, psychiatry, mental health, -, public mental health, or a related field.</p><br> <p>· Relevant professional registration or clinical qualification in psychology or psychiatry is a strong asset.</p><br> <br> <p>EXPERIENCE AND SKILLS</p><br> <p>· Minimum 8 to 10 years’ experience working in MHPSS programs in development and/or humanitarian contexts.</p><br> <p>· At least 3 to 5 years’ experience providing technical support to MHPSS programming for children, adolescents and caregivers, including community-based support and referral systems.</p><br> <p>· Strong knowledge of evidence-based MHPSS approaches, public mental health systems in Egypt, and inter-agency standards and guidance relevant to MHPSS.</p><br> <p>· Proven capacity for mentoring, coaching, and training staff and partners on MHPSS-related topics, including safety and ethical practice, inclusion, and staff care.</p><br> <p>· Experience in program design, proposal development, technical quality assurance, and donor engagement.</p><br> <p>· Experience in senior-level representation with government, donors, technical working groups, and inter-agency forums.</p><br> <p>· Ability to write clear, well-argued assessments, concept notes, reports, and learning products.</p><br> <p>· Excellent communication and people skills, with the ability to influence change at operational and strategic levels.</p><br> <p>· Fluency in Arabic and proficient written and spoken English.</p><br> <p>· Ability to work under pressure and deliver results within tight deadlines.</p><br> <br> <p>Additional job responsibilities</p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p>Equal Opportunities&nbsp;</p><br> <p>The role holder is required to perform the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p>Child Safeguarding:</p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p>Safeguarding our Staff:</p><br> <p>The post holder is required to perform the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p>Health and Safety</p><br> <p>The role holder is required to perform the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> JD written by: Ingy Akoush Date: 12/12/2022 <br> JD agreed by: Date: <br> Updated By: Yasser Hashem Date: 14/06/2026 <br> Evaluated: Date: <br> <br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p>As director of food and beverage, you will have full accountability for the strategic and operational leadership of the food and beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.</p> <p>Reporting directly to the general manager and working closely with the planning committee, you will continue to shape the food and beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.</p> <p>This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.</p> <h4>What you will do</h4> <li>Provide strategic leadership and direction for all food and beverage and culinary operations across the hotel</li> <li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li> <li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li> <li>Drive commercial performance across all outlets, banqueting, and total food and beverage revenue streams</li> <li>Ensure consistent delivery of exceptional guest experience and brand standards</li> <li>Partner closely with culinary leadership on concept development, quality, and innovation</li> <li>Oversee budgeting, forecasting, cost control, and profitability targets</li> <li>Work collaboratively with sales, marketing, rooms, and events teams to maximise opportunities</li> <li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li> <li>Act as a senior ambassador for the hotel across internal and external stakeholders</li> <li>Ability to lead in alignment with Four Seasons brand and philosophy</li> <h4>What you bring</h4> <li>Significant senior leadership experience within luxury hospitality food and beverage operations</li> <li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li> <li>A strong people leader with a track record of developing and inspiring high performing teams</li> <li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred</li> <li>Strong operational knowledge of food & beverage operations, systems, and luxury service standards</li> <li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams</li> <li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels</li> <li>Deep understanding of luxury service standards and guest expectations</li> <li>Confident operating at executive committee level with strong stakeholder management skills</li> <li>A calm, credible, and visible leadership presence</li> <li>Experience in forecasting, budgeting, and financial planning at a divisional level</li> <li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package tailored specifically for our planning committee members</li> <li>Excellent training and development opportunities</li> <li>Complimentary and discounted stays and services at Four Seasons worldwide</li> <li>Comprehensive time off package including vacation, sick and holiday pay</li> <li>Complimentary employee meals prepared by the Four Seasons culinary team</li> <li>Complimentary dry cleaning and laundry services</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Role Objectives:<br>The OD & Talent Management Senior Manager will lead the design, implementation, and continuous improvement of Breadfast’s Organization Development and Talent Management agenda, ensuring the organization has the right structures, capabilities, performance practices, and talent strategies to support business growth. The role will connect business strategy with people strategy, translating organizational needs into scalable talent solutions across Performance Management, learning & Development, and Organization design. The role will also ensure strong integration between talent processes, career growth, succession, organizational effectiveness, and employee experience.<br>Roles & Responsibilities:<br>1. Talent Management Strategy & Governance Develop and execute the annual OD & Talent Management roadmap aligned with business priorities. Establish governance, standards, and frameworks for talent management across Breadfast. Ensure consistency and scalability of talent practices across BUs and functions. Partner closely with P&C Business Partners and business leaders to identify organizational and talent priorities. Provide talent insights and recommendations to leadership based on organizational data and trends.2. Performance Management Own the overall Performance Management framework and lifecycle, including check-ins, reviews, calibration, and development planning. Continuously improve the performance management system and employee/manager experience. Ensure effective linkage between performance, KPIs/OKRs, rewards, talent reviews, and development. Partner with Total Rewards on the performance-related elements of bonus and reward programs. Provide insights on performance trends and organizational gaps. Build manager capability around effective performance conversations, feedback, and performance improvement.3. Talent Reviews & Succession Planning Lead the design and implementation of annual and semi-annual talent reviews. Establish talent identification and segmentation frameworks, including critical talent and high-potential populations. Develop and maintain succession planning for critical roles. Identify talent risks, capability gaps, and key-person dependencies. Partner with business leaders to create targeted development and retention plans for critical talent. Track talent movement, readiness, and development progress.4. Learning & Development Set the strategic direction for the Learning & Development agenda. Ensure learning priorities are driven by business needs, competency gaps, performance insights, and future capability requirements. Oversee leadership development, functional/technical capability building, career development, onboarding-related capability programs, and talent development initiatives. Establish career development frameworks and clear growth pathways across relevant populations. Partner with business and functional leaders to develop critical capabilities required for future growth. Measure learning effectiveness and business impact rather than focusing only on training activity.5. Organization Development Lead OD initiatives that improve organizational effectiveness, structure, accountability, and ways of working. Partner with leadership on organization structure design, role clarity, spans & layers, and organizational effectiveness. Govern the company structure and ensure alignment between organizational design, roles, and business requirements. Lead or oversee organization-wide OD projects, including restructuring and transformation initiatives. Support the development and governance of job profiles, role architecture, and organizational frameworks. Use organizational data and insights to identify opportunities for improving effectiveness and productivity.6. Competency & Career Frameworks Own and continuously evolve Breadfast’s competency framework and its application across talent processes. Ensure competencies are integrated into performance, development, career progression, and talent reviews. Build clear career pathways and progression frameworks for key populations. Partner with business leaders to identify critical technical, functional, and leadership capabilities.7. Talent Analytics & Insights Establish meaningful Talent & OD dashboards and KPIs to measure effectiveness. Analyze performance, talent, succession, capability, retention, and organizational trends. Translate people data into actionable recommendations for leadership. Track the effectiveness and ROI of major talent and OD initiatives. Provide regular talent insights to the Head of Talent & People Experience and senior leadership.8. Team Leadership Lead, coach, and develop the OD & Talent Management team. Set clear objectives, priorities, and performance expectations for the team. Ensure effective collaboration between team members and other P&C COEs and PBPs. Build internal expertise and scalable processes rather than relying solely on external solutions.9. Stakeholder Management Act as a strategic OD & Talent partner to senior leaders, P&C leadership, and P&C Business Partners. Work closely with Total Rewards, Talent Acquisition, People Operations, and Employee Experience to ensure integrated people practices. Influence senior stakeholders and drive adoption of talent programs across the organization. Communicate complex talent concepts in a simple, practical, and business-oriented manner.<br>Required Education, Knowledge, And Skills:<br>Bachelor’s degree in Business Administration, Psychology, or a related field.8–12+ years of relevant experience in HR, Talent Management, OD, Performance Management, or related areas, depending on level. Strong experience in designing and implementing talent management frameworks in a complex or fast-growing organization. Proven experience leading Performance Management and Talent Review processes. Strong Organization Development and organizational design experience. Experience managing teams and cross-functional projects. Experience working with senior stakeholders and business leadership. Strong understanding of talent analytics and HR systems. Experience in a high-growth, FMCG, retail, e-commerce, manufacturing, or similarly complex environment is preferred.

Job Title: Pre-Seller – Modern Trade Reports To: Sales Supervisor Business Unit: ACCBCFunction: Sales Location: Assigned Market Grade: TBC<br><br>Job Purpose Responsible for driving sales volume, maximising product visibility, and ensuring seamless execution of commercial agreements across assigned key accounts in the Modern Trade channel, including hypermarkets and large supermarket chains. Unlike fragmented trade, this role focuses on securing high-volume orders based on promotional calendars, managing on-shelf availability, and building strong relationships with store managers to maximise Share of Shelf. Physical delivery, pricing decisions, and commercial term-setting sit outside this role – the Pre-Seller’s accountability is execution at the account level: orders, visibility, promotions, and stock integrity<br>. Operating Context The Pre-Seller – Modern Trade operates across a structured route of key accounts within the assigned market. The role functions in a context defined by:Fewer but higher-complexity accounts per route – each visit involves checking backroom stock, shelf compliance, promotional execution, and relationship management with store managers and section heads. Promotional calendar-driven selling – orders are aligned to national and account-specific promotions requiring advance planning, display builds, and timing discipline. On-shelf availability (OSA) is a primary accountability – out-of-stocks in modern trade have immediate visibility and direct impact on sales and customer relationships. Expiry and returns management are active responsibilities – FIFO discipline and proactive stock rotation directly impact the returns percentage KPI. Competitor environment is highly visible in modern trade – shelf space disputes, competitor promotions, and pricing activity must be monitored and reported daily. Close coordination with the logistics team, Key Account Managers, and Sales Supervisor is required to ensure delivery alignment, promotional readiness, and account complianc<br>e.<br>Key Roles and Responsibili<br>ties A. Order Generation & Volume Growth Visit assigned Modern Trade outlets according to a structured route plan to secure sales orders meeting or exceeding monthly volume and value targets. Book orders aligned to the promotional calendar and account-specific agreements, ensuring order accuracy and completeness at every visit. Submit daily sales reports and visit logs to the Sales Supervisor within the required timeframe. Achieve daily, weekly, and monthly sales targets and KPIs as set by manage<br>ment. B. Stock & Inventory Management Monitor stock levels in both the warehouse backroom and on the shelves at each account to prevent out-of-stock (OOS) situations. Coordinate with the logistics team to ensure timely delivery and a healthy stock days-on-hand profile at each outlet. Apply strict FIFO methodology during stock checks to identify and proactively manage near-expiry products before they become returns. Actively manage and minimise return percentages due to damage or near-expiry by coordinating stock rotation with store<br>teams. C. In-Store Execution & Visibility Ensure excellent execution of planograms and visibility agreements at every assigned account. Maximise Share of Shelf (SOS) and ensure ACCBC brands dominate primary shelving and secondary display locations including end-caps and floor displays. Verify price tags, shelf labels, and display standards against company planograms at everyvisit. Maintain ACCBC’s display and visibility standards consistently across all assigned ac<br>counts. D. Promotional Campaign Execution Implement national and account-specific promotional activities on time and to the agreed execution standard. Build thematic displays and ensure promotional mechanics are correctly in place before the promotion live date. Track the performance of active promotions during visits and report any execution gaps or competitor interference to the Sales Supervisor immediately. Coordinate with Key Account Managers on upcoming promotions to ensure readiness at store level ahead of<br> launch. E. Relationship Management Serve as the primary on-the-ground point of contact for store managers, section heads, and receiving team members at each assignedaccount. Resolve operational issues – delivery gaps, shelf disputes, stock rotation requests – quickly and professionally at the store level. Escalate unresolved account issues to the Sales Supervisor or Key Account Manager without delay. Build trusted, long-term relationships with store personnel to facilitate smooth execution and preferential treatment on shelf space and display oppor<br>tunities. F. Market Intelligence &Reporting Gather and report daily data on competitor pricing, new product launches, and promotional activities observed in assignedaccounts. Maintain accurate daily sales trackers and visit logs in line with company reporting requirements. Report all operational, compliance, or safety issues to the Sales Supervisor with<br>out delay. Key Performance Indicators (KPIs) Sales &amp; Volume Sales target achievement – monthly volume and value targets metor exceeded Strike rate – number of successful orders placed relative to total planned store visits Order booking accuracy – zero order errors per route day Availability &Visibility On-Shelf Availability (OSA) – out-of-stock incidents for core SKUs minimised Share of Shelf (SOS) – agreed linear shelving percentage maintained or grown vscompetitors Planogram compliance – display and shelf execution standards met atevery visit Promotional Execution Promotional campaign execution rate – all activities built on time andto standard New product launch execution rate across assigned accounts Returns & Stock Returns and bad stock percentage – below company threshold (target: <1.5%) FIFO compliance – stock rotation managed atevery visit Reporting Daily sales tracker and visit log submitted on time with complete and accurate data Competitor intelligence rep<br>orted daily Required Experience and Qu<br>alifications Minimum Qualifications Bachelor’s degree in Business, Marketing, or a related field. Valid local driving licence<br>is mandatory. Minimum Experience1–3 years of experience in FMCG sales, specifically within the Modern Trade or Key Accounts channel. Familiarity with planogram execution, promotional activation, and on-shelf availability management in a modern trade environment. Experience using handheld sales systems (SFA or equivalent) and basic data t<br>racking tools. Knowledge and Skills Commercial acumen – understanding of how promotions, margins, and stock rotation impact both ACCBC and the retailer. Strong negotiation, relationship-building, and communication skills with store-level stakeholders. Attention to detail in checking expiry dates, price tags, and shelf execution against planograms. Resilience and problem-solving ability to handle shelf space disputes and operational friction at thereceiving dock. Goal-oriented, self-driven, and able to manage time efficiently across a structured<br>account route.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br> <br>We're looking for talented German-speaking Business Analysts and Consultants at Associate level to join our Product Management &amp; Business Analysis practice. In this role, you'll work alongside experienced consultants and industry experts to support end-to-end Financial Services transformation across banking, insurance, and asset &amp; wealth management, helping clients deliver innovative solutions that create measurable business value. <br> <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into clear, practical solutions, we'd love to hear from you. <br><b>What You'll Do</b> <br> <br>As part of our team, you will: <br><ul><li>Support clients and project teams in understanding business challenges and identifying opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Assist in preparing user stories, acceptance criteria, process maps, user journeys, and business documentation.</li></ul><br><ul><li>Participate in workshops and meetings with business and technical stakeholders.</li></ul><br><ul><li>Support backlog refinement, requirement traceability, and User Acceptance Testing activities.</li></ul><br><ul><li>Prepare meeting notes, presentations, status updates, and project documentation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Build your consulting, business analysis, agile delivery, and Financial Services knowledge through hands-on project work.</li></ul><br><b>What We're Looking For</b> <br> <br>We're looking for professionals who bring curiosity, analytical thinking, attention to detail, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>5+ years of experience as a Business Analyst, Consultant, Product Analyst, or in a similar client-facing or delivery role.</li></ul><br><ul><li>Professional proficiency in German and strong English communication skills.</li></ul><br><ul><li>Strong analytical and problem-solving capabilities.</li></ul><br><ul><li>Good communication skills and ability to work with business and technical stakeholders.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Good Microsoft Office skills, especially Excel and PowerPoint.</li></ul><br><ul><li>Ability to manage tasks and priorities in a dynamic project environment.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred</b> <br><ul><li>Exposure to Financial Services, including banking, insurance, capital markets, payments, leasing, or automotive finance.</li></ul><br><ul><li>Basic knowledge of Agile methodologies.</li></ul><br><ul><li>Experience with Jira, Confluence, or similar documentation and process mapping tools.</li></ul><br><ul><li>Understanding of user stories, acceptance criteria, UAT, APIs, or system integrations.</li></ul><br><ul><li>Interest in digital transformation, process improvement, and business change initiatives.</li></ul><br><b>Why Join Us?</b> <br> <br>At ETIC, you'll work on meaningful projects while building a rewarding career in consulting. You'll benefit from: <br><ul><li>Exposure to leading financial institutions and high-impact transformation programs.</li></ul><br><ul><li>Opportunities to work with diverse, international teams.</li></ul><br><ul><li>Continuous learning, professional development, and mentorship.</li></ul><br><ul><li>Clear career progression and growth opportunities.</li></ul><br><ul><li>A collaborative, inclusive, and supportive work environment.</li></ul><br><ul><li>Challenging work that allows you to make a real business impact from day one.</li></ul><br><b>Frequently Asked Questions (FAQ)</b> <br> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is an advantage, but we also welcome candidates with strong Business Analysis experience and a passion for solving business challenges. <br> <br><b>What kind of work will I be involved in?</b> <br>You'll support requirements gathering, documentation, workshops, process mapping, user stories, presentations, and delivery activities across client projects. <br> <br><b>Will I work directly with clients?</b> <br>Depending on the project, you may participate in client meetings, support workshops, gather inputs, and help document business needs under the guidance of more senior team members. <br> <br><b>Will I receive training and development opportunities?</b> <br>Yes. You'll benefit from continuous learning, mentoring, certifications, and hands-on project experience to build your consulting and Financial Services knowledge. <br> <br><b>What makes someone successful in this role?</b> <br>Curiosity, attention to detail, strong communication skills, willingness to learn, and the ability to organize information clearly are key to success. <br> <br><b>I don't meet every requirement. Should I still apply?</b> <br>Yes. We recognize that great candidates don't always match every qualification. If you're excited about the opportunity and believe you can make an impact, we encourage you to apply. <br> <br><b>Ready to Make an Impact?</b> <br> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps shape the future of Financial Services, we'd love to hear from you. <br> <br>Apply today and become part of a team that's transforming businesses, delivering innovation, and creating lasting impact. <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Requisition ID: </b>174846 <br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. <br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><strong>Overview Of The Role:</strong><br>The Financial Controller is responsible for ensuring financial governance, compliance, and integrity across the Real Estate operations of Cairo Festival City. This includes accountability for fixed assets, internal controls, accounting policies, and the entirety of finance operations. The role requires establishing robust control frameworks and governance standards, ensuring compliance with accounting policies, and maintaining the integrity of financial systems. The position supports decision-making by providing high-quality financial insights and leading financial strategies, collaborating with various stakeholders to drive financial and operational success.<br><strong>What You Will Do:</strong><br><strong>Accounting Policies and Judgements</strong><br><ul><li>Own, define, and approve accounting policies and procedures in line with IFRS, Al-Futtaim standards, and real estate business requirements.</li><li>Act as the main reference on complex accounting judgements and interpretations across CFC.</li><li>Lead impact assessments of new and amended accounting standards and ensure consistent implementation across all entities.</li><li>Ensure accounting policies are embedded within systems, processes, and finance operations.</li></ul><br><strong>Internal Control Framework, Systems &amp; Standards</strong><br><ul><li>Own and enforce the Al-Futtaim financial control framework across CFC as Head of Internal Controlling.</li><li>Ensure compliance with control standards across all CFC business units and legal entities.</li><li>Drive continuous improvement of internal controls through process redesign, automation, and system enhancements.</li><li>Govern finance systems and SAP-interfaced platforms to ensure data integrity and control robustness.</li><li>Sponsor and govern legal entity and SAP entity rationalization initiatives.</li></ul><br><strong>Financial Close, Consolidation &amp; Reporting Governance</strong><br><ul><li>Be fully accountable for the integrity, discipline, and timeliness of monthly, quarterly, and annual financial close.</li><li>Establish and enforce balance sheet substantiation standards across all entities.</li><li>Oversee intercompany accounting, reconciliation, settlement, and policy compliance.</li><li>Lead CFC consolidation and ensure accuracy of divisional and system-driven consolidation processes.</li><li>Approve and govern financial master data.</li></ul><br><strong>Financial Control, Governance &amp; Compliance</strong><br><ul><li>Act as senior owner of financial governance, ensuring compliance with policies, DOA, and regulatory requirements.</li><li>Oversee FSSC performance against KPIs and SLAs, ensuring a strong control environment.</li><li>Govern onboarding and offboarding of entities into shared services and finance systems.</li><li>Review, challenge, and ensure closure of internal and external audit findings, including tax-related matters.</li><li>Ensure accuracy, reliability, and completeness of financial records and statutory reporting.</li></ul><br><strong>Financial Reporting &amp; Strategic Analysis</strong><br><ul><li>Own the integrity and quality of management and statutory financial reporting across CFC.</li><li>Provide senior leadership with insightful analysis across key financial cycles (revenue, leasing, working capital, funding, investments).</li><li>Translate financial performance into risks, opportunities, and actionable insights.</li></ul><br><strong>Fixed Assets &amp; Capital Governance</strong><br><ul><li>Own and govern the end-to-end fixed asset lifecycle, including capitalization policies and asset registers.</li><li>Lead the capitalization, asset classification, and impairment considerations.</li><li>Oversee Capex governance to ensure compliance with budgets, policies, and DOA.</li><li>Ensure effective handover of completed projects from Development to Asset Management.</li><li>Ensure all development Capex is raised, tracked, and controlled through PMWeb.</li></ul><br><strong>Business Partnership &amp; Stakeholder Leadership</strong><br><ul><li>Act as the primary finance governance interface for Development, Asset Management, Treasury, Shared Services, Regional and Group Finance, and Auditors.</li><li>Provide advice on funding structures, cash flow controls, and financial risk management.</li><li>Monitor economic, regulatory, and real estate market developments and advise leadership accordingly.</li></ul><br><strong>Required Skills To Be Successful:</strong><br><ul><li>Deep expertise in IFRS and accounting standards.</li><li>Strong leadership and stakeholder management capabilities.</li><li>Proficient in financial reporting and analysis.</li><li>Effective at problem-solving and decision-making in complex environments.</li></ul><br><strong>What Qualifies You For The Role:</strong><br><ul><li>Post-graduate degree in commerce, accounting, or finance.</li><li>Accounting or finance qualification such as CPA, CA, CMA, ACCA, CFA, or CIMA; MBA is preferable.</li><li>Minimum of 10 years of finance and accounting experience, with at least 4 years in the Real Estate sector.</li><li>Proficiency in ERP financial software with preferred expertise in SAP and Yardi.</li></ul><br><strong>About Al-Futtaim Group Real Estate</strong><br>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. <br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Manager<br><b>Job Description &amp; Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product's lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities.<br><b>Drive Transformation. Deliver Impact. Build Your Career.</b> <br>Are you passionate about solving complex business challenges and helping organizations transform the way they operate? <br>We're looking for talented Business Analysts and Consultants to join our growing Business Analysis practice. In this role, you'll work alongside experienced professionals to deliver innovative solutions, support business transformation initiatives, and create measurable value for clients and stakeholders. <br>If you enjoy collaborating with stakeholders, analyzing business needs, and turning ideas into practical outcomes, we'd love to hear from you. <br><b>What You'll Do</b> <br>As part of our team, you will: <br><ul><li>Partner with stakeholders to understand business challenges and identify opportunities for improvement.</li></ul><br><ul><li>Gather, analyze, and document business and functional requirements.</li></ul><br><ul><li>Facilitate workshops, discovery sessions, and meetings with business and technical stakeholders.</li></ul><br><ul><li>Translate business needs into practical, scalable, and user-focused solutions.</li></ul><br><ul><li>Support business transformation and digital initiatives from strategy through implementation.</li></ul><br><ul><li>Collaborate with cross-functional and international teams to deliver high-quality outcomes.</li></ul><br><ul><li>Create business documentation, process maps, user stories, journey maps, and presentations.</li></ul><br><ul><li>Leverage AI-enabled tools and innovative approaches to improve delivery quality, efficiency, and consistency.</li></ul><br><ul><li>Contribute to continuous improvement initiatives and share knowledge, best practices, and reusable assets across teams.</li></ul><br><ul><li>Build strong stakeholder relationships and support successful delivery outcomes.</li></ul><br><b>What We're Looking For</b> <br>We're seeking professionals who bring curiosity, analytical thinking, and a collaborative mindset. <br><b>Required Qualifications</b> <br><ul><li>12+ years of experience as a Business Analyst in software implementation or enhancement projects</li></ul><br><ul><li>Experience as a Business Analyst, Consultant, Product Analyst, or similar role.</li></ul><br><ul><li>Strong analytical and problem-solving skills.</li></ul><br><ul><li>Excellent communication, facilitation, and stakeholder management capabilities.</li></ul><br><ul><li>Experience gathering and documenting business requirements.</li></ul><br><ul><li>Ability to manage multiple priorities in a dynamic environment.</li></ul><br><ul><li>Experience working with business and technology teams.</li></ul><br><ul><li>Strong written and verbal English communication skills.</li></ul><br><ul><li>Bachelor's degree or equivalent professional experience.</li></ul><br><b>Preferred Qualifications</b> <br><ul><li>Experience supporting business transformation, process improvement, or change initiatives.</li></ul><br><ul><li>Knowledge of Agile, Scrum, or Product Delivery methodologies.</li></ul><br><ul><li>Experience creating user stories, process maps, business cases, and solution documentation.</li></ul><br><ul><li>Familiarity with AI-enabled tools and digital technologies.</li></ul><br><ul><li>Business Analysis, Agile, Product Management, or related certifications.</li></ul><br><ul><li>Experience working in consulting or stakeholder-facing environments.</li></ul><br><b>Why Join Us?</b> <br>You'll have the opportunity to: <br><ul><li>Work on meaningful transformation and innovation initiatives.</li></ul><br><ul><li>Collaborate with diverse and high-performing teams.</li></ul><br><ul><li>Develop your skills through continuous learning, mentoring, and professional development programs.</li></ul><br><ul><li>Gain exposure to emerging technologies, digital transformation, and AI-enabled ways of working.</li></ul><br><ul><li>Build a rewarding career with clear progression opportunities.</li></ul><br><ul><li>Make a real impact by helping organizations solve complex business challenges and achieve better outcomes.</li></ul><br><b>Frequently Asked Questions</b> <br><b>Do I need previous consulting experience?</b> <br>Consulting experience is helpful but not essential. We also welcome candidates with strong Business Analysis, Product, Transformation, or Process Improvement experience. <br><b>Is this a client-facing role?</b> <br>Depending on the project, you may work directly with stakeholders, facilitate workshops, gather requirements, and help shape business solutions. <br><b>Will I receive training and development opportunities?</b> <br>Yes. We invest in our people through continuous learning, mentoring, certifications, and hands-on project experience. <br><b>What does career progression look like?</b> <br>We provide structured career development with opportunities to grow into senior consulting, delivery leadership, business analysis leadership, and subject matter expert roles. <br><b>Ready to Make an Impact?</b> <br>If you're looking for a career where your ideas matter, your expertise is valued, and your work helps drive meaningful business outcomes, we'd love to hear from you. <br><b>Apply today and become part of a team that's helping organizations transform, innovate, and succeed.</b> <br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Modeling, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Customer Needs Analysis, Customer Relationship Management, Customer Satisfaction, Digitization, Embracing Change, Emotional Regulation, Empathy, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Marketing Management, Market Research, Market Trends {+ 25 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>TITLE: </strong>Case Worker <br> <strong>TEAM/PROGRAMME: </strong>Refugees and Migrants <strong>LOCATION:</strong> Alexandria (Roving to Damietta) <br> <strong>GRADE</strong>: 6 <strong>CONTRACTLENGTH:</strong> Fixed Term (FTA) until Dec 2026. <br> <p><strong>CHILD SAFEGUARDING: (select only one)</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i>frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>This position will be primarily responsible for conducting Best Interest Assessments (BIA), case management for African and Syrian children, along with facilitating psychosocial and information sessions.</p><br> <p>&nbsp;<strong>Projects Scope:</strong></p><br> <p>This project aims at providing protection and case management services for children in Alexandria. The project will directly support the children in their protection needs by establishing a tailored, timely, and integrated case management system in addition to supporting local communities to strengthen the community-based protection mechanisms through the Community Mentorship Program.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reportsto:</strong> Child Protection Officer</p><br> <p><strong>Staff directly reporting to this post: </strong>none</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p>· Conducting best interest assessment interviews and draft relevant reports to assess the children’s</p><br> <p>Needs.</p><br> <p>· Conducting Best Interest Determined (BID), when required.</p><br> <p>· Making referrals to and coordinating with partner organizations.</p><br> <p>· Following-up and monitoring on individual cases of unaccompanied minors and children at risk within the context of Alexandria</p><br> <p>· Ensuring Case Management is implemented in-line with Save the Children’s policies and procedures,</p><br> <p>and adhere to donor requirements and guidelines.</p><br> <p>· Support the project team in developing the project activities and the monthly plan for children.</p><br> <p>· Develop monthly reports on her/ his case load.</p><br> <p>· Ensure that the activities are implemented in a full respect to the child safeguarding polices of SCI.</p><br> <p>· Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project;</p><br> <p>· Co-facilitate different psychosocial support sessions and awareness sessions for the children with other disciplines including the Psychosocial Activities team.</p><br> <p>· Supporting the program teams as deemed necessary.</p><br> <p><strong>In case of Emergency:</strong></p><br> <p>· Promote children's rights, contributing to their well-being and protection in times of emergencies, guided by humanitarian principles and code of conduct.</p><br> <p>· During emergencies, he/she should act in a way that facilitates SCI’s response to emergencies,</p><br> <p>giving priority to all assigned.</p><br> <p>· Be prepared to support SCI interventions in response to emergencies and show needed flexibility</p><br> <br> <p><strong>General:</strong></p><br> <p>· Demonstrate leadership in relation to Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <p>· Comply with Save the Children policies and practice with respect to safeguarding policy, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong></p><br> <p>· holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>· holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.</p><br> <p>· widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>· future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.</p><br> <p>· values diversity, sees it as a source of competitive strength.</p><br> <p>· approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· develops and encourages new and innovative solutions.</p><br> <p>· willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Education: Psychology, Sociology, Development, Political Science, related studies or relevant work experience.;</p><br> <p>· 1 to 2 years of experience in the development/humanitarian field with a focus on child protection.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>· Excellent drafting, interpersonal, interviewing and communication skills</p><br> <p>· Proficiency in Arabic and English, written and spoken is a must.</p><br> <p>· Demonstrated ability to work with highly vulnerable groups.</p><br> <p>· Awareness about the security context and political situation in Egypt for refugees.</p><br> <p>· Able to work effectively within a team and/or individually.</p><br> <p>· This is a field job, candidate must be willing to work in the field effectively.</p><br> <p>· Well organized with strong time-management skills.</p><br> <p>· Ability to work under pressure.</p><br> <p>· Shares Save the Children’s vision and values.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <strong>Equal Opportunities</strong> <br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and</p><br> <p>Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Director of Learning &amp; Development – Four Seasons Hotel Cairo at Nile Plaza, Egypt</b></p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b></p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.</p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p><br><br><br><p><b>The Role of </b><b>Director of Learning &amp; Development</b><b>:</b></p><br><br><p>We are currently seeking a creative talent -&nbsp;Full-time talented Director of Learning &amp; Development for Cairo at Nile Plaza&nbsp;that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept&nbsp;to join our team.</p><br><br><p>You would be typically expected to Delivers workplace learning, performance improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.</p><br><br><br><p><b>Our Ideal Director of Learning &amp; Development </b><br>You are a visionary leader with a deep passion for shaping world-class learning experiences that elevate both people and performance. You combine strategic insight with hands-on expertise to ensure the highest standards of learning design, delivery, and impact across the organization.</p><br><br><p>In this role, you will <b>create, develop, and design workplace learning and performance improvement programs</b> that drive long-term business success. You will partner closely with stakeholders to improve performance, overcome operational challenges, and implement learning strategies that align with the company’s strategic direction. You will foster a culture of continuous learning, ensuring that managers enhance their leadership capabilities through competency development, and that employees are equipped with the skills needed to excel in their roles and deliver service excellence.</p><br><br><br><p>A university degree—or equivalent professional achievement—is essential,<b> as is a proven track record in senior leadership within learning, organizational development, or adult education. </b>You will bring <b>at least three to five years in a leadership capacity, </b>ideally gained in global hospitality, luxury service industries, or other high-performance, customer-centric environments.</p><br><br><p>Your background includes leading diverse, multicultural teams, developing innovative learning strategies, and aligning education programs with broader business goals. You thrive on inspiring others, driving change, and creating a culture of continuous growth and excellence.</p><br><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and&nbsp;stays at FS properties (based on availability), with discounted meals.</li><li>Comprehensive private medical insurance,&nbsp;Dental/disability/life insurance</li></ul><ul><li>Retirement benefits/pension</li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b></p><br><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</li><li>https://www.facebook.com/FourSeasonsJobs</li></ul><br><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.&nbsp;<b><i>We look forward to receiving your application</i>!</b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Job Summary: </b></b></p><br><br><br><p><b><span>Partnering closely with functional leads and business lines, the Head of Customer Services Latin America &amp; Caribbean (LAC) drives the achievement of agreed AOP targets, services business development, and order intake growth across the region and its subsidiaries, spanning SATAIR, FHS/TSP, Airframe Services, Training, and SKYWISE Digital Services.&nbsp;</span></b></p><br><br><p><b><span>Strategically aligned with our corporate focus on reliability and customer satisfaction, the job holder secures operational paths to maintain a great CSIP confidence index and customer satisfaction, continuously monitors fleet operational reliability, and ensures regional support deliverables consistently meet or exceed customer expectations. Adhering to our core company values, the leader is fully accountable for cultivating and growing a high-performance regional Customer Services team.&nbsp;</span></b></p><br><br><br><p><b><b>Primary Responsibilities:&nbsp;</b></b></p><br><br><br><br><br><p><b><span>Manage all regional Customer Services activities:</span><span> 50%</span></b></p><br><br><ul><li><p><b><span>Achieve Customer satisfaction through CSIP (Customer Support Improvement Program) and objectives for support and services (Prepare the future)</span></b></p><br><br></li><li><p><b><span>Ensuring Safety of Operations in the LAC</span></b></p><br><br></li><li><p><b><span>Delivering the Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the LAC region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>Contribute to services sales campaigns through GAM.&nbsp;</span></b></p><br><br></li><li><p><b><span>The job holder is responsible for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets</span></b></p><br><br></li><li><p><b><span>Develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>Secure and accelerate successful development of services (Boost competitiveness)</span></b></p><br><br></li><li><p><b><span>Deliver our AOP in terms of support, cost, services revenues gross margin (Deliver on commitment)</span></b></p><br><br></li><li><p><b><span>Sustain aircraft operational reliability (Deliver on commitment)</span></b></p><br><br></li></ul><br><p><b><span>In coordination with Central Customer Services organization and relevant functional organisations, lead and ensure the following activities are properly conducted for the LAC region:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Customer Support Directors</span></b></p><br><br></li><li><p><b><span>Field Service</span></b></p><br><br></li><li><p><b><span>Customer Services Business Development</span></b></p><br><br></li><li><p><b><span>Services delivery (e.g. FHS-TSP, Flight crew and maintenance training, airframe services, digital services)</span></b></p><br><br></li><li><p><b><span>Materials and logistics delivery and support through SATAIR</span></b></p><br><br></li><li><p><b><span>Engineering and technical publications support</span></b></p><br><br></li><li><p><b><span>Fleet efficiency and Engineering activity</span></b></p><br><br></li><li><p><b><span>Digital development and solutions support</span></b></p><br><br></li><li><p><b><span>Flight Operations support activity</span></b></p><br><br></li><li><p><b><span>Flight Operations and Digital Services delivery through SKYWISE</span></b></p><br><br></li><li><p><b><span>Supplier Support</span></b></p><br><br></li></ul><br><br><p><b><span>Strategic initiatives: </span><span>20%</span></b></p><br><br><ul><li><p><b><span>Drive Airbus Customer Services Strategic initiative in the region (e.g. infrastructure development, MRO activity through partners, training partnerships, supporting delivery of solutions to nations, ecosystem development, developing alliances)</span></b></p><br><br></li><li><p><b><span>Safely support growing fleet in Latin America &amp; Caribbean Region</span></b></p><br><br></li><li><p><b><span>Secure fleet growth and prepare Airbus Latin America &amp; Caribbean, in particular on the support platform&nbsp;</span></b></p><br><br></li><li><p><b><span>Support customer services’ cooperation strategy</span></b></p><br><br></li><li><p><b><span>Increase proximity to customer for facilitating support and services</span></b></p><br><br></li></ul><br><br><br><br><p><b><span>Local management for Customer services : </span><span> 20%</span></b></p><br><br><p><b><span>Lead Local Customer services activities, projects and continuous improvement initiatives .Team management Oversee the planning, execution, and delivery of customer services LAC projects and activities, ensuring they are completed on time, within budget, and to the required quality standards. Develop services and partnerships (MRO, Airlines)</span></b></p><br><br><p><b><span>Lead a team located in Miami, Fl, and in the LAC countries, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance. Implement the Airbus People Tempo (HR cycle) actions for each direct employee and ensure the actions are closed at lower organizational levels</span></b></p><br><br><p><b><span>Global Continuous Alignment </span><span> 5%</span></b></p><br><br><ul><li><p><b><span>Ensure associated worldwide processes are applied to ensure continuity with all other geographic regions.</span></b></p><br><br></li><li><p><b><span>The job holder ensures and is accountable for the Customer Support process adherence in the LAC region</span></b></p><br><br></li><li><p><b><span>The job holder contributes to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li></ul><br><p><b><b>Additional Responsibilities:</b><span> 5%</span></b></p><br><br><br><p><b><span>Other duties as assigned by the operations or functional management (5%)</span></b></p><br><br><br><p><b><b>Qualified Experience and Training:&nbsp;</b></b></p><br><br><br><p><b><b>Education:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>BS degree or equivalent in Engineering or Business Administration or related fields.</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><ul><li><p><b><span>Master degree</span></b></p><br><br></li><li><p><b><span>Aviation Engineering degree preferred&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Experience:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>15 years of professional experience including&nbsp;</span></b></p><br><br></li><li><p><b><span>5 years in a leadership role with direct or Indirect (functional or project) people management</span></b></p><br><br></li><li><p><b><span>5 years experience in a Customer Services functions OR Airline operations</span></b></p><br><br></li><li><p><b><span>Significant Proven experience with Airline operations exposure, technical and business</span></b></p><br><br></li></ul><p><b><span>Preferred</span></b></p><br><br><br><p><b><b>Licensure/Certifications: NA</b></b></p><br><br><br><p><b><b>Travel Required:&nbsp;</b></b></p><br><br><ul><li><p><b><span> 50% </span><span>Domestic and International</span></b></p><br><br></li></ul><p><b><b>Citizenship:</b></b></p><br><br><ul><li><p><b><span>&nbsp;Eligible for employment in the U.S.</span></b></p><br><br></li></ul><p><b><b>Clearance:</b><i> NA</i></b></p><br><br><br><p><b><b>Qualified Skills:&nbsp;</b></b></p><br><br><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><p><b><span>Required</span></b></p><br><br><ul><li><p><b><span>Capacity to connect and influence a very diverse and multicultural environment with a strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru) and European culture.&nbsp;</span></b></p><br><br></li><li><p><b><span>Communication</span></b></p><br><br><ul><li><p><b><span>Excellent presentation skills both oral and written with negotiations skills,&nbsp;</span></b></p><br><br></li><li><p><b><span>Commercial and financial exposure,&nbsp;</span></b></p><br><br></li><li><p><b><span>Active listener&nbsp;</span></b></p><br><br></li><li><p><b><span>Complex problem Solving and creativity </span></b></p><br><br></li></ul></li><li><p><b><span>Strong customer focus with a deep ingrained services-minded approach to continuously exceed customer expectations and drive regional satisfaction indexes</span></b></p><br><br></li><li><p><b><span>Organization and Coordination to coordinate support deliverables across disparate international teams&nbsp;</span></b></p><br><br></li><li><p><b><span>Leadership:&nbsp;</span></b></p><br><br><ul><li><p><b><span>Agility</span></b></p><br><br></li><li><p><b><span>Strategic vision,&nbsp;</span></b></p><br><br></li><li><p><b><span>Emotional intelligence, to lead inspire diverse teams</span></b></p><br><br></li><li><p><b><span>Facilitation</span></b></p><br><br></li><li><p><b><span>Negotiation and Influence</span></b></p><br><br></li></ul></li></ul><br><p><b><span>Preferred:</span></b></p><br><br><br><p><b><b>Organizational information:</b></b></p><br><br><p><b><span>Operational report to Head of Latin America &amp; Caribbean (AAIL)</span></b></p><br><br><p><b><span>Functional report to Airbus Head of Customer Support (SC)</span></b></p><br><br><br><p><b><b>Communication Skills:&nbsp;</b></b></p><br><br><p><b><i>Languages Required</i><span>:</span></b></p><br><br><ul><li><p><b><span>Fluent (influence level) in English</span><span> and Spanish&nbsp;</span></b></p><br><br></li></ul><p><b><span>Languages Preferred:</span></b></p><br><br><ul><li><p><b><span>Portuguese, French, German</span></b></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><p><b><span>Required:</span></b></p><br><br><ul><li><p><b><span>Good technical knowledge of aircraft and services portfolio, probably gained through education and/or experience and interest&nbsp;</span></b></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><b><span>Strategic decision making</span></b></p><br><br></li><li><p><b><span>Fully accountable on his budget and activities</span></b></p><br><br></li></ul><br><p><b><b>Direct Reports:&nbsp;</b></b></p><br><br><p><b><span>Is this a people manager? </span><i>YES</i></b></p><br><br><p><b><span># of Exempt Reports: 25 in Miami + 100 in LAC region </span></b></p><br><br><br><br><p><b><b>Job Dimensions:&nbsp;</b></b></p><br><br><ul><li><p><b><span>The jobholder has the overall responsibility for ensuring Safety of Operations, delivering Customer Support and Services business objectives, and securing Customer Satisfaction with customers in the region (airlines/MROs/lessors)</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to services sales campaigns through GAM&nbsp;</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for S services order intake targets (Satair, Skywise, Customer care) in the region in accordance with business objectives and specific business line AOP targets.</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to develop new business services (airport services, MRO services, training partnership, FHS local repair,...) in the region in accordance with business objectives.</span></b></p><br><br></li><li><p><b><span>The jobholder has responsibility for Customer Support process adherence in the region</span></b></p><br><br></li><li><p><b><span>The jobholder has the responsibility to contribute to Airbus overall strategy in the region including driving Customer Services’ cooperation strategy</span></b></p><br><br></li><li><p><b><b>Operating Budget (financial terms):&nbsp;</b></b></p><br><br><ul><li><p><b><u>Operating budget: 7,8M USD target in 2026</u></b></p><br><br></li><li><p><b><u>Region Services Sales Order Intake target 2026</u><span>: 308 MUSD</span></b></p><br><br></li></ul></li></ul><br><ul><li><p><b><b>Other dimensions relevant to the position:&nbsp;</b></b></p><br><br><ul><li><p><b><u>Number of customers</u><span>: 17&nbsp;</span></b></p><br><br></li><li><p><b><u>Airline Fleet in service</u><span>: ~809 aircraft</span></b></p><br><br></li><li><p><b><u>Airline Fleet backlog</u><span>: ~800+ aircraft</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Nature of Contacts:&nbsp;</b></b></p><br><br><ul><li><p><b><span>Internal and External Executive level (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Customers at all levels including CEOs (Influencing and Negotiating)</span></b></p><br><br></li><li><p><b><span>Internal Airbus network (all levels and all countries)</span></b></p><br><br></li><li><p><b><span>Influence in a multicultural environment, and strong understanding of Latin America and Caribbean culture (Mexico, Colombia, Chile, Brazil, Argentina, Peru)</span></b></p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><br><ul><li><p><b><span>Onsite or remote: 100% on site </span></b></p><br><br></li><li><p><b><span>Vision: Daily able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.&nbsp;</span></b></p><br><br></li><li><p><b><span>Hearing: Daily able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.&nbsp;</span></b></p><br><br></li><li><p><b><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.&nbsp;</span></b></p><br><br></li><li><p><b><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></b></p><br><br></li><li><p><b><span>Carrying: Occasonally able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.&nbsp;</span></b></p><br><br></li><li><p><b><span>Lifting: Occasonally able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></b></p><br><br></li><li><p><b><span>Pushing / Pulling: Occasonally able to push and pull small office furniture and some equipment and tools.&nbsp;</span></b></p><br><br></li><li><p><b><span>Sitting: Daily able to sit for long periods of time in meetings, working on the computer.&nbsp;</span></b></p><br><br></li><li><p><b><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></b></p><br><br></li><li><p><b><span>Standing: Daily able to stand for discussions in offices or on production floor.&nbsp;</span></b></p><br><br></li><li><p><b><span>Travel: able to travel independently and at short notice. 50%</span></b></p><br><br></li><li><p><b><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces.&nbsp;</span></b></p><br><br></li><li><p><b><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></b></p><br><br></li><li><p><b><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></b></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Permanent<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership &lt;JF-FA-EM&gt;<p>------</p><br><br>Job Posting End Date: 07.13.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Who is Forcepoint?</span></b></p><br><p><span>Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!</span></p><br><p><span><b>Job Description</b></span></p><br><p><span>A Technical Support Engineer III is responsible for providing a world-class support experience to our enterprise customer base. Living our corporate values of being Trustworthy, Collaborative, Accountable, Respectful, Innovative, and Relentless, you will be responsible for assisting our customers with troubleshooting and resolving issues related to Forcepoint as well as associated third-party products, enabling our customers to stop the bad and free the good. You will utilize your knowledge and experience to interpret the customers’ needs and ensure they are achieving maximum value from Forcepoint. You will be seen as a technical advisor within the team and called upon to provide assistance to other team members on issues within your area of expertise. You will actively participate in product supportability programs.</span></p><br><p><span><b>Responsibilities:</b></span></p><br><ul><li><p><span>Respond to customer cases in line with Service Level Agreements.</span></p><br></li></ul><ul><li><p><span>Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experience.</span></p><br></li></ul><ul><li><p><span>Approach each case with a goal of ensuring Forcepoint products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement.</span></p><br></li></ul><ul><li><p><span>Ensure full understanding of the issue, including impact to customer.</span></p><br></li></ul><ul><li><p><span>Gather logs, configuration details and attempt to reproduce the reported issues.</span></p><br></li></ul><ul><li><p><span>Research the issue in the Knowledge Base, documentation and with your team members as needed.</span></p><br></li></ul><ul><li><p><span>Recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.</span></p><br></li></ul><ul><li><p><span>Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.</span></p><br></li></ul><ul><li><p><span>Be accountable for customer escalations and drive them internally to a speedy resolution while ensuring that customers are kept fully informed of progress throughout the escalation.</span></p><br></li></ul><ul><li><p><span>Document all interactions and case details within the customer tracking database, including a detailed description of the issue and any resolutions recommended.</span></p><br></li></ul><ul><li><p><span>Adhere to company policies and procedures regarding customer handling, case management and service entitlement verification.</span></p><br></li></ul><ul><li><p><span>Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.</span></p><br></li></ul><ul><li><p><span>Create and deliver formal mentoring programs to Technical Support Engineers</span></p><br></li></ul><ul><li><p><span>Provide technical reviews of user documentation, product requirements documents and functional specifications.</span></p><br></li></ul><ul><li><p><span>Act as subject matter expert with regard to specific product components and integrations.</span></p><br></li></ul><ul><li><p><span>Provide in-depth training in areas of expertise, general product knowledge, and integration.</span></p><br></li></ul><ul><li><p><span>Perform other duties and projects as assigned.</span></p><br></li></ul><p><span><b>Person Specification:</b></span></p><br><p><span>You demonstrate extreme levels of accountability and are results driven; you value teamwork and collaboration; you communicate transparently and with candour, while always being genuine; you act boldly, take initiative and are comfortable taking calculated risks to achieve successful outcomes; you execute with speed and integrity, delivering high quality work product which you are proud of.</span></p><br><p><span><b>Required Skills and Experience:</b></span></p><br><ul><li><p><span>Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience.</span></p><br></li></ul><ul><li><p><span>Six or more years of experience supporting business to business customers</span></p><br></li></ul><ul><li><p><span>Hands-on experience that demonstrate knowledge of:</span></p><br></li></ul><ul><li><p><span>Networking fundamentals (Layer 2 and 3, TCP/IP, 3-way handshake, DNS etc.)</span></p><br></li></ul><ul><li><p><span>HTTP protocol (Structure, status codes, authentication, etc.)</span></p><br></li></ul><ul><li><p><span>Application Support Basics (Common troubleshooting methodology for Windows and Linux programs)</span></p><br></li></ul><ul><li><p><span>SSL/TLS protocols (Structure, certificates, initial handshake, etc.)</span></p><br></li></ul><ul><li><p><span>SMTP (Protocol, Routing, MX Records, commands, status/response codes etc.)</span></p><br></li></ul><ul><li><p><span>Packet Capture/Analysis with tcpdump and Wireshark</span></p><br></li></ul><ul><li><p><span>Diagnosing network latency and intermittent issues</span></p><br></li></ul><ul><li><p><span>Reading and analysing log files</span></p><br></li></ul><ul><li><p><span>Active Directory (Domains, structure, permissions, group policies, etc.)</span></p><br></li></ul><ul><li><p><span>MSSQL fundamentals (Management interface, accessing logs, browsing databases, simple queries, permissions, jobs, etc.)</span></p><br></li></ul><ul><li><p><span>Information Security Concepts</span></p><br></li></ul><ul><li><p><span>Experience supporting the following applications:</span></p><br></li></ul><ul><li><p><span>Red Hat Linux fundamentals (command line navigation and basic features, file system, permissions, networking, etc.)</span></p><br></li></ul><ul><li><p><span>Windows (Permissions, services, file system, Event Viewer, etc.)</span></p><br></li></ul><p><span><b>Desired Skills and Experience:</b></span></p><br><ul><li><p><span>Endpoint application stack diagnostics and analysis for Windows, Mac, and Linux Endpoints</span></p><br></li></ul><ul><li><p><span>Windows and Linux memory dump capture and analysis</span></p><br></li></ul><p><i>Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.</i></p><br><p><i>The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.</i></p><br><p><i>Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to </i><i>recruiting@forcepoint.com</i><i>.</i></p><br><p><i>Applicants must have the right to work in the location to which you have applied.</i></p><br> </div>