وظائف مندوب توصيل طرود

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Testing Specialist is responsible for the successful and cost-effective implementation of Amideast Testing programs: ETS: CMD, SAT, PROMETRIC and Miscellaneous tests effectively as per the set policies and procedures. S/he plays an active role in providing customer service and strong public relationship with institutions (schools, academies, universities, and corporates) and create public awareness of Amideast s testing services in the community. S/he will support registration, administration, training; contacting Proctors, Test Center Administrators (TCAs), Test Center Supervisors (TCSs), tracks documents and forms and update databases; complete reporting documentation; consistently ensure that that testing quality and security standards are met; and will actively interact with all stakeholders in a professional and positive manner and all associated logistics.</p><p>RESPONSIBILITIES</p><ul><li>Support testing department members in all projects &amp; tasks assigned</li><li>Perform actively in cross-functional projects teamwork tasks</li><li>Learn all testing product knowledge and act as testing resource for all projects</li><li>Handle testing unit duties (test registrations, back-office work &amp; results)</li><li>Comply with all procedures set forth by the various international test regulations &amp; client s agreement</li><li>Handles onsite &amp; offsite test administrations</li><li>Maintain excellent relationship with all stakeholders including schools, academies, universities, and corporates</li><li>Supervise Test Center Administrators (TCAs), Test Center Supervisors (TCSs ), and Proctors. Support in scheduling their assignments</li><li>Registers candidates for paper and pencil examinations and computer-based examinations by accurately collecting, entering, and verifying candidate information and payment information</li><li>Receive, verify test materials, and securely store them till test date</li><li>Handles all filling system &amp; maintain organized track for storage inventory</li><li>Score, and distribute test scores</li><li>Handle local registration, confirmation with test takers and candidate complaints courteously and promptly</li><li>Monitor the usage and expiration of voucher logs for local registration of international tests</li><li>Complete PROMETRIC certification and pass certification exam annually</li><li>Act as Prometric TCA when needed</li><li>Support in preparing accurate data for invoice, annual business plan, budget, etc</li><li>Respond promptly to testing inquiries and provide information about various testing programs to candidates</li><li>Acts as test day supervisor in Institutional TOEFL and TOEIC examinations for internal and external clients and takes all required security precautions according to set rules &amp; regulations to maintain test security</li><li>Work in remote proctoring project for TOEIC and TOEFL Exams. Handle 2 roles proctor and administrator</li><li>Schedule TOEIC public exams with ETS according to set deadlines and arrange and proctor test administrations.</li><li>Handle online shopping cart and ensure test takers are registered, rescheduled to proper exams, ensure refunds are processed, extract rosters for online registrations, update test policies</li><li>Submit a full report following any event or testing administration regarding policy violations and any issue that occur during the test administration</li><li>Distributes TOEFL, TOEIC and SAT score</li><li>Create additional score reports and mail them to institutions</li><li>Assist in the preparation and distribution of SAT scores</li><li>Coordinate none ETS paper-based exams, online exam activities, and arrange for test events including their staffing and work closely with the client to meet and exceed customer service levels and maintain test security and integrity</li><li>Complete departmental forms by thoroughly and accurately documenting information to provide quality service</li><li>Records and prepares accurate monthly statistics</li><li>Attend ETS &amp; Amideast H.Q meetings, training &amp; calls</li><li>Provide backup support for Testing Unit Representatives during peak hours, shifts and staff absence</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Work closely with several internal departments &amp; grant</li><li>Handles all escalated calls in a professional and positive manner</li><li>Identify customer issues and concerns and respond where needed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in any relevant field</li><li>Minimum of 3 - 7 years of work experience preferably in the field of Education/ administration</li><li>High language proficiency in both Arabic and English</li><li>Very good email writing skills</li><li>Very good speaking skills</li><li>Organised</li><li>Project management skills with precise attention to detail, planning, organizing, and ability to work under time pressure</li><li>Strong decision making and problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Must be available to work in afternoons/evenings and weekends, for the announced exam dates when requested and as needed. (Additional hours in afternoons to be compensated in other work days)</li><li>Integrity in keeping confidentiality is a must</li><li>Self-motivated</li><li>Able to maintain professional demeanor and appearance</li><li>Proficient use of Microsoft Outlook, Word, Excel, Power point</li><li>English TOEIC score of minimum 800.</li><li>Project Management certification.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this Role</b> <br>We are seeking an experienced AI and Data Solution Architect to own end-to-end architecture for data and AI products and platforms across data integration, classical machine learning, Generative AI and Agentic AI. The role is focused on designing secure, scalable and production-ready solutions across on-premise and cloud environments, including GCP, AWS and Azure, from prototype through to implementation<br><br><br><b>What you’ll do</b> <br>Own the end-to-end reference architecture for AI and data platforms, including data integration, model serving and the full classical ML, Generative AI and Agentic AI stack.&nbsp;<br> Define secure-by-design blueprints across networking, identity, data governance and compliance for cloud and on-premise environments.&nbsp;<br> Deliver High-Level Designs and reusable solution patterns for Generative AI and Agentic AI solutions, including RAG, orchestration, guardrails and evaluation.<br> Create implementation plans and MLOps or LLMOps approaches aligned to the roadmap, including risk assessment and cost-performance trade-off recommendations.<br> Identify capability gaps across the AI and data landscape and recommend platform enablement paths to support scalable delivery.&nbsp;<br><br><br><b>Who you are</b> <br>You have hands-on experience designing end-to-end AI and data solutions across classical machine learning, Generative AI and Agentic AI.&nbsp;<br> You bring strong knowledge of secure-by-design principles, security, networking and compliance standards.&nbsp;<br> You understand data integration, MLOps or LLMOps, and model-serving design patterns.&nbsp;<br> You have solid knowledge of cloud AI and data services across GCP, AWS or Azure, as well as modern Generative AI tooling.<br> You have a background in IT infrastructure, networking, identity and automation.&nbsp;<br> You hold a bachelor’s degree in Computer Science, Engineering or a related subject.&nbsp;<br> You have 5+ years’ experience in a similar role architecting large-scale data and/or AI platforms.<br> You have experience working in international, distributed teams and delivering projects across multi-disciplinary areas of differing size and complexity.<br> Experience with data modelling, data governance, responsible AI principles, RAG or vector-search architectures, agentic frameworks, data streaming, batching, event-driven mechanisms, AI observability, evaluation and monitoring tool stacks would be beneficial.<br> Experience with GenAI, LLM and data tooling such as vector databases, Kafka and cloud ML platforms would be beneficial.<br><br><br><b>Not a perfect fit?</b> <br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What’s in it for you</b> <br>Opportunity to shape end-to-end architecture for modern AI and data platforms across cloud and on-premise environments.<br> Exposure to advanced AI domains, including classical machine learning, Generative AI and Agentic AI.&nbsp;<br> Opportunity to influence secure, scalable architecture patterns across networking, identity, compliance, governance and cloud services.&nbsp;<br> Scope to contribute reusable design patterns, High-Level Designs and platform enablement recommendations for AI and data delivery.<br> Collaboration with international, distributed teams on complex, multi-disciplinary technology initiatives.&nbsp;<br><br><br><b>What skills you will learn</b> <br>Advanced solution architecture for AI and data platforms spanning data integration, model serving, MLOps and LLMOps.<br> Practical architecture approaches for Generative AI and Agentic AI, including RAG, orchestration, guardrails and evaluation<br> Secure-by-design architecture practices across cloud and on-premise technology landscapes.<br> Cost, performance and risk assessment techniques for scalable AI and data solution delivery.&nbsp;<br> Broader exposure to cloud AI and data services across GCP, AWS and Azure.&nbsp;<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b> <br> At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br> <br><br><br><b>Alert</b> <br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b> <br>LinkedIn: VOIS LinkedIn<br> Facebook:&nbsp;VOIS Facebook<br> Instagram:&nbsp;VOIS Instagram<br> Chat with our employees:&nbsp;Learn more about our projects<br><br><br><br> </span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking an experienced PMO professional to support the Vodafone UK Digital &amp; IT Delivery organisation during a period of significant transformation and change. This role partners closely with Delivery teams, PMO Leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.</p><br><br><br><b>What you’ll do</b> <br><p>Collaborate with the Value &amp; Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.<br>Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.<br>Ensure project management processes, controls, and governance standards are consistently applied and optimised.<br>Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.<br>Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.<br>Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.<br>Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.<br>Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.<br>Partner with the PMO &amp; Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.<br>Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.<br>Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.<br>Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.<br>Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.<br>Produce weekly performance, health, and governance reports for senior management stakeholders.<br>Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.<br>Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.</p><br><br><br><b>Who you are</b> <br><p>Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.<br>Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.<br>Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.<br>Highly organised and capable of managing multiple priorities simultaneously.<br>Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.<br>Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.<br>Experience in financial reporting, tracking, and maintenance.<br>Understanding of project management methodologies and governance frameworks.<br>Knowledge of Waterfall delivery methodologies is desirable.<br>Familiarity with SAFe concepts and principles is desirable.<br>Advanced Microsoft Excel skills.<br>Experience with Power BI, automation tools, or reporting technologies is advantageous.<br>Strong attention to detail and commitment to maintaining high-quality project governance standards.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to work within a large-scale Digital &amp; IT transformation environment.<br>Exposure to enterprise project and programme governance practices.<br>Experience partnering with senior stakeholders and delivery leadership teams.<br>Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.<br>Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.<br>Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced PMO governance and assurance practices.<br>Portfolio, programme, and project reporting techniques.<br>Financial management and forecasting within transformation programmes.<br>Resource and capacity planning methodologies.<br>Stakeholder management and executive reporting skills.<br>Data analysis, performance measurement, and trend identification.<br>Delivery framework optimisation and continuous improvement techniques.<br>Practical application of hybrid delivery methodologies and SAFe principles.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Connect</li> </ul> <br><br><br><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p><strong>#VOIS #BeUnrivalled #CreateTheFuture</strong></p> <h4>About this role</h4> <p>We are seeking a Technical Product Owner who can effectively bridge business needs and technical delivery, ensuring high-quality, scalable solutions aligned with organisational objectives. This role will lead product roadmap delivery, drive technical planning, and collaborate closely with engineering teams to translate requirements into robust technical solutions while maintaining a strong focus on customer value, product quality, and continuous improvement.</p> <h4>What you’ll do</h4> <ul> <li>Own and manage the product backlog, defining, prioritising, and communicating a clear product vision</li> <li>Translate business requirements into technical solutions through close collaboration with development teams</li> <li>Lead sprint planning sessions, ensuring alignment between tasks and product goals</li> <li>Drive product strategy, balancing technical debt, feature delivery, and customer needs</li> <li>Communicate progress, risks, and technical challenges with stakeholders in a clear and structured manner</li> </ul> <p><strong>Technical Guidance & Planning:</strong></p> <ul> <li>Ensure technical designs follow best practices and meet customer requirements</li> <li>Collaborate with technical teams on architecture decisions and tool selection</li> <li>Promote a strong understanding of product technical needs across the team</li> <li>Foster innovation and continuous improvement within the product and technical landscape</li> </ul> <p><strong>Coaching & Team Leadership:</strong></p> <ul> <li>Guide teams in aligning business priorities with technical delivery</li> <li>Provide technical mentorship and support to enable effective execution</li> <li>Encourage a collaborative, inclusive team environment</li> </ul> <p><strong>Quality Control:</strong></p> <ul> <li>Ensure high-quality deliverables through code reviews and adherence to development standards</li> <li>Promote best practices such as unit and integration testing</li> <li>Maintain focus on product maintainability and scalability</li> </ul> <p><strong>Reporting & Communication:</strong></p> <ul> <li>Provide regular product and delivery updates to stakeholders</li> <li>Ensure alignment between business goals and product development</li> <li>Escalate risks and challenges proactively</li> </ul> <p><strong>Commitment to Product Success:</strong></p> <ul> <li>Deliver features on time, within scope, and aligned with business objectives</li> <li>Adapt to evolving requirements and timelines to ensure successful outcomes</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced technical professional with strong expertise in Object-Oriented Programming (Java, Spring Boot)</li> <li>Proficient in design principles such as SOLID and common design patterns</li> <li>Skilled in Microservices Architecture and cloud platforms (AWS, Azure)</li> <li>Experienced with RESTful APIs, SOAP web services, and Spring ecosystem tools</li> <li>Knowledgeable in CI/CD pipelines (Jenkins, Git, Docker, Kubernetes)</li> <li>Familiar with caching and performance tuning tools such as Redis and ElasticSearch</li> <li>Exposure to big data technologies including Kafka and NoSQL databases</li> <li>Experienced in testing frameworks including unit, integration, and BDD approaches</li> </ul> <p><strong>Product Ownership Skills:</strong></p> <ul> <li>Strong understanding of Agile methodologies (Scrum/Kanban) and sprint execution</li> <li>Ability to translate business requirements into actionable technical tasks</li> <li>Experience in backlog prioritisation and product lifecycle management</li> <li>Capable of balancing feature delivery with technical debt</li> </ul> <p><strong>Experience & Education:</strong></p> <ul> <li>Demonstrated experience in technical roles, including software development</li> <li>Prior experience in a product ownership or similar role is beneficial</li> <li>Bachelor’s degree in Computer Science, Engineering, or a related field</li> </ul> <p><strong>Core Capabilities:</strong></p> <ul> <li>Strong communication skills with the ability to engage both technical and non-technical stakeholders</li> <li>Ability to manage multiple priorities effectively and remain composed under pressure</li> <li>Proactive approach to problem-solving and continuous improvement</li> <li>Leadership and mentoring capability to support team success</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale, global products within a leading telecommunications organisation</li> <li>Exposure to modern technologies and cloud-based architectures</li> <li>Collaborative and inclusive work environment focused on innovation</li> <li>Opportunities to influence product strategy and technical direction</li> <li>Continuous learning through cross-functional collaboration and complex product challenges</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced product ownership and stakeholder management skills</li> <li>Deep expertise in scalable microservices and cloud-native solutions</li> <li>Enhanced leadership and team collaboration abilities</li> <li>Strategic thinking in balancing technical debt and product delivery</li> <li>Exposure to cutting-edge tools, frameworks, and enterprise-level systems</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <p><strong>Alert</strong><br> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Transformation Analyst to join the Customer Demand and Transformation Chapter within Vodafone Business Technology Solutions. In this role, you will work as part of the Product Interlock Squad, driving the onboarding and delivery readiness of new products across the Vodafone Business portfolio. The position spans the full product lifecycle, from early design and pre-sales engagement through delivery, transition, and operational readiness. This opportunity is ideal for individuals with experience in agile delivery, business transformation, continuous improvement, and cross-functional stakeholder engagement within telecommunications or technology-focused environments.</p> <h4>What you will do</h4> <p><strong>What you'll do</strong></p> <ul> <li>Lead Product Interlock activities to ensure new product delivery designs are developed using Agile and Lean methodologies.</li> <li>Manage the onboarding journey of new products, ensuring readiness from development through to market launch.</li> <li>Ensure end-to-end product delivery lifecycles align with customer expectations and business demand.</li> <li>Facilitate knowledge transfer and awareness of new products across relevant business entities.</li> <li>Proactively assess and manage risks associated with product introduction and delivery.</li> <li>Review and optimise existing product delivery processes using customer feedback and operational insights.</li> <li>Ensure squad outcomes are delivered in line with the SAFe Agile Framework.</li> <li>Collaborate with squads, chapters, and guilds to support strategic objectives and business priorities.</li> <li>Build and maintain digital reporting tools to track progress across active product development squads.</li> <li>Support governance, stakeholder engagement, service performance monitoring, and continuous improvement initiatives.</li> <li>Contribute to transformation programmes and process enhancement projects across Vodafone Business Technology Solutions.</li> </ul> <h4>Who you are</h4> <ul> <li>Bachelor's or Master's degree in Engineering, Computer Science, or a related discipline.</li> <li>Minimum of 2 years' professional experience within a multinational organisation, preferably within telecommunications or information technology.</li> <li>Strong understanding of SAFe Agile principles and ways of working.</li> <li>Experience across product delivery, operational management, and transformation initiatives.</li> <li>Knowledge of pre-sales and post-sales models.</li> <li>Understanding of project governance frameworks, PMO functions, stakeholder management, and project delivery lifecycles.</li> <li>Experience facilitating process improvement, value stream mapping, and service enhancement workshops.</li> <li>Ability to define, negotiate, and manage service level agreements with internal and external stakeholders.</li> <li>Strong analytical, organisational, and problem-solving capabilities.</li> <li>Excellent interpersonal, verbal, and written communication skills.</li> <li>Ability to work independently while effectively managing multiple priorities.</li> <li>Adaptable, collaborative, and committed to delivering outcomes from concept through implementation.</li> </ul> <h4>Technical skills</h4> <ul> <li>Strong knowledge of Microsoft Power Automate and Power Apps.</li> <li>Good working knowledge of Jira and Confluence.</li> <li>Advanced SharePoint capabilities including structure design, document management, records management, and auditing.</li> <li>Understanding of sprint planning and delivery management using Jira.</li> <li>Microsoft Power BI knowledge is advantageous.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Six Sigma certification.</li> <li>PRINCE2 certification.</li> <li>Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO) certification.</li> <li>Experience leading continuous improvement projects within the telecommunications industry.</li> <li>Experience leading transformation programmes within telecommunications environments.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on strategic business transformation initiatives with global Vodafone Business teams.</li> <li>Exposure to end-to-end product lifecycle management across a diverse technology portfolio.</li> <li>Collaboration with cross-functional international teams operating within a SAFe Agile environment.</li> <li>Experience driving innovation, process optimisation, and customer-centric delivery improvements.</li> <li>Opportunity to influence product readiness, governance, and operational excellence on a global scale.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced product onboarding and delivery readiness management.</li> <li>End-to-end product lifecycle governance within complex enterprise environments.</li> <li>SAFe Agile delivery practices and cross-functional squad collaboration.</li> <li>Business transformation methodologies and Lean continuous improvement techniques.</li> <li>Digital automation and reporting using Microsoft Power Platform solutions.</li> <li>Stakeholder management, service governance, and value stream optimisation.</li> <li>Product risk assessment, operational transition planning, and service performance management.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<ul>\n<li>Data requirements gathering and client engagement.<\/li>\n<li>Being able to engage with the client to understand their pain points and requirements.<\/li>\n<li>Communicate solutions\/propositions effectively back to client\/team.<\/li>\n<li>Data analysis and pre-processing<\/li>\n<li>Collect and clean large datasets for machine learning projects.<\/li>\n<li>Explore data to identify patterns, anomalies, and potential insights.<\/li>\n<li>Pre-process data, including feature engineering and normalization.<\/li>\n<li>Algorithm development<\/li>\n<li>Design, develop, and implement machine learning algorithms.<\/li>\n<li>Experience with various machine learning models and techniques.<\/li>\n<li>Optimize algorithms for accuracy, efficiency, and scalability.<\/li>\n<li>Model training and evaluation<\/li>\n<li>Train machine learning models using collected data.<\/li>\n<li>Perform testing to validate models.<\/li>\n<li>Evaluate model performance using appropriate metrics and techniques.<\/li>\n<li>Fine-tune models to improve predictive accuracy.<\/li>\n<li>Data visualization<\/li>\n<li>Create informative data visualizations to communicate insights effectively.<\/li>\n<li>Familiarity with visualization libraries like Matplotlib, Seaborn, or data visualization software like Tableau, Power BI.<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<p>You're a natural problem solver: Collaboration is at the core of our culture, and we're seeking someone who excels in teamwork and brings out the best in their colleagues. You'll be a brilliant listener, promoting a culture of innovation and knowledge sharing. At Deloitte, we believe in giving our AI\/ML Engineers the autonomy they need to excel while upholding our high standards, integrity, and culture.<\/p>\n<ul>\n<li>10+ years of experience in data engineering \/ data science<\/li>\n<\/ul>\n<p><strong>Essentials:<\/strong><\/p>\n<ul>\n<li>Technical expertise: Mastery in AI and ML algorithms, frameworks (e.g., TensorFlow, PyTorch), and libraries.<\/li>\n<li>Data proficiency: Proficient in data collection, pre-processing, and analysis.<\/li>\n<li>Model mastery: Proven experience in developing and fine-tuning machine learning models.<\/li>\n<\/ul>\n<p><strong>Desirables:<\/strong><\/p>\n<ul>\n<li>Domain knowledge: Familiarity with deploying ML frameworks in industry.<\/li>\n<li>Research enthusiast: A strong interest in staying abreast of the latest AI\/ML advancements.<\/li>\n<li>Project leadership: Previous experience leading AI\/ML initiatives.<\/li>\n<\/ul>\n<p>Diversity is our strength, and we celebrate the individuality of our team members. At Deloitte, we embrace differences and encourage everyone to be their authentic selves. We believe that it's these differences that keep us strong, successful, and diverse. Join us and be a part of a team that values your uniqueness!<\/p>\n<h4>Connect to your service line - Technology and Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d<br>- Dan, Technology & Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary</b><br>Location <br> <br> Cairo, Egypt Delivery Center <br><strong> Deloitte Innovation Hub I Order to Cash, Accounts Receivable Senior Accountant, Collection, Cairo, Egypt </strong> <br><strong> Connect to your career at Deloitte </strong> <br> Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal, Strategic Risk &amp; Transactions Advisory and Technology &amp; Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across portfolios that include 'Strategy &amp; Transactions', 'Customer', 'Engineering, AI &amp; Data, 'Enterprise, Technology &amp; Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity </strong><br> We are seeking a Collections Associate Experienced to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling. This role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration. The ideal candidate can mentor junior team members, manage escalations, and drive improvements that reduce rework and prevent dispute-driven payment delays. <br><strong> Key Responsibilities: </strong><br><ul> <li><strong> Portfolio Ownership (Complexity &amp; Impact): </strong> Independently manage a portfolio of moderately complex, higher-risk accounts (e.g., high-dollar balances, chronic late payers, multi-location customers, complex terms) to drive timely payment. </li> <li><strong> Advanced Collections Strategy: </strong> Develop account-level collection strategies (call cadence, prioritization, promise-to-pay management, escalation thresholds) aligned to policy and customer behaviour. </li> <li><strong> Exception &amp; Root Cause Resolution: </strong> Investigate drivers of delinquency (billing errors, pricing/contract misalignment, missing proof of delivery, master data issues, unapplied cash, dispute volume) and coordinate corrective actions to enable payment. </li> <li><strong> Escalation Management: </strong> Serve as an escalation point for analysts; lead moderately complex customer negotiations and internal alignment to remove payment blockers. </li> <li><strong> Payment Plans &amp; Negotiation: </strong> Define and manage payment plans, negotiate resolution paths, and secure commitments while balancing customer relationship health and financial risk. </li> <li><strong> Cross-Functional Collaboration: </strong> Partner with Billing, Disputes, Cash Application, Sales, Customer Service, and Operations to resolve blockers and reduce repeat delinquency. </li> <li><strong> Documentation &amp; Compliance: </strong> Maintain accurate records of contacts, commitments, and outcomes; ensure collections activities adhere to policies and applicable regulations. </li> <li><strong> Reporting &amp; Insights: </strong> Track and report portfolio KPIs (aging, delinquency, promise-to-pay attainment, DSO drivers, dispute blockers) and recommend actions to leadership. </li> <li><strong> Mentorship &amp; Enablement: </strong> Coach analysts on best practices (call/email effectiveness, negotiation, documentation, prioritization) and contribute to playbooks and standard work. </li> </ul><br><strong> Connect to your skills and professional experience </strong><br><strong> Qualifications and Skills: </strong><br><ul> <li><strong> Experience: </strong> 3 - 7 years of experience in a collections or accounts receivable role is required. </li> <li><strong> AR Knowledge: </strong> In-depth understanding of the end-to-end accounts receivable process, from invoicing to cash application. </li> <li><strong> Communication: </strong> Strong verbal and written communication skills, with the ability to communicate clearly and effectively with both internal and external stakeholders. </li> <li><strong> Technical Proficiency: </strong> Experience with accounting software (e.g., SAP, Oracle) and proficiency in Microsoft Office </li> <li><strong> Attention to Detail: </strong> A high degree of accuracy and attention to detail is essential. </li> <li><strong> Language Skills: </strong> Proficiency in English is desirable and fluency in additional languages as applicable (Mandarin, Japanese, Korean, Cantonese, Tagalog, Thai, Vietnamese, Khmer, Bahasa) is required to support our global customer base. </li> </ul><br><strong> Personal Independence </strong> <br> Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process. <br><strong> Our commitment to you </strong> <br> Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective, and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong> <br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur&nbsp;<strong>Fettah Tamince</strong>, who desired to create cities within cities.</p><br><p>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.</p><br><p>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.</p><br><p><strong>Brand Network:</strong></p><br><p>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.</p><br><p>With a global presence, Rixos Hotels &amp; Resorts are renowned for providing guests of all ages and interests with the&nbsp;<strong>ultimate all-inclusive experience</strong>.</p><br><p>With&nbsp;<strong>all-inclusive, all-exclusive</strong>&nbsp;<strong>programming</strong>&nbsp;and&nbsp;<strong>services</strong>, we cater for every member of the&nbsp;<strong>family and we are always where our guests want us to be!</strong></p><br><p><strong>What is special about Rixos Service?</strong></p><br><p>A culture of noticing the little things and knowing that the little things have always been the big things!</p><br><p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?</p><br><p><em>Apply now, join Rixos and make a difference in others’ life!</em></p><br><br>Job Description<br><br><ol><li>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</li><li>Compiles and distributes list of anticipated services and amenities to relevant departments.</li><li>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</li><li>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</li><li>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</li><li>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</li><li>Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>Writes down any comments, requests, suggestions and complaints received from guests during the day.</li><li>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</li><li>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</li><li>Works in coordination with all departments and ensures the flow of necessary information.</li><li>Follows the VIP procedures and greets VIP guests and bid them farewell.</li><li>Walks agency representatives and potential guests around the facility.</li><li>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</li><li>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</li><li>Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail.</li><li>Responds to guest inquiry forms and all written suggestions, complaints etc.</li><li>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carries out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carries out all other duties assigned by managers and hotel management not specified in the job description.</li></ol><br>Qualifications<br><br><ul><li><strong>Education: </strong>At least High School Degree.</li><li><strong>Experience: </strong>At least 4 years of experience in the industry.</li><li><strong>Foreign Language: </strong>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li><strong>Courses and Training: </strong>Prior attendance in seminars and trainings related to the job.</li><li><strong>Computer Literacy: </strong>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li><strong>Skills: </strong>Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul><br>Additional Information<br><br><p><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p> <p>Compiles and distributes list of anticipated services and amenities to relevant departments.</p> <p>Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p> <p>Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p> <p>Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p> <p>Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p> <p>Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Writes down any comments, requests, suggestions and complaints received from guests during the day.</p> <p>Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and emails them to all of the department managers.</p> <p>Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p> <p>Works in coordination with all departments and ensures the flow of necessary information.</p> <p>Follows the VIP procedures and greets VIP guests and bids them farewell.</p> <p>Walks agency representatives and potential guests around the facility.</p> <p>Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p> <p>Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p> <p>Responds to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p> <p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p> <p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p> <p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p> <p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a bachelor’s degree.</p> <p><strong>Experience:</strong> At least 4 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programs (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Is familiar with guest profiles based on experience.</p> <p>Instructs colleagues that are less experienced on how to address guests.</p> <p>Expected to use complex devices and equipment related to the job.</p> <p>Expected to possess technical knowledge about the methods, techniques and processes related to the job and perform jobs that require experience in the field.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one or two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About the job</h4> <p>We are looking for a proactive and experienced team lead / senior primary design engineer to join our high-performing team. In this leadership role, you will be responsible for leading the design and engineering of high-voltage substations, ensuring technical excellence across primary electrical systems throughout all project phases.</p> <p>You will lead project activities, coordinate with multidisciplinary teams, provide technical guidance to engineers, and ensure the successful delivery of high-quality engineering solutions in transmission and distribution (T&D) projects while maintaining compliance with international standards and client requirements.</p> <h4>Key responsibilities / deliverables</h4> <ul> <li>Lead the design and engineering of LV/MV/HV/EHV substations from conceptual and detailed design through to IFC (Issued for Construction) stage.</li> <li>Develop, review, and approve primary engineering deliverables including general arrangement (GA) drawings, equipment layouts, sections and elevations, busbar layouts, grounding and lightning protection layouts, cable trench layouts, conduit layouts, and bill of materials (BOM).</li> <li>Perform and validate engineering calculations including electrical clearances, busbar sizing, conductor sizing, equipment loading, grounding system calculations, lightning protection studies, and cable sizing.</li> <li>Ensure compliance with applicable international and regional standards such as IEC, IEEE, NEC, SASO, SEC, and client specifications.</li> <li>Coordinate multidisciplinary interfaces with protection & control, civil, structural, mechanical, telecommunications, and construction engineering teams.</li> <li>Review and approve vendor documentation, equipment drawings, technical submittals, and material specifications to ensure alignment with project requirements.</li> <li>Provide technical leadership and engineering support during procurement, installation, testing, commissioning, and project close-out phases.</li> <li>Lead technical discussions with clients, consultants, vendors, and utility representatives throughout project execution.</li> <li>Mentor, coach, and support junior engineers while promoting engineering best practices, quality standards, and continuous improvement.</li> </ul> <h4>Qualifications and experience</h4> <ul> <li>Bachelor's degree in electrical engineering, preferably with a specialization in power systems or high voltage engineering.</li> <li>Minimum of 7 years of progressive experience in T&D projects, with a strong background in primary substation design and demonstrated leadership experience.</li> <li>Proven expertise in the design of AIS and GIS substations across LV/MV/HV/EHV voltage levels.</li> <li>Strong knowledge of primary equipment including power transformers, circuit breakers, disconnectors, earthing switches, instrument transformers (CTs & VTs), surge arresters, busbars, insulators, capacitor banks, reactors, and associated equipment.</li> <li>Solid knowledge of applicable standards (IEC, IEEE, BS) and familiarity with regional regulations (e.g., Saudi standards).</li> <li>Strong analytical and problem-solving capabilities with the ability to manage and resolve complex technical challenges independently.</li> <li>Excellent communication and interpersonal skills, with experience leading engineering teams and interfacing with clients, contractors, vendors, and internal stakeholders.</li> <li>Results-oriented mindset and a commitment to delivering excellence in engineering and project execution.</li> </ul> <h4>Language proficiency requirements</h4> <p>Proficiency in English (spoken and written) is required.</p> <h4>Knowledge and functional competencies</h4> <ul> <li>Strong knowledge of primary substation engineering principles, equipment specifications, engineering calculations, and design optimization techniques.</li> <li>Familiarity with international utility standards, project execution methodologies, and engineering quality management systems.</li> <li>Excellent analytical, problem-solving, and decision-making skills.</li> <li>Ability to work under pressure, manage multiple projects, prioritize competing tasks, and meet project deadlines.</li> <li>Strong communication, leadership, and teamwork skills to effectively collaborate with multidisciplinary teams and stakeholders.</li> </ul> <h4>Why join DAR Engineering?</h4> <p>At DAR Engineering, we believe that great projects are delivered by exceptional people. That's why we are committed to creating an environment where talent thrives, ideas are valued, and careers grow.</p> <p><strong>Competitive rewards & benefits</strong><br> Enjoy an attractive compensation package, comprehensive benefits, and recognition that reflects your expertise and contributions.</p> <p><strong>Continuous learning & career growth</strong><br> We invest in your future through professional development programs, hands-on project exposure, mentorship opportunities, and clear career progression pathways.</p> <p><strong>Collaborative & diverse workplace</strong><br> Work alongside highly skilled professionals from diverse backgrounds, cultures, and disciplines, united by a shared commitment to excellence and innovation.</p> <p><strong>Positive culture & inspiring environment</strong><br> Be part of a dynamic workplace where teamwork, respect, and positive energy drive success, and where every employee contributes to shaping our future.</p> <h4>About DAR Engineering</h4> <p>DAR Engineering is a premier multidisciplinary consultancy delivering world-class solutions in architecture, engineering, design, project management, construction management, and planning services. With a strong presence across diverse sectors, we partner with governments, international organizations, and leading private-sector clients to transform ambitious visions into successful realities.</p> <p>Driven by innovation, technical excellence, and a commitment to sustainable development, our teams combine global expertise with local insight to create impactful projects that shape communities and improve lives.</p> <h4>Equal opportunity commitment</h4> <p>DAR Engineering is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees are respected, valued, and empowered to succeed. Employment decisions are based on qualifications, merits, and business needs.</p> <p>We appreciate your interest in joining DAR Engineering. While only shortlisted candidates will be contacted, we encourage you to stay connected and explore future opportunities with us as we continue building a better future together.</p></p><p></p>

<p><h4>Deloitte Innovation Hub | Senior Automation Tester, Cairo, Egypt<\/h4>\n<p>Connect to your career at Deloitte<\/p>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.<\/p>\n<p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all the following:<\/p>\n<ul>\n <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies<\/li>\n <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery<\/li>\n <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking on a client problem, and turning it into a technical solution<\/li>\n <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies<\/li>\n <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team<\/li>\n <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<ul>\n <li>Bachelor's degree in computer science or computer engineering from a reputable university<\/li>\n <li>3-6 years of experience as a software testing engineer, at least 2 of them in testing automation using Java<\/li>\n <li>2+ years of programming experience, preferably in Java<\/li>\n <li>Experience in test management tools (Jira)<\/li>\n <li>Experience in API testing automation tools (SOAPUI, Postman)<\/li>\n <li>Experience in test automation tools and frameworks (Selenium, Cucumber, Rest Assured; Playwright would be a plus)<\/li>\n <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product<\/li>\n <li>Identify and break down the necessary tasks to test a new product<\/li>\n <li>Design test scripts by working with stakeholders and other members of the team<\/li>\n <li>Set up automated tests and UAT test scripts<\/li>\n <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface<\/li>\n <li>Participate in some of the offering development process to understand the growth and capability of the product<\/li>\n <li>Adhere to and update established QA processes<\/li>\n <li>Devise and deploy fixes and improvements<\/li>\n <li>Write and update user documentation and operational procedures<\/li>\n <li>Visualize the test script results either by developing reports independently or working with the visualization developers<\/li>\n <li>Use knowledge of product testing to work in developing any in-built product validation processes where required<\/li>\n<\/ul>\n<h4>Connect to your service line - Consulting<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d \u2013 Dan, Technology and Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<p><h4>Deloitte Innovation Hub | Automation Testing Senior Tech Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte.</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative and priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’, and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.</p> <p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:</p> <ul> <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies.</li> <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery.</li> <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem and turning it into a technical solution.</li> <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies.</li> <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team.</li> <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor's degree in computer science or computer engineering from a reputable university.</li> <li>10+ years of experience as Software Testing Engineer, with at least 2 of them in Testing Automation using Java.</li> <li>4+ years of programming experience, preferably in Java.</li> <li>Experience in Test Management tools (Jira).</li> <li>Experience in API Testing Automation tools (SOAPUI, Postman).</li> <li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured).</li> <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li> <li>Identify and break down the necessary tasks to test a new product.</li> <li>Design test scripts by working with stakeholders and other members of the team.</li> <li>Set up automated tests and UAT test scripts.</li> <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface.</li> <li>Participate in some of the offering development process to understand the growth and capability of the product.</li> <li>Adhere to and update established QA processes.</li> <li>Devise and deploy fixes and improvements.</li> <li>Write and update user documentation and operational procedures.</li> <li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li> <li>Use the knowledge of product testing to work in developing any in-built product validation processes where required.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Deloitte Innovation Hub | Automation Testing Senior Tech Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte.</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative and priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’, and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.</p> <p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:</p> <ul> <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies.</li> <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery.</li> <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem and turning it into a technical solution.</li> <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies.</li> <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team.</li> <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor's degree in computer science or computer engineering from a reputable university.</li> <li>10+ years of experience as Software Testing Engineer, with at least 2 of them in Testing Automation using Java.</li> <li>4+ years of programming experience, preferably in Java.</li> <li>Experience in Test Management tools (Jira).</li> <li>Experience in API Testing Automation tools (SOAPUI, Postman).</li> <li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured).</li> <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li> <li>Identify and break down the necessary tasks to test a new product.</li> <li>Design test scripts by working with stakeholders and other members of the team.</li> <li>Set up automated tests and UAT test scripts.</li> <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface.</li> <li>Participate in some of the offering development process to understand the growth and capability of the product.</li> <li>Adhere to and update established QA processes.</li> <li>Devise and deploy fixes and improvements.</li> <li>Write and update user documentation and operational procedures.</li> <li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li> <li>Use the knowledge of product testing to work in developing any in-built product validation processes where required.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>About Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.</p> <p>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience and skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:</p> <ul> <li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies.</li> <li>Supporting our future pipeline of work, from design to sales, through to setup and delivery.</li> <li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem and turning it into a technical solution.</li> <li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies.</li> <li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team.</li> <li>Working in an environment where self-development, learning, and knowledge sharing is actively encouraged as part of the day-to-day work of the team.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>Bachelor's degree in computer science or computer engineering from a reputable university.</li> <li>7 - 10 years of experience as Software Testing Engineer, with at least 2 years in Testing Automation.</li> <li>2+ years of programming experience, preferably in Java.</li> <li>Experience in Test Management tools (Jira).</li> <li>Experience in API Testing Automation tools (SOAPUI, Postman).</li> <li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured, Playwright would be a plus).</li> <li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li> <li>Identify and breakdown the necessary tasks to test a new product.</li> <li>Design test scripts by working with stakeholders and other members of the team.</li> <li>Set up automated tests and UAT test scripts.</li> <li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface.</li> <li>Participate in some of the offering development process to understand the growth and capability of the product.</li> <li>Adhere to and update established QA processes.</li> <li>Devise and deploy fixes and improvements.</li> <li>Write and update user documentation and operational procedures.</li> <li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li> <li>Use knowledge of product testing to work in developing any in-built product validation processes where required.</li> </ul> <h4>Connect to your service line - Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Cloud SOC Design Consultant, you will be responsible for the overall design and continuous improvements of our next-gen detection and response capability. You will provide the bridge between our strategy and our services, providing the blueprints to which our engineers build, and our threat hunters deliver our services.</p> <p>You will also be responsible for the architecture at a business level, from defining our operating model, refining our processes to shape the overall technical design and tooling selection. Given the freedom to research and experiment with different approaches and tooling to ensure we remain on the cutting edge of detection and response, you will influence our macro approach and set the direction for how we meet our clients’ demands.</p> <ul> <li>Decide the best course of action to detect, investigate, and respond to threats.</li> <li>Develop and establish processes, governance, and ways of working to enable the delivery of our target operating model and service catalogue.</li> <li>Support research activities to continually maintain the edge in cybersecurity practices.</li> <li>Serve as point of escalation for the junior architects.</li> <li>Work with engineers and threat hunters to analyse data from dashboards to effectively chart strategy and continuous improvement.</li> <li>Actively seek to improve and develop new content based upon observed security activity.</li> <li>Responsible for establishing and growing client relationships and an understanding of the client’s needs.</li> <li>Develop positive working relationships with Deloitte and client teams.</li> <li>Involvement in the determination of support contract development and renewals.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>To succeed in this role, you will need to match the following criteria:</p> <ul> <li>3+ years of relevant experience in cybersecurity.</li> <li>Minimum 1 year of experience in solution design and development of various SOC tools (SIEM, SOAR, EDR/XDR/NDR, etc.).</li> <li>Experience working within Agile, DevOps, or Kanban delivery models.</li> <li>Experience working with architecture frameworks, ideally TOGAF.</li> <li>Experience in developing HLD & LLD documents for security solutions.</li> <li>Strong understanding of security operations working within or alongside Security Operations Centre(s), ideally MSSP based.</li> <li>Experience working in one or more hyperscaler environments, preferably holding Professional Cloud Architect Certification.</li> <li>Experience with multiple SIEM & SOAR tooling, preferably Google SecOps (formerly Chronicle), SPLUNK, Sentinel, XSOAR, XSIAM, or Arcsight.</li> <li>Experience with EDR/XDR and NDR tooling, preferably Crowdstrike, Corelight, and Microsoft Defender XDR.</li> </ul> <p>The following attributes are essential:</p> <ul> <li>A willingness to work as part of a diverse team.</li> <li>A commitment to continuous improvement and lifelong learning.</li> <li>A passion for technology and a drive to deliver secure, high-quality solutions.</li> <li>An ability to remain calm under pressure whilst continuing to pay attention to detail.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to work effectively in a fast-paced and dynamic environment.</li> <li>Proactive and self-motivated with a keen attention to detail.</li> </ul> <h4>Connect to your service line – Technology and Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p>Senior Mechanical QA/QC &amp; Technical Office Engineer</p><p>Valves &amp; Ductile Iron | Technical Submittals | Factory Quality | Water Infrastructure</p><p>&nbsp;</p><p><strong>Job Title</strong></p><p>Senior Mechanical QA/QC &amp; Technical Office Engineer</p><p>&nbsp;</p><p><strong>Department</strong></p><p>Quality &amp; Technical Office</p><p><strong>Industry</strong></p><p>Valves, Ductile Iron, Water &amp; Infrastructure</p><p>&nbsp;</p><p><strong>Reporting To</strong></p><p>Quality / Technical Management</p><p>&nbsp;</p><p><strong>Employment</strong></p><p>Full-Time | Egypt</p><p>&nbsp;</p><p><strong>Company &amp; Role Context</strong></p><p>RVK Factory manufactures and supplies industrial valves and water-infrastructure products, including gate valves, butterfly valves, check valves, air valves, control valves, hydrants, ductile-iron fittings, couplings, dismantling joints, flange adaptors, and related accessories for potable water, irrigation, treated wastewater, HVAC/chilled-water, and fire-protection systems within the approved product scope.</p><p>&nbsp;</p><p><strong>This position combines Technical Office and QA/QC responsibilities.&nbsp;</strong></p><p>The engineer must be capable of reviewing project specifications, preparing approval/submittal documents, interpreting applicable standards, supporting product selection, controlling manufacturing and inspection records, and representing the factory professionally during consultant reviews and inspections.</p><p>&nbsp;</p><p><strong>Job Purpose</strong></p><p>To ensure that RVK products and technical submissions are correctly aligned with project requirements and applicable standards from inquiry/submittal stage through incoming inspection, manufacturing/assembly, testing, coating inspection, final release and technical close-out, while maintaining traceability, documented quality records and effective coordination with Sales, Production, Procurement, Warehouse, clients and third-party inspectors.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>&nbsp;</p><p><strong>1. Project Specification Review &amp; Technical Submittals</strong></p><p>·&nbsp; Review project specifications, BOQs, datasheets, drawings, tender requirements and consultant comments to identify applicable product, material, pressure, connection, testing, coating and approval requirements.</p><p>·&nbsp; Prepare and maintain complete Material Submittal packages including product datasheets, compliance statements, certificates, drawings, test documentation and supporting manufacturer information.</p><p>·&nbsp; Prepare, update and control factory Prequalification (PQD) packages and project-specific approval documents.</p><p>·&nbsp; Prepare and review Method Statements (MS), Material Technical Submittals (MTS), Inspection &amp; Test Plans (ITP), checklists and technical procedures relevant to RVK product scope.</p><p>·&nbsp; Draft clear technical responses to consultant comments, including compliant points, deviations, equivalent alternatives and items requiring special manufacturing or confirmation.</p><p>·&nbsp; Coordinate technical clarification with Sales before quotation when application, pressure class, temperature, drilling/connection standard, material or approval scope is unclear.</p><p>&nbsp;</p><p><strong>2. Product &amp; Standards Engineering</strong></p><p>·&nbsp; Verify product compliance against applicable EN, ISO, BS, AWWA, ASTM and related project standards, using the correct standard for each product and application.</p><p>·&nbsp; Support product selection and technical equivalency for gate valves, butterfly valves, check valves, air valves, pressure-control valves, hydrants, ductile-iron fittings, couplings, dismantling joints and flange adaptors within RVK’s approved scope.</p><p>·&nbsp; Review flanged drilling, pressure classes, face-to-face dimensions, body/trim/elastomer materials, coating systems and testing requirements before final technical confirmation.</p><p>·&nbsp; Maintain awareness of RVK’s certification/approval scope, including product-specific UL/FM requirements where applicable, without extending approval claims to non-listed products.</p><p>·&nbsp; Review and issue technical datasheets, GA drawings, shop drawings and dimensional confirmations; coordinate revisions with drafting/design resources as required.</p><p>&nbsp;</p><p><strong>3. Incoming, In-Process &amp; Final Quality Control</strong></p><p>·&nbsp; Review incoming raw materials, castings, machined components, elastomers, fasteners and imported parts against approved specifications, purchase requirements and traceability records.</p><p>·&nbsp; Verify material certificates and inspection documentation, including EN 10204 3.1 / 3.2 certificates when contractually required.</p><p>·&nbsp; Maintain batch/heat/lot traceability from incoming material through assembly, testing and final release, with clear linkage to production and inspection records.</p><p>·&nbsp; Monitor critical assembly and dimensional checks and verify that approved BOM/material configurations are used for the relevant product/order.</p><p>·&nbsp; Witness and document hydrostatic shell and seat tests in accordance with the applicable product standard and approved test pressure.</p><p>·&nbsp; Monitor coating quality including surface preparation, FBE/epoxy application and DFT; perform or coordinate holiday/adhesion or other coating tests only when required by the approved specification/ITP.</p><p>·&nbsp; Prepare final inspection reports, release notes and manufacturing/quality dossiers required for client inspection or delivery.</p><p>&nbsp;</p><p><strong>4. Quality Systems, NCR &amp; Third-Party Inspection</strong></p><p>·&nbsp; Raise, investigate and close NCRs and corrective/preventive actions; perform root-cause analysis and verify effectiveness of corrective actions.</p><p>·&nbsp; Control inspection and test records, calibration status, quality checklists, approved procedures and revision-controlled documents.</p><p>·&nbsp; Coordinate third-party inspections, laboratory tests, customer inspections and factory witness points; ensure readiness of products and documents before inspection.</p><p>·&nbsp; Support compliance with the company’s ISO 9001, ISO 14001 and ISO 45001 management systems and applicable SASO requirements.</p><p>·&nbsp; Assist during internal/external audits and maintain objective evidence for technical and quality-related processes.</p><p>&nbsp;</p><p><strong>5. Sales, Client &amp; After-Sales Technical Support</strong></p><p>·&nbsp; Provide technical support to Sales during tendering and quotation stages, including compliance matrices, deviations, technical notes and product suitability confirmation.</p><p>·&nbsp; Attend consultant/client technical meetings, inspections and clarification sessions when required; issue action lists and close technical comments within agreed deadlines.</p><p>·&nbsp; Support factory visits and product demonstrations with accurate technical explanations and traceable quality records.</p><p>·&nbsp; Provide field inspection and after-sales technical support related to RVK products when requested; installation/execution work remains outside the normal manufacturer-supply scope unless separately agreed.</p><p>·&nbsp; Maintain technical records and project status in Odoo/ERP or the approved document-control system.</p><p>&nbsp;</p><p><strong>Key Performance Indicators (KPIs)</strong></p><p>&nbsp;</p><p><strong>Technical Submittals</strong></p><p>• First-time submittal approval rate</p><p>• Submittal / technical response turnaround time</p><p>• Consultant comment closure time</p><p>• Accuracy of compliance and deviation statements</p><p>• Drawing/datasheet revision control accuracy</p><p>&nbsp;</p><p><strong>Quality Performance</strong></p><p>• Hydrostatic / inspection rejection rate</p><p>• Monthly NCR rate and NCR closure time</p><p>• Traceability record completeness</p><p>• On-time final inspection release</p><p>• Calibration / inspection-record compliance</p><p>&nbsp;</p><p><strong>Must Have</strong></p><p>• Bachelor’s degree in Mechanical Engineering.</p><p>Minimum 15+ years of relevant engineering experience in valves, ductile-iron products, pipes/fittings, pumps or water-infrastructure manufacturing/supply, with strong senior-level Technical Office and QA/QC responsibility.</p><p>• Strong hands-on experience in technical submittals, QA/QC documentation, project specifications and consultant comment responses.</p><p>• Good knowledge of hydrostatic testing, coating inspection, material traceability and manufacturing quality records.</p><p>• Strong professional English; Arabic capability is highly desirable for the Saudi project environment.</p><p>&nbsp;</p><p><strong>Highly Preferred</strong></p><p>• Saudi/GCC project experience with NWC, municipalities, utilities, consultants, EPC contractors or major infrastructure projects.</p><p>• Working knowledge of standards such as EN 1074, EN 1171, EN 593, EN 12334, EN 1092-2, ISO 2531 / EN 545, EN 12266 and relevant AWWA/ASTM requirements.</p><p>• Experience with PQD, MTS, ITP, EN 10204 certificates, NCR/CAR and third-party inspections.</p><p>• AutoCAD/technical drawing review capability and strong MS Office skills.</p><p>• Experience with Odoo or comparable ERP/QMS/document-control systems.</p><p>&nbsp;</p><p><strong>Core Competencies</strong></p><p>·&nbsp; Strong engineering judgment and the discipline to distinguish compliance, equivalency, deviation and special manufacturing requirements.</p><p>·&nbsp; Excellent document control, traceability and technical-writing skills.</p><p>·&nbsp; Practical factory mindset with attention to materials, assembly, testing and coating quality.</p><p>·&nbsp; Professional communication with consultants, inspectors, contractors, Sales and Production teams.</p><p>·&nbsp; Ability to prioritize multiple projects, close comments quickly and maintain auditable records.</p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing butler services</strong></p> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <p><strong>Supporting management of front desk team</strong></p> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <p><strong>Guest relations</strong></p> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <p><strong>Managing departmental costs</strong></p> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>&nbsp;Job Purpose</strong></span></span></p><br><br><p>The Assistant Manager, Mobile Banking Products &amp; Delivery is the Egypt business owner for assigned mobile and online banking capabilities, responsible for translating Retail Banking Group priorities into executable digital requirements, commercially viable propositions and successful customer launches.</p><br><p>The role owns assigned initiatives end-to-end from business requirement and business case through prioritization, stakeholder approvals, UAT, launch readiness, go-to-market and post-launch benefit realization. It acts as a key interface between Egypt Retail Banking, Group Digital / UAE teams, technology squads and control functions to ensure that the Egypt digital roadmap is delivered in line with customer, commercial, regulatory and operational objectives.</p><br><p>The position has expanded from project coordination / proxy ownership into a product ownership and commercialization role with measurable accountability for feature adoption, digital engagement, active usage, in-app cross-sell and delivery quality.</p><br><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><br><p><strong>A. Product Ownership &amp; Egypt Digital Roadmap</strong></p><br><ul><li><p>Own assigned Egypt mobile / online banking initiatives and represent the country business requirements throughout the product lifecycle.</p><br></li><li><p>Convert business needs into clear requirements, user stories, customer journeys, acceptance criteria and MVP / release scope.</p><br></li><li><p>Partner with the Mobile Banking Product Owner / squad, Group Digital and UAE teams to align Egypt priorities with the group backlog and Digital 3.0 roadmap.</p><br></li><li><p>Support the Quarterly Priority Meeting (QPM) process by consolidating, challenging and prioritizing country demand across Retail Banking products, segments and digital squads.</p><br></li><li><p>Maintain delivery visibility, dependency tracking, risk escalation and country commitment follow-up for assigned roadmap items.</p><br></li></ul><p><strong>B. Commercialization, Business Cases &amp; Go-to-Market</strong></p><br><ul><li><p>Develop business cases and commercialization plans for new features, journeys and propositions, including customer need, expected adoption, financial / commercial impact, cost impact and implementation dependencies.</p><br></li><li><p>Own go-to-market readiness for assigned launches including target segment, channel placement, customer communication, content approvals, FAQs, operational readiness, training and launch calendar.</p><br></li><li><p>Drive in-app cross-sell and product discovery opportunities across relevant Retail Banking products and ensure each launch has clear commercial and customer KPIs.</p><br></li><li><p>Conduct 30 / 60 / 90-day post-launch performance reviews and recommend corrective actions where expected benefits are not realized.</p><br></li></ul><p><strong>C. Customer Adoption, Engagement &amp; Experience</strong></p><br><ul><li><p>Drive adoption and active use of delivered capabilities through in-app placement, communication, education and targeted activation.</p><br></li><li><p>Contribute to the growth of credentialed users, digitally active customers and feature usage, and support improvement of Android / iOS app ratings through experience enhancements.</p><br></li><li><p>Analyze customer feedback, complaints, drop-offs, usage analytics and market benchmarks to identify product and journey improvements.</p><br></li><li><p>Work with CRM / communications teams on push, SMS, email, WhatsApp and in-app journeys linked to launch and adoption objectives.</p><br></li></ul><p><strong>D. Delivery, Regulatory &amp; Launch Governance</strong></p><br><ul><li><p>Coordinate business readiness across Technology, Operations, Marketing, Compliance, Legal, Risk, InfoSec and relevant vendors / squads.</p><br></li><li><p>Own business-side UAT planning, defect follow-up, sign-off readiness and launch acceptance for assigned initiatives.</p><br></li><li><p>Coordinate required CBE approvals / notifications, InfoSec reviews and penetration-testing dependencies through the relevant control owners before go-live.</p><br></li><li><p>Ensure production releases follow approved change, control and sign-off processes, with clear post-launch monitoring and issue escalation.</p><br></li><li><p>Maintain complete audit-ready documentation for requirements, approvals, UAT, business case, launch decisions and benefit tracking.</p><br></li></ul><p><strong>E. Digital 3.0 Localization &amp; Innovation</strong></p><br><ul><li><p>Assess and localize relevant Group Digital 3.0 capabilities for the Egypt market in line with customer need, technical feasibility and CBE requirements.</p><br></li><li><p>Support Egypt requirements for dashboard / product discovery, quick actions, notifications, personalization, transaction insights and other mobile experience enhancements.</p><br></li><li><p>Identify practical opportunities to improve time-to-market, customer experience and commercial outcomes using approved digital capabilities and emerging technologies.</p><br></li></ul><br><br><p><span><span><strong>&nbsp; Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span></p><br><br><p><strong>Internal:</strong></p><br><ul><li><p>Head of Digital Banking &amp; Innovation; Senior Manager E-Channels; Retail Banking product and segment heads; NEO; KYC; Deposits; Assets; Payments; Website; CRM / CVM; Marketing; Operations; Compliance; Legal; Risk; InfoSec; Finance; PMO; local Technology and Group Digital / UAE squads.</p><br></li></ul><p><strong>External:</strong></p><br><ul><li><p>Technology / digital vendors and service providers as applicable; supports regulatory and third-party engagement through the responsible internal functions.</p><br></li></ul><br><br><p><span><span><strong>Problem Solving</strong></span></span></p><br><br><ul><li><p>Convert ambiguous or competing business requests into structured product requirements and prioritized delivery options.</p><br></li><li><p>Balance customer value, commercial benefit, regulatory requirements, operational risk, technology feasibility and limited squad capacity.</p><br></li><li><p>Resolve cross-functional dependencies and escalate material blockers early to protect committed delivery dates.</p><br></li><li><p>Use data, customer feedback and market intelligence to identify root causes and recommend practical product / journey improvements.</p><br></li><li><p>Operate effectively in a matrix environment where delivery resources and decision makers sit across Egypt and Group functions.</p><br></li></ul><br><br><p><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span></p><br><br><ul><li><p>Own and recommend the business scope, requirements, priorities and commercialization approach for assigned mobile / online banking initiatives.</p><br></li><li><p>Challenge incomplete requirements, weak business cases or launches that are not commercially, operationally or control ready.</p><br></li><li><p>Recommend prioritization based on business value, customer impact, regulatory urgency, dependencies and delivery capacity.</p><br></li><li><p>Provide business acceptance / UAT recommendation for assigned initiatives and escalate unresolved risks prior to launch.</p><br></li><li><p>Own post-launch KPI tracking and recommend corrective action, enhancement or de-prioritization where expected benefits are not achieved.</p><br></li><li><p>Influence senior stakeholders and squads without direct authority to deliver country commitments within agreed timelines.</p><br></li></ul><br><br><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><br><ul><li><p>Bachelor’s degree in Business, Finance, Engineering, Technology or a related discipline.</p><br></li><li><p>Minimum 5–7 years of relevant experience in digital banking, fintech, digital product management, product ownership, digital channels, business analysis or product commercialization.</p><br></li><li><p>Strong understanding of mobile / internet banking journeys and Retail Banking products including accounts, deposits, cards, payments, transfers and digital servicing.</p><br></li><li><p>Hands-on experience with business requirements, user stories, Agile delivery, backlog prioritization, UAT, release management and go-to-market execution.</p><br></li><li><p>Commercial mindset with ability to build business cases and measure adoption, customer and financial benefits after launch.</p><br></li><li><p>Good understanding of banking control requirements including CBE approvals, InfoSec / penetration testing and production release governance.</p><br></li><li><p>Strong analytical, presentation, stakeholder-management, negotiation and written communication skills.</p><br></li><li><p>Ability to work with senior stakeholders, cross-functional squads and external vendors in a high-pressure, deadline-driven environment.</p><br></li><li><p>Excellent command of English and Arabic.</p><br></li></ul><br><br><br><br>Responsibilities:<br><ul><li> Own and represent Egypt's business requirements for mobile/online banking initiatives.</li><li> Translate business needs into clear, actionable requirements and user stories.</li><li> Partner with Mobile Banking Product Owner and Group Digital teams to align Egypt's priorities with the group's backlog and roadmap.</li><li> Support the Quarterly Priority Meeting process, consolidating and prioritizing country demand.</li><li> Maintain delivery visibility, track dependencies, and escalate risks for roadmap items.</li><li> Develop business cases and commercialization plans for new features and journeys.</li><li> Drive in-app cross-sell opportunities and ensure clear commercial and customer KPIs.</li><li> Conduct post-launch performance reviews and recommend improvements.</li><li> Analyze customer feedback and usage analytics to enhance the product and journey.</li><li> Coordinate business readiness across various functions and vendors for successful launches.</li></ul><br>Qualifications:<br><ul><li> Bachelor's degree in Business, Finance, Engineering, Technology, or a related field.</li><li> 5-7 years of experience in digital banking, fintech, product management, or commercialization.</li><li> Strong knowledge of mobile/internet banking journeys and Retail Banking products.</li><li> Hands-on experience with business requirements, Agile delivery, and release management.</li><li> Ability to build compelling business cases and measure post-launch benefits.</li><li> Understanding of banking control requirements, including CBE approvals and InfoSec.</li><li> Excellent analytical, presentation, and written communication skills.</li><li> Proven ability to work effectively in a matrix environment with diverse stakeholders.</li><li> Fluency in English and Arabic is essential.</li><li> A commercial mindset and a track record of successful product launches are preferred.</li></ul> </div>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>