وظائف مدير العمليات في مصر
١٦٩٤٨ وظائف شاغرة
???? Traco Engineering Industries is Hiring<br>???? Factory & Quality Manager For the manufacturing of aluminum facades, windows and doors, and metal fabrication works.<br>???? Location: New Cairo – Industrial Zone<br>Job Responsibilities:<br>• Manage and supervise all production operations within the factory.• Oversee the manufacturing, fabrication, and assembly of aluminum profiles and metal works.• Ensure products comply with technical specifications and approved shop drawings.• Manage and develop the quality system and monitor quality control procedures.• Prepare and follow up on production plans to achieve operational targets.• Lead work teams and improve productivity and operational efficiency.• Coordinate with engineering and execution departments to ensure project requirements are met.• Implement quality and occupational safety standards within the factory.<br>Required Qualifications:✔ Bachelor’s degree in Engineering.✔ Experience in aluminum factories, façade systems, or metal fabrication.✔ Experience in production and quality management.✔ Strong leadership and organizational skills.
<ul><li>Issue, review and follow up the plan and schedule for preventive maintenance and update annually.</li><li>Ensure the use of planned inspection and preventive maintenance.</li><li>Contribute with plant maintenance team for development of working methods and definition of procedures and ensure their implementation.</li><li>Ensure proper scheduling and planning of works.</li><li>Ensure proper day-to-day scheduling of works and necessary resources.</li><li>Ensure and control quality of maintenance jobs done by subcontractors.</li><li>Organize maintenance personnel workload and ensure that adequate action is taken when incidents occur.</li><li>Co-ordinate with the Safety Team to correct the deficiencies and meet safe and quality requirements.</li><li>Ensure, upon completion of repairs, that equipment is in good operating condition, ready to meet operational requirements, fully inspected, tested, clean and safe.</li><li>Identify and prepare the first time, two and five year’s spare parts needed by the available resources.</li><li>Report hazards, malfunctions and work schedule to Plant Manager.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager who runs a contact center through clear thinking and early action, not through firefighting and churn. This role owns the performance of the operation: the quality of the decisions made each day, the capability of the team leaders, and the customer experience that results from both. The person we want does not wait for problems to become terminations. They diagnose why performance is slipping, act through their team leaders to fix it, and turn to exits only after genuine coaching and support have failed. We are hiring for judgment first. Think before you act. Diagnose the root cause of performance, quality, and CX problems instead of treating symptoms. When a metric moves, you can explain why, what you changed, and what you expect next. You bring data and a reasoned recommendation to leadership, not just a status update. Build your team leaders, do not bypass them. Your job is to make your TLs capable of managing their own people. You coach them to spot underperformance early, hold direct conversations, and run improvement plans. A struggling agent is first a coaching question for the TL, not a headcount problem for HR. Manage performance early and fairly. Catch underperformance in weeks, not quarters. Put concrete, time-bound improvement plans in place, document them, and give people a real chance to recover. Termination is the last step after support has failed, not the default tool. You are measured on retention and ramp, not only on removing low performers. Drive cross-functional fixes to done. Most operational problems are not solved inside the contact center alone. You work closely and continuously with product, service desk, quality, training, WFM, and real-time managers. You own the outcome end to end: you bring the plan, the next steps, and the follow-through, and you keep driving until the process and the people are working in a way that suits the customer's experience. You do not hand a problem off and wait. Own the customer impact of every operational choice. Staffing gaps, slow coaching, and constant turnover all land on the customer. You are accountable for the link between how you run the team and what the customer experiences across calls, email, chat, and social. Run the day without losing the week. Handle escalations and disputes with sound judgment, but spend your attention on the patterns behind them. Recurring escalations are a process or capability signal, and you act on the cause. Improve the system. Identify inefficiencies, remove them, and use automation and self-service where they genuinely help. Justify changes with evidence and measure whether they worked. Stay compliant and report honestly. Meet local regulatory and company standards, and give leadership an accurate picture, including what is not working.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration or a related field.</li><li>10+ years in contact center operations, including 5+ years leading teams (Supervisor or Team Lead), or 2+ years as an Operations Manager running inbound teams.</li><li>Demonstrated ability to improve KPIs such as CSAT, response time, and first-contact resolution, with the reasoning behind the improvements.</li><li>A clear example of building team leader capability, and a clear example of recovering an underperformer.</li><li>Fluency in English plus the primary language of the market served (for example Arabic in GCC markets), written and verbal.</li><li>Proficiency with CRM systems, contact center technology, and workforce management tools.</li><li>Knowledge of local market dynamics, regulatory requirements, and cultural nuance in customer interactions across the markets you operate in.</li></ul><p></p></section>
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>مسؤول عن وظائف مختبر مراقبة الجودة (الكيمياء، الاستقرار، المنهجية، المواد الخام، التغليف والمیکروبیولوجیا) والوثائق المقابلة لدعم التصرف في المنتجات والمواد في الوقت المناسب وظيفة المختبر تشمل المواد الخام والتغليف والاستقرار واختبار المنتج النهائي وإصدار ومطابقة Qo وامتثال مراقبة الجودة. إدارة الإطلاق العام لمراقبة الجودة والتصرف في المواد الواردة والمنتجات النهائية. إجراء جولات Gemba الروتينية في مختبرات QC لضمان الالتزام بممارسات GMP والسلامة بشكل صارم. مراجعة واعتماد مختبر الاختبارات خارج المواصفات والتحقيقات عن الفشل. دعم عمليات التفتيش والتنقيحات التنظيمية ومعالجة النتائج. تتبع وتقييم مؤشرات أداء مراقبة الجودة، وتحديد الاتجاهات وقيادة مبادرات التحسين لتعزيز الأداء والامتثال وتقديمها إلى مجلس الجودة. مراجعة واعتماد كافة SOPs المتعلقة بمهام مراقبة الجودة والتأكد من فهم وتنفيذ هذه SOPs. المسؤول عن سد الفجوات بين سياسات جودة فيياتريس والمتطلبات التنظيمية وممارسات الامتثال. مسؤول عن ضمان تنفيذ والحفاظ على برنامج سلامة بيانات مراقبة الجودة وALCOA+ على مستوى المختبر وضمان تطبيق سلامة البيانات عبر عمليات المختبر. دعم زملاء المختبر في جميع جوانب عملهم لإكمال الاختبارات و/أو التحقيقات في الوقت المناسب، بالإضافة إلى الحفاظ على قاعدة معرفة محدثة في المجالات التقنية والتشغيلية وسياسات الشركة والتنظيم. تسهيل التحسين المستمر في عمليات QC اليومية والأنظمة العامة ودعم تحقيق أهداف الموقع بنشاط. مسؤول عن تخطيط موارد QC بما في ذلك إعداد الميزانيات ومراقبة الالتزام بالميزانية مع مدير QO. توجيه وتطوير زملاء QC لتحقيق أداء عالٍ. تطبيق معايير تميّز Viatris وتسهيل PHE (تقييم صحة الإنتاج)، HEP (أداء الخطأ البشري) ومشروعات التحسين المستمر. ضمان الامتثال لمتطلبات فهرسة الأدوية وتحديث الإشعارات والتحديثات الفارماكوپوية. قيادة وتوجيه جاهزية فحص QC. مراجعة واعتماد البروتوكول ونتائج تمرين نقل الطريقة التحليلية (AMTE) محلياً (لل محللين الجدد) ولأماكن أخرى. كما أن المسئول عن استلام وتنفيذ AMTE للمنتج الجديد. ضمان تنفيذ جميع برامج الاستقرار (ثابتة جارية وتزايدية)، بما في ذلك مراجعة واعتماد تقارير الاستقرار. مراجعة واعتماد التحقق من صلاحية طرق الاختبار المطورة الجديدة. مراجعة واعتماد بروتوكولات وتقارير التحقق. إعداد وضمان تنفيذ خطة التطوير (IDP) لزملاء QC. تشجيع أعضاء QC على تطبيق مشاريع RFT للمراحل M1، M2، وM3 ومتابعة هذه المشاريع. ضمان تطبيق مبادئ السلامة واتباعها في مختبر QC. التنفيذ النشط لإشعارات الجودة الحرجة وإجراءات الإخطار للإدارة. التفويض لرئيس عمليات الجودة بالموقع في حال غيابه (إن لزم الأمر). تفويض رئيس قسم المنتجات النهائية ورئيس قسم الميكروبيولوجيا ورئيس قسم المواد الخام ورئيس قسم امتثال QC أو رئيس قسم مراقبة الجودة (الاستقرار والمنهجية) في حال الغياب. الأهلية للتسجيل كمدير QC وفق متطلبات EDA والتشريعات"</p></div></section><section><p class="heading">المرشح المطلوب</p><p class="paragraph"></p><p>المؤهلات الدنيا لهذا الدور: درجة البكالوريوس في العلوم الصيدلانية أمر لا بد منه. خبرة لا تقل عن 10 سنوات في عمليات مختبر QC وفق cGMP و cGLP. معرفة موسعة بسلامة البيانات وALCOA+. فهم جيد لعملية التنظيم الدوائية. الامتثال لتشريعات EDA لتسجيل مدير QC. يجب توفير الوثائق التالية: رسالة خبرة عن 10 سنوات من الخبرة ذات الصلة في QC، شهادة أصلية تؤكد وضع الصيدلي بخصوص التكليف الإلزامي (Taklif)، بطاقة عضوية نقابة الصيادلة ساريّة. المؤهلات الشخصية الأساسية لهذا الدور: معرفة Six Sigma وحملة Green Belt ميزة. إجادة اللغة الإنجليزية كتابة وتحدثاً. مهارات ممتازة في حل المشكلات والتحقيق. خبرة في التعامل مع التدقيقات والتنقيبات التنظيمية. التفكير المنطقي. مهارات الإدارة واتخاذ القرار. مهارات تحليلية عالية. مهارات التواصل والتعامل مع الآخرين عالية. مهارات تخطيط جيدة. مهارات إدارة الوقت.</p><p></p></section>
Purchasing Operations Coordinator Location: [Location]Department: Procurement / Supply Chain Employment Type: Full-time Reports To: Purchasing Manager / Supply Chain Manager Job Summary We are seeking a detail-oriented and organized Purchasing Operations Coordinator to support our procurement and supply chain activities. The ideal candidate will have experience in purchasing, import and export operations, supplier coordination, and international logistics. French-speaking candidates are preferred, particularly those with experience communicating with French-speaking suppliers, customers, or international partners. Key Responsibilities Coordinate the purchasing process from purchase order creation through delivery. Communicate with local and international suppliers regarding orders, prices, availability, lead times, and shipping schedules. Prepare and follow up on purchase orders, quotations, invoices, shipping documents, and commercial documentation. Coordinate import and export shipments with suppliers, freight forwarders, customs brokers, and logistics providers. Monitor shipment status and ensure timely delivery of purchased goods. Verify import/export documentation, including commercial invoices, packing lists, certificates of origin, and bills of lading/air waybills. Follow up on customs clearance and resolve documentation or shipment issues. Maintain accurate purchasing and supplier records in ERP systems and Excel. Track inventory requirements and coordinate replenishment with relevant departments. Compare supplier quotations and support purchasing negotiations. Monitor supplier performance, delivery times, and product availability. Coordinate with Finance, Warehouse, Sales, and Logistics teams to ensure smooth order processing. Prepare purchasing and logistics reports and maintain accurate records. Ensure purchasing and import/export activities comply with company procedures and applicable regulations. Requirements Bachelor’s degree in Business Administration, Supply Chain, Logistics, International Trade, or a related field.2–4 years of experience in purchasing, procurement operations, import/export, or supply chain coordination. Practical knowledge of international shipping and import/export procedures. Good understanding of purchasing documentation and international trade terms such as Incoterms. Strong communication and negotiation skills. Good command of Microsoft Excel and preferably experience with an ERP/procurement system. Strong organizational skills and attention to detail. Ability to coordinate multiple orders and shipments simultaneously. Fluent French is preferred; English is required. Ability to communicate effectively with international suppliers and logistics partners. Preferred Qualifications Experience working with French-speaking suppliers or customers. Experience with European/African import and export markets. Knowledge of customs procedures and international logistics. Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar. Strong analytical and problem-solving skills. Key Skills Purchasing | Procurement | Import & Export | International Logistics | Supplier Management | Purchase Orders | Incoterms | Customs Documentation | ERP | Excel | French | English | Communication | Coordination
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br><br>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br><br>Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.<br><br>Job Description<br><br>Operations Manager – NFV is responsible for managing and improve local NFV operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams<br><br>What’s on Your Plate? <br><br>Accountable for local NFV operational performance including both commercial & operational KPI's Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritization Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.<br><br>Qualifications<br><br>What Did We Order?<br><br>5-6 years of working experience in same/similar field. Direct Line management experience - Ability to Build relationships, motivate peers and manage upwards Can work with Tableau. Knowledge of Excel and/or Looker is a good plus. Very good analytical skills. Very good communicator and collaborator at all levels. Back up your opinions with data and clear well-structured cases. You are execution focused and have a proven record of success in complex environments. Results-driven, high-performing, high-quality work attitude.
About the Team/Role We are looking for a highly analytical and execution-oriented Supply Growth Operations Manager to lead driver supply growth across Egypt. You will own end-to-end initiatives that improve driver acquisition, activation, retention, and productivity while ensuring a healthy marketplace balance. This role sits at the intersection of strategy, operations, product, marketing, and data analytics. You'll identify growth opportunities, launch experiments, manage cross-functional projects, and build scalable solutions that drive sustainable marketplace growth.<br><br>Role & Responsibilities:Supply Growth Strategy Develop and execute driver growth strategies to achieve marketplace supply targets. Own key supply metrics including driver acquisition, activation, retention, productivity, and online hours. Monitor marketplace health and recommend actions to balance supply and demand. Growth Operations Design and optimize the driver acquisition funnel across online and offline channels. Improve driver onboarding, document verification, and first-trip conversion. Launch lifecycle programs to increase driver engagement and long-term retention. Build scalable incentive programs and continuously optimize ROI. Data Analysis Analyze marketplace performance and identify growth opportunities using data. Build business cases and prioritize initiatives based on expected impact. Track KPIs through dashboards and present insights to senior leadership. Conduct A/B testing and measure experiment performance. Cross-functional Leadership Partner with Product, Marketing, CRM, Marketplace, Finance, Legal, and Operations teams to deliver growth initiatives Work closely with local field teams and external partners to execute programs effectively Translate local market insights into product and operational improvements Partnerships Identify and manage strategic partnerships with fleets, referral partners, financial institutions, OEMs, and other ecosystem players. Negotiate partnership structures that accelerate driver acquisition and engagement. Operational Excellence Lead high-impact cross-functional projects from planning through execution. Improve operational processes and automate repetitive workflows where possible. Ensure operational efficiency while maintaining an excellent driver experience.<br><br>What the Candidate Will Need Bachelor’s degree and above, or related quantitative disciplines; fluency in both English and Arabic.5 to 8 years of experience in management consulting, Big 4 advisory, or similar analytical roles; automotive or mobility industry exposure is a plus Experience in ride-hailing, mobility, logistics, marketplace, or gig economy business Experience managing growth funnels, CRM, lifecycle marketing, or incentive programs Strong analytical skills with experience in using statistical tools and software. Experience leading cross-functional projects in fast-paced environments Excellent verbal and written communication skills
About the Team/Role We are looking for a highly analytical and execution-oriented Supply Growth Operations Manager to lead driver supply growth across Egypt. You will own end-to-end initiatives that improve driver acquisition, activation, retention, and productivity while ensuring a healthy marketplace balance. This role sits at the intersection of strategy, operations, product, marketing, and data analytics. You'll identify growth opportunities, launch experiments, manage cross-functional projects, and build scalable solutions that drive sustainable marketplace growth.<br><br>Role & Responsibilities:Supply Growth Strategy Develop and execute driver growth strategies to achieve marketplace supply targets. Own key supply metrics including driver acquisition, activation, retention, productivity, and online hours. Monitor marketplace health and recommend actions to balance supply and demand. Growth Operations Design and optimize the driver acquisition funnel across online and offline channels. Improve driver onboarding, document verification, and first-trip conversion. Launch lifecycle programs to increase driver engagement and long-term retention. Build scalable incentive programs and continuously optimize ROI. Data Analysis Analyze marketplace performance and identify growth opportunities using data. Build business cases and prioritize initiatives based on expected impact. Track KPIs through dashboards and present insights to senior leadership. Conduct A/B testing and measure experiment performance. Cross-functional Leadership Partner with Product, Marketing, CRM, Marketplace, Finance, Legal, and Operations teams to deliver growth initiatives Work closely with local field teams and external partners to execute programs effectively Translate local market insights into product and operational improvements Partnerships Identify and manage strategic partnerships with fleets, referral partners, financial institutions, OEMs, and other ecosystem players. Negotiate partnership structures that accelerate driver acquisition and engagement. Operational Excellence Lead high-impact cross-functional projects from planning through execution. Improve operational processes and automate repetitive workflows where possible. Ensure operational efficiency while maintaining an excellent driver experience.<br><br>What the Candidate Will Need Bachelor’s degree and above, or related quantitative disciplines; fluency in both English and Arabic.5 to 8 years of experience in management consulting, Big 4 advisory, or similar analytical roles; automotive or mobility industry exposure is a plus Experience in ride-hailing, mobility, logistics, marketplace, or gig economy business Experience managing growth funnels, CRM, lifecycle marketing, or incentive programs Strong analytical skills with experience in using statistical tools and software. Experience leading cross-functional projects in fast-paced environments Excellent verbal and written communication skills
Position Summary<br>The IT Manager is responsible for leading the organization's IT Infrastructure, Cybersecurity, Cloud Services, End-User Computing, and IT Operations, ERP Basis Administration, and IT Projects leads, to ensure the secure, reliable, and efficient delivery of technology services. The role is accountable for defining and executing the IT infrastructure strategy, maintaining enterprise security, driving operational excellence, and supporting business growth through innovative technology solutions.<br>IT Leadership & Strategy<br>· Develop and execute the Infrastructure, Security, and IT Operations strategy aligned with business objectives and the digital transformation roadmap.· Lead, mentor, coach, and manage the IT Operations team.· Establish IT governance, policies, standards, and operational procedures.· Develop annual IT operational plans, budgets, and technology roadmaps.· Drive continuous improvement initiatives across infrastructure, operations, and cybersecurity. Infrastructure & Cloud Management· Manage enterprise infrastructure including servers, storage, virtualization, Microsoft 365, Azure, Active Directory/Entra ID, networking, and cloud services.· Ensure maximum system availability, resilience, scalability, backup, disaster recovery, and business continuity.· Monitor infrastructure performance, capacity planning, and asset lifecycle management. Cybersecurity & Risk Management· Define and execute the enterprise cybersecurity strategy.· Lead information security, risk management, audits, compliance, and incident response.· Implement firewalls, endpoint security, MFA, identity management, and vulnerability management.· Ensure compliance with ISO 27001, NIST, GDPR, and applicable local regulations.<br>IT Operations & Service Management<br>· Manage Service Desk, Incident, Problem, Change, and Asset Management processes.· Monitor SLAs and KPIs while improving end-user experience.· Maintain operational documentation and technical standards. Vendor & Project Management· Manage vendors, contracts, software licensing, and service agreements.· Lead infrastructure implementation, upgrades, and technology projects.· Evaluate emerging technologies and recommend innovative solutions. Governance & Compliance· Support internal and external audits.· Maintain business continuity and disaster recovery plans.· Ensure regulatory and corporate policy compliance. Financial Management· Own the Infrastructure & Operations budget and optimize technology investments.· Monitor IT expenditure and provide regular management reporting. Stakeholder Management· Partner with business leaders to translate business needs into technology solutions.· Communicate IT initiatives, risks, and project status to executive management.<br>Qualifications<br>· Bachelor's degree in information technology, Computer Science, Information Systems, or related discipline.· Master's Degree is an advantage. Preferred Certifications· Project Management Professional (PMP®)· Microsoft Azure / Microsoft 365· Cisco CCNP· PMP or PRINCE2<br>Experience<br>· 8–12 years of progressive IT experience.· Minimum 5 years in an IT leadership role.· Experience managing enterprise infrastructure, cloud platforms, cybersecurity, and multi-site IT operations.<br>Core Competencies<br>· Strategic Leadership· People Management· Business Partnership· Project Management· Vendor Management· Risk Management· Decision Making· Communication· Innovation & Continuous Improvement<br>Key Performance Indicators (KPIs)<br>· Infrastructure Availability· SLA Compliance· Security Incident Resolution· Patch Compliance· Disaster Recovery Readiness· Budget Compliance· Project Delivery· Customer Satisfaction· Vendor Performance
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Title:</strong> IT Manager<br><strong>Location:</strong> Cairo, Egypt<br><strong>Industry:</strong> Food &amp; Beverage / Restaurant Chain</p><br>Job Summary<p>We are seeking an experienced and results-driven IT Manager to oversee and manage the company's IT infrastructure, systems, and technology operations across multiple restaurant locations. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of all IT systems, supporting business operations, driving technology improvements, and leading IT projects that enhance organizational performance and customer experience.</p><br>Key Responsibilities<ul><li><p>Manage and oversee all IT operations across restaurant branches, head office, warehouses, and production facilities.</p><br></li><li><p>Ensure the availability, performance, and security of network infrastructure, servers, cloud services, and business applications.</p><br></li><li><p>Support and maintain POS systems, ERP systems, inventory management platforms, and other operational software.</p><br></li><li><p>Develop and implement IT policies, procedures, and best practices to ensure operational efficiency and data security.</p><br></li><li><p>Lead IT support activities, ensuring timely resolution of technical issues and minimal business disruption.</p><br></li><li><p>Manage IT vendors, service providers, software licenses, and technology contracts.</p><br></li><li><p>Plan, execute, and monitor IT projects including system upgrades, new branch openings, infrastructure expansion, and digital transformation initiatives.</p><br></li><li><p>Monitor cybersecurity risks and implement appropriate security controls, backup solutions, and disaster recovery plans.</p><br></li><li><p>Ensure compliance with company policies, data protection requirements, and industry standards.</p><br></li><li><p>Manage IT budgets, technology investments, and cost optimization initiatives.</p><br></li><li><p>Conduct regular system audits, performance assessments, and risk evaluations.</p><br></li><li><p>Train and support employees on IT systems, applications, and security awareness.</p><br></li><li><p>Collaborate with Operations, Finance, HR, Supply Chain, and other departments to align technology solutions with business needs.</p><br></li></ul>Qualifications &amp; Requirements<ul><li><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.</p><br></li><li><p>5–8+ years of IT experience, preferably within the Food &amp; Beverage, Hospitality, Retail, or Multi-Branch Operations sectors.</p><br></li><li><p>Previous experience managing IT teams and multi-site technology environments is required.</p><br></li><li><p>Strong knowledge of:</p><br><ul><li><p>Network infrastructure (LAN, WAN, Wi-Fi, VPN)</p><br></li><li><p>Microsoft Windows Server and Active Directory</p><br></li><li><p>Cloud platforms (Microsoft 365, Azure, AWS, or similar)</p><br></li><li><p>POS systems and restaurant management solutions</p><br></li><li><p>ERP and business applications</p><br></li><li><p>Cybersecurity and data protection practices</p><br></li><li><p>Backup and disaster recovery solutions</p><br></li><li><p>IT service management and helpdesk operations</p><br></li></ul></li><li><p>Experience managing IT vendors, contracts, and service-level agreements (SLAs).</p><br></li><li><p>Strong troubleshooting, analytical, and problem-solving skills.</p><br></li><li><p>Ability to manage multiple projects and priorities in a fast-paced environment.</p><br></li><li><p>Excellent communication, leadership, and stakeholder management skills.</p><br></li><li><p>Relevant certifications such as ITIL, Microsoft, Cisco, CompTIA, PMP, or cybersecurity certifications are an advantage.</p><br></li></ul>Key Competencies<ul><li><p>IT Infrastructure Management</p><br></li><li><p>Cybersecurity &amp; Risk Management</p><br></li><li><p>Leadership &amp; Team Management</p><br></li><li><p>Project Management</p><br></li><li><p>Business Systems Support</p><br></li><li><p>Vendor &amp; Contract Management</p><br></li><li><p>Budget Planning &amp; Cost Control</p><br></li><li><p>Strategic Thinking</p><br></li><li><p>Problem Solving &amp; Decision Making</p><br></li><li><p>Service Delivery Management</p><br></li><li><p>Communication &amp; Stakeholder Management</p><br></li><li><p>Change Management</p><br></li></ul>Preferred Industry Experience<p>Restaurant Chains, Quick Service Restaurants (QSR), Cafés, Hospitality, Food Manufacturing, Retail Chains, Distribution Networks, or Multi-Branch Business Operations.</p><br> </div>
<p><h4>عن مجموعة الفطيم</h4>
<p>تأسست في ثلاثينيات القرن الماضي كأعمال تجارية وتجارة، واليوم تعتبر مجموعة الفطيم من أكثر الشركات تنوعاً وتقدماً، مملوكة خاصة وتتخذ من دبي في الإمارات العربية المتحدة مقراً رئيسياً. مقسمة إلى خمسة أقسام تشغيلية؛ السيارات والخدمات المالية والعقارات والتجزئة والرعاية الصحية؛ وتوظف أكثر من 35,000 موظف عبر أكثر من 20 دولة في الشرق الأوسط وآسيا وأفريقيا. تتعاون مجموعة الفطيم مع أكثر من 200 علامة تجارية معروفة ومبتكرة في العالم. يتمتع ريادة الأعمال لدى مجموعة الفطيم وتركيزها المستمر على العملاء بقدرتها على النمو والتوسع؛ مستجيبة لاحتياجات عملائنا في المجتمعات التي نعمل فيها.</p>
<p>من خلال التمسك بقيمنا المتمثلة في الاحترام والتميز والتعاون والنزاهة؛ تستمر مجموعة الفطيم في إثراء حياة وطموحات عملائنا كل يوم.</p>
<h4>نظرة عامة على الدور</h4>
<p>دعم وظيفة إدارة الممتلكات التجارية من خلال الإشراف على الأداء التشغيلي والمالي والمجتمعي لمحفظة المكاتب التجارية. المسؤول عن إدارة علاقات المستأجرين، وإدارة رسوم الخدمة، ومبادرات تعزيز الأصول، وعمليات الممتلكات اليومية مع ضمان الامتثال لالتزامات الإيجار ومتطلبات المالك واللوائح التنظيمية. يلعب الدور دوراً رئيسياً في تعظيم الإشغال، وتحسين رضا المستأجرين والاحتفاظ بهم، وتحسين الكفاءة التشغيلية، والتعاون مع فرق التأجير وإدارة المرافق والمالية والتطوير لتحسين الأداء والقيمة طويلة الأجل للأصول.</p>
<h4>ما ستقوم به</h4>
<ul>
<li>إدارة الأداء التشغيلي والتجاري لمحفظة المكاتب لتحقيق أقصى إشغال، واحتفاظ بالمستأجرين، والقيمة طويلة الأجل للأصل.</li>
<li>بناء والحفاظ على علاقات قوية مع المستأجرين والمالكين والمستشارين والمقاولين وأصحاب المصلحة الداخليين لتقديم تجربة مستأجر عالية الجودة.</li>
<li>قيادة مبادرات تفاعل المستأجرين، حل التصعيدات، وتنفيذ برامج مجتمعية تعزز رضا المستأجرين والاحتفاظ بهم.</li>
<li>تحديد وتطوير وتنفيذ مبادرات تعزيز الأصول التي تحسن الكفاءة التشغيلية والاستدامة وتجربة المستأجرين وأداء الأصل بشكل عام.</li>
<li>الإشراف على ميزانية رسوم الخدمة، والتقارير المالية، واسترداد التكاليف، ومبادرات تحسين التكاليف بالتعاون مع المالية وأصحاب المصلحة المعنيين.</li>
<li>التنسيق مع إدارة المرافق وفرق العمليات لضمان الصيانة الفعالة وتقديم الخدمات وأداء المقاولين واستمرارية الأعمال.</li>
<li>الإشراف على موافقات تجهيز المستأجرين والمراجعات الفنية وتنفيذ المشاريع، مع ضمان الامتثال لمعايير المالك وواجبات الإيجار والمتطلبات التنظيمية.</li>
<li>مراقبة أداء الممتلكات وKPIs التشغيلية والميزانيات وقياسات رضا المستأجرين، وإعداد تقارير منتظمة وتوصيات مبادرات التحسين المستمر.</li>
<li>قيادة وتوجيه وتطوير فريق إدارة الممتلكات، وتعزيز ثقافة المساءلة والتميز التشغيلي وتقديم خدمة متمركزة حول العميل.</li>
</ul>
<h4>المهارات المطلوبة لتكون ناجحاً</h4>
<ul>
<li>خبرة 10+ سنوات في إدارة الممتلكات التجارية، إدارة الأصول، إدارة المرافق، عمليات العقارات، أو التطوير متعدد الاستخدامات، مع ثلاث سنوات كحد أدنى في دور قيادي.</li>
<li>خبرة مثبتة في إدارة محافظ مكاتب تجارية، بما في ذلك إدارة علاقات المستأجرين، وإدارة رسوم الخدمة، والحوكمة التشغيلية.</li>
<li>فهم قوي لأنظمة المباني التجارية وبُنية MEP وعمليات الممتلكات وتنسيق التجهيزات ومبادئ إدارة الأصول.</li>
<li>خبرة موثقة في تنفيذ مبادرات تعزيز الأصول والتحسينات التشغيلية وبرامج خلق القيمة التي تعزز رضا المستأجرين وأداء الأصل طويل الأجل.</li>
<li>خبرة في إدارة ميزانيات رسوم الخدمة، والأداء المالي، والتقارير، ومبادرات تحسين التكاليف.</li>
<li>مهارات قوية في إدارة أصحاب المصالح مع القدرة على التعاون بفعالية مع المستأجرين والمالكين والمستشارين والمقاولين والتأجير وإدارة المرافق والمالية وفرق العمليات.</li>
<li>اتصالات ممتازة وقيادة وتنظيم وتحليل، والقدرة على إدارة أولويات متعددة في بيئة سريعة الوتيرة.</li>
<li>إجادة تطبيقات Microsoft Office وأنظمة إدارة الممتلكات أو التقارير، مع قدرات قوية في تحليل البيانات والتقارير.</li>
</ul>
<h4>ما يؤهلك للدور</h4>
<ul>
<li>درجة البكالوريوس في الهندسة الميكانيكية أو الهندسة الكهربائية أو تخصص هندسي ذي صلة.</li>
<li>الشهادات المهنية في إدارة الممتلكات أو إدارة المرافق أو إدارة الأصول أو إدارة المشاريع تعتبر ميزة.</li>
<li>معرفة قوية بحوكمة الممتلكات التجارية وعمليات MEP وإدارة رسوم الخدمات وعمليات التجهيز واستراتيجيات تعزيز الأصول.</li>
<li>فهم جيد للوائح المحلية ومتطلبات الصحة والسلامة والامتثال التنظيمي للممتلكات التجارية.</li>
<li>القدرة على قيادة فرق عالية الأداء وتأثير أصحاب المصلحة ودفع التميز التشغيلي.</li>
<li>إتقان ممتاز للغة الإنجليزية كتابةً وتحدثاً.</li>
<li>مستوى عالٍ من الاحترافية والنزاهة والسلوك الأخلاقي والالتزام بالحفاظ على معايير المجتمع.</li>
</ul>
<h4>عن مجموعة الفطيم للعقارات</h4>
<p>ذراع التطوير والتشغيل العقاري لدى الفطيم، تتولى مجموعة الفطيم للعقارات محفظة متعددة المليارات عبر منطقة الشرق الأوسط وشمال إفريقيا. مع مشاريع سكنية وتجارية وتجزئة وسياحة وتعليمية ورعاية صحية عالية الجودة، يعمل المطور الرئيسي لتلبية احتياجات المدن والمجتمعات في المنطقة. من التكوين والتخطيط والتطوير والمبيعات والمشتريات والبناء للمشروعات العملاقة، وت愿 دعم الإيجار والتشغيل والإدارة بعد الإنجاز، قامت مجموعة الفطيم للعقارات (AFGRE) بتطوير وإدارة أراضي مملوكة، وتفكيك الإمكانات الاقتصادية للمنطقة والمساهمة في التطوير المستقبلي لأكثر من 40 عامًا.</p>
<p>تركزنا هو تمكين والاستثمار في علاقات ذات مغزى لجعل ممتلكاتنا أفضل أماكن للعيش والعمل، وبناء منتجات وخدمات إضافية وتمكين الشراكات لإيجاد قيمة حقيقية لعملائنا طوال تجربتهم معنا.</p>
<p>AFGRE مسؤولة عن التخطيط العام لجميع المشاريع في محفظتها، بما في ذلك وجهتين رئيسيتين من الاستخدام المختلط: دبي فستيفال سيتي والقاهرة فستيفال سيتي.</p></p><p></p>
Sales Operations Administrator (Sales Coordinator)???? Location: Heliopolis, Cairo, Egypt???? Industry: PVC Raw Materials Import & Distribution Department: Sales Reports To: Sales Manager About the Role We are looking for a proactive and organized Sales Operations Administrator (Sales Coordinator) to join our growing sales team. This role is ideal for someone who enjoys coordinating sales activities, supporting field sales representatives, maintaining accurate CRM data, and ensuring exceptional customer follow-up. You will act as the operational backbone of the sales department, helping the Sales Manager monitor team performance, improve customer engagement, and streamline sales operations. If you have experience in B2B sales coordination, CRM systems (preferably Odoo), and enjoy working in both office and field environments, we'd love to hear from you. Key Responsibilities Sales Team Coordination Monitor and follow up on the daily activities of Sales Representatives, ensuring customer visits, calls, and outcomes are accurately recorded in the CRM system. Track representatives' weekly route plans and sales activities. Prepare weekly and monthly performance reports covering customer visits, quotations, sales orders, and collections. Conduct joint customer visits with Sales Representatives when required to support key accounts, assess performance, or resolve customer issues. Assist in onboarding and training new Sales Representatives on company products, sales processes, and CRM usage. Customer Relationship Management Register new customers in the CRM system with complete and accurate commercial information. Follow up with inactive or unresponsive customers and coordinate with the assigned Sales Representative to re-engage them. Conduct after-sales follow-up to ensure successful delivery, customer satisfaction, and timely resolution of complaints. Route customer inquiries to the appropriate Sales Representative or internal department. Sales Reporting & Marketing Coordination Prepare comprehensive monthly reports highlighting new customers, inactive customers, sales opportunities, and market insights. Coordinate with the marketing agency regarding social media campaigns, customer inquiries, and lead management. Monitor lead conversion from inquiry to quotation and ultimately to sales. Recruitment Support Conduct initial screening interviews for Sales Representative candidates. Coordinate shortlisted candidates with the Sales Manager for further interviews. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.3–5 years of experience in Sales Coordination, Sales Operations, or Customer Relationship Management. Previous experience in B2B sales is required. Experience within raw materials, industrial trading, manufacturing, or import companies is highly preferred. Hands-on experience with Odoo ERP or similar CRM systems. Advanced Microsoft Excel and Microsoft Office skills. Professional working proficiency in English and native Arabic. Skills & Competencies Excellent organizational and coordination skills. Strong communication and interpersonal abilities. Ability to build positive relationships with customers and sales teams. Strong follow-up skills with a proactive approach to problem-solving. High attention to detail and accuracy in reporting. Ability to analyze sales performance and identify improvement opportunities. Team-oriented with the confidence to support and guide Sales Representatives. Ability to work effectively in a dynamic, fast-paced environment. Additional Requirements Willingness to conduct local customer visits when required. A valid driving license is preferred. Own transportation is an advantage.
Sales Operations Administrator (Sales Coordinator)???? Location: Heliopolis, Cairo, Egypt???? Industry: PVC Raw Materials Import & Distribution Department: Sales Reports To: Sales Manager About the Role We are looking for a proactive and organized Sales Operations Administrator (Sales Coordinator) to join our growing sales team. This role is ideal for someone who enjoys coordinating sales activities, supporting field sales representatives, maintaining accurate CRM data, and ensuring exceptional customer follow-up. You will act as the operational backbone of the sales department, helping the Sales Manager monitor team performance, improve customer engagement, and streamline sales operations. If you have experience in B2B sales coordination, CRM systems (preferably Odoo), and enjoy working in both office and field environments, we'd love to hear from you. Key Responsibilities Sales Team Coordination Monitor and follow up on the daily activities of Sales Representatives, ensuring customer visits, calls, and outcomes are accurately recorded in the CRM system. Track representatives' weekly route plans and sales activities. Prepare weekly and monthly performance reports covering customer visits, quotations, sales orders, and collections. Conduct joint customer visits with Sales Representatives when required to support key accounts, assess performance, or resolve customer issues. Assist in onboarding and training new Sales Representatives on company products, sales processes, and CRM usage. Customer Relationship Management Register new customers in the CRM system with complete and accurate commercial information. Follow up with inactive or unresponsive customers and coordinate with the assigned Sales Representative to re-engage them. Conduct after-sales follow-up to ensure successful delivery, customer satisfaction, and timely resolution of complaints. Route customer inquiries to the appropriate Sales Representative or internal department. Sales Reporting & Marketing Coordination Prepare comprehensive monthly reports highlighting new customers, inactive customers, sales opportunities, and market insights. Coordinate with the marketing agency regarding social media campaigns, customer inquiries, and lead management. Monitor lead conversion from inquiry to quotation and ultimately to sales. Recruitment Support Conduct initial screening interviews for Sales Representative candidates. Coordinate shortlisted candidates with the Sales Manager for further interviews. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.3–5 years of experience in Sales Coordination, Sales Operations, or Customer Relationship Management. Previous experience in B2B sales is required. Experience within raw materials, industrial trading, manufacturing, or import companies is highly preferred. Hands-on experience with Odoo ERP or similar CRM systems. Advanced Microsoft Excel and Microsoft Office skills. Professional working proficiency in English and native Arabic. Skills & Competencies Excellent organizational and coordination skills. Strong communication and interpersonal abilities. Ability to build positive relationships with customers and sales teams. Strong follow-up skills with a proactive approach to problem-solving. High attention to detail and accuracy in reporting. Ability to analyze sales performance and identify improvement opportunities. Team-oriented with the confidence to support and guide Sales Representatives. Ability to work effectively in a dynamic, fast-paced environment. Additional Requirements Willingness to conduct local customer visits when required. A valid driving license is preferred. Own transportation is an advantage.
Job Description Technical Manager – Wipes Production Line Job Summary The Technical Manager – Wipes Production Line is responsible for the technical operation, process optimization, product quality, and continuous improvement of all wet wipes manufacturing activities. The role ensures efficient production, regulatory compliance, equipment reliability, and successful development of new products while maintaining the highest quality and safety standards. Key Responsibilities Production & Process Management• Manage all technical aspects of wet wipes manufacturing.• Optimize production processes to improve efficiency, reduce waste, and increase productivity.• Monitor production parameters and implement corrective actions when required.• Ensure production targets are achieved while maintaining product quality. Product Development• Support the development and industrialization of new wet wipe products.• Work closely with the R&D team during product trials and scale-up.• Validate manufacturing processes for new formulations and substrates.• Improve existing products based on customer feedback and production performance. Equipment & Maintenance• Oversee installation, commissioning, and qualification of new production equipment.• Coordinate preventive and corrective maintenance activities with the maintenance department.• Troubleshoot technical issues related to converting machines, liquid preparation systems, dosing units, folding systems, packaging machines, and labeling equipment.• Recommend equipment upgrades and process improvements. Quality & Regulatory Compliance• Ensure compliance with GMP, ISO standards, and company quality procedures.• Work closely with QA/QC to investigate production deviations and customer complaints.• Implement CAPA (Corrective and Preventive Actions).• Ensure compliance with local and international cosmetic, personal care, and disinfectant regulations where applicable. Continuous Improvement• Lead Lean Manufacturing and Continuous Improvement initiatives.• Reduce downtime, waste, rejects, and production costs.• Monitor KPIs including:o OEE (Overall Equipment Effectiveness)o Production Yieldo Downtimeo Waste Percentageo Customer Complaintso Line Efficiency Team Leadership• Lead and mentor production engineers, supervisors, and technical staff.• Conduct technical training for operators.• Evaluate team performance and identify development opportunities.• Foster a culture of safety, quality, and continuous improvement. Health, Safety & Environment• Ensure compliance with all HSE regulations.• Promote safe machine operation and safe chemical handling.• Participate in risk assessments and safety audits. Qualifications• Bachelor's degree in Mechanical Engineering, Chemical Engineering, Industrial Engineering, or a related field.• 7–10+ years of manufacturing experience.• Minimum 3–5 years of experience in wet wipes manufacturing.• Experience with automatic wipes converting and packaging lines is highly preferred. Required Technical Skills• Wet wipes manufacturing processes.• Nonwoven materials and substrate technologies.• Lotion formulation and dosing systems.• Flow pack packaging machines.• PLC-controlled production equipment.• Lean Manufacturing and Six Sigma principles.• GMP and ISO quality systems.• Root Cause Analysis (RCA), FMEA, and CAPA.• Production planning and process optimization. Soft Skills• Strong leadership and people management.• Excellent problem-solving and analytical skills.• Effective communication and cross-functional collaboration.• Decision-making under pressure.• Project management and organizational skills. Key Performance Indicators (KPIs)• Production efficiency.• OEE improvement.• Downtime reduction.• Scrap and waste reduction.• Product quality and customer complaint rate.• On-time production delivery.• Successful implementation of new products.• Maintenance effectiveness.• Cost reduction initiatives.• Team performance and technical development.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>سيكون أخصائي إدارة عمليات العقارات مسؤولا عن التنسيق الدقيق وفي الوقت المناسب لجميع المهام الإدارية المتعلقة بمحفظة العقارات talabat. يتضمن ذلك جمع الوثائق المطلوبة لعقود الإيجار، والتجديدات، والموافقات، والامتثال الداخلي. يلعب الدور وظيفة دعم حاسمة في ضمان الاستمرارية التشغيلية والاستعداد للتدقيق عبر فريق العقارات.</p><p>المسؤوليات الرئيسية</p><ul><li>إدارة الوثائق والسجلات: جمع، التحقق، وتنظيم جميع الوثائق المطلوبة لعقود الإيجار الجديدة، وتجديدات الإيجار، والتمديدات، وإنهاءات العقد. الحفاظ على نظام ملفات رقمي ومادي منظم لجميع وثائق ما يتعلق بالإيجار، العقود، نماذج الموافقات، والوثائق القانونية. التأكد من تسمية المستندات بشكل صحيح، وتتبعها وتخزينها بما يتماشى مع بروتوكولات الحوكمة الداخلية.</li><li>التنسيق والاتصال: التنسيق مع أصحاب المصلحة الداخليين (مثلاً: القانون، المالية، التشغيل) لجمع المدخلات المطلوبة للأوراق العقارية. التواصل مع الملاك ومديري الممتلكات لطلب أو تقديم الوثائق الداعمة. تتبع تقدم جمع الوثائق وإبلاغ مدير العقارات أو المدير الأول بالعناصر المتبقية.</li><li>الامتثال والتتبع: التأكد من أن الوثائق المرسلة تمتثل لمعايير التنسيق والسياسة والموافقة الداخلية. دعم فريق العقارات في إعداد المواد للموافقات الداخلية والتدقيق. الحفاظ على متتبعات للوثائق النشطة، المعلقة، والقادمة المتعلقة بالإيجار.</li><li>الالتزام بالعمليات: اتباع قوائم التدقيق وعمليات العمل المقررة لضمان عدم فوات أي شيء في دورة الإيجار. المساعدة في تحسين سير عمل الوثائق لزيادة سرعة الإنجاز وتقليل الأخطاء.</li></ul></div></section><section><p class="heading">الملف الشخصي المرغوب فيه للمرشح</p><p class="paragraph"></p><p><strong>ماذا طلبنا؟</strong></p><ul><li>سنتان من الخبرة في الأدوار الإدارية أو التشغيلية أو تنسيق العقارات.</li><li>مهارات تنظيمية قوية واهتمام بالتفاصيل.</li><li>القدرة على إدارة عدة طلبات ومواعيد في وقت واحد.</li><li>الإلمام الأساسي بعقود العقارات ميزة إضافية.</li><li>الإتقان في Microsoft Excel، Google Drive، وأدوات إدارة الوثائق.</li></ul><p></p></section>
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>تبحث Kraft Heinz عن مدير EHS لقيادة البيئة والصحة والسلامة عبر الموقع، مع ضمان الامتثال لمتطلبات القانون المصري ومعايير Kraft Heinz. كما يشرف هذا الدور على عمليات محطة معالجة مياه الصرف الصحي ويدفع ثقافة سلامة قوية من خلال قيادة الفريق، والامتثال، وإدارة المخاطر، والتحسين المستمر.</p><p><b>المسؤوليات</b>:</p><ul><li>قيادة سياسات EHS على مستوى الموقع وإجراءاتها ومبادرات التحسين المستمر</li><li>الإشراف على عمليات محطة معالجة المياه العادمة والامتثال والصيانة والتقارير</li><li>تطوير إجراءات التشغيل القياسية لمعالجة مياه الصرف والصرف والعواقد ذات الصلة</li><li>قيادة وتوجيه وتطوير فرق EHS وWWTP</li><li>دفع ثقافة السلامة والتدريب والتحقيق في الحوادث عبر الموقع</li><li>إدارة سلامة المقاولين والامتثال لتصاريح العمل</li><li>التأكد من الامتثال للمعايير القانونية وISO ومعايير EHS لشركة Kraft Heinz</li><li>دعم إدارة الأزمات ولجان السلامة وتخطيط أعمال EHS</li><li>مراقبة الأداء، والحفاظ على السجلات، ودفع تحسينات التكاليف والاستدامة</li></ul><p>مؤشرات الأداء الرئيسية</p><ul><li>الوقاية من TRIR وشدة الحوادث</li><li>معدل إغلاق بطاقات السلامة</li><li>الامتثال القانوني وISO</li><li>نضج ركيزة KHMS EHS</li><li>الامتثال لـ WWTP وجودة الصرف</li><li>أداء سلامة المقاول</li><li>الإبلاغ التنظيمي في الوقت المناسب</li><li>التحكم في التكاليف التشغيلية والمواد الكيميائية</li></ul></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><ul><li>درجة البكالوريوس في العلوم أو الزراعة أو الهندسة</li><li>شهادة NEBOSH</li><li>خبرة EHS لا تقل عن 6 سنوات، ويفضل في التصنيع أو FMCG</li><li>معرفة قوية بمعالجة مياه الصرف والامتثال وISO 45001 وISO 14001</li><li>خبرة في سلامة المقاولين، وتحقيق الحوادث، والتحسين المستمر</li></ul><p>المهارات</p><ul><li>القيادة وتطوير الفريق</li><li>التواصل وإدارة الجهات المعنية</li><li>التخطيط والتنسيق والمتابعة</li><li>حل المشكلات والتفكير التحليلي</li><li>ثقافة السلامة والامتثال وتملك المسؤولية القوية</li></ul><p></p></section>
<h2 class="h5">وصف العمل</h2>
<div class="t-break" data-jb-field="description">
<ul><li>تفسير العقوبات المحلية والدولية (الإمارات العربية المتحدة، الولايات المتحدة، المملكة المتحدة، الاتحاد الأوروبي، الأمم المتحدة، إلخ) والحفاظ على وعي ومعرفة كافيين بالعقوبات التي تؤثر على البنك و/أو فروعه أو شركاته التابعة.</li><li>إجراء تحقيق في الإنذارات المعقدة وعالية المخاطر المرتبطة بالعقوبات وفقًا للمتطلبات التنظيمية وبما يتوافق مع سياسات وإجراءات مكافحة الامتثال الداخلية.</li><li>ضمان الالتزام الكامل بسياسة عقوبات المجموعة، بما في ذلك على سبيل المثال لا الحصر الإرشادات المتعلقة بالعقوبات وإجراءات التشغيل ذات الصلة.</li><li>دعم مدير الامتثال في تحديد موضوعات ورؤى مخاطر العقوبات وتحسين قدرة إدارة مخاطر العقوبات.</li><li>التنسيق مع وحدات العمل فيما يتعلق بحل الإنذارات ومعلومات العملاء.</li><li>التعامل مع إحالات العقوبات وفقًا لسياسة البنك، مع ضمان عدم خرق السياسات والمعايير والإرشادات المعمول بها.</li><li>مساعدة مدير الامتثال في مسؤوليته عن الامتثال لجميع القوانين واللوائح والتنظيمات والسياسات المتعلقة بالعقوبات.</li><li>تقديم الإرشاد والدعم والتدريب لفريق مراجعة الإنذارات في عمليات الامتثال وزملاء العمل حول تنفيذ سياسات وإجراءات العقوبات.</li><li>تقديم دعم فعال والحفاظ على المقاييس وفقًا للإجراءات الداخلية؛ إعداد تقارير الإدارة الشهرية والتقاارير الاستثنائية.</li><li>تحديد وتصعيد المناطق التي تتطلب الانتباه أو تعزيز وتقديم التوصيات بتغييرات وتحسينات بما يتوافق مع معايير الصناعة والتنظيمات المعمول بها.</li><li><span><span>التوثيق. يجب الاحتفاظ بجميع سجلات الوحدة في حالة سرية وآمنة والالتزام بسياسة الاحتفاظ بالسجلات وإرشادات SOP.</span></span></li><li><span><span>الحفاظ على علاقات عمل فعالة مع الأعمال والعمليات ووحدات الامتثال الأخرى.</span></span></li><li><span><span>المساعدة في مشاريع الامتثال عند الحاجة بما فيها النشر الفعال للنظام والتغييرات الإجرائية حسب الحاجة.</span></span></li><li><span><span>معرفة فعالة بسياسات وإجراءات الامتثال والعقوبات ومكافحة غسيل الأموال ومعرفة عميلك/إجراءات العناية الواجبة.</span></span></li><li><span><span>فهم كافٍ لبرامج العقوبات المختلفة، مثل OFAC، الأمم المتحدة، المملكة المتحدة، الاتحاد الأوروبي، العقوبات المالية المستهدفة لدولة الإمارات، إلخ.</span></span></li><li><span><span>خبرة في قطاع الخدمات المالية.</span></span></li><li><span><span>فهم واضح لعمليات الأعمال والعمليات التي تدعم فحص العقوبات.</span></span></li><li><span><span>فهم جيد لأنظمة المصرفية الأساسية وأنظمة فحص العقوبات وتفاعلها/use.</span></span></li><li><span><span>خبرة بنكية 4 سنوات على الأقل بما في ذلك خبرة في الامتثال لمدة سنتين.</span></span></li><li><span><span>أخصائي مخاطر الامتثال لديه خبرة في واحد أو أكثر من أدوار الامتثال مع خبرة ذات صلة بالعقوبات.</span></span></li><li><span><span>معرفة بأنظمة وإرشادات العقوبات.</span></span></li><li><span><span>مفكر جانبي يمتلك قدرة تفسير وحل القضايا المعقدة.</span></span></li><li><span><span>متواصل ممتاز بمهارات تواصل شخصية قوية وقدرة تأثير.</span></span></li><li><span><span>لاعب فريق فعال بقدرة على العمل بشكل تعاوني.</span></span></li><li><span><span>المؤهل المهني (مثل CAMS، CGSS) مرغوب فيه.</span></span></li></ul><br> </div>
Company Description El Amal Hospital is a healthcare provider serving patients in Cairo, Egypt, with a focus on accessible, high-quality medical services. The hospital operates a range of clinical departments and support services designed to deliver safe, efficient, and compassionate care. El Amal emphasizes collaboration among medical, administrative, and support teams to ensure smooth operations and positive patient outcomes. The hospital is committed to continuous improvement, responsible resource management, and adherence to relevant healthcare standards and regulations. Role Description The Supply Chain Manager is a full-time, on-site role based at El Amal Hospital in Cairo, Egypt. This role oversees end-to-end supply chain activities, including demand planning, procurement, inventory management, and coordination with internal departments and external suppliers. Day-to-day tasks include monitoring stock levels, placing and tracking orders, negotiating with vendors, managing contracts, and ensuring timely availability of medical supplies, equipment, and consumables. The Supply Chain Manager analyzes usage patterns, prepares reports, and implements process improvements to reduce costs, minimize stock-outs, and prevent overstocking. The role collaborates closely with clinical and administrative teams to align supply chain operations with patient care needs, regulatory requirements, and hospital policies. Qualifications Candidates should possess strong demand planning and analytical skills to forecast needs, interpret data, and support decision-making. Candidates should possess supply management and procurement skills to manage vendors, negotiate contracts, and ensure cost-effective purchasing. Candidates should possess inventory management skills to control stock levels, manage storage, and maintain accurate records. Candidates should possess solid communication and collaboration skills to work effectively with clinical, administrative, and external stakeholders. Relevant experience in supply chain management, preferably in healthcare or a similar regulated environment. Bachelor’s degree in supply chain management, logistics, business administration, or a related field; advanced certifications (e.g., CSCP, CPSM) are an advantage. Proficiency in supply chain or ERP software and MS Office applications. Strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced hospital setting.
BUSINESS INTRODUCTION<br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in always making Great Moments for Everyone, Every day<br>Store Manager | MAF Retail The Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.<br>Role Details – Key Responsibilities and Accountabilities:<br>• Ensure implementation of MAF Retail’s supermarket plans in line with the supermarket strategies and procedures in collaboration with the Head Office and Corporate Office• Apply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnover• Maximize sales and profitability by controlling costs within the budgetary guidelines• Identify internal and external opportunities for the supermarket to enhance and optimize commercial performance• Initiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performance• Guarantee the application of the commercial policy agreed for the supermarket and ensure a coherent price structure according to the strategy• Review and analyse stock and sales reports and implement corrective action to be taken if necessary• Collaborate regularly with the Merchandising teams to ensure attractive and convenient aisle display for customer<br>Minimum Qualifications/Education• Bachelor’s degree in business administration• 8+ years relevant experience in a similar role, 5+ years in a Retail Business Skills<br>• Excellent interpersonal and communication skills• Strong people and negotiation skills - capable to easily build relationships across all levels• Leadership skills• Strong and pragmatic problem solving coupled with analytical capabilities• Highly organized with strong multitasking skills
Employer Overview:A leading, large-scale industrial family business with over five decades of experience in the food manufacturing sector. The company operates at a national level with high-volume production and distribution and is currently undergoing significant expansion through the development of a new, state-of-the-art manufacturing facility to support long-term growth and global ambitions.<br>Job Summary:The Accounting Manager is responsible for overseeing all accounting and financial operations of the organization, ensuring accuracy, compliance, and efficiency. The role supports senior management by providing reliable financial reporting, cost control, and actionable financial insights.<br>Key Responsibilities:Oversee and manage all accounting and financial operations of the company. Prepare and review periodic and annual financial statements in line with approved accounting standards. Supervise industrial cost accounting, including variance analysis and production cost control. Prepare budgets, monitor execution, and analyze financial variances. Manage tax compliance, tax returns, and interactions with tax authorities during audits. Oversee treasury activities, banking relationships, and cash flow management. Implement, monitor, and enhance internal control systems to safeguard company assets. Coordinate with external auditors, regulators, and relevant authorities. Lead, develop, and evaluate the accounting team to ensure high performance. Provide financial reports and analytical insights to support senior management decision-making.<br>Qualifications:Bachelor’s degree in Commerce (Accounting). Minimum of 5 years of experience as an Accounting Manager within an industrial or manufacturing company. Strong leadership and team management skills. High analytical and problem-solving abilities. Excellent communication and reporting skills. Ability to work effectively under pressure. Solid knowledge of financial accounting and reporting standards. Strong expertise in industrial cost accounting and variance analysis. In-depth understanding of tax regulations and compliance requirements. Experience in treasury and cash flow management. Proficiency in ERP systems such as SAP, Oracle, or similar platforms. Advanced user of Microsoft Excel and financial reporting tools. Good command of English (written and spoken). Ability to make sound financial and operational decisions. Strong attention to detail with the ability to maintain a strategic perspective. Capability to safeguard assets through effective controls and procedures. Capacity to lead teams and drive continuous improvement.