وظائف مدير العمليات في مصر
١٦٩٤٨ وظائف شاغرة
Main job duties and responsibilities:Leading and in charge of post-handover clients’ portfolio for residentials project. Managing and Leading community team to handle all client's inquiries, requests & complaints according to company quality standards by coordinating and following up with the involved parties while ensuring customer satisfaction within the agreed time frame. Managing the daily operation of the project according to the KPI’S and goals set. Ensuring that all received call center tickets/walk ins requests are handled within the agreed SLA. Managing & reviewing the cluster image report through regular monthly site inspections to be shared with all concerned departments for maintaining the project standards & community guidelines and regulations. Generating business revenue by handling and collecting units’ utilities meters, triple play, renting and RFID car tags. Enhancing the rules, policies & procedures for the community department activities to maintain an updated tracker and pinpoint functions/tasks. Resolving and handling all modifications escalated cases. Managing and applying violations policy for residents Managing community events and delivering giveaways. Developing the handed over community guidelines to ensure all owners requirements are compliant with project specifications, design guidelines & community regulations. Managing & coordinating site uplifting experience including internal & external works (FF&E, softscape, hardscape, fences, billboards, signage & access control policy) to ensure providing complete living in community. Ensuring regular update for client's database and keeping accurate records on system. Monitoring performance/productivity and quality deliverance through tickets and reports. Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.<br>Job requirements:Educational background and previous experience:Suitable bachelor’s degree. Community Manager: min. 8 years of experience in the same position. Community Deputy Manager: 3-5 years of experience in the same position.<br>Knowledge and Functional Skills:Customer Oriented Excellent Leadership and Delegation. Good Computer Skills (MS Office) Excellent communication skills. Good command of written and spoken English and Arabic languages.
Company Description AnQa Khan offers thoughtfully designed suites that combine the comfort and convenience of home with the personalized, high-touch services of a luxury boutique hotel. The brand focuses on creating calm, stylish spaces where guests can fully unwind and feel at ease. Each suite is curated to support a seamless stay, allowing guests to relax, work, or recharge without needing to leave their room. AnQa Khan is committed to delivering attentive service, elevated amenities, and a consistently welcoming experience for every guest.<br>Role Description The Reservations Revenue Manager at AnQa Khan is a part-time, on-site role based in Cairo, Egypt. This role is responsible for managing daily reservations, including handling guest inquiries, processing bookings, updating reservation details, and ensuring accuracy in all guest records. The position oversees room inventory and rate management, monitoring occupancy trends and adjusting pricing strategies to maximize revenue and optimize distribution channels. The Reservations Revenue Manager will conduct regular revenue and performance analysis, prepare reports, and provide recommendations to improve yield and forecasting. The role also involves close collaboration with operations and front office teams to align reservations, pricing, and availability with guest satisfaction and business goals.<br>Qualifications<br> Strong Revenue Management and Revenue Analysis skills, with the ability to interpret data and implement effective pricing and inventory strategies. Proficient Reservations management skills, including handling bookings, modifying stays, and coordinating availability across systems. Excellent Analytical Skills to review performance metrics, identify trends, and support data-driven decision-making. Clear and professional Communication skills, with the ability to interact effectively with guests, colleagues, and external partners. Experience with hotel property management systems (PMS), channel managers, and booking platforms is highly beneficial. Background in hospitality, hotel operations, or revenue management, preferably in boutique or luxury accommodations. Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment. Proficiency in English; additional languages are an advantage for guest communication. Diploma or degree in Hospitality Management, Business, or a related field is preferred.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>الملخص الوظيفي يدير الوظائف اليومية للقسم لضمان حماية ممتلكات المنشأة والموظفين والضيوف والممتلكات. يحافظ على السجلات والشهادات والوثائق المطلوبة بموجب القانون وإجراءات التشغيل الموحدة. يدرب العاملين في إجراءات الطوارئ المعتمدة وينفذ إجراءات الوقاية من الحوادث والحرائق. يركز المنصب على ضمان رضا الضيوف والموظفين مع تحقيق الميزانية التشغيلية.</p><p>إدارة عمليات الأمن/منع الخسائر يساند مدير الهندسة في إدارة برامج الوقاية من الحرائق والاستعداد للطوارئ. يجري تقييمات المخاطر والمخاطر في المنشأة بما في ذلك تدقيقات OSHA/SAFETY الفصلية، وتتبع الحوادث، وعملية إزالة المخاطر. يطور إجراءات إيقاف تشغيل مفصلة للمنشأة لضمان تأمين جميع المناطق في الأوقات المناسبة. الامتثال للقوانين واللوائح المتعلقة بالسلامة. اتباع إرشادات التحكم الجيد للمفاتيح في مجال منع الخسائر وفي المنشأة. وضع قائمة تحقق شهرية لجميع معدات CCTV، والأبواب المطبقة إنذار، وإنذارات الضغط لضمان عملها بشكل كامل. دمجاً في جولات الدوريات، التي تشمل جميع مناطق داخل المنشأة وخارجها، جولة تفتيش لنظام التسجيل. اتباع عملية واجب العناية لحماية الضيوف والموظفين. المتابعة على جميع الأنشطة غير العادية في المنشأة وما حولها والتي قد تضر برفاهة الضيوف والموظفين. التعامل مع الشكاوى، تسوية النزاعات، وحل الشكاوى والنزاعات، أو التفاوض مع الآخرين. تنفيذ خطط عمل لمراقبة والسيطرة على المخاطر. مراقبة جميع الأنشطة غير العادية في المنشأة وما حولها والتي قد تضر برفاهة الضيوف والموظفين. الإشراف على جميع عمليات منع الخسائر بما في ذلك على سبيل المثال لا الحصر عملية الدوريات، الاستجابة للطوارئ، والتحقيقات (الأولية والمتابعة) لجميع الحوادث المرتبطة بالضيوف والموظفين، عملية الشحن والاستلام (تقديم توصيات لتحسين)، نظام المفاتيح الإلكترونية ومسؤوليات مدير المناوبة. الإشراف وتوجيه جهود لجنة الوقاية من الحوادث. الإشراف على برنامج الإسعافات الأولية للضيوف والموظفين. الإشراف على عمليات المطالبات وحماية أصول الشركة من خلال مراقبة قضايا المسؤولية العامة وتعويضات العمال عن كثب. تواصل أهمية إجراءات السلامة، تفصيل رموز الإجراءات، وضمان فهم الموظفين لرموز السلامة، ومراقبة العمليات والإجراءات المتعلقة بالسلامة. التأكيد على العمل الجماعي، العلاقات القوية مع الأقسام الأخرى والخِدْمَة الفندقية الحازمة كعائق للجريمة. تشجيع وبناء الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق. تقديم المساعدة الشخصية، الرعاية الطبية، الدعم العاطفي، أو الرعاية الشخصية للآخرين مثل الزملاء والزبائن أو المرضى. يعمل كنموذج يحتذى به لإظهار السلوكيات المناسبة. يستخدم مهارات التعامل مع الآخرين والاتصال للقيادة والتأثير وتشجيع الآخرين؛ يدافع عن اتخاذ قرارات مالية/تجارية سليمة؛ يظهر الصدق/النزاهة؛ يقود بالقدوة.</p><p>ضمان خدمة عملاء استثنائية تلبية معايير الجودة وتوقعات العملاء يومياً. يحدد احتياجات تعليم الآخرين، ويطور برامج تعليمية أو تدريبية رسمية أو فصول دراسية، ويقوم بالتعليم أو الإرشاد للآخرين. يفحص ويقيّم أداء قسم منع الخسائر ليتحقق من مستوى عالٍ من المهنية وخدمة العملاء. يقدم خدمات تفوق التوقعات من أجل رضا العملاء واحتفاظهم.</p><p>مسؤوليات إضافية يحلل المعلومات ويقيّم النتائج لاختيار الحل الأمثل وحل المشكلات. يطور قناة تواصل مع الجهات الأمنية المحلية وخدمات الطوارئ. يطلع التنفيذيين والأقران بشكل أمين وفي الوقت المناسب. يوفر معلومات للمشرفين والزملاء عبر الهاتف أو مكتوبة أو بريد إلكتروني أو حضورياً.</p></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><p>التعليم والخبرة شهادة ثانوية أو ما يعادلها؛ 4 سنوات خبرة في الأمن/منع الخسائر أو مجال مهني ذو صلة. أو درجة لمدة سنتين من جامعة معتمدة في العدالة الجنائية أو تخصص ذات صلة؛ 2 سنوات خبرة في الأمن/منع الخسائر أو مجال مهني ذو صلة.</p><p></p></section>
Connectalents is seeking a Group Senior HR Manager for a leading regional group in Steel Fabrication & Heavy Industrial Manufacturing,<br>Job Role:- Drive Group HR Strategy: Partner closely with executive leadership to align HR operations across the group's manufacturing and business solutions units.- Lead & Mentor: Directly manage and supervise a team of 3 HR Business Partners to ensure consistent HR service delivery.- Organizational Excellence: Optimize workforce planning, performance management, and organizational development across multi-site manufacturing setups.<br>What We're Looking For:- 10–12 years of progressive HR experience, with proven success in senior HR leadership.- Essential Industry Background: Solid experience in Steel Fabrication, Heavy Industry, or Large Scale Multi Site Manufacturing.- Education & Credentials: Bachelor’s degree in HR or Business Administration (A Master’s degree, SHRM-SCP, or CIPD certification is strongly preferred).<br>Location: 5th Settlement, Cairo, Egypt.<br>How to Apply:If you meet the requirements and are ready to drive strategic impact, send your updated CV to: eman.m@connectalents.com (Please mention " with the subject line:" Group Senior HR Manager "
Company Description Hassan Allam Holding is a leading group specializing in engineering and construction, as well as investment and development across Egypt and the wider MENA region. The Group operates in key sectors including infrastructure, energy, water, industrial, logistics, petrochemical, and complex large-scale projects. With roots dating back to 1936, it is one of the oldest construction franchises in the region and is recognized for its strong technical capabilities and diversified portfolio. Over the past five years, Hassan Allam Holding has delivered more than 70 projects and maintains a backlog exceeding USD 5 billion. The Group is listed among the Engineering News-Record (ENR) top 250 global contractors and employs over 50,000 team members across its operations. Role Description The Office Manager role is a full-time, on-site position based in Alexandria, Egypt. The Office Manager will oversee daily office operations, including coordinating administrative activities, supervising office support staff, and ensuring the workplace is organized and efficient. Responsibilities include managing schedules and meetings, maintaining office supplies and equipment, handling correspondence and documentation, and supporting internal communication across departments. The role also involves addressing basic customer and visitor inquiries, supporting onboarding of new employees, and ensuring adherence to company policies and procedures within the office environment. The Office Manager will collaborate closely with management to improve office processes and support smooth business operations. Qualifications Candidates should possess strong Communication and Customer Service skills to interact effectively with internal and external stakeholders. Candidates should possess Office Administration and Administrative Assistance skills to manage daily office operations, documentation, and scheduling. Candidates should possess Office Equipment handling skills to oversee maintenance, procurement, and proper use of office tools and systems. Relevant experience in office management, administration, or coordination within a corporate or project-based environment is beneficial. Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced setting are required. Proficiency in MS Office and common business applications, with the ability to learn internal systems quickly, is preferred. A diploma or bachelor’s degree in Business Administration, Management, or a related field is advantageous. Ability to work on-site in Alexandria, Egypt, demonstrating reliability, professionalism, and a collaborative mindset.
Company Description ASA has been a trusted name in real estate development for over 25 years, committed to creating sustainable, high-quality, and community-focused residential and commercial properties. Known for innovative design and eco-conscious practices, ASA prioritizes the needs of homebuyers while fostering vibrant communities. With a steadfast dedication to transparency, customer service, and integrity, ASA guides clients through the property acquisition process. As a leader in sustainable development, ASA aims to deliver functional and comfortable living spaces where families and individuals can thrive.<br>Role Description This is a full-time, on-site role located in 6th of October for a Facility Manager. The Facility Manager will oversee the day-to-day operations and maintenance of properties, ensuring safety, functionality, and compliance with regulations. Key responsibilities include managing vendor relationships, coordinating building repairs, implementing preventive maintenance plans, and overseeing budgets for facility operations. The Facilities Manager will also ensure that properties meet the highest standards for sustainability, safety, and comfort while liaising with stakeholders to address needs and concerns effectively.<br><br>Key Responsibilities Manage day-to-day operations, maintenance, and repairs across multiple properties Oversee vendors, contractors, and service providers Develop and manage facility budgets and cost-control measures Ensure compliance with health, safety, and building regulations Coordinate preventive maintenance schedules and inspections Respond to tenant and stakeholder requests promptly Manage building systems (HVAC, electrical, plumbing, security, etc.)<br>Qualifications Facilities management and maintenance planning skills, including knowledge of preventive maintenance and repair procedures Vendor management and budgeting expertise, with the ability to manage contracts and optimize costs effectively Strong organizational and project management skills to oversee multiple properties and tasks simultaneously Thorough understanding of health, safety, and building regulations to ensure code compliance Excellent communication, problem-solving, and leadership skills to work collaboratively with teams, clients, and stakeholders Compound or mall experience is a must5+ years of FM in real estate industry is a must Team management experience Preventive maintenance experience Familiarity with sustainable building practices and environmental compliance is a plus Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field Proven experience in facilities management or property management roles
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<p><span><strong>Jadeer </strong>is hiring on behalf of one of our clients in the Food &amp; Beverage industry in Egypt.</span></p><br><p><span><strong>We’re Hiring: Safety Manager – Food &amp; Beverage</strong></span></p><br><p><span>? <strong>Location:</strong> Cairo, Egypt</span><br><span>? <strong>Industry:</strong> Food &amp; Beverage / Restaurant Chain</span></p><br><p><span>We are hiring on behalf of a leading restaurant chain in Egypt seeking an experienced and proactive <strong>Safety Manager</strong> to lead health, safety, and environmental initiatives across its operations. The ideal candidate will ensure compliance with safety regulations, promote a strong safety culture, and maintain a safe working environment for employees and customers.</span></p><br><p><span>? <strong>Role Overview</strong></span><br><span>The Safety Manager will be responsible for developing, implementing, and monitoring health and safety policies, procedures, and programs across restaurant branches, production facilities, and corporate offices to minimize risks and ensure regulatory compliance.</span></p><br><p><span>? <strong>Key Responsibilities</strong></span></p><br><ul><li><p><span>Develop, implement, and maintain health, safety, and environmental (HSE) policies and procedures</span></p><br></li><li><p><span>Ensure compliance with local safety regulations, food safety standards, and company requirements</span></p><br></li><li><p><span>Conduct regular safety inspections, audits, and risk assessments across all locations</span></p><br></li><li><p><span>Investigate workplace incidents, accidents, and near misses, and implement corrective actions</span></p><br></li><li><p><span>Develop and deliver safety training and awareness programs for employees and management</span></p><br></li><li><p><span>Monitor safety performance metrics and prepare regular reports for leadership</span></p><br></li><li><p><span>Collaborate with operational teams to identify hazards and implement preventive measures</span></p><br></li><li><p><span>Lead emergency preparedness and response planning, including fire safety and evacuation procedures</span></p><br></li><li><p><span>Ensure proper use and maintenance of personal protective equipment (PPE)</span></p><br></li><li><p><span>Coordinate with regulatory authorities and support compliance inspections when required</span></p><br></li><li><p><span>Promote a culture of safety awareness and continuous improvement throughout the organization</span></p><br></li></ul><p><span>✅ <strong>Requirements</strong></span></p><br><ul><li><p><span>Bachelor’s degree in Occupational Health &amp; Safety, Engineering, Environmental Science, or a related field</span></p><br></li><li><p><span>5+ years of experience in Health, Safety, and Environment (HSE) management</span></p><br></li><li><p><span>Experience within Food &amp; Beverage, Hospitality, Manufacturing, Retail, or Multi-site Operations is highly preferred</span></p><br></li><li><p><span>Strong knowledge of local HSE regulations and industry best practices</span></p><br></li><li><p><span>Professional certifications such as NEBOSH, IOSH, OSHA, or equivalent are highly preferred</span></p><br></li><li><p><span>Experience conducting risk assessments, incident investigations, and safety audits</span></p><br></li><li><p><span>Excellent communication, leadership, and stakeholder management skills</span></p><br></li><li><p><span>Strong analytical and problem-solving abilities</span></p><br></li><li><p><span>Ability to work in a fast-paced environment and manage safety initiatives across multiple locations</span></p><br></li></ul><p><span>⭐ <strong>What We Offer</strong></span></p><br><ul><li><p><span>Competitive salary package</span></p><br></li><li><p><span>Career development opportunities within a growing organization</span></p><br></li><li><p><span>Dynamic and collaborative work environment</span></p><br></li><li><p><span>Exposure to large-scale operations and safety management programs</span></p><br></li><li><p><span>Opportunity to drive a culture of safety and operational excellence</span></p><br></li></ul> </div>
Company Description Mandarin Cruise Line operates The Grand Mandarin and The Royal Mandarin, two Nile cruise ships that set a distinct standard for river cruising between Luxor and Aswan. The company is known for disciplined design, precise operations, and a seamless level of service that emphasizes consistency and clarity. Every element on board is carefully planned and executed to create an environment where details are deliberately defined rather than casually added. Team members join a culture that values exacting standards, thoughtful guest experiences, and strong operational control. This setting offers professionals the opportunity to contribute to a refined and well-structured hospitality experience.<br>Role Description The Purchasing Manager is a full-time, on-site role based in Cairo, Egypt, responsible for managing end-to-end procurement activities for Mandarin Cruise Line’s vessels and shore operations. Day-to-day tasks include identifying and evaluating suppliers, negotiating contracts and pricing, and ensuring timely availability of food and beverage items, hotel supplies, technical spare parts, and other operational materials. The role involves planning and monitoring inventory levels, coordinating with operations, finance, and logistics teams, and maintaining accurate purchasing records and documentation. The Purchasing Manager also oversees vendor performance, ensures compliance with company policies and relevant regulations, and seeks cost-saving and quality improvement opportunities. This position requires close collaboration with shipboard and shore-based teams to support consistent service and smooth cruise operations.<br>Qualifications<br> Strong procurement and supply chain skills, including vendor sourcing, contract negotiation, purchase order management, and inventory planning. Experience with cost control, budgeting, and financial analysis related to purchasing and materials management. Knowledge of hospitality or cruise industry operations, particularly in food and beverage, housekeeping, and technical supplies, is highly beneficial. Proficiency with ERP or purchasing systems, spreadsheets, and data analysis tools to manage orders, stock levels, and supplier information. Excellent communication, relationship management, and collaboration skills for working with internal stakeholders and external suppliers. Strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced, service-focused environment. Demonstrated ability to solve problems, make data-informed decisions, and maintain high ethical standards in procurement processes. Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field; relevant professional certifications in purchasing or logistics are an advantage. Fluency in English; proficiency in Arabic is highly desirable for effective local supplier communication.
Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers across support, digital sales, and back-office operations. The company combines top-tier talent, advanced AI technologies, and deep industry expertise to deliver scalable, nearshore customer experience solutions. NEXperience provides BPO and CX outsourcing, AI-powered customer support, and specialized services for healthcare, tech, education, and e-commerce, with cost reductions of up to 40% and HIPAA/GDPR-compliant services. Trusted by fast-growing startups and established enterprises, NEXperience offers flexible, high-quality support around the clock. Headquartered in Egypt and serving clients worldwide, the company is focused on building exceptional customer experiences.<br>Role Description The Training and Quality Manager is a full-time, on-site role based in Cairo, Egypt. This role is responsible for designing, implementing, and updating training programs for CX, sales, and back-office teams to ensure consistent performance and service quality. The Training and Quality Manager will oversee quality assurance frameworks, monitor key performance indicators, conduct audits and evaluations, and provide coaching and feedback to team leaders and agents. Day-to-day tasks include developing training materials, facilitating workshops, coordinating onboarding initiatives, analyzing quality data and customer feedback, and collaborating with operations, HR, and client stakeholders to align training and quality standards with business objectives. The role also involves identifying process improvements, supporting continuous learning, and driving compliance with regulatory and client-specific requirements.<br>Qualifications<br> Strong expertise in training design and delivery, including developing curricula, training materials, and facilitation for customer support or BPO environments. Experience in quality assurance, performance monitoring, and implementing quality frameworks, including audits, scorecards, and continuous improvement initiatives. Skills in data analysis and reporting, with the ability to interpret KPIs, customer satisfaction metrics, and operational data to inform training and quality strategies. Excellent communication, presentation, and coaching skills, with the ability to engage diverse teams and provide clear, constructive feedback. Proven ability to collaborate cross-functionally with operations, HR, and client teams, managing multiple projects and deadlines in a fast-paced environment. Background in CX, contact center operations, or BPO services; experience in AI-supported customer service or digital channels is an advantage. Knowledge of compliance and data privacy standards; familiarity with HIPAA and GDPR or similar frameworks is beneficial. Bachelor’s degree in Business, Management, Education, or a related field, or equivalent practical experience. Strong organizational and problem-solving skills, with a focus on process optimization and continuous learning. Proficiency
???? We’re Hiring | Operations Supervisor???? Cairo – Fifth Settlement???? Reports To: Operations Manager<br>???? Join WAVES and lead the next level of customer experience in the Gulf market! WAVES is a fast-growing company providing innovative booking and digital solutions for the Gulf market. We are looking for an experienced Operations Supervisor to manage daily operations, improve service quality, and ensure exceptional customer satisfaction.<br>Key Responsibilities:✅ Manage daily operations and ensure workflow efficiency.✅ Lead and support the Operations Team to achieve KPIs.✅ Monitor customer service quality and operational performance.✅ Follow up on bookings, customer requests, and escalations.✅ Prepare reports, analyze performance data, and improve processes.✅ Coordinate with Customer Service, Sales, Marketing, and other departments.<br>Requirements:???? Bachelor’s degree in Business Administration or related field.???? 3+ years of experience in Operations, Customer Service, or Call Center.???? Proven team leadership or supervisory experience.???? Strong communication, leadership, and problem-solving skills.???? Ability to work under pressure and manage multiple priorities.???? Gulf market experience is highly preferred. Technical Skills:???? CRM systems and customer management tools.???? Call Center platforms and ticketing systems.???? Advanced Microsoft Excel for reporting and KPI tracking.???? Power BI knowledge is an advantage.???? Experience with booking platforms or digital applications is preferred.<br>???? Apply Now: Send your updated CV and join the WAVES success journey.#WAVES #Hiring #Operations Supervisor #Operations Management #Customer Experience #Cairo Jobs #Egypt Jobs #Gulf Market
ROLE OVERVIEWThe Traffic Manager – Design Hub is a Group-level operational role responsible for managing the end-to-end flow of creative work across Brand Aid's centralized Design Hub, serving all 8 country offices and their clients. This role acts as the command center of the creative operation — receiving briefs, allocating resources, tracking project timelines, prioritizing workloads, and ensuring every creative deliverable moves through the production process on time and to standard. The Traffic Manager is the critical bridge between country account teams and the Group Design Hub, ensuring no job is missed and creative capacity is always optimally deployed.<br>GROUP COVERAGEUAE - Egypt - Iraq - Lebanon - Jordan - Saudi Arabia - Qatar - Kuwait<br>Department: Creative / Design Hub – Group Scope: Group-wide · 8 Countries Industry: Marketing, Advertising & Production<br>RESPONSIBILITIES IN DETAILBrief Intake, Job Logging & Prioritisation•Receive, review, and log all creative briefs submitted by country account teams across all 8 offices•Assess brief completeness; follow up with account teams where information or assets are missing•Prioritise incoming jobs based on client deadlines, revenue value, and creative complexity•Issue job numbers and maintain job status in the Group management system (Asana, Monday.com, or equivalent)<br>Workflow Management & Production Scheduling•Own and maintain the Group Design Hub production calendar across all active and upcoming jobs•Create project timelines with clear milestones: design start, first draft, review, client proof, and delivery•Monitor all live jobs daily and proactively flag any job at risk of missing its deadline•Maintain clear version control across all projects; ensure correct files are in production at all times<br>Resource Allocation & Capacity Planning•Allocate briefs to the right designer or production specialist based on skillset, availability, and workload•Maintain a live capacity plan for the Design Hub team — flag overload or underutilisation proactively•Manage freelancer or surge resource requests when internal capacity is exceeded•Update resource plans daily and adjust in real time as urgent or revised briefs arrive<br>Liaison, Quality Gate & Delivery Coordination•Act as the primary contact between country account teams and the Group Design Hub•Ensure all creative outputs pass through internal QC stages before being shared with clients•Manage handover of final approved artwork and production files to account teams and vendors•Escalate unresolved scope creep or resource conflicts to the Creative Director promptly<br>REQUIRED QUALIFICATIONS•Bachelor's degree in Graphic Design, Media, Business Administration, Project Management, or related field•4–7 years in traffic management, production coordination, or studio operations within a creative, advertising, or marketing agency•Proven experience managing creative workflows across multiple simultaneous projects and tight deadlines•Hands-on experience with project management or traffic tools (Asana, Monday.com, Trello, Workamajig, or equivalent)•Strong understanding of the creative production process — from brief to final delivery — across digital, print, and events•Excellent command of English (written and spoken); Arabic is an advantage<br>KEY SKILLS & COMPETENCIES•Creative traffic management and production scheduling•Resource planning and capacity management•Strong organisational skills and multitasking ability•Assertive and clear professional communication•Calm and decisive under deadline pressure•Attention to detail and version control discipline<br>PREFERRED EXPERIENCE•Prior experience as a Traffic Manager or Studio Manager in a multi-country or Group agency structure•Familiarity with design production requirements: Adobe Creative Suite file formats, digital output specs, and print-ready standards•Experience scheduling resources across diverse creative disciplines: graphic design, motion, video, photography, and 3D•Background managing production timelines for brand activations, events, exhibitions, or BTL campaigns•Experience implementing or improving a traffic management or creative operations system from scratch•Understanding of agency commercial dynamics: resource cost management and project profitability<br>WHAT SETS THE IDEAL CANDIDATE APARTThe ideal candidate is a calm, highly organised operator who thrives in fast-paced creative environments. They are assertive enough to hold account teams to brief standards and creative teams to deadlines, yet collaborative enough to maintain strong relationships across all Brand Aid countries. They see chaos and turn it into process — every time.
Sales Manager:<br><br> Develop and implement sales strategy Lead and manage the sales team Expand customer base Maintain key accounts Monitor sales performance Coordinate with Operations and Customer Service Achieve company sales targets Report directly to top management<br><br>Requirements<br><br> Bachelor's Degree is a must, 8 YOE in a Freight Forwarding Company or Shipping Line as a sales representative Previous experience in a Freight Forwarding Company or Shipping Line is mandatory Strong knowledge of international freight forwarding, import/export, and logistics services Strong leadership skills<br><br>Existing customer portfolio is preferred.<br><br> Excellent communication, negotiation, and customer relationship management skills Ability to develop sales strategies Experience in managing sales teams and achieving targets Proficient in Microsoft Office applications Alexandria residents only
Role Overview We seek a Social Media Manager to own our brand’s social presence. You’ll create engaging content, track trends proactively, stay curious about new developments, and ideally have knowledge of the mobile/consumer electronics industry. Key Responsibilities Build and execute social strategies across all platforms Create posts, videos, copy and manage daily account operations Engage with communities and analyze performance metrics Spot hot topics and industry trends to drive timely content Follow mobile industry updates to craft relevant, sharp content Requirements3–5 years of social media management experience Strong English skills Passion for tracking trends and curiosity for new information Familiarity with social tools; mobile industry knowledge is preferred Creative, detail-oriented and able to meet tight deadlines
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p> <strong> <span>مدير دعم CRM والتطبيقات</span> </strong> </p>
<p> </p>
<p> <strong> <span>هدف العمل</span> </strong> </p>
<p> <span>مدير دعم CRM والتطبيقات هو دور رئيسي ضمن قسم تكنولوجيا المعلومات في Coptic Orphans، مسؤول عن الإدارة التشغيلية التكتيكية لوظائف دعم CRM والتطبيقات. سيكون الشخص المعني مسؤولاً عن قيادة وإدارة فريق دعم CRM والتطبيقات، وإدارة وتتبع جميع المهام التشغيلية، وتخطيط المشاريع والتسليم، وإدارة الأفراد، وتوزيع المهام، والمتابعة على جميع العناصر المتحركة في منطقة تشغيل نظم المعلومات. يضمن مدير دعم CRM والتطبيقات الاتصالات الفعالة بين الأقسام وتنفيذ المشاريع بسلاسة.</span> </p>
<p> </p>
<p> <strong> <span>الوظائف الأساسية والمسؤوليات</span> </strong> </p>
<ul>
<li> <span>تصميم وإدارة حلول مخصصة على منصة Force.com بما في ذلك التهيئة، إدارة المستخدمين، توليد التقارير، تخطيط الإصدارات، الترخيص، ترقيات المنصة، نمذجة البيانات، التكامل، ترحيل البيانات، ووجود فهم معماري عميق لتطبيق Salesforce لـ CRM والتجارة.</span> </li>
<li> <span>إدارة وقيادة فريق مسؤولي نظم المعلومات، بما في ذلك التوظيف، التدريب، وتقييم الأداء.</span> </li>
<li> <span>متابعة الدعم الفعّال للمستخدمين النهائيين، قيادة جهود حل المشكلات، نظام التذاكر، عمليات الموقع وإدارة الأجهزة المحمولة.</span> </li>
<li> <span>تطوير عمليات الدعم، اتفاقيات مستوى الخدمة (SLAs)، وإجراءات التصعيد لضمان عمليات دعم فعالة وكفؤة.</span> </li>
<li> <span>تصميم وتطوير التقارير ولوحات المعلومات والتحليلات لتقديم رؤى عن أداء الأعمال ودعم اتخاذ قرارات مبنية على البيانات.</span> </li>
<li> <span>إدارة تصميم منصة Salesforce وتوثيقها وتكوينها وصيانتها وإدارتها.</span> </li>
<li> <span>قيادة تقديم ناجح لـ Salesforce Cloud ومشروعات التنفيذ الأخرى من الناحية الفنية.</span> </li>
<li> <span>إجراء مراقبة نظامية استباقية لتحديد أي مشكلات في الأداء و/أو اتساق البيانات.</span> </li>
</ul>
<p> </p>
<p> <strong> <span>التعليم والخبرة والمعرفة والمهارات المطلوبة</span> </strong> </p>
<ul>
<li> <span>درجة البكالوريوس في الهندسة الحاسوبية، علوم الحاسوب، إدارة نظم المعلومات أو مجال ذي صلة.</span> </li>
<li> <span>8-10 سنوات من الخبرة المهنية ذات الصلة.</span> </li>
<li> <span>على الأقل سنتان من الخبرة في دور إداري.</span> </li>
<li> <span>إتقان اللغة الإنجليزية، كتابة وتحدثاً.</span> </li>
<li> <span>قدرات قوية في تطوير وتصميم نظم CRM، مع مهارات استكشاف أخطاء ممتازة.</span> </li>
<li> <span>معرفة مثبتة بـ Salesforce وForce.com، خاصة في بيئات ذات تخصيص عالي مع العديد من الكائنات المخصصة والتكامل وأنواع الأتمتة التصريحية والتطبيقات. يجب تقديم أمثلة واضحة عن الهندسة العكسية وتبسيط الإعدادات.</span> </li>
<li> <span>إتقان تكوين Salesforce، التخصيص، وإدارة البيانات.</span> </li>
<li> <span>معرفة بتطوير Salesforce (Apex، Visualforce، مكونات Lightning) تعتبر ميزة.</span> </li>
</ul>
<p> </p>
<p> <strong> <span>السفر ومتطلبات العمل</span> </strong> </p>
<ul>
<li> <span>البيئة المكتبية التقليدية تتضمن المشي، الجلوس، الكتابة، استخدام الهاتف ومعدات المكتب، ورفع صناديق وحمولات أحياناً.</span> </li>
<li> <span>يتوقع وجود سفر أحياناً، محلياً أو دولياً.</span> </li>
</ul>
<p> </p>
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><h2 >عن الدور</h2><p >بصفتك مديراً مساعداً لعمليات التصنيع، ستقود عمليات الإنتاج اليومية، مع التأكيد على التوافق مع خطط الإنتاج ومعايير الجودة ومتطلبات السلامة. ستتعاون عبر وظائف متعددة مع فرق التخطيط والجودة والصيانة والمخازن لتقديم عمليات فعالة ودون انقطاع مع قيادة مبادرات التحسين المستمر مثل LEAN و TPM.</p><h2 >عن الفريق / القسم</h2><p >ستنضم إلى فريق عمليات التصنيع الديناميكي الذي يركز على تحقيق التميز التشغيلي في بيئة FMCG سريعة الوتيرة. يتعاون الفريق بشكل وثيق مع سلسلة الإمداد والجودة والهندسة واللوجستيات لتحقيق أهداف العمل وخدمة العملاء بشكل فعال.</p><h2 >المسؤوليات</h2><ul ><li >تنفيذ خطط الإنتاج بالتنسيق مع تخطيط المصنع لتحقيق أهداف الحجم والالتزام بالوقت والجودة</li><li >قيادة والإشراف على فرق الإنتاج، مع ضمان المساءلة الواضحة، الأداء، والالتزام بالمعايير</li><li >مراقبة وتحسين أداء خطوط الإنتاج باستخدام مؤشرات الأداء وأدوات إدارة الأداء</li><li >ضمان جودة المنتج من خلال الحفاظ على التحكم في العملية، تقليل الهدر، وتقليل مستويات الخردة</li><li >قيادة مبادرات التحسين المستمر باستخدام TPM والمنهجيات الرشيقة</li><li >الحفاظ على الالتزام بمعايير السلامة والصحة والبيئة (SHE) وتعزيز ثقافة السلامة أولاً</li><li >التعاون مع الصيانة لضمان موثوقية المعدات وأدائها الأمثل</li><li >الإشراف على تنفيذ أوامر الإنتاج في SAP، تحليل الانحرافات، ودقة المخزون</li><li >قيادة التنسيق في المستودع وتدفق السلع النهائية لضمان سلاسة عمليات اللوجستيات</li><li >تطوير وتوجيه أعضاء الفريق، تمكين بناء المهارات والتقدم المهني</li></ul><h2 >الخبرة التي ستجلبها</h2><ul ><li >درجة البكالوريوس في الهندسة أو مجال ذو صلة</li><li >حد أدنى 8 سنوات من الخبرة في عمليات التصنيع ضمن FMCG أو صناعات مماثلة</li><li >خبرة في إدارة فرق الإنتاج ودفع الأداء التشغيلي</li></ul><h2 >السلوكيات التي ستحتاجها</h2><ul ><li >قدرات قيادية قوية وتطوير الفريق</li><li >توجه نحو النتائج مع التركيز على الكفاءة وتحسين التكاليف</li><li >عقلية تحليلية مع القدرة على تفسير مؤشرات الأداء واتخاذ الإجراءات</li><li >التعاون ومهارة الاتصال الفعّال عبر الأقسام</li></ul><p >هذا الدور غير مؤهل للنقل الدولي</p><p >يجب أن تكون مؤهلاً قانونياً للعمل في البلد</p></div></section><section><p class="heading">الملف المرشح المطلوب</p><p class="paragraph"></p><h2><br></h2><p></p></section>
People and Culture Manager<br>We are a fast-growing organization, looking for an experienced People and Culture Manager to lead the HR function in Egypt. This is a hands-on leadership role responsible for managing the full employee lifecycle while partnering closely with business leaders to deliver a high-performing, compliant, and people-focused workplace. You will lead a small HR team and oversee all People & Culture operations within the country. About the Role The People and Culture Manager will serve as the primary HR partner for Egypt, leading HR operations, talent acquisition, employee relations, payroll governance, compliance, and employee engagement. This role requires a proactive HR professional who can balance strategic thinking with operational execution while ensuring compliance with Egyptian Labour Law and supporting the continued growth of the business.<br>Key Responsibilities<br>Talent Acquisition & Onboarding Manage the end-to-end recruitment process for junior to mid-level positions. Partner with hiring managers to understand hiring needs and drive efficient recruitment processes. Coordinate the onboarding experience, including employment documentation, induction, and system access. Ensure new employees have a seamless onboarding experience. Payroll & HR Operations Manage the monthly payroll preparation process, including attendance, leave, overtime, allowances, deductions, and payroll validation. Ensure payroll is processed accurately and in compliance with Egyptian statutory requirements. Maintain strong knowledge of Egyptian Labour Law, including employment contracts, social insurance requirements, disciplinary procedures, termination processes, and other employment regulations. Maintain accurate employee records within the HRIS and ensure all employee lifecycle changes are updated promptly. Ensure HR documentation and processes remain fully compliant with company policies and local legislation. Employee Relations Act as the primary HR contact for employees across Egypt. Provide guidance on company policies, procedures, benefits, and employment matters. Support disciplinary processes, investigations, grievances, and conflict resolution. Manage probation reviews, contract renewals, transfers, and employee exits. Employee Engagement Lead employee engagement, wellbeing, and recognition initiatives. Support internal communication activities that strengthen employee experience. Gather employee feedback and recommend initiatives that improve engagement and workplace culture. Team Leadership Lead, coach, and develop a small team of HR professionals. Set priorities, review work quality, and support the team's development. Act as the first point of escalation for complex HR matters. Compliance & Reporting Prepare HR reports and dashboards covering headcount, turnover, recruitment, and other HR metrics. Maintain HR records and documentation to ensure audit readiness. Support internal and external audits and implement required improvements. Ensure ongoing compliance with Egyptian Labour Law and internal HR policies.<br>Requirements Bachelor's degree in Human Resources, Business Administration, or a related field. CIPD or SHRM certification is an advantage.4–6 years of progressive HR experience across HR Operations, Talent Acquisition, Employee Relations, and Payroll. Previous experience in a fast-paced, multicultural environment. Strong knowledge of Egyptian Labour Law, including employment regulations, social insurance requirements, disciplinary procedures, termination processes, and statutory compliance. Hands-on experience managing payroll and HR operations. Experience using HRIS platforms; SAP Success Factors experience is preferred. Previous experience managing or supervising a small HR team. Excellent communication, stakeholder management, and conflict resolution skills. Highly organized, detail-oriented, and able to handle confidential information with discretion. Fluency in Arabic and English is required.
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Job Description Summary:<br><br>Reporting to the Plant Head (Facility Manager or his delegate), The Plant Operation and Maintenance Technician (N2H2) is responsible for the day-to-day operation of the Nitrogen and SMRs units based on the Air Products Sadat Plant. Working alongside the AP personnels at site to ensure smooth and reliable operation and maintenance of all aspects of the Air Products Sadat facility.<br><br>Principal Accountabilities<br><br>Understand all relevant EH&S regulations applicable to the facility and develop plans on how they will be implemented at the facility to ensure compliance. Understand and implement Air Products EH&S work processes including emergency preparedness and incident management. Report, and where possible, eliminate all potential hazards by using the Air Products Basic Safety Practice (BSP) system. Regularly participate in site and operations safety meetings to ensure all safety related issues are identified, discussed, understood and then successfully resolved. As part of the on-call team, responsible for the security and safety of site, liaise with the customer as appropriate. Maintain company rules for discipline, punctuality, absenteeism, etc.,Maintain good housekeeping and tidiness in the facility. At all times wear appropriate Personal Protective Equipment (PPE). Support of all aspects of the day-to-day operation of the N2H2 plant, including troubleshooting plant process problems, carrying out the daily plant activities and participating in the plant projects. Ensure that customer requirements are met at all times, by direct liaison and administration of the site quality procedures. Working with AP personals at site and support resources to achieve productivity targets.have expert knowledge of and to operate and maintain all systems, identified under job dimensions’ section so that the optimum performance and reliability is achieved at all times. Make entries into plant logbook to include all operating data, messages, unusual events, work done & spares used. Liaise with personnel oncoming to site to communicate plant conditions, work instruction; existing work permits in force etc. Collect production data, check for errors or signs of plant problems. Be able to resolve discrepancies prior bringing to the attention of Facility Manager. Carry out routine and specific work tasks as directed by Facility Manager or his delegate and to be able to identify work required. Start, stop and isolate equipment and unit processes as required. To be fully conversant with all modifications carried out on site as the plant/customer requirements dictate. As and when possible, learn to operate any other plants in the facility to allow more flexibility in working arrangements. During plant shutdowns maintain overall control of safety and operation on the plant. Provide assistance and support to the team performing the maintenance. Provide technical, operational and trouble-shooting assistance at the facility as and when required. Ensure that routine maintenance as designated by the SAP PM system and non-routine maintenance as and when required, is diligently performed to the necessary standards, utilizing the resources within the plant and outside resources where required (contract labor / outside technicians). Work with minimal supervision on the Air Products, site - designated continuous shift or “On – Call” system. This requires working and managing all job activities, for periods of time up to and beyond a full shift period, when circumstances make this necessary. Respond to critical alarm dial outs from the Plant (or by other contact from customer etc.) by remote connection to site to ensure product supplies remain on line to customer as required. Carry out remote start-up of Plant/equipment as and when required during period On Call. Provide cover as required and when available and where available.<br><br>Skills<br><br>Minimum 5 years’ experience in gas, petrochemical, or related industries. Experience in operations, maintenance, or monitoring of industrial process plants. Good interpersonal and communication skills. A dedicated and driven approach & be committed to getting it right with a never-ending desire to learn, improve & contribute. Ability to work as part of a small team. Demonstrated commitment to safety.<br><br>Minimum Requirements And Qualifications<br><br>High school diploma or equivalency. Demonstrated commitment to safety Acceptable English oral and written Skills.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<p><h4>وصف الشركة</h4>\n<p>فنادق ومنتجعات أكور</p>\n<p>نحن أكثر من 290,000 خبير في الضيافة نضع الناس في قلب ما نقوم به، نخلق عاطفة لضيوفنا، ونغذي الشغف بالخدمة والإنجاز بلا حدود. بالاعتماد على قوة فرقنا ونظامنا البيئي المتكامل من العلامات التجارية الرائدة والخدمات الشخصية وحلول الخبراء، نكسر الحدود لإعادة تصور الضيافة وإلهام طرق جديدة لاستكشاف العالم.<\/p>\n\n<h4>وصف الوظيفة</h4>\n\n<h4>علاقات العملاء</h4>\n<ul>\n<li>يعزز رضا الضيوف من خلال أسلوبه/أسلوبها الدافئ والودود، وتوافره/توافرها وحضوره/حضورها المتكرر في الفندق</li>\n<li>يتعامل مع تعليقات وشكاوى الضيوف ويضمن المتابعة</li>\n<li>يُطور علاقات قوية مع الضيوف بهدف كسب ولائهم</li>\n<li>يضمن جودة الخدمة المقدمة للضيوف وأنهم مرتاحون ويتلقون ترحيباً دافئاً وشخصياً</li>\n</ul>\n\n<h4>التقنيات المهنية / الإنتاج</h4>\n<ul>\n<li>يقود ويروّج لجميع نقاط بيع المأكولات والمشروبات</li>\n<li>يضمن نقل جميع المعلومات إلى الأقسام المعنية</li>\n<li>ينظم ويراقب إعداد نقاط البيع وفقاً لتوقعات النشاط ومعلومات المنتج</li>\n<li>يضمن تطبيق معايير المرجع الخاصة بالعلامة التجارية بشكل صحيح</li>\n<li>يضمن أن مواد البيع ذات جودة وأن التسعير متوافق مع الاستراتيجية</li>\n<li>بالتعاون مع رئيس الشيف، يعد القوائم، وينظم المشتريات ويحدّث تعليمات الطهي</li>\n<li>يخطط التغييرات في القائمة، يحدد الأسعار وينظم عمل اليوم بالتنسيق مع الشيف</li>\n<li>مسؤول عن الحفاظ على المعدات والأثاث في حالة جيدة، والحفاظ على عمل الآلات والأجهزة بشكل موثوق، ومتابعة الصيانة الفنية</li>\n<li>يضمن تغطية الإدارة الفندقية خلال الصباح الباكر والمساءات وعطلات نهاية الأسبوع والعطلات الرسمية</li>\n<li>يحضر اجتماعات رؤساء الأقسام</li>\n<li>ينقل قرارات فريق الإدارة</li>\n<li>يعرف كيف تعمل جميع أقسام الفندق وهو قادر على استبدال رئيس قسم آخر عند الغياب</li>\n<li>قد يُطلب منه أحياناً استبدال المدير العام</li>\n</ul>\n\n<h4>إدارة الفريق ومسؤوليات عبر الأقسام</h4>\n<ul>\n<li>يتطور أساليب العمل بما يتماشى مع فلسفة العلامة</li>\n<li>يطور روح الفريق والتحفيز من خلال خلق أجواء عمل جيدة</li>\n<li>يشرف على التوظيف بالتنسيق مع مديري نقاط البيع</li>\n<li>ينظم ترحيب الموظفين الجدد</li>\n<li>يجري تقييم أداء سنوي للمديرين تحت مسؤوليته، يحدد أهدافاً ويضمن إجراء التقييمات للموظفين</li>\n<li>يضع خطط التدريب بالتنسيق مع المدراء under his/her responsibility</li>\n<li>يضمن اتساق جداول العمل مع توقعات نشاط الفندق</li>\n<li>يقود الاجتماعات وتبادل المعلومات واجتماعات الفريق</li>\n<li>يحفّز المدراء والموظفين تحت مسؤوليته لتحقيق أهداف القسم الكمية</li>\n<li>يضمن الامتثال لقوانين العمل في قسم المأكولات والمشروبات</li>\n<li>يدرب ويحفّز الفريق على استخدام عروض البيع والتأكد من تطبيقها</li>\n</ul>\n\n<h4>التجارة / المبيعات</h4>\n<ul>\n<li>يقيم علاقات ممتازة مع الضيوف</li>\n<li>يجهز خطة العمل التجارية للقسم ويتأكد من تنفيذها</li>\n<li>يحدد أهداف مبيعات يومية يجب على الفريق تحقيقها</li>\n<li>يعرف خدمات الفندق جميعها ويبلغ الضيوف بها لتشجيع الاستخدام</li>\n<li>يحلل تعليقات الضيوف وينفذ أي إجراءات تصحيحية عند الحاجة</li>\n<li>يطلق وينفذ مبادرات تسويقية في المنطقة المحلية لزيادة الإيرادات</li>\n<li>يعمل بتعاون وثيق مع قسم المبيعات لضمان معايير عالية من الخدمة والرضا لعملاء الاجتماعات</li>\n<li>يشارك بنشاط في المنطقة المحلية للبقاء على اطلاع حول القضايا والاحتياجات المحددة</li>\n<li>يتابع عن كثب ما يفعله المنافسون</li>\n<li>يستخدم الإبداع والابتكار لتسهيل العمليات التجارية</li>\n</ul>\n\n<h4>الإدارة والإدارة العامة</h4>\n<ul>\n<li>يضع الميزانية السنوية للقسم وينفذ أي إجراءات تصحيحية مطلوبة</li>\n<li>يتأكد أن نتائج الإدارة للقسم تتفق مع أهداف الفندق</li>\n<li>يضمن احترام الإجراءات التي تحكم عمليات النقد والإدارة والتدقيق، بما يتوافق مع إرشادات التدقيق الداخلي للعلامة</li>\n<li>يُعد تنظيم القسم حسب الحاجة ويدير عدد العمال لتحقيق أقل تكلفة أساسية</li>\n<li>يضع، وينفذ، ويتأكد من إجراء فحوص داخلية</li>\n<li>يشرف على شراء المأكولات والمشروبات ويدير المخزون</li>\n<li>يشرف على الشراء للمطعم والمطبخ، يدير المخزون ويتحقق من تحقيق أهداف شراء AccorShop كما تحددها العلامة</li>\n<li>يتحقق من الجرد الذي تم تنفيذه</li>\n<li>يتأكد أن تكاليف الطعام والشراب تتوافق مع المتطلبات المحددة من قبل الفندق والعلامة</li>\n<li>يشارك في اجتماعات