وظائف محلل اقتصادي في مصر

<p>Position Overview</p><p>The WFM Analyst should guarantee the optimization, automation, and innovation of the processes as</p><p>well as the standardization of them.</p><p><br></p><p>Key Responsibilities</p><p>(may perform other duties as requested, not specifically addressed in this document)</p><p> Analyze historical data to provide insights and recommendations for improving workforce</p><p>efficiency.</p><p> Collaborate with operations, HR, and IT teams to implement WFM tools and strategies.</p><p> Identify and implement process improvements in workforce planning and resource utilization.</p><p> Provide training and support to teams on WFM systems and best practices.</p><p> Stay updated on industry trends, new WFM technologies, and best practices.</p><p> Driving continuous improvement in workforce planning processes.</p><p> Interact with other departments in order to improve or maximize the project(s) results.</p><p> Be an active part of the process of continuous improvement, proposing methods of</p><p>improvement and innovation across the department and the company (producing fresh and</p><p>imaginative ideas and solutions).</p><p> Communicate with any known infractions of the Corporate Policies and</p><p>procedures to Teleperformance Management immediately.</p><p><br></p><p>Required Qualifications</p><p>Education and specific Training</p><p> Higher Education Degree (preferential)</p><p> Fluency in English (minimum B2)</p><p>Work Experience</p><p> Up to two years of experience in project management and implementation.</p><p> Proficient in Excel, Word, and Outlook.</p><p> Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software</p><p>is a plus.</p><p><br></p><p> Experience managing Customer Experience Management operations (preference).</p><p> Proven experience coordinating between WFM and Operations teams.</p><p> Experience participating in customer meetings and independently presenting</p><p>during capacity planning or workforce review meetings.</p><p> Previous hands-on experience with Aspect / Alvaria WFM tools would be a</p><p>strong advantage.</p><p>.</p><p><br></p><p>Soft Skills &amp; Other Requirements</p><p>Competencies and specific skills:</p><p> Analytical ability</p><p> Decision making</p><p> Achievement Oriented</p><p> Management skills</p><p> Strategic thinking</p><p><br></p><p>Decision Making Authority</p><p>Decisions Expected:</p><p> Report to the WFM Assistant Manager regarding any situation that may impact on the Projects</p><p>and the Organization.</p><p> Identifies the existence and cause of a problem, brainstorms potential solutions.</p><p> Identifies conditions that solutions must meet</p><p>Recommendations Expected:</p><p> Improvement of recommendations.</p><p> Produce fresh and imaginative ideas and solutions.</p>

<p>Under general supervision, the Business Analyst supports the implementation, enhancement, and optimization of HIS, EMR, and digital healthcare solutions. The role works with clinical, administrative, and technical stakeholders to analyze current workflows, define future-state processes, and ensure solutions align with operational, regulatory, and patient care objectives.</p> <h3>Key Responsibilities</h3> <h4>Business Analysis &amp; Requirements Management</h4> <ul> <li>Lead requirements gathering workshops, interviews, and site assessments.</li> <li>Analyze current and future-state workflows aligned with HIS/EMR best practices.</li> <li>Elicit, validate, prioritize, and manage business, functional, and non-functional requirements.</li> <li>Develop and maintain BRDs, BRSs, use cases, and gap analysis documentation.</li> </ul> <h4>Solution Design &amp; Configuration Support</h4> <ul> <li>Collaborate with architects, implementation, and technical teams to translate requirements into system configurations.</li> <li>Identify configuration, workflow, integration, and customization needs.</li> <li>Review and validate proposed solution designs.</li> </ul> <h4>Stakeholder Management</h4> <ul> <li>Facilitate workshops with clinical, operational, and administrative stakeholders.</li> <li>Manage stakeholder expectations and ensure alignment on scope and deliverables.</li> </ul> <h4>Testing &amp; Validation</h4> <ul> <li>Develop and support test cases, test scenarios, and UAT scripts.</li> <li>Coordinate UAT activities and validate solutions against approved requirements and workflows.</li> </ul> <h4>Implementation &amp; Go-Live Support</h4> <ul> <li>Support data collection, master data validation, workflow validation, and readiness assessments.</li> <li>Participate in mock runs, integrated testing, and dress rehearsals.</li> <li>Provide business support during go-live and hypercare.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications Bachelor's degree in Health Informatics, Information Systems, Computer Science, Business Administration, Healthcare Management, or related field. 2-3 years of Business Analysis experience within healthcare IT, HIS, EMR/EHR, or digital health projects.</p> <p>Required Skills &amp; Competencies</p> <ul> <li>Functional Skills Requirements Management, Gap Analysis, and Solution Assessment.</li> <li>Workflow Design and Optimization.</li> <li>User Acceptance Testing (UAT).</li> <li>Change Request Impact Assessment.</li> <li>Healthcare Data and Reporting Analysis.</li> <li>Healthcare Knowledge Strong understanding of hospital operations and clinical workflows.</li> <li>Knowledge of healthcare interoperability standards (HL7, FHIR, APIs, Interfaces).</li> <li>Familiarity with healthcare regulations, accreditation standards, and EMR/HIS implementation methodologies.</li> <li>Soft Skills Strong stakeholder management and workshop facilitation skills.</li> <li>Excellent analytical, problem-solving, communication, and presentation skills.</li> <li>Ability to manage multiple priorities in a fast-paced implementation environment.</li> </ul>

<p><h4>About the role:</h4> <p>We are seeking a senior Power BI developer based in Cairo to lead the design, development, and deployment of advanced business intelligence solutions. You will collaborate with cross-functional teams to transform complex data into actionable insights, drive decision-making, and mentor junior developers while ensuring best practices in data visualization and reporting.</p> <h4>Responsibilities:</h4> <ul> <li>Design, develop, and maintain interactive Power BI dashboards and reports</li> <li>Collaborate with stakeholders to gather requirements and translate them into technical specifications</li> <li>Develop and optimize SQL queries and stored procedures for data extraction and transformation</li> <li>Implement data models, DAX measures, and M queries to support reporting needs</li> <li>Automate data ingestion and transformation processes using Python</li> <li>Ensure data quality, accuracy, and consistency across all BI deliverables</li> <li>Monitor and troubleshoot performance issues in Power BI solutions</li> <li>Provide guidance and mentorship to junior developers and data analysts</li> <li>Document BI solutions, data flows, and technical specifications</li> <li>Collaborate with IT and data engineering teams to integrate BI solutions into data warehouse environments</li> </ul> <h4>Required qualifications:</h4> <ul> <li>5–7 years of experience designing and implementing BI solutions using Power BI</li> <li>Expert proficiency in Power BI Desktop, Power BI Service, and Power BI Mobile</li> <li>Strong SQL skills including query optimization, indexing, and stored procedures</li> <li>Proficient in Python for ETL, scripting, and data manipulation</li> <li>In-depth knowledge of data modeling, star/snowflake schemas, and dimensional design</li> <li>Advanced DAX and Power Query (M) skills</li> <li>Experience working with relational databases and data warehouses</li> <li>Strong analytical and problem-solving abilities</li> <li>Excellent communication skills in English; Arabic proficiency is a plus</li> <li>Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Experience with Azure Synapse Analytics, Azure Data Factory, or AWS Redshift</li> <li>Familiarity with AI/ML integration in BI solutions</li> <li>Microsoft Certified: Data Analyst Associate or equivalent certification</li> <li>Experience in financial services, telecommunications, or FMCG sectors</li> <li>Knowledge of version control systems such as Git</li> <li>Prior experience leading BI project teams or mentoring staff</li> </ul> <h4>Position details</h4> <p><strong>Location:</strong> Cairo, Egypt<br> <strong>Industry:</strong> Information Technology (IT) / Software<br> <strong>Experience required:</strong> 5+ years</p></p><p></p>

Overview Act as the day-to-day point of contact for active projects, overseeing end-to-end coordination between stakeholders (Sector owners, Strategic Global Insights, GBS teams) and external agencies where required. Responsibilities include brief alignment, proposal coordination, execution, and delivery of results. Serve as the subject-matter expert on how different 360AO tools are integrated to answer business questions in a compelling and engaging way. This includes creating story-led PowerPoint decks and presenting insights to local and global PepsiCo business teams. Core Expertise &amp; Tools Change Compass framework (PepsiCo trends framework): Leverage self-serve tools to deliver insights based on stakeholder requests and connect relevant data sources across 360AO Responsibilities Project Delivery Brief &amp; Proposal Alignment: Clearly define the business issue, secure internal sign-offs, and design the research path (tools, analysis approach, timelines, and agency scope where applicable) Execution: Ensure strong connectivity with analysis teams and/or agencies to deliver high-quality, in-depth outputs Delivery &amp; Storytelling: Synthesize BIG data (what is happening) and THICK data (human motivations and drivers) into compelling narratives Own the creation of complete analyses and one-page summaries for all projects conducted People Responsibilities Manage the GBS 360AO team (currently 1 analyst) responsible for delivering ad-hoc queries from Sectors throughout the year Build and elevate 360AO capability within the team through coaching, training, and sharing best practices Supporting AO / Strategic Insights Global agenda Define ways of working within GBS/ Strategic Growth Insights / sectors to deliver high quality and inspiring outputs Qualifications Experience in working on Trends and Foresight project E.g. Pre and Post COVID impact, consumer trend changes, etc. Experience in Big Data / Social listening tools is preferred. Experience in projects involving flavor innovation, trending ingredients, health benefits, consumer behavior. Demonstrated skills with written communication especially in PowerPoint and email Strong verbal and written communication English and Arabic Ability to run consumer research analyses alone by leveraging various available data sources Ability to learn quickly new tools and start working in the different ways enabled by these tools (leverage the self-serve platforms)

<ul><li><p>Assist in responsibility for the handling and movement of all kinds of international shipments FCL, LCL Consolidation and air shipments.</p></li><li><p>ISO Tank /Flexi tank Knowledge is preferred</p></li><li><p>Oversee workflow of all business processing including preparation of reports, charts, and other statistics to support and direct the logistics department.</p></li><li><p>Follow up with the shipping lines to solve any kinds of problems.</p></li><li><p>Assure that all the information has been updated on the system.</p></li><li><p>Revise all the customs documents and coordinate with transporters and customs clearance agents.</p></li><li><p>Maintain an ongoing close relationship with global customers to ensure that all their requirements will be done within the deadline.</p></li><li><p>Handle the cargo delivery to the customer based on the INCO terms of each consignment.</p></li><li><p>Analyze data to identify problematic areas and suggest improvements</p></li><li><p>Develop requirements and standards (e.g., packaging, procurement, delivery)</p></li><li><p>Discover the most cost-effective shipping modes and schedules</p></li><li><p>Evaluate vendor operations (e.g., freight forwarders) according to quality standards</p></li><li><p>Discover the most cost-effective shipping modes and schedules</p></li><li><p>Create processes and methods to gather supply chain data</p></li><li><p>Analyze data to identify problematic areas and suggest improvements</p></li><li><p>Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)</p></li><li><p>Develop requirements and standards (e.g. packaging, procurement, delivery)</p></li><li><p>Oversee inventory procedures</p></li><li><p>Discover the most cost-effective shipping modes and schedules</p></li><li><p>Evaluate vendor operations (e.g. freight forwarders) according to quality standards</p></li><li><p>Help foster trusting relationships with business partners<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Fluent in English is a <strong>MUST</strong></p></li><li><p>Fright Forwarder Experience is <strong>MUST</strong></p></li><li><p>Presentable</p></li><li><p>Hard worker</p></li><li><p>Flexible</p></li><li><p>Innovation</p></li><li><p>Multi tasks personality</p></li><li><p>Great communication skills</p></li><li><p>&nbsp;Proven experience as a Supply Chain Analyst, Logistics Coordinator&nbsp;or similar role</p></li><li><p>&nbsp;Experience in data mining, analysis and reporting</p></li><li><p>&nbsp;Familiarity with supply chain processes (e.g.inventory planning, warehouse management)</p></li><li><p>&nbsp;Working knowledge of MS Office, relational databases and ERP systems (e.g. SAP)</p></li><li><p>&nbsp;Analytical mind with business acumen</p></li><li><p>&nbsp;Problem-solving aptitude</p></li><li><p>&nbsp;Attention to detail</p></li><li><p>&nbsp;Excellent communication skills</p></li></ul><p></p>

<p> <strong>Position:</strong> Product Owner</p> <p> <strong>Organization:</strong> Blu Ev</p> <p>Blu EV, Orascom Investment Holdings e-mobility subsidiary, is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform, Blu EV enables quick battery swaps, vehicle conversions, and access to electric mobility for individuals and fleets. With a vision toward a full Mobility-as-a-Service (MaaS) model, Blu EV is accelerating the transition to sustainable, connected, and affordable mobility solutions.<br> <strong>Website</strong>: www.blu-ev.com </p> <p> <strong>Job Description:<br> </strong> </p> <strong>Product Owner</strong> will support product development by translating business needs and user feedback into clear product requirements, collaborating with cross-functional teams, and supporting feature delivery through Agile methodologies. The role is ideal for an analytical, organized, and curious professional looking to grow in a fast-paced e-mobility environment<p> <strong> </strong> </p> <p>Key Responsibilities</p> <ul> <li> Translate business needs and user feedback into clear <strong>user stories, features, epics, and acceptance criteria</strong>.<br></li> <li> Maintain and prioritize the <strong>product backlog</strong> in alignment with the product strategy.<br></li> <li> Participate actively in <strong>Agile/Scrum/Kanban ceremonies</strong>, including stand-ups, retrospectives, and sprint reviews.<br></li> <li> Collaborate with Engineering, Design, QA, and business stakeholders to support <strong>feature delivery from ideation to launch</strong>.<br></li> <li> Conduct basic <strong>user research and feedback sessions</strong> and translate insights into product improvements.<br></li> <li> Maintain product documentation, wireframes, and feature specifications.<br></li> <li> Monitor key product metrics such as <strong>user engagement, feature adoption, and bug rates</strong>.<br></li> <li> Communicate product progress, sprint updates, and feature releases clearly to stakeholders.<br></li> <li> Support continuous product improvement by incorporating user feedback, data, and learnings.<br></li> </ul> <p>Requirements:</p> <ul> <li>1+ year of experience as Business Analyst, Product Owner or Scrum Master.</li> <li>Bachelor's degree in Computer Science or related fields</li> <li> <strong>analytical and problem-solving skills</strong> with an ability to break down complex problems into simple steps.<br></li> <li> Understanding of <strong>User Stories and Acceptance Criteria</strong>.<br></li> <li> Good understanding of <strong>Agile, Scrum, and Kanban</strong> methodologies.<br></li> <li> Basic understanding of the <strong>Software Development Life Cycle (SDLC)</strong>.<br></li> <li> Strong written and verbal communication skills.<br></li> <li> Excellent organization and attention to detail with the ability to manage multiple priorities.<br></li> <li> Strong collaboration skills and the ability to work effectively with technical and non-technical teams.<br></li> <li> High level of <strong>curiosity, initiative, and willingness to learn</strong>.</li> </ul> <ul> </ul> <p> <strong> <br> </strong> </p>

<p>The Bancassurance Business Analyst is responsible for monitoring, analyzing, and enhancing the performance and quality of Bancassurance operations. The role supports business growth through portfolio analysis, performance reporting, process optimization, quality assurance, and collaboration with internal stakeholders and banking partners. The position plays a key role in driving operational excellence, ensuring regulatory compliance, and generating actionable business insights.</p><p>Key Responsibilities</p><p>Business Performance &amp; Reporting</p><ul><li>Monitor Bancassurance portfolio performance and prepare regular business reports, dashboards, and management presentations.</li><li>Analyze sales, persistency, claims, and operational performance trends to identify opportunities and risks.</li><li>Generate actionable insights to support business performance reviews, planning, and decision-making.</li><li>Assist in budgeting, forecasting, and business planning activities.</li></ul><p>Quality Assurance &amp; Process Improvement</p><ul><li>Conduct quality reviews of operational processes and identify areas for improvement.</li><li>Support continuous improvement and automation initiatives to enhance efficiency and customer experience.</li><li>Perform root cause analysis for operational issues, service gaps, and customer complaints, and recommend corrective actions.</li><li>Maintain data accuracy and identify data integrity issues affecting business reporting.</li></ul><p>Operational Excellence &amp; Compliance</p><ul><li>Monitor service levels, turnaround times, and operational KPIs across Bancassurance operations.</li><li>Ensure adherence to internal controls, quality standards, and regulatory requirements.</li><li>Support the implementation and monitoring of governance and compliance processes.</li></ul><p>Stakeholder Management</p><ul><li>Coordinate with Sales, Operations, Finance, Compliance, and Banking Partners to support business objectives.</li><li>Facilitate effective communication and collaboration across stakeholders to drive performance and service excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Commerce, Finance, Economics, Statistics, or a related field.</li><li>2-5 years of experience in Business Analysis, Quality Assurance, Operations, Bancassurance, or Financial Services.</li><li>Strong analytical and reporting skills.</li><li>Advanced Microsoft Excel and PowerPoint skills.</li><li>Knowledge of Power BI is preferred.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to work with large data sets and generate actionable insights.</li></ul><p>Preferred Qualifications</p><ul><li>Analytical Thinking</li><li>Attention to Detail</li><li>Problem Solving</li><li>Quality Focus</li><li>Customer Orientation</li><li>Planning &amp; Organization</li><li>Collaboration &amp; Teamwork</li><li>Continuous Improvement Mindset</li></ul>

<p>Envision Employment Solutions is currently looking for a SOC Manager for one of our partners, a leading Digital Bank! Job Summary The SOC Manager leads the Bank's Security Operations Center (SOC), ensuring effective detection, response, containment, and recovery from cybersecurity incidents. This role owns 24/7 security monitoring, incident response, threat analysis, and stakeholder coordination during major cyber incidents, and is central to strengthening the Bank's overall cyber resilience. Responsibilities Lead and coordinate the end-to-end cybersecurity incident response lifecycle, including identification, containment, eradication, recovery, and post-incident review. Oversee 24/7 security monitoring and incident handling activities, ensuring adherence to defined response procedures, escalation paths, and SLAs. Develop, maintain, and continuously improve incident response frameworks, playbooks, processes, and readiness exercises (e.g., tabletop exercises, simulations). Oversee threat intelligence, threat hunting, and security investigations to proactively identify emerging threats and reduce organizational risk. Act as the primary escalation point during major cyber incidents, coordinating with internal stakeholders, senior management, and relevant teams. Provide timely incident reporting, root cause analysis, and remediation recommendations to leadership and regulatory bodies as required. Manage and mentor SOC analysts, ensuring appropriate shift coverage, skill development, and operational readiness. Ensure SOC tooling (SIEM, SOAR, EDR, threat intelligence platforms) is optimized and effectively utilized. Ensure SOC operations align with regulatory and compliance requirements applicable to the banking sector.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications:</b><p>Bachelor's degree in Computer Science, Information Security, or a related field. Minimum of 7 10 years of overall cybersecurity experience, including 4 5 years specifically leading or running a Security Operations Center (SOC). Strong knowledge of incident response frameworks (e.g., NIST, SANS) and security operations best practices. Hands-on experience with SIEM, SOAR, EDR, and threat intelligence platforms. Relevant certifications preferred (e.g., CISSP, CISM, GCIH, GCFA, or equivalent). Experience within banking or financial services cybersecurity operations is strongly preferred. Strong leadership skills with experience managing SOC analyst teams. Excellent crisis management, stakeholder coordination, and reporting skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a SOC Manager for one of our partners, a leading Digital Bank!<br> Job Summary The SOC Manager leads the Bank's Security Operations Center (SOC), ensuring effective detection, response, containment, and recovery from cybersecurity incidents.<br> This role owns 24/7 security monitoring, incident response, threat analysis, and stakeholder coordination during major cyber incidents, and is central to strengthening the Bank's overall cyber resilience.<br> Responsibilities Lead and coordinate the end-to-end cybersecurity incident response lifecycle, including identification, containment, eradication, recovery, and post-incident review.<br> Oversee 24/7 security monitoring and incident handling activities, ensuring adherence to defined response procedures, escalation paths, and SLAs.<br> Develop, maintain, and continuously improve incident response frameworks, playbooks, processes, and readiness exercises (e.<br>g., tabletop exercises, simulations).<br> Oversee threat intelligence, threat hunting, and security investigations to proactively identify emerging threats and reduce organizational risk.<br> Act as the primary escalation point during major cyber incidents, coordinating with internal stakeholders, senior management, and relevant teams.<br> Provide timely incident reporting, root cause analysis, and remediation recommendations to leadership and regulatory bodies as required.<br> Manage and mentor SOC analysts, ensuring appropriate shift coverage, skill development, and operational readiness.<br> Ensure SOC tooling (SIEM, SOAR, EDR, threat intelligence platforms) is optimized and effectively utilized.<br> Ensure SOC operations align with regulatory and compliance requirements applicable to the banking sector.<br> Bachelor's degree in Computer Science, Information Security, or a related field.<br> Minimum of 7–10 years of overall cybersecurity experience, including 4–5 years specifically leading or running a Security Operations Center (SOC).<br> Strong knowledge of incident response frameworks (e.<br>g., NIST, SANS) and security operations best practices.<br> Hands-on experience with SIEM, SOAR, EDR, and threat intelligence platforms.<br> Relevant certifications preferred (e.<br>g., CISSP, CISM, GCIH, GCFA, or equivalent).<br> Experience within banking or financial services cybersecurity operations is strongly preferred.<br> Strong leadership skills with experience managing SOC analyst teams.<br> Excellent crisis management, stakeholder coordination, and reporting skills.<br></span> </div>

<p>Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely, collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally. We offer a role with responsibility, independence and the possibility to contribute proactive. We foster a teamwork culture with room for individual development Please visit https://siemensneo.com/disw/</p><p>About the role we are seeking an expert CX Operations Analyst who will work in close partnership with the CX Operations Manager to develop and run best-in-class recruitment processes and procedures by region ensuring that the team is both innovative and compliant.</p><p>Responsibilities</p><ul><li>Support the short and long term transition plans for the CX Operations team EMEA operational systems, tools and processes across the organization which support the overall transition and standup activity</li><li>Pull and distribute recruiting metrics for internal organizational stakeholders (i.e., HRBP, Recruiters, etc.)</li><li>Work on Global TA Projects ( Hiresync360)</li><li>Assist with vendor partnerships to build and manage resource strategies, execute project plans and acquire data to support recruitment activities</li><li>May perform other duties and responsibilities as assigned</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Human Resources or related field</li><li>Demonstrated understanding of recruiting operating procedures and practices, guidelines, HR technology and tools</li><li>Ability to balance multiple projects simultaneously and deliver results against clearly defined deadlines is required</li><li>Experience with applicant tracking systems is preferred (Workday, Avature).</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Capgemini</strong><br> Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. <br><b><strong>Job Responsibilities:</strong></b><br><ul><li>Analyse and document business, functional, and non-functional requirements, ensuring clarity on stakeholder needs, constraints, and success criteria.</li><li>Translate service blueprints, user journeys, and operating models into delivery-ready requirements that align front-stage user experience with back-stage processes, systems, and data.</li><li>Collaborate with Product Owners to shape and maintain high-quality backlogs by breaking down epics into well-defined user stories and clear acceptance criteria.</li><li>Support backlog refinement, sprint planning, and ongoing agile ceremonies.</li><li>Work closely with engineering teams during delivery to clarify requirements, respond to questions, and manage changes or emerging insights.</li><li>Ensure strong alignment across business teams, design teams, and engineering throughout the delivery lifecycle.</li></ul><br><b><strong>Job Requirements:</strong></b><br><ul><li>9+ years of experience as a Business Analyst or in a similar requirements-focused product/delivery role.</li><li>Strong experience in business analysis, requirements gathering, and translating complex workflows into actionable delivery specifications.</li><li>Solid understanding of service design, user journeys, and how to connect user experience with operational and technical requirements.</li><li>Proficiency with Jira for backlog management, Confluence for documentation, and Miro (or similar) for collaboration.</li><li>Experience working in agile delivery environments with cross-functional teams.</li><li>Excellent communication, facilitation, and stakeholder-management skills.</li><li>Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or equivalent practical experience.</li></ul><br> </div>

<p>Are you ready to make it happen at Mondelēz International? Join our mission to lead the future of snacking. Make it possible.</p><p>You will manage a team of material and supply planners in a category, ensuring that mid- to long-term production/material plans are in place for your assigned plants/lines in line with approved business plans.</p><p>How you will contribute:</p><ul><li>Prepare short and long-term end-to-end supply chain plans for items produced internally and externally for further review and approvals</li><li>Manage, coach and develop a team</li><li>Meet your KPIs including (but not limited to) meeting or exceeding customer fill rate, delivering finished goods inventories at or below target levels and meeting waste objectives</li><li>Work closely with internal and external manufacturing, marketing, sales, materials, and replenishment functions to deliver the category's goals</li><li>Deliver performance against approved master and detailed schedules and long-range plans (including capacity considerations) and material requirement plans using system tools</li><li>Be part of the construction of the supply review and escalating issues</li><li>Support and implement improvements in the planning arena to improve customer fill rate, inventory targets and waste reduction to meet company KPIs</li><li>Participate in and/or lead supply review meetings</li></ul><p>What you will bring:</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>Comprehensive supply chain, economic, financial or logistics experience and strong business acumen ideally within an FMCG/CPG environment</li><li>Open to learn new ways of working and willing to be hands-on in using data and systems</li><li>Experience in driving supply review and participation in an IBP cycle</li><li>Able to influence cross-functional teams, working on the key priorities and improving the plan</li><li>Able to build effective teams</li><li>Knowledgeable about leading practice supply planning and end-to-end supply chain concepts</li><li>Excellent problem-solving, analytical, and verbal and written communication skills</li></ul><p>More about this role:</p><p>Own the continuous improvement of the End-to-End Planning organization's operating model by driving governance, capability, performance management, planning maturity, executive decision support, and digital enablement, enabling operational leaders to focus on delivering business results.</p><p>What extra ingredients you will bring:</p><ul><li><strong>Planning Performance Management:</strong> Design KPIs, build early warning indicators, monitor trends, identify planning risks, and drive management routines.</li><li><strong>Governance &amp; Planning Standards:</strong> Improve governance, process compliance, master data quality, planning system adoption (APO, O9, etc.), and standardize planning practices.</li><li><strong>Capability Development:</strong> Build capability roadmaps, planning playbooks, best practices, stakeholder management capability, and leadership development.</li><li><strong>Executive Decision Support:</strong> Consolidate cross-category insights, prepare executive reviews, develop risk summaries, translate ambiguity into recommendations, and support business planning cycles.</li><li><strong>Digital &amp; Planning Transformation:</strong> Lead planning workstreams, support digital initiatives, automation, reporting, and analytics.</li><li><strong>Continuous Improvement:</strong> Identify recurring weaknesses, drive improvement initiatives, track implementation, and measure impact.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree of Supply Chain Management, Logistics, Business Administration, Management, Engineering or any relevant field.</p><p>Job specific requirements:</p><ul><li>10 years in Supply Chain Planning, IBP, Planning Transformation, or Planning Excellence.</li><li>Strong operational planning background combined with transformation experience.</li><li>Experience leading cross-functional improvement; influencing without authority.</li><li>Strong knowledge of APO, O9, SAP IBP or equivalent</li><li>Experience designing governance frameworks, KPIs, and management systems.</li><li>Strategic thinking, systems thinking, executive communication, influencing without authority.</li><li>Organizational capability building, analytical problem solving, change leadership, planning transformation, and digital mindset.</li></ul><p>Work schedule: Full-Time</p><p>No Relocation support available</p><p>Business Unit Summary:</p><p>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes, Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p><p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p>Job Type: Regular</p><p>Supply Planning (MPS - scheduling - MRP)</p><p>Customer Service &amp; Logistics</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Comprehensive supply chain, economic, financial or logistics experience and strong business acumen ideally within an FMCG/CPG environment</li><li>Open to learn new ways of working and willing to be hands-on in using data and systems</li><li>Experience in driving supply review and participation in an IBP cycle</li><li>Able to influence cross-functional teams, working on the key priorities and improving the plan</li><li>Able to build effective teams</li><li>Knowledgeable about leading practice supply planning and end-to-end supply chain concepts</li><li>Excellent problem-solving, analytical, and verbal and written communication skills</li><li>10 years in Supply Chain Planning, IBP, Planning Transformation, or Planning Excellence.</li><li>Strong operational planning background combined with transformation experience.</li><li>Experience leading cross-functional improvement; influencing without authority.</li><li>Strong knowledge of APO, O9, SAP IBP or equivalent</li><li>Experience designing governance frameworks, KPIs, and management systems.</li><li>Strategic thinking, systems thinking, executive communication, influencing without authority.</li><li>Organizational capability building, analytical problem solving, change leadership, planning transformation, and digital mindset.</li></ul>

About Us<br><br>Tasaheel is one of Egypt’s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Relationship Manager will take charge of overseeing and expanding a portfolio of small and medium-sized enterprise (SME) clients. Your role will involve ensuring that all their financial requirements, such as deposits, transactions, trade finance, and borrowing, are adequately addressed, while fostering robust, long-lasting relationships that aid in the company’s growth and success.<br><br>What You´ll Do<br><br>Understand client needs and develop tailored solutions to address them effectively. Manage and grow a portfolio of SME customers while ensuring high levels of satisfaction and retention. Identify key decision-makers within client organizations to strengthen relationships. Resolve customer concerns or complaints promptly and professionally. Identify upselling and cross-selling opportunities and coordinate with the relevant teams. Ensure high-quality customer service, sales processes, and client engagement standards. Actively approach and acquire potential clients to grow the portfolio. Maintain strong knowledge of market trends and competitor offerings. Collaborate with internal teams to deliver seamless customer experiences.<br><br>What Makes You a Good Fit<br><br>Bachelor's degree in business, Finance, Economics, or a related field is preferred.1 to 3 years of experience in the banking sector, preferably in SME or business banking. Proven experience in planning and implementing sales or relationship strategies. Strong interpersonal, communication, and negotiation skills. Customer-centric mindset with strong problem-solving abilities. Ability to work both independently and collaboratively in a fast-paced environment<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.