وظائف محلل اقتصادي في مصر

Job Summary:The Business Analyst acts as a communicator, facilitator, and mediator, bridging the gap between business and technology to enhance organizational effectiveness. The role is responsible for identifying opportunities to improve business processes through technology, strategic initiatives, analytical solutions, and process re-engineering. Working closely with multiple business units, the Business Analyst gathers, synthesizes, and analyzes information related to business processes, tools, documentation, and stakeholder requirements. The role ensures that the solutions designed and delivered are aligned with business needs, stakeholder expectations, and organizational objectives.<br><br>Job Responsibilities:Create and maintain Business Requirements Documents (BRDs), Software Requirements Specifications (SRSs), and Scope Documents. Manage project requirements throughout their lifecycle, including requirements planning, elicitation, analysis, validation, approval, and change management. Review test scenarios and validate testing results to ensure alignment with business requirements Conduct system demonstrations for business users and support user training for newly implemented systems. Apply business process re-engineering (BPR) techniques to improve operational efficiency. Drive organizational change and facilitate collaboration among stakeholders. Ensure compliance with Central Bank of Egypt (CBE) regulations and the Bank's internal policies. Communicate effectively with both internal and external stakeholders. Assist the Project/Product Manager in project planning and coordination activities. Identify potential solution options and assess their technical and business feasibility.<br>. Job Requirements:Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.3 to 5 years of relevant experience. Strong analytical, critical thinking, and problem-solving skills. Ability to manage multiple projects simultaneously from initiation through completion. Excellent written and verbal communication skills, with the ability to effectively engage and collaborate with stakeholders at all levels. Ability to understand business challenges and develop practical, value-driven solutions. Proficiency in project management and business analysis tools and software. Professional certifications such as Certified Business Analysis Professional (CBAP), Lean, Six Sigma, or Business Process Re-engineering (BPR) are preferred.

ROLE OVERVIEWThe Business Analyst will serve as the bridge between clients and internal teams, ensuring that the IRMS Suite is configured to meet client-specific requirements. You will lead discovery sessions, document business needs, and translate them into system configurations, supporting smooth implementations and client adoption.<br>KEY RESPONSIBILITIESPartner with clients to gather, document, and analyze business requirements. Configure the IRMS Suite to support medical information workflows and compliance standards. Translate requirements into functional specifications and collaborate with product and implementation teams. Support validation, testing, and deployment activities to ensure successful rollouts. Provide expert guidance to clients on best practices in medical information management. Participate in client workshops and industry-facing engagements as needed. Leverage AI-powered tools and workflows to streamline requirements gathering, documentation, and system configuration tasks. Identify opportunities to integrate AI and automation into client workflows and internal processes to improve efficiency and accuracy.<br>EXPERIENCE & REQUIREMENTS3+ years of experience as a Business Analyst in Saa S, enterprise software, or life sciences technology. An AI-first and curious mindset — actively looking for ways to improve business and internal workflows with AI and automation. Demonstrated ability to elicit and translate business requirements into effective system configurations. Hands-on experience configuring enterprise systems or Saa S applications. Strong client-facing and communication skills, including the ability to lead discovery sessions. Proficiency with MS Office, documentation tools, and AI-assisted productivity platforms (e.g., Claude, Copilot, or similar). Comfort working with AI tools to augment analysis, automate repetitive tasks, and accelerate decision-making. Analytical mindset, detail orientation, and problem-solving skills. Ability to manage multiple client projects simultaneously. Willingness to travel occasionally for client meetings and industry events. Background in pharma/biotech solutions preferred (Medical Affairs, Medical Information, or related systems strongly preferred). Knowledge of pharmaceutical compliance workflows (medical inquiries, adverse event reporting, etc.) preferred but not required.

Are you a technical professional who excels at turning client visions into execution? Do you have a knack for data, a passion for automation, and hands-on familiarity with Generative AI tools?<br>We are looking for a hybrid Technical Project Manager / System Analyst with 2+ years of experience to lead client requirement gathering and drive high-impact initiatives centered around advanced data scraping, intelligent analysis, and Gen AI-driven workflows.<br>What You’ll Do:System Analysis & Documentation: Run discovery sessions with clients to extract requirements and translate them into airtight Business Requirement Documents (BRD) and Software Requirement Specifications (SRS). Gen AI Implementation: Oversee the integration and deployment of Generative AI tools and LLMs to solve complex business problems and optimize workflows. Drive Data Initiatives: Manage end-to-end project lifecycles for web scraping, data extraction, and analysis pipelines. Automate Critical Processes: Identify operational bottlenecks and lead the development of robust, automated tools and workflows. Bridge the Gap: Collaborate closely with data engineers and developers to ensure technical delivery perfectly aligns with your approved SRS.<br>What We’re Looking For:Experience: Minimum of 2 years of professional experience in a Technical PM or System Analyst role. Gen AI Familiarity: You must be comfortable and familiar with Generative AI tools, prompt engineering, or LLM capabilities—you know how to leverage AI to solve problems. Documentation Mastery: Proven track record of writing clear, comprehensive BRDs and SRS documents. Automation Mindset: Understanding of data pipelines, web scraping concepts, and workflow automation tools. Superb Communicator: Exceptional stakeholder management skills with the ability to translate complex technical architectures into client-friendly concepts.<br>Why Join Us? Work at the absolute cutting edge of AI, data engineering, and automation. A highly collaborative environment with room to grow your technical leadership.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities: 1) Assigned for Raw materials analysis (API, Auxiliary and Primary packing). 2) Monitoring release cycle time KPI for Raw materials unit. 3) Coordinate with supply chain and production regarding material release demand. 4) Coach raw materials analysts team and follow-up release weekly plan for each analyst. 5) Assisting Lab Head in organizing work in unit through DCM board. 6) Change control creation, expert assessment follow-up and actions implementation confirmation. 7) Specification creation &amp; reviewing to comply with current pharmacopoeias and regulatory requirements. 8) Release cycle time management for routine testing of raw/packaging materials. 9)Lead OOS investigations to reach possible root causes and suggesting CAPA. 10)Performing Nitrogen and Compressed Air analysis . 11) Implementation of gap analysis for all raw materials, aiming for full monograph testing. 12) Issuing, reviewing and updating relevant SOP's. 13) Responsible for reduced testing for materials supplied to site. 14) Self inspection activities in QC and Sampling area. 15) SAP system expert user (QM module).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor Degree in Pharmacy, or Science Related Experience: 5-7 years of related experience in related positions, preferably in multinational company Special Knowledge/Skills: Good computer skills Familiar with new instrumental analysis technique Good communication and leadership skills. Creative, self-motivated, reliable and dynamic Good Command of English Ability to work individually and as a co-operative with a team work. Have appropriate HSE Knowledge.</p><p></p></section>

Summary:The Business Intelligence Analyst I plays a foundational role in supporting data-driven decision-making across the organization. This entry-level position is responsible for collecting, analyzing, and visualizing data to uncover trends, monitor performance, and support strategic initiatives. Working closely with senior analysts and business stakeholders, the Analyst contributes to the development of reports, dashboards, and insights that enhance operational efficiency and business outcomes.<br>Critical Job Expectations:As a member of the Business Intelligence (BI) Team, the Business Intelligence Analyst I is expected to deliver accurate and timely data that informs business decisions. This includes assisting in the development of dashboards, validating data sources, and supporting ad hoc analysis requests. The Analyst must demonstrate accountability by meeting deadlines and maintaining data integrity, while also showing innovation by identifying opportunities to improve reporting processes. Integrity is essential in handling sensitive information and ensuring ethical standards are upheld. The role requires effective communication, collaboration with cross-functional teams, and a commitment to continuous learning and professional growth.<br>Duties and Responsibilities:Functional Designs and maintains recurring and ad-hoc reports using tools such as Power BI or Excel aligning it with telco business goals and metrics. Extracts, transforms and loads data from defined sources using standard queries and reporting tools while ensuring the accuracy of data to reflect timely and current business information. Collaborates with internal and external stakeholders to identify business intelligence, reporting, and data analysis needs, while fulfilling ad-hoc data requests and proactively developing solutions to reduce recurring inquiries. Reviews and validates report outputs to ensure accuracy, consistency, and completeness; delivers reports in line with defined timelines. Maintains and optimizes data pipelines to support scalable and efficient reporting processes and provides data summaries and visualizations to support stakeholder discussions. Develops and maintains documentation for report logic, data sources, and business definitions. Participates in project milestones focused on data-related tasks such as data mapping and dataset creation. Demonstrates proficiency in Microsoft Excel knowledge and demonstrates basic familiarity with Power BI, SQL, and other analytical tools, sufficient for performing fundamental data extraction and manipulation tasks. Maintains and supports database management platforms, including Share Point lists, Excel, and SQL Server. Identifies issues in existing reports or reporting processes and recommends basic improvements to enhance accuracy or usability. Conducts regular audits of identity and access data to ensure accuracy and integrity and enforces compliance with internal data standards and governance policies. Prepares basic Power Point presentations to support stakeholder needs, applying standard formatting and incorporating charts or visuals to communicate data findings.<br>Organizational Collaborate effectively with Strategic Data & Information Technology teams to support on-going projects and enhance the functionality of database systems. Obtain and analyze both quantitative and qualitative data from business processes to inform, determine, and promote data-driven decisions. Performs other duties and responsibilities as required to support team and organizational objectives.<br>Knowledge, Skills and Abilities:Basic understanding of telecommunications business metrics (e.g., NPS, FCR, AHT/CRT and other network KPIs). Familiarity with data structures, reporting workflows, and BI lifecycle. Awareness of data governance principles, including privacy, compliance, and access control. Knowledge of standard reporting tools and platforms (e.g., Power BI, Excel, SQL). Strong knowledge of Power Point, with the ability to create effective Presentations. Ability to create and maintain reports and dashboards using Power BI and Excel. Skills in extracting, cleaning, and transforming data from various sources. Capability to interpret data trends, variances, and provide descriptive summaries. Able to work effectively with large data repositories and/or relational databases. Ability to quickly adapt to changes in both technology and business environments. Clear and concise presentation of data findings to non-technical stakeholders. Ability to maintain report logic and source documentation for traceability. Work collaboratively with cross-functional teams and respond effectively to stakeholder requests. Highly self-motivated and directed with keen attention to detail.<br>Special Requirements:Exceptional time management skills to ensure all critical, regular, and ad-hoc reports and data sources are communicated accurately and on time. Strong interpersonal and communication skills, and the ability to work effectively with a wide range of individuals and groups in a diverse community.

About Turing<br>Turing is one of the world’s fastest-growing AI companies, accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM, and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.<br>Role Overview<br>In this role, you will be working on projects to help fine-tune large language models (like Chat GPT) using your strong analytical and English comprehension skills. The ideal candidate should have the ability to read, summarize, review and break down large content into smaller logical blocks, conduct research online, validate claims made in content through online research, and work with the LLM (Large Language Models) to solve puzzles! The projects will also help you learn how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! Your role is critical in helping fine-tune and improve large language models (like gpt), and will make you an expert on how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world!<br>What does day-to-day look like: You would spend time answering a variety of interesting analytical questions and creating scenarios that can train the LLM models to get better. Here are a couple of examples which models might get wrong and you would have to give the correct answer and explanation to enable the models to learn:Based on a given distribution of sales by month across locations, could you analyze which location has grown the most? (Hint: what time period should we look at? should we account for sudden variability at the beginning?) In a small town, there are four distinct neighborhoods: Oak, Pine, Maple, and Elm. A postman is assigned to deliver mail and can only deliver to two neighborhoods in one day, with certain rules (e.g. Oak is always visited before Pine). If he delivers to Oak and Elm on the first day, which neighborhoods does the carrier deliver to on the second day? Note: No other prior specialized domain experience is needed.<br>Requirements: English Proficiency: Ability to read and write in English with a high degree of comprehension skills. Analytical Skills: Good research and analytical skills Feedback Skills: Ability to provide constructive feedback and detailed annotations. Creative Thinking: Creative and lateral thinking abilities. Communication: Excellent communication and collaboration skills. Independence: Self-motivated and able to work independently in a remote setting. Technical Setup: Desktop/Laptop set up with a good internet connection.<br>Preferred Qualifications:Bachelors degree or undergraduate in Engineering, Literature, Journalism, Communications, Arts, Statistics, or a related field. Proven experience of 2+ yrs in Quality Assurance, data annotation, or content review workflows Strong attention to detail, especially with text accuracy and formatting validation Experience writing professionally (business analysts, research analyst, copywriter, journalist, technical writer, editor, translator, etc.) Understanding of Excel and Google Suite. Proficiency in Data interpretation, Logical reasoning and Basic arithmetic is preferred.<br>Benefits:Opportunity to work on cutting-edge AI projects. Competitive compensation. Flexible working hours and remote work environment.<br>Application Process:Shortlisted candidates will complete an assessment. Once the assessment is cleared, candidates can start.

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.<br><br>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:<br><br>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks. <br><br>Qualifications<br><br>What You’ll Need:<br><br>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred) GDS tools experience (Sabre/Amadeus/ADX) Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivated Comfortable in a dynamic, fast-paced, collaborative environment<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

We are looking for an experienced Senior WFM Analyst to lead our capacity planning, forecasting, and scheduling strategy. In this role, you will analyze contact volume trends, optimize staffing levels, and drive operational efficiency to support multi-channel customer service operations. Key Responsibilities Develop, refine, and maintain long-term and short-term forecasting models for volume, handling times, and shrinkage. Lead end-to-end capacity planning to align staffing resources with operational demand and service level targets. Administer, build, and maintain schedules and rosters within NICE IEX. Perform real-time intra-day management and post-operational analysis to identify trends and variance drivers. Partner with operational leaders and HR to provide actionable workforce insights and hiring recommendations. Requirements Experience: Minimum 2+ years of hands-on experience in Workforce Management roles. Tool Expertise: Advanced working knowledge and hands-on experience with NICE IEX is mandatory. Core proficiency in volume forecasting, capacity planning, and scheduling methodologies. Strong analytical, data visualization, and problem-solving skills (advanced Excel/SQL preferred).<br>Perks & Benefits Hybrid work model. Company-provided transportation. Medical and social insurance

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Leverage your abilities and join the dynamic team of a leading company specializing in Investment Banking &amp; Corporate Finance.<br>The Senior Analyst will be responsible for supporting the execution of investment banking mandates, building financial models, and conducting in-depth market research. This is a client-facing role that requires managing client relationships and delivering high-quality analysis throughout the deal lifecycle.<br><strong>Key Accountabilities:</strong><br><ul><li><strong>Market &amp; Industry Research:</strong> Conduct comprehensive macroeconomic, sector, and comparable company research to identify valuation drivers and transaction risks.</li><li><strong>Financial Modelling:</strong> Build and maintain detailed financial and valuation models (DCF, multiples, scenario analysis) to support M&amp;A and capital raises.</li><li><strong>Due Diligence Support:</strong> Assist in financial, commercial, and operational due diligence, analyzing historical performance and cash flows.</li><li><strong>Transaction Materials:</strong> Prepare high-quality investment memoranda, pitch books, teasers, and internal committee presentations.</li><li><strong>Client &amp; Stakeholder Relations:</strong> Act as a client-facing representative to present analytical findings, address queries, and manage ongoing relationships.</li><li><strong>Fund &amp; Portfolio Support:</strong> Assist in fund creation research, investment strategy formulation, and periodic portfolio performance monitoring.</li><li><strong>Cross-Functional Coordination:</strong> Collaborate with deal teams and external advisors (legal, compliance, auditors) to ensure smooth transaction execution.</li><li><strong>Key Deliverables:</strong> Deliver accurate financial models, market research reports, and professional client/investor presentations.</li><li><strong>Quality Assurance:</strong> Ensure all analytical outputs and materials meet the firm's strict standards for accuracy and confidentiality.</li></ul><br><strong>Knowledge, Skills, and Experience</strong> <br><ul><li>Strong background in finance, accounting, or economics.</li><li>Proven experience in investment banking, corporate finance, advisory, private equity, or related fields.</li><li>Advanced financial modelling and valuation skills.</li><li>Strong analytical, research, and presentation capabilities.</li><li>High attention to detail and ability to manage multiple workstreams under tight deadlines.</li><li>Commercial awareness and market understanding</li><li>Clear communication and structured thinking</li><li>Team collaboration and execution mindset</li><li>Professional judgment and confidentiality awareness</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your abilities and join the dynamic team of a leading company specializing in Investment Banking &amp;amp; Corporate Finance.</p><br><p>The Senior Analyst will be responsible for supporting the execution of investment banking mandates, building financial models, and conducting in-depth market research. This is a client-facing role that requires managing client relationships and delivering high-quality analysis throughout the deal lifecycle.</p><br>Key Accountabilities:<ul><li><p><strong>Market &amp;amp; Industry Research:</strong> Conduct comprehensive macroeconomic, sector, and comparable company research to identify valuation drivers and transaction risks.</p><br></li><li><p><strong>Financial Modelling:</strong> Build and maintain detailed financial and valuation models (DCF, multiples, scenario analysis) to support M&amp;amp;A and capital raises.</p><br></li><li><p><strong>Due Diligence Support:</strong> Assist in financial, commercial, and operational due diligence, analyzing historical performance and cash flows.</p><br></li><li><p><strong>Transaction Materials:</strong> Prepare high-quality investment memoranda, pitch books, teasers, and internal committee presentations.</p><br></li><li><p><strong>Client &amp;amp; Stakeholder Relations:</strong> Act as a client-facing representative to present analytical findings, address queries, and manage ongoing relationships.</p><br></li><li><p><strong>Fund &amp;amp; Portfolio Support:</strong> Assist in fund creation research, investment strategy formulation, and periodic portfolio performance monitoring.</p><br></li><li><p><strong>Cross-Functional Coordination:</strong> Collaborate with deal teams and external advisors (legal, compliance, auditors) to ensure smooth transaction execution.</p><br></li><li><p><strong>Key Deliverables:</strong> Deliver accurate financial models, market research reports, and professional client/investor presentations.</p><br></li><li><p><strong>Quality Assurance:</strong> Ensure all analytical outputs and materials meet the firm’s strict standards for accuracy and confidentiality.</p><br></li></ul><p><span><strong>Knowledge, Skills, and Experience</strong></span> </p><br><ul><li>Strong background in finance, accounting, or economics.</li><li>Proven experience in investment banking, corporate finance, advisory, private equity, or related fields.</li><li>Advanced financial modelling and valuation skills.</li><li>Strong analytical, research, and presentation capabilities.</li><li>High attention to detail and ability to manage multiple workstreams under tight deadlines.</li><li>Commercial awareness and market understanding</li><li>Clear communication and structured thinking</li><li>Team collaboration and execution mindset</li><li>Professional judgment and confidentiality awareness</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your abilities and join the dynamic team of a leading company specializing in Investment Banking &amp;amp; Corporate Finance.</p><br><p>The Senior Analyst will be responsible for supporting the execution of investment banking mandates, building financial models, and conducting in-depth market research. This is a client-facing role that requires managing client relationships and delivering high-quality analysis throughout the deal lifecycle.</p><br>Key Accountabilities:<ul><li><p><strong>Market &amp;amp; Industry Research:</strong> Conduct comprehensive macroeconomic, sector, and comparable company research to identify valuation drivers and transaction risks.</p><br></li><li><p><strong>Financial Modelling:</strong> Build and maintain detailed financial and valuation models (DCF, multiples, scenario analysis) to support M&amp;amp;A and capital raises.</p><br></li><li><p><strong>Due Diligence Support:</strong> Assist in financial, commercial, and operational due diligence, analyzing historical performance and cash flows.</p><br></li><li><p><strong>Transaction Materials:</strong> Prepare high-quality investment memoranda, pitch books, teasers, and internal committee presentations.</p><br></li><li><p><strong>Client &amp;amp; Stakeholder Relations:</strong> Act as a client-facing representative to present analytical findings, address queries, and manage ongoing relationships.</p><br></li><li><p><strong>Fund &amp;amp; Portfolio Support:</strong> Assist in fund creation research, investment strategy formulation, and periodic portfolio performance monitoring.</p><br></li><li><p><strong>Cross-Functional Coordination:</strong> Collaborate with deal teams and external advisors (legal, compliance, auditors) to ensure smooth transaction execution.</p><br></li><li><p><strong>Key Deliverables:</strong> Deliver accurate financial models, market research reports, and professional client/investor presentations.</p><br></li><li><p><strong>Quality Assurance:</strong> Ensure all analytical outputs and materials meet the firm’s strict standards for accuracy and confidentiality.</p><br></li></ul><p><span><strong>Knowledge, Skills, and Experience</strong></span> </p><br><ul><li>Strong background in finance, accounting, or economics.</li><li>Proven experience in investment banking, corporate finance, advisory, private equity, or related fields.</li><li>Advanced financial modelling and valuation skills.</li><li>Strong analytical, research, and presentation capabilities.</li><li>High attention to detail and ability to manage multiple workstreams under tight deadlines.</li><li>Commercial awareness and market understanding</li><li>Clear communication and structured thinking</li><li>Team collaboration and execution mindset</li><li>Professional judgment and confidentiality awareness</li></ul> </div>

Teleperformance is Hiring: WFM Analyst L2Are you passionate about workforce planning, data analysis, and process improvement? Join Teleperformance and help drive operational excellence through workforce optimization and innovation. What You'll Do:• Analyze workforce data and identify trends to improve efficiency• Develop recommendations to optimize workforce planning and resource utilization• Collaborate with Operations, HR, and IT teams to implement WFM strategies• Drive automation, standardization, and continuous process improvement• Support and train teams on WFM tools and best practices• Monitor performance and contribute to business improvement initiatives• Ensure compliance with company policies and information security standards What We're Looking For:• 2–5 years of experience in Workforce Management, project management, or process improvement in BPO Industry• Bachelor's degree• English level: B2 or above• Hands-on experience working with Alvaria and/or Aspect WFM tools• Strong analytical and problem-solving skills• Proficiency in Microsoft Excel, Word, and Outlook• Experience with SQL, BI tools, or Workforce Management software is a plus• Excellent communication and stakeholder management skills• Ability to work in a fast-paced, data-driven environment What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Career growth and development opportunities• Dynamic international work environment

Teleperformance is Hiring: WFM Analyst L2Are you passionate about workforce planning, data analysis, and process improvement? Join Teleperformance and help drive operational excellence through workforce optimization and innovation. What You'll Do:• Analyze workforce data and identify trends to improve efficiency• Develop recommendations to optimize workforce planning and resource utilization• Collaborate with Operations, HR, and IT teams to implement WFM strategies• Drive automation, standardization, and continuous process improvement• Support and train teams on WFM tools and best practices• Monitor performance and contribute to business improvement initiatives• Ensure compliance with company policies and information security standards What We're Looking For:• 2–5 years of experience in Workforce Management, project management, or process improvement in BPO Industry• Bachelor's degree• English level: B2 or above• Hands-on experience working with Alvaria and/or Aspect WFM tools• Strong analytical and problem-solving skills• Proficiency in Microsoft Excel, Word, and Outlook• Experience with SQL, BI tools, or Workforce Management software is a plus• Excellent communication and stakeholder management skills• Ability to work in a fast-paced, data-driven environment What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Career growth and development opportunities• Dynamic international work environment

Department: Project Workforce Management Reports To: WFM Planning Analyst Position Overview The Real Time Analyst monitors on a daily basis different levels of Contact Center activities and analyzes performance data in real time. Main purpose of that action is to identify weak points and suggest more efficient management solutions to supervisors and managers. Key Responsibilities• Generates and delivers real-time reports to Operations Management Team• Compares call forecasts with actual results to examine variances, proactively identify scheduling gaps and offers solutions to solve them.• Provides performance analysis to ensure accurate, timely reporting to support business decisions.• Proving support to Operations Supervisors by identifying and suggesting more efficient management solutions.• Take decisions on the number of Operations Customer Experts to be in the Front-Office Group and Back-Office Group and move Operations Customer Experts from one group to another to maximize productivity and Service Level performance.• Control the Service Levels.• Break management.• Be a true team member in Teleperformance – focused on the success of the company and the well-being of the team.• Interaction with other departments to improve and maximize the project(s) results.• Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions)• Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS - Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, among others.• Communicate any known infractions of these Corporate Policies and procedures to Teleperformance Management immediately.---Required Qualifications Education and specific Training:• Higher Education Degree (preferential).• Fluency in English (minimum B2). Work Experience:• 2+ Years of Experience in project management and implementation.• Proficient in Excel, Word, and Outlook.• Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.· Experience with usage of Telepotie tool is a must<br>Soft Skills & Other Requirements Technical Skills• Working knowledge of Microsoft Office Suite (Excel, Word, Power Point);• Experience managing in Customer Experience Management operations; Competencies and specific skills• Achievement oriented.• Analytical ability.• Initiative.• Problem solving.• Team building / Teamwork.

Department: Project Workforce Management Reports To: WFM Planning Analyst Location: One kattameya- qesm el maadi Position Overview The Real Time Analyst monitors on a daily basis different levels of Contact Center activities and analyzes performance data in real time. Main purpose of that action is to identify weak points and suggest more efficient management solutions to supervisors and managers. Key Responsibilities• Generates and delivers real-time reports to Operations Management Team• Compares call forecasts with actual results to examine variances, proactively identify scheduling gaps and offers solutions to solve them.• Provides performance analysis to ensure accurate, timely reporting to support business decisions.• Proving support to Operations Supervisors by identifying and suggesting more efficient management solutions.• Take decisions on the number of Operations Customer Experts to be in the Front-Office Group and Back-Office Group and move Operations Customer Experts from one group to another to maximize productivity and Service Level performance.• Control the Service Levels.• Break management.• Be a true team member in Teleperformance – focused on the success of the company and the well-being of the team.• Interaction with other departments to improve and maximize the project(s) results.• Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions)• Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS - Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, among others.• Communicate any known infractions of these Corporate Policies and procedures to Teleperformance Management immediately.<br>Required Qualifications Education and specific Training:• Higher Education Degree (preferential).• Fluency in English (minimum B2). Work Experience:• 1-2 Years of Experience in project management and implementation.• Proficient in Excel, Word, and Outlook.• Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.· Experience with usage of Telepotie tool is a must<br>Soft Skills & Other Requirements Technical Skills• Working knowledge of Microsoft Office Suite (Excel, Word, Power Point);• Experience managing in Customer Experience Management operations; Competencies and specific skills• Achievement oriented.• Analytical ability.• Initiative.• Problem solving.• Team building / Teamwork.

About the Role We are looking for a Business Data Analyst to join our Data Management and AI team and support data-driven decision-making across our digital banking platform. In this role, you will work closely with business stakeholders and technical teams to translate business questions into measurable metrics, build dashboards, and ensure that data insights support business objectives. This position is ideal for a junior analyst who is passionate about data, analytics, and financial technology and wants to grow within a fast-paced fintech environment. Team Overview The Data Management and AI team works across the entire technology stack at QNBeyond Plus, enabling advanced analytics, reporting, and AI-driven insights. Our team collaborates with multiple technology and business teams to manage, analyze, and serve data that helps deliver innovative digital banking experiences for our customers. Key Responsibilities Business & Data Collaboration Act as a bridge between business stakeholders and data teams. Gather and document reporting and analytics requirements. Translate business questions into metrics, KPIs, and analytical insights. Analytics & Reporting Design and develop dashboards and reports to support business decisions. Validate that analytical outputs accurately answer business needs. Data Analysis Analyze business data to identify patterns, trends, and opportunities. Support teams in using data to improve customer experience and operational performance. Stakeholder Engagement Lead analytical initiatives and influence stakeholders with data insights. Ensure effective communication between business teams and technical teams. What We Are Looking For You must be:Self-motivated, proactive, and results-driven A team player who enjoys collaboration and learning A problem solver who approaches challenges with analytical thinking Customer-oriented, committed to delivering valuable insights Detail-oriented, especially regarding data quality and compliance Adaptable and eager to grow in a fast-paced fintech environment Qualifications Technical Skills Strong knowledge of SQLGood understanding of data modeling concepts Knowledge of business intelligence tools is a plus Professional Skills Strong verbal and written communication skills Experience with requirements gathering and documentation Basic leadership or initiative-taking capabilities Domain Knowledge Knowledge of banking or financial services is a plus Experience working in regulated environments or PCI/DSS compliance is advantageous Experience2+ years of experience in data analysis, business analysis, or system analysis At least 1 year of experience in fintech or regulated environments is preferred

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>Sales Ops Analyst is a vital member of the Sales Operations department and is responsible for enhancing the efficiency and effectiveness of the sales team by analyzing data, optimizing processes, and providing insights that contribute to strategic decision-making.<br><br>Key Responsibilities: <br><br>Data Analysis: Analyzing sales data to identify trends, opportunities, and areas for improvement Forecasting: Assisting in sales forecasting and budgeting to help the organization plan and set targets Reporting: Generating regular reports on sales performance, pipeline, and other relevant metrics Process Improvement: Identifying and implementing improvements to sales processes and workflows Sales Support: Providing support to the sales team by ensuring they have the necessary tools, resources, and information CRM Management: Managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate and up-to-date information Training:Assisting in training sales representatives on tools, processes, and best practices Communication: Collaborating with various departments to ensure effective communication and alignment of sales strategies with overall business goals Sales Technology: Evaluating and implementing sales technology tools to enhance efficiency and effectiveness Performance Metrics: Establishing and monitoring key performance indicators (KPIs) to measure and improve sales performance Market Research: Conducting market research to stay informed about industry trends and competitors<br><br><br>Requirements<br><br>Qualifications <br><br>Bachelors' degree in the Business Administration, Data Analysis, statistics, or any related Discipline <br><br><br>Experience<br><br>2+ years of experience in Data analytics, Business analyst, BI<br><br><br>Knowledge <br><br>Strong understanding data analysis, sales processes, CRM, BI tools<br><br><br>Skills<br><br>Data Analysis CRM Expertise Communication Problem Solving Excel/Spreadsheets Process Optimization<br><br><br>Traits <br><br>Analytical Mindset Strategic Thinking Comfort with using and understanding various sales and data analytics tools, including CRM systems<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

Description Join our dynamic retail team as a Financial Analyst specializing in Reporting & Budgeting. We are seeking a talented professional with over 5 years of experience in financial analysis within the retail industry. In this role, you will play a crucial part in forecasting, budgeting, and providing key financial insights that will drive strategic decision-making for our company. If you are passionate about numbers and have a keen eye for detail, this opportunity is perfect for you.<br>Responsibilities Develop and maintain financial models to support budgeting, forecasting, and decision-making processes. Prepare monthly, quarterly, and annual financial reports for management review. Analyze variances between actual results and budgets to identify trends and provide actionable recommendations. Collaborate with cross-functional teams to understand business requirements and financial implications. Assist in the development of annual budgets and long-range planning. Conduct ad-hoc financial analysis and provide insights to support strategic initiatives. Ensure compliance with financial policies, procedures, and regulations. Requirements Bachelor's degree in Finance, Accounting, or related field.5+ years of experience in financial analysis, preferably in the retail industry. Strong proficiency in financial modeling and reporting. Advanced knowledge of MS Excel and financial software. Ability to interpret and analyze complex financial data. Excellent communication and presentation skills. Detail-oriented and able to meet tight deadlines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>Role Overview</u></strong><p>We are looking for a Senior Portfolio Business Analyst &amp; Quality to support the enhancement of sales quality standards and portfolio management. This role focuses on improving persistency levels, ensuring compliance with sales practices, and driving corrective actions to maintain high-quality sales performance.</p><br><br><strong><u>Key Responsibilities</u></strong><ul><li>Drive initiatives to improve persistency and sales quality across channels</li><li>Monitor and achieve defined persistency benchmarks</li><li>Enhance portfolio management through a more proactive and analytical approach</li><li>Strengthen and improve sales quality processes and controls</li><li>Lead and enhance the effectiveness of quality calls and governance routines</li></ul><br><strong><u>Key Accountabilities</u></strong><strong>1.</strong> Persistency Management&nbsp;<ul><li>Prepare and share insufficient business reports with banca sales teams to support collection completion</li><li>Provide ongoing support to Banca and Agency sales teams</li><li>Conduct advanced analysis to identify improper sales behavior and recommend corrective actions</li></ul>2. Sales Quality &amp; Governance<ul><li>Conduct replacement analysis to identify policy replacements in line with guidelines</li><li>Share findings with relevant stakeholders to either resolve cases or apply required sanctions</li><li>Lead the Sales Quality Committee to ensure adherence to quality standards</li><li>Develop and implement action plans to mitigate improper sales practices</li></ul><br><strong><u>Qualifications &amp; Skills</u></strong><ul><li>Strong analytical skills with the ability to identify trends and risks</li><li>5+ years of experience in sales quality, persistency, or portfolio management (preferably in insurance)</li><li>Good understanding of sales processes and governance frameworks</li><li>Strong stakeholder management and communication skills</li><li>Ability to work proactively and drive improvements across teams</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Financial Analyst <br> <br><strong>Job Responsibilities: </strong><br><ul><li>Collecting and analyzing data for companys operational costs (operation orders)</li></ul><ul><li>Setting, Developing and analyzing standard costs depending on feedback.</li></ul><ul><li>Establishing costs allocation for all business processes such as materials, labor and other administration costs,</li></ul><ul><li>Manage and coordinate the key financial measures (revenue, gross profit, expense, profit and cash), and also advise on cost reducing techniques</li></ul><ul><li>Check costs, allocations assigned with Trial balance to ensure accuracy of his/her recordings.</li></ul><ul><li>comparing the company's performance across different periods to gain insights into its financial health</li></ul><ul><li>Track receivables, follow up customer collections, report discrepancies</li></ul><ul><li>Preparing control reports and presenting their findings to management</li></ul><ul><li>Coordinating with warehouse, purchasing and sales staff to manage inventory levels, forecasting supply needs based on trends and demand patterns</li></ul><ul><li>Processing and documenting, invoicing damaged inventory and coordinating repairs or disposal</li></ul><ul><li>Using inventory management software and systems to track and analyze inventory trends and performance</li></ul><ul><li>Assist in the preparation of financial reports</li></ul><ul><li>Master data creation for Profit centers and Cost centers on ERP SAP system</li></ul><br><strong>Job Requirements:</strong><br>Bachelors degree in finance, accounting, or a related field.<br><ul><li>1 - 3 years of experience in accounting or finance.</li><li>Strong analytical skills.</li><li>Proficiency in Excel/Sheets and PowerPoint.</li><li>One to three years of experience in financial analysis, financial modeling, is preferred.</li><li>Proficiency in using SAP is preferred.</li></ul><br> </div>