Insurance Coordinator Jobs in Egypt

<strong>Kanawat Stores Trading & Distribution Company (Kanawat_Stores) </strong><strong><br></strong><strong><br>* Required conditions:</strong><br>Age: 23-28 years<br>Experience: 0-3 years ... as a sales officer in mobile phones and accessories<br><br><strong>* Responsibilities:</strong><br>- Presenting and selling the company's products and services, by providing customers with the best suitable product according to the current or potential customer segment.<br>- Achieving the monthly individual sales target and contributing effectively to the shop's overall target<br><br><strong>* Salary & Benefits:</strong><br>- Basic salary - commission - sales incentives<br>- Medical insurance - life insurance - social insurance<br>- Annual profits - annual increment<br><br><br>

Daily tasks: Responsible for receiving customers, responding to all their inquiries related to prices, product benefits, installment systems, while delivering a professional sales experience that helps achieve sales and build a good relationship with the customer. Solve customer problems and understand their causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the purchasing experience. Execute the entire sales process in the system, from order registration to payment completion, collecting the sales value from customers either in cash, or via payment cards, or through various installment applications and systems. Replace products with manufacturing defects according to the company's policies, ensuring the maintenance of service level and customer satisfaction. Continuous follow-up with the branch supervisor regarding promotional offers and latest product price updates to support the sales process and enhance chances of achieving sales, in addition to notifying the branch supervisor of necessary product orders from warehouses to ensure item availability and successful sales deals. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance</li></ul>

* Distributing outages and requests daily to technicians within the region they are responsible for.* Monitoring technicians and ensuring the completion and closure of outages in the system regularly.* Monitoring all open and delayed outages within the region and working to speed up their closure.* Monitoring the productivity and performance of each technician and the achievement rates for the region.* Organizing and distributing the workload among technicians to ensure optimal use of available resources.* Continuous communication with technicians and solving operational problems they face during task execution.* Ensuring the statuses of requests and outages are updated correctly and continuously in the system.* Raising issues or obstacles that cannot be resolved to the direct supervisor and following up until closure.* Responsibility for tracking the entire workflow within the region and achieving the required achievement and productivity rates.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social security, housing, overtime</li></ul>

We are seeking recent university graduates (males & females) with or without sales experience for professional training in a professional work environment and good opportunities for advancement. Job description: We are looking for an insurance sales agent who is enthusiastic and ambitious to sell life and property insurance programs. Qualifications: a university degree (all disciplines). Sales experience is preferred, and experience in Insurance is a plus. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 50</li><li>Shift system: morning only</li><li>Benefits: health insurance, social insurance</li></ul>

Company Description Misr Life Insurance – Takaful, established in 2022, is a modern and fast-growing player in Egypt’s insurance sector. The company is backed by leading financial institutions including Misr Insurance Holding Company, Misr Life Insurance, Misr Insurance, National Bank of Egypt, and Banque Misr. With an initial capital of 150 million Egyptian pounds, Misr Life Insurance – Takaful aims to make a transformative impact on the life and takaful insurance markets. In November 2022, the company received official approval from the Financial Regulatory Authority to offer life and long-term medical insurance in Egypt, fully compliant with Islamic Sharia principles. This recognition positions Misr Life Insurance – Takaful as a trusted, certified provider in the Egyptian insurance market. Role Description This is a full-time hybrid role for a Takaful Insurance Sales Agent (وكيل (مبيعات) تأمين), based in Qesm El Maadi with some flexibility to work from home. The role involves identifying potential customers, presenting life and takaful insurance products, and providing clear, compliant information about coverage options and benefits. The Sales Agent will follow up on leads, conduct client meetings, prepare proposals, and assist customers with application and documentation processes. Daily responsibilities include maintaining accurate records in company systems, achieving individual and team sales targets, and coordinating with colleagues and supervisors to ensure high service quality. The role also includes ongoing learning about company products, regulatory requirements, and Sharia-compliant insurance principles to support customers effectively. Qualifications Candidates should possess strong sales and negotiation skills, with the ability to meet and exceed targets in a competitive environment. Candidates should possess customer service and communication skills, including clear verbal and written communication and the ability to build long-term client relationships. Candidates should possess basic financial and insurance literacy, with the ability to understand and explain life and takaful insurance products and Sharia-compliant principles. Candidates should possess organization and time management skills, including accurate documentation, follow-up discipline, and effective scheduling of client meetings. Candidates should possess teamwork and adaptability, collaborating positively with colleagues and responding to changing business needs and regulatory updates. Relevant experience in sales, insurance, or banking is beneficial, especially within the Egyptian market. High school diploma or university degree in Business, Finance, Marketing, or a related field is preferred. Residency in Cairo is required, with easy access to Qesm El Maadi; familiarity with local markets and communities is an advantage. Proficiency in Arabic is required; basic English skills are an asset.

Company Description Misr Life Insurance – Takaful, established in 2022, is a key new player in Egypt’s insurance industry, created through a strategic partnership among leading financial institutions in the insurance and banking sectors. Its shareholders include Misr Insurance Holding Company, Misr Life Insurance, Misr Insurance, National Bank of Egypt, and Banque Misr. Founded with an initial capital of 150 million Egyptian pounds, the company aims to make a strong, transformative impact on the Egyptian insurance market, with a particular focus on takaful insurance. On November 23, 2022, the Financial Regulatory Authority granted Misr Life Insurance – Takaful a license to provide life and long-term medical insurance in Egypt in full compliance with Islamic Sharia principles. This certification positions the company as a trustworthy and regulated provider of Sharia-compliant insurance solutions. Role Description The Sales Officer – Insurance (مسئول مبيعات تأمين) is a full-time position responsible for promoting and selling life and takaful insurance products to individual and corporate clients. This hybrid role is based in Qesm El Maadi, with a combination of on-site client meetings and office work, as well as some work-from-home flexibility for follow-ups and administrative tasks. Daily responsibilities include identifying new prospects, conducting needs assessments, explaining product features and Sharia-compliant benefits, preparing quotations, and supporting clients throughout the application and policy issuance process. The role also involves maintaining ongoing relationships with clients, achieving sales targets, coordinating with underwriting and customer service teams, and preparing regular sales reports. The Sales Officer is expected to represent the company professionally, uphold ethical standards, and contribute to the growth of the takaful portfolio. Qualifications Strong sales and negotiation skills, with the ability to identify opportunities, present solutions, and close deals in a competitive market. Customer relationship management and communication skills, including active listening, clear explanation of products, and professional follow-up with diverse clients. Basic financial and insurance literacy, with an understanding of life and medical insurance concepts and familiarity with Sharia-compliant (takaful) principles. Organizational and time-management skills to handle multiple client accounts, documentation, and reporting while meeting deadlines and targets. Proficiency in relevant office and digital tools (e.g., CRM systems, MS Office, online communication platforms) to manage records and communicate effectively. Previous experience in insurance, banking, financial services, or field sales is preferred, especially in life or medical insurance. Bachelor’s degree in Business, Commerce, Finance, Marketing, or a related field is preferred; equivalent practical experience will also be considered. Ability to work in a

‏⁦⁩<br>⁩Company Description Met Life, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world's leading financial services companies. We provide insurance, annuities, employee benefits, and asset management to help individual and institutional customers navigate their changing world. Founded in 1868, Met Life operates in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. Met Life is committed to delivering greater value by becoming a simpler, more focused, and future-facing company to meet our customers' evolving needs. Role Description This is a full-time on-site role for an Insurance Sales Agent located in Cairo, Egypt. The Insurance Sales Agent will be responsible for selling insurance policies, assisting customers with insurance needs, managing insurance brokerage activities, and achieving sales targets. Day-to-day tasks include identifying customer needs, providing appropriate insurance solutions, maintaining positive customer relationships, and ensuring compliance withregulatory requirements. Qualifications* Proven experience in Insurance Sales and Insurance Brokerage* Customer Service experience and stronginterpersonal skills* Knowledge of insurance products and services* Effective Sales skills and a track record of meetingsales targets* Excellent communication and presentation skills* Adaptability to work in a dynamic environment* Ability to work on-site in Cairo, Egypt* Bachelor's degree in Business, Finance, or relatedfield is preferred<br>⁩

‏⁦⁩Company Description Met Life, Inc. (NYSE: MET), through its subsidiaries and affiliates, is one of the world's leading financial services companies. We provide insurance, annuities, employee benefits, and asset management to help individual and institutional customers navigate their changing world. Founded in 1868, Met Life operates in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. Met Life is committed to delivering greater value by becoming a simpler, more focused, and future-facing company to meet our customers' evolving needs. Role Description This is a full-time on-site role for an Insurance Sales Agent located in Cairo, Egypt. The Insurance Sales Agent will be responsible for selling insurance policies, assisting customers with insurance needs, managing insurance brokerage activities, and achieving sales targets. Day-to-day tasks include identifying customer needs, providing appropriate insurance solutions, maintaining positive customer relationships, and ensuring compliance withregulatory requirements. Qualifications* Proven experience in Insurance Sales and Insurance Brokerage* Customer Service experience and stronginterpersonal skills* Knowledge of insurance products and services* Effective Sales skills and a track record of meetingsales targets* Excellent communication and presentation skills* Adaptability to work in a dynamic environment* Ability to work on-site in Cairo, Egypt* Bachelor's degree in Business, Finance, or relatedfield is preferred<br>⁩

Al-Mihab Food Industries Company announces its need to hire a Production Planning and Manufacturing Officer to join the team, who has strong experience in production planning within food manufacturing facilities, with a preference for those with experience in the instant noodle industry. <br><br>Job responsibilities: <br>Prepare daily, weekly, and monthly production plans in line with sales plans. <br>Monitor the implementation of the production plan and ensure adherence to specified deadlines. <br>Continuous coordination between production, warehouses, purchasing, and quality to ensure availability of raw materials and achieve operational efficiency. <br>Prepare production reports, analyze variances, and propose appropriate solutions. <br>Monitor production capacity and production lines and work on improving utilization and reducing waste. <br>Monitor stock levels of raw materials and materials required for production. <br>Contribute to improving planning processes and increasing operational efficiency. <br>Requirements: <br>Bachelor’s degree in Engineering, Agriculture, Science, or any suitable qualification. <br>Not less than 3 years of experience in production planning in the food industry. <br>Strong experience or knowledge of the instant noodle industry is a key requirement for the job. <br>Proficient in using Microsoft Excel at an advanced level. <br>Experience with ERP systems is preferred. <br>Strong skills in analysis, organization, and planning. <br>Ability to work under pressure and solve problems. <br>Benefits: <br>Attractive salary determined according to experience. <br>Social insurance. <br>Medical insurance. <br>Opportunities for development and career advancement. <br>Professional work environment within one of the food industry companies.

???? We're Hiring | HR Generalist Nava Business Solutions Egypt is looking for an experienced and motivated HR Generalist to join our team.???? Location: El Sheikh Zayed City???? Employment Type: Full-Time Key Responsibilities:???? Talent Acquisition & Employee Lifecycle Management• Manage the full recruitment cycle from sourcing to hiring.• Develop effective sourcing strategies to attract top talent.• Handle employee onboarding and offboarding processes.???? Payroll & Compensation Administration• Execute the full payroll cycle accurately and on time.• Manage attendance, leave records, overtime calculations, and payroll reconciliation.• Serve as the primary point of contact for employee inquiries related to payroll, benefits, and taxation.???? ERP Systems & HR Operations• Maintain and optimize HR processes through Oracle ERP, Odoo, or similar HRIS platforms.• Generate HR reports and insights to support management decisions.• Identify and implement process improvements and automation opportunities.???? Compliance & Employee Relations• Ensure compliance with Egyptian labor laws and employment regulations.• Support employee relations initiatives and help foster a positive workplace culture.• Address employee concerns and assist in resolving workplace issues professionally. Requirements:✔ Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field.✔ 3–5+ years of experience as an HR Generalist or HR Coordinator.✔ Proven experience in recruitment and payroll administration.✔ Strong hands-on experience with Oracle ERP, Odoo, or similar HR systems.✔ Advanced Excel/Google Sheets skills.✔ Strong understanding of payroll regulations, taxation, and labor law compliance.✔ Excellent communication, interpersonal, and problem-solving skills.✔ Residents of El Sheikh Zayed City or 6th of October City are preferred. What We Offer:✨ Competitive salary and attractive benefits package.✨ Professional development and career growth opportunities.✨ Dynamic, collaborative, and modern work environment. Interested candidates are invited to send their updated CV to:???? mohamedhdarwish55@gmail.com

We're Hiring | Sales Executive – Tourism Industry A leading tourism company is seeking a highly motivated and experienced Sales Executive to join our growing team. Key Requirements:• Minimum 3 years of proven sales experience.• Previous experience in the tourism/travel industry is a must.• Strong communication, negotiation, and customer relationship management skills.• Ability to achieve sales targets and contribute to business growth.• Excellent presentation and interpersonal skills. Key Responsibilities:* Market and promote domestic and international tour packages.* Present and explain travel programs and their benefits in a compelling and professional manner.* Identify and acquire new clients, including individuals, corporate accounts, schools, and group bookings.* Maintain continuous communication with clients and encourage bookings through effective follow-up.* Manage customer inquiries and follow up until the booking process is successfully completed.* Assist in managing and updating the company’s social media platforms.* Coordinate and collaborate with external partners, including hotels, transportation companies, and other service providers.* Represent the company professionally and uphold its reputation at all times. Benefits:• Competitive salary package.• Attractive commission and incentive scheme.• Career growth and development opportunities.• Medical &social insurance For applying plz sending your CV to engyhassan40005@gmail.com with the subject: "Sales Executive”Or call: 01118209834

<p>&nbsp;</p><p>The Refined Corner Contracting and Interior Decoration Company is seeking an Administrative Affairs and Customer Relations Officer to manage the daily headquarters, organize accounts and files, serving as a key professional liaison between management and the company’s clients.</p><p>Responsibilities:</p><ul><li>Receive visitors and company clients at the headquarters politely, presenting the company in a reputable manner.</li><li>Respond promptly to client inquiries via (Facebook, Instagram, WhatsApp, and phone calls) and guide them toward site visits and contracts.</li><li>Record daily revenues and expenses accurately in Excel, monitor client payments and advances, and tally supplier invoices and craftsmen’s payments.</li><li>Draft estimates, quotations, and official letters using MS Word, and organize and store contracts and files.</li></ul><p><strong>Job Requirements:</strong></p><ul><li>At least two years of experience in administration, customer service, or accounting (prefer experience in decoration or contracting).</li><li>Full proficiency in Microsoft Excel &amp; Word (efficient handling of formulas and spreadsheets).</li><li>Excellent communication and negotiation skills, with tact in dealing with diverse personalities.</li><li>Organized, detail-oriented, and capable of taking responsibility and maintaining financial integrity.</li></ul><p>&nbsp;</p><p>The Refined Corner Contracting and Interior Decoration Company is seeking an Administrative Affairs and Customer Relations Officer to manage the daily headquarters, organize accounts and files, serving as a key professional liaison between management and the company’s clients.</p><p>Responsibilities:</p><ul><li>Receive visitors and company clients at the headquarters politely, presenting the company in a reputable manner.</li><li>Respond promptly to client inquiries via (Facebook, Instagram, WhatsApp, and phone calls) and guide them toward site visits and contracts.</li><li>Record daily revenues and expenses accurately in Excel, monitor client payments and advances, and tally supplier invoices and craftsmen’s payments.</li><li>Draft estimates, quotations, and official letters using MS Word, and organize and store contracts and files.</li></ul><p><strong>Job Requirements:</strong></p><ul><li>At least two years of experience in administration, customer service, or accounting (prefer experience in decoration or contracting).</li><li>Full proficiency in Microsoft Excel &amp; Word (efficient handling of formulas and spreadsheets).</li><li>Excellent communication and negotiation skills, with tact in dealing with diverse personalities.</li><li>Organized, detail-oriented, and capable of taking responsibility and maintaining financial integrity.</li></ul><p><strong>Salary &amp; Benefits:</strong></p><ul><li>Professional, stable, and supportive work environment to achieve personal growth.</li><li>Competitive fixed salary based on experience + commissions and attractive incentives for successful contracts.</li><li>Professional, stable, and supportive work environment to achieve personal growth.</li><li>Competitive fixed salary based on experience + commissions and attractive incentives for successful contracts.</li></ul>

<p>Looking for a Procurement Manager and for suppliers with negotiation and research skills to be responsible for finding the best products and services from their direct suppliers with the best quality and most suitable price across diverse sectors and fields.</p><p>&nbsp;</p><p><strong>Responsibilities and duties:</strong></p><p>&nbsp;</p><p>- Research and reach the best suppliers, factories, and service providers according to changing business requirements.</p><p>- Manage commercial negotiation processes on prices, payment terms, and delivery timelines to reduce costs without compromising quality.</p><p>- Compare quotations and prepare clear comparison tables to aid decision making.</p><p>&nbsp;</p><p><strong>Required qualifications and skills:</strong></p><p>&nbsp;</p><p>- Proven experience in procurement, sourcing, or supply chain management (Procurement / Sourcing).</p><p>- Strong negotiation and persuasion skills.</p><p>- High capability in advanced research (online and field) to reach original suppliers and primary sources.</p><p>- Proficient computer skills are essential.</p><p>- Flexibility and ability to quickly research and learn in new technical and business fields.</p>

مسؤول/مسؤولة عمليات تصدير واعمال لوجيستيةلديه خبرة بإجراءات وقوانين التصدير والاستيراد ومتابعة عمليات التصدير والشحن .يفضل ساكني قويسنا ، شبين الكوم ، بنها ، طنطا<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين اجتماعي</li></ul>

<p>Payroll &amp; Total Rewards Coordinator responsible for supporting compensation, benefits, and employee administration processes. The role includes maintaining HR records, handling medical insurance and employee benefits, preparing settlements and HR letters, and ensuring compliance with company policies and procedures while delivering accurate and timely HR support.</p><p><strong>Requirements</strong></p><ul><li><p>Maintain and update employee records on HR systems</p></li><li><p>Support payroll and employee settlements processes</p></li><li><p>Handle medical insurance updates and claims coordination</p></li><li><p>Prepare HR letters and employee documents</p></li><li><p>Administer employee benefits programs</p></li><li><p>Ensure compliance with HR policies and procedures</p></li></ul><ul><li><p>Bachelor’s Degree</p></li><li><p>Good English Level</p></li><li><p>Advanced Microsoft Office Skills</p></li><li><p>Strong communication &amp; attention to detail</p></li></ul><p><br><br></p><p></p>

Company Description AXA Investment Managers (AXA IM) operates as part of BNP Paribas Asset Management following its acquisition on July 1, 2025. The combined organization offers a broad range of investment solutions and services to institutional and individual clients worldwide. Team members benefit from a global, professionally driven environment focused on long-term value creation, responsible investing, and client-centric service. Applicants can expect a collaborative culture that encourages continuous learning, cross-functional exposure, and alignment with industry best practices.<br>Role Description The Insurance Sales Manager is a full-time hybrid role based in Al Manşūrah, with a mix of on-site work and some work-from-home flexibility. This role is responsible for leading insurance sales activities, managing a portfolio of clients, and driving revenue growth through tailored insurance solutions. Day-to-day tasks include supervising and coaching the sales team, setting and monitoring sales targets, analyzing market and client needs, and ensuring compliance with internal policies and regulatory requirements. The Insurance Sales Manager will also collaborate with finance and product teams, prepare sales reports and forecasts, and maintain strong customer relationships through proactive service and follow-up. The position requires regular coordination with senior management to align sales strategies with broader business objectives.<br>Qualifications<br> <br>Strong Insurance Sales and Insurance product knowledge, with a track record of achieving sales targets. Customer Service skills focused on building long-term client relationships and ensuring client satisfaction. Finance skills to interpret financial data, pricing, and profitability metrics related to insurance products. Team Management experience, including coaching, performance management, and motivating sales teams. Prior experience in insurance or financial services management roles is highly beneficial. Excellent communication, negotiation, and presentation skills. Ability to work effectively in a hybrid environment, managing priorities both on-site and remotely. Bachelor’s degree in Business, Finance, Insurance, or a related field; professional insurance or finance certifications are an advantage.

Artsy Silver is Hiring: HR & Office Coordinator Responsibilities Manage recruitment, onboarding, attendance, leave records, and employee files. Handle social insurance and HR documentation. Coordinate office operations, supplies, and administrative tasks. Assist the CEO with calendar management, meetings, travel arrangements, follow-ups, and reports. Coordinate between departments, branches, vendors, and external partners. Requirements2+ years of HR/Admin experience. Knowledge of social insurance procedures. Strong organizational, communication, and follow-up skills. Odoo ERP experience is a plus.???? Sheikh Zayed ???? Apply: hiring@artsysilver.co

Logistics & Fleet Operations Opportunities – Saudi Arabia<br>تعلن شركة منارة الخليج للتوظيف بالخارج – مصر عن فرص عمل لدى كبرى الشركات اللوجستية بالمملكة العربية السعودية<br>Positions<br>Transportation Supervisor<br>Minimum 3 years of experience in transportation, fleet operations or logistics coordination<br>Fleet Coordinator / Fleet Operations Coordinator / Transportation Coordinator<br>Minimum 2 years of experience in fleet management, transportation coordination or logistics operations<br>Requirements<br>Experience in fleet operations, vehicle tracking and transportation management Strong coordination and communication skills Ability to manage daily operations and follow up on fleet movement<br>Benefits<br>Accommodation provided Residence permit provided Transportation Medical insurance Competitive salary based on experience<br>Apply by sending your CV via Whats App<br>01007191643<br>#Logistics Jobs #Fleet Management #Transportation #Fleet Coordinator #Logistics Coordinator #Saudi Arabia Jobs #Hiring

Company Description Met Life has been present in the region for nearly 65 years, including over two decades of operations in Egypt, offering smart financial solutions for everyday needs. As the first life insurance company to enter the Egyptian market, Met Life Egypt serves more than one million customers with life, accident, and health insurance, as well as retirement planning and wealth management solutions. The company has a strong track record in designing and distributing insurance plans that support long-term financial security. Met Life Egypt focuses on providing reliable guidance to help customers achieve their goals and navigate life’s changes with confidence.<br>Role Description The Sales Insurance Specialist is a full-time hybrid role based in Cairo, Egypt, with some flexibility for work from home. This role is responsible for promoting and selling life, health, and related insurance products to individual and corporate clients, using consultative sales techniques. Day-to-day tasks include identifying prospects, conducting needs assessments, preparing tailored proposals, and following up to close sales and maintain long-term relationships. The specialist will handle policy inquiries, provide guidance on coverage options, and coordinate with internal teams to ensure accurate documentation and smooth onboarding. The role also involves meeting sales targets, preparing regular performance reports, and staying informed about market trends, regulatory requirements, and Met Life product offerings.<br>Qualifications<br> Strong knowledge of Insurance products and services, with experience in Insurance Brokerage or insurance sales. Understanding of Finance principles, including basic financial planning and risk management. Excellent Communication skills, including persuasive presentation, negotiation, and active listening. Proven Customer Service skills, with the ability to handle inquiries, resolve issues, and build long-term client relationships. Previous experience in the insurance or financial services sector is highly desirable. Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent practical experience. Ability to work in a hybrid environment, manage time effectively, and meet sales and performance targets. Proficiency in relevant office and CRM software; strong organizational and documentation skills.

Duties and Responsibilities Functional:Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts. Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies. Maintain accurate and confidential patient records, updating files and documents as needed. Handling approval process while verifying patient information and processing the approval. Ability to perform upselling & cross-selling / promoting services to our existing customer according to their needs. Handle patients queries personally or via email. Handle cash and bank related transactions if assigned and ensure100% accuracy. Record & maintain all patients data. Ensure accurate & timely data entry into the system with zero errors. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process. Inform the patients about the available services, products, and promotions. Encourage patients to provide feedback on services provided and their overall experience. Ensure that the entire process is completed within the mandated Turn Around Time. Work closely with healthcare professionals to ensure seamless communication and coordination of patient care Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey. Maintain a professional and courteous manner while protecting confidential patient information.<br>Job Requirements Education:Bachelor’s degree from reputable university.<br>Experience:0-2 years Experience in medical center, customer service or related experience in a healthcare setting is preferred. Pharmaceutical/ Insurance/ medical/ healthcare background is a plus. Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.<br>Skills:Very good in English. Superior written and verbal communication skills. Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations. Excellent communication skills and customer handling skills. Strong problem solving and analytical skills. Flexible team player. Eagerness to learn and be a pillar of support for the larger brand team. Proactive, Energetic, Action Oriented, and detail-driven Time Management.<br>Job expectations:Customer Care Coordinator will work 48 hours per week. Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues. Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally. Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays. Company operates shift patterns & rosters that are designed around the needs of the business and medical center. Weekends/Off Days are variable/ change on a rotational weekly basis. Customer Care Coordinator could be relocated or assigned to another center/location based on business needs & performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management. Punctuality: Responsible for arriving to work on time. Wearing company required full uniform according to management instructions and internal dress code policy. A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training. Ensure full attendance & completion of training course provided by the company.<br>Customer Care Coordinator position at Reception area Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business. Customer Care Coordinator are company frontliners and will work at Reception area. Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.