Tailor Jobs - Menoufia Egypt

Job Purpose:<br>The Elite Relationship Manager is responsible for building and maintaining long-term relationships with Elite Customers. The role involves providing tailored financial advice, cross-selling products, and services, and ensuring exceptional customer service to enhance client satisfaction and loyalty while meeting the bank’s business objectives.<br>Key Responsibilities:<br>1- Client Relationship Management:▪ Develop and maintain strong, trust-based relationships with affluent and high-net-worth clients.▪ Understand client needs, goals, and risk appetites to provide personalized financial solutions.▪ Act as the primary point of contact for clients and provide ongoing portfolio updates and reviews.<br>2- Sales and Business Development:▪ Identify and acquire new affluent clients through networking, referrals, and marketing strategies.▪ Promote and cross-sell the bank’s products and services, including deposits, loans, credit cards, investments, and insurance.▪ Meet or exceed individual and team sales targets and KPIs.<br>3- Financial Advisory Services:▪ Offer comprehensive financial planning and investment advisory services to clients.▪ Work closely with wealth management teams to offer portfolio management, mutual funds, and other investment products.<br>4- Customer Experience:▪ Deliver superior customer service by addressing client inquiries promptly and efficiently.▪ Ensure clients have access to exclusive privileges, priority services, and lifestyle benefits.▪ Monitor client satisfaction and proactively resolve any service issues.<br><br>5- Risk and Compliance Management▪ Ensure compliance with regulatory and bank policies during client interactions and product recommendations.▪ Conduct due diligence on clients as KYC (Know Your Customer) & AML (Anti-Money Laundering) checks.▪ Monitor client transactions to identify and mitigate risks.<br>6- Market Awareness and Networking:▪ Stay updated on market trends, economic conditions, and competitor activities to provide relevant advice.▪ Actively participate in industry events, seminars, and networking opportunities to expand the client base.<br>Job specification:<br>Education:Bachelor Degree in a recognized university<br>Experience:5+ years of experience in Customer Service / 2+ years in elite.

Company Description Isotech Egypt is part of an international engineering and manufacturing group that provides integrated solutions for the pharmaceutical, healthcare, cosmetic, and food industries. The company designs and delivers projects and equipment in compliance with global standards such as EU GMP, US FDA c GMP, WHO GMP, and PIC/S GMP. With decades of experience in pharma and medical sectors, Isotech focuses on tailored, high-quality solutions that support advanced project design, efficient process management, and energy-saving initiatives. The team is committed to long-term partnerships by offering full lifecycle services to customers worldwide, from concept through implementation and ongoing support.<br>Role Description The Sales Specialist is a full-time, on-site role based in El Sadat City, responsible for driving sales of engineering and manufacturing solutions to clients in the pharmaceutical, healthcare, cosmetic, and food industries. Day-to-day responsibilities include identifying and qualifying leads, conducting client meetings and presentations, and preparing proposals that align with technical and regulatory requirements. The role involves maintaining strong relationships with existing customers, responding to inquiries, providing product and service information, and ensuring a high level of customer satisfaction. The Sales Specialist will collaborate closely with technical and project teams to understand solution capabilities, support client negotiations, and follow up on opportunities to meet sales targets. The position also includes participating in training sessions, market research, and reporting on sales activities and trends to management.<br>Qualifications<br> <br>Strong Communication skills, including clear presentation, negotiation, and interpersonal abilities. Proven Customer Service skills, with a focus on building trust, handling inquiries, and resolving issues professionally. Demonstrated Sales skills, including lead generation, opportunity management, and closing deals in B2B environments. Experience in Training, such as delivering product or solution briefings to clients and internal teams. Sales Management capabilities, including pipeline tracking, forecasting, and adherence to sales processes. Background in pharmaceutical, healthcare, or industrial solutions sales is highly beneficial. Ability to work on-site in El Sadat City, manage time effectively, and collaborate across cross-functional teams. Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience. Proficiency in using CRM tools and standard office software for reporting and communication. Fluency in English and Arabic, both written and spoken, is an advantage.

Job Title: Real Estate Sales Director Department: Commercial Department Reports To: Chief Commercial Officer (CCO) Location: Sadat City, Monofia Job Purpose:The Real Estate Sales Director is a key senior leadership role responsible for steering the company’s entire sales organization to achieve and exceed revenue, volume, and profitability targets. This position oversees both direct sales teams (including Sales Managers, Team Leaders, and Property Consultants) and indirect channel partnerships (broker networks). The Sales Director collaborates closely with the Chief Commercial Officer (CCO) to formulate dynamic sales strategies, expand market share, and maintain the company’s competitive edge within the high-end Egyptian real estate market. Key Responsibilities:1. Strategic Planning & Target Setting:· Collaborate with the CCO and executive management to define annual, quarterly, and monthly sales budgets, revenue targets, and KPI frameworks for the entire sales department.· Translate corporate business goals into actionable sales strategies tailored to different asset classes (residential, commercial, administrative, and medical) across primary Egyptian hotspots (e.g., Sadat City, Monofia, Bahira, and other markets).· Formulate pricing and inventory release strategies in coordination with the commercial and product development teams to maximize project profitability and absorption rates.2. Team Leadership & Management:· Lead, mentor, and empower a high-performing sales hierarchy, including Sales Managers, Team Leaders, and Senior Consultants.· Drive recruitment, onboarding, continuous training, and career development programs to maintain a world-class sales force.· Establish robust performance management metrics, incentive structures, and commission schemes to motivate the team and foster a high-accountability culture.3. Channel Operations (Direct & Indirect Sales):· Optimize the efficiency of the Direct Sales team through advanced pipeline management, CRM tracking, and rigorous closing techniques.· Strengthen and expand strategic relationships with top-tier Brokerage/Agency networks (Indirect Sales) to secure a steady influx of high-net-worth clients and secondary market reach.· Oversee major property launch events, roadshows, and exhibitions (both local and international) to drive massive sales volumes.4. Market Intelligence & Reporting:· Conduct continuous market research and competitor benchmarking regarding pricing trends, payment plans, buyer behavior, and new product offerings in Egypt.· Provide accurate sales forecasting, pipeline analysis, and performance reports directly to the CCO and Board of Directors.· Identify potential market risks or gaps and proactively implement corrective action plans. Qualifications & Requirements:· Education: Bachelor’s degree in Business Administration, Marketing, Economics, or a related field; an MBA or postgraduate certification is a strong plus.· Experience: Minimum of 10 to 12 years of progressive sales experience, with at least 4–5 years in a senior leadership position (e.g., Sales Director / Head of Sales) managing large sales departments within Tier-1 real estate development companies in Egypt.· Market Knowledge: Deep, firsthand familiarity with the Egyptian real estate market dynamics, legal/regulatory frameworks, and key geographical zones i.e. Sadat City and close district of market shares.· Skills:o Exceptional leadership, coaching, and team-building capabilities.o Outstanding negotiation, closing, and stakeholder management skills. Advanced analytical skills with proficiency in CRM systems and sales forecasting tools.<br>Please forward your CV to elsherifm@gmail.com