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<ul><li><p>Responsible for the patient's accounts.</p></li><li><p>Responsible for the petty cash.</p></li><li><p>Recording all-cash transactions in the system including collection.</p></li><li><p>Depositing, and disbursement transactions in the branch.</p></li><li><p>Depositing funds at the company bank accounts.</p></li><li><p>Recording daily journal vouchers in the system.</p></li><li><p>Recording sales invoices, promotions, and discount transactions in the system.</p></li><li><p>Prepare end-of-month close.</p></li><li><p>5 Days Per Week.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>BSc/BA in Commerce, Accounting field is a must.</p></li><li><p>Presentable.</p></li><li><p>Experience from 1- 3 (Fresh Graduates are welcome to apply).</p></li><li><p>Office and relevant programs.</p></li><li><p>Good command of the English language.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Strong problem-solving ability and analytical skills.</p></li><li><p>Excellent multitasking, time management, and leadership skills</p></li></ul><p></p>
<ul><li><p>Record and process daily sales transactions accurately.</p></li><li><p>Issue customer invoices and credit notes.</p></li><li><p>Receive and record customer payments (cash, bank transfers, cheques).</p></li><li><p>Monitor customer accounts and follow up on outstanding balances.</p></li><li><p>Prepare daily, weekly, and monthly Accounts Receivable reports.</p></li><li><p>Coordinate with the sales team to resolve billing and collection issues.</p></li><li><p>Perform daily cash and bank reconciliations related to customer collections.</p></li><li><p>Assist in month-end closing activities and Accounts Receivable reconciliations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in accounting, Finance, or related Field.</p></li><li><p>2-4 years of proven experience in accounts receivable.</p></li></ul><ul><li><p>Work with ERP systems such as Microsoft Dynamics 365 (D365), SAP, or Oracle.</p></li><li><p>Good Communication and interpersonal skills</p></li></ul><p></p>
<ul><li><p>Perform detailed accounts receivable reconciliations using Microsoft Excel, ensuring accuracy and completeness of AR accounts.</p></li><li><p>Conduct bank and POS reconciliations to identify and resolve discrepancies in a timely manner.</p></li><li><p>Reconcile transactions across multiple payment gateways, ensuring alignment with sales and AR records.</p></li><li><p>Maintain and update AR records in SAP, ensuring proper documentation and compliance with internal policies.</p></li><li><p>Collaborate with internal, and external teams to resolve payment issues or discrepancies.<br>Support monthly, quarterly, and year-end closing activities related to AR.</p></li><li><p>Identify opportunities for process improvements and support automation initiatives within AR functions.</p></li><li><p>Prepare reports and analyses as required by management.</p></li><li><p>Support with internal and external audits.</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Sep 21, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><strong>Mission / Role Purpose</strong></span></p><br><br><p><span>A billable professional consultant who works with clients to develop quality communications solutions in order to solve / address a client’s business requirements. The process starts with the collection and analysis of all pertinent data essential to understanding a client’s requirements; the assessment. The role is that of client advocate and takes responsibility for solution development and design inclusive of the underlying technical architecture, delivery planning and representation of that solution as required. Client facing activities such as presentations and negotiation in conjunction with the account manager is expected.</span></p><br><br><p><span><strong>Key Tasks and Responsibilities</strong></span></p><br><br><p><span>As a billable consultant to work both independently and in partnership with consultants from other regions and will be engaged in performing or assisting in following activities:</span></p><br><br><ul><li><span>Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario) for orange WAN and security solutions.</span></li><li><span>Ownership on creation of projects consulting blueprints and boilerplates.</span></li><li><span>Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery.</span></li><li><span>Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.</span></li><li><span>Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.</span></li><li><span>Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio.</span></li><li><span>Be recognized as an authority on Orange products and services both internally and externally.</span></li><li><span>Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements.</span></li><li><span>Contribute to ICAP through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange.</span></li><li><span>Participates in projects as part of a project organization respecting cost, quality and time constraints.</span></li><li><span>Support on site or remote migration for complex solutions/environments, as required.</span></li><li><span>Provide consulting assessments for new and existing customers.</span></li><li><span>Ownership of the technical solution from concept to subsequent implementation.</span></li><li><span>Present technical solutions to partners and their end-customers, both formally and informally, as required.</span></li><li><span>Any other duties as required by Manager</span></li></ul><br>About you<p><span><strong>Skills & Experience:</strong></span></p><br><br><ul><li><span>BSc. in Telecommunication or Computer Science</span></li><li><span>7+ years’ Work experience with minimum work experience of 1-3+ years in a Consulting role (or equivalent)</span></li><li><span>hands on experience on the following:</span><ul><li><span>Next Generation Firewalls (NGFW)</span></li><li><span>Proxy servers (Bluecoat, IronPorts)</span></li><li><span>Antivirus and Antimalware.</span></li><li><span>IDS & IDP (Juniper, Fortinet, Cisco)</span></li><li><span>URL & Content filtering solution.</span></li><li><span>Unified threat management.</span></li><li><span>Application switches (Alteon, BigIP)</span></li><li><span>Unix/Linux operating system.</span></li><li><span>Cloud Security (ZScaler, Netskope, Microsoft)</span></li><li><span>Certification in at least 1 security domain (CISM, CISSP, etc..) is a plus</span></li><li><span>Fortinet</span></li><li><span>Zscaler</span></li><li><span>Palo Alto</span></li><li><span>Forcepoint</span></li><li><span>F5 (DDOS, WAF, out of path scrubbing center)</span></li><li><span>OT security (OT firewalls, OT/IT integration, … etc.)</span></li><li><span>DevSoc/DevOps</span></li></ul></li><li><span>Experience reading and understanding packet captures with tools like Sniffer and Wireshark</span></li><li><span>Strong communication skills with customers, as well as internal company groups.</span></li><li><span>Keep customers/partners regularly informed of problem investigation, and resolution throughout support case lifecycle.</span></li><li><span>Technical problem-solving ability with demonstrated ability to learn quickly</span></li><li><span>Able and willing to travel</span></li><li><span>Excellent business writing and presentation skills in English</span></li><li><span>Strong sense of self-discipline and the ability to get things done under little supervision</span></li><li><span>Fluent in both spoken and written English, other language is a plus</span></li><li><span>Excellent communication and interpersonal skills</span></li><li><span>Excellent customer facing skills</span></li><li><span>Excellent team player</span></li><li><span>Reasonable business & commercial acumen</span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<h2 class="h5">Job description</h2>
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Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Customer Management <p><strong>Job Sub Function: </strong></p><br><br> Non-Technical Customer Service <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Cairo, Egypt <p><strong>Job Description:</strong></p><br><br> <p><strong>Role Overview:</strong></p><br><br> <p>The Customer Service Associate will report directly to the Customer Service Manager. This role will manage Order-to-Invoice (OTI) process, ensuring customer orders are processed accurately, timely and efficiently from order receipt until invoice generation. This role will also manage the end-to-end distributor claims with stakeholders to drive process improvement, cost-efficiencies and customer satisfaction.</p><br><br> <p><strong>Major Responsibilities:</strong></p><br><br> <ul><li>Working closely with Supply Chain department for order to Invoice process.</li><li>Order creation in SAP once received from counterpart in supply chain.</li><li>Make any required changes in orders when needed.</li><li>Working with Invoice to Cash department for orders credit release process.</li><li>Working with supply chain master data team in setting up any new material code in SAP, for new price setting.</li><li>Responsible for listing and or delisting any product in SAP.</li><li>Run SAP reports that can support in order invoicing process.</li><li>Raising tender contracts for orders creation.</li><li>Sharing invoices with distributors.</li><li>Responsible on SAP invoicing process and sharing the invoices with the shipping team for shipment execution process.</li><li>Raising a new price setup request for Supply chain master data team.</li><li>Act as a link between all stakeholders for resolving claims, managing the E2E process:</li><li>Receive claims from customers and enter them into S-Case management tool in a timely manner, making all necessary integrity and quality checks.</li><li>Month end closing for the accruals.</li><li>Maintain and build strong working relationships with distributors, respond fast and reliably to their questions and claims.</li><li>Manage Claims Automation projects.</li><li>Working with external and Internal Stakeholders to find a solution for Disputed cases.</li><li>Apply knowledge of the relevant SAP functionalities.</li><li>Fulfill all Audit requirements.</li><li>Fulfill Company SOX controls.</li><li>Monthly Customer SOA reconciliation.</li></ul> <p><strong>Main performance measures (Performance Goals)</strong></p><br><br> <ul><li>Claims Resolutions.</li><li>Number of credit notes issued.</li><li>Number of claims logged.</li><li>Claim resolution cycle time.</li><li>Customer Satisfaction.</li><li>Percentage of overdue claims versus total received claims per distributor monthly.</li><li>Percentage of non-solved disputed cases versus total disputed case monthly.</li><li>Order creation within 2 working days from receiving from Supply chain team.</li><li>Run invoice reports to issue the ready invoice twice/three times per day.</li><li>Raising products new price request to Supply chain within 24 hours.</li><li>Experience working with quantitative & qualitative numbers and creating reports</li><li>Experience in SAP</li><li>Expert in Excel</li><li>Excellent communication skills, with clear and concise written communication skills.</li><li>Attention to details and thoroughness</li><li>Managing complexity</li><li>Using Own Initiative</li><li>Strong organizational and execution skills</li><li>Stress Management</li><li>Empathy</li><li>Collaborative team player, committed to strong partnerships and collective success.</li></ul> <p><strong></strong><strong>Experience Required: </strong></p><br><br> <p>minimum 3 Years’ experience </p><br><br> <p><strong>Education</strong>: Bachelor Degree of Business or equivalent.</p><br><br> <ul><li>Experience in <strong>Supply Chain and finance</strong> is a plus.· </li><li><strong>Stakeholder collaboration:</strong> Strong ability to build and maintain effective partnerships with internal and external senior stakeholders.</li><li><strong>Language</strong>: English, Arabic.</li><li><strong>Department & Location: </strong>Regional Demand & Supply, Emerging Markets Cairo, Egypt</li><li>Relocation availability: No</li><li><strong>Reports to: </strong>Customer service Manager for MEWA region.</li><li><strong>Main Interactions within the organization: </strong>Supply Chain with all its different functions Finance, Commercial Operations and Value ChainCompliance / Quality</li><li><strong>Leadership Behaviors Required:</strong><em><strong>Guided by our Credo and Purpose, lead with a C.E.O. mindset — Compete, Execute, Optimize — to elevate performance and deliver impact for patients, customers, and teams. Be the C.E.O. of your own work: take ownership, make decisions, and act with accountability.</strong></em></li><li><strong>Credo</strong>: Commitment to Our Credo means embodying its principles in every decision and action.</li><li>Ø Lead by creating the right environment to enable prioritization and achieve organizational outcomes</li><li>Ø Develop people through providing actionable and objective feedback and supporting learning and development opportunities</li><li>Ø Cultivate a workplace where every employee feels a profound sense of belonging and is empowered to thrive <strong>Compete: </strong>Strive to win with integrity. Focus on what matters most, set stretch goals, and prioritize the levers that drive real business impact always with responsibility and compliance. Bring the voice of the customer and patient into everything you do. <strong>Execute:</strong> Deliver with discipline. Be clear on ownership, act with urgency, and use transparent scorecards to track progress. Focus on solving problems, not storytelling.<strong>Optimize: </strong>Improve how we work. Prioritize and simplify where it makes sense, learn continuously, and lead inclusively to build a culture of belonging. Give honest, ongoing and direct feedback — be J&J Direct.</li></ul> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Analytical Reasoning, Business Behavior, Customer Centricity, Customer Intelligence, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Data Analysis, Execution Focus, Issue Escalation, Mentorship, Order Processing, Service Excellence, Service Request Management <br> </div>
<p><strong>Job Summary</strong></p><p>The Deputy Project Design Authority (Deputy PDA) supports the Project Design Authority (PDA) in ensuring the technical integrity, compliance, and performance of the signalling solution throughout the project lifecycle. The Deputy PDA provides technical leadership for signalling and interlocking engineering activities, working closely with the Project PDA, engineering teams, customer representatives, and project stakeholders. The role is responsible for supporting the governance of signalling system architecture and detailed design activities and ensuring compliance with contractual requirements, railway standards, operational requirements, safety requirements, and company engineering policies. The Deputy PDA acts as the local technical focal point for signalling and interlocking design matters and may represent the PDA in technical meetings, design reviews, and customer discussions when delegated.</p><p><strong>Job Responsibilities</strong></p><p>The primary activities of the Deputy PDA are:</p><ul><li>Support the Project PDA in maintaining the overall technical integrity and compliance of the signalling solution.</li><li>Coordinate signalling and interlocking design activities between local and remote engineering teams.</li><li>Act as a technical interface with the Customer regarding signalling architecture, design, performance, and operational requirements.</li><li>Review customer comments and technical queries and support their timely resolution.</li><li>Ensure compliance of the signalling solution with contractual requirements, applicable railway standards, company engineering processes, and regulatory requirements.</li><li>Participate in the definition and validation of signalling system architecture and technical design solutions.</li><li>Support the Project PDA in managing technical risks, opportunities, assumptions, and constraints throughout project execution.</li><li>Review signalling design deliverables, including:</li><ul><li>Interlocking Principles Control Tables</li><li>Signalling Design Specifications</li><li>Interface Design Documents</li></ul><li>Verify that signalling and interlocking designs are compliant with operational requirements, signalling principles, and safety requirements.</li><li>Participate in design reviews, technical assessments, hazard reviews, verification, validation, and acceptance activities.</li><li>Participate in technical meetings and peer reviews with engineering, safety, RAMS, operations, installation, testing, and commissioning stakeholders.</li><li>Act on behalf of the Project PDA when delegated and provide technical leadership during periods of absence.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related discipline.</li><li>Minimum 8 to 10 years of experience in railway signalling design and implementation.</li><li>Minimum 3 to 5 years of experience in a senior signalling engineering, lead signalling engineering, design management, or equivalent technical leadership role.</li><li>Proven experience in the delivery of railway signalling projects from design through testing, commissioning, and acceptance.</li><li>Experience coordinating multidisciplinary engineering teams and managing technical interfaces.</li><li>Proven customer-facing experience within railway infrastructure projects.</li><li><strong>Signalling and Interlocking Knowledge</strong></li><ul><li>Strong knowledge of railway signalling principles, operating rules, and operational concepts.</li><li>Extensive knowledge of signalling system architecture and detailed signalling design.</li><li>Strong expertise in Computer-Based Interlocking (CBI) systems and interlocking application engineering.</li><li>Proven experience in the review and validation of:</li><ul><li>Signalling Layout Plans</li><li>Interlocking Principles Control Tables</li><li>Route Locking Logic</li><li>Route Release Logic</li><li>Flank Protection</li><li>Overlap Design</li><li>Train Detection Design</li><li>Application Data Interface Specifications</li></ul><li>Good knowledge of:</li><ul><li>Point Machines</li><li>Track Circuits</li><li>Axle Counters</li><li>Object Controllers</li><li>ATS</li><li>Traffic Management</li><li>OCC</li></ul><li>Experience in signalling system integration and interface management.</li><li><strong>Railway Standards and Safety</strong></li><li>Good knowledge of railway signalling standards and engineering best practices.</li><li>Familiarity with EN 50126, EN 50128, EN 50129 and CENELEC railway safety standards.</li><li>Experience in safety-critical railway systems.</li><li><strong>Technical Leadership</strong></li><li>Strong technical review and problem-solving capabilities.</li><li>Ability to support technical decision-making and design governance activities.</li><li>Capability to represent the Project PDA during technical reviews and customer meetings.</li><li>Ability to lead technical workshops and multidisciplinary engineering reviews.</li><li><strong>Communication Skills</strong></li><li>Excellent verbal and written communication skills in English.</li><li>Strong stakeholder management and customer communication skills.</li><li>Ability to prepare and present technical reports, engineering assessments, and design review outcomes.</li><li>Strong teamwork and coordination skills in an international engineering environment.</li></ul><li>Preferred Qualifications:</li><ul><li>Previous experience on Metro signalling projects.</li><li>Experience with modern signalling technologies CBTC and interlocking platforms.</li><li>Experience with ATO, ATP, ATS.</li></ul></ul>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced RAN optimisation expert to drive radio network performance across 2G, 3G, 4G, and 5G technologies. This role focuses on ensuring excellent customer experience through continuous monitoring, troubleshooting, optimisation, and auditing of radio access networks. The individual will contribute to network strategy evolution, capacity planning, and technical governance while supporting knowledge growth across the wider optimisation community.</p>
<h4>What you’ll do</h4>
<ul>
<li>Monitor, troubleshoot, and optimise radio network performance across a defined area using system KPIs, field measurements, and crowdsourced data</li>
<li>Identify and resolve worst-cell and accessibility, retainability, and throughput issues</li>
<li>Conduct radio optimisation audits covering parameters, neighbours, licences, and hardware configurations</li>
<li>Propose and assess optimisation actions, including physical and software-based solutions</li>
<li>Lead utilisation and capacity studies across radio resources, interfaces, and signalling channels</li>
<li>Support multi-carrier strategies and multi-RAT interoperability for circuit-switched and packet-switched services</li>
<li>Evaluate new software releases and features, including trials and parameter assessments</li>
<li>Support customer complaint resolution and prepare networks for special events</li>
<li>Contribute to global audits and regional studies to maintain consistent network performance</li>
<li>Share knowledge, mentor less-experienced colleagues, and contribute to team technical development</li>
<li>Provide technical guidance and influence across optimisation teams and stakeholders</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Degree-qualified in electrical, communications, or electronic engineering</li>
<li>Bring extensive experience (typically 8+ years) in radio planning and optimisation</li>
<li>Demonstrate strong hands-on expertise across 2G, 3G, 4G, and 5G technologies</li>
<li>Experienced in analysing KPIs, traces, field measurements, and crowdsourced data</li>
<li>Comfortable working with optimisation tools and reporting platforms (e.g. TEMS, MS Office)</li>
<li>Experienced in capacity management, traffic steering, feature trials, and vendor swap activities</li>
<li>Confident communicator with strong stakeholder, presentation, and reporting skills</li>
<li>Able to provide technical leadership and collaborate across diverse teams</li>
<li>Exposure to multi-vendor environments is advantageous</li>
<li>Automation or programming capability is a plus</li>
<li>German language proficiency (B2 level) is an advantage</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on advanced radio technologies, including large-scale 5G networks</li>
<li>Exposure to regional and global optimisation programmes and audits</li>
<li>A collaborative environment that values learning, knowledge-sharing, and technical excellence</li>
<li>The chance to influence network strategy and customer experience at scale</li>
<li>Career development within a global technology organisation</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced optimisation techniques across multi-RAT and multi-carrier networks</li>
<li>Deeper exposure to capacity modelling, traffic forecasting, and performance governance</li>
<li>Hands-on experience with new software features, releases, and optimisation innovations</li>
<li>Enhanced stakeholder management and technical influencing skills</li>
<li>Broader understanding of end-to-end network performance and service impact</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p>•Issue customer invoices and record collections accurately.<br>•Monitor customer balances, prepare AR aging, and follow up on overdue amounts. •Reconcile customer accounts and resolve discrepancies. <br>•Prepare daily cash and AR reports for head office.<br>•Responsible for collecting cash from sales reps.<br>•Responsible for branch treasury.<br>•Support month-end closing related to AR.<br>•Record all cash transaction in the system in the branch (Payments, Credit notes, Expenses, petty cash).<br>•Send Daily reports for branch position.<br></p><p><strong>Requirements</strong></p><p>•Bachelor’s degree in Accounting, Finance, or a related field.<br>•2–4 years of experience in AR or branch accounting.<br>•Good understanding of invoicing, collections, and cash handling.<br>•Experience with accounting or ERP systems.<br>•Good MS Excel skills<br>•Strong attention to detail and accuracy.<br></p><p></p>
<p>1- Receiving the daily work (maintenance) order schedule from the branch supervisor.<br>2- Arranging the work order schedule according to the route.<br>3 Review the permission to dispense spare parts and products before receiving them from the warehouse.<br>4 Contact customers one hour before the visit (maintenance) to confirm the maintenance appointment.<br>5 Follow up with customers in the event of a delay or cancellation of the maintenance appointment.<br>6 Submit the work order schedule after the end of the day to the branch supervisor.<br>7 Submitting invoices (financial pledge) to the branch supervisor.<br>8 Settlement of the covenant of spare parts and products with the warehouses. Think outside the box with us! #shapeandcreate</p>
<p>Responsibilities Process and track employee and company expenses. Assist with monthly payroll preparation and processing. Maintain accurate financial records and accounting documentation. Reconcile expenses, payroll data, and related accounts. Prepare basic financial reports and assist with month-end closing. Ensure compliance with internal financial policies and procedures. Coordinate with HR and other departments regarding payroll and employee-related financial matters.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements: Bachelor s degree in Finance, Accounting, or a related field. 1 2 years of experience in accounting, preferably with payroll experience. Good knowledge of accounting principles and financial processes. Good Excel skills and strong attention to detail. Fluent English, both written and spoken. Ability to work independently and meet deadlines.</p>
<p>main job details Perform daily Accounts Payable transactions and maintain vendor master data. Assist in month-end closing activities related to Accounts Payable. Maintain organized filing systems for tax records, invoices, and payment receipts. Support treasury operations, including bank reconciliations, daily cash position updates, and processing bank transfers/payments. Assist in monitoring cash flow and coordinating with banks on transfers, guarantees, or other treasury-related requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements Education Bachelor s degree in Accounting or Finance. Skills - Proficiency in MS Excel - Strong attention to detail and accuracy Experience From 1 to 2 years of experience in Accounts Payable / General Accounting; hands-on experience with the SAP ERP system is a MUST.</p>
<p><strong><em>The intern will learn:</em></strong></p><ul><li><p>An inside view of Prometeon's work environment of multinational & exposure to the Tyre manufacturing.</p></li><li><p>A chance to develop strong communication, teamwork, and problem-solving skills.</p></li><li><p>An actual on-the-job training that will help secure better career opportunities in the future.</p></li></ul><p></p><p><strong><em>Internship Benefits:</em></strong></p><ul><li><p>Internship monthly allowance.</p></li><li><p>Company Daily Restaurant Meals.</p></li><li><p>Transportation provided to the factory (from the nearest meeting point).</p></li><li><p>Certificate by the end of the program.</p></li><li><p>Social Insurance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fresh graduate with Bachelor's degree in Chemical, Production engineering.</strong></p></li><li><p><strong>Alexandria resident is a must</strong></p></li><li><p><strong>Analytically, dynamic, self-learning.</strong></p></li><li><p>Fluency in English language.</p></li><li><p>Excellent MS office knowledge.</p></li><li><p>Ability to self-motivate and multi-task and work independently or within a team.</p></li></ul><p></p>
<p><strong>Role Purpose:</strong> Administer servers, virtualization, Active Directory, Microsoft environments, and IT infrastructure, while supporting end-users across offices and factories.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage Windows Server, Active Directory, DNS/DHCP, and Group Policies.</p></li><li><p>Administer Microsoft 365 / Entra ID and VMware virtualization.</p></li><li><p>Perform patching, upgrades, backups, and recovery operations.</p></li><li><p>Monitor system availability, performance, and incidents.</p></li><li><p>Provide help desk support for PCs, applications, and Microsoft services.</p></li><li><p>Apply IT security policies, MFA, and endpoint protection.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s in IT/Computer Science or equivalent.</p></li><li><p>3–5 years of system administration experience.</p></li><li><p>Hands-on Windows Server and Active Directory expertise.</p></li><li><p>VMware and backup technology experience preferred.</p></li><li><p>Strong troubleshooting and communication skills.</p></li><li><p>Microsoft, VMware, or Veeam certifications.</p></li><li><p>PowerShell scripting and automation.</p></li><li><p>ITIL Foundation knowledge.</p></li></ul><p></p>
<ul><li><p>Maintain and review general ledger transactions and journal entries.</p></li><li><p>Process and review supplier and subcontractor invoices.</p></li><li><p>Match invoices with purchase orders, contracts, and delivery documents.</p></li><li><p>Prepare and review payment requests and schedules.</p></li><li><p>Perform supplier reconciliations and resolve discrepancies.</p></li><li><p>Support month-end closing and account reconciliations.</p></li><li><p>Ensure compliance with accounting standards and internal controls.</p></li><li><p>Coordinate with procurement, projects, and treasury teams.</p></li><li><p>Support internal and external audits.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance.</p></li><li><p>5+ years of experience in GL and/or AP accounting.</p></li><li><p>Experience in industrial or construction companies is preferred.</p></li><li><p>Strong knowledge of GL and AP processes.</p></li><li><p>Advanced Excel and ERP/accounting systems experience.</p></li><li><p>High attention to detail and ability to meet deadlines.</p></li><li><p>Strong communication and coordination skills.</p></li></ul><p></p>
<p><strong>Accountant</strong>:</p><ul><li><p>Record day-to-day financial transactions, including accounts payable and receivable</p></li><li><p>Support monthly, quarterly, and year-end closing activities</p></li><li><p>Reconcile bank statements, vendor accounts, and intercompany transactions</p></li><li><p>Prepare invoices, purchase orders, and expense reports</p></li></ul><p></p><p><strong>Logistic</strong>:</p><ul><li><p> Coordinate transportation of equipment, materials, and supplies to and from field sites</p></li><li><p>Track shipments and update stakeholders on delivery status and delays</p></li><li><p>Maintain accurate inventory and logistics records</p></li><li><p>Prepare shipping documents, customs paperwork, and permits where required</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Accounting, Finance, Logistics, Supply Chain Management, Business, or a related field</p></li><li><p>2–4 years of experience in accounting, logistics, or a related area</p></li><li><p><strong>Suez </strong>residence is a must</p></li><li><p>Strong organizational skills with the ability to switch between financial and operational tasks.</p></li></ul><p></p>
<ul><li><p><strong>Familiar with A and A+ customer categories </strong></p></li><li><p><strong>VIP account management </strong></p></li><li><p><strong>Customer complaints handlings </strong></p></li><li><p><strong>Inbound and outbound calls</strong></p></li><li><p><strong>Customers inquiries handling (phone/social media/emails)</strong></p></li><li><p><strong>Reporting and analysis </strong></p></li><li><p><strong>Communicating with back offices and non-customer-facing departments </strong></p></li><li><p><strong>Great ability to multitask </strong></p></li><li><p><strong>Familiar with loyalty programs and C. Sat practices </strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Excellent English Language </strong></p></li><li><p><strong>Customer service experience from 3 to 5 years </strong></p></li><li><p><strong>Experience in high-end products/services or luxury brands</strong></p></li><li><p><strong>Very good experience dealing with A and A+ customer categories </strong></p></li><li><p><strong>Very presentable with excellent communication and service promoting skills</strong></p></li><li><p><strong>Passionate about fashion and luxury products </strong></p></li><li><p><strong>Face to face customer service experience </strong></p></li></ul><p></p>
<p><strong>Key Responsibilities </strong></p><ul><li><p>Manage the financial administration of research grants and sponsored projects from award setup to closeout.</p></li><li><p>Review grant budgets is in accordance with sponsor guidelines and approved budgets.</p></li></ul><ul><li><p>Process and verify grant-related financial transactions, including purchase requests, invoices, payroll allocations, travel expenses, and reimbursements.</p></li><li><p>Maintain accurate financial records and supporting documentation for all assigned grants.</p></li><li><p>Prepare financial reports required by funding agencies and internal management.</p></li></ul><ul><li><p>Coordinate with the accounting team and other departments.</p></li><li><p>Assist in preparing grant budgets for new proposals and budget modifications.</p></li><li><p>Ensure compliance with institutional policies, donor regulations, and audit requirements.</p></li></ul><ul><li><p>Monitor grant end dates and assist with grant closeout procedures.</p></li><li><p>Maintain records of grant agreements, amendments, and financial correspondence.</p></li></ul><p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>The <strong>AI-Enabled QA Engineer</strong> will test the tools supporting acquisitions, financial analysis, approval workflows, and marketing operations, ensuring they are accurate and production-ready.</p><br><p>This role will write automated checks, test edge cases, validate AI-generated outputs against source data, and help define what “production-ready” means for the organization. The AI-Enabled QA Engineer will work closely with the engineer, product manager, M&A and marketing leads, and the Head of IT.</p><br>Location<p><strong>Fully Remote | Must overlap US Eastern business hours through 5:00 PM ET</strong></p><br>Key ResponsibilitiesQA & Test Automation<ul><li><p>Build test automation using Playwright, Cypress, or Selenium for interfaces and pytest or equivalent for underlying systems.</p><br></li><li><p>Design test cases from specifications using equivalence classes, boundaries, negative cases, and cases not covered by the original specification.</p><br></li><li><p>Run tests through CI pipelines so checks execute automatically.</p><br></li><li><p>Track and triage defects using Jira, Linear, or Azure DevOps.</p><br></li><li><p>Write actionable bug reports that engineers can use without requiring additional meetings.</p><br></li></ul>Data Validation & API Testing<ul><li><p>Use SQL to independently verify data through joins, aggregation, and record-level investigation.</p><br></li><li><p>Validate data at scale through row counts, duplicate detection, orphaned records, referential integrity, and reconciliation of totals.</p><br></li><li><p>Test APIs using Postman or code.</p><br></li><li><p>Validate status codes, payload structures, authentication failures, and behavior on repeated identical requests.</p><br></li></ul>AI Output & Document Testing<ul><li><p>Evaluate AI-generated output using a fixed set of examples.</p><br></li><li><p>Measure precision and recall using historical cases.</p><br></li><li><p>Run regression tests following prompt changes.</p><br></li><li><p>Check AI-generated output for fabricated facts.</p><br></li><li><p>Verify that fields extracted from financial statements can be traced back to their source documents.</p><br></li><li><p>Test document extraction against scenarios such as scanned documents, rotated pages, and missing signatures.</p><br></li><li><p>Verify target-analysis summaries against source financials so every number in an AI-generated summary is traceable to a document.</p><br></li></ul>Workflow & Notification Testing<ul><li><p>Test the diligence data room against cases including missing documents, duplicate uploads, and rooms that appear complete but are not.</p><br></li><li><p>Test notifications to ensure they trigger when a room stalls without generating unnecessary alerts.</p><br></li><li><p>Test the approval step on the priority tracker to ensure nothing is submitted without review, including attempts to bypass the approval process.</p><br></li><li><p>Write test cases for AI-generated outputs that every change must continue to pass.</p><br></li></ul>Brand Asset Quality Assurance<ul><li><p>Check generated brand assets across eight to ten new brands.</p><br></li><li><p>Verify that each generated asset contains the correct brand name, logo, and colours.</p><br></li><li><p>Ensure assets do not contain branding belonging to another brand.</p><br></li></ul>Production Readiness<ul><li><p>Develop the production-ready checklist with the Product Manager and Head of IT.</p><br></li><li><p>Apply the production-ready checklist to the first tool.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years of QA experience</strong> across both manual and automated testing.</p><br></li><li><p>Experience testing data-heavy applications rather than only user interfaces.</p><br></li><li><p>Experience with test automation in code.</p><br></li><li><p>Experience evaluating AI-generated outputs methodically.</p><br></li><li><p>Experience with data validation and API testing.</p><br></li><li><p>Experience testing document-heavy or extraction-based systems is a plus.</p><br></li><li><p>Experience checking creative or brand output for consistency is a plus.</p><br></li><li><p>Healthcare data experience is a plus.</p><br></li><li><p>Finance or accounting testing experience is a plus.</p><br></li><li><p>Test automation experience within a Microsoft environment is a plus.</p><br></li><li><p>Experience creating a definition of done that an organization adopted is a plus.</p><br></li></ul>Skills<ul><li><p>Hands-on ability to use Playwright, Cypress, or Selenium for interface testing.</p><br></li><li><p>Ability to use pytest or equivalent for automated testing.</p><br></li><li><p>SQL skills for joins, aggregation, and independent data verification.</p><br></li><li><p>Ability to test APIs using Postman or code.</p><br></li><li><p>Strong test-case design skills covering equivalence classes, boundaries, negative cases, and overlooked scenarios.</p><br></li><li><p>Ability to validate row counts, duplicates, orphaned records, referential integrity, and data reconciliation.</p><br></li><li><p>Ability to evaluate AI output using golden sets, precision and recall, regression testing, and fabricated-fact checks.</p><br></li><li><p>Ability to test document extraction and trace extracted information back to source documents.</p><br></li><li><p>Ability to run automated tests through CI pipelines.</p><br></li><li><p>Ability to track and triage defects using Jira, Linear, or Azure DevOps.</p><br></li><li><p>Ability to write clear, actionable bug reports.</p><br></li><li><p>Understanding that AI-generated outputs can fail confidently, plausibly, and inconsistently.</p><br></li><li><p>Ability to document processes and testing standards.</p><br></li><li><p>Performance testing, synthetic test-data generation, accessibility checks, and Power Platform testing are additional skills that are beneficial but not required.</p><br></li></ul>What Success Looks Like<p>Within the first 90 days:</p><br><ul><li><p>The diligence data room is tested against realistic edge cases.</p><br></li><li><p>Target-analysis summaries are verified against source financials.</p><br></li><li><p>The notification system is tested for both required notifications and unnecessary alerts.</p><br></li><li><p>The approval step on the priority tracker prevents unreviewed submissions.</p><br></li><li><p>A fixed set of test cases is established for AI-generated output.</p><br></li><li><p>Generated assets across eight to ten brands are checked for correct brand names, logos, and colours.</p><br></li><li><p>A production-ready checklist is written with the Product Manager and Head of IT and applied to the first tool.</p><br></li></ul>Opportunity<p>The <strong>AI-Enabled QA Engineer</strong> will work directly with the engineer, Product Manager, M&A and marketing leads, and Head of IT to establish testing standards for tools supporting acquisitions, financial analysis, approval workflows, and brand assets. The role combines manual and automated QA, with half of the work focused on building checks that can run automatically.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<p>Fixed-term contract Full-time At least 2 years of experience (Junior level) Bachelor degree Engineering/Maintenance Supervisor Apply Mission JOB PURPOSE The primary goal of this position is to ensure the safe, efficient, and reliable operation of escalator and elevator systems within Cairo Metro Line 3 by leading maintenance activities, managing safety compliance, and overseeing subcontractor performance. This role contributes to the development of maintenance strategies, supports capital investments, and plays an integral part in sustainability and commercial initiatives, with a strong emphasis on continuous improvement and asset optimization. Profile RESPONSIBILITIES/DUTIES Maintenance Activities and Troubleshooting Perform scheduled maintenance checks and routine servicing for escalators and elevators, ensuring optimal performance in accordance with specifications and regulatory requirements. Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in escalators and elevators, ensuring rapid resolution. Supervise repair works on damaged assets and ensure the use of proper tools and equipment during repairs. Perform corrective maintenance and quick-track resolutions to minimize downtime and ensure continuous asset performance. Assist in the rehabilitation of existing railway assets to extend service life and improve safety. Conduct tests, inspections, and installations as required to ensure proper functionality and system efficiency. Technical Analysis and Optimization Conduct performance analysis and simulations to optimize system efficiency and functionality. Perform asset condition assessments and monitoring surveys, providing reports for condition-based maintenance and quality control. Identify root causes of failures and recommend corrective actions to restore system functionality. Team Management and Collaboration Lead the escalator and elevator technician team, ensuring coordination with service providers and other engineering disciplines. Oversee team rosters, and shift management, and ensure adequate staffing to meet operational needs. Interface with operations and maintenance teams to facilitate and support their activities. Work closely with other technicians, engineers, and contractors to ensure effective coordination of maintenance tasks. Collaborate with safety inspectors and regulatory authorities to conduct audits and ensure compliance with all regulations. Emergency Response and Field Assessments Respond promptly to service calls and emergency situations, ensuring swift and effective resolution of issues. Conduct field surveys and assessments to gather data for engineering studies or project planning. Support the implementation of new projects by providing valuable insights into the current infrastructure's condition. Reporting and Documentation Prepare detailed technical reports and documentation for maintenance activities, inspections, and performance evaluations. Maintain accurate records of all maintenance actions, including failures, repairs, and corrective actions taken. Track all activities and report on asset conditions to recommend future maintenance or upgrades. Safety Ensure all maintenance activities adhere to relevant safety standards, regulations, and company policies. Conduct regular safety audits and participate in incident investigations to continuously improve safety protocols. Monitor and ensure compliance with environmental and safety rules, promptly alerting the Executive Maintenance team of any issues. Implement quality control measures and ensure that all maintenance work complies with safety standards. Ensure adherence to 5S and lean manufacturing standards for operational safety and efficiency. Maximo Manage and oversee the operation of the Enterprise Asset Management System (Maximo) to track and report maintenance activities, ensuring data accuracy and up-to-date records. Validate and report inspection results, maintenance activities, and repairs performed, ensuring compliance with standard operating procedures. Contribute to the development of maintenance budgets, ensuring that expenditures align with allocated resources. Perform asset condition surveys, analyze asset performance, and provide recommendations for corrective actions or improvements. Document maintenance activities, including design reports, specifications, and user manuals. Manage and ensure proper documentation for equipment failures, corrective actions, and scheduled maintenance. Ensure all work activities are closed in Maximo once the work has been completed (as per the defined company timescales).</p><p><strong>Desired Candidate Profile</strong></p><p>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Qualifications: Bachelor s degree in Mechanical or Electrical Engineering. Knowledge: In-depth technical knowledge of elevator and escalator systems and maintenance programs. Strong understanding of safety principles related to escalator and elevator maintenance. Expertise in preventive maintenance and asset management systems (Maximo preferred). Familiarity with operational characteristics and service requirements of elevators and escalators. Experience in team management and coordination within a maintenance environment. Experience: At least 3-5 years of experience in maintenance and project management. Experience with change management processes and improving methods and quality. Previous experience with CMMS/BMS systems, specifically Maximo, is highly desirable. DESIRED BEHAVIORS Leadership & Team Management: Capable of effectively leading and motivating diverse teams, delegating tasks appropriately, and maintaining a productive, respectful work environment. Decision-Making Under Pressure: Demonstrates the ability to assess situations quickly and make sound, confident decisions during emergencies or operational disruptions. Communication & Interpersonal Skills: Communicates clearly and respectfully across all levels, fostering collaboration between internal teams, subcontractors, and external stakeholders. Accountability & Ownership: Takes full responsibility for team performance, safety compliance, and maintenance outcomes, following through on commitments and driving results. Adaptability & Resilience: Remains flexible and composed in dynamic or high-stress situations, adapting to change while maintaining focus on operational goals. Attention to Detail: Maintains a strong focus on quality, safety, and process compliance, with an eye for identifying potential issues before they escalate. Problem-Solving & Critical Thinking: Approaches challenges with a logical, solution-oriented mindset, identifying root causes and implementing effective corrective actions. Time Management & Prioritization: Balances multiple priorities efficiently, ensures deadlines are met, and responds to urgent tasks without compromising ongoing operations. Continuous Improvement Orientation: Actively seeks opportunities to improve processes, performance, and workplace practices through feedback, innovation, and reflection. Integrity & Professionalism: Upholds ethical standards, demonstrates reliability, and maintains confidentiality in all aspects of work.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The primary goal of this position is to ensure the safe, efficient, and reliable operation of escalator and elevator systems within Cairo Metro Line 3 by leading maintenance activities, managing safety compliance, and overseeing subcontractor performance. This role contributes to the development of maintenance strategies, supports capital investments, and plays an integral part in sustainability and commercial initiatives, with a strong emphasis on continuous improvement and asset optimization.</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Maintenance Activities and Troubleshooting</b></p><br><br><p>•Perform scheduled maintenance checks and routine servicing for escalators and elevators, ensuring optimal performance in accordance with specifications and regulatory requirements.</p><br><br><p>•Diagnose and troubleshoot mechanical, electrical, and hydraulic issues in escalators and elevators, ensuring rapid resolution.</p><br><br><p>•Supervise repair works on damaged assets and ensure the use of proper tools and equipment during repairs.</p><br><br><p>•Perform corrective maintenance and quick-track resolutions to minimize downtime and ensure continuous asset performance.</p><br><br><p>•Assist in the rehabilitation of existing railway assets to extend service life and improve safety.</p><br><br><p>•Conduct tests, inspections, and installations as required to ensure proper functionality and system efficiency.</p><br><br><p><b>Technical Analysis and Optimization</b></p><br><br><p>•Conduct performance analysis and simulations to optimize system efficiency and functionality.</p><br><br><p>•Perform asset condition assessments and monitoring surveys, providing reports for condition-based maintenance and quality control.</p><br><br><p>•Identify root causes of failures and recommend corrective actions to restore system functionality.</p><br><br><p><b>Team Management and Collaboration</b></p><br><br><p>•Lead the escalator and elevator technician team, ensuring coordination with service providers and other engineering disciplines.</p><br><br><p>•Oversee team rosters, and shift management, and ensure adequate staffing to meet operational needs.</p><br><br><p>•Interface with operations and maintenance teams to facilitate and support their activities.</p><br><br><p>•Work closely with other technicians, engineers, and contractors to ensure effective coordination of maintenance tasks.</p><br><br><p>•Collaborate with safety inspectors and regulatory authorities to conduct audits and ensure compliance with all regulations.</p><br><br><p><b>Emergency Response and Field Assessments</b></p><br><br><p>•Respond promptly to service calls and emergency situations, ensuring swift and effective resolution of issues.</p><br><br><p>•Conduct field surveys and assessments to gather data for engineering studies or project planning.</p><br><br><p>•Support the implementation of new projects by providing valuable insights into the current infrastructure's condition.</p><br><br><p><b>Reporting and Documentation</b></p><br><br><p>•Prepare detailed technical reports and documentation for maintenance activities, inspections, and performance evaluations.</p><br><br><p>•Maintain accurate records of all maintenance actions, including failures, repairs, and corrective actions taken.</p><br><br><p>•Track all activities and report on asset conditions to recommend future maintenance or upgrades.</p><br><br><p><b>Safety</b></p><br><br><p>•Ensure all maintenance activities adhere to relevant safety standards, regulations, and company policies.</p><br><br><p>•Conduct regular safety audits and participate in incident investigations to continuously improve safety protocols.</p><br><br><p>•Monitor and ensure compliance with environmental and safety rules, promptly alerting the Executive Maintenance team of any issues.</p><br><br><p>•Implement quality control measures and ensure that all maintenance work complies with safety standards.</p><br><br><p>•Ensure adherence to 5S and lean manufacturing standards for operational safety and efficiency.</p><br><br><p><b>Maximo </b></p><br><br><p>•Manage and oversee the operation of the Enterprise Asset Management System (Maximo) to track and report maintenance activities, ensuring data accuracy and up-to-date records.</p><br><br><p>•Validate and report inspection results, maintenance activities, and repairs performed, ensuring compliance with standard operating procedures.</p><br><br><p>•Contribute to the development of maintenance budgets, ensuring that expenditures align with allocated resources.</p><br><br><p>•Perform asset condition surveys, analyze asset performance, and provide recommendations for corrective actions or improvements.</p><br><br><p>•Document maintenance activities, including design reports, specifications, and user manuals.</p><br><br><p>•Manage and ensure proper documentation for equipment failures, corrective actions, and scheduled maintenance.</p><br><br><p>•Ensure all work activities are closed in Maximo once the work has been completed (as per the defined company timescales). </p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</b></p><br><br><p><b>Qualifications:</b></p><br><br><p>•Bachelor’s degree in Mechanical or Electrical Engineering.</p><br><br><p><b>Knowledge:</b></p><br><br><p>•In-depth technical knowledge of elevator and escalator systems and maintenance programs.</p><br><br><p>•Strong understanding of safety principles related to escalator and elevator maintenance.</p><br><br><p>•Expertise in preventive maintenance and asset management systems (Maximo preferred).</p><br><br><p>•Familiarity with operational characteristics and service requirements of elevators and escalators.</p><br><br><p>•Experience in team management and coordination within a maintenance environment.</p><br><br><p><b>Experience:</b></p><br><br><p>•At least 3-5 years of experience in maintenance and project management.</p><br><br><p>•Experience with change management processes and improving methods and quality.</p><br><br><p>•Previous experience with CMMS/BMS systems, specifically Maximo, is highly desirable.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Leadership & Team Management: Capable of effectively leading and motivating diverse teams, delegating tasks appropriately, and maintaining a productive, respectful work environment.</p><br><br><p>•Decision-Making Under Pressure: Demonstrates the ability to assess situations quickly and make sound, confident decisions during emergencies or operational disruptions.</p><br><br><p>•Communication & Interpersonal Skills: Communicates clearly and respectfully across all levels, fostering collaboration between internal teams, subcontractors, and external stakeholders.</p><br><br><p>•Accountability & Ownership: Takes full responsibility for team performance, safety compliance, and maintenance outcomes, following through on commitments and driving results.</p><br><br><p>•Adaptability & Resilience: Remains flexible and composed in dynamic or high-stress situations, adapting to change while maintaining focus on operational goals.</p><br><br><p>•Attention to Detail: Maintains a strong focus on quality, safety, and process compliance, with an eye for identifying potential issues before they escalate.</p><br><br><p>•Problem-Solving & Critical Thinking: Approaches challenges with a logical, solution-oriented mindset, identifying root causes and implementing effective corrective actions.</p><br><br><p>•Time Management & Prioritization: Balances multiple priorities efficiently, ensures deadlines are met, and responds to urgent tasks without compromising ongoing operations.</p><br><br><p>•Continuous Improvement Orientation: Actively seeks opportunities to improve processes, performance, and workplace practices through feedback, innovation, and reflection.</p><br><br><p>•Integrity & Professionalism: Upholds ethical standards, demonstrates reliability, and maintains confidentiality in all aspects of work.</p><br><br><br> </div>