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<p>The Technical Delivery Zendesk Integrations &amp; Configuration role designs, configures, and delivers Zendesk technical solutions, with a strong focus on API integrations, data flows, and technical platform configuration. The role partners with Digital Services Delivery, IT, and client stakeholders to translate requirements into scalable implementations, maintain stable production operations, and continuously enhance platform performance and automation. As the client s technical partner, you will lead technical workshops and client calls, guiding discussions from discovery through delivery. You will collaborate closely with internal teams including Professional Services Delivery, Solutions, Account Management, and other IT teams to ensure alignment and successful outcomes.</p><p>Your key responsibilities will include:</p><ul><li>Own the technical delivery of Zendesk integrations and advanced configuration, focusing on APIs, middleware/iPaaS data flows, webhooks, and authentication.</li><li>Translate functional requirements into technical designs (integration specs, data mapping, error handling, non-functional requirements) and validate with client IT and internal teams.</li><li>Build, configure, and maintain integration-related Zendesk components (connectors/apps, routing dependencies, automation enablers) and ensure secure, scalable implementations.</li><li>Lead technical workshops and client calls on architecture, integration decisions, and environment readiness (functional workshops/training/testing are BA-led).</li><li>Troubleshoot and resolve technical issues across integrations and platform configuration, performing root-cause analysis and driving permanent fixes.</li><li>Prepare production readiness: monitoring approach, operational handover inputs, and support procedures for integration components.</li></ul><p>Why You ll Love This Role:</p><ul><li>Be at the forefront of CX transformation, working with leading CXM technical delivery</li><li>Work with global clients across the U.S. and EMEA, delivering cutting-edge solutions in a fast-paced, dynamic environment</li><li>Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results</li><li>Drive business success by managing multiple projects and clients simultaneously, with opportunities to showcase your leadership and problem-solving skills</li><li>Grow professionally by working on complex, high-visibility projects while honing your technical, project management, and client relationship skills</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must have:</p><ul><li>5+ years experience in technical delivery / implementation / technical project management within SaaS, CRM, or enterprise applications</li><li>3-6 years Zendesk experience in a technical role (integration and/or platform technical configuration)</li><li>Strong client-facing capability: able to lead technical calls/workshops and serve as the technical point of contact</li><li>Proven ability to manage multiple customers/projects in parallel (portfolio delivery)</li><li>Hands-on experience with technical configuration, upgrades/deployments, and production support in live environments</li><li>Solid understanding of integrations and architecture (APIs, data flows, SSO) and strong technical documentation practices</li><li>Fluent English (written and spoken) C1 minimum</li></ul><p>Nice to have:</p><ul><li>Experience working in Professional Services environments with shared ownership across PM / technical delivery roles</li><li>Familiarity with common delivery toolsets and frameworks: Git / GitLab, Jira, Confluence, Office 365</li><li>Relevant Zendesk certifications (Admin and/or Developer)</li><li>Exposure to iPaaS/middleware platforms and integration delivery patterns</li><li>Experience supporting global/remote teams and managing stakeholder alignment across time zones</li></ul>

<p><strong>About WundrX</strong></p><p>WundrX is a growth-focused marketing agency helping businesses build stronger brands and achieve measurable growth through integrated marketing, communication, digital, and media solutions.</p><h3></h3><p><strong>Job Summary</strong></p><p>We are looking for a driven <strong>Business Developer</strong> to join our team and help expand our client portfolio. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, understanding business needs, and converting prospects into long-term clients.</p><h3></h3><p><strong>Key Responsibilities</strong></p><ul><li><p>Identify and research potential clients within the target market.</p></li><li><p>Initiate contact with potential clients through various channels, including cold calling, LinkedIn, email, and networking.</p></li><li><p>Develop and deliver persuasive sales presentations showcasing the agency’s capabilities and solutions.</p></li><li><p>Negotiate contracts and pricing terms with clients.</p></li><li><p>Build and maintain strong relationships with existing clients to drive repeat business and referrals.</p></li><li><p>Understand clients’ marketing objectives, challenges, and target audiences.</p></li><li><p>Tailor marketing solutions to meet clients’ specific needs and business goals.</p></li><li><p>Support in preparing comprehensive proposals outlining marketing strategies, deliverables, and costs.</p></li><li><p>Track the sales pipeline and ensure timely follow-up with prospects and clients.</p></li><li><p>Monitor key performance indicators (KPIs), including sales revenue, conversion rates, and customer satisfaction.</p></li><li><p>Prepare regular sales reports to track progress, identify trends, and support strategic planning.</p></li><li><p>Work closely with internal teams, including Account Managers, to ensure seamless client service.</p></li><li><p>Contribute to a collaborative work environment by sharing best practices and industry insights to improve the sales process.</p></li><li><p>Stay up to date with the latest marketing trends, technologies, and industry developments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p></li><li><p><strong>1+ years of experience in Business Development or Sales within a marketing agency.</strong></p></li><li><p>A <strong>marketing agency</strong> background is a must.</p></li><li><p>Age does not exceed 30 years.</p></li><li><p>Resident in Cairo.</p></li><li><p>Good reading, writing, and conversational skills in both <strong>English</strong> and <strong>Arabic</strong>.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong presentation skills.</p></li><li><p>Strong communication and interpersonal skills to effectively communicate with clients, colleagues, and prospects.</p></li><li><p>Excellent negotiation and persuasion abilities, with a focus on negotiating contracts, closing deals, and convincing clients of the value of our services.</p></li><li><p>Proven track record in sales and customer relationship management.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p><p><strong>Why Join Us?</strong></p><p><strong>• Work-Life Harmony:</strong> Thrive in a hybrid model with floating hours designed to fit your personality and lifestyle, paired with competitive rewards and performance-based incentives.<br><strong>• Impact Beyond Metrics</strong>: Be part of something bigger by driving transformative growth for clients and shaping the future of performance marketing.<br><strong>• Continuous Learning Ecosystem:</strong> Immerse yourself in a culture of innovation with access to cutting-edge tools, industry certifications, and workshops to stay ahead of trends.<br><strong>• Accelerated Career Growth:</strong> Unlock unparalleled opportunities for advancement through mentorship, leadership pathways, and a commitment to nurturing talent.<br><strong>• Collaborate with Visionaries:</strong> Join a team of brilliant minds where creativity and data-driven strategies intersect—your ideas will fuel our collective success.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Quality Associate Manager - Fruits &amp; Vegetables | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>The Quality Associate Manager – Fruits &amp; Vegetables is responsible for ensuring the quality, safety, and regulatory compliance of F&amp;V products across stores, warehouses, suppliers, and Private Label activities. The role oversees quality inspections, laboratory analysis, supplier audits, customer complaints, recalls, and corrective action plans to maintain consistent F&amp;V standards. It also ensures effective coordination with internal teams, and suppliers.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Follow up on Quality processes associated with the development, sourcing and monitoring of Fresh Fruits &amp; Vegetables (F&amp;V) products, including lab analysis, quality inspections, audits, shelf-life monitoring and customer complaints.</li><li>Support Private Label F&amp;V development by revising technical documents related to Private Label development in MAF operating countries and ensure compliance with Carrefour quality policy, F&amp;V specifications and local regulations.</li><li>Maintain good communication with other Quality teams in the stores, F&amp;V operations, suppliers and local authorities to guarantee the professional image of the department and ensure consistent F&amp;V quality standards.</li><li>Maintain good communication with quality service providers and laboratories to guarantee the professional image of the company and ensure timely completion and follow-up of F&amp;V quality analyses.</li><li>Manage customer complaints, product recalls and quality investigations related to F&amp;V products at store and warehouse level, including root-cause analysis and follow-up of corrective actions.</li><li>Follow up on F&amp;V product specifications and quality requirements, including freshness, appearance, maturity, size, defects, packaging, storage conditions and shelf-life requirements, where applicable.</li><li>Follow up on F&amp;V supplier audit schedules, audit reports and corrective action plans, ensuring timely closure of identified quality non-conformities.</li><li>Manage all the communications with service providers and evaluate their performance</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in agriculture or Science</li><li>5-7 years of experience in Quality field for Fruits and Vegetables is a must</li><li>ISO 22000 , HACCP, IFS, BRCGS, global gap are preferred</li><li>Experience in import and export</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<p><strong>About WundrX</strong></p><p>WundrX is a growth-focused marketing agency helping businesses build stronger brands and achieve measurable growth through integrated marketing, communication, digital, and media solutions.</p><h3></h3><p><strong>Job Summary</strong></p><p>We are looking for a driven <strong>Business Developer</strong> to join our team and help expand our client portfolio. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, understanding business needs, and converting prospects into long-term clients.</p><h3></h3><p><strong>Key Responsibilities</strong></p><ul><li><p>Identify and research potential clients within the target market.</p></li><li><p>Initiate contact with potential clients through various channels, including cold calling, LinkedIn, email, and networking.</p></li><li><p>Develop and deliver persuasive sales presentations showcasing the agency’s capabilities and solutions.</p></li><li><p>Negotiate contracts and pricing terms with clients.</p></li><li><p>Build and maintain strong relationships with existing clients to drive repeat business and referrals.</p></li><li><p>Understand clients’ marketing objectives, challenges, and target audiences.</p></li><li><p>Tailor marketing solutions to meet clients’ specific needs and business goals.</p></li><li><p>Support in preparing comprehensive proposals outlining marketing strategies, deliverables, and costs.</p></li><li><p>Track the sales pipeline and ensure timely follow-up with prospects and clients.</p></li><li><p>Monitor key performance indicators (KPIs), including sales revenue, conversion rates, and customer satisfaction.</p></li><li><p>Prepare regular sales reports to track progress, identify trends, and support strategic planning.</p></li><li><p>Work closely with internal teams, including Account Managers, to ensure seamless client service.</p></li><li><p>Contribute to a collaborative work environment by sharing best practices and industry insights to improve the sales process.</p></li><li><p>Stay up to date with the latest marketing trends, technologies, and industry developments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p></li><li><p><strong>1–2 years of experience in Business Development or Sales within a marketing agency.</strong></p></li><li><p>A <strong>marketing agency</strong> background is a must.</p></li><li><p>Age does not exceed 30 years.</p></li><li><p>Resident in Cairo.</p></li><li><p>Good reading, writing, and conversational skills in both <strong>English</strong> and <strong>Arabic</strong>.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong presentation skills.</p></li><li><p>Strong communication and interpersonal skills to effectively communicate with clients, colleagues, and prospects.</p></li><li><p>Excellent negotiation and persuasion abilities, with a focus on negotiating contracts, closing deals, and convincing clients of the value of our services.</p></li><li><p>Proven track record in sales and customer relationship management.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p><p><strong>Why Join Us?</strong></p><p><strong>• Work-Life Harmony:</strong> Thrive in a hybrid model with floating hours designed to fit your personality and lifestyle, paired with competitive rewards and performance-based incentives.<br><strong>• Impact Beyond Metrics</strong>: Be part of something bigger by driving transformative growth for clients and shaping the future of performance marketing.<br><strong>• Continuous Learning Ecosystem:</strong> Immerse yourself in a culture of innovation with access to cutting-edge tools, industry certifications, and workshops to stay ahead of trends.<br><strong>• Accelerated Career Growth:</strong> Unlock unparalleled opportunities for advancement through mentorship, leadership pathways, and a commitment to nurturing talent.<br><strong>• Collaborate with Visionaries:</strong> Join a team of brilliant minds where creativity and data-driven strategies intersect—your ideas will fuel our collective success.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Data Developer to design, develop, and optimize enterprise data platforms, data warehouses, analytics solutions, and business intelligence applications. The ideal candidate will have expertise in data engineering, database development, reporting, cloud data platforms, and AI-enabled analytics to support enterprise decision-making and digital transformation initiatives.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable data pipelines and enterprise data solutions.</li><li>Build and optimize data warehouses, data marts, and analytical data models.</li><li>Develop interactive dashboards, reports, and visualizations for business stakeholders.</li><li>Design, optimize, and maintain relational and cloud-based databases.</li><li>Develop SQL queries, stored procedures, and database objects for high-performance data processing.</li><li>Implement ETL/ELT processes and data integration workflows.</li><li>Collaborate with business analysts, data engineers, architects, and application teams to deliver data-driven solutions.</li><li>Ensure data quality, security, governance, and performance across enterprise platforms.</li><li>Troubleshoot and optimize database performance and reporting solutions.</li><li>Prepare technical documentation and follow enterprise data management best practices.</li></ul><p>Must-Have Skills</p><ul><li>Experience with Snowflake or comparable cloud data warehouse platforms.</li><li>Experience with Power BI OR Tableau for business intelligence and data visualization.</li><li>Strong experience with PostgreSQL OR Microsoft SQL Server .</li><li>Experience with Redis or comparable in-memory caching technologies.</li><li>Experience with Dataiku DSS OR Vertex AI for advanced analytics, AI, and data science workflows.</li><li>Strong knowledge of SQL , database design, and query optimization.</li><li>Experience developing ETL/ELT pipelines and enterprise data integration solutions.</li><li>Strong understanding of data modeling, data warehousing, and analytics concepts.</li></ul><p>Good to Have</p><ul><li>Experience with Azure Synapse OR Google BigQuery OR Amazon Redshift .</li><li>Experience with Databricks OR Apache Spark .</li><li>Experience with Apache Airflow OR Azure Data Factory OR dbt .</li><li>Knowledge of Python for data engineering and automation.</li><li>Experience with Git , CI/CD pipelines, and DevOps practices.</li><li>Understanding of data governance, metadata management, and data quality frameworks.</li><li>Experience with cloud platforms such as Microsoft Azure , AWS , or Google Cloud Platform (GCP) .</li></ul><p>Qualifications</p><ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, Data Science, Software Engineering, or a related field.</li><li>3 12+ years of experience in data engineering, database development, business intelligence, or enterprise data platform development.</li></ul><p>Preferred Skills</p><ul><li>Experience designing enterprise data warehouse and analytics architectures.</li><li>Experience delivering cloud-based data modernization and digital transformation projects.</li><li>Strong analytical and problem-solving skills.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Ability to optimize data platforms for scalability, reliability, and performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, Data Science, Software Engineering, or a related field.</li><li>3 12+ years of experience in data engineering, database development, business intelligence, or enterprise data platform development.</li><li>Experience designing enterprise data warehouse and analytics architectures.</li><li>Experience delivering cloud-based data modernization and digital transformation projects.</li><li>Strong analytical and problem-solving skills.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Ability to optimize data platforms for scalability, reliability, and performance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a fast-growing B2B SaaS company operating within the telephony and caller ID ecosystem. Their platform helps businesses protect and manage their outbound calling reputation, directly impacting customer trust, answer rates, and revenue generation. As a bootstrapped, high-growth organization, they maintain a highly collaborative environment where engineering contributions have immediate visibility and measurable impact on both product performance and business success. They are seeking a Junior Backend Engineer to contribute to the continued development, reliability, and scalability of their platform while growing within a structured engineering organization that emphasizes mentorship, technical excellence, and long-term career development. Role Overview The Junior Backend Engineer will be responsible for implementing, testing, maintaining, and improving backend functionality across the company's SaaS platform while working closely with senior engineers and technical leadership. The Junior Backend Engineer will contribute to APIs, data access layers, background jobs, integrations, automated testing, and production support activities while learning best practices around scalability, reliability, performance, and software quality. This role is ideal for an early-career backend developer who enjoys building software, learning from experienced engineers, and contributing meaningful code within a fast-moving product environment. Location Fully Remote | 9:00 AM - 5:00 PM EST</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of experience in software development or equivalent combination of professional experience, internships, bootcamps, and substantive personal projects.</li><li>Experience developing backend applications using PHP .</li><li>Experience working with backend frameworks such as Laravel or similar technologies preferred.</li><li>Experience working with SQL and relational databases such as MySQL or MariaDB .</li><li>Experience building or supporting APIs and backend services.</li><li>Experience working within collaborative software development environments.</li><li>Experience using Git , pull requests, and version control workflows preferred.</li><li>Experience contributing to testing, debugging, and deployment processes preferred.</li><li>Exposure to telephony, dialer platforms, CCaaS systems, carrier APIs, or related technologies is a plus.</li><li>Experience working within startup, growth-stage, or small engineering teams is preferred.</li><li>Strong understanding of PHP development principles and backend application architecture.</li><li>Working knowledge of SQL , relational databases, and data-access patterns.</li><li>Understanding of REST APIs , HTTP , and system integrations.</li><li>Familiarity with Laravel or similar backend frameworks.</li><li>Familiarity with MySQL and MariaDB database environments.</li><li>Familiarity with Git , pull requests, and collaborative development workflows.</li><li>Understanding of automated testing concepts, including unit and integration testing.</li><li>Familiarity with CI/CD processes and deployment workflows.</li><li>Exposure to Docker , AWS , cloud environments, or infrastructure concepts is a plus.</li><li>Interest in learning Go (Golang) and expanding backend engineering capabilities.</li><li>Familiarity with queues, background jobs, or event-driven architectures is a plus.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Highly coachable with a willingness to learn and apply feedback.</li><li>Reliable, accountable, and proactive in communicating blockers and project status.</li><li>Strong ownership mindset with a commitment to continuous improvement.</li></ul><p></p></section>

Job Description<br>Responsible for direct business development and end-user acquisition, targeting government and public safety sectors. Responsible for customer relationship maintenance and satisfaction with the client. Prepares and analyzes performance tools and reports, including data analysis to monitor and improve the project/accounts performance. Analyzes contracts and billing for accuracy and completeness; submits the billings to the client promptly and follows up on any issues. Review and manage the inventory and sales out tracking and management.<br>Job Requirements Bachelor's degree or above preferred. Minimum 5 years’ work experience in SALES and have strong client sources or relationships in public safety or government. Preferably with experience in two way radio industry/companies or familiar with two way radio solutions such as critical communication, command center, CCTV and other related solution. With strong interpersonal skills in maintaining client relationship Excellent communication and presentation skills in both oral and written English. Must be a good team player and possess self-motivated driven working style Must be have a pleasing personality and a good moral character

???? Professional Service Specialist (L2) – Saa S / ERP???? On-site – Sheraton Al Matar, El Nozha, Cairo<br>At OSOSS, we build powerful Saa S ERP solutions that help businesses manage every aspect of their operations — from POS and e-commerce to inventory, accounting, purchasing, and order management. We're looking for an experienced Professional Service Specialist (L2) who enjoys solving technical challenges, implementing ERP solutions, training customers, and delivering an outstanding onboarding experience.<br>???? Before you apply, please make sure you meet ALL of the below:<br>• Minimum 3 years of experience in software implementation or technical support• At least 2 years of hands-on experience implementing Odoo, ERP, or CRM solutions• Strong customer-facing communication and presentation skills• Experience delivering end-user training and onboarding sessions (Training of Trainers is a strong plus)• Ability to troubleshoot complex technical issues and support enterprise customers• Currently based in Cairo or nearby areas and available to work on-site<br>???? Applications that do not meet these requirements will not be considered.

We are looking for a detail-oriented and motivated Junior Financial Accountant to join our team and grow within a dynamic, fast-paced environment.<br><br>???? Location<br>New Cairo or Gharbia<br><br>???? Requirements<br>Experience: 0–3 years<br>Skills: Strong attention to detail and analytical mindset<br><br>???? What Makes This Role Valuable<br>You will be an active user of Odoo, gaining practical, day-to-day experience across different financial cycles and business functions.<br><br>???? Key Responsibilities<br>*Record, validate, and ensure proper accounting of all company expenses and revenues.<br>*Issue and manage customer invoices, ensuring accurate matching with sales and deliveries.<br>*Monitor expenses and flag any unusual or unjustified spending patterns.<br>*Ensure proper allocation of costs within the correct accounts and reporting periods.<br>*Track cash outflows, financial commitments, and support payment planning<br>*Track, reconcile, and control advances and custody balances<br>*Support month-end closing activities for both expenses and revenues<br>*Assist in financial reporting and reconciliations. <br><br>???? Apply Now<br>If you're looking to build a strong accounting foundation, send your CV. -hr@radifarms.com-

Job Description Perform month-end account closing activities and reconciliations Maintain general ledger accounts and prepare journal entries for accruals and variances Generate and distribute account management reports monthly Perform accounting analysis for cash accruals, accounts payable, accounts receivable, reconciliations, and foreign exchange. Provide appropriate accounting information to customers when needed. Assist various departments in accounting issues and queries. Analyze and perform foreign currency exchanges. Support the Auditor in conducting internal and external audits. Assist in tax preparation and filing activities. Reconcile general ledger accounts and revenue accounts. Review financial reports to identify and explain variances. Follow the documentation retention policy to maintain accounting files. Prepare cash flow statements and resolve outstanding balancing issues. Adhere to standard accounting principles and company procedures. Perform accounting analyses and reporting to support decision-making purposes.<br>Job Requirements2-5 Years of Experience is a Must SAP User preferred Flexible and very good with numbers Can work in a very dynamic environment Good English is a must

Job Description Perform month-end account closing activities and reconciliations Maintain general ledger accounts and prepare journal entries for accruals and variances Generate and distribute account management reports monthly Perform accounting analysis for cash accruals, accounts payable, accounts receivable, reconciliations, and foreign exchange. Provide appropriate accounting information to customers when needed. Assist various departments in accounting issues and queries. Analyze and perform foreign currency exchanges. Support the Auditor in conducting internal and external audits. Assist in tax preparation and filing activities. Reconcile general ledger accounts and revenue accounts. Review financial reports to identify and explain variances. Follow the documentation retention policy to maintain accounting files. Prepare cash flow statements and resolve outstanding balancing issues. Adhere to standard accounting principles and company procedures. Perform accounting analyses and reporting to support decision-making purposes.<br>Job Requirements2-5 Years of Experience is a Must SAP User preferred Flexible and very good with numbers Can work in a very dynamic environment Good English is a must

<p>Are you a dynamic and enthusiastic individual with a passion for both creating exceptional first impressions and building vibrant online communities? We are searching for a talented <strong>Receptionist &amp; Social Media Moderator</strong> to join our team in <strong>Cairo, Egypt</strong>! This unique <strong>on-site</strong> role offers an incredible opportunity for an entry-level professional to thrive in a dual capacity, becoming the welcoming face of our organization while simultaneously amplifying our digital presence.</p><p><strong>Overview: Ignite Our Presence, Inside and Out!</strong></p><p>As our Receptionist &amp; Social Media Moderator, you will be at the heart of our operations, ensuring a smooth and inviting experience for all visitors and callers, while also being the voice and pulse of our brand across various social media platforms. This is more than just a job; it's a chance to make a tangible impact from day one in a stimulating and supportive environment.</p><p><strong>Key Responsibilities: A Dual Role of Impact!</strong></p><ul><li><p><strong>Front-Line Excellence:</strong></p><ul><li><p>Warmly greet and assist all visitors, clients, and partners, providing an exceptional first impression.</p></li><li><p>Manage incoming calls and correspondence with professionalism and efficiency, directing inquiries appropriately.</p></li><li><p>Maintain an organized and welcoming reception area, ensuring a professional and tidy environment.</p></li><li><p>Assist with various office management tasks, including scheduling, coordinating meetings, and managing office supplies.</p></li></ul></li><li><p><strong>Digital Engagement &amp; Creativity:</strong></p><ul><li><p>Actively moderate and engage with our online community across all social media channels, fostering positive interactions.</p></li></ul></li></ul><ul><li><p>Collaborate with the marketing team to execute digital marketing campaigns and initiatives.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Female</strong></p></li><li><p><strong>Experience Level:</strong> An ideal candidate will have <strong>0-1 years of experience</strong>, making this an excellent opportunity for recent graduates or those looking to kickstart their career at an <strong>Entry Level</strong>.</p></li><li><p><strong>Essential Skill Set:</strong></p><ul><li><p><strong>Exceptional Organization:</strong> Master of multitasking, keeping both the office and digital campaigns running smoothly.</p></li><li><p><strong>Outstanding Customer Service:</strong> A natural at creating positive interactions and resolving inquiries with a smile.</p></li><li><p><strong>Proficient Office Management:</strong> Capable of maintaining an efficient and welcoming administrative environment.</p></li><li><p><strong>Superior Communication:</strong> Articulate and engaging, both in person and in written digital content.</p></li><li><p><strong>Foundational Marketing Acumen:</strong> An understanding of marketing principles to support brand initiatives.</p></li><li><p><strong>Social Media Savvy:</strong> Comfortable navigating and contributing to various social platforms.</p></li><li><p><strong>Digital Marketing Enthusiast:</strong> Eager to learn and apply digital strategies to boost online presence.</p></li><li><p><strong>Creative Content Creator:</strong> Ability to assist in crafting engaging and relevant material for digital channels.</p></li><li><p><strong>Skilled Community Manager:</strong> Passionate about building and nurturing online relationships.</p></li><li><p><strong>Microsoft Office Suite Proficiency:</strong> Expert user of Word, Excel, PowerPoint, and Outlook.</p></li><li><p><strong>Strong Time Management:</strong> Adept at prioritizing tasks and meeting deadlines in a fast-paced environment.</p></li><li><p><strong>Impeccable Attention to Detail:</strong> Ensuring accuracy and high quality in all administrative and digital tasks.</p></li><li><p><strong>Proactive Problem-solving:</strong> Resourceful and quick-thinking when faced with challenges.</p></li><li><p><strong>Excellent Interpersonal Skills:</strong> Building rapport effortlessly with colleagues, clients, and online communities.</p></li></ul></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>The IT Service Desk Engineer is responsible for providing technical support to end-users, ensuring that IT service requests and incidents are addressed promptly and effectively. This role involves troubleshooting hardware and software issues, maintaining documentation, and delivering excellent customer service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Support:</strong> Provide first-line support for a variety of IT issues, including hardware, software, networking, and application-related queries.</p><p><strong>Incident Management:</strong> Log, track, and manage incidents and service requests through the service desk system, ensuring timely resolution in accordance with service level agreements (SLAs).</p><p><strong>Troubleshooting:</strong> Diagnose and resolve technical issues efficiently, utilizing remote support tools when necessary.</p><p><strong>User Assistance:</strong> Assist users with setup, configuration, and troubleshooting of IT equipment and software applications.</p><p><strong>Documentation:</strong> Maintain accurate records of support activities, including detailed documentation of issues and resolutions, and contribute to the knowledge base.</p><p><strong>Collaboration:</strong> Work closely with other IT teams to escalate and resolve complex issues, ensuring effective communication throughout the process.</p><p><strong>Customer Service:</strong> Provide exceptional customer service, maintaining a positive attitude and professional demeanor in all interactions with users.</p><p><strong>Tasks Responsibilities</strong></p><ul><li>Receive and log support requests from users.</li><li>Categorize incidents and provide initial solutions or escalate when necessary.</li><li>Offer remote or onsite support.</li><li>Update the knowledge base and enhance user experience.</li><li>Follow up on tickets until resolution and ensure user satisfaction.</li></ul><p><strong>Qualifications</strong></p><p>Bachelor s degree in Information Technology, Computer Science, or a related field.</p><p>2+ years of experience in an IT support or service desk role.</p><p>Familiarity with IT service management frameworks (e.g., ITIL) is preferred.</p><p>Strong communication and interpersonal skills.</p><p><strong>Skills</strong></p><ul><li>Technical troubleshooting and problem-solving capabilities</li><li>Experience with ticketing systems and service desk operations</li><li>Customer service excellence and user-focused approach</li><li>Strong organizational skills and attention to detail</li><li>Familiarity with operating systems, software applications, and networking concepts</li></ul><p><strong>Work Environment</strong></p><p>Fast-paced, dynamic environment. May require occasional travel for training or on-site support.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, or a related field.</li><li>2+ years of experience in an IT support or service desk role.</li><li>Familiarity with IT service management frameworks (e.g., ITIL) is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Technical troubleshooting and problem-solving capabilities</li><li>Experience with ticketing systems and service desk operations</li><li>Customer service excellence and user-focused approach</li><li>Strong organizational skills and attention to detail</li><li>Familiarity with operating systems, software applications, and networking concepts</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Talent Acquisition <br> <p> <span> <span><span> <span> Lead end-to-end recruitment<br>across a diverse range of roles, encompassing sourcing, screening,<br>interviewing, and offer negotiation.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop and maintain a robust talent pipeline<br>for critical and hard-to-fill positions, ensuring business continuity and<br>readiness. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Partner closely with<br>department heads and hiring managers to translate staffing needs into effective<br>recruitment strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Ensure that all job<br>postings, sourcing activities, and interview processes adhere to company<br>standards, timelines, and compliance requirements.<br> </span></span></span></span></p><p> <span> <span><span> <span> Monitor and report on<br>talent acquisition performance through key metrics, including time-to-fill,<br>quality-of-hire, and pipeline health.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Oversee structured candidate screening,<br>assessments, and selection processes to ensure a consistent and objective<br>evaluation methodology. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Champion an outstanding<br>candidate experience throughout the hiring lifecycle, reinforcing Orion's<br>employer brand at every touchpoint.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Apply demonstrated expertise in recruiting for<br>technical roles, including Data &amp; Analytics Engineers, Data Scientists,<br>Supply Chain Digitization Engineers, and Automation Engineers. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Administer Zoho Recruit as the organisation's<br>Applicant Tracking System (ATS), managing candidate pipelines, job posting<br>workflows, interview scheduling, and recruitment reporting. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Strengthen the employer<br>brand through strategic professional networking and a commitment to<br>best-in-class candidate engagement.<br> <span>Core HR Operations <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Act as a trusted, impartial<br>resource for employee concerns, grievances, and conflict resolution,<br>consistently upholding a fair, respectful, and inclusive workplace environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop, review, and implement HR policies and<br>procedures in full compliance with applicable labor laws and regulatory<br>requirements. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Manage structured<br>offboarding processes and conduct meaningful exit interviews to generate<br>actionable insights that inform and strengthen retention strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Administer employee<br>benefits enquiries and requests through the HRIS, ensuring timely, accurate,<br>and professional service delivery.<br> </span></span></span></span></p><p> <span> <span><span> <span> Prepare and issue a range<br>of HR documentation, including salary letters, experience certificates, and<br>employee relations correspondence, as required.<br> <span>Culture &amp; Employee Engagement <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Collaborate with senior<br>leadership to define, embed, and sustain the organisation's values, behaviors,<br>and desired cultural identity, ensuring alignment across all people practices<br>and business functions.<br> </span></span></span></span></p><p> <span> <span><span> <span> Champion and actively<br>contribute to internal culture and engagement initiatives, including the design<br>and delivery of company events and recognition programs.<br> </span></span></span></span></p><p> <span> <span><span> <span> Serve as an ambassador for<br>the Orion culture, modelling the behaviors and standards expected across the<br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> </span></span></span></span></p><div> <br> <br> <span> Requirements <p> <span> <span><span> <span> <span>Bachelor's degree in Human Resources, Business<br>Administration, or a related field. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> 3u20135 years of progressive HR<br>experience, with a minimum of 2 years dedicated to technical recruitment across<br>Technology, IT, software development, or data and analytics domains.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Demonstrated success in sourcing and hiring for<br>roles such as Data Engineers, Data Scientists, Software Developers, and IT<br>Consultants. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Advanced sourcing capabilities utilizing<br>LinkedIn Recruiter, job boards, social media, and professional networks. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Proficiency with Applicant Tracking Systems<br>(ATS) and recruitment analytics platforms; hands-on experience with Zoho<br>Recruit is an advantage. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Exceptional interpersonal,<br>communication, and negotiation skills.<br> </span></span></span></span></p><p> <span> <span><span> <span> Proven capacity to manage<br>multiple open requisitions concurrently within a fast-paced, high-growth<br>environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Track record of measuring, analyzing, and<br>optimizing recruitment KPIs, including time-to-fill and quality-of-hire. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Solid understanding of<br>employment law, HR compliance, and best practices in candidate and employee<br>experience.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Professional HR certifications and/or technical certifications are considered an asset. <br> </span></span></span></span></span></p><div> <br> <br>","Work_Experience":"4-5 years","</div></span></div></div></section>

<p><strong>Job Purpose</strong></p><p>Easy Talent Academy is seeking a warm, organized, and energetic School Receptionist to join our ballet and performing arts family. As the first point of contact, you will create a welcoming environment for students, parents, and visitors while managing daily administrative tasks to keep the studio running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Customer Service:</strong> Greet families warmly, answer phone calls, reply to emails, and handle inquiries about classes.</p></li><li><p><strong>Student Registration:</strong> Enroll new students, manage class schedules, and maintain accurate student attendance records.</p></li><li><p><strong>Payment Processing:</strong> Collect monthly tuition fees, issue invoices, and manage daily cash or card transactions.</p></li><li><p><strong>Studio Operations:</strong> Maintain a clean, organized reception area and monitor studio opening/closing procedures.</p></li><li><p><strong>Communication Link:</strong> Relay updates from teachers and management to parents regarding schedule changes, rehearsals, and events.</p></li></ul><p><strong>Requirements and Qualifications</strong></p><ul><li><p><strong>Experience:</strong> Proven experience as a receptionist, front desk agent, or administrative assistant. Experience in a school, gym, or academy setting is a plus.</p></li><li><p><strong>Languages:</strong> Excellent command of both spoken and written English and Arabic to communicate effectively with our diverse community.</p></li><li><p><strong>Skills:</strong> Strong communication, active listening, and multitasking abilities.</p></li><li><p><strong>Tech-Savvy:</strong> Proficiency in Microsoft Office (Word, Excel) and comfort learning school management software.</p></li><li><p><strong>Personal Traits:</strong> Friendly personality, patience with children, high reliability, and a professional appearance.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>A vibrant, creative, and supportive team environment.</p></li><li><p>Opportunities for growth within the academy.</p></li><li><p>Competitive salary based on experience.</p></li></ul><hr><p></p><p><strong>Requirements</strong></p><p><strong>Requirements and Qualifications</strong></p><ul><li><p><strong>Experience:</strong> Proven experience as a receptionist, front desk agent, or administrative assistant. Experience in a school, gym, or academy setting is a plus.</p></li><li><p><strong>Languages:</strong> Excellent command of both spoken and written English and Arabic to communicate effectively with our diverse community.</p></li><li><p><strong>Skills:</strong> Strong communication, active listening, and multitasking abilities.</p></li><li><p><strong>Tech-Savvy:</strong> Proficiency in Microsoft Office (Word, Excel) and comfort learning school management software.</p></li><li><p><strong>Personal Traits:</strong> Friendly personality, patience with children, high reliability, and a professional appearance.</p></li></ul><p></p>

<p>We are seeking a professional, dependable, and customer-oriented Night Shift Receptionist to manage front desk operations during overnight hours. The successful candidate will be responsible for welcoming guests, handling check-ins and check-outs, responding to guest inquiries and concerns, managing reservation-related tasks, and ensuring a smooth guest experience throughout the night.</p><p></p><h2>Key Responsibilities</h2><h3>Guest Services</h3><ul><li><p>Welcome guests and visitors in a warm and professional manner.</p></li><li><p>Handle late-night check-ins and early-morning check-outs efficiently.</p></li><li><p>Assist guests with inquiries, requests, and information about the property and local area.</p></li><li><p>Address guest concerns and resolve issues promptly and professionally.</p></li><li><p>Ensure a high level of guest satisfaction at all times.</p></li></ul><h3>Reservations &amp; Front Desk Operations</h3><ul><li><p>Manage reservation inquiries received by phone, email, and online booking channels.</p></li><li><p>Update and maintain accurate guest and reservation records.</p></li><li><p>Monitor upcoming arrivals, departures, and room availability.</p></li><li><p>Process payments and maintain proper documentation when required.</p></li><li><p>Answer incoming calls and direct inquiries appropriately.</p></li></ul><h3>Reporting &amp; Communication</h3><ul><li><p>Maintain accurate shift logs and records of guest interactions.</p></li><li><p>Report incidents, guest feedback, and operational concerns to management.</p></li><li><p>Prepare handover notes to ensure smooth communication between shifts.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h2>Qualifications</h2><ul><li><p>Previous experience in reception, hospitality, customer service, or a related field is preferred.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong customer service orientation and problem-solving abilities.</p></li><li><p>Proficiency in Microsoft Office and the ability to learn property management systems.</p></li><li><p>Ability to work independently and responsibly during overnight hours.</p></li><li><p>Professional appearance and positive attitude.</p></li><li><p>Good command of English; additional languages are an advantage.</p></li></ul><h2>Key Competencies</h2><ul><li><p>Customer service excellence</p></li><li><p>Strong communication skills</p></li><li><p>Attention to detail</p></li><li><p>Reliability and accountability</p></li><li><p>Problem-solving ability</p></li><li><p>Professionalism and discretion</p></li><li><p>Ability to remain calm under pressure</p></li></ul><h2>Working Hours</h2><ul><li><p>6:00 pm - 12:00 am</p></li></ul><p></p>

<ul><li><p><strong>Manage CRM data, assign leads, and follow up on sales feedback.</strong></p></li><li><p><strong>Handle front office administration and receptionist duties.</strong></p></li><li><p><strong>Organize and maintain sales files and records.</strong></p></li><li><p><strong>Prepare and track sales commission reports.</strong></p></li><li><p><strong>Manage client communications and schedule appointments.</strong></p></li><li><p><strong>Assist in preparing sales proposals, contracts, and agreements.</strong></p></li><li><p><strong>Follow up on client requests and sales team deadlines.</strong></p></li><li><p><strong>Collect and report client feedback and lead status.</strong></p></li><li><p><strong>Handle incoming and outgoing correspondence.</strong></p></li><li><p><strong>Provide lead updates and reports to Operations Management.</strong></p></li></ul><p></p>

<p>As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</p><p>The Air Logistics Operations Optimization Manager is responsible for optimizing and harmonizing national Air Logistics operations by implementing practical, hands-on improvements across processes, systems, and tools. The role focuses on leading initiatives and projects that enhance service delivery, operational efficiency, and cost optimization in alignment with global standards.</p><p>How you create impact</p><ul><li>Drive continuous improvement of Air Logistics operations by reviewing operational workflows and implementing hands-on, practical solutions across other department and operational units</li><li>Optimize and standardize ways of working in line with global Air Logistics standards, processes, and internal systems</li><li>Lead and manage national operations optimization projects and initiatives with a clear focus on service delivery improvement and cost efficiency</li><li>Collaborate closely with Operations Managers of other departments, Global Operations Optimization teams, and other Global Air Logistics stakeholders</li><li>Own the end-to-end lifecycle of optimization initiatives, including concept definition, operational validation, implementation, and success tracking</li><li>Act as the national interface for other teams, supporting system implementation, testing, and process alignment</li><li>Drive process improvements in collaboration with the internal system and other enabling functions</li><li>Lead and coordinate the National Operations Optimization Team, where applicable</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or master s degree in supply chain management, Product Management, or a related field</li><li>3+ years of experience in Air Logistics operations, optimization, or supply chain management</li><li>Strong project management expertise with proven experience leading cross-functional initiatives</li><li>Extensive knowledge of Air Logistics services, operational processes, and carrier/supplier relationships</li><li>High proficiency in Air Logistics systems</li><li>Strong analytical, problem-solving, and change management capabilities</li><li>Excellent communication and stakeholder management skills across operational and global teams</li><li>Fluent in English and Arabic with the ability to work effectively in a regional or global environment</li></ul>

<p>RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play. For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.</p><p><b><br></b></p><p><b>Principal Responsibilities:</b></p><ul><li>Build strong partnerships with leaders and subject matter experts in Marketing, Sales, GTM, Channel/Partner Business, Operations, Customer Support, and Global Services to understand business priorities, identify technology solutions, and foster an environment of collaboration and mutual support.</li><li>Lead requirements gathering sessions, workshops, and stakeholder interviews to capture business needs and translate them into detailed functional requirements, user stories, and solution designs.</li><li>Analyze current business processes, identify gaps, and recommend scalable Salesforce solutions that improve operational efficiency and user experience.</li><li>Work closely with IT leadership and team members, including Salesforce Developers, Administrators, and Solution Architects, to deliver high-quality Salesforce solutions while partnering with business stakeholders throughout the application lifecycle.</li><li>Produce high-quality documentation, including functional specifications, process flows, acceptance criteria, process maps, training materials, and release documentation.</li><li>Support the planning, coordination, and execution of User Acceptance Testing (UAT), including test planning, defect tracking, issue resolution, and validation of business requirements.</li><li>Project Delivery Coordination: Serve as a functional lead on project teams, tracking project health, proactively managing delivery timelines, and keeping key stakeholders aligned.</li><li>Governance &amp; Best Practices: Promote platform standards and Salesforce-native best practices across cross-divisional teams to minimize technical debt.</li></ul><p><b><br></b></p><p><b>Skills</b>:</p><ul><li>Strong understanding of end-to-end business processes across Sales, Marketing, Go-to-Market (GTM), Channel/Partner Business, Operations, Customer Support, and/or Global Services.</li><li>Experience partnering with business stakeholders to translate business needs into scalable Salesforce solutions.</li><li>Solid Salesforce configuration experience, including custom objects, fields, relationships, and page layouts; Salesforce flow and automation capabilities, validation rules and business logic, Reports and dashboards, security model, profiles, roles, permission sets, and sharing concepts, data management and data quality practices</li><li>Strong analytical, problem-solving, organizational, and critical-thinking skills.</li><li>Excellent written, verbal, presentation, and facilitation skills with the ability to communicate effectively with both business and technical audiences.</li><li>Proven ability to manage multiple priorities in a fast-paced, collaborative environment.</li><li>Experience working in Agile and/or Scrum delivery methodologies.</li><li>Salesforce Certified Administrator.</li></ul><p><b><br></b></p><p><b>Education &amp; Experience:</b></p><ul><li>Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent combination of education and experience.</li><li>5+ years of experience as a Salesforce Business Analyst, Salesforce Administrator, or a related CRM functional role.</li></ul><p>RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law. If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at EMAIL_ADDRESS . RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent combination of education and experience. 5+ years of experience as a Salesforce Business Analyst, Salesforce Administrator, or a related CRM functional role.</p><ul><li>Strong understanding of end-to-end business processes across Sales, Marketing, Go-to-Market (GTM), Channel/Partner Business, Operations, Customer Support, and/or Global Services.</li><li>Experience partnering with business stakeholders to translate business needs into scalable Salesforce solutions.</li><li>Solid Salesforce configuration experience, including custom objects, fields, relationships, and page layouts; Salesforce flow and automation capabilities, validation rules and business logic, Reports and dashboards, security model, profiles, roles, permission sets, and sharing concepts, data management and data quality practices</li><li>Strong analytical, problem-solving, organizational, and critical-thinking skills.</li><li>Excellent written, verbal, presentation, and facilitation skills with the ability to communicate effectively with both business and technical audiences.</li><li>Proven ability to manage multiple priorities in a fast-paced, collaborative environment.</li><li>Experience working in Agile and/or Scrum delivery methodologies.</li><li>Salesforce Certified Administrator.</li></ul>

ABOUT THE ROLE:<br>We are looking for a Senior Product Manager to own the intelligence layer of our platform — the AI models, pipelines, and systems that power personalized recommendations and diagnostics. You will work at the intersection of machine learning engineering, clinical science, and product design, shaping how AI becomes a trusted part of our users' health journey. This is a high-ownership, high-impact role for someone who thrives in technically complex environments and is energized by the challenge of making AI both rigorous and human.<br>WHAT YOU WILL OWN:<br>▸ AI product strategy — define what the intelligence layer does, what signals it ingests, and how outputs are surfaced to users and clinical stakeholders.▸ Model evaluation framework — build eval suites, define quality metrics, set safety guardrails, and drive continuous improvement of model performance.▸ Clinical data loop — work with domain experts to translate specialized knowledge into structured training data requirements; manage the feedback cycle between experts and models.▸ Architecture decisions — collaborate with ML engineers on retrieval design, knowledge-base curation, and inference quality standards.▸ Regulatory alignment — partner with Legal & Compliance to ensure AI outputs meet applicable health and data protection standards.▸ Roadmap ownership — prioritize and sequence AI product work against hard delivery milestones, balancing speed with safety.<br>MUST-HAVE EXPERIENCE:<br>▸ 5+ years in product management; at least 2 years with an AI/ML product as your primary responsibility.▸ Shipped AI features end-to-end: data pipeline → model training → inference → user-facing output.▸ Comfortable reading ML experiment results and making product tradeoffs with engineers directly, without a technical translator.▸ Hands-on experience with RAG systems, LLM fine-tuning, or knowledge-retrieval in a production context.▸ Track record of working with domain experts (clinicians, scientists, or equivalent) to convert expert knowledge into model training artefacts.▸ Strong grounding in AI safety, responsible AI principles, and evaluation methodology.<br>STRONG ADVANTAGE:<br>▸ Background in health, biotech, medtech, or life sciences.▸ Familiarity with EU AI Act, health software regulations, or GDPR implications for AI systems.▸ Experience building personalization or adaptive recommendation engines.▸ Startup or scale-up experience, ideally across both 0→1 and 1→10 phases.<br>BEHAVIOURS WE LOOK FOR:<br>▸ Intellectually rigorous — reads the science, challenges assumptions, and holds the bar high on model quality.▸ Moves fast without sacrificing safety — knows when to ship and when to wait.▸ Clear communicator — can explain model behavior to a non-technical expert and explain domain nuance to an engineer.▸ High ownership — treats the intelligence layer as their product, not a dependency.