UI developer Jobs

<p><br></p><p><b>What you will do</b></p><ol><li>Product Strategy &amp; End-to-End Ownership Vision &amp; Roadmap: Define and drive the long-term roadmap for your product area, ensuring it is scalable and aligned with company-wide objectives. Lifecycle Leadership: Take full accountability for the product from initial discovery and research through to development, launch, and iterative optimization. Opportunity Discovery: Conduct deep-dives into user workflows and data to identify friction points, translating them into high-impact product requirements.</li><li>Tactical Execution (The "Engine" Room) Backlog Management: Own and prioritize the product backlog with a focus on value and ROI. Ensure the engineering team has a consistent flow of well-defined, refined stories. Requirement Gathering: Translate complex business needs into clear, technical documentation and user stories with rigorous acceptance criteria. Agile Leadership: Drive all Scrum ceremonies (Planning, Stand-ups, Retrospectives, and Demos) to maintain team velocity and clarity. Quality Assurance: Act as the final gatekeeper for excellence. Validate that all delivered features meet the "Definition of Done" and provide a seamless user experience.</li><li>Stakeholder Management Strategic Alignment: Navigate and influence stakeholders at all levels, justifying product decisions with data, efficiency gains, and clear trade-off analysis. Adoption &amp; Training: Ensure smooth rollouts by leading change management efforts, providing documentation, and supporting user training.</li></ol><p>What we offer</p><ul><li>A competitive salary</li><li>A great working environment &amp; fast-track career trajectory</li><li>A healthy work-life balance</li><li>Health insurance benefits</li></ul><p>Don't hesitate. Apply by clicking on the button. Kindly include a cover letter with your application. We want to learn more about you!</p><p>What is it like to work at Infomineo?</p><p>If you've spoken with someone who works at Infomineo, you've probably heard that our people are our most valuable asset. Our diversity, both in terms of professional experience and culture, is the company's greatest strength. By being a part of Infomineo, you'll have the opportunity to work alongside a friendly, smart, and international team that values intellectual vitality and creativity. You will learn the best practices and tools in your field of work, as well as how best to leverage AI for more efficiency to enable focusing on generating more impact to a client. You will grow your career and expertise across different regions and industries. As a member of the team, you'll be encouraged to contribute by applying your ideas while playing an instrumental role in the company's development and growth. Within this role, you'll support leading international institutions &amp; companies with the data and information required to fuel key business decisions</p><p>Equal opportunity employer</p><p>Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, trainings and job termination). If you believe you match our requirements and values, we would be happy to hear from you. Visit our website to know more about us, our services and company culture.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years in Product Management within the tech/SaaS sector, with a proven track record of leading Agile delivery squads.</li><li>The "Owner" Mindset: A self-starter who takes personal responsibility for the success, quality, and stability of their product.</li><li>Analytical Rigor: You make decisions based on data, not just intuition. You are comfortable discussing technical architecture and integrations with engineers.</li><li>Adaptability: Ability to thrive in a fast-paced environment where the product s user base and scale may evolve rapidly.</li><li>Arabic: Native/Fluent (Essential for understanding local context and user needs).</li><li>English: Professional Fluency (The standard for our global documentation and strategy).</li><li>French: Strongly Preferred. Ability to collaborate with Francophone partners and regional stakeholders is a significant advantage.</li></ul>

<ul><li><p><strong>Position:</strong><br><strong>IT Associate</strong>&nbsp;</p></li><li><p><strong>Location:</strong><br><strong>Cairo- Egypt</strong>&nbsp;</p></li><li><p><strong>Position Purpose</strong><br>&nbsp;</p></li><li><p>The IT Support Associate&nbsp;is responsible for&nbsp;providing responsive Level 1 and Level 2 technical support to end users, ensuring reliable day-to-day operation of workplace technology across hardware, software, and Microsoft 365 services. The role acts as a primary point of contact for IT incidents and service requests, troubleshooting issues, restoring service quickly, and escalating appropriately to meet agreed service levels.&nbsp;</p></li><li><p>&nbsp;</p></li><li><p>In addition, the role supports core IT operations by administering user access and collaboration tools,&nbsp;assisting&nbsp;with network and telephony support,&nbsp;maintaining&nbsp;IT asset inventory and documentation, coordinating with vendors and service providers, and following security standards to protect systems and data. The role holder contributes to continuous improvement by&nbsp;identifying&nbsp;recurring issues, proposing process enhancements, and helping implement updates that improve stability, security, and user experience.&nbsp;</p></li><li><p>&nbsp;<br>&nbsp;</p></li><li><p><strong>Duties and Responsibilities</strong><br>&nbsp;</p></li><li><p>End-User Support &amp; Microsoft 365 Administration:&nbsp;</p><ul><li><p>Provide Level 1 and Level 2 technical support to users (onsite and remote).&nbsp;</p></li></ul><ul><li><p>Install, configure, and troubleshoot laptops, printers, and peripherals.&nbsp;</p></li></ul><ul><li><p>Support operating systems and common business applications.&nbsp;</p></li></ul><ul><li><p>Handle user account creation, password resets, and access permissions.&nbsp;</p></li></ul><ul><li><p>Manage and support Microsoft 365 (Office 365) environment.&nbsp;</p></li></ul><ul><li><p>Manage users, shared mailboxes, distribution groups.&nbsp;</p></li></ul><ul><li><p>Troubleshoot Outlook, Teams, OneDrive, and SharePoint issues.&nbsp;</p></li></ul><ul><li><p>Monitor license usage and ensure compliance.&nbsp;</p></li></ul></li></ul><ul><li><p>Network Support &amp; Telephony Systems:&nbsp;</p><ul><li><p>Monitor and&nbsp;maintain&nbsp;office LAN/WAN infrastructure.&nbsp;</p></li></ul><ul><li><p>Configure and troubleshoot switches, wireless access&nbsp;points&nbsp;and other network devices&nbsp;</p></li></ul><ul><li><p>Basic&nbsp;firewall&nbsp;configuration and monitoring.&nbsp;</p></li></ul><ul><li><p>Ensure proper network security practices are followed.&nbsp;</p></li></ul><ul><li><p>Coordinate with ISP &amp; Telecom vendors when&nbsp;required.&nbsp;</p></li></ul><ul><li><p>Support and&nbsp;maintain&nbsp;IP PBX systems.&nbsp;</p></li></ul><ul><li><p>Configure extensions, IVR, call routing, call monitoring&nbsp;</p></li></ul><ul><li><p>Troubleshoot VoIP and IP phone connectivity issues.&nbsp;</p></li></ul></li></ul><ul><li><p>IT Infrastructure &amp; Security:&nbsp;</p><ul><li><p>Monitor backups and ensure successful completion.&nbsp;</p></li></ul><ul><li><p>Assist&nbsp;in patch management and system updates.&nbsp;</p></li></ul><ul><li><p>Maintain IT asset inventory and documentation.&nbsp;</p></li></ul><ul><li><p>Follow IT policies and security standards.&nbsp;</p></li></ul><ul><li><p>Coordinate with hardware/software vendors for support and warranty.&nbsp;</p></li></ul><ul><li><p>Assist&nbsp;in procurement of IT equipment when&nbsp;required&nbsp;</p></li></ul></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p>Required&nbsp;</p><ul><li><p>Bachelor’s Degree level education in&nbsp;IT&nbsp;or Digital&nbsp;or,&nbsp;</p></li></ul><ul><li><p>3-5&nbsp;years professional experience in&nbsp;IT or Digital&nbsp;service capacity, ideally in a digital Service Desk dedicated to tailored digital platforms.&nbsp;</p></li></ul><ul><li><p>Proven experience in handling a high volume of requests,&nbsp;demonstrating&nbsp;capacity to manage and categorize traffic.&nbsp;</p></li></ul><ul><li><p>Native level command of both spoken and written English.&nbsp;</p></li></ul><ul><li><p>Strong competency in Microsoft Office and Microsoft 365 administration, with working knowledge of Azure / Entra ID administration tools.&nbsp;</p></li></ul><p></p><ul><li><p>Master’s Degree level education</p></li><li><p>Arabic&nbsp;fluency.&nbsp;</p></li></ul><ul><li><p>HubSpot experience.&nbsp;</p></li></ul><ul><li><p>Power BI&nbsp;experience.&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>Job Circumstances</strong></p><p>The position is based in our&nbsp;Giza/Cairo office.&nbsp;</p><p>Flexibility in ability to travel as well as working hours is essential.&nbsp;</p><p></p>

Job Overview:We are looking for a reliable and flexible IT Support Specialist (Backfill Support or Freelancer) to provide on-site technical assistance when full-time engineers are unavailable or when it is needed for dispatch activity's<br>Key Responsibilities:Provide on-site IT support for desktops, laptops, and peripheral devices. Install, configure, and maintain hardware and software as per organizational standards. Perform IMAC (Install, Move, Add, Change) activities for IT assets. Handle hardware and software troubleshooting, including break-fix support. Coordinate with OEM/vendors for hardware repairs, replacements, and escalations. Manage and maintain IT inventory, including asset tracking and documentation. Perform system imaging for laptops and desktops. Support printer setup, troubleshooting, and network printer installations. Assist in conference room setup, AV support, and meeting room technologies. Provide VIP/end-user support with high-touch service. Support Office 365-related issues and general user account troubleshooting. Install and troubleshoot compliance/security software. Provide support for Mac devices alongside Windows systems. Ensure adherence to defined Service Level Agreements (SLAs). Document incidents, resolutions, and maintain knowledge base articles. Support after-hours activities, events, and recurring meetings when required.<br>Required Skills & Qualifications:Strong knowledge of desktop/laptop troubleshooting and configuration. Hands-on experience with hardware support and peripheral devices. Basic networking knowledge including DHCP, DNS, and LAN connectivity. Experience in printer/network printer setup and troubleshooting. Familiarity with Office 365 support. Good communication and interpersonal skills. Ability to work independently in a dynamic environment. Experience in inventory management and vendor coordination

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>We’re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages — from onboarding and activation to retention and loyalty.<br><br><br>In this role, you’ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You’ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.<br> <br> Key Responsibilities<br><ul><li>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io, Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>We’re looking for a results-driven CRM Marketing Specialist to design, execute, and optimise lifecycle marketing campaigns that engage users across all stages — from onboarding and activation to retention and loyalty.<br><br><br>In this role, you’ll leverage multi-channel marketing automation (email, push, SMS, WhatsApp, and in-app messaging) to deliver personalized, data-driven experiences at scale. You’ll continuously experiment, analyse engagement data, and iterate to maximize impact, using both traditional CRM platforms and emerging technologies.<br> <br> Key Responsibilities<br><ul><li>Develop and execute multi-channel lifecycle campaigns that drive user engagement, retention, and cross-sell opportunities.</li><li>Design and implement data-driven journeys using behavioral triggers, user attributes and predictive models.</li><li>Conduct A/B tests and implement improvements to optimise open rates, click-through rates, conversion rates, and other indicators (KPIs).</li><li>Set up, test and execute complex multi-lingual journeys across email, push, in-app, SMS and WhatsApp. Ensuring all communications are thoroughly tested and on schedule.</li><li>Run SQL queries to build segments and analyse campaign or user data.</li><li>Collaborate closely with marketing, product and data teams, ensuring that all campaigns are planned, scheduled and executed to plan.</li><li>Report on campaign performance and insights to relevant stakeholders, highlighting impact, learnings and recommendations for optimisation.</li><li>Identify and implement process improvements and automation opportunities to enhance efficiency and scalability.</li><li>Stay ahead of CRM, marketing automation, and AI trends, integrating new tools and strategies to elevate campaign performance.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>3+ years of proven experience in CRM, lifecycle marketing, or marketing automation.</li><li>Hands-on experience with Customer.io, Braze, MoEngage, Salesforce or similar CRM tools and syntax languages (Liquid tags, AMPscript, Jinja, Java Script etc.)</li><li>Strong working knowledge of HTML/CSS and email development best practices.</li><li>Python, advanced SQL, and strong analytical skills are highly desirable.</li><li>Experience in Vibe coding and building tools using OpenAI, Replit, Anthropic, or similar environments is an advantage.</li><li>Fluency in spoken and written English. Bonus point for Arabic.</li><li>A detail-oriented mindset, curiosity for experimentation, and a passion for leveraging technology to drive marketing impact.</li></ul> </div>

<p>The Technical Delivery Zendesk Integrations &amp; Configuration role designs, configures, and delivers Zendesk technical solutions, with a strong focus on API integrations, data flows, and technical platform configuration. The role partners with Digital Services Delivery, IT, and client stakeholders to translate requirements into scalable implementations, maintain stable production operations, and continuously enhance platform performance and automation. As the client s technical partner, you will lead technical workshops and client calls, guiding discussions from discovery through delivery. You will collaborate closely with internal teams including Professional Services Delivery, Solutions, Account Management, and other IT teams to ensure alignment and successful outcomes.</p><p>Your key responsibilities will include:</p><ul><li>Own the technical delivery of Zendesk integrations and advanced configuration, focusing on APIs, middleware/iPaaS data flows, webhooks, and authentication.</li><li>Translate functional requirements into technical designs (integration specs, data mapping, error handling, non-functional requirements) and validate with client IT and internal teams.</li><li>Build, configure, and maintain integration-related Zendesk components (connectors/apps, routing dependencies, automation enablers) and ensure secure, scalable implementations.</li><li>Lead technical workshops and client calls on architecture, integration decisions, and environment readiness (functional workshops/training/testing are BA-led).</li><li>Troubleshoot and resolve technical issues across integrations and platform configuration, performing root-cause analysis and driving permanent fixes.</li><li>Prepare production readiness: monitoring approach, operational handover inputs, and support procedures for integration components.</li></ul><p>Why You ll Love This Role:</p><ul><li>Be at the forefront of CX transformation, working with leading CXM technical delivery</li><li>Work with global clients across the U.S. and EMEA, delivering cutting-edge solutions in a fast-paced, dynamic environment</li><li>Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results</li><li>Drive business success by managing multiple projects and clients simultaneously, with opportunities to showcase your leadership and problem-solving skills</li><li>Grow professionally by working on complex, high-visibility projects while honing your technical, project management, and client relationship skills</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must have:</p><ul><li>5+ years experience in technical delivery / implementation / technical project management within SaaS, CRM, or enterprise applications</li><li>3-6 years Zendesk experience in a technical role (integration and/or platform technical configuration)</li><li>Strong client-facing capability: able to lead technical calls/workshops and serve as the technical point of contact</li><li>Proven ability to manage multiple customers/projects in parallel (portfolio delivery)</li><li>Hands-on experience with technical configuration, upgrades/deployments, and production support in live environments</li><li>Solid understanding of integrations and architecture (APIs, data flows, SSO) and strong technical documentation practices</li><li>Fluent English (written and spoken) C1 minimum</li></ul><p>Nice to have:</p><ul><li>Experience working in Professional Services environments with shared ownership across PM / technical delivery roles</li><li>Familiarity with common delivery toolsets and frameworks: Git / GitLab, Jira, Confluence, Office 365</li><li>Relevant Zendesk certifications (Admin and/or Developer)</li><li>Exposure to iPaaS/middleware platforms and integration delivery patterns</li><li>Experience supporting global/remote teams and managing stakeholder alignment across time zones</li></ul>

<p><strong>About WundrX</strong></p><p>WundrX is a growth-focused marketing agency helping businesses build stronger brands and achieve measurable growth through integrated marketing, communication, digital, and media solutions.</p><h3></h3><p><strong>Job Summary</strong></p><p>We are looking for a driven <strong>Business Developer</strong> to join our team and help expand our client portfolio. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, understanding business needs, and converting prospects into long-term clients.</p><h3></h3><p><strong>Key Responsibilities</strong></p><ul><li><p>Identify and research potential clients within the target market.</p></li><li><p>Initiate contact with potential clients through various channels, including cold calling, LinkedIn, email, and networking.</p></li><li><p>Develop and deliver persuasive sales presentations showcasing the agency’s capabilities and solutions.</p></li><li><p>Negotiate contracts and pricing terms with clients.</p></li><li><p>Build and maintain strong relationships with existing clients to drive repeat business and referrals.</p></li><li><p>Understand clients’ marketing objectives, challenges, and target audiences.</p></li><li><p>Tailor marketing solutions to meet clients’ specific needs and business goals.</p></li><li><p>Support in preparing comprehensive proposals outlining marketing strategies, deliverables, and costs.</p></li><li><p>Track the sales pipeline and ensure timely follow-up with prospects and clients.</p></li><li><p>Monitor key performance indicators (KPIs), including sales revenue, conversion rates, and customer satisfaction.</p></li><li><p>Prepare regular sales reports to track progress, identify trends, and support strategic planning.</p></li><li><p>Work closely with internal teams, including Account Managers, to ensure seamless client service.</p></li><li><p>Contribute to a collaborative work environment by sharing best practices and industry insights to improve the sales process.</p></li><li><p>Stay up to date with the latest marketing trends, technologies, and industry developments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p></li><li><p><strong>1+ years of experience in Business Development or Sales within a marketing agency.</strong></p></li><li><p>A <strong>marketing agency</strong> background is a must.</p></li><li><p>Age does not exceed 30 years.</p></li><li><p>Resident in Cairo.</p></li><li><p>Good reading, writing, and conversational skills in both <strong>English</strong> and <strong>Arabic</strong>.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong presentation skills.</p></li><li><p>Strong communication and interpersonal skills to effectively communicate with clients, colleagues, and prospects.</p></li><li><p>Excellent negotiation and persuasion abilities, with a focus on negotiating contracts, closing deals, and convincing clients of the value of our services.</p></li><li><p>Proven track record in sales and customer relationship management.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p><p><strong>Why Join Us?</strong></p><p><strong>• Work-Life Harmony:</strong> Thrive in a hybrid model with floating hours designed to fit your personality and lifestyle, paired with competitive rewards and performance-based incentives.<br><strong>• Impact Beyond Metrics</strong>: Be part of something bigger by driving transformative growth for clients and shaping the future of performance marketing.<br><strong>• Continuous Learning Ecosystem:</strong> Immerse yourself in a culture of innovation with access to cutting-edge tools, industry certifications, and workshops to stay ahead of trends.<br><strong>• Accelerated Career Growth:</strong> Unlock unparalleled opportunities for advancement through mentorship, leadership pathways, and a commitment to nurturing talent.<br><strong>• Collaborate with Visionaries:</strong> Join a team of brilliant minds where creativity and data-driven strategies intersect—your ideas will fuel our collective success.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>Quality Associate Manager - Fruits &amp; Vegetables | MAF Retail | Head Office Egypt<br><strong>ROLE SUMMARY</strong><br>The Quality Associate Manager – Fruits &amp; Vegetables is responsible for ensuring the quality, safety, and regulatory compliance of F&amp;V products across stores, warehouses, suppliers, and Private Label activities. The role oversees quality inspections, laboratory analysis, supplier audits, customer complaints, recalls, and corrective action plans to maintain consistent F&amp;V standards. It also ensures effective coordination with internal teams, and suppliers.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Follow up on Quality processes associated with the development, sourcing and monitoring of Fresh Fruits &amp; Vegetables (F&amp;V) products, including lab analysis, quality inspections, audits, shelf-life monitoring and customer complaints.</li><li>Support Private Label F&amp;V development by revising technical documents related to Private Label development in MAF operating countries and ensure compliance with Carrefour quality policy, F&amp;V specifications and local regulations.</li><li>Maintain good communication with other Quality teams in the stores, F&amp;V operations, suppliers and local authorities to guarantee the professional image of the department and ensure consistent F&amp;V quality standards.</li><li>Maintain good communication with quality service providers and laboratories to guarantee the professional image of the company and ensure timely completion and follow-up of F&amp;V quality analyses.</li><li>Manage customer complaints, product recalls and quality investigations related to F&amp;V products at store and warehouse level, including root-cause analysis and follow-up of corrective actions.</li><li>Follow up on F&amp;V product specifications and quality requirements, including freshness, appearance, maturity, size, defects, packaging, storage conditions and shelf-life requirements, where applicable.</li><li>Follow up on F&amp;V supplier audit schedules, audit reports and corrective action plans, ensuring timely closure of identified quality non-conformities.</li><li>Manage all the communications with service providers and evaluate their performance</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in agriculture or Science</li><li>5-7 years of experience in Quality field for Fruits and Vegetables is a must</li><li>ISO 22000 , HACCP, IFS, BRCGS, global gap are preferred</li><li>Experience in import and export</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<p><strong>About WundrX</strong></p><p>WundrX is a growth-focused marketing agency helping businesses build stronger brands and achieve measurable growth through integrated marketing, communication, digital, and media solutions.</p><h3></h3><p><strong>Job Summary</strong></p><p>We are looking for a driven <strong>Business Developer</strong> to join our team and help expand our client portfolio. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, understanding business needs, and converting prospects into long-term clients.</p><h3></h3><p><strong>Key Responsibilities</strong></p><ul><li><p>Identify and research potential clients within the target market.</p></li><li><p>Initiate contact with potential clients through various channels, including cold calling, LinkedIn, email, and networking.</p></li><li><p>Develop and deliver persuasive sales presentations showcasing the agency’s capabilities and solutions.</p></li><li><p>Negotiate contracts and pricing terms with clients.</p></li><li><p>Build and maintain strong relationships with existing clients to drive repeat business and referrals.</p></li><li><p>Understand clients’ marketing objectives, challenges, and target audiences.</p></li><li><p>Tailor marketing solutions to meet clients’ specific needs and business goals.</p></li><li><p>Support in preparing comprehensive proposals outlining marketing strategies, deliverables, and costs.</p></li><li><p>Track the sales pipeline and ensure timely follow-up with prospects and clients.</p></li><li><p>Monitor key performance indicators (KPIs), including sales revenue, conversion rates, and customer satisfaction.</p></li><li><p>Prepare regular sales reports to track progress, identify trends, and support strategic planning.</p></li><li><p>Work closely with internal teams, including Account Managers, to ensure seamless client service.</p></li><li><p>Contribute to a collaborative work environment by sharing best practices and industry insights to improve the sales process.</p></li><li><p>Stay up to date with the latest marketing trends, technologies, and industry developments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business, Marketing, Communications, or a related field.</p></li><li><p><strong>1–2 years of experience in Business Development or Sales within a marketing agency.</strong></p></li><li><p>A <strong>marketing agency</strong> background is a must.</p></li><li><p>Age does not exceed 30 years.</p></li><li><p>Resident in Cairo.</p></li><li><p>Good reading, writing, and conversational skills in both <strong>English</strong> and <strong>Arabic</strong>.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Strong presentation skills.</p></li><li><p>Strong communication and interpersonal skills to effectively communicate with clients, colleagues, and prospects.</p></li><li><p>Excellent negotiation and persuasion abilities, with a focus on negotiating contracts, closing deals, and convincing clients of the value of our services.</p></li><li><p>Proven track record in sales and customer relationship management.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p><p><strong>Why Join Us?</strong></p><p><strong>• Work-Life Harmony:</strong> Thrive in a hybrid model with floating hours designed to fit your personality and lifestyle, paired with competitive rewards and performance-based incentives.<br><strong>• Impact Beyond Metrics</strong>: Be part of something bigger by driving transformative growth for clients and shaping the future of performance marketing.<br><strong>• Continuous Learning Ecosystem:</strong> Immerse yourself in a culture of innovation with access to cutting-edge tools, industry certifications, and workshops to stay ahead of trends.<br><strong>• Accelerated Career Growth:</strong> Unlock unparalleled opportunities for advancement through mentorship, leadership pathways, and a commitment to nurturing talent.<br><strong>• Collaborate with Visionaries:</strong> Join a team of brilliant minds where creativity and data-driven strategies intersect—your ideas will fuel our collective success.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Data Developer to design, develop, and optimize enterprise data platforms, data warehouses, analytics solutions, and business intelligence applications. The ideal candidate will have expertise in data engineering, database development, reporting, cloud data platforms, and AI-enabled analytics to support enterprise decision-making and digital transformation initiatives.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable data pipelines and enterprise data solutions.</li><li>Build and optimize data warehouses, data marts, and analytical data models.</li><li>Develop interactive dashboards, reports, and visualizations for business stakeholders.</li><li>Design, optimize, and maintain relational and cloud-based databases.</li><li>Develop SQL queries, stored procedures, and database objects for high-performance data processing.</li><li>Implement ETL/ELT processes and data integration workflows.</li><li>Collaborate with business analysts, data engineers, architects, and application teams to deliver data-driven solutions.</li><li>Ensure data quality, security, governance, and performance across enterprise platforms.</li><li>Troubleshoot and optimize database performance and reporting solutions.</li><li>Prepare technical documentation and follow enterprise data management best practices.</li></ul><p>Must-Have Skills</p><ul><li>Experience with Snowflake or comparable cloud data warehouse platforms.</li><li>Experience with Power BI OR Tableau for business intelligence and data visualization.</li><li>Strong experience with PostgreSQL OR Microsoft SQL Server .</li><li>Experience with Redis or comparable in-memory caching technologies.</li><li>Experience with Dataiku DSS OR Vertex AI for advanced analytics, AI, and data science workflows.</li><li>Strong knowledge of SQL , database design, and query optimization.</li><li>Experience developing ETL/ELT pipelines and enterprise data integration solutions.</li><li>Strong understanding of data modeling, data warehousing, and analytics concepts.</li></ul><p>Good to Have</p><ul><li>Experience with Azure Synapse OR Google BigQuery OR Amazon Redshift .</li><li>Experience with Databricks OR Apache Spark .</li><li>Experience with Apache Airflow OR Azure Data Factory OR dbt .</li><li>Knowledge of Python for data engineering and automation.</li><li>Experience with Git , CI/CD pipelines, and DevOps practices.</li><li>Understanding of data governance, metadata management, and data quality frameworks.</li><li>Experience with cloud platforms such as Microsoft Azure , AWS , or Google Cloud Platform (GCP) .</li></ul><p>Qualifications</p><ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, Data Science, Software Engineering, or a related field.</li><li>3 12+ years of experience in data engineering, database development, business intelligence, or enterprise data platform development.</li></ul><p>Preferred Skills</p><ul><li>Experience designing enterprise data warehouse and analytics architectures.</li><li>Experience delivering cloud-based data modernization and digital transformation projects.</li><li>Strong analytical and problem-solving skills.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Ability to optimize data platforms for scalability, reliability, and performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, Data Science, Software Engineering, or a related field.</li><li>3 12+ years of experience in data engineering, database development, business intelligence, or enterprise data platform development.</li><li>Experience designing enterprise data warehouse and analytics architectures.</li><li>Experience delivering cloud-based data modernization and digital transformation projects.</li><li>Strong analytical and problem-solving skills.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Ability to optimize data platforms for scalability, reliability, and performance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a fast-growing B2B SaaS company operating within the telephony and caller ID ecosystem. Their platform helps businesses protect and manage their outbound calling reputation, directly impacting customer trust, answer rates, and revenue generation. As a bootstrapped, high-growth organization, they maintain a highly collaborative environment where engineering contributions have immediate visibility and measurable impact on both product performance and business success. They are seeking a Junior Backend Engineer to contribute to the continued development, reliability, and scalability of their platform while growing within a structured engineering organization that emphasizes mentorship, technical excellence, and long-term career development. Role Overview The Junior Backend Engineer will be responsible for implementing, testing, maintaining, and improving backend functionality across the company's SaaS platform while working closely with senior engineers and technical leadership. The Junior Backend Engineer will contribute to APIs, data access layers, background jobs, integrations, automated testing, and production support activities while learning best practices around scalability, reliability, performance, and software quality. This role is ideal for an early-career backend developer who enjoys building software, learning from experienced engineers, and contributing meaningful code within a fast-moving product environment. Location Fully Remote | 9:00 AM - 5:00 PM EST</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-3 years of experience in software development or equivalent combination of professional experience, internships, bootcamps, and substantive personal projects.</li><li>Experience developing backend applications using PHP .</li><li>Experience working with backend frameworks such as Laravel or similar technologies preferred.</li><li>Experience working with SQL and relational databases such as MySQL or MariaDB .</li><li>Experience building or supporting APIs and backend services.</li><li>Experience working within collaborative software development environments.</li><li>Experience using Git , pull requests, and version control workflows preferred.</li><li>Experience contributing to testing, debugging, and deployment processes preferred.</li><li>Exposure to telephony, dialer platforms, CCaaS systems, carrier APIs, or related technologies is a plus.</li><li>Experience working within startup, growth-stage, or small engineering teams is preferred.</li><li>Strong understanding of PHP development principles and backend application architecture.</li><li>Working knowledge of SQL , relational databases, and data-access patterns.</li><li>Understanding of REST APIs , HTTP , and system integrations.</li><li>Familiarity with Laravel or similar backend frameworks.</li><li>Familiarity with MySQL and MariaDB database environments.</li><li>Familiarity with Git , pull requests, and collaborative development workflows.</li><li>Understanding of automated testing concepts, including unit and integration testing.</li><li>Familiarity with CI/CD processes and deployment workflows.</li><li>Exposure to Docker , AWS , cloud environments, or infrastructure concepts is a plus.</li><li>Interest in learning Go (Golang) and expanding backend engineering capabilities.</li><li>Familiarity with queues, background jobs, or event-driven architectures is a plus.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Highly coachable with a willingness to learn and apply feedback.</li><li>Reliable, accountable, and proactive in communicating blockers and project status.</li><li>Strong ownership mindset with a commitment to continuous improvement.</li></ul><p></p></section>

Job Description<br>Responsible for direct business development and end-user acquisition, targeting government and public safety sectors. Responsible for customer relationship maintenance and satisfaction with the client. Prepares and analyzes performance tools and reports, including data analysis to monitor and improve the project/accounts performance. Analyzes contracts and billing for accuracy and completeness; submits the billings to the client promptly and follows up on any issues. Review and manage the inventory and sales out tracking and management.<br>Job Requirements Bachelor's degree or above preferred. Minimum 5 years’ work experience in SALES and have strong client sources or relationships in public safety or government. Preferably with experience in two way radio industry/companies or familiar with two way radio solutions such as critical communication, command center, CCTV and other related solution. With strong interpersonal skills in maintaining client relationship Excellent communication and presentation skills in both oral and written English. Must be a good team player and possess self-motivated driven working style Must be have a pleasing personality and a good moral character

???? Professional Service Specialist (L2) – Saa S / ERP???? On-site – Sheraton Al Matar, El Nozha, Cairo<br>At OSOSS, we build powerful Saa S ERP solutions that help businesses manage every aspect of their operations — from POS and e-commerce to inventory, accounting, purchasing, and order management. We're looking for an experienced Professional Service Specialist (L2) who enjoys solving technical challenges, implementing ERP solutions, training customers, and delivering an outstanding onboarding experience.<br>???? Before you apply, please make sure you meet ALL of the below:<br>• Minimum 3 years of experience in software implementation or technical support• At least 2 years of hands-on experience implementing Odoo, ERP, or CRM solutions• Strong customer-facing communication and presentation skills• Experience delivering end-user training and onboarding sessions (Training of Trainers is a strong plus)• Ability to troubleshoot complex technical issues and support enterprise customers• Currently based in Cairo or nearby areas and available to work on-site<br>???? Applications that do not meet these requirements will not be considered.

We are looking for a detail-oriented and motivated Junior Financial Accountant to join our team and grow within a dynamic, fast-paced environment.<br><br>???? Location<br>New Cairo or Gharbia<br><br>???? Requirements<br>Experience: 0–3 years<br>Skills: Strong attention to detail and analytical mindset<br><br>???? What Makes This Role Valuable<br>You will be an active user of Odoo, gaining practical, day-to-day experience across different financial cycles and business functions.<br><br>???? Key Responsibilities<br>*Record, validate, and ensure proper accounting of all company expenses and revenues.<br>*Issue and manage customer invoices, ensuring accurate matching with sales and deliveries.<br>*Monitor expenses and flag any unusual or unjustified spending patterns.<br>*Ensure proper allocation of costs within the correct accounts and reporting periods.<br>*Track cash outflows, financial commitments, and support payment planning<br>*Track, reconcile, and control advances and custody balances<br>*Support month-end closing activities for both expenses and revenues<br>*Assist in financial reporting and reconciliations. <br><br>???? Apply Now<br>If you're looking to build a strong accounting foundation, send your CV. -hr@radifarms.com-

Job Description Perform month-end account closing activities and reconciliations Maintain general ledger accounts and prepare journal entries for accruals and variances Generate and distribute account management reports monthly Perform accounting analysis for cash accruals, accounts payable, accounts receivable, reconciliations, and foreign exchange. Provide appropriate accounting information to customers when needed. Assist various departments in accounting issues and queries. Analyze and perform foreign currency exchanges. Support the Auditor in conducting internal and external audits. Assist in tax preparation and filing activities. Reconcile general ledger accounts and revenue accounts. Review financial reports to identify and explain variances. Follow the documentation retention policy to maintain accounting files. Prepare cash flow statements and resolve outstanding balancing issues. Adhere to standard accounting principles and company procedures. Perform accounting analyses and reporting to support decision-making purposes.<br>Job Requirements2-5 Years of Experience is a Must SAP User preferred Flexible and very good with numbers Can work in a very dynamic environment Good English is a must

Job Description Perform month-end account closing activities and reconciliations Maintain general ledger accounts and prepare journal entries for accruals and variances Generate and distribute account management reports monthly Perform accounting analysis for cash accruals, accounts payable, accounts receivable, reconciliations, and foreign exchange. Provide appropriate accounting information to customers when needed. Assist various departments in accounting issues and queries. Analyze and perform foreign currency exchanges. Support the Auditor in conducting internal and external audits. Assist in tax preparation and filing activities. Reconcile general ledger accounts and revenue accounts. Review financial reports to identify and explain variances. Follow the documentation retention policy to maintain accounting files. Prepare cash flow statements and resolve outstanding balancing issues. Adhere to standard accounting principles and company procedures. Perform accounting analyses and reporting to support decision-making purposes.<br>Job Requirements2-5 Years of Experience is a Must SAP User preferred Flexible and very good with numbers Can work in a very dynamic environment Good English is a must

<p>Are you a dynamic and enthusiastic individual with a passion for both creating exceptional first impressions and building vibrant online communities? We are searching for a talented <strong>Receptionist &amp; Social Media Moderator</strong> to join our team in <strong>Cairo, Egypt</strong>! This unique <strong>on-site</strong> role offers an incredible opportunity for an entry-level professional to thrive in a dual capacity, becoming the welcoming face of our organization while simultaneously amplifying our digital presence.</p><p><strong>Overview: Ignite Our Presence, Inside and Out!</strong></p><p>As our Receptionist &amp; Social Media Moderator, you will be at the heart of our operations, ensuring a smooth and inviting experience for all visitors and callers, while also being the voice and pulse of our brand across various social media platforms. This is more than just a job; it's a chance to make a tangible impact from day one in a stimulating and supportive environment.</p><p><strong>Key Responsibilities: A Dual Role of Impact!</strong></p><ul><li><p><strong>Front-Line Excellence:</strong></p><ul><li><p>Warmly greet and assist all visitors, clients, and partners, providing an exceptional first impression.</p></li><li><p>Manage incoming calls and correspondence with professionalism and efficiency, directing inquiries appropriately.</p></li><li><p>Maintain an organized and welcoming reception area, ensuring a professional and tidy environment.</p></li><li><p>Assist with various office management tasks, including scheduling, coordinating meetings, and managing office supplies.</p></li></ul></li><li><p><strong>Digital Engagement &amp; Creativity:</strong></p><ul><li><p>Actively moderate and engage with our online community across all social media channels, fostering positive interactions.</p></li></ul></li></ul><ul><li><p>Collaborate with the marketing team to execute digital marketing campaigns and initiatives.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Female</strong></p></li><li><p><strong>Experience Level:</strong> An ideal candidate will have <strong>0-1 years of experience</strong>, making this an excellent opportunity for recent graduates or those looking to kickstart their career at an <strong>Entry Level</strong>.</p></li><li><p><strong>Essential Skill Set:</strong></p><ul><li><p><strong>Exceptional Organization:</strong> Master of multitasking, keeping both the office and digital campaigns running smoothly.</p></li><li><p><strong>Outstanding Customer Service:</strong> A natural at creating positive interactions and resolving inquiries with a smile.</p></li><li><p><strong>Proficient Office Management:</strong> Capable of maintaining an efficient and welcoming administrative environment.</p></li><li><p><strong>Superior Communication:</strong> Articulate and engaging, both in person and in written digital content.</p></li><li><p><strong>Foundational Marketing Acumen:</strong> An understanding of marketing principles to support brand initiatives.</p></li><li><p><strong>Social Media Savvy:</strong> Comfortable navigating and contributing to various social platforms.</p></li><li><p><strong>Digital Marketing Enthusiast:</strong> Eager to learn and apply digital strategies to boost online presence.</p></li><li><p><strong>Creative Content Creator:</strong> Ability to assist in crafting engaging and relevant material for digital channels.</p></li><li><p><strong>Skilled Community Manager:</strong> Passionate about building and nurturing online relationships.</p></li><li><p><strong>Microsoft Office Suite Proficiency:</strong> Expert user of Word, Excel, PowerPoint, and Outlook.</p></li><li><p><strong>Strong Time Management:</strong> Adept at prioritizing tasks and meeting deadlines in a fast-paced environment.</p></li><li><p><strong>Impeccable Attention to Detail:</strong> Ensuring accuracy and high quality in all administrative and digital tasks.</p></li><li><p><strong>Proactive Problem-solving:</strong> Resourceful and quick-thinking when faced with challenges.</p></li><li><p><strong>Excellent Interpersonal Skills:</strong> Building rapport effortlessly with colleagues, clients, and online communities.</p></li></ul></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Talent Acquisition <br> <p> <span> <span><span> <span> Lead end-to-end recruitment<br>across a diverse range of roles, encompassing sourcing, screening,<br>interviewing, and offer negotiation.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop and maintain a robust talent pipeline<br>for critical and hard-to-fill positions, ensuring business continuity and<br>readiness. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Partner closely with<br>department heads and hiring managers to translate staffing needs into effective<br>recruitment strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Ensure that all job<br>postings, sourcing activities, and interview processes adhere to company<br>standards, timelines, and compliance requirements.<br> </span></span></span></span></p><p> <span> <span><span> <span> Monitor and report on<br>talent acquisition performance through key metrics, including time-to-fill,<br>quality-of-hire, and pipeline health.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Oversee structured candidate screening,<br>assessments, and selection processes to ensure a consistent and objective<br>evaluation methodology. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Champion an outstanding<br>candidate experience throughout the hiring lifecycle, reinforcing Orion's<br>employer brand at every touchpoint.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Apply demonstrated expertise in recruiting for<br>technical roles, including Data &amp; Analytics Engineers, Data Scientists,<br>Supply Chain Digitization Engineers, and Automation Engineers. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Administer Zoho Recruit as the organisation's<br>Applicant Tracking System (ATS), managing candidate pipelines, job posting<br>workflows, interview scheduling, and recruitment reporting. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Strengthen the employer<br>brand through strategic professional networking and a commitment to<br>best-in-class candidate engagement.<br> <span>Core HR Operations <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Act as a trusted, impartial<br>resource for employee concerns, grievances, and conflict resolution,<br>consistently upholding a fair, respectful, and inclusive workplace environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop, review, and implement HR policies and<br>procedures in full compliance with applicable labor laws and regulatory<br>requirements. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Manage structured<br>offboarding processes and conduct meaningful exit interviews to generate<br>actionable insights that inform and strengthen retention strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Administer employee<br>benefits enquiries and requests through the HRIS, ensuring timely, accurate,<br>and professional service delivery.<br> </span></span></span></span></p><p> <span> <span><span> <span> Prepare and issue a range<br>of HR documentation, including salary letters, experience certificates, and<br>employee relations correspondence, as required.<br> <span>Culture &amp; Employee Engagement <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Collaborate with senior<br>leadership to define, embed, and sustain the organisation's values, behaviors,<br>and desired cultural identity, ensuring alignment across all people practices<br>and business functions.<br> </span></span></span></span></p><p> <span> <span><span> <span> Champion and actively<br>contribute to internal culture and engagement initiatives, including the design<br>and delivery of company events and recognition programs.<br> </span></span></span></span></p><p> <span> <span><span> <span> Serve as an ambassador for<br>the Orion culture, modelling the behaviors and standards expected across the<br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> </span></span></span></span></p><div> <br> <br> <span> Requirements <p> <span> <span><span> <span> <span>Bachelor's degree in Human Resources, Business<br>Administration, or a related field. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> 3u20135 years of progressive HR<br>experience, with a minimum of 2 years dedicated to technical recruitment across<br>Technology, IT, software development, or data and analytics domains.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Demonstrated success in sourcing and hiring for<br>roles such as Data Engineers, Data Scientists, Software Developers, and IT<br>Consultants. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Advanced sourcing capabilities utilizing<br>LinkedIn Recruiter, job boards, social media, and professional networks. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Proficiency with Applicant Tracking Systems<br>(ATS) and recruitment analytics platforms; hands-on experience with Zoho<br>Recruit is an advantage. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Exceptional interpersonal,<br>communication, and negotiation skills.<br> </span></span></span></span></p><p> <span> <span><span> <span> Proven capacity to manage<br>multiple open requisitions concurrently within a fast-paced, high-growth<br>environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Track record of measuring, analyzing, and<br>optimizing recruitment KPIs, including time-to-fill and quality-of-hire. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Solid understanding of<br>employment law, HR compliance, and best practices in candidate and employee<br>experience.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Professional HR certifications and/or technical certifications are considered an asset. <br> </span></span></span></span></span></p><div> <br> <br>","Work_Experience":"4-5 years","</div></span></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><p>The IT Service Desk Engineer is responsible for providing technical support to end-users, ensuring that IT service requests and incidents are addressed promptly and effectively. This role involves troubleshooting hardware and software issues, maintaining documentation, and delivering excellent customer service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Technical Support:</strong> Provide first-line support for a variety of IT issues, including hardware, software, networking, and application-related queries.</p><p><strong>Incident Management:</strong> Log, track, and manage incidents and service requests through the service desk system, ensuring timely resolution in accordance with service level agreements (SLAs).</p><p><strong>Troubleshooting:</strong> Diagnose and resolve technical issues efficiently, utilizing remote support tools when necessary.</p><p><strong>User Assistance:</strong> Assist users with setup, configuration, and troubleshooting of IT equipment and software applications.</p><p><strong>Documentation:</strong> Maintain accurate records of support activities, including detailed documentation of issues and resolutions, and contribute to the knowledge base.</p><p><strong>Collaboration:</strong> Work closely with other IT teams to escalate and resolve complex issues, ensuring effective communication throughout the process.</p><p><strong>Customer Service:</strong> Provide exceptional customer service, maintaining a positive attitude and professional demeanor in all interactions with users.</p><p><strong>Tasks Responsibilities</strong></p><ul><li>Receive and log support requests from users.</li><li>Categorize incidents and provide initial solutions or escalate when necessary.</li><li>Offer remote or onsite support.</li><li>Update the knowledge base and enhance user experience.</li><li>Follow up on tickets until resolution and ensure user satisfaction.</li></ul><p><strong>Qualifications</strong></p><p>Bachelor s degree in Information Technology, Computer Science, or a related field.</p><p>2+ years of experience in an IT support or service desk role.</p><p>Familiarity with IT service management frameworks (e.g., ITIL) is preferred.</p><p>Strong communication and interpersonal skills.</p><p><strong>Skills</strong></p><ul><li>Technical troubleshooting and problem-solving capabilities</li><li>Experience with ticketing systems and service desk operations</li><li>Customer service excellence and user-focused approach</li><li>Strong organizational skills and attention to detail</li><li>Familiarity with operating systems, software applications, and networking concepts</li></ul><p><strong>Work Environment</strong></p><p>Fast-paced, dynamic environment. May require occasional travel for training or on-site support.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Information Technology, Computer Science, or a related field.</li><li>2+ years of experience in an IT support or service desk role.</li><li>Familiarity with IT service management frameworks (e.g., ITIL) is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Technical troubleshooting and problem-solving capabilities</li><li>Experience with ticketing systems and service desk operations</li><li>Customer service excellence and user-focused approach</li><li>Strong organizational skills and attention to detail</li><li>Familiarity with operating systems, software applications, and networking concepts</li></ul><p></p></section>

<p><strong>Job Purpose</strong></p><p>Easy Talent Academy is seeking a warm, organized, and energetic School Receptionist to join our ballet and performing arts family. As the first point of contact, you will create a welcoming environment for students, parents, and visitors while managing daily administrative tasks to keep the studio running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Customer Service:</strong> Greet families warmly, answer phone calls, reply to emails, and handle inquiries about classes.</p></li><li><p><strong>Student Registration:</strong> Enroll new students, manage class schedules, and maintain accurate student attendance records.</p></li><li><p><strong>Payment Processing:</strong> Collect monthly tuition fees, issue invoices, and manage daily cash or card transactions.</p></li><li><p><strong>Studio Operations:</strong> Maintain a clean, organized reception area and monitor studio opening/closing procedures.</p></li><li><p><strong>Communication Link:</strong> Relay updates from teachers and management to parents regarding schedule changes, rehearsals, and events.</p></li></ul><p><strong>Requirements and Qualifications</strong></p><ul><li><p><strong>Experience:</strong> Proven experience as a receptionist, front desk agent, or administrative assistant. Experience in a school, gym, or academy setting is a plus.</p></li><li><p><strong>Languages:</strong> Excellent command of both spoken and written English and Arabic to communicate effectively with our diverse community.</p></li><li><p><strong>Skills:</strong> Strong communication, active listening, and multitasking abilities.</p></li><li><p><strong>Tech-Savvy:</strong> Proficiency in Microsoft Office (Word, Excel) and comfort learning school management software.</p></li><li><p><strong>Personal Traits:</strong> Friendly personality, patience with children, high reliability, and a professional appearance.</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>A vibrant, creative, and supportive team environment.</p></li><li><p>Opportunities for growth within the academy.</p></li><li><p>Competitive salary based on experience.</p></li></ul><hr><p></p><p><strong>Requirements</strong></p><p><strong>Requirements and Qualifications</strong></p><ul><li><p><strong>Experience:</strong> Proven experience as a receptionist, front desk agent, or administrative assistant. Experience in a school, gym, or academy setting is a plus.</p></li><li><p><strong>Languages:</strong> Excellent command of both spoken and written English and Arabic to communicate effectively with our diverse community.</p></li><li><p><strong>Skills:</strong> Strong communication, active listening, and multitasking abilities.</p></li><li><p><strong>Tech-Savvy:</strong> Proficiency in Microsoft Office (Word, Excel) and comfort learning school management software.</p></li><li><p><strong>Personal Traits:</strong> Friendly personality, patience with children, high reliability, and a professional appearance.</p></li></ul><p></p>