Shipping representative Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Play a critical role in shaping our quality strategy and building test automation frameworks You’ll partner with developers, product managers, and DevOps to ensure the delivery of high-quality, scalable, and performant software.<br> Design, develop, and maintain automated test frameworks for UI, API, and backend systems using Playwright (Node.<br>js). Champion the use of tools such as BrowserStack, Applitools, Testim, and other modern QA platforms to improve test coverage and visibility.<br> Collaborate with cross-functional teams to define acceptance criteria, test plans, and test cases.<br> Own and lead end-to-end testing for major product releases — from planning to production.<br> Conduct root cause analysis for critical issues and work across teams to implement long-term fixes.<br> Optimize and maintain CI/CD pipelines (e.<br>g., Jenkins, GitHub Actions) for fast, reliable feedback cycles.<br> Promote and participate in test management processes, using tools like TestRail, Zephyr, or Xray to track quality metrics, ensure traceability, and drive testing efficiency.<br> Advocate for quality in all aspects of the SDLC — including code reviews, architecture discussions, and sprint planning.<br> Identify and fill gaps in test coverage across functional, regression, performance, accessibility, and security testing.<br> Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.<br> The company will contribute up to EUR 25 per month towards staff perks A company bonus scheme applicable as per bonus scheme rules EUR equivalent salaries paid in EGP Key Responsibilities: Bachelor’s degree in Computer Science, Engineering, or equivalent.<br> &gt;5 years in Software QA.<br> Proven expertise with Playwright (Node.<br>js) — must-have.<br> Strong understanding of JavaScript/TypeScript or Java .<br> Experience testing modern web applications, REST/GraphQL APIs, and backend services.<br> Hands-on with CI/CD tools (e.<br>g., Jenkins, GitHub Actions, CircleCI).<br> Familiar with tools such as BrowserStack, Applitools, Testim — for cross-browser, visual, and intelligent testing.<br> Strong grasp of test management tools (TestRail, Zephyr, Xray, or similar) and test case lifecycle.<br> Exposure to performance, accessibility, and security testing practices.<br> Technical Competencies/Skills: Software Development/Testing Lifecycles Software Testing Concepts/Techniques Mobile Testing Concepts API Testing Automation Testing DB Testing Manual Testing: Performance Testing Sharp Eye for Details Agile Methodologies (Scrum) Agile Principles Productivity Troubleshooting AI Competencies Leverage AI-powered tools and agents to improve software testing efficiency, automation, and overall engineering productivity.<br> Utilize AI to generate and optimize test cases, automation scripts, test data, and documentation, while validating all AI-generated outputs.<br> Apply AI to analyze defects, identify test coverage gaps, and support root cause analysis.<br> Explore and adopt emerging AI-driven testing technologies and best practices to continuously improve quality engineering processes.<br> Knowledge of (RAG), (MCP), or similar AI integration concepts .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a professional and courteous Telephone Operator / Royal Service Agent to join our team in Cairo, Egypt. In this role, you will serve as the first point of contact for our organization, managing incoming and outgoing calls while providing exceptional customer service. You will be responsible for routing calls to appropriate departments, handling inquiries with professionalism, and ensuring every caller receives a positive experience that reflects our commitment to excellence.</p><br><ul><li>Answer incoming calls promptly and professionally, greeting callers with courtesy and warmth</li><li>Route calls to the appropriate departments or personnel based on caller needs and organizational protocols</li><li>Manage call queues efficiently and minimize wait times while maintaining service quality</li><li>Provide information about services, facilities, and organizational offerings to callers</li><li>Take accurate messages and ensure timely delivery to intended recipients</li><li>Handle customer inquiries and complaints with empathy, patience, and problem-solving skills</li><li>Maintain detailed call logs and records using telephone systems and organizational software</li><li>Multitask effectively by managing multiple calls, administrative duties, and customer requests simultaneously</li><li>Demonstrate professional telephone etiquette and communication skills at all times</li><li>Assist with general administrative tasks as needed to support organizational operations</li><li>Maintain confidentiality and handle sensitive information with discretion</li><li>Provide feedback on caller concerns to management to support continuous service improvement</li></ul><br>Qualifications<br><br><ul><li>Proven experience as a Telephone Operator, Royal Service Agent, or in a similar customer-facing role</li><li>Excellent verbal communication skills with clear pronunciation and professional telephone etiquette</li><li>Strong interpersonal and customer service skills with the ability to remain calm under pressure</li><li>Proficiency in multitasking and managing multiple calls simultaneously</li><li>Exceptional organizational and time management abilities</li><li>Attention to detail and accuracy in recording information and routing calls</li><li>Ability to work independently and as part of a team in a fast-paced environment</li><li>Proficiency with computer systems and basic office software applications</li><li>Bilingual capabilities in Arabic and English</li><li>Active listening skills and the ability to understand and address caller needs effectively</li><li>Problem-solving abilities and conflict resolution skills</li><li>Professional demeanor and positive attitude toward customer service</li><li>Flexibility to adapt to changing priorities and organizational needs</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p>Objective(s) of The Position Play a vital role in running the smooth growth of the business development department, through setting and executing unique business partnering opportunities, establish strong sectoral networking and maintain strong relationships with key stakeholders, skillfully present our services to ensure consistent business growth Duties &amp; Responsibilities Planning Research and apply positioning strategy tactics and concepts to approach all identified target channels, and analyze the required tools and templates, in coordination with the marketing team. Possess solid understanding of the different business development strategies to proactively initiate contact with different fundraising channels and target segments utilizing all tools, techniques and templates developed. Plan and organize securing targeted potential customers, projects and fund resources as per the developed annual plan Business Development : Conduct client scoping meetings with BD Section Manager and Account Manager to clearly understand the projects objective and the targeted segment and create project plans drafts as per scope, budget and time in collaboration and full alignment of relevant internal &amp; external stakeholders. Formulate structured comprehensive methodologies and procedures to develop detailed technical and financial proposals estimating financial feasibility, coordinate with business partners to facilitate the timely submission of applications according to policies and guidelines of /City and Guilds. Draft customized sales strategies to address each target segment according to their needs while ensuring to meet business partners requirements. Deliver the assigned strategic initiatives as per the identified project requirements, and supervise team to ensure proper delivery of their assigned initiatives. Under the guidance of the BD &amp;Acc Section Manager, develop and draft technical and financial proposals and ensures to professionally present the organization according to potential business partners needs and funds requirements while maintaining mutual benefits. Draft and prepare new and existing clients sales contracts ensuring adherence to law established rules and guidelines. Manage open bids applications submissions, follow bids opportunities and donor trends and ensure all requirements needed are completed as per City and Guilds guidelines. Intent and inform the terms and conditions according to the nature of business relation. Key Competencies Integrated Learning &amp; Quality Focus. Writing and Reporting. Communication and Networking. Planning and Focus on Results. Adaptability &amp; Dealing with Ambiguity. Working with People. Researching &amp; analyzing and problem solving. Challenging and Changing the Status-quo.</p><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS B. Sc. degree in relevant field preferably, Business Administration or relevant degree and/or similar certificate. 5-7 years of experience in business consultancy, business development, sales, Proposal writing. Successful track record in B2B, educational services sales and negotiation Proficiency with data analysis, forecasting, and budgeting. Proficiency in MS office Suite with excellence in excel and PowerPoint. Excellent command of English and Arabic language C1; (written and spoken ).</p>

<p>JOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p><p>CORE WORK ACTIVITIES</p><p>Assisting with Administering Employee Training Programs</p><p>Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Assisting with Evaluating Training Programs Effectiveness</p><p>Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.</p><p>Assisting with Developing Training Program Plans and Budgets</p><p>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Assists with establishing guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><p>Assisting with Managing Training Budgets</p><p>Assists with the development of the Training budget as required. Assists with managing budget in alignment with Human Resources and property financial goals. Assists with managing department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.</p><p>OR</p><p>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</p>

<p>Leverage your expertise and join the dynamic team of a leading industry provider of electronic component data and parts management software in the electronics industry. They have been the go-to partner for thousands of electronic engineers, supply chain leaders, and procurement experts across Fortune 500 companies. This role is best suited to a designer who enjoys solving difficult product and UX problems, not simply creating visually polished interfaces. You will work on an established SaaS platform, improving existing experiences and designing new modules while working within an established design system. You should be comfortable making sense of large amounts of information, designing dashboards and data-heavy workflows, and determining how information, KPIs, and actions should be prioritized for users.</p><p>Key Accountabilities</p><ul><li>Own product design across assigned areas from problem definition and exploration through detailed design, delivery, and iteration.</li><li>Design complex web-based SaaS experiences , including dashboards, data grids, analytics interfaces, workflows, and information-rich product areas.</li><li>Simplify complex product requirements and large datasets into clear, intuitive, and efficient user experiences.</li><li>Identify and prioritize the information and KPIs users need rather than simply visualizing predefined metrics.</li><li>Translate business requirements, user needs, and technical constraints into scalable product solutions.</li><li>Improve existing product experiences while also designing new modules and capabilities within the current platform.</li><li>Create user flows, wireframes, prototypes, interaction models, and high-fidelity product designs.</li><li>Work within the existing design system and contribute to its ongoing maintenance and evolution.</li><li>Collaborate closely with Product Managers, Engineers, Data teams, and other stakeholders.</li><li>Communicate design decisions clearly and explain the reasoning behind proposed solutions.</li><li>Participate in user research, usability testing, and workflow analysis when needed, in collaboration with other team members.</li><li>Work closely with Engineering to ensure designs are feasible, scalable, and implemented to a high standard.</li><li>Contribute to team design discussions and support other designers when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for:</p><ul><li>4+ years of experience in Product Design, UX Design, or a closely related product-focused role.</li><li>A strong portfolio demonstrating real product problem-solving , not only final visual designs.</li><li>Strong experience designing web-based digital products .</li><li>Demonstrated experience with complex or data-heavy interfaces , such as: dashboards analytics products data grids or tables reporting tools admin platforms complex workflows</li><li>Ability to structure large amounts of information and create clear information hierarchy.</li><li>Strong understanding of UX, interaction design, information architecture, and systems thinking .</li><li>Ability to explain: what problem you were solving why you made specific design decisions how you prioritized information how your solution improved the user experience</li><li>Experience working collaboratively with Product and Engineering teams.</li><li>Strong Figma skills or equivalent modern product-design tools.</li><li>Good communication and presentation skills.</li><li>Basic understanding of HTML, CSS, and JavaScript concepts in order to understand technical feasibility and collaborate effectively with engineers.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your expertise and join the dynamic team of a<span>leading industry provider of electronic component data and parts management software in the electronics industry. They have been the go-to partner for thousands of electronic engineers, supply chain leaders, and procurement experts across Fortune 500 companies.</span></p><br><p>This role is best suited to a designer <strong>who enjoys solving difficult product and UX problems, not simply creating visually polished interfaces.</strong> You will work on an established SaaS platform, improving existing experiences and designing new modules while working within an established design system.</p><br><p>You should be comfortable making sense of large amounts of information, designing dashboards and data-heavy workflows, and determining how information, KPIs, and actions should be prioritized for users.</p><br><strong>Key Accountabilities</strong><ul><li>Own product design across assigned areas from problem definition and exploration through detailed design, delivery, and iteration.</li><li>Design complex <strong>web-based SaaS experiences</strong>, including dashboards, data grids, analytics interfaces, workflows, and information-rich product areas.</li><li>Simplify complex product requirements and large datasets into clear, intuitive, and efficient user experiences.</li><li>Identify and prioritize the information and <strong>KPIs</strong> users need rather than simply visualizing predefined metrics.</li><li>Translate business requirements, user needs, and technical constraints into scalable product solutions.</li><li>Improve existing product experiences while also designing new modules and capabilities within the current platform.</li><li>Create user flows, wireframes, prototypes, interaction models, and high-fidelity product designs.</li><li>Work within the existing design system and contribute to its ongoing maintenance and evolution.</li><li>Collaborate closely with Product Managers, Engineers, Data teams, and other stakeholders.</li><li>Communicate design decisions clearly and explain the reasoning behind proposed solutions.</li><li>Participate in user research, usability testing, and workflow analysis when needed, in collaboration with other team members.</li><li>Work closely with Engineering to ensure designs are feasible, scalable, and implemented to a high standard.</li><li>Contribute to team design discussions and support other designers when needed.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We are looking for:</strong></p><br><ul><li><strong>4+ years of experience</strong> in Product Design, UX Design, or a closely related product-focused role.</li><li>A strong portfolio demonstrating <strong>real product problem-solving</strong>, not only final visual designs.</li><li>Strong experience designing <strong>web-based digital products</strong>.</li><li>Demonstrated experience with <strong>complex or data-heavy interfaces</strong>, such as:<ul><li>dashboards</li><li>analytics products</li><li>data grids or tables</li><li>reporting tools</li><li>admin platforms</li><li>complex workflows</li></ul></li><li>Ability to structure large amounts of information and create clear information hierarchy.</li><li>Strong understanding of <strong>UX, interaction design, information architecture, and systems thinking</strong>.</li><li>Ability to explain:<ul><li>what problem you were solving</li><li>why you made specific design decisions</li><li>how you prioritized information</li><li>how your solution improved the user experience</li></ul></li><li>Experience working collaboratively with Product and Engineering teams.</li><li>Strong Figma skills or equivalent modern product-design tools.</li><li>Good communication and presentation skills.</li><li>Basic understanding of HTML, CSS, and JavaScript concepts in order to understand technical feasibility and collaborate effectively with engineers.</li></ul> </div>

<p>Leverage your expertise and join the dynamic team of a leading industry provider of electronic component data and parts management software in the electronics industry. They have been the go-to partner for thousands of electronic engineers, supply chain leaders, and procurement experts across Fortune 500 companies. This role is best suited to a designer who enjoys solving difficult product and UX problems, not simply creating visually polished interfaces. You will work on an established SaaS platform, improving existing experiences and designing new modules while working within an established design system. You should be comfortable making sense of large amounts of information, designing dashboards and data-heavy workflows, and determining how information, KPIs, and actions should be prioritized for users.</p><p><b><br></b></p><p><b>Key Accountabilities</b></p><ul><li>Own product design across assigned areas from problem definition and exploration through detailed design, delivery, and iteration.</li><li>Design complex web-based SaaS experiences , including dashboards, data grids, analytics interfaces, workflows, and information-rich product areas.</li><li>Simplify complex product requirements and large datasets into clear, intuitive, and efficient user experiences.</li><li>Identify and prioritize the information and KPIs users need rather than simply visualizing predefined metrics.</li><li>Translate business requirements, user needs, and technical constraints into scalable product solutions.</li><li>Improve existing product experiences while also designing new modules and capabilities within the current platform.</li><li>Create user flows, wireframes, prototypes, interaction models, and high-fidelity product designs.</li><li>Work within the existing design system and contribute to its ongoing maintenance and evolution.</li><li>Collaborate closely with Product Managers, Engineers, Data teams, and other stakeholders.</li><li>Communicate design decisions clearly and explain the reasoning behind proposed solutions.</li><li>Participate in user research, usability testing, and workflow analysis when needed, in collaboration with other team members.</li><li>Work closely with Engineering to ensure designs are feasible, scalable, and implemented to a high standard.</li><li>Contribute to team design discussions and support other designers when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of experience in Product Design, UX Design, or a closely related product-focused role.</li><li>A strong portfolio demonstrating real product problem-solving , not only final visual designs.</li><li>Strong experience designing web-based digital products .</li><li>Demonstrated experience with complex or data-heavy interfaces , such as: dashboards analytics products data grids or tables reporting tools admin platforms complex workflows</li><li>Ability to structure large amounts of information and create clear information hierarchy.</li><li>Strong understanding of UX, interaction design, information architecture, and systems thinking .</li><li>Ability to explain: what problem you were solving why you made specific design decisions how you prioritized information how your solution improved the user experience</li><li>Experience working collaboratively with Product and Engineering teams.</li><li>Strong Figma skills or equivalent modern product-design tools.</li><li>Good communication and presentation skills.</li><li>Basic understanding of HTML, CSS, and JavaScript concepts in order to understand technical feasibility and collaborate effectively with engineers.</li></ul>

<p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><p>Context We are seeking a highly skilled Telecom SP GSM-R to support the delivery of railway telecom systems in Cairo, Egypt. The role is responsible for reviewing the GSM-R design submitted by Siemens and ensuring successful integration, testing, optimization, and maintenance support of GSM-R communication systems used in railway operations.</p><p>Missions/Main Duties</p><ul><li>Review GSM-R system design documents submitted by Siemens and provide technical comments and recommendations.</li><li>Support the integration, testing, commissioning, optimization, and maintenance of GSM-R systems for railway operations.</li><li>Ensure reliable and compliant voice and data communication between trains, control centers, and trackside systems.</li><li>Coordinate GSM-R interfaces with signaling systems, ETCS infrastructure, and other railway subsystems.</li><li>Troubleshoot technical issues, perform root cause analysis, and support corrective actions.</li><li>Monitor system performance and recommend improvements to enhance coverage, quality, and reliability.</li><li>Prepare and maintain technical documentation, test reports, interface documents, and maintenance records.</li><li>Work closely with multidisciplinary teams including telecom, signaling, operations, and project stakeholders.</li></ul><p>Profile/Skills</p><ul><li>Bachelor s degree in Telecommunications Engineering, Electronics Engineering, Electrical Engineering, or a related field.</li><li>Proven experience in GSM-R systems within railway or metro projects.</li><li>Strong knowledge of GSM/GSM-R architecture and protocols .</li><li>Experience in radio network planning and optimization .</li><li>Good understanding of railway operational communication systems .</li><li>Familiarity with ETCS, signaling interfaces, and interoperability concepts .</li><li>Experience in testing, integration, and maintenance support of telecom systems.</li><li>Strong analytical, coordination, and problem-solving skills.</li></ul><p>Systra is an equal opportunities company; this position is open to all applicants.</p><p>Workplace Type ..</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Telecommunications Engineering, Electronics Engineering, Electrical Engineering, or a related field.</li><li>Proven experience in GSM-R systems within railway or metro projects.</li><li>Strong knowledge of GSM/GSM-R architecture and protocols .</li><li>Experience in radio network planning and optimization .</li><li>Good understanding of railway operational communication systems .</li><li>Familiarity with ETCS, signaling interfaces, and interoperability concepts .</li><li>Experience in testing, integration, and maintenance support of telecom systems.</li><li>Strong analytical, coordination, and problem-solving skills.</li></ul>

<p><strong>Position Overview:</strong> We are seeking a talented, creative, and detail-oriented Motion Graphic Designer to join our team. This role will be responsible for creating compelling graphics, motion graphics, animations, and visual content for various digital platforms, ensuring brand consistency and enhancing audience engagement. The ideal candidate has a keen eye for detail, a passion for storytelling, and the technical skills to bring concepts to life. This role involves producing a variety of designs for digital and print media, including advertisements, social media content, websites, and promotional materials.</p><p></p><h2>Key Responsibilities:</h2><ul><li><p>Design and create engaging motion graphics, animations, and video editing for marketing campaigns, social media, websites, and other digital channels.</p></li><li><p>Design and create engaging graphics for marketing campaigns, social media, websites, and other digital channels.</p></li><li><p>Collaborate Across Teams: Collaborate with the marketing and creative teams to understand project requirements, target audience, and deliver visual content that aligns with brand identity and objectives. Work with other team members to conceptualize visuals based on project briefs and incorporate feedback into designs.</p></li><li><p>Produce High-Quality Graphics: Design and create engaging motion graphics, animations, and video editing for marketing campaigns, social media, websites, and other digital channels. Create visually appealing transitions, effects, and typography, maintaining a consistent style and quality across all materials. Optimize animations and graphics for performance on various devices and platforms.</p></li><li><p>Stay Updated on Design Trends:&nbsp;Stay updated with design trends, tools, and technologies to enhance the quality and creativity of motion graphics. And propose fresh ideas to enhance the company’s brand presence.</p></li><li><p>Brand Consistency: Maintain brand consistency throughout all projects by following brand guidelines. Adapt designs for different platforms, ensuring each design fits the format and specifications of the medium.</p></li><li><p>Punctuality: Manage multiple projects simultaneously, ensuring timely delivery while meeting quality standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in a relevant field or equivalent work experience.</p></li><li><p>Proven experience as a Motion Graphic Designer, preferably in an agency or marketing environment.</p></li><li><p>Proficiency in Adobe Creative Suite including Adobe After Effects, Adobe Premiere Pro, Photoshop, Illustrator, and other design tools.</p></li><li><p>Strong understanding of animation principles, color theory, typography, and layout.</p></li><li><p>Understanding of marketing, production, website design, corporate identity, and multimedia design.</p></li><li><p>Experience with 3D animation software (e.g., Cinema 4D, Blender) is a plus.</p></li><li><p>Excellent communication and teamwork skills.</p></li><li><p>A strong portfolio showcasing a variety of motion graphic projects, and relevant projects.</p></li><li><p>Self-motivated and willing to learn</p></li><li><p>Excellent organizational, time management, and multi-task skills, with the ability to handle many diverse projects &amp; tasks while adhering to deadlines.</p></li><li><p>&nbsp;Have a keen eye for design and aesthetics</p></li></ul><p></p><h2>Preferred Skills:</h2><ul><li><p>Knowledge of video production, editing, and sound design.</p></li><li><p>Ability to work well under pressure and adapt to changing project requirements.</p></li><li><p>Familiarity with marketing concepts and brand consistency.</p></li></ul><p></p>

- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls<br>- 1+ years of conveyors/automation/control systems maintenance experience<br>- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls) Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep.<br> <br>Working in Amazon is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.<br>We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.<br> <br>Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse &amp; Delivery Network.<br> <br>PURPOSE OF THE JOB:<br>We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the Reliability Maintenance Engineering (RME) supervisor role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. <br> <br>Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends<br> <br> RESPONSIBILITIES:<br> <br> Put health &amp; safety best practices first in all work carried out ensuring compliance with all health &amp; safety standards and regulations.<br> Carry out planned preventative maintenance on the full range of equipment within the site.<br> React quickly to breakdowns, communicate clearly with affected teams/stakeholders and work efficiently to fix the issue.<br> Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.<br> Provide high levels of equipment availability to our internal customers.<br> Support and learn from Facilities coordinators<br> Management of contractors.<br> <br><p><strong>Desired Candidate Profile</strong></p>- Experience in similar environments, or experience working with and managing third party vendors<br>- knowledge of condition monitoring and reliability programs<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.<br> <br>Working in Amazon is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.<br>We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.<br> <br>Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse &amp; Delivery Network.<br> <br>PURPOSE OF THE JOB:<br>We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the Reliability Maintenance Engineering (RME) supervisor role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. <br> <br>Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends<br> <br> RESPONSIBILITIES:<br> · Put health &amp; safety best practices first in all work carried out ensuring compliance with all health &amp; safety standards and regulations.<br> · Carry out planned preventative maintenance on the full range of equipment within the site.<br> · React quickly to breakdowns, communicate clearly with affected teams/stakeholders and work efficiently to fix the issue.<br> · Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.<br> · Provide high levels of equipment availability to our internal customers.<br> · Support and learn from Facilities coordinators<br> · Management of contractors.<br>- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls<br>- 1+ years of conveyors/automation/control systems maintenance experience<br>- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)<br>- Experience in similar environments, or experience working with and managing third party vendors<br>- knowledge of condition monitoring and reliability programs<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h3>Job Purpose</h3><p>Lead and manage the human resources function by developing and implementing effective HR strategies, policies, and systems that support the organization’s goals. Ensure legal compliance, enhance employee performance and development, manage recruitment and compensation, and foster a positive, structured, and legally compliant work environment in line with Egyptian labor laws.</p><p></p><h3>Key Responsibilities</h3><ul><li><p>Develop and update the HR department’s KPIs, organizational structure, and annual action plan.</p></li><li><p>Facilitate the creation and regular review of job descriptions and employee scorecards.</p></li><li><p>Design, implement, and manage employee performance evaluation systems.</p></li><li><p>Analyze performance appraisal results to identify training needs and support employee development.</p></li><li><p>Conduct training needs assessments and oversee the development and delivery of training programs.</p></li><li><p>Contribute to the design and execution of succession planning for critical roles.</p></li><li><p>Develop and manage compensation structures, salary scales, and employee benefits programs.</p></li><li><p>Lead the recruitment process, from workforce planning to hiring decisions.</p></li><li><p>Supervise payroll operations, ensuring compliance with Egyptian labor laws, including tax and social insurance deductions.</p></li><li><p>Review Social Insurance Forms 1 and 6 and prepare Form 2 to ensure legal compliance.</p></li><li><p>Ensure all HR operations and personnel processes comply with Egyptian labor regulations.</p></li><li><p>Develop, implement, and update HR policies, procedures, and process maps.</p></li><li><p>Oversee employee records and ensure accurate documentation and reporting.</p></li><li><p>Support organizational design and restructuring efforts to align with company goals.</p></li><li><p>Provide strategic HR insights and recommendations to senior management.</p></li><li><p>Monitor and report on HR metrics and trends to inform decision-making.</p></li><li><p>Ensure effective onboarding, orientation, and integration of new hires.</p></li><li><p>Promote a culture of continuous improvement, development, and compliance.</p></li><li><p>Coordinate interdepartmental HR initiatives and serve as a liaison with department heads.</p></li><li><p>Perform any additional HR-related tasks assigned by senior management.</p></li><li><p>Ensure full commitment to HSE requirements and halt any work activities that are incompatible with these standards.</p></li><li><p>Ensure that all employees under their supervision adhere strictly to HSE instructions.</p></li><li><p>Exercise authority to make decisions regarding actions that may impact the environment or occupational health and safety.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Job Requirements</h3><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in human resources, Business Administration, or a related field.</p></li><li><p><strong>MBA is mandatory.</strong></p></li></ul><p><strong>Experience</strong></p><ul><li><p>10+ years of experience in HR management roles, with a focus on administration.</p></li></ul><p><strong>Knowledge</strong></p><ul><li><p>Strong understanding of Egyptian labor laws and regulations.</p></li><li><p>Knowledge of HRIS systems and relevant HR software.</p></li><li><p>Knowledge of recruitment tools and techniques.</p></li><li><p>Understanding of payroll processes and systems.</p></li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li><p><strong>Fluent command of English, both written and spoken.</strong></p></li><li><p>Excellent interpersonal and communication skills.</p></li><li><p>Strong leadership and decision-making abilities.</p></li><li><p>Ability to prioritize tasks and manage time effectively.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information.</p></li><li><p>Proficiency in MS Office, including Word, Excel, and PowerPoint.</p></li><li><p>Familiarity with HRIS software for data management and reporting.</p></li></ul><p></p>

<h2>Key Responsibilities</h2><h3>1. Administrative Affairs Strategy &amp; Organization</h3><ul><li><p>Lead and develop the Administrative Affairs function, including organizational structure, policies, procedures, service standards, and KPIs.</p></li><li><p>Review and optimize administrative processes, resources, costs, and service quality.</p></li><li><p>Lead, develop, and evaluate the performance of the Administrative Affairs team.</p></li></ul><h3>2. Transportation &amp; Fleet Management</h3><ul><li><p>Manage employee and goods transportation operations covering company-owned and outsourced fleets.</p></li><li><p>Develop transportation policies, optimize routes and fleet utilization, and control operating and maintenance costs.</p></li><li><p>Manage transportation vendors, contracts, service levels, fleet compliance, and vehicle maintenance.</p></li><li><p>Lead and supervise the Transportation team and ensure reliable and efficient service delivery.</p></li></ul><h3>3. Facilities &amp; Infrastructure Maintenance</h3><ul><li><p>Manage building, facility, utility, and infrastructure maintenance activities.</p></li><li><p>Establish preventive maintenance plans, service standards, and maintenance KPIs.</p></li><li><p>Ensure timely resolution of facility issues and effective management of maintenance contractors and costs.</p></li></ul><h3>4. Housekeeping &amp; Cleaning Services</h3><ul><li><p>Manage factory and administrative area cleaning operations and manpower.</p></li><li><p>Establish cleaning standards, schedules, inspection mechanisms, and performance KPIs.</p></li><li><p>Ensure a clean, hygienic, and well-maintained working environment.</p></li></ul><h3>5. Security &amp; CCTV</h3><ul><li><p>Manage security operations, access control, visitor management, and security service providers.</p></li><li><p>Establish and maintain security policies, procedures, incident reporting, and emergency response standards.</p></li><li><p>Oversee CCTV monitoring and ensure effective coverage, utilization, and reporting.</p></li></ul><h3>6. Employee Accommodation</h3><ul><li><p>Manage company-provided accommodation, including leased apartments and related services.</p></li><li><p>Establish accommodation policies, standards, allocation procedures, and cost-control measures.</p></li><li><p>Manage landlords, service providers, maintenance, and accommodation-related contracts.</p></li></ul><h3>7. Catering &amp; Employee Meals</h3><ul><li><p>Manage outsourced catering and employee meal services.</p></li><li><p>Ensure compliance with food quality, hygiene, quantity, timing, and service standards.</p></li><li><p>Monitor supplier performance, costs, employee satisfaction, and contractual compliance.</p></li></ul><h3>8. Vendor &amp; Contract Management</h3><ul><li><p>Manage key administrative service providers and ensure compliance with agreed SLAs, KPIs, quality standards, and contracts.</p></li><li><p>Support vendor evaluation, negotiation, renewal, and performance improvement.</p></li><li><p>Identify opportunities for cost optimization and service enhancement.</p></li></ul><h3>9. Performance, Compliance &amp; Continuous Improvement</h3><ul><li><p>Establish and monitor department-wide KPIs, SLAs, dashboards, and performance reports.</p></li><li><p>Ensure compliance with company policies, internal controls, HSE requirements, and applicable regulations.</p></li><li><p>Identify operational risks and drive continuous improvement, standardization, and cost-efficiency initiatives.</p></li></ul><h3></h3><p><br></p><p><strong>Requirements</strong></p><h3>Qualifications &amp; Experience</h3><ul><li><p>Bachelor’s degree in Business Administration, Engineering, Logistics, Facility Management, or a related field.</p></li><li><p><strong>+15 years of relevant experience</strong>, including significant managerial experience in Administrative Affairs, Facilities Management, Fleet/Transportation, or a similar multidisciplinary function.</p></li><li><p>Proven experience managing multiple administrative services within a <strong>large industrial/manufacturing environment</strong>.</p></li><li><p>Strong experience in fleet and transportation management, facilities, maintenance, security, accommodation, catering, and outsourced service management.</p></li><li><p>Demonstrated experience in developing policies, procedures, organizational structures, KPIs, SLAs, and internal controls.</p></li><li><p>Strong vendor, contract, budget, and cost-management experience.</p></li><li><p>Excellent leadership, communication, negotiation, problem-solving, and analytical skills.</p></li><li><p>Strong ability to lead teams, manage multiple stakeholders, and drive organizational change.</p></li><li><p>Good command of English and strong proficiency in MS Office and administrative reporting tools.</p></li></ul><p></p>

<p><br></p><p> </p> <p> </p> <p> <strong> <span>Summary </span></strong> </p> <p> <strong> <span> </span></strong> </p> <p>We're looking for a versatile and creative <strong>UI/UX, Digital Assets &amp; Multimedia Designer</strong> to support high-impact digital sales and enablement initiatives. This role is ideal for someone who enjoys designing intuitive digital experiences, creating engaging visual content, and leveraging AI-powered tools to deliver high-quality work efficiently.</p> <p>A proactive designer who takes ownership and consistently delivers high-quality work with minimal supervision, bringing a curious, AI-driven mindset and a passion for exploring new technologies to enhance creative workflows. Able to balance creativity with business objectives while executing efficiently without compromising quality, with exceptional organization and attention to detail. Comfortable managing multiple priorities in a fast-paced, dynamic environment, while collaborating effectively with cross-functional teams. Eager to learn, adapt, and continuously improve, with a problem-solving mindset that embraces feedback and performs well under pressure.</p> <p> </p> <p> <strong> <span>The Role</span></strong> </p> <p> <strong> <span> </span></strong> </p> <p>You'll collaborate with regional and global stakeholders to create scalable digital experiences, presentations, websites, videos, and multimedia assets while thriving in a fast-paced, enterprise business environment where speed, quality, and innovation are equally important.</p> <p> <strong> <span> </span></strong> </p> <ul> <li>Design intuitive UI layouts, interactive experiences, and responsive web pages in Figma.</li> <li>Build and maintain digital experiences, landing pages, and websites using existing design systems and templates.</li> <li>Create high-quality presentations that support business storytelling and customer engagement.</li> <li>Design and adapt digital assets, including banners, email visuals, campaign assets, and other marketing collateral.</li> <li>Leverage AI-powered design and productivity tools to accelerate design workflows, generate creative concepts, optimize assets, and improve overall efficiency.</li> <li>Continuously explore and adopt emerging AI technologies to enhance design quality and streamline content creation.</li> <li>Resize, localize, and optimize assets for different regions, audiences, and digital channels.</li> <li>Apply SAP brand guidelines consistently across all deliverables.</li> <li>Collaborate with stakeholders to transform complex content into clear, engaging visual experiences.</li> <li>Organize and maintain design files, components, and reusable assets to improve scalability and efficiency.</li> <li>Contribute creative ideas while balancing quality, speed, and business priorities.</li> </ul> <p> <strong> <u> <span> </span></u> </strong> </p> <p> <strong> <u> <span>Required Skills &amp; Experience </span></u> </strong> </p> <ul> <li>Previous experience working in a corporate environment with multiple stakeholders and fast-paced delivery cycles.</li> <li>Strong proficiency in <strong>Figma</strong> (required), including Auto Layout, Components, and design systems.</li> <li>Hands-on experience using <strong>AI-powered design</strong> and productivity tools to enhance design workflows and content creation.</li> <li>Strong presentation design and visual storytelling skills.</li> <li>Experience designing digital experiences, websites, or landing pages.</li> <li>Excellent understanding of layout, typography, color, and visual hierarchy.</li> <li>Ability to manage multiple projects simultaneously while meeting tight deadlines.</li> <li>Strong communication skills and the ability to collaborate effectively with cross-functional teams.</li> <li>Comfortable working in a fast-paced, high-volume business environment with rapidly changing priorities.</li> </ul> <p> <strong> <u> <span> </span></u> </strong> </p> <p> <strong> <u> <span>Preferred Qualifications </span></u> </strong> </p> <ul> <li>Experience with Adobe Premiere Pro for video editing.</li> <li>Experience with the Adobe Creative Suite (Photoshop, Illustrator, After Effects, etc.).</li> <li>Experience creating motion graphics or multimedia content.</li> <li>Familiarity with Canva.</li> </ul> <p> <span> </span> </p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>The Learning and Development function within ICOD of Mashreq is poised for significant initiatives and impact which contribute to the success of the bank. To contribute towards an innovative, and out-of-the-box Learning &amp; Development department that complements people’s journey at Mashreq.</p><br><p>Purpose involves:<br>•&nbsp;&nbsp;&nbsp;&nbsp;To Partner and manage relevant training programmes and learning curriculums linked to development needs assessment and capability building at a Group and Bank-wide level.<br>•&nbsp;&nbsp;&nbsp;&nbsp;To lead generic/ customized learning programmes and monitor their implementation and measure the impact and ROI.<br>•&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; To ensure vendor management and smooth conduct of learning programs at the Learning and Development facilities by providing administrative and logistical support to the learning participants and facilitators.<br>•&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;To ensure optimal utilization of training infrastructure and resources through regular maintenance and efficient coordination<br>•&nbsp;&nbsp;&nbsp;&nbsp; To Configure, administer, and maintain the Learning infrastructure, including the Learning module on HCM and other third-party learning platforms subscribed by the bank, for efficient and timely delivery of learning services to employees.</p><br><p><br><strong>Operating Environment, Framework and Boundaries, Working Relationships:</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Works closely with L&amp;D team and unit managers/learning point of contact to identify and develop targeted technical training solutions.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure optimal utilization of the technical group budgets.</p><br><p><br><strong>Problem Solving:</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Assess Learning Gaps to allow for targeted and effective trainings.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Evaluate training effectiveness, identify areas for improvement and provide alternative solutions where needed.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyze data and provide insights to support senior leaders to make more informed decisions.</p><br><p><br><strong>Decision Making Authority &amp; Responsibility:</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure that the design and selection of all development interventions provides a demonstrable return on the investment.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Play a role in the selection and review of external training providers in consultation with the business, in-house subject matter experts, Legal team and Centralized Procurement Department.</p><br><p><strong>Knowledge, Skills and Experience:</strong></p><br><p>•&nbsp;&nbsp;&nbsp;&nbsp;College graduate with a minimum bachelor’s degree in any field.<br>•&nbsp;&nbsp;&nbsp;&nbsp;At least 8-10 years of experience of working in a large global organization (preferable financial services) in the Learning &amp; Development or HR department.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Expertise in training needs analysis, solution deployment and learning impact/evaluation and ROI.&nbsp;<br>•&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge in administering the Learning module on HCM.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Excellent data analysis and data visualization skills.<br>•&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills and ability to work with senior stakeholders.<br>•&nbsp;&nbsp;&nbsp;&nbsp;CIPD or equivalent is desirable.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About iSchool iSchool is a leading EdTech company dedicated to empowering students with future-ready technology skills.<br> We are looking for a highly analytical and data-driven Senior Operations Specialist who is passionate about transforming operational data into actionable insights.<br> This role is ideal for someone who enjoys working with reports, dashboards, KPIs, process optimization, and workflow automation to drive operational excellence.<br> Job Summary The Senior Operations Specialist is responsible for monitoring operational performance, analyzing large volumes of operational data, ensuring compliance with standard operating procedures (SOPs), and driving continuous improvement across business operations.<br> The ideal candidate has a strong data-driven mindset, enjoys working with reports and dashboards, and proactively identifies opportunities to automate repetitive processes, optimize workflows, and improve operational efficiency through data and technology.<br> Key Responsibilities * Monitor daily operational performance and ensure the smooth execution of business operations.<br> * Analyze operational data, KPIs, and performance metrics to identify trends, inefficiencies, and opportunities for improvement.<br> * Build, maintain, and automate operational reports, dashboards, and recurring performance reports.<br> * Develop actionable insights and present recommendations to support data-driven decision-making.<br> * Design and implement workflow automation solutions to improve operational efficiency and reduce manual work.<br> * Monitor compliance with company policies, operational standards, and SOPs while identifying areas for process optimization.<br> * Collaborate with cross-functional teams to improve operational processes and enhance service delivery.<br> * Investigate operational issues, perform root cause analysis, and implement corrective and preventive actions.<br> * Ensure data accuracy, consistency, and integrity across operational systems and reports.<br> * Support the implementation of new operational initiatives, systems, automation tools, and process improvements.<br> * Assist in onboarding and training team members on operational processes, reporting standards, and best practices.<br> * Maintain comprehensive operational documentation, reports, and process updates.<br> * Perform additional operational duties as assigned to support business objectives.<br> * Competitive Salary.<br> * Performance-Based Incentives &amp; Bonuses.<br> * Medical Insurance.<br> * Learning &amp; Development Opportunities.<br> * Career Growth in a fast-paced EdTech environment.<br> * Bachelor's degree in Business Administration, Operations Management, Data Analytics, Information Systems, or a related field.<br> * 3–5 years of experience in Operations, Business Operations, Process Improvement, or a similar analytical role.<br> * Strong analytical thinking with a data-driven mindset and excellent problem-solving skills.<br> * Advanced proficiency in Microsoft Excel (Pivot Tables, Power Query, advanced formulas) and Google Sheets.<br> * Experience creating dashboards and reports using Power BI, Looker Studio, Tableau, or similar Business Intelligence tools is highly preferred.<br> * Experience with workflow automation platforms such as Make, Zapier, Microsoft Power Automate, n8n, or similar tools is a strong advantage.<br> * Experience working with CRM systems and operational management platforms.<br> * Familiarity with SQL or database querying is a plus.<br> * Excellent organizational, communication, and stakeholder management skills.<br> * Ability to manage multiple priorities in a fast-paced environment.<br> * Fluent in English, both written and spoken.<br></span> </div>

<p><strong>1 &nbsp;Operations Management</strong></p><p>▪ Oversee all day-to-day branch operations ensuring smooth and efficient service delivery.</p><p>▪ Manage appointment scheduling, room utilization, and staff allocation to maximize capacity.</p><p>▪ Enforce all standard operating procedures (SOPs), hygiene protocols, and health &amp; safety standards.</p><p>▪ Conduct regular branch audits and implement corrective actions when needed.</p><p>▪ Manage inventory of products and supplies; coordinate with suppliers and control wastage.</p><p><strong>2 &nbsp;Team Leadership &amp; HR</strong></p><p>▪ Recruit, onboard, train, and develop all branch staff.</p><p>▪ Build a motivated, service-oriented team through coaching, feedback, and performance reviews.</p><p>▪ Set individual and team targets; monitor performance against KPIs on a regular basis.</p><p>▪ Handle scheduling, attendance, leaves, and conflict resolution.</p><p>▪ Identify skill gaps and coordinate training programs to elevate service quality.</p><p><strong>3 Revenue &amp; Financial Performance</strong></p><p>▪ Drive branch revenue through service excellence, upselling, and package sales.</p><p>▪ Monitor daily, weekly, and monthly revenue performance vs. targets.</p><p>▪ Manage operating costs including staff hours, product usage, and overhead expenses.</p><p>▪ Analyze P&amp;L reports and implement strategies to improve profitability.</p><p>▪ Oversee cash management, POS reconciliation, and financial reporting.</p><p><strong>4 &nbsp;Client Experience</strong></p><p>▪ Ensure every client receives a premium, personalized experience from arrival to departure.</p><p>▪ Handle client complaints and escalations with professionalism and urgency.</p><p>▪ Implement feedback mechanisms (surveys, reviews) and act on insights.</p><p>▪ Build lasting client relationships to drive retention and word-of-mouth referrals.</p><p>▪ Monitor and respond to online reviews across all platforms (Google, social media).</p><p><strong>5 &nbsp;Marketing &amp; Retail Support</strong></p><p>▪ Coordinate with the marketing team to execute local campaigns, promotions, and events.</p><p>▪ Drive retail product sales within the branch; train staff on consultative selling techniques.</p><p>▪ Manage branch social media presence and client communication where applicable.</p><p>▪ Monitor competitor activity and provide market intelligence to management.</p><p><strong>6 &nbsp;Reporting &amp; Compliance</strong></p><p>▪ Prepare and submit regular performance reports to senior management.</p><p>▪ Ensure full compliance with labor laws, licensing requirements, and brand standards.</p><p>▪ Maintain accurate client records, treatment notes, and consent forms.</p><p>▪ Support internal audits and inspections as required.</p><p>&nbsp;</p><p><strong>Requirements</strong></p><p><strong>Education &amp; Experience</strong></p><p>▪ Bachelor's degree in Business Administration, Hospitality, or a related field (preferred).</p><p>▪ Minimum 3–5 years of experience in beauty, wellness, or hospitality, with at least 2 years in a supervisory or management role.</p><p>▪ Proven track record in achieving revenue targets and managing operational teams.</p><p><strong>Skills &amp; Competencies</strong></p><p>▪ Strong leadership, coaching, and people management skills.</p><p>▪ Excellent customer service and relationship management abilities.</p><p>▪ Financial acumen able to read and act on P&amp;L and revenue reports.</p><p>▪ Proficient in salon/spa management software (e.g., Fresha, Mindbody, Vagaro).</p><p>▪ Strong organizational and problem-solving skills.</p><p>▪ Excellent communication skills in Arabic and English.</p><p>▪ Professional appearance consistent with brand standards.</p><p>&nbsp;</p>

<p>We are seeking a dynamic and highly skilled <strong>Service Advisor Engineer</strong> to join our vibrant team in <strong>Sheikh Zayed and ABo Rawash, Egypt</strong>. This is an unparalleled opportunity for an experienced professional to merge their engineering prowess with exceptional customer care, making a tangible impact on our operations and client success. As an integral part of our on-site team, you will be the crucial link between our cutting-edge engineering solutions and our valued customers.</p><p><strong>Overview:</strong></p><p>In this pivotal role, you will champion customer satisfaction by providing expert technical advice, coordinating service activities, and ensuring seamless resolution of engineering challenges. You will work within a fast-paced, supportive environment, dedicated to innovation and continuous improvement.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Engage directly with customers</strong> to understand their service needs, diagnose issues, and provide clear, comprehensive technical explanations.</p></li><li><p><strong>Perform initial assessments</strong> and utilize strong diagnostic skills to identify mechanical and electrical system faults.</p></li><li><p><strong>Coordinate and schedule service interventions</strong>, ensuring efficient allocation of resources and timely completion of tasks.</p></li><li><p><strong>Provide expert technical support</strong>, guiding customers through troubleshooting steps and offering solutions.</p></li><li><p><strong>Maintain meticulous records</strong> of service requests, diagnoses, and resolutions to ensure accountability and facilitate continuous improvement.</p></li><li><p><strong>Collaborate effectively</strong> with the engineering and installation teams to ensure a cohesive approach to service delivery.</p></li><li><p><strong>Uphold our commitment to excellence</strong> in all customer interactions, fostering long-term relationships built on trust and reliability.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>You will leverage your robust <strong>Engineering</strong> background, coupled with exceptional <strong>Customer Care</strong> abilities. Proficiency in <strong>Technical Support</strong>, advanced <strong>Troubleshooting</strong> techniques, and precise <strong>Diagnostic Skills</strong> are essential. Experience with <strong>Client Relationship Management</strong> and a solid understanding of <strong>Field Service</strong> operations will be key. A strong foundation in <strong>Mechanical Engineering</strong> and <strong>Electrical Systems</strong> is highly valued.</p><p></p><p><strong>Impact:</strong></p><p>As a Service Advisor Engineer, your work directly contributes to our reputation for reliability and customer loyalty. You will play a critical role in ensuring the optimal performance of our services, directly influencing customer satisfaction and our overall business success.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Unleash your Engineering expertise:</strong> A solid background in Engineering, preferably with a focus on Mechanical or Electrical disciplines.</p></li><li><p><strong>Master the art of Customer Care:</strong> Demonstrated ability to provide exceptional customer service, build rapport, and resolve complex issues with empathy and efficiency.</p></li><li><p><strong>Prove your Problem-Solving prowess:</strong> 1-3 years of dynamic experience in a similar role, showcasing your ability to diagnose, troubleshoot, and provide effective technical solutions.</p></li><li><p><strong>Commanding Communication Skills:</strong> Excellent verbal and written communication in English and Arabic to effectively interact with diverse stakeholders.</p></li><li><p><strong>Diagnostic Dynamo:</strong> Proven skills in technical diagnostics and troubleshooting of complex mechanical and electrical systems.</p></li><li><p><strong>Client-Centric Champion:</strong> A track record of successful client relationship management and a commitment to exceeding customer expectations.</p></li><li><p><strong>Career Level:</strong> This exciting opportunity is tailored for an <strong>Experienced</strong> professional ready to take on significant responsibilities and drive impact.</p></li></ul><p></p>

<ul><li><p>A well-established organization working on donor-funded projects is seeking a <strong>Field Procurement Assistant</strong> to support the Procurement Manager in managing procurement activities across various projects.</p></li><li><p>The role includes procuring goods and services, printing materials, equipment, venues, accommodation, catering, transportation, stationery, and other project-related requirements.</p></li><li><p>The successful candidate will help ensure that all procurement activities are transparent, cost-effective, properly documented, and conducted in accordance with the organization’s procurement policies and applicable donor guidelines.</p><h3>Job Responsibilities</h3><ul><li><p>Support the Procurement Manager in managing procurement activities for different projects.</p></li><li><p>Ensure procurement processes are transparent and comply with internal policies, procedures, and applicable donor guidelines.</p></li><li><p>Procure goods and services efficiently, on time, and at competitive prices.</p></li><li><p>Prepare Requests for Quotations (RFQs), collect and evaluate bids, and prepare price analyses.</p></li><li><p>Conduct vendor due diligence, including reference checks and site visits when required.</p></li><li><p>Prepare purchase orders and other procurement documents.</p></li><li><p>Support the review and tracking of procurement plans.</p></li><li><p>Communicate procurement updates regularly to the relevant project teams.</p></li><li><p>Coordinate with technical teams regarding procurement requirements for training sessions, events, and project activities.</p></li><li><p>Arrange venues, hotels, catering, transportation, stationery, supplies, and other logistical requirements.</p></li><li><p>Maintain complete and properly organized procurement files.</p></li><li><p>Ensure that vendors comply with the terms and conditions of purchase orders and contracts.</p></li><li><p>Follow up with vendors to ensure the timely delivery of goods and services.</p></li><li><p>Verify that delivered goods and services meet the required specifications, quality, and quantity.</p></li><li><p>Review vendor invoices against purchase orders and contracts before submitting them for payment.</p></li><li><p>Support project budget revisions by providing estimated prices for goods and services.</p></li><li><p>Perform any other procurement-related duties assigned by the Procurement Manager.</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><h4>Education</h4><ul><li><p>Bachelor’s degree in Purchasing and Supply, Business Administration, Logistics, or a related field.</p></li></ul><h4>Experience</h4><ul><li><p>At least 3 years of experience in procurement processes, preferably within donor-funded projects.</p></li><li><p>Previous experience working with projects funded by international donors is preferred.</p></li><li><p>Experience in the competitive procurement of goods and services is required.</p></li><li><p>Experience in managing purchase orders and subcontracts is strongly preferred.</p></li></ul><h4>Skills and Competencies</h4><ul><li><p>Good knowledge of procurement procedures and compliance requirements.</p></li><li><p>Strong vendor management and negotiation skills.</p></li><li><p>Ability to work independently with minimal supervision.</p></li><li><p>Ability to manage several assignments and projects simultaneously.</p></li><li><p>Strong attention to detail and organizational skills.</p></li><li><p>Ability to work effectively under pressure and meet deadlines.</p></li><li><p>Good judgment, accountability, and commitment to ethical procurement practices.</p></li><li><p>Strong planning, problem-solving, and communication skills.</p></li><li><p>Ability to work collaboratively with project teams, vendors, service providers, and other stakeholders.</p></li><li><p>Proficiency in Microsoft Word, email, and other workplace applications.</p></li><li><p>Good knowledge of Microsoft Excel is preferred.</p></li><li><p>Very good written and verbal communication skills in both Arabic and English.</p></li><li><p>Willingness to travel frequently to the governorates and districts covered by the projects.</p></li></ul><p></p>

<p><br></p><p>About the Position</p><p>Job Summary The Pressman is responsible for pressing, finishing and preparing garments, uniforms, linens and other laundry items to meet the company s quality standards. The role requires safe operation of pressing equipment, attention to garment care instructions and timely completion of daily production targets while maintaining cleanliness and safety in the work area. Key Responsibilities Operate steam presses, ironing tables, and finishing equipment safely and efficiently. Press garments, uniforms, bed linens, table linens, and other laundry items according to fabric type and customer requirements. Inspect garments before and after pressing to identify stains, damages, missing buttons, or alterations required. Apply the correct pressing techniques for different fabrics to prevent shrinkage, scorching, or damage. Ensure garments are wrinkle-free, neatly folded or hung, and prepared for packaging and delivery. Follow garment care labels and company quality standards at all times. Maintain production targets without compromising quality. Keep pressing machines clean and perform routine maintenance checks. Report equipment malfunctions or safety hazards immediately to the supervisor. Maintain cleanliness and organization of the pressing section. Follow company policies, health and safety regulations, and hygiene standards. Assist in other laundry operations when required. Handle customer garments with care and confidentiality.</p><p>Qualifications High school education or equivalent preferred. Basic training in laundry or garment pressing is an advantage. Minimum 1 2 years of experience as a Pressman in a commercial laundry, hotel laundry, or dry-cleaning facility preferred. Skills &amp; Competencies Knowledge of garment fabrics and care labels. Experience operating steam presses and ironing equipment. Strong attention to detail. Ability to identify fabric types and appropriate pressing methods. Good time management and productivity. Ability to work under pressure and meet deadlines. Teamwork and cooperation. Basic communication skills in English. Physical fitness to stand for extended periods and lift laundry loads. Working Conditions Standing for long hours. Exposure to heat, steam and humidity. Shift work, including weekends and public holidays, as required.</p><p><strong>Desired Candidate Profile</strong></p>High school education or equivalent preferred. Basic training in laundry or garment pressing is an advantage. Minimum 1 2 years of experience as a Pressman in a commercial laundry, hotel laundry, or dry-cleaning facility preferred. Skills &amp; Competencies Knowledge of garment fabrics and care labels. Experience operating steam presses and ironing equipment. Strong attention to detail. Ability to identify fabric types and appropriate pressing methods. Good time management and productivity. Ability to work under pressure and meet deadlines. Teamwork and cooperation. Basic communication skills in English. Physical fitness to stand for extended periods and lift laundry loads. Working Conditions Standing for long hours. Exposure to heat, steam and humidity. Shift work, including weekends and public holidays, as required.