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Customer Service & CRM Specialist – B2B Logistics Location: Cairo, Egypt Company: Bisfor Logistics Employment Type: Full-time About the Role Bisfor Logistics, a member of Earn Rocket Investment Holding, is seeking a proactive Customer Service & CRM Specialist to manage customer inquiries, coordinate sales follow-ups, and support the company’s digital marketing activities in Egypt. This is a client-facing role combining B2B customer service, CRM management, sales coordination, and digital marketing. The successful candidate will serve clients in Egypt, as well as Morocco-based clients seeking shipping and logistics services from Egypt, while coordinating closely with our Moroccan team. Key Responsibilities Prepare and publish professional content across the company’s social media and digital channels. Receive and respond to inquiries through phone, email, Whats App, social media, and other digital channels. Understand clients’ shipping requirements and collect the information needed to prepare accurate quotations. Follow up consistently with prospects and existing clients until inquiries are converted, closed, or properly documented. Manage and regularly update the CRM with leads, customer information, quotations, follow-up activities, and outcomes. Coordinate with the operations and commercial teams to provide clients with accurate pricing, shipment options, and service updates. Act as the main coordination point between customers in Egypt and the Moroccan team. Support Morocco-based clients who need sourcing, shipping, or logistics services from Egypt. Maintain strong relationships with existing B2B customers and identify opportunities for repeat business. Manage incoming leads generated through digital marketing campaigns. Support the planning and execution of basic B2B marketing campaigns. Track customer-service and lead-conversion performance and prepare periodic management reports. Identify common customer concerns and recommend improvements to the customer journey and follow-up process. Required Qualifications Bachelor’s degree in Business Administration, Marketing, Logistics, Communications, or a related field. Minimum 2–4 years of relevant experience in B2B customer service, CRM, sales coordination, account management, or digital marketing. Experience in logistics, freight forwarding, import/export, e-commerce, or supply chain services is strongly preferred. Practical experience using CRM systems and managing customer pipelines. Good understanding of digital marketing, social media management, and lead generation. Strong communication, negotiation, organization, and follow-up skills. Ability to coordinate effectively across different countries and internal departments. Excellent Arabic and good professional English. French would be an advantage, particularly for communication with the Moroccan market. Proficiency in Microsoft Office and common digital communication tools. Ideal Candidate We are looking for someone who:Is customer-focused but also commercially driven. Takes ownership of inquiries and follows them through to completion. Is comfortable communicating with business owners and corporate clients. Can combine relationship management with structured CRM discipline. Understands that responding to inquiries is only the beginning—the real value comes from consistent follow-up and conversion. Can work independently while remaining closely aligned with the Egyptian and Moroccan teams. Key Performance Indicators Performance will be assessed based on:Response time to customer inquiries. Quality and accuracy of CRM records. Lead follow-up completion rate. Inquiry-to-quotation and quotation-to-client conversion rates. Customer satisfaction and retention. Number and quality of qualified B2B leads generated. Digital content consistency and engagement. Effectiveness of coordination with the Moroccan team. How to Apply Interested candidates should send their CV with the subject line:“Customer Service & CRM Specialist – Cairo”Candidates are encouraged to include examples of B2B accounts, CRM activities, or digital marketing campaigns they have previously managed.

<strong>Build the Market. Drive Sales. Grow With Us.<br><br></strong>We are an innovative technology startup designing premium physical and tech products that enhance everyday professional interactions. As we scale our current product line and prepare to launch an expanded pipeline of forward-thinking solutions, we are looking for high-energy, ambitious Sales Executives to drive market adoption.<br><br><br><strong>Role Description<br><br></strong>As a B2C Sales Executive, you will drive direct-to-consumer product sales by combining digital inside sales with local face-to-face field outreach. You will identify target customer segments, engage prospects through digital channels and commercial venues, demonstrate our products, handle objections, and move qualified prospects toward completed orders.<br><br><br><strong>What makes this role attractive?<br><br></strong>This is a high-ownership, target-driven role with clear daily activity expectations, monthly sales quotas, and an aggressive uncapped commission structure. Strong performance creates a path to progression within the sales organization.<br><br><br><strong>Core Responsibilities<br><br></strong>· <strong>Outbound Prospecting:</strong> Identify new customer segments through digital channel mining, telesales, targeted local field outreach, networking, and referrals.<br>· <strong>Lead Qualification:</strong> Qualify cold prospects and warm inbound inquiries against target customer profiles to maximize conversion potential.<br>· <strong>Product Demonstrations:</strong> Deliver engaging face-to-face and virtual demonstrations focused on practical utility, professional value, and premium design.<br>· <strong>Conversion &amp; Closing:</strong> Handle objections professionally and drive qualified prospects toward purchase and order completion.<br>· <strong>Volume &amp; Team Upselling:</strong> Identify opportunities to expand individual interest into high-volume orders for corporate teams, sales departments, and other professional teams.<br>· <strong>Customer Follow-Up:</strong> Confirm payments, verify shipping information, communicate delivery expectations, and maintain a professional customer experience.<br>· <strong>Internal Coordination:</strong> Work closely with Team Leaders, Logistics, and Operations to monitor stock availability and delivery status.<br>· <strong>Target Achievement:</strong> Consistently meet daily activity expectations such as outreach and pitches while achieving monthly physical-product sales quotas.<br>· <strong>CRM Discipline:</strong> Keep lead, opportunity, activity, and follow-up information accurate and up to date.<br><br><br><strong>What We Are Looking For<br><br></strong>· 1-3 years of proven success in direct product sales, tech retail, telesales, high-volume field sales, or a similar customer-facing environment.<br>· University degree in Business, Marketing, Communications, or a related field.<br>· Excellent verbal communication skills and a confident, customer-friendly presence.<br>· Good written English and a solid foundation in spoken English.<br>· Ability to craft human, personalized outreach across digital channels such as LinkedIn and Instagram.<br>· Strong listening, persuasion, objection-handling, and closing skills.<br>· Resilience and persistence in a high-rejection, target-driven environment.<br>· Strong organizational skills to manage multiple leads and follow-ups.<br>· Comfort with CRM software and Google Workspace Apps.<br>· Confidence operating in both inside-sales and face-to-face field environments.<br><br><br><strong>What We Offer<br><br></strong>· Competitive base salary.<br>· Aggressive uncapped commission structure.<br>· Clear activity expectations and monthly sales targets.<br>· Practical coaching, feedback, and continuous development.<br>· Exposure to an expanding product pipeline and an early-stage technology environment.<br>· Career progression based on sustained performance, capability, ownership, and leadership potential.<br><br><br><strong>Career Path<br><br></strong>Sales Intern / Trainee -&gt; Sales Executive -&gt; Sales Team Leader -&gt; Senior Sales Team Leader -&gt; Sales Manager -&gt; Senior Sales Manager -&gt; Sales Leadership Roles<br><br><br><strong>Why Join Us?<br><br></strong>You will join at a stage where sales directly influences product adoption, customer growth, and business expansion. This role lets you build strong commercial skills and take on greater responsibility as the sales organization grows.<br><br>Ready to build something with us? Click Apply, submit your resume, and start the conversation.

Build the Market. Drive Sales. Grow With Us.<br><br>We are an innovative technology startup designing premium physical and tech products that enhance everyday professional interactions. As we scale our current product line and prepare to launch an expanded pipeline of forward-thinking solutions, we are looking for high-energy, ambitious Sales Executives to drive market adoption.<br><br><br>Role Description<br><br>As a B2C Sales Executive, you will drive direct-to-consumer product sales by combining digital inside sales with local face-to-face field outreach. You will identify target customer segments, engage prospects through digital channels and commercial venues, demonstrate our products, handle objections, and move qualified prospects toward completed orders.<br><br><br>What makes this role attractive?<br><br>This is a high-ownership, target-driven role with clear daily activity expectations, monthly sales quotas, and an aggressive uncapped commission structure. Strong performance creates a path to progression within the sales organization.<br><br><br>Core Responsibilities<br><br>· Outbound Prospecting: Identify new customer segments through digital channel mining, telesales, targeted local field outreach, networking, and referrals.<br>· Lead Qualification: Qualify cold prospects and warm inbound inquiries against target customer profiles to maximize conversion potential.<br>· Product Demonstrations: Deliver engaging face-to-face and virtual demonstrations focused on practical utility, professional value, and premium design.<br>· Conversion &amp; Closing: Handle objections professionally and drive qualified prospects toward purchase and order completion.<br>· Volume &amp; Team Upselling: Identify opportunities to expand individual interest into high-volume orders for corporate teams, sales departments, and other professional teams.<br>· Customer Follow-Up: Confirm payments, verify shipping information, communicate delivery expectations, and maintain a professional customer experience.<br>· Internal Coordination: Work closely with Team Leaders, Logistics, and Operations to monitor stock availability and delivery status.<br>· Target Achievement: Consistently meet daily activity expectations such as outreach and pitches while achieving monthly physical-product sales quotas.<br>· CRM Discipline: Keep lead, opportunity, activity, and follow-up information accurate and up to date.<br><br><br>What We Are Looking For<br><br>· 1-3 years of proven success in direct product sales, tech retail, telesales, high-volume field sales, or a similar customer-facing environment.<br>· University degree in Business, Marketing, Communications, or a related field.<br>· Excellent verbal communication skills and a confident, customer-friendly presence.<br>· Good written English and a solid foundation in spoken English.<br>· Ability to craft human, personalized outreach across digital channels such as LinkedIn and Instagram.<br>· Strong listening, persuasion, objection-handling, and closing skills.<br>· Resilience and persistence in a high-rejection, target-driven environment.<br>· Strong organizational skills to manage multiple leads and follow-ups.<br>· Comfort with CRM software and Google Workspace Apps.<br>· Confidence operating in both inside-sales and face-to-face field environments.<br><br><br>What We Offer<br><br>· Competitive base salary.<br>· Aggressive uncapped commission structure.<br>· Clear activity expectations and monthly sales targets.<br>· Practical coaching, feedback, and continuous development.<br>· Exposure to an expanding product pipeline and an early-stage technology environment.<br>· Career progression based on sustained performance, capability, ownership, and leadership potential.<br><br><br>Career Path<br><br>Sales Intern / Trainee -&gt; Sales Executive -&gt; Sales Team Leader -&gt; Senior Sales Team Leader -&gt; Sales Manager -&gt; Senior Sales Manager -&gt; Sales Leadership Roles<br><br><br>Why Join Us?<br><br>You will join at a stage where sales directly influences product adoption, customer growth, and business expansion. This role lets you build strong commercial skills and take on greater responsibility as the sales organization grows.<br><br>Ready to build something with us? Click Apply, submit your resume, and start the conversation.

<p>This is a managerial leadership position. You will report directly to the Director of Operations and hold full accountability for the people, processes, and performance of the Gasket and Magnet Strip section. You will lead a team of supervisors, technicians, and operators, and serve as the operational bridge between Production, Planning, Quality, Maintenance, and Warehouse<br>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead, manage, and develop production supervisors, technicians, and operators across both sections.</p></li><li><p>Set performance objectives, conduct appraisals, and build a culture of accountability and continuous improvement.</p></li><li><p>Train, mentor, and develop team members on SOPs, best practices, and new production techniques</p></li><li><p>Maintain a skill matrix for all production staff and use it to guide training plans and deployment decisions.</p></li><li><p>Resolve workforce issues and maintain high engagement on the shop floor.</p></li><li><p>Own daily, weekly, and monthly production output — volume, quality, and on-time delivery.</p></li><li><p>Oversee shift planning, resource allocation, and production scheduling in coordination with the Planning team.</p></li><li><p>Monitor and drive OEE, identifying and closing performance gaps; enforce first-production approval at shift start, model change, and after any unplanned stoppage.</p></li><li><p>Minimize downtime through structured coordination with the Maintenance team.</p></li><li><p>Enforce 4M change management (Man, Machine, Material, Method): track changes, and review risks.</p></li><li><p>Lead improvement initiatives using Lean, Kaizen, 5S, and Six Sigma/DMAIC methodologies; actively engage shop-floor employees in the suggestion system.</p></li><li><p>Develop, document, and maintain SOPs, process flow charts (raw material receipt to shipping, including rework/repair loops), and control plans linked to FMEA.</p></li><li><p>Create and update Value Stream Maps (VSM) to identify waste and improvement opportunities; support all improvements with statistical data.</p></li><li><p>Ensure process FMEAs are updated at each product or process change; re-score after corrective actions and apply lessons learned horizontally across similar processes.</p></li><li><p>Manage feasibility assessments for new production projects (capacity, manpower, equipment).</p></li><li><p>Ensure all critical and special product characteristics are identified in SOPs, control plans, and FMEAs, and clearly communicated at workstations.</p></li><li><p>Collaborate with Quality Control to proactively reduce defects, scrap, and rework across all shifts.</p></li><li><p>Ensure full compliance with ISO 9001:2015 on the production floor at all times.</p></li><li><p>Maintain permanent audit readiness across production documentation, workstations, and processes for customer audits.</p></li><li><p>Lead corrective action management using 8D, Fishbone, and 5-Why methods; ensure FMEA, control plans, and SOPs are updated after every major nonconformance.</p></li><li><p>Enforce PPE usage, machine guards, and safety compliance across production areas.</p></li><li><p>Track and report production KPIs (OEE, capacity utilization, CT, throughput rate, down time, scrap rate, on-time delivery, rework) to the Director of Operations regularly.</p></li><li><p>Work cross-functionally with Planning, Maintenance, Warehouse, and Quality to align production execution with business goals.</p></li><li><p>Participate in management review meetings; contribute production data, root cause findings, and improvement action plans.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field.</p></li><li><p>8–10 years of experience in production or manufacturing management.</p></li><li><p>Minimum 3 years in a supervisory or managerial role.</p></li><li><p>Experience in PVC gaskets production or home appliance / refrigerator manufacturing is strongly preferred.</p></li><li><p>Lean Green Belt certification required — Six Sigma Black Belt, CPIM, or equivalent is a strong plus.</p></li><li><p>Proven track record managing production teams and driving measurable improvements in output, quality, and efficiency.</p></li><li><p>Hands-on experience with OEE tracking, VSM, Lean, 5S, Kaizen, FMEA, control plans, and SPC (CPK/Ppk).</p></li><li><p>Experience with customer supplier audits is a strong advantage.</p></li><li><p>Solid knowledge of ISO 9001:2015 and manufacturing compliance requirements.</p></li><li><p>Proficient in MS Excel, ERP systems, and production management tools.</p></li><li><p>Excellent written and spoken English.</p></li><li><p>Based in or able to commute to 10th of Ramadan City (preferred).</p></li></ul><p></p>

<p>Manage supply planning, sourcing, purchasing, supplier coordination, logistics, and inventory-control activities to ensure the timely and cost-effective availability of parts and materials. The role translates demand forecasts into supply plans, monitors purchase orders and shipments, maintains accurate inventory records, supports contract and supplier performance management, and identifies opportunities to improve stock turnover, warehouse capacity, service continuity, and overall supply-chain efficiency.</p><p><strong>Tasks</strong></p><ul><li>Translate demand forecasts into short- and medium-term supply plans and communicate demand plans to the Parts Manager, acting as the primary point of contact with local and international suppliers. Forecast and specify inventory for optimum turnover to meet or exceed budget objectives in line with business expectations.</li><li>Review inventory continuously to improve sourcing arrangements, availability, and turnover.</li><li>Handle alternative-sourcing studies, sourcing and agreement initiation, including outsourcing activities and local purchases.</li><li>Maintain and monitor the progress of purchase orders, including weekly communication with international suppliers to obtain status updates and take proactive action to ensure company quality and delivery requirements are achieved.</li><li>Handle freight-carrier contracting and shipment follow-up to ensure the smooth shipping and transport of goods at both domestic and international levels.</li><li>Create and receive purchase orders using the ERP system.</li><li>Assist in coordinating post-purchase activities, ensuring faulty or damaged materials are monitored and accounted for from a stock perspective.</li><li>Maintain records and develop reports for the reconciliation of supply inventories.</li><li>Perform other related planning and procurement duties as required.</li><li>Optimize warehouse functions by managing stock control, planning, and forecasting; assess the impact of stock requirements on available storage space and develop warehouse-capacity plans to support logistics.</li><li>Liaise with suppliers by email and phone to build relationships, secure the best pricing, and source alternatives as required.</li><li>Work with the Parts Manager to ensure the most economical transport methods are used for importation.</li><li>Liaise with the Accounts team to ensure all incurred costs are accurately captured, analyzed, and understood for purchased products; follow up on invoice discrepancies and process returns.</li><li>Select and negotiate the best purchasing package with local suppliers in terms of quality, price, terms, delivery, and services.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Commerce, Industrial Engineering, or a related field.</li><li>Relevant professional certification in supply chain, procurement, inventory management, or logistics is an advantage.</li><li>3-5 years of relevant experience in supply planning, procurement, inventory control, logistics, or a related supply-chain role.</li><li>Practical experience coordinating with local and international suppliers, monitoring purchase orders and shipments, and managing inventory data.</li><li>Experience using ERP systems and preparing inventory, procurement, or supply-planning reports.</li><li>Automotive parts, spare-parts distribution, dealership, or comparable high-SKU inventory experience is preferred.</li></ul><p><strong>Skill Competencies</strong></p><p><strong>Competency Definition</strong></p><ul><li>Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals.</li><li>Customer Focus: Building strong customer relationships and delivering customer-centric solutions.</li><li>Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.</li><li>Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.</li><li>Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.</li><li>Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.</li></ul>

<p><strong>About the Role</strong></p><p>This is a managerial leadership position. You will report directly to the Director of Operations and hold full accountability for the people, processes, and performance of the Gasket and Magnet Strip section. You will lead a team of supervisors, technicians, and operators, and serve as the operational bridge between Production, Planning, Quality, Maintenance, and Warehouse.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead, manage, and develop production supervisors, technicians, and operators across both sections.</p></li><li><p>Set performance objectives, conduct appraisals, and build a culture of accountability and continuous improvement.</p></li><li><p>Train, mentor, and develop team members on SOPs, best practices, and new production techniques.</p></li><li><p>Maintain a skill matrix for all production staff and use it to guide training plans and deployment decisions.</p></li><li><p>Resolve workforce issues and maintain high engagement on the shop floor.</p></li><li><p>Own daily, weekly, and monthly production output — volume, quality, and on-time delivery.</p></li><li><p>Oversee shift planning, resource allocation, and production scheduling in coordination with the Planning team.</p></li><li><p>Monitor and drive OEE, identifying and closing performance gaps; enforce first-production approval at shift start, model change, and after any unplanned stoppage.</p></li><li><p>Minimize downtime through structured coordination with the Maintenance team.</p></li><li><p>Enforce 4M change management (Man, Machine, Material, Method): track changes, and review risks.</p></li><li><p>Lead improvement initiatives using Lean, Kaizen, 5S, and Six Sigma/DMAIC methodologies; actively engage shop-floor employees in the suggestion system.</p></li><li><p>Develop, document, and maintain SOPs, process flow charts (raw material receipt to shipping, including rework/repair loops), and control plans linked to FMEA.</p></li><li><p>Create and update Value Stream Maps (VSM) to identify waste and improvement opportunities; support all improvements with statistical data.</p></li><li><p>Ensure process FMEAs are updated at each product or process change; re-score after corrective actions and apply lessons learned horizontally across similar processes.</p></li><li><p>Manage feasibility assessments for new production projects (capacity, manpower, equipment).</p></li><li><p>Ensure all critical and special product characteristics are identified in SOPs, control plans, and FMEAs, and clearly communicated at workstations.</p></li><li><p>Collaborate with Quality Control to proactively reduce defects, scrap, and rework across all shifts.</p></li><li><p>Ensure full compliance with ISO 9001:2015 on the production floor at all times.</p></li><li><p>Maintain permanent audit readiness across production documentation, workstations, and processes for customer audits.</p></li><li><p>Lead corrective action management using 8D, Fishbone, and 5-Why methods; ensure FMEA, control plans, and SOPs are updated after every major nonconformance.</p></li><li><p>Enforce PPE usage, machine guards, and safety compliance across production areas.</p></li><li><p>Track and report production KPIs (OEE, capacity utilization, CT, throughput rate, down time, scrap rate, on-time delivery, rework) to the Director of Operations regularly.</p></li><li><p>Work cross-functionally with Planning, Maintenance, Warehouse, and Quality to align production execution with business goals.</p></li><li><p>Participate in management review meetings; contribute production data, root cause findings, and improvement action plans.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field.</p></li><li><p>7–12 years of experience in production or manufacturing management.</p></li><li><p>Minimum 3 years in a supervisory or managerial role.</p></li><li><p>Experience in PVC gaskets production or home appliance / refrigerator manufacturing is strongly preferred.</p></li><li><p>Lean Green Belt certification required — Six Sigma Black Belt, CPIM, or equivalent is a strong plus.</p></li><li><p>Proven track record managing production teams and driving measurable improvements in output, quality, and efficiency.</p></li><li><p>Hands-on experience with OEE tracking, VSM, Lean, 5S, Kaizen, FMEA, control plans, and SPC (CPK/Ppk).</p></li><li><p>Experience with customer supplier audits is a strong advantage.</p></li><li><p>Solid knowledge of ISO 9001:2015 and manufacturing compliance requirements.</p></li><li><p>Proficient in MS Excel, ERP systems, and production management tools.</p></li><li><p>Excellent written and spoken English.</p></li><li><p>Based in or able to commute to 10th of Ramadan City (preferred).</p></li></ul><p></p>

<p>EGXPRESS Licensee of Federal Express (FedEx), is seeking a Freight Forwarding Sales Executive to join our company.</p><p>Responsibilities:</p><ul><li>Utilize internal and external tools to negotiate shipping freight rates with Carriers or Airlines.</li><li>Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction.</li><li>Expand and cultivate the Company’s carrier and agent network while developing new partner relationships.</li><li>Provide customer quotations with a systematic follow-up system.</li><li>Prepare daily sales report and Quarterly business plan.</li><li>Maintain regular contact with existing clients to determine their daily and weekly shipping needs.</li><li>Ensure that all clients' freight loads are shipped on time.</li><li>Work closely with operations and the CS team to provide smooth and efficient customer care.</li><li>Develop a database of prospective clients, as well as Account Management, to retain and grow the existing client base.</li></ul><p><br></p><p>Qualifications, Skills, and Experience:</p><ul><li>Bachelor's educational degree (Preferable Logistics field or equivalent)</li><li>A minimum of 2 years of working experience in the field of sales Freight Forwarding.</li><li>Must have in-depth knowledge about the market and freight forwarding industry.</li><li>Excellent English Language both written and spoken.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong>About the company</strong><br>Step into a dynamic and inclusive workplace where technical expertise meets a passion for quality. We are a leading player in the adhesives and construction sectors, fostering a culture of collaboration and professional growth. Our team members enjoy the opportunity to work with advanced technologies while being supported by a company that truly values work-life balance, safety, and the individual contributions of every employee.<br><strong>Position: Accountant</strong><br><ul><li>Experience: 3-5 years</li><li>Education: Bachelors degree in Commerce (English Section), Accounting major</li></ul><br><strong>Summary:</strong><br><ul><li>We are looking for a detail-oriented Accountant with solid experience in financial reporting, ERP systems, and day-to-day accounting operations. The ideal candidate can work efficiently in a fast-paced, collaborative environment.</li></ul><br><strong>Requirements:</strong><br><ul><li>3-5 years of relevant accounting experience</li><li>Bachelors degree in Accounting or related field</li><li>Experience with Microsoft Dynamics AX is preferred</li><li>Background in dealing with shipping or logistics companies is an advantage</li><li>Strong analytical skills and high attention to detail</li><li>Ability to work effectively within a dynamic team environment</li></ul><br><strong>Required Skills:</strong><br>• Dynamics<br>• Microsoft Dynamics<br>• Balance<br>• Operations<br>• Collaboration<br>• Logistics<br>• ERP<br>• Shipping<br>• Financial Reporting<br>• Attention To Detail<br>• Analytical Skills<br>• Construction<br>• Education<br>• Accounting<br>• English<br> </div>

<p>Speedaf Is Hiring Senior Customs Declarant/ Customs Declarant Specialist.</p><p><br></p><p>Key Responsibilities:</p><p>-Prepare, review, and submit customs declarations, ensuring accuracy and compliance.</p><p>-Handle HS Classification, Customs Valuation, Country of Origin, duties, and taxes.</p><p>-Review commercial and shipping documents, including Invoices, Packing Lists, COO, AWB/BL, and permits.</p><p>-Manage NAFEZA and ACI/ACID procedures, including document submission and shipment tracking.</p><p>-Handle customs inspections, valuation issues, amendments, disputes, and shipment release.</p><p>-Identify discrepancies and high-risk cases and escalate when necessary.</p><p>-Review team members’ work and maintain accurate customs records and references.</p><p>-Support and guide junior team members on customs procedures and documentation.</p><p><br></p><p>Requirements:</p><p>-5+ years of customs clearance experience in Egypt, preferably in B2B import clearance.</p><p>-Experience with air and/or sea freight.</p><p>-Strong knowledge of customs classification, valuation, origin, duties/taxes, and import regulations.</p><p>-Valid customs clearance license/authorization for third-party B2B clearance.</p><p>-Proficient in NAFEZA, ACI/ACID, and electronic customs systems.</p><p>-Fluent in Arabic with good working English.</p><p>-Strong skills in Excel, PDF, electronic filing, and document control.</p><p>-Excellent attention to detail and ability to identify discrepancies in customs and shipping documents</p><p>.-Able to work independently and handle sensitive/high-risk customs cases appropriately.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading company in the Food Manufacturing industry, is looking to hire Export Executive to join our team and support the expansion of our international FMCG business.<br> The role will be responsible for managing export operations, coordinating international logistics, supporting export sales, and representing the company at major international food exhibitions.<br> Manage day-to-day export operations , ensuring orders and shipments are processed accurately and on time.<br> Coordinate with customers, freight forwarders, shipping lines, customs brokers, and internal teams to ensure smooth export processes.<br> Handle international logistics, shipping documentation, and Incoterms in line with company procedures.<br> Support export sales activities, including customer communication, order follow-up, quotations, and commercial negotiations.<br> Manage and coordinate the company's participation in major international food exhibitions, including SIAL, Gulfood, and Anuga , covering logistics, preparation, customer meetings, and sales execution.<br> Identify and follow up on new international business opportunities and potential customers.<br> Maintain strong relationships with existing international customers and distributors.<br> Monitor sales targets and export performance, ensuring achievement of assigned objectives.<br> Prepare export-related reports and provide updates on sales, orders, shipments, and market activities.<br> Coordinate internally with Sales, Finance, Production, Supply Chain, and Logistics to ensure efficient order fulfillment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong>About the company</strong><br>Step into a dynamic and inclusive workplace where technical expertise meets a passion for quality. We are a leading player in the adhesives and construction sectors, fostering a culture of collaboration and professional growth. Our team members enjoy the opportunity to work with advanced technologies while being supported by a company that truly values work-life balance, safety, and the individual contributions of every employee.<br><strong>Position: Accountant</strong><br><ul><li>Experience: 3-5 years</li><li>Education: Bachelors degree in Commerce (English Section), Accounting major</li></ul><br><strong>Summary:</strong><br><ul><li>We are looking for a detail-oriented Accountant with solid experience in financial reporting, ERP systems, and day-to-day accounting operations. The ideal candidate can work efficiently in a fast-paced, collaborative environment.</li></ul><br><strong>Requirements:</strong><br><ul><li>3-5 years of relevant accounting experience</li><li>Bachelors degree in Accounting or related field</li><li>Experience with Microsoft Dynamics AX is preferred</li><li>Background in dealing with shipping or logistics companies is an advantage</li><li>Strong analytical skills and high attention to detail</li><li>Ability to work effectively within a dynamic team environment</li></ul><br><strong>Required Skills:</strong><br>• Dynamics<br>• Microsoft Dynamics<br>• Balance<br>• Operations<br>• Collaboration<br>• Logistics<br>• ERP<br>• Shipping<br>• Financial Reporting<br>• Attention To Detail<br>• Analytical Skills<br>• Construction<br>• Education<br>• Accounting<br>• English<br> </div>

<p>- Prepare and issue supplier invoices and sales/export invoices.</p><p>- Handle documentation through the Cargo X platform.</p><p>- Upload invoices to the Chamber of Commerce and complete the attestation process.</p><p>- Prepare and process Certificates of Origin.</p><p>- Maintain and update supplier due payment sheets.</p><p>- Follow up with the Logistics Department regarding project procedures and documentation.</p><p>- Coordinate with internal departments to ensure all required documents are completed accurately and on time.</p><p>- Organize and maintain administrative records and filing systems.</p><p>- Assist the CEO Office with administrative tasks related to procurement, shipping, invoicing, and documentation.</p><p>- Perform any other administrative duties assigned by the CEO Office.</p><p><strong>Requirements</strong></p><p>-Bachelor's degree in Business Administration, Commerce, or a related field.</p><p>- Minimum 2 years of experience in administration, logistics, export documentation, or a similar role.</p><p>- Good knowledge of export documentation and shipping procedures.</p><p>- Experience using Cargo X is preferred.</p><p>- Knowledge with Chamber of Commerce attestation and Certificates of Origin is an advantage.</p><p>- Good command of English (written and spoken).</p><p>- Good proficiency in Microsoft Excel and other Microsoft Office applications.</p><p>- Strong organizational and communication skills.</p><p>- Ability to work under pressure and meet deadlines.</p><p>- Attention to detail and accuracy.</p><p>- Female.</p><p>- Maximum age: 28 years.</p><p></p>

<p>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</p><p>We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics. The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations. Job Code : New 2026OPER-190</p><p><strong>Core Responsibilities Will Include</strong></p><ul><li>Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</li><li>Create and cultivate a safe working environment by identifying safety opportunities across your work area</li><li>Manage and train our Associates to help deliver the best service for our customers</li><li>Ensure that customer orders are fulfilled in line with quality and safety guidelines</li><li>Continuously provide critical shift related information to front line management and operators</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience managing teams</li><li>Experience with planning, performance metrics, and process improvement</li><li>Experience in logistics</li><li>Experience with data analysis</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are looking for a <strong>Senior Full-Stack SaaS Engineer</strong> to take ownership of building and scaling a multi-tenant SaaS platform. You will work across the backend, web dashboard, mobile applications, third-party integrations, infrastructure, and security.</p><br><p>This is a hands-on role working directly with the founder in a lean engineering environment. AI coding tools are an integral part of the development workflow, and you will be expected to effectively direct, review, test, and validate AI-generated code while taking full responsibility for production quality.</p><br><br>Job Description<br><ul><li>Design, build, and ship a <strong>multi-tenant SaaS platform</strong>, including backend services, web applications, mobile apps, and third-party integrations.</li><li>Work extensively with <strong>AI coding and development tools</strong> to accelerate delivery while reviewing, testing, debugging, and improving AI-generated code.</li><li>Take ownership of <strong>code quality, architecture, testing, performance, and production readiness</strong>.</li><li>Manage infrastructure, deployment, monitoring, and application operations on <strong>AWS</strong>.</li><li>Implement and maintain strong <strong>application and data security</strong>, particularly for sensitive payroll and financial information.</li><li>Integrate and maintain third-party APIs, including services related to <strong>payroll, banking, telephony, telematics, and other business systems</strong>.</li><li>Work directly with the founder to translate product requirements into scalable technical solutions.</li><li>Take ownership of both web and mobile development as required, including <strong>React Native</strong> applications.</li></ul><br>Qualifications<br><ul><li><strong>6+ years of professional software development experience</strong>.</li><li>Proven experience building and shipping at least <strong>one SaaS product with real paying customers</strong>.</li><li>Strong hands-on experience with <strong>React</strong> and either <strong>Node.js/TypeScript or Python</strong>.</li><li>Strong experience with <strong>PostgreSQL</strong> and <strong>AWS</strong>.</li><li>Experience with <strong>React Native</strong>, or a strong willingness and ability to take ownership of mobile application development.</li><li>Experience integrating external APIs, particularly <strong>payroll, banking, telephony, telematics, or similar third-party services</strong>.</li><li>Practical understanding of application security, including <strong>authentication, encryption, secrets management, and least-privilege access</strong>.</li><li>Comfortable working with <strong>AI-assisted software development</strong> and taking responsibility for the resulting code.</li><li>Strong written and spoken <strong>English</strong>.</li></ul><br>Additional Information<br><p><strong>WHY YOU’LL LOVE US</strong></p><br><ul><li>All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)</li><li>Social insurance</li><li>Open-door management policy</li><li>Full Medical insurance</li><li>Accommodation and Transportation Allowance</li><li>Friendly environment that values innovation and efficiency</li><li>Exciting opportunities for career growth and talent development</li><li>Feedback encouragement</li><li>Recognition and reward programs</li><li>Competitive salaries and incentives</li><li>Friendly environment</li><li>Flexible and Comfortable schedule</li><li>Fun committees</li><li>Monetary rewards</li><li>Fun, smart and creative people</li><li>Career possibilities with growing team</li><li>Paid vacations</li><li>Social benefits</li></ul><p>For more information about Nile Bits, please visit our website:</p><br><p>https://www.nilebits.com</p><br><br><br> </div>

<h1>Job Title: Bookstore Sales Associate</h1><p><strong>Department:</strong> Bookstores Department</p><p><strong>Reports To:</strong> Branch Manager / Bookstores Manager</p><h2>Job Purpose</h2><p>To provide outstanding customer service and sales support within the bookstore by assisting customers in selecting suitable books, while maintaining well-organized displays and ensuring the accuracy of sales transactions and related reports in accordance with the company's policies and procedures.</p><h2>Duties and Responsibilities</h2><ul><li><p>Deliver excellent customer service and provide professional assistance to customers in selecting books that meet their needs.</p></li><li><p>Identify customer needs and recommend books that align with their interests and the branch's sales objectives.</p></li><li><p>Process sales transactions and collect payments using the Point of Sale (POS) system or cash register in accordance with approved procedures.</p></li><li><p>Handle customer inquiries and orders received via telephone or communication platforms (such as WhatsApp, Facebook, and Instagram) as assigned by the Branch Manager or senior management, record them in the system, and follow up on their execution in coordination with the relevant departments.</p></li><li><p>Monitor the availability of books within the branch and report unavailable or highly requested titles to branch management.</p></li><li><p>Arrange and organize books on shelves while maintaining an attractive and well-organized display.</p></li><li><p>Receive incoming books, verify that deliveries match the relevant documentation, and place them in their designated locations.</p></li><li><p>Participate in periodic inventory counts and stock verification within the branch.</p></li><li><p>Prepare book returns in accordance with approved policies and procedures.</p></li><li><p>Generate sales reports from the sales system as requested.</p></li><li><p>Actively participate in organizing, preparing, and operating company events such as book fairs, bazaars, festivals, and exhibitions, while assisting customers and supporting sales activities during these events.</p></li><li><p>Assist in fulfilling the branch's requirements for books and operational supplies when needed, particularly in the absence of the Administrative Coordinator.</p></li></ul><h2>Working Relationships</h2><h3>Internal Relationships</h3><ul><li><p>Branch Manager</p></li><li><p>Branch Team</p></li><li><p>Warehouse Department</p></li><li><p>Human Resources Department</p></li></ul><h3>External Relationships</h3><ul><li><p>Customers and visitors within the bookstore</p></li><li><p>Customers communicating via telephone or social media channels</p></li><li><p>Shipping and delivery company representatives</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Intermediate qualification or Bachelor's degree.</p></li><li><p>Previous experience in sales or customer service is preferred but not required.</p></li><li><p>Strong communication and persuasion skills.</p></li><li><p>Professional appearance and excellent customer service etiquette.</p></li><li><p>Ability to work effectively as part of a team.</p></li><li><p>Commitment, reliability, and punctuality.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Fast learner with a willingness to develop professionally.</p></li><li><p>Ability to organize and merchandise books and products within the bookstore.</p></li><li><p>Familiarity with POS (Point of Sale) systems and cash registers, or willingness to learn.</p></li><li><p>An interest in books and reading is considered an advantage.</p></li><li><p>Flexibility to work rotating shifts and on public holidays when required</p></li></ul><p></p>

<p>Strategically position profitable solutions with new customers with a focus on our NVOCC and Shipping Lines. The ability to generate new sales revenue independently. Assist in create a sales plan that successfully meets monthly sales goals and initiatives. Account Management to retain and grow current client base. Develop a database of prospective clients. Identifying and properly qualifying business opportunities. Direct contact of prospective clients through personal visits and phone calls. Provide customer quotations with a follow up. Prepare daily sales report and Quarterly business plan. Responsible for securing new customers, and maintaining and developing existing accounts. Meet and exceed target set in terms of contributing and generating revenue for the department. Maintain records of customer details / sales visits. Identify potential customers and register opportunities. Regularly visit existing accounts validating our service levels and develop new revenue streams. Follow up on customer communications in a timely and professional manner. Ensuring integrity &amp; accuracy in all pricing matters. Extensive Market &amp; Industry research to Identify new opportunities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2+ year of experience in Sales within a Shipping Line or NVOCC company.</li><li>Excellent command of written and spoken English.</li><li>Excellent negotiation and selling skills.</li><li>Excellent interpersonal and problem-solving skills.</li><li>Excellent communication and Presentation skills.</li><li>Leadership, supervision and direction abilities.</li></ul>

<ul><li><p>Receive and review shipment files from the Logistics Specialist team, ensuring accuracy of shipping offers, hard and soft copies, SWIFT documents, cover letters, and all commercial documentation.</p></li><li><p>Prepare and process Form 4 in compliance with regulatory requirements.</p></li><li><p>Record goods receipt transactions accurately on SAP.</p></li><li><p>Follow up with the warehouse to obtain signed goods receipt documents (warehouse acknowledgment).</p></li><li><p>Review, verify, and follow up on freight forwarder invoices.</p></li><li><p>Monitor withdrawals and issue withdrawal packing lists as required.</p></li><li><p>Send official withdrawal notifications and emails to the Procurement Department.</p></li><li><p>Maintain and update broker-related data and records using Excel sheets.</p></li><li><p>Follow up on and close SWIFT transactions related to shipments.</p></li><li><p>Close shipment files and ensure all related documents are complete, accurate, and properly archived.</p></li><li><p>Coordinate courier shipments, including payment follow-up, packing list preparation, shipment closing, and reweight verification.</p></li><li><p>Follow up on due payments related to logistics and shipping activities.</p></li><li><p>Ensure compliance with company policies, financial procedures, and logistics regulations.</p></li><li><p>Coordinate effectively with internal departments and external stakeholders to ensure smooth logistics operations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>BSc in Supply chain management, Logistics or relevant field.</p></li><li><p>Work experience min 2 years as a Logistics Administrator, logistics field or similar role</p></li><li><p>Knowledge of logistics software or transport management systems.</p></li><li><p>Basic accounting knowledge.</p></li><li><p>Excellent organizational and time-management skills</p></li><li><p>Good communication skills.</p><p></p><p></p><p></p></li></ul><p></p>

Company Description Geyushi Automotive Industry, is a longstanding leader in Egypt’s automotive sector, known for its commitment to innovation and quality. The company operates a state-of-the-art manufacturing facility in 10th of Ramadan City, producing around 1,500 buses annually, including eco-friendly models that support a more sustainable future. A strong research and development unit drives locally inspired designs that meet global standards and push technological boundaries. With over 60% of products sourced locally, Geyushi emphasizes integration, Egyptian industrial excellence, and national growth. Team members join a mission to redefine the automotive landscape in Egypt and beyond. Role Description The Export Coordinator is a full-time, on-site role based in 10th of Ramadan City, responsible for managing and executing day-to-day export operations. This includes preparing and reviewing export documentation, coordinating ocean and other export shipments, and ensuring compliance with international trade regulations and company policies. The role involves communicating with freight forwarders, shipping lines, customs brokers, and internal teams to ensure accurate and timely deliveries. The Export Coordinator responds to customer inquiries, provides proactive shipment updates, and resolves export-related issues to maintain a high level of customer satisfaction. The role also includes maintaining organized records, tracking export performance, and supporting continuous improvement of export procedures. Qualifications Ability to manage Export Documentation and Export processes, ensuring accuracy and compliance. Strong Communication and Customer Service skills to coordinate with clients, internal stakeholders, and external partners. Knowledge of Ocean freight operations and international shipping practices. Bachelor’s degree in Business, Logistics, Supply Chain, or a related field, or equivalent professional experience. Experience in export coordination, international trade, or logistics, preferably within the automotive or manufacturing industry. Proficiency in MS Office and ERP or transportation management systems; familiarity with Incoterms and customs regulations is an advantage. Strong attention to detail, organizational skills, and the ability to manage multiple shipments and deadlines. Ability to work in a fast-paced, on-site environment in Nasr City and collaborate effectively with cross-functional teams.

Company Description(ACCM), a subsidiary of Ascom for Mining, is a leader in the production of ground calcium carbonate (GCC) in Egypt and the MENA region. ACCM aims to provide high-value, cost-effective products that adhere to the highest standards of ethics, environmental responsibility, and safety. The company exports to over 30 countries worldwide, serving industries such as paper, plastics, paints, coatings, and construction.<br>Role Description This is a full-time on-site role for a Customs Clearance Specialist at ASCOM Carbonate And Chemical Manufacturing. The Customs Specialist will be responsible for handling customs brokerage, communication with stakeholders, managing import and export processes efficiently.<br>Responsibilities Coordinate customs clearance activities for import and export shipments through airports, seaports, and Free Zone authorities. Prepare, review, and verify customs documentation to ensure accuracy and compliance with applicable customs regulations. Liaise with customs authorities, freight forwarders, shipping lines, airlines, and customs brokers to ensure timely clearance of shipments. Follow up on customs declarations, permits, and approvals required for import and export transactions. Coordinate with internal departments to obtain the required shipping and customs documents before shipment clearance. Monitor shipment status and resolve customs clearance issues to minimize delays. Ensure compliance with Free Zone regulations and customs procedures for all import and export activities. Maintain accurate customs records and documentation for audit and regulatory purposes. Coordinate the payment and settlement of customs-related charges, duties, and service fees when applicable. Follow up with airport authorities regarding urgent shipments and ensure timely release of cargo. Prepare periodic reports on customs clearance activities and shipment status. Support continuous improvement initiatives to enhance customs clearance efficiency and reduce lead time. <br>Qualifications Customs Brokerage skills Effective Communication skills Proficiency in Import and Export Airport processes Experience in managing Import-Export Airport procedures Attention to detail and strong organizational skills Knowledge of international trade regulations Problem-solving abilities in customs-related issues Bachelor’s degree in Logistics, Supply Chain Management, or related field

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Our client is seeking a highly experienced and dynamic Finance Manager to join their team in Egypt. This role is ideal for a senior finance professional with strong leadership abilities and proven expertise in financial planning, compliance, and reporting within a fast-paced and structured environment-ideally within the shipping or maritime industry.<br><strong>Responsibilities:</strong><br> <ul> <li>Oversee the full spectrum of financial and accounting functions for the Egypt office.</li> <li>Ensure compliance with local and international financial reporting standards and tax regulations.</li> <li>Prepare monthly, quarterly, and annual financial statements and reports.</li> <li>Monitor and manage budgeting, forecasting, and cash flow planning.</li> <li>Liaise with internal and external auditors and manage audit processes.</li> <li>Provide strategic recommendations to improve financial performance and business profitability.</li> <li>Support country management and regional finance team with analytical insights.</li> <li>Lead, mentor, and manage the finance and accounting team.</li> <li>Maintain strong relationships with banks, auditors, tax authorities, and other key stakeholders.</li> </ul> <br><strong>Skills:</strong><br> <ul> <li>Strong leadership and team management capabilities.</li> <li>Excellent analytical and problem-solving skills.</li> <li>High attention to detail and accuracy.</li> <li>Strong interpersonal and communication skills.</li> <li>Ability to work under pressure and meet tight deadlines.</li> </ul> <br><strong>Qualifications:</strong><br> <ul> <li>Egyptian national.</li> <li>Qualified CA, ACCA, or MBA Finance with at least 10 years of post-qualification experience.</li> <li>Fluent in English</li> <li>Ideally with experience in the shipping or maritime industry.</li> <li>Sound knowledge of financial regulations, tax laws, and compliance in Egypt.</li> <li>Proficiency in financial software and ERP systems.</li> </ul><br> </div>