About the Role We are looking for an experienced HR Manager to lead our human resources function in a fast-paced BPO/call center environment. You will partner with operations to drive talent acquisition, employee engagement, performance management, and retention while ensuring full compliance with local labor regulations. This role requires a strategic operator who can balance high‑volume recruitment with a strong focus on people development and culture. Key Responsibilities Oversee the full HR cycle: recruitment, onboarding, performance management, compensation, training, employee relations, and offboarding. Lead high‑volume recruitment for call center roles (agents, team leads, QA, supervisors) and manage workforce planning to meet operational demands. Design and implement retention strategies to reduce attrition, including engagement surveys, recognition programs, and career development paths. Manage employee relations, conflict resolution, and disciplinary actions while ensuring adherence to labor laws and company policies. Drive performance review cycles, support managers in KPI setting, and coordinate training initiatives to upskill teams. Act as a trusted HR business partner to operations and other departments, providing data‑driven insights and workforce analytics. Requirements Bachelor’s degree in HR, Business, Psychology, or a related field.5+ years of progressive HR experience, with at least 2–3 years in an HR Manager or senior HR leadership role. Proven experience in the BPO / call center industry. Strong track record of high‑volume recruitment (e.g., 50+ positions per month) and workforce planning. Fluent in English (business level, both written and spoken) – able to communicate effectively with global stakeholders and prepare reports in English. Solid knowledge of labor laws and HR best practices. Excellent communication, negotiation, and cross‑functional collaboration skills.

2 - 7 Years Naukri Gulf

Assistant Director - Human Resources

On-site - Egypt - Cairo 20 July 2026

Human Resources

JOB SUMMARY Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.Desired Candidate ProfileEducation and Experience High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. Minimum 2 years of experience in same positionCORE WORK ACTIVITIESManaging the Staffing and Recruiting Process Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool. Ensures the open position listing is in a visible location for both internal and external candidates. Works with Employment Administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations). Networks with local organization and peers to source candidates for current or future openings (e.g., Hotel Association). Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand. Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications). Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs.Managing Legal and Compliance Practices Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. Ensures wages are paid in accordance with Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay). Ensures drug screening and background checks are completed in accordance with brand's Standard Operating Procedures.Managing Benefits Education and Administration Manages Workers Compensation claims to ensure appropriate employee care and costs management. Educates employees on benefits package. Educates HR team on the various types of benefits available and eligibility requirements. Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions. Ensures that department has the available resources on hand to administer employee benefits.Managing and Conducting Staff Development Activities Ensures hourly performance appraisal processes are in place. Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions. Coaches managers on progressive discipline process. Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured).Managing Employee Relations and Human Resources Communication Utilizes an open door policy to address employee problems or concerns in a timely manner. Ensures effective employee communication channels are established and active in. Analyzes accident trends and reports these trends to the management team. Monitors work environment for signs of union organization.

2 - 7 Years Naukri Gulf

Assistant Director - Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">You will provide program quality and management support for programming, designing and implementing projects advancing Catholic Relief Services (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the Egypt and Yemen CP delivers high-quality programming and continuously works towards improving the impact of its programming.Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS is an Equal Opportunity Employer.</div></section><section>Desired Candidate ProfileBasic QualificationsBachelor s degree in international development, international relations, or related field.Minimum of 2-3 years of relevant field-based experience in coordinating or managing light to moderately complex projects required, preferably with an international NGO.Preferred QualificationsMaster s Degree in international development, international relations, or related field.Program Development, Program Quality, Strategic Partnerships Management, MEAL experiences.Knowledge, Skills and AbilitiesExperience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.Experience engaging with partner organizations.Experience contributing to the development of technical proposals.Strong critical thinking and creative problem-solving skills with ability to make sound judgment.Strong relationship management skills and the ability to work effectively with culturally diverse groups.Strong written and verbal communication skills with ability to write reportsProactive, results-oriented, and service-orientedRequired Languages:Excellent command of English and Arabic.TRAVEL:Varied; up to 30% in-country travel and international travel, including but not limited to Yemen.Supervisory Responsibilities:YesAgency Competencies (for all CRS Staff):<ul><li>Personal Accountability Consistently takes responsibility for one s own actions.</li><li>Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.</li><li>Builds and Maintains Trust - Shows consistency between words and actions.</li><li>Collaborates with Others Works effectively in intercultural and diverse teams.</li><li>Open to Learn Seeks out experiences that may change perspective or provide an opportunity to learn new things.</li></ul>Agency Leadership Competencies:<ul><li>Lead Change Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</li><li>Develops and Recognizes Others Builds the capacity of staff to reach their full potential and enhance team and agency performance.</li><li>Strategic Mindset Understands role in translating, communicating, and implementing agency strategy and team priorities.</li></ul></section>

Full Time 0 to 0 years LinkedIn

HR Business Partner

On-site - Egypt - Cairo 1 June 2026

Sales

EELAF is looking for a strong HR Business Partner to support our growing business units and help build a more structured, performance-driven, and people-focused organization. This role is not just about HR operations. We need someone who can work closely with business leaders, understand team challenges, support managers, and turn HR into a real business partner. Key Responsibilities:Partner with business unit managers to understand team needs, performance issues, and hiring priorities. Support workforce planning, organizational structure, and manpower requirements. Handle employee relations professionally and ensure proper communication between employees and management. Follow up on performance management, probation reviews, promotions, and internal movements. Support recruitment planning and coordinate with the talent acquisition team. Help implement HR policies, procedures, attendance rules, and internal communication. Monitor employee engagement, retention risks, and department-level challenges. Provide HR reports and insights to management. Ensure compliance with company policies and labor law requirements. Requirements:4–7 years of HR experience, preferably with at least 2 years in an HRBP or similar role. Strong knowledge of HR operations, employee relations, performance management, and recruitment coordination. Experience in trading, distribution, engineering, technology, or B2B companies is a plus. Strong communication and problem-solving skills. Ability to deal with managers and employees firmly, professionally, and fairly. Good knowledge of Egyptian labor law. Excellent English and Microsoft Office skills. Experience with ERP/HR systems is preferred. What We’re Looking For:Someone mature, structured, business-minded, and able to balance people support with company discipline. The right candidate must be comfortable working in a fast-moving environment and dealing directly with management.

Contract 0 to 0 years LinkedIn

Senior Human Resources Specialist

Hybrid - Egypt - Cairo 25 May 2026

Information Technology

Experience Required: 3–6 years Employment Type: Full-Time Work Location: Cairo, Egypt Working Conditions: Hybrid Job Summary We are looking for a dynamic and detail-oriented Senior HR Specialist to join our HR team. The ideal candidate will play a key role in supporting and executing core HR functions including recruitment, employee relations, onboarding, performance management, HR operations, and policy implementation. The role requires strong communication skills, problem-solving abilities, and hands-on HR experience in a fast-paced environment. Key Responsibilities Manage end-to-end recruitment activities including sourcing, screening, interviewing, and onboarding. Support employee relations activities and handle employee inquiries professionally and confidentially. Assist in implementing HR policies, procedures, and best practices. Maintain and update employee records and HR databases accurately. Coordinate onboarding and orientation programs for new hires. Support performance management processes and employee development initiatives. Prepare HR reports, analytics, and documentation when needed. Ensure compliance with labor law regulations and internal company policies. Collaborate with different departments to support organizational objectives and workforce planning. Participate in employee engagement and employer branding initiatives. Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field. 3–6 years of experience in Human Resources. Strong understanding of HR functions and labor law practices. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office and HR systems. Ability to work independently and within a team environment. Very good command of English, both written and spoken. Preferred Skills Experience in recruitment and HR operations. Familiarity with HRIS systems and reporting tools. Strong analytical and problem-solving skills. CIPD or HR certification is a plus.

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