Planning and Development Specialist Jobs - South Sinai Egypt
6 Jobs Found
<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Develops a training strategy for the hotel. </li><li>Plan orientation trainings and deliver these training according to the plans. </li><li>Supervises the development of the Annual Training Plan. </li><li>Conducts follow-up studies of all completed training to evaluate and measure results. </li><li>Modifies programs as needed. </li><li>Develops effective training materials utilizing a variety of media. </li><li>Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. </li><li>Displays leadership in guest hospitality and creates positive atmosphere for guest relations. </li><li>Observes service behaviours of associates and provides feedback to individuals and/or managers. </li><li>Monitors enrolment and attendance at training. </li><li>Reviews comment cards and guest satisfaction results to identify areas of improvement. </li><li>Measures transfer of learning from training courses to the operation. </li><li>Develops and monitors spending against the departmental budget. </li><li>Exemplifies the desired Rixos culture. </li><li>Identifies performance gaps and work with managers to develop and implement appropriate training to improve performance. </li><li>Evaluates the trainer’s performance and effectiveness of training programs and provide recommendations for improvement. </li><li>Research new technologies and methodologies in workplace learning and presenting this research</li><li>Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. </li><li>Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. </li><li>Manages the delivery of training and development programs. </li><li>Conducts appraisals for the talent development team. </li><li>Ensures statutory training requirements are met. </li><li>Prepares development plan for subordinates. </li><li>Designs, develops, and produces Managerial training materials and hand-outs. </li><li>Observes employees’ performance improvement. </li><li>Be present during operation to make sure that the quality of service provided is in parallel with the hotel service standards. </li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. </li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with </li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul>Qualifications<br><br><ul><li>Education: Bachelor Degree in related field</li><li>Experience: At least 3 years of experience at the managerial level</li><li>Foreign Language: Outstanding level of English</li><li>Courses and Training: Prior attendance in courses and seminars in the field. </li><li>Computer Literacy: Excellent computer skills</li><li>Special Qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Company Description Met Life has been serving customers in the Middle East and North Africa region for nearly 65 years, including over 23 years in Egypt, offering smart financial solutions for everyday needs. As the first life insurance company to enter the Egyptian market, Met Life Egypt has built a strong reputation in life, accident, and health insurance, as well as retirement planning and wealth management. The company provides a wide range of insurance plans and services to more than one million customers in Egypt. Met Life Egypt focuses on offering reliable guidance to help individuals and businesses meet their financial goals and navigate a constantly changing world. Working at Met Life Egypt means joining a team committed to customer-centric solutions and long-term financial security.<br> <br>Position: Bancassurance<br>Location: Sharm El Sheikh<br><br>Requirements:<br>• University graduate (any discipline)<br>• 0–3 years of experience in insurance sales or face-to-face sales<br>• Strong command of English<br>• Solid communication and negotiation skills<br><br>Responsibilities:<br>• Promote Met Life’s insurance products in bank branches<br>• Achieve sales targets<br>• Work closely with bank staff to raise awareness of insurance offerings <br>• Support and guide bank staff to generate leads and complete the sales proces<br>• ability to work on-site in Sharm El Sheikh and collaborate closely with multiple bank branches
<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> N/A</p></li><li><p><strong>Required Industry Experience:</strong> 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Develops a training strategy for the hotel. Plan orientation trainings and deliver these training according to the plans. Supervises the development of the Annual Training Plan. Conducts follow-up studies of all completed training to evaluate and measure results. Modifies programs as needed. Develops effective training materials utilizing a variety of media. Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. Displays leadership in guest hospitality and creates positive atmosphere for guest relations. Observes service behaviours of associates and provides feedback to individuals and/or managers. Monitors enrolment and attendance at training. Reviews comment cards and guest satisfaction results to identify areas of improvement. Measures transfer of learning from training courses to the operation. Develops and monitors spending against the departmental budget. Exemplifies the desired Rixos culture. Identifies performance gaps and work with managers to develop and implement appropriate training to improve performance. Evaluates the trainer’s performance and effectiveness of training programs and provide recommendations for improvement. Research new technologies and methodologies in workplace learning and presenting this research Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. Manages the delivery of training and development programs. Conducts appraisals for the talent development team. Ensures statutory training requirements are met. Prepares development plan for subordinates. Designs, develops, and produces Managerial training materials and hand-outs. Observes employees’ performance improvement. Be present during operation to make sure that the quality of service provided is in parallel with the hotel service standards. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: Bachelor Degree in related field Experience: At least 3 years of experience at the managerial level Foreign Language: Outstanding level of English Courses and Training: Prior attendance in courses and seminars in the field. Computer Literacy: Excellent computer skills Special Qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Summary<br><br>Reporting to the People Development Manager, the Assistant Manager, People Development will assist the PD Manager to oversee the PD opportunities across the hotel, driving a learning & talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.<br><br>Responsibilities<br><br>Key Responsibilities:<br><br>The Assistant Manager, People Development is responsible for driving a continuous learning culture, ensuring that learning is available, supported, prioritized, and executed, and enabling organizational learning to be achieved through robust processes for identifying, sharing, and embedding knowledge.<br><br>Collaborates with hotel leaders (Department Heads, People & Culture Team) to identify and understand learning needs, creating a best-in-class learning approach that balances hotel needs. Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support. Ensure that global brand and culture initiatives are embedded within the hotel. Deliver a high-quality learning solution to business units across the hotel. Support the hotel with integrating and administering INES (People Hub) as a core learning resource. Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices, and trends. Certifies hotel trainers & facilitators and PD teams to deliver various programs. Assisting the PD Manager to manage the programs with agreed budget, select and manage an external consultant, or manage the deployment of an internal consultant. Coach and develop the capability within the hotel team; provide direction and inspiration for high standards of excellence. Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs. Tailor the learning content of global programs to suit the needs of the hotel (including language translations). Conduct on-the-job training and task breakdown training.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s service culture to be responsive, respectful, and deliver a great experience.<br><br>Leading Myself<br><br>Positive Orientation. Operational Decision Making. Self-Development & Management. Leading Others<br><br>Developing an Empowered Team. Leading an Engaged and Diverse Team. Communication. Leading the Business<br><br>Advocating Guest Passion. Business Planning and Analysis. Business Improvement and Change. Experience/Qualifications/Certificates/Education<br><br>Bachelor degree in a relevant field of work, or an equivalent combination of education and work-related experience. Proven experience in PD roles within the hospitality industry. Proven progressive work-related experience in managing and directing the development and delivery of learning or organization development programs in a multi-unit organization. Highly developed oral and written communication skills. Demonstrated proficiency in designing and delivering effective learning programs to multicultural, multi-level audiences. Broad understanding of people strategy, including the drivers of organization effectiveness. Strong organizational skills; ability to project manage and execute. Ability to develop and design new and unique content. Multicultural awareness and ability to work with people from diverse cultures. Demonstrated teamwork communication, including the ability to coach and deliver feedback in a constructive manner. Excellent communication, interpersonal, and team leadership skills. Strong management skills with the ability to prioritize and manage multiple tasks simultaneously. Flexibility to adapt to a dynamic and fast-paced environment. Must be a highly capable user of Microsoft Office programs, including Excel, Word, Power Point, and Outlook. Native Arabic speaker and fluency in verbal and written English is essential. Prior experience in pre-opening is a plus.
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Learning & Facilitation<br><br>Review the Learning needs analysis for the hotel(s) prior to the budget Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan Follow-up on all training activities within the hotel(s) Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training Ensure coordination and delivery of training programs of all internal providers Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Support the Quality and Learning Manager in the development of Departmental Trainers as required See where synergies can be made with regards to training programmes Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel(s) Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure colleague completion of all required training Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid…Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training Able to facilitate training to all levels in the hotel(s) Act as a champion of the creation of a learning culture Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning & Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making. <br><br>Talent Development & Performance Management<br><br>Assists with the bi-annual Talent Review process in conjunction with the Department Heads are conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for Department Heads and in turn their teams Ensure Departments have adequate Departmental Trainers, and these are well utilised For all supervisory & managerial positions have a transparent development programme in place in conjunction with the People & Culture leader. Development of indirect reports to give them ongoing feedback and development. <br><br>People & Culture<br><br>Employee Engagement and Communications<br><br>Strive to increase employee’s engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (Culture Amp) and People & Culture Audit. Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve Engagement scores year on year. Represent the organization as an exemplary ambassador the Ennismore Culture. <br><br>Finance<br><br>Plan the activities and understands how the contribution of the role will impact the performance of the hotel(s). Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Always exercise sound judgment and integrity to ensure confidentiality of protected information. <br><br>Qualifications<br><br>Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent) Minimum 7 years of total experience ideally with strong operations background At least 4 years of experience in in a leadership role High degree of professionalism with strong understanding of hotel operations and business acumen Excellent reading, writing and oral proficiency in English language Strong working knowledge of digital tools Strong leadership, interpersonal and training skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A motivator & self-starter Well-presented and professionally always groomed<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.