Human Resources Manager Jobs - Alexandria Egypt

<p><strong>I. Position Summary and Primary Responsibilities</strong></p><p>Serves as a single and consistent point of contact for Harsco Environmental Egyp Operational and Functional leadership teams to ensure effective development and execution of HR strategy to support delivery of business performance including strategic workforce planning, talent assessment, succession planning,leadership development, organizational development and change management. Develops a deep understanding of the business strategy in order to affect quality HR strategy and delivery. Influences, coaches, guides and challenges leadership to drive the culture ensuring adhere to the Harsco Values , Culture of Discipline, Teamwork &amp; Ethics Ensures that SMART goals are aligned with the key business/regional strategic objectives to drive the HE business plan Works collaboratively with the HRLT and HR Geographic teams to provide insight into business requirements to ensure that HR service delivery meets the needs of the business and facilitates effective implementation of service offering including recruiting tools, performance management tools, development tools, succession management tools, HRIS systems and strategic pay initiatives Seek to support a robust talent succession pipeline by working with Management teams Ensures adherence to Compensation and Performance Management philosophies and assists HR Operations in the roll out of Global Compensation Policy Work on HR projects, under instruction of HE HR Director/VP to support the global people strategies of HE Division Manages complex employee relations issues In country recruitment activity co-ordination and support Responsible for whole aspect of Payroll / Salary and Compensation structure Create country HR policies in line with legislative requirements and implement across Egypt</p><p><strong>II. Role Overview &amp; Key Elements:</strong></p><p><strong>Strategic Business Partnering:</strong> Serves as the primary HR point of contact for the Egyptian leadership team. Responsibilities focus heavily on aligning human resource strategies directly with business performance through change management, succession planning, and workforce forecasting.</p><p><strong>Cultural &amp; Values Leadership:</strong> Acts as an internal coach to ensure management and site teams rigorously model the Harsco Values, Culture of Discipline, Teamwork &amp; Ethics.</p><p><strong>Matrix Collaboration:</strong> Works across global lines, translating objectives from the HE HR Director/VP and collaborating with broader Geographic HR teams. Implements standard corporate systems (HRIS, Global Compensation, performance management frameworks).</p><p><strong>Local Operational Ownership:</strong> Manages localized operations directly, taking full end-to-end accountability for Payroll, Salary structures, Compensation initiatives, and Employee Relations management.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>A. Education</strong> - Ideally Degree Human Resource Management or related field experience</p><p><strong>B. Experience</strong> 7 -10 years of Human Resource Experience</p><p><strong>C. Other Requirements</strong></p><ul><li>Experience coaching leadership</li><li>Experience of driving organization culture</li><li>Workforce Analysis and Planning</li><li>Knowledge of corporate policy design and administration</li><li>Building relationships and influencing skills</li><li>Analytical skills</li><li>Hands-on / practical HR generalist experience</li><li>Excellent Communications Skills and ability to deal effectively with all levels within the business and externally</li><li>HR matrix management experience in multinational organization</li><li>Handling ambiguity</li><li>Project management experience of off shoring HR administrative activities</li><li>Excellent knowledge of labour market across Egypt for potential recruitment activities</li></ul>

<p><strong>El Rehab Center</strong> is expanding its team and looking for dedicated, compassionate, and professional <strong>Nursing Staff</strong> to join us!</p><p>If you’re passionate about patient care and committed to making a positive difference in people’s lives, we’d love to hear from you.</p><p><strong> Job Responsibilities:</strong></p><ul><li>Provide high-quality patient care and monitor patients’ conditions.</li><li>Administer medications and treatments as prescribed.</li><li>Maintain accurate patient records and nursing documentation.</li><li>Follow healthcare protocols, safety standards, and infection control procedures.</li><li>Collaborate with doctors and the healthcare team to ensure the best patient outcomes.</li></ul><p><strong> Requirements:</strong></p><ul><li>Nursing qualification from a recognized institution.</li><li>Valid nursing license, as applicable.</li><li>Good communication and teamwork skills.</li><li>Strong sense of responsibility, compassion, and attention to detail.</li><li>Previous experience is a plus.</li></ul>

<p>Manage the end-to-end recruitment process for HR. Support Organizational Development initiatives, including organizational design, PMS validation, feedback sessions and CA and Updating vacant list. Analyze workforce trends and recommend HR solutions that support business growth. Ensure implementation of Corrective actions applied and align with other HR functions.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience as an HRBP, or HR Specialist non-medical/HR Strong hands-on experience in the full recruitment cycle. Experience in Organizational Development (OD) initiatives, including organizational structure, CBI, how to implement feedback sessions and corrective actions and employee development. Strong communication, problem-solving, and stakeholder management skills.</p>

<ul><li><p>Assist in managing patient appointments and follow-ups.</p></li><li><p>Support registration, check-in, and patient flow within the OPD.</p></li><li><p>Coordinate with doctors, nurses, and administrative staff to ensure timely consultations.</p></li><li><p>Maintain and update patient records and treatment logs.</p></li><li><p>Guide patients through OPD procedures and answer basic inquiries.</p></li><li><p>Monitor waiting areas and ensure smooth operations.</p></li><li><p>Participate in data collection and reporting for quality improvement.</p></li></ul><p>&nbsp;</p><p><strong>Duration</strong>: 3 Months</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Dentistry</strong>, <strong>Pharmacy</strong>, <strong>Medicine</strong>, <strong>Nursing</strong>, or any other <strong>medical field</strong>.</p></li><li><p>Basic understanding of clinical workflows and outpatient services.</p></li><li><p>Strong communication skills in Arabic and English.</p></li><li><p>Familiarity with hospital information systems or willingness to learn.</p></li><li><p>Ability to multitask and remain calm under pressure.</p></li><li><p>Commitment to patient confidentiality and ethical standards.</p></li></ul><p></p>

<ul><li><p>Oversee and manage all warehouse operations efficiently and effectively.</p></li><li><p>Monitor all receipt, storage, and dispatch processes to ensure inventory accuracy.</p></li><li><p>Develop and implement warehouse policies and procedures, including inventory control, stocktaking, and distribution, in compliance with quality and safety standards.</p></li><li><p>Lead, train, and motivate warehouse staff to achieve high levels of performance and productivity.</p></li><li><p>Coordinate with different departments to ensure timely availability of materials and uninterrupted workflow.</p></li><li><p>Analyze inventory data and prepare accurate reports for senior management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum <strong>10 years of experience</strong> in warehouse management.</p></li><li><p>Preferably with experience in the <strong>food industry</strong> or related sectors.</p></li><li><p>Proficiency in warehouse management systems and modern inventory tools.</p></li><li><p>Strong leadership, organizational, and decision-making skills.</p></li><li><p>Commitment to workplace safety and quality standards.</p></li></ul><p></p>

<ul><li><p>Greeting and welcoming customers who visit the office.</p></li><li><p>Facilitate any customer requirements for Carry-In service.</p></li><li><p>Answering phone calls and directing them to the appropriate department or person.</p></li><li><p>Scheduling appointments and meetings for clients and staff.</p></li><li><p>Maintaining a clean and organized reception area.</p></li><li><p>Recording and updating customer information on system.</p></li><li><p>Responding to customer inquiries and complaints in a timely and professional manner.</p></li><li><p>Assisting with administrative tasks such as filing, data entry, and correspondence.</p></li><li><p>Coordinating with other departments to ensure customer needs are met.</p></li><li><p>Providing excellent customer service to ensure customer satisfaction.</p></li><li><p>Maintaining confidentiality of customer information and ensuring data security.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree.</p></li><li><p>2-3 years of experience in CRM.</p></li><li><p>Excellent organizational and communication skills.</p></li><li><p>Presentable.</p></li><li><p>Excellent commands of Microsoft Office</p></li><li><p>Excellent English Skills.</p></li></ul><p></p>

<ul><li><p>Oversee and ensure the effective execution of the approved security plan in full compliance with its established provisions and standards.</p></li><li><p>Responsible for preparing the budget for the department’s needs, presenting it, obtaining approval, and ratifying it at the higher level.</p></li><li><p>Collect and analyze security information to determine security needs to ensure implementation (security of facility fences and gates, members’ property, documents, and information).</p></li><li><p>Coordinate with various departments regarding securing the club’s fences and gates.</p></li><li><p>Ensure that external workers have all required documents (health certificate, copy of ID, and age suitability for the position).</p></li><li><p>Ensure that all rented premises comply with the agreed-upon security requirements according to the nature of their activity.</p></li><li><p>Intervene to resolve member issues when necessary.</p></li><li><p>Monitor and supervise how security personnel deal with members in a manner that is appropriate and approved by management.</p></li><li><p>Inform subordinates of any new instructions issued and follow up on their implementation in accordance with these instructions.</p></li><li><p>Collaborate with supervisors to prepare a plan for vacations, weekly breaks, and shifts for the department to ensure efficient and fair workflow.</p></li><li><p>Contact the relevant authorities, after consulting the direct manager, in cases of violent altercations, disasters, fires, or thefts.</p></li><li><p>Pay attention to and intensify security measures when necessary, in accordance with the Club Manager’s vision.</p></li><li><p>Gather information about any risks that may harm the club.</p></li><li><p>Be fully responsible for ensuring that the security situation on the street surrounding the club is monitored by CCTV cameras and security camera operators.</p></li><li><p>Ensure the regular implementation of necessary maintenance procedures for all equipment and devices used in the department (camera rooms, computers, wireless devices, landline phones) to ensure the efficient implementation of the security plan.</p></li><li><p>Follow up on the training and development of employees and supervisors and provide them with clear and continuous feedback.</p></li><li><p>Ensure that a copy of all keys to the entire club is always kept for use in emergency situations in accordance with instructions.</p></li><li><p>Supervise and follow up on the implementation of all administrative tasks related to the department and ensure that lost items are returned to members.</p></li><li><p>Supervise the receipt of members’ weapons (officer’s weapon – personal protection weapon) as custody and return them to the member upon exiting the club.</p></li><li><p>Monitor gate activity and approve permits after verifying the signatures of the Maintenance Department and the Occupational Safety Department, and the approval of the Deputy Manager on merchandise entry permits. Also verify the validity of entry for store personnel and the permitted numbers after reviewing the records.</p></li><li><p>Ensure that all provisions of the club’s organizational regulations related to members are implemented.</p></li><li><p>Conduct surprise visits to ensure the implementation of the agreed-upon security plan.</p></li><li><p>Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Ability to analyze data to derive accurate and reliable information.</p></li><li><p>Strong report writing skills.</p></li><li><p>Knowledge of occupational health and safety regulations.</p></li><li><p>Proficiency in computer use.</p></li><li><p>Strong decision-making ability.</p></li><li><p>Ability to work effectively under pressure.</p></li><li><p>Problem-solving skills with tact, diplomacy, and self-control in communication.</p></li><li><p>Comprehensive understanding of all departments and their workflows to identify suitable solutions aligned with departmental requirements.</p></li></ul><p></p>

<p>Process quality assurance support of automotive and aerospace projects</p><h4>Responsibilities</h4><ul><li>Coordinate the QA plan and current activity planning</li><li>Prioritize activities and maintain transparent responsibilities</li><li>Document the need for action and manage escalations</li><li>Conduct reviews and evaluations</li><li>Document work product reviews and track review status</li><li>Perform spot checks and quick assessments</li><li>Ensure transparent deviations and maturity assessments</li><li>Produce status reports, metrics and dashboards</li><li>Maintain processes, checklists and templates</li><li>Standardize review and assessment processes</li><li>Support project staff with subject-matter expertise</li></ul><h4>Skills</h4><ul><li>Must have Process maturity assessment (ASPICE optional)</li><li>Development Processes and Systems Engineering</li><li>Quality of system, software and mechanical work products</li><li>QA methods, project specifications and relevant standards</li><li>Nice to have Aerospace or automotive experience is a plus</li><li>Other Languages English: B1 Intermediate,German: B1 Intermediate</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Seniority Senior</p>

<p><strong>Job PURPOSE:</strong> Promote the development &amp; growth of the Wealth Management Segment through acquisition &amp; nourishing of Wealth customer s relations through selling a value adding financial advice for a portfolio of CIB Wealth clients aiming to achieve the financial ambitions and aspirations of Wealth customers faster &amp; at a less cost.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p><strong>Sales &amp; Service</strong></p><ol><li>Manage efficiently the portfolio of customers designated, Acquire NTB customers, enrol and upgrade existing customers along with cross selling all exclusive products to the customers to achieve his/her set target and meet the annual approved plan</li><li>Review reports provided from the Quality Assurance Department &amp; Call Centre which indicates the level of services &amp; rate of complaints, then ensure that any Wealth customer complaint is solved as well as striving for achieving the best in class service through professional customer handling.</li><li>Track Wealth customers inflows &amp; outflows on a daily basis and contact customers to seek information behind un expected behaviours.</li><li>Handle all account opening &amp; its related operations process including system input &amp; data entry.</li><li>Ensure that the work area is maintained in good condition and that product marketing material is available, prominently displayed and updated</li><li>Prepare daily sales report including all sales activities and call reports to share it with the Branch Manager &amp; Wealth District Head to monitor performance</li></ol><p><strong>Reporting, Communication &amp; Coordination:</strong></p><ol><li>Respond positively &amp; diligently to colleagues and coordinate and communicate effectively with branch staff and support units to ensure that customers requests are processed timely and efficiently.</li><li>Ensure that the required awareness about the value proposition is provided to Branch Managers &amp; all Branch Staff in order to create quality referrals.</li><li>Develop knowledge and information about competitor activity, pricing and tactics and communicate with the Wealth District Head &amp; the Wealth Segment Management to ensure CIB s edge within the market</li><li>Prepare a daily sales report including all sales activities and call reports to share it with the Branch Head</li></ol><p><strong>Policies, Processes and Procedures</strong></p><ol><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ol><p><strong>Day-to-day management</strong></p><ol><li>Implement the day-to-day operations assigned for the Branch to ensure compliance with the established standards and procedures</li></ol><p><strong>Compliance</strong></p><ol><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ol><p>* Qualifications &amp; Experience</p><p>Bachelor s degree of Commerce, Business Administration, Accounting, or its equivalent (MBA and CFA is a plus)</p><p>For Wealth Manager: Minimum 3 5 years of experience in a sales/financial position</p><p>Skills</p><p>Excellent command of English and Arabic. Knowledge of additional languages would be an asset</p><p>Strong analytical and numerical skills</p><p>Strong interpersonal, communication and networking skills</p><p>Service Oriented</p><p>Can work under pressure and meet monthly targets</p><p>Self-driven and result oriented with a positive outlook and clear focus on delivering results</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Commerce, Business Administration, Accounting, or its equivalent (MBA and CFA is a plus)</p><p>For Wealth Manager: Minimum 3 5 years of experience in a sales/financial position</p><p>Skills</p><p>Excellent command of English and Arabic. Knowledge of additional languages would be an asset</p><p>Strong analytical and numerical skills</p><p>Strong interpersonal, communication and networking skills</p><p>Service Oriented</p><p>Can work under pressure and meet monthly targets</p><p>Self-driven and result oriented with a positive outlook and clear focus on delivering results</p>

<p>We are seeking an experienced and visionary Hotel Manager to lead our operations in Alexandria, Egypt. As Hotel Manager, you will serve as a key member of the executive leadership team, responsible for overseeing all aspects of hotel operations and ensuring exceptional guest experiences. This is an opportunity to drive operational excellence, foster a culture of service, and lead a diverse team in a dynamic hospitality environment.</p><p>Lead and oversee all hotel operations across multiple departments including Front Office, Housekeeping, Food &amp; Beverage, and Culinary, ensuring seamless coordination and service delivery</p><p>Partner with the General Manager and executive team to translate strategic priorities into actionable operational goals, structured plans, and measurable outcomes</p><p>Establish and implement comprehensive department policies, standard operating procedures, and service standards aligned with brand expectations and local regulatory requirements</p><p>Provide hands-on leadership that sets clear standards for exceptional service through emotional intelligence, authentic personal connection, and visible presence throughout the property</p><p>Oversee recruitment, onboarding, training, and performance management of operational staff, fostering a culture of continuous learning and professional development</p><p>Provide coaching, mentorship, and leadership development to department heads, empowering them to act as entrepreneurs and drive innovative, guest-focused solutions</p><p>Monitor and analyze staffing levels, productivity metrics, and operational key performance indicators to optimize both service quality and financial performance</p><p>Prepare and manage operational budgets, monitor expenses, and work toward achieving profit objectives while maintaining service excellence</p><p>Analyze guest feedback, quality metrics, and audit results to identify opportunities for improvement and implement structured enhancement plans</p><p>Assume General Manager responsibilities during their absence, maintaining operational continuity and leadership presence</p><p>Champion a strong culture of health, safety, and accident prevention throughout the property</p><p>Build and maintain positive relationships with guests, staff, and external stakeholders, demonstrating transparency and inclusive leadership</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 10 years of progressive hotel operations leadership experience, ideally within upscale or luxury hospitality environments</li><li>Minimum 5 years in a senior leadership role such as Hotel Manager, Director of Operations, or Director of Rooms within a recognized quality hotel or resort</li><li>Proven expertise in leading complex, multi-department operations with demonstrated success in service delivery and guest satisfaction</li><li>Strong working knowledge of hotel management systems, financial reporting, labor management, and productivity tools</li><li>Excellent team leadership and motivational skills with proven ability to coach and develop emerging leaders</li><li>Outstanding analytical and problem-solving abilities with sound judgment and meticulous attention to detail</li><li>Strong communication skills, both written and verbal, with ability to articulate vision and expectations clearly</li><li>Proficiency in budget management, cost control, and revenue optimization</li><li>Demonstrated expertise in guest relations, complaint resolution, and service recovery</li><li>Proficiency with hotel property management systems and hospitality technology platforms</li><li>Conflict resolution and negotiation skills</li><li>Flexible availability including evenings, weekends, and holidays as required by hotel operations</li><li>Calm, emotionally intelligent leader who thrives in dynamic, fast-paced environments</li><li>Warm, composed, and deeply service-oriented, even under pressure</li><li>Naturally curious, proactive, and solution-focused with a commitment to continuous improvement</li><li>Assertive yet collaborative approach to decision-making and problem resolution</li><li>Resilient and adaptable with ability to navigate change effectively</li><li>Organized and efficient with strong time management capabilities</li><li>Visionary thinker committed to creating an exceptional workplace and guest experience</li><li>Empathetic and inclusive leadership style that values diverse perspectives</li><li>Bachelor's degree in hospitality management, business administration, or related field (preferred)</li><li>Knowledge of Egyptian hospitality regulations and compliance standards (preferred)</li><li>Certification in hotel management or hospitality leadership (preferred)</li></ul>

<ul><li><p>Oversee daily transactions, including accounts payable/receivable, general ledger and bank reconciliations.</p></li><li><p>Manage and direct the accounting staff to provide full accounting services to the management of the company.</p></li><li><p>Participate in regular tax audits and payroll.</p></li><li><p>Manage month-end and year-end closing.</p></li><li><p>Organize financial data into useable information and maintain updated records.</p></li><li><p>Review balance sheet, and income statement schedules.</p></li><li><p>Recommend improvement to general accounting activities so as to ensure compliance with governmental and organizational procedures and policies, and to also ensure the most efficient and effective operations.</p></li><li><p>Meet accounting financial standards by providing accounting department annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.</p></li><li><p>Update financial database to ensure that information will be accurate and immediately available when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Accounting.</p></li><li><p>Preferred CPA, CMA, or equivalent professional certification.</p></li></ul><ul><li><p>15+ years of progressive accounting experience<strong> (Real Estate / Constructions)</strong>.</p></li><li><p>Strong leadership and team management skills Work.</p></li></ul><p></p>

<p><b>Key Responsibilities:&nbsp;</b></p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manage the end-to-end recruitment process for HR.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support Organizational Development initiatives, including organizational design, PMS validation, feedback sessions and CA and Updating vacant list.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Analyze workforce trends and recommend HR solutions that support business growth.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ensure implementation of Corrective actions applied and align with other HR functions.</p><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp; Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp; Proven experience as an HRBP, or HR Specialist non-medical/HR</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp; Strong hands-on experience in the full recruitment cycle.</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp; Experience in Organizational Development (OD) initiatives, including organizational structure, CBI, how to implement feedback sessions and corrective actions and employee development.</p><p style="font-size: 11px;"><br></p><p style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp; Strong communication, problem-solving, and stakeholder management skills.</p>

<ul><li><p>Prepare and process monthly payroll accurately and on time.</p></li><li><p>Review attendance, overtime, leave balances, and payroll deductions.</p></li><li><p>Calculate salaries, bonuses, incentives, commissions, and end-of-service settlements.</p></li><li><p>Ensure payroll compliance with company policies and the Egyptian Labor Law.</p></li><li><p>Prepare payroll reports and reconcile payroll data.</p></li><li><p>Coordinate with Finance regarding salary transfers and payroll-related transactions.</p></li><li><p>Maintain accurate payroll records while ensuring data confidentiality.</p></li><li><p>Handle employee payroll inquiries and resolve payroll discrepancies.</p></li><li><p>Manage social insurance and payroll-related documentation.</p></li><li><p>Support payroll audits and ensure compliance with internal controls.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Commerce, Business Administration, Accounting, or a related field.</p></li><li><p><strong>3–5 years of experience</strong> in payroll administration.</p></li><li><p>Strong knowledge of payroll calculations, Egyptian Labor Law, and Social Insurance regulations.</p></li><li><p>Proficiency in Microsoft Excel and payroll/HRIS systems.</p></li><li><p>Strong analytical skills with exceptional attention to detail.</p></li><li><p>Ability to maintain confidentiality and work under deadlines.</p></li><li><p>Good command of English, both written and spoken.</p></li><li><p><strong>Working Days:</strong> Six days per week (Saturday to Thursday)</p></li><li><p><strong>Advanced proficiency in Microsoft Excel is required.</strong></p></li></ul><p></p>

<p>Validate agent activities against assigned lead volumes and resolve mismatches.</p><p>Review sales with required artifacts; approve only validated sales.</p><p>Reject invalid or incomplete sales and ensure only approved sales are counted.</p><p>Conduct one-on-one coaching and review a minimum of one customer contact per agent per week.</p><p>Document coaching and feedback in the Sutherland tool.</p><p>Conduct pre-shift and post-shift huddles and cascade process or policy updates.</p><p>Own team performance across sales, productivity, quality and attendance.</p><p>Maintain quality and compliance oversight.</p><p>Manage stakeholder communication, escalations and action plans.</p><p>Review reporting and act on performance gaps.</p><p>Support employee engagement and development.</p><p>The team manager to validate the sales file before declaring it in the WBR on every Monday.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2 years of Team Management experience within the BPO industry</p><p>MUST SPEAK ITALIAN OR SPANISH - B1 level, B2 preferred!</p><p>Ability to coach, mentor &amp; develop a team of frontline agents</p><p>B2B sales/customer service experience is key</p><p>Must be able to work onsite in Alexandria</p>

<p>Assist in supervising the daily operations of the Garde Manger section. Ensure the preparation and presentation of cold dishes, salads, appetizers, charcuterie, and buffet items meet the hotel s luxury standards. Maintain consistency in food quality, taste, portion control, and presentation. Supervise and support kitchen staff within the Garde Manger section. Coordinate with other kitchen sections to ensure smooth kitchen operations and timely service. Maintain strict hygiene and food safety standards in compliance with hotel policies and local regulations. Assist in menu planning and development of new cold dishes, seasonal offerings, and buffet presentations. Monitor inventory levels, control food costs, and minimize waste.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Degree in Culinary Arts, Hospitality, or related field. Minimum 4 6 years of culinary experience, preferably in luxury hotels or upscale restaurants. Strong knowledge of cold kitchen preparation, salads, dressings, appetizers, charcuterie, and buffet presentation . Understanding of food safety and hygiene standards (HACCP or equivalent) . Strong leadership and team management skills. Excellent organizational and time management abilities. Attention to detail and creativity in food presentation. Ability to work in a fast-paced kitchen environment.</p>

<ul><li><p>Organizing routine servicing schedules</p></li><li><p>Allocating work to a team of fitters</p></li><li><p>Fitting new parts</p></li><li><p>Carrying out quality inspections</p></li><li><p>Responding immediately to equipment breakdowns</p></li><li><p>Fixing faults or arranging for replacements to be installed</p></li><li><p>Organizing teams to make sure 24-hours cover is available</p></li><li><p>Supervising contracted staff</p></li><li><p>Checking and preparing site reports, and drawing</p></li><li><p>Providing technical advice; problem solving</p></li><li><p>Ensuring site safety.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in, Electrical, or Mechatronics Engineering or a related field.</p></li><li><p>3 to 5 years of experience in maintenance engineering, within the elevator and escalator industry.</p></li><li><p>Proven expertise in troubleshooting and repairing mechanical and electrical systems.</p></li><li><p>Strong understanding of safety standards and regulatory requirements for vertical transportation equipment.</p></li><li><p>Ability to interpret technical manuals, schematics, and engineering drawings.</p></li><li><p>Excellent problem-solving skills and attention to detail.</p></li><li><p>Effective communication and interpersonal abilities for client and team interactions.</p></li><li><p>Proficiency in using maintenance management software and diagnostic tools.</p></li><li><p>Flexibility to work on a full-time, unlimited, or long-term basis as required.</p></li><li><p>Willingness to work in a remote or field-based arrangement.</p></li></ul><p></p>

<p>Be an ambassador of the M venpick brand and the property as General Manager, where your strategic leadership, exceptional interpersonal skills, and commercial vision will drive an engaged team, exceed guest expectations, and deliver superior operating results. You will bring strong business acumen and tenacity to drive revenue growth, exceed targets, and position the property as a premier luxury destination in the market. You will be responsible for:</p><h3>Leading the Business</h3><ul><li>Provide overall strategic direction and management of the property, ensuring all departments achieve operational and financial targets</li><li>Develop and execute long and short-range financial objectives aligned with brand strategy and owner expectations</li><li>Maximize profitability through effective financial management, cost control, and revenue optimization</li><li>Develop and implement revenue management strategies to optimize occupancy rates and average daily rates</li><li>Ensure full compliance with operating controls, legislation, and brand standards across all business areas</li><li>Monitor key performance indicators and financial metrics to drive accountability and continuous improvement</li></ul><h3>Building and Inspiring Your Team</h3><ul><li>Lead the recruitment process to attract and select high-caliber talent aligned with property needs and brand values</li><li>Foster a collaborative and inclusive work environment that encourages employee engagement and input</li><li>Provide coaching, mentoring, and professional development opportunities to build a high-performing leadership team</li><li>Develop and maintain positive relationships within the local community and with key stakeholders</li></ul><h3>Driving Service Excellence and Brand Positioning</h3><ul><li>Maintain premium product and service quality standards that consistently exceed guest expectations</li><li>Manage guest relations and resolve complaints professionally to ensure satisfaction, loyalty, and positive brand reputation</li><li>Champion brand essentials and ensure consistent execution of brand standards throughout the property</li><li>Oversee safety, security, and risk management protocols to maintain a secure and welcoming environment for guests and staff</li><li>Manage vendor and supplier relationships to optimize service delivery and cost efficiency</li><li>Lead marketing initiatives and brand positioning strategies to enhance market presence and competitive advantage in the luxury segment</li></ul><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p><strong>Desired Candidate Profile</strong></p><h3>Your Experience and Skills Include:</h3><h4>Required Qualifications:</h4><ul><li>Minimum 5+ years of progressive leadership experience within a hotel brand or similar hospitality business</li><li>Proven track record in P&amp;L management, financial planning, and revenue optimization</li><li>Strong business acumen and demonstrated success in driving commercial performance and delivering on KPIs</li><li>Passionate about growing and developing self and others through coaching and mentorship</li><li>Exceptional relationship-building abilities with guests, team members, owners, and stakeholders</li><li>Strategic, creative thinker with strong communication and presentation skills</li><li>Proven leader with the ability to inspire, motivate, and build high-performing teams</li><li>Expertise in revenue management strategies, including occupancy optimization and rate management</li><li>Demonstrated knowledge of hospitality compliance, safety protocols, and risk management</li><li>Experience managing vendor and supplier relationships to optimize service delivery and cost efficiency</li></ul><h4>Preferred Qualifications:</h4><ul><li>Hospitality management degree or equivalent professional certification</li><li>Experience with brand standards and service delivery best practices</li><li>Background in marketing initiatives and brand positioning strategies</li><li>Knowledge of hotel operations systems and financial management software</li><li>Experience in multi-unit or complex property management environments</li></ul><p>You Will Live the Brand By:</p><ul><li>Developing accurate and aggressive long and short-range financial objectives consistent with brand strategy</li><li>Interacting positively with all team members to ensure a quality guest experience</li><li>Fostering positive owner relations and maximizing property performance</li><li>Championing brand essentials and ensuring consistent execution across all departments</li></ul>

<p>Lead and supervise the day-to-day housekeeping operations to ensure all cleaning and maintenance standards are consistently met with attention to detail<br>Oversee room inspections, quality control checks, and inventory management to maintain exceptional cleanliness and guest satisfaction<br>Schedule and coordinate housekeeping staff assignments while monitoring productivity and adherence to departmental procedures<br>Handle guest concerns related to room conditions and cleanliness, responding promptly and implementing corrective actions to guarantee memorable experiences<br>Ensure housekeeping team members are informed daily about priorities, special requests, and personalized service requirements to deliver excellence</p><p><strong>Desired Candidate Profile</strong></p><p>Proven track record in a housekeeping or hospitality leadership role<br>Service-oriented mindset with a genuine commitment to guest satisfaction and operational excellence<br>Strong supervisory and team management capabilities with the ability to lead by example<br>Proficiency with property management systems such as Opera or similar platforms<br>Excellent interpersonal, communication, and problem-solving skills<br>Demonstrated ability to manage multiple priorities, maintain attention to detail, and uphold high cleaning and maintenance standards<br>Knowledge of housekeeping best practices, safety protocols, and inventory management<br>Ability to train, motivate, and develop housekeeping team members effectively</p>

<p>In this role, you will plan and deliver effective English lessons tailored to diverse learner needs, ensuring your teaching consistently meets British Council Global Teaching Standards. You will track learner progress, provide meaningful feedback, and encourage learner autonomy, while actively engaging in professional development to maintain excellence in teaching and learning. As part of the teaching centre team, you will contribute to centre activities, course development, staff collaboration and local marketing initiatives, helping to deliver outstanding customer service and a positive student experience. Building strong relationships with students and colleagues is central to the role, as is promoting intercultural understanding and awareness of UK values through classroom and out of class activities. You will also ensure all work aligns with British Council policies on safeguarding, equality and inclusion, data protection, special educational needs, and health and safety. If you are driven by quality, collaboration and cultural exchange, this is an opportunity to make a real impact through teaching.</p><p><strong>Desired Candidate Profile</strong></p><h2>Essential qualification</h2><ul><li>University degree or equivalent.</li><li>Cambridge CELTA and or Trinity Certificate TESOL (TEFLi) or equivalent.</li></ul><h2>Essential Experience:</h2><ul><li>0-2 years post-certificate experience (TEFLi) (and/or equivalent to 1,200 hours).</li></ul>

<ul><li><p>Supervising classes.</p></li><li><p>Compiling reports accurately and efficiently.</p></li><li><p>Creating student grade reports.</p></li><li><p>Filing student reports and other documents.</p></li><li><p>Ordering new supplies of items including stationery.</p></li><li><p>Answering the phone.</p></li><li><p>Dealing with queries and complaints.</p></li><li><p>Taking messages for teachers.</p></li><li><p>Greeting parents and other individuals who arrive at the school.</p></li><li><p>Providing visitors/students/parents with -an appropriate orientation about the school.</p></li><li><p>Updating records that relate to both student and staff members</p></li></ul><p></p><ul><li><p>What We Offer</p></li><li><p>Opportunity to work with a growing and innovative education brand.</p></li><li><p>Creative and collaborative work environment.</p></li><li><p>Professional growth and development opportunities.</p></li><li><p>Competitive compensation package.</p></li></ul><p></p><ul><li><p>Work Conditions:</p></li><li><p> From 12:00 pm to 8:00 pm. (Winter timing)</p></li><li><p> From 1:00 pm to 9:00pm. (Summer timing)</p></li><li><p> Fridays are off, in addition to the last 3 days of each month.</p></li><li><p> Location: Tharwat - Alexandria</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree.</p></li><li><p> Experience in customer service or relevant field from 3 to 4 years.</p></li><li><p>Good sales experience.</p></li><li><p> Proficient in using Microsoft Office (Especially word and Excel).</p></li><li><p>Excellent typing speed for both Arabic and English.</p></li><li><p>Excellent accuracy in typing.</p></li><li><p> Outstanding Communication &amp; Negotiation Skills.</p></li><li><p> Alexandria Residents only.</p></li><li><p> Good command in English is a must.</p></li></ul><p></p><p></p>