Human Resources Manager Jobs - Alexandria Egypt

<p>The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. 2. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. 3. The ability to quote and be familiar with room and rate availability for current and future dates. 4. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested. 5. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests. 6. The ability to handle guest problems or complaints.</p><p><strong>Desired Candidate Profile</strong></p><p>Written, spoken and reading proficiency in the English language. 2. Hotel experience preferred. 3. Knowledge of Front Desk tasks. 4. Opera knowledge is an advantage. 5. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. 6. The ability to understand and comply with upscale luxuries Hotel operation standards.</p>

<ol><li><p><strong>Supervision of Maintenance Teams:</strong></p><ul><li><p>Lead and direct the maintenance team (mechanical, electrical, plumbing, HVAC) and assign tasks.</p></li><li><p>Train and develop technical staff to enhance their skills and performance.</p></li></ul></li><li><p><strong>Preventive &amp; Corrective Maintenance:</strong></p><ul><li><p>Develop scheduled maintenance plans for equipment, machinery, and production lines.</p></li><li><p>Respond to emergency breakdowns and carry out repairs promptly to minimize downtime.</p></li></ul></li><li><p><strong>Inventory &amp; Spare Parts Management:</strong></p><ul><li><p>Monitor spare parts inventory and request necessary supplies.</p></li><li><p>Negotiate with suppliers to ensure the best prices and quality.</p></li></ul></li><li><p><strong>Safety &amp; Quality:</strong></p><ul><li><p>Enforce occupational health and safety standards in all maintenance activities.</p></li><li><p>Ensure all work complies with technical specifications and quality standards.</p></li></ul></li><li><p><strong>Reporting &amp; Planning:</strong></p><ul><li><p>Prepare periodic reports on equipment status and maintenance costs.</p></li><li><p>Propose improvements to reduce costs and increase equipment efficiency.</p></li></ul></li><li><p><strong>Coordination with Other Departments:</strong></p><ul><li><p>Collaborate with Production, Quality, and Procurement departments to ensure smooth operations.</p></li></ul></li></ol><hr><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering (Mechanical / Electrical / Industrial) or equivalent.</p></li><li><p>Minimum&nbsp;<strong>5 years</strong>&nbsp;of experience in maintenance, including&nbsp;<strong>2 years</strong>&nbsp;in a managerial role.</p></li><li><p>Experience in an industrial environment (paints or chemicals industry preferred).</p></li><li><p>Strong knowledge of Computerized Maintenance Management Systems (CMMS) and team management.</p></li><li><p>Excellent leadership and communication skills.</p></li><li><p>Ability to work under pressure and solve problems effectively.</p></li></ul><p></p>

<ul><li><p>Maintain accurate inventory records and ensure proper stock levels.</p></li><li><p>Conduct regular stock checks and reconcile discrepancies.</p></li><li><p>Monitor inventory usage and reorder supplies as needed.</p></li><li><p>Receive incoming goods and verify their quantity and quality against purchase orders.</p></li><li><p>Inspect items for damage or defects and report any issues to the appropriate department.</p></li><li><p>Ensure goods are stored in an organized and secure manner.</p></li><li><p>Label and categorize items for easy identification and retrieval.</p></li><li><p>Maintain cleanliness and orderliness in the storage area.</p></li><li><p>Issue materials, tools, or equipment to staff as per requests.</p></li><li><p>Prepare goods for dispatch and coordinate delivery schedules.</p></li><li><p>Maintain detailed records of all transactions, including receipts, issues, and returns.</p></li><li><p>Update inventory management systems regularly.</p></li><li><p>Ensure adherence to safety protocols and proper handling of hazardous materials.</p></li><li><p>Comply with company policies and procedures related to inventory management.</p></li><li><p>Generate inventory reports and provide updates to management.</p></li><li><p>Highlight any shortages, surpluses, or issues in stock levels.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree.</p></li><li><p>3-5 years of experience as a storekeeper or similar role.&nbsp;</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>Proficiency in inventory management software and basic computer skills.</p></li><li><p>Attention to detail and accuracy in record-keeping.</p></li></ul><p></p>

<ul><li><p>Manage daily treasury and cash operations.</p></li><li><p>Receive and disburse cash while ensuring proper documentation.</p></li><li><p>Prepare and issue Cash Receipt and Payment Vouchers.</p></li><li><p>Perform daily cash counts and reconcile treasury balances.</p></li><li><p>Record treasury transactions accurately in the ERP/accounting system.</p></li><li><p>Manage bank transactions, including deposits, withdrawals, and wire transfers.</p></li><li><p>Prepare monthly bank reconciliation statements.</p></li><li><p>Monitor and settle employee advances, petty cash, and temporary/permanent imprests.</p></li><li><p>Coordinate with internal departments to ensure timely processing of payments and collections.</p></li><li><p>Maintain accurate financial records and ensure compliance with company policies and internal controls.</p></li><li><p>Prepare treasury and banking reports as requested by management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Accounting, Finance, or a related field.</p></li><li><p><strong>1–3 years</strong> of experience as a Treasury Accountant or Treasury &amp; Bank Accountant.</p></li><li><p>Strong knowledge of treasury operations, cash management, and banking procedures.</p></li><li><p>Experience in bank reconciliations and wire transfers.</p></li><li><p>Good understanding of accounting principles and journal entries.</p></li><li><p>Proficiency in Microsoft Excel.</p></li><li><p>Experience using ERP/accounting systems (ERP, IST, Oracle, Odoo, Microsoft Dynamics, or similar).</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent attention to detail and high level of accuracy.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Good communication and teamwork skills.</p></li></ul><p></p>

<p>Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world s most recognized licensing and certification organizations, academic institutions, and government agencies. Test Center Administrator (TCA) in Prometric centers leads the computer-based test center environment, plays a critical role in the protection of our clients intellectual property, and ensure the integrity of tests delivered in Prometric centers. Test Center Administrator (TCA) represents Prometric in test centers around the world. The role includes verifying candidate identification, monitoring exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world. Prometric Test Center Administrator (TCA) must be vigilant, disciplined, and diligent in his/her test delivery duties.</p><h3>RESPONSIBILITIES</h3><p>The Test Center Administrator (TCA) will mainly proctor computer-based test candidates. Duties include but are not limited to:</p><ul><li>Get test center ready for the day to deliver exams.</li><li>Operate computer software and other test center equipment.</li><li>Operate a video camera, DVR, digital camera, telephone system, and alarm system.</li><li>Provide security at the testing facility. Ensure all locks and security systems are properly used.</li><li>Operate the computers systems used to check-in examinees and deliver tests.</li><li>Interact professionally with test takers.</li><li>Check in candidates according to client specifications, escort them into testing area, and instruct examinees on use of computer.</li><li>Take required security precautions when candidate arrives for testing by checking two forms of identification, taking an image capture.</li><li>Perform biometric procedures, both during check-in &amp; before and after breaks.</li><li>Launch exams and monitor candidates while they are taking their tests.</li><li>Sign candidates out of testing room when testing is complete, or for breaks.</li><li>End the exam; collect note boards, scratch paper and exhibits; printing score reports.</li><li>Deal with potential cheating situations.</li><li>Support in scheduling, cancelling, and rescheduling exams.</li><li>File daily reports. File unusual situations &amp; center problem reports.</li><li>Communicate with Prometric s Global Test Center Support to escalate technical and immediate issues.</li><li>Deliver Testing Accommodations exams.</li><li>Resolve problems &amp; handle difficult situations, e.g., technical malfunction.</li><li>Receive candidate telephone calls and provide appointment confirmations and directions to the test center.</li><li>Responsible for passing audits.</li><li>Other customer service, operational, administrative, or duties directed by Prometric Test Center Manager and Backup Test Center Manager.</li></ul><h3>TRAINING &amp; CERTIFICATION</h3><p>Every newly hired TCA must undergo a period of orientation. During that time, the new TCA will take Prometric s online course as well as participate in on-the-job-training/observation. At the end, s/he must take and pass the certification exam in order to become a certified TCA</p><h3>WORK ENVIRONMENT</h3><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis)</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p><p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of any discipline • A minimum of 2 years experience • Preferred background: Customer Service/Support , Quality , Education ,international examinations field. • Knowledge of basic PC operations and Windows. Familiarity with Microsoft Word and Excel is preferred. • Exposure to computer hardware and networks. • Arabic &amp; English fluency is required. • Must be able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of customers or employees of the organization. • Ability to apply common sense understanding and carry out instructions. • Ability to deal with problems involving several variables in standardized situations. • Strong customer service-oriented • Accountable, results oriented. • Vigilant, disciplined, and diligent • Team player • Flexible • TOEIC score of 785 or equivalent of B2</p>

<p>Identify training needs through job analysis, career paths, and consultation with managers, and develop and implement training programs. Prepared a training &amp; development plan based on competency gap and performance review. Coordinate and organize the timetable for both in-house and external training programs, ensuring alignment with employee shift patterns and maintaining work commitments. Evaluate the effectiveness of training programs and make necessary adjustments. Facilitate and track the newcomer onboarding process included orientation plan. Implement and maintain the different standards in place ISO 9000, ISO 45000, ISO 14000 and IATF in addition to all related requirements within HR department.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration or related field. Minimum 5 years of experience in a learning and development role. Experience in the Manufacturing industry are highly preferred. Proven track record of designing, implementing, and evaluating effective training programs. Strong knowledge of adult learning principles and instructional design methodologies. High level of communication and presentation skills, with the ability to engage diverse audiences. Experience with learning management systems (LMS) and ERP Systems. Proficient in MS Office and e-learning software; experience with authoring tools (e.g., Articulate Storyline, Adobe Captivate) is an asset. Excellent command of the English language, both verbal and written.</p>

<p>Sutherland is seeking an experienced GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills! Core Responsibilities Validate agent activities against assigned lead volumes and resolve mismatches. Review sales with required artifacts; approve only validated sales. Reject invalid or incomplete sales and ensure only approved sales are counted. Conduct one-on-one coaching and review a minimum of one customer contact per agent per week. Document coaching and feedback in the Sutherland tool. Conduct pre-shift and post-shift huddles and cascade process or policy updates. Own team performance across sales, productivity, quality and attendance. Maintain quality and compliance oversight. Manage stakeholder communication, escalations and action plans. Review reporting and act on performance gaps. Support employee engagement and development. The team manager to validate the sales file before declaring it in the WBR on every Monday.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2 years of Team Management experience within the BPO industry MUST SPEAK GERMAN at a B1 level, B2 preferred! Ability to coach, mentor &amp; develop a team of frontline agents B2B sales/customer service experience is key Must be able to work onsite in Alexandria</p>

<ul><li><p>Calibrate, adjust, and verify laboratory instruments and equipment to ensure accurate and reliable analysis.</p></li><li><p> Collect, identify, and monitor samples from all production stages, ensuring proper handling and uniformity.</p></li><li><p> Conduct chemical and physical analyses of raw materials, auxiliary materials, and finished products in accordance with approved specifications and methods.</p></li><li><p>Follow up water treatment plants operation and analysis for treated different types of water ( raw , waste , …..etc)&nbsp;</p></li><li><p>Follow up operation of beet reception lab. for all beet shipments analysis .</p></li><li><p>Perform required laboratory tests and experiments in line with established technical procedures and standards.</p></li><li><p>Monitor sugar losses during the shift and coordinate with Production and Engineering to identify causes and minimize losses.</p></li><li><p> Verify analytical results against target specifications, identify deviations, and ensure finished products comply with quality and customer requirements.</p></li><li><p>Monitor the performance of laboratory personnel and ensure compliance with laboratory operating procedures and equipment instructions.</p></li><li><p>Record and maintain accurate analytical results, product readings, quality data, and laboratory records.</p></li><li><p>Prepare and report laboratory and process quality results, raw material and finished product specifications, and abnormalities to the Senior Chemist.</p></li><li><p>Immediately report quality deviations, abnormal results, equipment issues, and non-conformities to the Senior Chemist and relevant departments.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor of Science (Chemist).</p></li><li><p>0-3 Years of Experience.</p></li><li><p>English (Very Good)</p></li></ul><p></p>

<p>Oversee daily receiving, warehousing, picking, packing, and dispatch operations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain high inventory accuracy using WMS/ERP systems and regular cycle counts.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimize warehouse layout and storage capacity for maximum workflow efficiency.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce workplace safety, security standards, and operational procedures.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise, train, and manage warehouse staff to meet productivity targets.</p><p><strong>Requirements</strong></p><p>3-5 years of experience in warehouse management or inventory control.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency with Warehouse Management Systems and ERP tools.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong knowledge of inventory management procedures and safety standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong leadership, organizational, and operational management skills.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Alexandria residents only</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of English (both written and spoken)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fully proficient in MS Office and experienced in working with ERP systems.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willingness to travel as required for client meetings.</p><p></p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to coordinate and control the end-to-end operational activities required to deliver exam services to institutional (B2O) clients, including schools, universities, ministries, and professional bodies. Sitting within the Operations Planning and Registration function, the role ensures contracted services are delivered accurately, efficiently, and in compliance with British Council policies, processes, SOPs, exam security requirements, and awarding body regulations. Working closely with the B2O Account Support Officer, who is the client s primary contact, the role ensures operational inputs, data, internal workflows, and handovers are completed accurately, on time, and to the required quality, providing the operational backbone for a seamless client experience and consistent, high-quality service. The role performs key operational activities directly and, where services are centralised or hub-delivered, provides oversight, quality assurance, operational assurance, and escalation management across registration, scheduling, billing and credit notes, payment tracking, post-test processing, and other delivery workflows. It manages operational communication with UK Examination Boards for University and Professional Exams and collaborates with Delivery, Planning &amp; Registration, Workforce Resourcing, Finance, and hub teams to ensure operational readiness, seamless exam delivery, continuity, data accuracy, timely process completion, and consistent service quality.</p><p>Main accountabilities</p><p>Service Delivery and Operational Assurance : Coordinates end-to-end operational processes for institutional (B2O) exam services, ensuring accurate, timely, and compliant delivery in line with British Council and awarding body requirements. The role oversees registration, scheduling, pre-test, test-day, and post-test activities, verifies operational readiness across venues, materials, workforce, special arrangements, and data integrity, monitors hub-delivered processes, manages operational communication with UK Examination Boards for university and professional exams, and maintains accurate records to support audit, reporting, and compliance.</p><p>Risk, Compliance and Stakeholder Management: Ensures all B2O operations comply with exam security, safeguarding, data protection, awarding body regulations, SLAs, Standard Operating Procedures (SOPs), and quality standards through regular quality assurance and operational risk management. Working closely with the B2O Account Support Officer and internal teams, including Delivery, Planning &amp; Registration, Workforce Resourcing, Customer Service, Finance, and hub teams, the role coordinates operational readiness, provides timely updates and risk escalations, supports client escalations with accurate operational information, and contributes insights to improve service quality and strengthen institutional partnerships.</p><p>Financial and Operational Leadership: Ensures accurate and timely invoicing, credit notes, payment tracking, and financial adjustments for B2O exam services, either by completing the work directly or overseeing delivery by the Shared Service Centre, while coordinating with Finance to resolve payment issues and supporting cost-effective delivery through accurate operational planning. The role also supports induction, training, and communication for Shared Service Centre teams, provides operational guidance and governance across teams supporting B2O clients, and promotes quality, compliance, and continuous improvement.</p><p>Qualification and Experience</p><p>Essentials</p><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li></ul><p>Desirables</p><ul><li>Lean Six Sigma qualification.</li><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking.</li></ul><p>Important information</p><ul><li>British Council Pay band: 4</li><li>Location: Egypt</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events)</li><li>Understanding of compliance, safeguarding or screening requirements</li><li>Strong process management and organisational skills</li><li>Ability to work to deadlines in a fast-paced delivery environment</li><li>Experience supervising staff or contractors.</li><li>Lean Six Sigma qualification.</li><li>Knowledge of Teaching or Exams operations</li><li>Experience working with shared services / outsourced delivery teams</li><li>Experience with financial workflow support such as billing or payment tracking.</li></ul>

<p>Be an ambassador of the M venpick brand and the property as General Manager, where your strategic leadership, exceptional interpersonal skills, and commercial vision will drive an engaged team, exceed guest expectations, and deliver superior operating results. You will bring strong business acumen and tenacity to drive revenue growth, exceed targets, and position the property as a premier luxury destination in the market.</p><p>You will be responsible for:</p><p>Leading the Business</p><ul><li>Provide overall strategic direction and management of the property, ensuring all departments achieve operational and financial targets</li><li>Develop and execute long and short-range financial objectives aligned with brand strategy and owner expectations</li><li>Maximize profitability through effective financial management, cost control, and revenue optimization</li><li>Develop and implement revenue management strategies to optimize occupancy rates and average daily rates</li><li>Ensure full compliance with operating controls, legislation, and brand standards across all business areas</li><li>Monitor key performance indicators and financial metrics to drive accountability and continuous improvement</li></ul><p>Building and Inspiring Your Team</p><ul><li>Lead the recruitment process to attract and select high-caliber talent aligned with property needs and brand values</li><li>Foster a collaborative and inclusive work environment that encourages employee engagement and input</li><li>Provide coaching, mentoring, and professional development opportunities to build a high-performing leadership team</li><li>Develop and maintain positive relationships within the local community and with key stakeholders</li></ul><p>Driving Service Excellence and Brand Positioning</p><ul><li>Maintain premium product and service quality standards that consistently exceed guest expectations</li><li>Manage guest relations and resolve complaints professionally to ensure satisfaction, loyalty, and positive brand reputation</li><li>Champion brand essentials and ensure consistent execution of brand standards throughout the property</li><li>Oversee safety, security, and risk management protocols to maintain a secure and welcoming environment for guests and staff</li><li>Manage vendor and supplier relationships to optimize service delivery and cost efficiency</li><li>Lead marketing initiatives and brand positioning strategies to enhance market presence and competitive advantage in the luxury segment</li></ul><p><strong>Your Experience and Skills Include:</strong></p><p><strong>Required Qualifications:</strong></p><ul><li>Minimum 5+ years of progressive leadership experience within a hotel brand or similar hospitality business</li><li>Proven track record in P&amp;L management, financial planning, and revenue optimization</li><li>Strong business acumen and demonstrated success in driving commercial performance and delivering on KPIs</li><li>Passionate about growing and developing self and others through coaching and mentorship</li><li>Exceptional relationship-building abilities with guests, team members, owners, and stakeholders</li><li>Strategic, creative thinker with strong communication and presentation skills</li><li>Proven leader with the ability to inspire, motivate, and build high-performing teams</li><li>Expertise in revenue management strategies, including occupancy optimization and rate management</li><li>Demonstrated knowledge of hospitality compliance, safety protocols, and risk management</li><li>Experience managing vendor and supplier relationships to optimize service delivery and cost efficiency</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Hospitality management degree or equivalent professional certification</li><li>Experience with brand standards and service delivery best practices</li><li>Background in marketing initiatives and brand positioning strategies</li><li>Knowledge of hotel operations systems and financial management software</li><li>Experience in multi-unit or complex property management environments</li></ul><p><strong>You Will Live the Brand By:</strong></p><ul><li>Developing accurate and aggressive long and short-range financial objectives consistent with brand strategy</li><li>Interacting positively with all team members to ensure a quality guest experience</li><li>Fostering positive owner relations and maximizing property performance</li><li>Championing brand essentials and ensuring consistent execution across all departments</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications:</strong></p><ul><li>Minimum 5+ years of progressive leadership experience within a hotel brand or similar hospitality business</li><li>Proven track record in P&amp;L management, financial planning, and revenue optimization</li><li>Strong business acumen and demonstrated success in driving commercial performance and delivering on KPIs</li><li>Passionate about growing and developing self and others through coaching and mentorship</li><li>Exceptional relationship-building abilities with guests, team members, owners, and stakeholders</li><li>Strategic, creative thinker with strong communication and presentation skills</li><li>Proven leader with the ability to inspire, motivate, and build high-performing teams</li><li>Expertise in revenue management strategies, including occupancy optimization and rate management</li><li>Demonstrated knowledge of hospitality compliance, safety protocols, and risk management</li><li>Experience managing vendor and supplier relationships to optimize service delivery and cost efficiency</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Hospitality management degree or equivalent professional certification</li><li>Experience with brand standards and service delivery best practices</li><li>Background in marketing initiatives and brand positioning strategies</li><li>Knowledge of hotel operations systems and financial management software</li><li>Experience in multi-unit or complex property management environments</li></ul>

<p>Monitors all duty schedules in the kitchen operation. Conducts bi-monthly a presentation of 12 new novelties, disk, presentation, amenities, etc. to stay in line with operational trends. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Reviews and corrects the appearance (condition of uniforms) and grooming of all assigned staff. Evaluates the performance of the assigned team and initiates promotions. Responsible for the timely kitchen preparations for all meal services in the outlets and Banquet activities in line with the stipulated opening hours. Frequently tours through all kitchens, stores and other food production facilities ensuring the highest possible hygiene and maintenance standards. Develops food promotions and initiates the appearance of guest chef s if the situation requires. Frequently tours of the dining outlets and related areas to assure the well being of all guests by maintaining a close friendly contact. Handles guest complaints directly if the situation requires. Drives together with the Food &amp; Beverage Manager all extracurricular events in the outlets as per the annual promotions calendar. Controls the food cost by reviewing and approving all store requisitions and direct purchases and minimizes wastage. Ensures that the immediate reliever is well informed about all relevant operational issues. Directs the development of future Chefs. Monitors all food par stocks. Drives with the Food &amp; Beverage Manager all menu changes and documents all dishes and issues presentation information to all parties concerned. Ensures that every dish leaving the kitchen is of appropriate portion and well presented according to the recipes and presentation standards Monitors all goods transfers to other areas. Initiates spot checks on expiry dates of all food products. Ensures the proper handling of all FF&amp;E and operating equipment. Stays updated on changing food service trends i.e. new products, presentation and operating equipment. Controls and approves all kitchen payroll related documents, prior to their submission to the accounts. Establishes the highest possible hygiene and food safety standards either enforced through local legislation or own personal efforts. (HACCP Standards). Attends all regular department head meetings and conducts at least two monthly meetings with his chefs and other key personnel to maintain open communication lines. Participates actively to meet / maximize the departments revenue forecast and exercises the constant control of the operational costs. Familiar with the company s internal policies and all safety policies. Keeps himself updated on all business activities of equal competitors and changing industrial trends. Ensures that emergency exits in the kitchen and all related areas are always in clean condition and absolutely free of any obstacle and the exit door is easy to open from inside. Prepares or supervises the preparation of all menus. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. Experience: Extensive practical and managerial experience related to the processes in the respective department (at least 5 years). Foreign Language: At least intermediate level English. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Basic computer applications. Skills: Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</p>

<p>Scope of Work</p><p>The selected event management company shall provide all services necessary for the professional and successful implementation of the event.</p><p><br></p><p>Event Planning and Coordination</p><p>The company shall:</p><p><br></p><p>Develop a comprehensive event implementation plan in coordination with Etijah and the EU GREEN team.</p><p>Develop a detailed event timeline and run-of-show based on the approved agenda.</p><p>Coordinate all logistical aspects of the event before, during and after implementation.</p><p>Coordinate with the venue and all relevant suppliers involved in the event.</p><p>Conduct site visits and coordination meetings as required.</p><p>Coordinate the event setup and ensure that all preparations are completed prior to the event.</p><p>Develop a detailed production and technical schedule.</p><p>Coordinate and conduct a technical rehearsal prior to the event.</p><p>Assign an experienced event manager to oversee the overall implementation.</p><p>Provide sufficient event and production staff to ensure smooth event delivery.</p><p>2. Venue and Event Setup Management</p><p><br></p><p>The company shall be responsible for coordinating and supervising the complete setup of the event venue, including:</p><p><br></p><p>Coordination of the stage and seating arrangement.</p><p>Coordination of the registration and reception areas.</p><p>Coordination of the placement of event branding and visibility materials produced under the separate production contract.</p><p>Coordination of directional signage and guest-flow arrangements.</p><p>Coordination of the exhibition and display areas.</p><p>Coordination of the media wall and photography area.</p><p>Ensuring that all event areas are properly prepared before guest arrival.</p><p>Supervising the dismantling of temporary event installations following the event.</p><p>Coordination of Podium</p><p>The company shall ensure that the overall setup is professional, coherent and appropriate for a high-level development and sustainability event.</p><p><br></p><p>3. Technical and Stage Management</p><p><br></p><p>The company shall coordinate and manage all technical requirements necessary for the successful implementation of the event, including:</p><p><br></p><p>Stage management.</p><p>Sound system and microphones</p><p>Lighting</p><p>Screens/LED screens and presentation equipment.</p><p>Presentation playback.</p><p>Video and documentary screening.</p><p>Technical control and operation.</p><p>Speaker presentations and transitions.</p><p>Microphone management.</p><p>Technical rehearsal.</p><p>4. Guest Registration and Management</p><p><br></p><p>The company shall manage the guest arrival and registration process, including:</p><p><br></p><p>Preparing and managing the registration area.</p><p>Coordinating the guest registration process.</p><p>Managing the guest list provided by Etijah.</p><p>Welcoming and directing guests.</p><p>Providing ushers and event support staff.</p><p>Supporting the reception and movement of VIPs and senior guests.</p><p>Assisting guests with seating and venue navigation.</p><p>Ensuring smooth movement of guests throughout the event.</p><p>The company shall ensure a professional and welcoming guest experience from arrival until departure.</p><p><br></p><p>5. Speaker and Programme Management</p><p><br></p><p>The company shall support the implementation of the approved event programme by:</p><p><br></p><p>Coordinating with speakers and presenters prior to the event.</p><p>Ensuring speakers are briefed regarding the programme and timing.</p><p>Managing speaker arrivals and seating.</p><p>Coordinating presentations and audiovisual materials.</p><p>Managing transitions between speakers and sessions.</p><p>Coordinating the event flow from registration through to closing.</p><p>Assigning a stage manager to coordinate the programme during the event.</p><p>Ensuring that the approved agenda and timings are followed as closely as possible.</p><p>6. Exhibition and Display Area Management</p><p><br></p><p>The event will include exhibition and display areas presenting the achievements and impact of the project.</p><p><br></p><p>The event management company shall be responsible for the logistical coordination and management of these areas, including:</p><p><br></p><p>Coordinating the layout and placement of the exhibition areas.</p><p>Ensuring that the areas are ready before guest arrival.</p><p>Coordinating the installation and positioning of the photo gallery and project displays produced under the separate production contract.</p><p>Coordinating the beneficiary product display area.</p><p>Ensuring appropriate visitor flow around the exhibition.</p><p>Providing on-site support to ensure that the exhibition remains organised throughout the event.</p><p>Provide Photobooth camera.</p><p>The production of photographs, display panels, exhibition materials and other physical visibility items will be covered under the separate production TOR.</p><p><br></p><p>7. Documentary Screening Management</p><p><br></p><p>The company shall ensure the smooth screening of the project documentary and other audiovisual materials during the event by:</p><p><br></p><p>Coordinating the required screening equipment.</p><p>Testing all audiovisual files before the event.</p><p>Conducting a technical rehearsal.</p><p>Managing playback during the event.</p><p>Ensuring proper sound and visual quality.</p><p>Providing dedicated technical support during the screening.</p><p><br></p><p>Company Qualifications</p><p><br></p><p>Interested companies should demonstrate:</p><p><br></p><p>At least three to five years of experience in event management.</p><p>Proven experience organizing conferences, donor events, or project closure events.</p><p>Strong experience in branding and event production.</p><p>Experience working with international organizations, development agencies, or governmental institutions.</p><p>Ability to provide innovative and environmentally sustainable event solutions.</p><p><strong>Desired Candidate Profile</strong></p><h4><br></h4>

<p>First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.</p><p>What is in it for you:<br>Employee benefit card offering discounted rates at Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</p><p>What you will be doing:<br>Greet, check-in, respond to requests and settle accounts while providing exceptional service<br>Take initiative to add a personalized experience<br>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</p><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:<br>Minimum 1 year of experience in a reception, front desk, or guest-facing hospitality role<br>Service-focused personality with a genuine passion for delivering exceptional guest experiences<br>Strong communication and interpersonal skills with the ability to engage guests professionally<br>Proven ability to manage check-in/check-out procedures and handle guest requests efficiently<br>Demonstrated experience with upselling and promoting services to enhance guest satisfaction<br>Excellent multitasking abilities in a fast-paced environment<br>Professional demeanor and polished appearance<br>Fluency in English; additional languages are a plus</p>

<p>Oversee daily operations of Front Office, Concierge, functions Collaborate closely with the Housekeeping department to maintain high standards of cleanliness and guest satisfaction Implement and maintain service standards across all front office areas Develop strategies to maximize profitability while ensuring guest satisfaction Train, mentor, and supervise front office staff to deliver exceptional customer service Handle guest complaints and concerns promptly and professionally Assist in creating and implementing front office policies and procedures Monitor and analyze key performance indicators to improve efficiency and guest satisfaction Ensure compliance with all safety and security protocols Participate in regular management meetings and contribute to the overall success of the hotel</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in front office management or a similar role in the hospitality industry Strong leadership and interpersonal skills with the ability to motivate and guide a team Excellent problem-solving abilities and a creative approach to enhancing guest experiences Understanding of housekeeping operations and their impact on front office efficiency Demonstrated ability to maintain and improve service standards Bachelor's degree in Hospitality Management or related field (preferred) Proficiency in hotel management software and property management systems Excellent communication skills, both verbal and written Detail-oriented with strong organizational and multitasking abilities Flexibility to work various shifts, including nights, weekends, and holidays Ability to remain calm and professional in high-pressure situations</p>

<p>Oversee daily accounting operations, including general ledger, accounts payable, accounts receivable, payroll, fixed assets, and bank reconciliations. Prepare monthly, quarterly, and annual financial statements in accordance with applicable accounting standards. Ensure compliance with tax regulations, statutory reporting requirements, and internal financial policies. Manage the month-end and year-end closing processes. Monitor cash flow, budgets, and financial performance. Coordinate internal and external audits and respond to audit findings. Develop and maintain effective internal controls to safeguard company assets. Review journal entries, account reconciliations, and financial reports for accuracy and completeness. Supervise, mentor, and evaluate accounting staff to ensure high performance and professional development. Support the preparation of annual budgets and financial forecasts. Identify opportunities to improve accounting processes and implement best practices. Collaborate with management by providing financial analysis and recommendations to support business decisions. Ensure compliance with company policies and applicable financial regulations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Accounting, Finance, or a related field. Professional certification such as CPA, ACCA, CMA, or equivalent is preferred. SCBA Minimum of 7 10 years of progressive accounting experience, including at least 3 years in a supervisory or managerial role. Strong knowledge of accounting principles, financial reporting standards, taxation, and internal controls. Experience with ERP systems and accounting software. Advanced proficiency in Microsoft Excel and financial reporting tools.</p>

<p>Oversee daily accounting operations, including general ledger, accounts payable, accounts receivable, payroll, fixed assets, and bank reconciliations. Prepare monthly, quarterly, and annual financial statements in accordance with applicable accounting standards. Ensure compliance with tax regulations, statutory reporting requirements, and internal financial policies. Manage the month-end and year-end closing processes. Monitor cash flow, budgets, and financial performance. Coordinate internal and external audits and respond to audit findings. Develop and maintain effective internal controls to safeguard company assets. Review journal entries, account reconciliations, and financial reports for accuracy and completeness. Supervise, mentor, and evaluate accounting staff to ensure high performance and professional development. Support the preparation of annual budgets and financial forecasts. Identify opportunities to improve accounting processes and implement best practices. Collaborate with management by providing financial analysis and recommendations to support business decisions. Ensure compliance with company policies and applicable financial regulations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Accounting, Finance, or a related field. Professional certification such as CPA, ACCA, CMA, or equivalent is preferred. SCBA Minimum of 7 10 years of progressive accounting experience, including at least 3 years in a supervisory or managerial role. Strong knowledge of accounting principles, financial reporting standards, taxation, and internal controls. Experience with ERP systems and accounting software. Advanced proficiency in Microsoft Excel and financial reporting tools.</p>

<p>Join a leading HR services and consulting firm as an HR Operations Business Partner , leading the HR Operations Sector to drive operational excellence, deliver high-quality client services, develop strong client relationships, lead the team, and support business growth. Key Accountabilities Develop and monitor the sector s annual operational plan and KPIs, aligned with the company s strategic objectives. Lead, coach, and evaluate the team, ensuring effective onboarding, training, development, and succession planning. Ensure accurate, timely, and high-quality delivery of all client services and deliverables, with a focus on eliminating recurring errors. Manage major client escalations, drive client satisfaction, and identify cross-selling and new service opportunities. Ensure full compliance with applicable labor and social legislation. Foster a high-performance work environment through effective IDPs and continuous employee development.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge, Skills, and Experience Bachelor s degree in Business Administration, Human Resources, Law, or a related discipline; MBA is highly preferred. Minimum 8 years of relevant experience, with strong expertise in HR operations, procedures, and applicable labor legislation. Advanced proficiency in data analysis, performance reporting, and client management. Strong leadership and people management skills, with proven expertise in client relationship management and negotiation. Strong strategic thinking, problem-solving, and decision-making skills, with the ability to manage multiple priorities and perform effectively. High level of integrity and accountability, with strong change management capabilities.</p>

<p> <strong>Sutherland </strong>is looking to add to our Talent Acquisition Team to support hiring demands across the <strong>Egypt</strong> region with emphasis in the <strong>Alexandria &amp; Cairo </strong>areas. If you are a skilled, high-volume <strong>Recruiter</strong> and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note this position is onsite, not remote)</p> <p> <strong>In this role you'll get to:</strong> </p> <ul> <li> <strong>Set the path to success:</strong> Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and / or new hires.</li> <li> <strong>Build the company:</strong> Identify and recruit the best-fit personnel to help drive the team and company to higher levels.</li> <li> <strong>Strengthen relationships:</strong> Establish and maintain communication with outside resources to help build a network for sourcing qualified applicants.</li> <li> <strong>Support the team:</strong> Facilitate the completion of drug tests, background checks and other pre-employment requirements.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Our most successful candidates will have:</strong> </p> <ul> <li> <strong>3+ years of experience in high-volume recruiting</strong> </li> <li> <strong>Ability to identify, recruit and develop talent with tight timelines</strong> </li> <li> <strong>BPO experience a major plus!</strong> </li> <li> <strong>B2 or above English level</strong> </li> <li> <strong>Must be able to work onsite in our Alexandria office</strong> </li> <li>Ability to work in MS Office</li> <li>Ability to efficiently manage time and keep track of multiple schedules, meetings and initiatives</li> <li>Ability to be pro-active in developing trust and professional rapport with employees and team members; work as a team-player</li> <li>Strong verbal and written communication skills; be able to communicate in a clear, constructive and professional manner</li></ul>

<p><strong>Sutherland </strong>is looking to add to our Talent Acquisition Team to support hiring demands across the <strong>Egypt</strong> region with emphasis in the <strong>Alexandria &amp; Cairo </strong>areas. If you are a skilled, high-volume <strong>Recruiter</strong> and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note this position is onsite, not remote)</p><p><br></p><p><strong><u>In this role you'll get to:</u></strong></p><ul><li><strong>Set the path to success:</strong> Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and / or new hires.</li><li><strong>Build the company:</strong> Identify and recruit the best-fit personnel to help drive the team and company to higher levels.</li><li><strong>Strengthen relationships:</strong> Establish and maintain communication with outside resources to help build a network for sourcing qualified applicants.</li><li><strong>Support the team:</strong> Facilitate the completion of drug tests, background checks and other pre-employment requirements.</li></ul><p><br></p><p><strong><u>Our most successful candidates will have:</u></strong></p><ul><li><strong>3+ years of experience in high-volume recruiting</strong></li><li><strong>Ability to identify, recruit and develop talent with tight timelines</strong></li><li><strong>BPO experience a major plus!</strong></li><li><strong>B2 or above English level</strong></li><li><strong>Must be able to work onsite in our Alexandria office</strong></li><li>Ability to work in MS Office</li><li>Ability to efficiently manage time and keep track of multiple schedules, meetings and initiatives</li><li>Ability to be pro-active in developing trust and professional rapport with employees and team members; work as a team-player</li><li>Strong verbal and written communication skills; be able to communicate in a clear, constructive and professional manner</li></ul><p><br></p><p><br></p>