Dermatologist Jobs in Egypt

About the Role<br>EKO Innovations, Inc. is hiring an on-site Business Development Specialist in Egypt to lead B2B client acquisition across digital marketing, branding, and enterprise tech solutions. You will own the sales pipeline—from outbound prospecting to closing high-ticket retainers.<br>Key Responsibilities<br>Identify and engage C-level decision-makers (CMOs, Marketing Directors, Founders) across target industries. Collaborate with internal creative and tech teams to tailor client pitches, proposals, and RFP responses. Lead commercial negotiations, scope definitions, and contract closures. Manage end-to-end pipeline activity and revenue forecasting via CRM.<br>Requirements<br>2–4 years of B2B sales or business development experience within a digital marketing agency, production house, or tech firm. Demonstrated track record of hitting or exceeding sales targets. Strong working knowledge of digital advertising, branding, video production, and web solutions. Fluent in Arabic and English with sharp presentation and negotiation skills.

Company Description<br><br>Smart Pack is a leading plastics manufacturing company specializing in injection and blow molding. The company focuses on high-quality products, advanced manufacturing, continuous improvement, and operational excellence, providing employees with opportunities for professional growth.<br><br>Role Description<br><br>The Quality Control Specialist is responsible for inspecting raw materials, in-process products, and finished goods to ensure compliance with quality standards. The role includes conducting inspections and measurements, documenting results, reporting non-conformities, supporting audits and quality procedures, and working with production and other departments to resolve quality issues and reduce defects.<br><br>Qualifications<br>Knowledge of Quality Control, Quality Assurance, Quality Management, and Auditing. Knowledge of GMP. Experience in plastics manufacturing or industrial environments is preferred. Strong attention to detail and analytical skills. Ability to read and interpret technical specifications and measurements. Good communication and teamwork skills.<br>●Work days: Saturday to Thursday <br>●Work hours: 8 hours per shift<br>●Rotational shifts every week<br>● Residents of Damietta and Gamasa<br><br>For more details kindly contact us via Whats App on 01002631504

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Are you a people person with excellent communication skills and a passion for helping customers? We’re looking for a <strong>Customer Service Specialist</strong> to join our team and deliver an outstanding customer experience.</p><br><br>Job Description<br><ul><li>Respond to customer inquiries via phone, email, and chat.</li><li>Provide accurate information about products, services, and company policies.</li><li>Handle customer complaints and resolve issues professionally and efficiently.</li><li>Follow up with customers to ensure their concerns are resolved.</li><li>Process requests, orders, returns, or other customer-related transactions.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Work closely with internal teams to ensure a smooth customer experience</li></ul><br>Qualifications<br><ul><li>Previous experience in customer service, customer support, or a similar role is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Customer-focused, patient, and professional attitude.</li><li>Ability to work effectively under pressure and manage multiple tasks.</li><li>Good computer skills and familiarity with CRM or customer service systems.</li><li>Fluent in <strong>[English/Arabic/other language]</strong>, if applicable</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an Operations Specialist to join our Customs Clearance team.<br> This is an excellent opportunity for fresh graduates and candidates with up to one year of experience who are looking to start or grow their careers in operations and logistics.<br> Key Responsibilities * Support daily customs clearance operations.<br> * Follow up on shipment documents and ensure their accuracy.<br> * Coordinate with internal departments and the field customs clearance team.<br> * Assist in managing the customs clearance process efficiently.<br> * Maintain accurate operational records and documentation.<br> * Ensure timely follow-up on shipments and operational activities.<br> * Competitive Salary * Social Insurance * Medical Insurance * Annual Leave Location: Sheraton, Cairo, Egypt * Bachelor’s degree.<br> * Fresh graduates or candidates with 0–1 year of experience are encouraged to apply.<br> * Proficiency in Microsoft Office (Excel, Word, and Outlook).<br> * Strong attention to detail and organizational skills.<br> * Ability to work under pressure and manage multiple tasks.<br> * Team player with strong communication skills.<br> * Fast learner with a proactive mindset.<br></span> </div>

<p>Envision Employment Solutions is currently looking for an SLA Specialist for one of our partners, a leading Digital Bank!</p><p>THE ROLE</p><p>Every SLA is a promise, and someone has to know exactly when it's kept and when it isn't. You own the register that tracks every one of them, the monthly pack that tells leadership the truth about vendor performance, and the follow-through when a breach costs the bank money it's owed back. It's a quiet function, but it's the one that keeps every vendor honest against what they signed up for.</p><p>WHAT YOU LL DO</p><ul><li>Maintain the SLA register and methodology, producing the monthly service-review pack</li><li>Track vendor SLA performance across the estate</li><li>Lead service-credit recovery when SLAs are breached</li><li>Run root-cause analysis on SLA breaches to understand and address underlying issues</li></ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE RE LOOKING FOR</p><ul><li>3+ years of experience in service-level management or analytics</li><li>ITIL 4 Foundation certification</li><li>Working proficiency in SQL</li></ul><p>YOU LL THRIVE HERE IF YOU</p><ul><li>You treat a missed SLA as money and trust owed back, not just a line in a report</li><li>You'd rather find the root cause of a recurring breach than log it again next month</li><li>You keep a register accurate and current because you know leadership will act on what it says</li><li>You're comfortable being the one who holds vendors to what they actually signed up for</li></ul>

Job Purpose:The Collection Specialist is responsible for ensuring timely collection of client payments, including installments, maintenance fees, and other charges, to support the company’s cash flow and financial stability. The role involves proactive follow-up with clients, accurate tracking of payments, preparation of collection reports, and maintaining clear communication regarding outstanding balances. The specialist ensures proper documentation and works closely with internal teams to maintain up-to-date financial records while delivering professional client service.<br>Job Responsibilities Follow up with clients on due and overdue installments through phone calls, emails, and Whats App. Track and record all incoming payments, including installments, maintenance fees, and other charges. Prepare daily, weekly, and monthly collection and aging reports. Handle client inquiries related to outstanding balances, account statements, and payment schedules. Maintain accurate documentation of payment confirmations and all related communications. Coordinate with finance and sales teams to ensure accurate account reconciliation. Monitor aging accounts and escalate critical cases when necessary. Ensure compliance with company policies and collection procedures.<br>Job Requirements<br>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Minimum of 2 years of experience in collections (real estate experience is highly preferred). Strong proficiency in Microsoft Excel. Experience working with CRM systems (Salesforce is a plus). Excellent communication, negotiation, and follow-up skills. Strong attention to detail and high level of accuracy. Ability to work under pressure and meet collection targets.

Role Description The Recruitment Specialist is a full-time, on-site role based in Al Buhayrah, Egypt. This role is responsible for managing the full recruitment cycle, including identifying staffing needs, drafting job descriptions, sourcing candidates, and screening applications. The Recruitment Specialist will schedule and conduct interviews, coordinate assessments, and provide interview feedback to hiring managers. Day-to-day activities include maintaining candidate pipelines, updating recruitment records, collaborating with HR and line managers to understand role requirements, and supporting onboarding and training initiatives. The role also involves continuous improvement of recruitment processes and ensuring a fair, inclusive, and compliant hiring experience for all candidates. Qualifications Candidates should possess strong Recruiting and Hiring skills, including experience managing end-to-end recruitment processes. Candidates should possess effective Interviewing and Communication skills to assess candidates and collaborate with stakeholders. Candidates should possess Training skills to support onboarding and basic talent development activities. Candidates should possess strong organizational, time management, and attention-to-detail capabilities. Experience in HR or recruitment within manufacturing or FMCG environments is beneficial. Ability to work on-site in Al Buhayrah, Egypt and collaborate with cross-functional teams. Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience. Proficiency with applicant tracking systems (ATS), HR software, and standard office productivity tools is an advantage.

<p>Are you passionate about building strong client relationships, driving growth, and creating an exceptional customer experience ? PetroApp is looking for an Account Management Specialist to join our growing team! What You ll Do Manage and maintain strong relationships with existing clients. Act as the main point of contact and ensure a positive customer experience. Understand client needs and recommend suitable PetroApp products and services. Identify and maximize upselling and cross-selling opportunities . Achieve monthly account management and sales targets. Follow up on client requests, issues, and escalations to ensure timely resolution. Coordinate with internal teams to address client requirements. Monitor account performance, customer satisfaction, and retention. Maintain accurate and up-to-date client information and records. Prepare regular reports on account performance and sales activities. Proactively identify opportunities to increase client engagement and revenue.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Marketing, Commerce, or a related field .</li><li>2 4 years of experience in Account Management, Customer Success, Sales, or a related role.</li><li>Proven experience in client relationship management and achieving sales targets .</li><li>Strong understanding of upselling and cross-selling techniques .</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong customer-service and relationship-building skills.</li><li>Good analytical and problem-solving abilities.</li><li>Target-oriented with strong follow-up and organizational skills.</li><li>Ability to manage multiple accounts and priorities simultaneously.</li><li>Proficiency in MS Office, especially Excel .</li><li>Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses is a plus.</li></ul>

We are seeking a proactive HR Specialist to join our NGO. In this role, you will handle core human resources functions, including talent acquisition, personnel administration, employee relations, and onboarding operations. Your efforts will directly support organizational growth, maintain full legal compliance, and foster a productive and positive work environment.<br>Key Responsibilities Manage full-cycle recruitment processes for entry to mid-level roles, from sourcing and screening to conducting initial interviews and extending offers. Oversee personnel administration, maintain accurate employee files, and ensure full compliance with labor laws and social insurance regulations. Coordinate daily HR operations, including attendance tracking, leave management, and preparing monthly payroll inputs. Lead comprehensive onboarding and orientation programs to ensure seamless integration for new hires. Serve as a primary point of contact for employee inquiries, resolve workplace relations issues, and support internal engagement initiatives. Assist in tracking periodic performance reviews and coordinating employee training and development logistics.<br>Requirements & Qualifications Bachelor’s degree in human resources, Business Administration, or a related field.2 to 4 years of proven hands-on experience as an HR Specialist or HR Generalist. Solid knowledge of labor law regulations, personnel operations, and HR best practices. Proficiency in MS Office (especially Excel) and experience working with HRIS or ATS platforms. Strong interpersonal, problem-solving, and communication skills with high attention to detail.

*???? We're Hiring: Lead Generation Specialist — IT Planet*<br>???? Heliopolis, Cairo | On-site???? Sunday–Thursday, 9:00 AM – 5:00 PM???? Net Salary + Attractive Commission Structure<br>IT Planet, a fast-growing IT solutions provider, is looking for a driven *Lead Generation Specialist* to join our Sales team and help fuel our growth by identifying and qualifying new business opportunities.<br>*What You'll Do:*- Research and identify potential customers across different industries and market sectors- Identify key decision-makers and relevant contacts within target companies- Introduce and explain our products and services through cold calls and outbound communication- Generate qualified leads and create new business opportunities- Schedule qualified meetings and appointments for the Sales team- Conduct regular follow-ups with leads and coordinate closely with Sales- Track leads throughout the sales cycle and follow up on their progress- Ensure proper handover and progression of opportunities with the Sales team- Maintain accurate and up-to-date lead and opportunity records- Continuously identify new accounts and prospects to support company growth- Achieve agreed performance targets and KPIs<br>*What We're Looking For:*- 0–2 years of experience in Lead Generation, Business Development, Sales Development, or a similar role- Good working knowledge of Microsoft Excel, Google Sheets, and Outlook- Strong written communication — able to write professional business emails- Strong coordination and follow-up skills- Ability to multitask and manage multiple leads/follow-ups simultaneously- Strong organizational and time-management skills- Good research and data collection skills- Results-oriented, comfortable working toward targets<br>*Why IT Planet?*- Career progression based on performance- Certifications and recognition programs- Regular internal training and professional development- Medical insurance- Supportive, growth-focused work environment<br>???? Interested? Send your CV to **m.waleed@itplanet-egy.com* or contact us on *01156254145*<br>#Hiring #Lead Generation #Sales Jobs #Cairo Jobs #ITPlanet #Business Development

Salary: EGP 7,000 per month + Commission Role Description We are looking for a Sales Specialist to join Cir Ql Media UAE on a full-time, on-site basis in Cairo. The role will be responsible for generating new business opportunities, identifying and qualifying potential clients, presenting the agency's services, preparing proposals, negotiating contracts, and closing deals. The Sales Specialist will also maintain strong relationships with existing and potential clients, understand their marketing needs, coordinate with internal teams to ensure smooth service delivery, and contribute to achieving monthly sales and revenue targets. Key Responsibilities Identify and qualify new leads and business opportunities. Conduct outreach and develop a strong sales pipeline. Present Cir Ql Media's marketing services to potential clients. Prepare proposals, quotations, and sales presentations. Negotiate with prospects and close new business deals. Maintain regular communication with existing clients. Understand client requirements and recommend suitable marketing solutions. Coordinate with internal teams during client onboarding and service delivery. Update CRM records and maintain accurate sales pipeline data. Track sales performance and contribute to forecasts and monthly reports. Participate in sales training, meetings, and industry events. Qualifications Strong communication, presentation, negotiation, and active listening skills. Proven experience in sales, business development, or client acquisition. Strong understanding of prospecting, pipeline management, and closing deals. Ability to build and maintain long-term client relationships. Previous experience in marketing, advertising, or agency environments is preferred. Experience with CRM platforms and sales reporting. Basic understanding of business analytics and sales KPIs. Ability to work full-time on-site in Cairo. Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Professional fluency in English; Arabic is an advantage. Compensation Monthly Salary: EGP 7,000Additional: Commission based on achieved sales targets.

Company Description Pioneer Media Academy is a specialized training institution focused on developing talent in media arts and communication. Located in 6th of October City, the academy offers practical, industry-aligned programs for individuals seeking careers in television, radio, digital media, and related fields. Learners gain hands-on experience with modern media tools and techniques, guided by experienced professionals. The academy aims to prepare participants for real-world media environments through intensive training, workshops, and applied projects. Pioneer Media Academy provides a dynamic, creative atmosphere that supports skill growth and professional development.<br>Role Description The Telesales Specialist will work full time on-site at Pioneer Media Academy in 6th of October City, engaging prospective learners and partners by phone to promote the academy’s programs and services. Day-to-day responsibilities include making outbound calls, responding to inbound inquiries, explaining course offerings, and guiding potential participants through the enrollment process. The role involves maintaining accurate records in the CRM system, following up on leads, and meeting individual and team sales targets. The Telesales Specialist will collaborate with the marketing and training teams to align messaging, provide feedback from customers, and support promotional campaigns. This position requires consistent professional communication, adherence to sales processes, and a strong focus on delivering a positive experience for every contact.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear phone etiquette and the ability to explain information in an engaging, professional manner. Candidates should possess Sales skills, including lead qualification, persuasive closing techniques, and experience working toward measurable targets. Candidates should possess Customer Service and Customer Support skills, ensuring inquiries are handled promptly, respectfully, and with problem-solving focus. Candidates should possess Training-related skills, such as the ability to understand learning programs and explain their value to potential participants. Relevant qualifications include prior telesales or call center experience, familiarity with CRM or lead management tools, and basic computer literacy. Additional beneficial qualifications include strong organizational skills, resilience in a fast-paced environment, teamwork, and proficiency in both written and spoken English and Arabic.

Company Description Shams stores is a growing retail brand focused on providing customers with a reliable selection of everyday products and a friendly in-store experience. The company values efficiency, clear communication, and attentive service at all customer touchpoints. Team members are encouraged to contribute ideas that improve store operations and support sales growth. Working at Shams stores offers opportunities to build retail expertise and develop a career in a dynamic, customer-facing environment.<br>Role Description The Sales Specialist is a full-time, on-site role based in Cairo, Egypt. The person in this role supports daily store operations by welcoming customers, understanding their needs, and guiding them to suitable products and services. Responsibilities include explaining product features and prices, handling sales transactions, and maintaining clean, well-organized displays. The Sales Specialist also responds to customer inquiries and complaints, supports inventory checks and stock replenishment, and collaborates with colleagues to meet individual and store sales targets. This role may involve participating in basic product and sales training and assisting with in-store promotions.<br>Qualifications<br> Strong Communication skills for interacting with customers and coordinating with team members. Customer Service skills to handle inquiries, resolve issues, and ensure a positive shopping experience. Sales skills to identify customer needs, recommend products, and close sales effectively. Training and Sales Management skills to support onboarding of new staff and contribute to meeting sales objectives. Previous experience in retail or a customer-facing role is preferred. Ability to work on-site in Cairo, Egypt, including weekends and shifts as required. Basic numeracy and comfort using point-of-sale systems and handling cash or electronic payments. High school diploma or equivalent; additional sales or retail certifications are an advantage.

Company Description Do Deal is a digital marketing agency that focuses on helping businesses in Egypt and the UAE grow through creative, effective digital solutions. The company places client success at the center of its work, supported by a dedicated IT team based in Pakistan. Do Deal’s experts build long-term partnerships grounded in transparency, collaboration, and trust. By developing tailored strategies that reflect each brand’s unique vision and connect with target audiences, the company aims to deliver real, measurable results for its clients.<br>Role Description The Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and qualifying new business opportunities, conducting sales presentations, and managing the end-to-end sales cycle for Do Deal’s digital marketing services. The Sales Specialist will build and maintain strong relationships with prospective and existing clients, respond to inquiries, and provide ongoing support to ensure client satisfaction. Daily tasks include collaborating with the marketing and account management teams, preparing proposals and quotations, tracking sales performance, and contributing to sales forecasts and reporting. The role also involves staying informed about industry trends and competitor offerings to position Do Deal’s services effectively in the market.<br>Qualifications<br> Strong Communication skills with the ability to present solutions clearly and build rapport with diverse clients. Customer Service skills to manage client expectations, address concerns, and support long-term relationships. Demonstrated Sales skills, including lead generation, negotiation, and closing deals in a B2B environment. Experience in Training or coaching clients or junior team members on products, services, or sales processes. Exposure to Sales Management, such as pipeline management, basic forecasting, or coordinating with sales leadership. Previous experience in digital marketing, advertising, or related services is preferred. Proficiency with CRM tools and basic MS Office or Google Workspace applications. Ability to work on-site in Cairo, Egypt, with strong time-management and organizational skills. Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience. Fluency in English and Arabic is highly beneficial.

Company Description Gold Trading Center (GTC) specializes in gold bullion, investment products, and fine jewelry, offering secure options in a volatile investment landscape. Founded in 2020 and built on over 70 years of experience established by Imad El Nahhas, GTC provides high-quality gold products through its Damietta store, website, and mobile app. The company focuses on gold as a durable, reliable asset and a safe haven that protects against inflation and economic uncertainty. GTC emphasizes ease of trading and high liquidity, helping customers buy, sell, and trade gold with confidence. The team is dedicated to guiding investors through their decisions with professional support and clear information.<br>Role Description The Sales Specialist is a full-time, on-site position based at GTC’s location in Damietta. This role involves engaging with customers in the showroom, understanding their investment and jewelry needs, and providing accurate, clear information about gold products, pricing, and market trends. The Sales Specialist will handle product presentations, answer inquiries, process sales transactions, and support customers in using GTC’s online channels and mobile app. Daily tasks include maintaining product displays, updating customers on offers and promotions, following up on leads, and contributing to sales targets. The role also includes working closely with the team to ensure excellent customer service, assisting in basic training for new staff on product knowledge, and adhering to company policies and compliance standards.<br>Qualifications<br> Candidates should possess strong Communication skills to explain product features, investment benefits, and market information clearly to a diverse customer base. Candidates should possess Customer Service skills to build trust, handle inquiries and concerns professionally, and provide a positive in-store experience. Candidates should possess Sales skills to identify customer needs, recommend appropriate products, close sales effectively, and meet or exceed sales targets. Candidates should possess Training and Sales Management skills to support onboarding of team members, share product knowledge, and contribute to organized, goal-driven sales activities. Additional beneficial qualifications include prior experience in retail, jewelry, or investment products; basic understanding of gold markets; proficiency with POS systems and digital tools; and the ability to work flexible hours. A high school diploma or equivalent is required; further education in business, finance, or a related field is an advantage.

Company Description Do Deal is a digital marketing company focused on helping businesses in Egypt and the UAE grow through creative, effective online solutions. The organization places clients and their business goals at the center of every project, supported by a dedicated IT team based in Pakistan. Its expert teams build long-term partnerships grounded in transparency, collaboration, and trust. By crafting tailored strategies that resonate with each brand’s audience and vision, Do Deal aims to deliver measurable, sustainable results.<br>Role Description The Sales Specialist is a full-time, on-site role based in New Cairo. This role involves identifying and qualifying leads, conducting sales calls and meetings, and presenting digital marketing solutions that align with client needs. The Sales Specialist will manage the sales pipeline, prepare proposals, negotiate terms, and follow up to close deals. Responsibilities include maintaining strong customer relationships, providing ongoing support, and collaborating with marketing and operations teams to ensure service quality. The role also requires tracking performance metrics and contributing ideas to improve sales processes and client satisfaction.<br>Qualifications<br> Candidates should possess strong Communication and Customer Service skills to build trust, handle inquiries, and maintain long-term client relationships. Candidates should possess proven Sales and Sales Management skills to drive revenue, manage pipelines, and achieve or exceed targets. Candidates should possess Training and coaching abilities to support team development and help clients understand proposed solutions. Candidates should possess basic knowledge of digital marketing concepts and tools, along with strong negotiation and presentation skills. Candidates should possess a results-oriented mindset, the ability to work on-site in New Cairo, and proficiency in English and Arabic; prior experience in B2B sales or digital marketing services is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br> Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br> Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br> Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br> Be aware of and adhere to applicable company policies when dealing with customer interactions<br> Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br> Maintain knowledge of resources and operational procedures<br> Collaborate with team members to strive for continuous improvement<br> Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of customer service experience<br>- Speak, write, and read fluently in English<br>- Experience with Microsoft Office products and applications<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in German<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br> Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br> Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br> Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br> Be aware of and adhere to applicable company policies when dealing with customer interactions<br> Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br> Maintain knowledge of resources and operational procedures<br> Collaborate with team members to strive for continuous improvement<br> Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of customer service experience<br>- Speak, write, and read fluently in English<br>- Experience with Microsoft Office products and applications<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Experience in payments or e-commerce<br>- Speak, write, and read fluently in Spanish<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Company Description multinational company for life insurance has been serving the Middle East region for nearly 65 years and has operated in Egypt for over 23 years, providing smart financial solutions for everyday needs. As the first life insurance company to enter the Egyptian market, the company offers life, accident, and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company is recognized for its ability to design and distribute comprehensive insurance plans and services that support long-term financial security. Met Life Egypt focuses on offering reliable guidance to help individuals and businesses meet their goals and navigate life’s changes with confidence.<br>Role Description This is a full-time, hybrid Life Insurance Specialist role based in Markaz Sohag, with flexibility for partial work from home. The Life Insurance Specialist will consult with prospective and existing customers to assess their financial protection needs, explain Met Life’s insurance and savings products, and recommend suitable solutions. Daily responsibilities include generating and qualifying leads, conducting needs-based sales meetings, preparing tailored proposals, and completing policy applications and documentation in line with company and regulatory standards. The role involves providing ongoing customer service, handling inquiries and policy updates, coordinating with internal teams for underwriting and claims, and maintaining accurate records in the customer relationship management system. The Life Insurance Specialist is also expected to meet sales targets, participate in training and coaching programs, and represent Met Life Egypt professionally in the local market.<br>Qualifications<br> <br>Candidates should possess strong Insurance and Insurance Sales skills, with the ability to explain life and health coverage options clearly and ethically. Candidates should possess solid Sales and Customer Service skills to build trust, manage client relationships, and support customers throughout the policy lifecycle. Candidates should possess foundational Finance knowledge to discuss savings, retirement planning, and wealth management solutions in an accessible way. Candidates should possess effective communication, negotiation, and presentation skills, with the ability to work both independently and as part of a team. Relevant experience in life insurance, financial services, or related fields is preferred, along with familiarity with local regulatory and compliance requirements. A bachelor’s degree in Business, Finance, Economics, or a related discipline is advantageous; equivalent practical experience will also be considered. Proficiency in basic office and CRM software, strong organizational skills, and a results-oriented mindset are beneficial for success in this role.

We’re Hiring: CRM Specialist<br>Join Real Mark, a growing real estate company, and take your career to the next level!<br> Location: Heliopolis, Cairo Job Type: Full-time<br>Job Summary<br>We are looking for an experienced CRM Specialist to manage and optimize our CRM system, ensuring accurate data management, effective lead tracking, and strong collaboration across departments.<br>This role plays a key part in enhancing customer experience, improving retention, and supporting data-driven decision-making.<br>Key Responsibilities:<br>* Managing and monitoring customer data and the customer lifecycle within the CRM system.* Ensuring data accuracy and quality.* Ensuring the correct distribution of leads among all sales team members.* Monitoring and following up on sales team performance through the CRM system.* Monitoring marketing campaigns and tracking their performance and results.* Preparing and analyzing reports and presenting key indicators and results to support management in making informed decisions.<br>Requirements:<br>* Bachelor’s degree in Business Administration or a related field.* 1–2 years of experience in CRM / Sales Operations.* Real estate experience is preferred.* Experience with CRM systems, preferably Odoo.* Strong analytical and reporting skills.* Advanced Microsoft Office skills.* High attention to detail and strong organizational skills.* Practical experience in Sales Operations and Data Analysis, with experience handling large datasets.* Good command of English.<br>If you are interested, kindly send your CV to:Nourhan. Ahmed@realmark.com.eg