Jobs in Tourism Sector in Egypt
6348 Jobs Found
<h2 class="h5">Job description</h2>
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Job Summary <span><strong>About Wego</strong></span><p>We're on a mission to help people discover the real value of travel, to inspire, to give more reasons, to make it easy, for you to go. Our company was founded back in 2005, and since then, we've imagined and created some of the most well-loved products for travelers all around the world.</p><br><br><p>Today, Wego is used by millions of people every month, people who travel for adventure, work, family, and for many other reasons. That's why we work tirelessly to make your experience of planning & booking flights, hotels, and trips as seamless as possible.</p><br><br>About the Role<p>The Hotels Loading Specialist will take ownership of hotel data management, including uploading and maintaining supplier agreements, contracted rates, and availability. The role requires ensuring data accuracy and efficient processing while collaborating closely with contractors, coordinators, and suppliers. With 1–2 years of experience, the Specialist is expected to contribute to operational improvements and provide support in more complex loading and connectivity tasks. </p><br><br>Key Responsibilities <ul><li><p>Upload, validate, and maintain suppliers’ hotel information in the database. </p><br><br></li><li><p>Upload and manage contractual agreements, including handling connectivity-specific requirements. </p><br><br></li><li><p>Oversee the accurate updating of hotel rates, availability, and inventory allocations. </p><br><br></li><li><p>Generate and analyze reports from multiple data sources to ensure data quality. </p><br><br></li><li><p>Monitor progress against loading and quality KPIs, ensuring targets are met. </p><br><br></li><li><p>Communicate effectively with contractors, coordinators, and suppliers to resolve discrepancies or issues. </p><br><br></li><li><p>Support junior team members when required and share best practices. </p><br><br></li></ul>Requirements <ul><li><p>1–2 years of experience in hotel contracting, yielding, or operations within TA/OTA/DMC/WH. </p><br><br></li><li><p>Experience with B2B/B2C contracting processes in the designated destination. </p><br><br></li><li><p>Prior exposure to connectivity systems and rate loading tools is preferred. </p><br><br></li><li><p>Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent. </p><br><br></li><li><p>Very good proficiency in Arabic and English (written and spoken). </p><br><br></li></ul><p>Core Competencies </p><br><br><ul><li><p>Strong analytical and reporting skills. </p><br><br></li><li><p>Attention to detail with the ability to work under pressure. </p><br><br></li><li><p>Demonstrated ownership, accountability, and results-driven mindset. </p><br><br></li><li><p>Agility and flexibility to adapt to shifting priorities. </p><br><br></li><li><p>Well-developed communication skills for internal and external coordination.</p><br><br></li></ul>
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<h2 class="h5">Job description</h2>
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<p><span>Job Summary</span></p><br><br><p><span>The Hotel Second Level Specialist plays a dual customer-facing and supplier-facing role, serving as the operational bridge between customers, hotel partners, and internal teams. This role is responsible for resolving booking-related issues, managing customer communications, coordinating with suppliers, acting as a support desk for CS teams, and driving operational improvements and overall customer experience. The specialist supports a range of Ops initiatives focused on improving service quality, streamlining processes, and ensuring timely, effective resolutions across the customer journey.</span></p><br><br><p><span><strong>Key Responsibilities (Customer-Facing role)</strong></span></p><br><br><p><span>1. Serve as the primary point of contact for customers across calls, emails, and offline channels, delivering timely, professional, and customer-centric support.</span><br><span>2. Manage the end-to-end lifecycle of hotel bookings, including, pre-confirmation, post-confirmations, modifications, cancellations, refunds, and issue resolution.</span><br><span>3. Own operational communication for high-value and sensitive bookings, providing proactive updates to customers and internal stakeholders.</span><br><span>4. Investigate and resolve booking, payment, and travel-related issues by collaborating with customers, suppliers, payments, finance and internal teams to achieve the best possible outcomes.</span><br><span>5. Manage operational queues and shared inboxes, ensuring SLAs are met while maintaining high standards of quality and responsiveness.</span><br><span>6. Interact with hotels and third-party suppliers to resolve booking discrepancies, operational escalations, and service failures.</span><br><span>7. Work closely with Contracting, Business Development, Product, Finance, Product, and CS teams to manage relocations, book-outs, guest complaints, and other operational initiatives.</span><br><span>8. Identify recurring operational pain points, supplier performance & APIs issues, customer trends, and contribute to process improvements that enhance the overall customer experience, be able to own a task and fully manage it.</span><br><span>9. Support broader operational projects; reviewing customers refunds, chargebacks on bookings, and continuous improvement initiatives aimed at increasing efficiency, strengthening supplier collaboration, and delivering a seamless end-to-end customer journey.</span></p><br><br><p><span><strong>General</strong></span></p><br><br><p><span>1. Attend training and departmental meetings as required.</span><br><span>2. Contribute to team targets and operational KPIs.</span><br><span>3. Ensure tasks are completed accurately and on time.</span></p><br><br><p><span><strong>Requirements</strong></span></p><br><br><p><span>1. Education: Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent.</span><br><span>2. Languages: Fluency in English is a must; additional languages are an advantage.</span><br><span>3. Experience: 1–3 years in hotel reservations, OTA/TA/wholesale operations, or customer service.</span><br><span>4. Skills: Business English, professional email writing, and detail orientation in bookings, task ownership, multi-tasking, basic use of AI tools.</span><br><span>5. Strong communication and interpersonal skills.</span><br><span>6. Customer service orientation and problem-solving ability.</span></p><br><br><p><span>7. Agility and flexibility in handling multiple priorities.</span></p><br><br><p><span>8. Ability to collaborate effectively in a team environment.</span></p><br><br>
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<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our guest environment experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the guest environment expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest environment experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest environment experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Ensuring a positive dining experience, handling complaints, and maintaining high service standards</li><li>Keeping customers happy, getting their feedback on the experience and handling complaints</li><li>Controlling operational costs and identifying ways to cut waste</li><li>Create detailed reports on weekly, monthly and annual revenues and expenses</li><li>Ensure that the restaurant is stocked with necessary supplies at all times</li><li>Develop and implement strategies to attract new customers and retain existing ones, including promotions, special events, and menu updates</li><li>Maintaining safety and food quality standards</li><li>Coaching staff, fostering a positive work environment, and supporting team growth and productivity</li><li>Recruiting, interviewing and training staff to follow restaurant procedures</li><li>Organizing schedules, keeping track of employees’ hours and recording payroll data</li><li>Appraising staff performance and disciplining or retraining employees to correct poor performance</li></ul><br>Qualifications<br><br><ul><li>Proven experience in hospitality; food service management in luxury hotels or resorts</li><li>Strong leadership, organizational, and decision-making skills</li><li>Knowledge of food safety, health regulations, and operational procedures</li><li>Excellent communication and customer service abilities</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Oversee the daily operations of the spa and ensure exceptional guest satisfaction.</p>
<p>Maintain the highest standards of luxury service, cleanliness, and professionalism.</p>
<p>Ensure all spa policies, procedures, and service standards are consistently followed.</p>
<p>Manage and supervise the spa team to achieve operational excellence.</p>
<p>Recruit, onboard, train, coach, and evaluate spa employees.</p>
<p>Prepare and manage staff schedules to ensure adequate coverage.</p>
<p>Monitor employee performance and provide coaching and corrective action when required.</p>
<p>Maintain current knowledge of all spa services, treatments, pricing, promotions, and retail products.</p>
<p>Assist with monthly inventory, product ordering, and stock control.</p>
<p>Monitor product usage to minimize waste and control operational costs.</p>
<p>Ensure all spa equipment and facilities are properly maintained.</p>
<p>Handle guest feedback and resolve complaints promptly and professionally.</p>
<p>Assist with payroll preparation and ensure timely and accurate submissions.</p>
<p>Monitor daily revenue and support initiatives to achieve financial targets.</p>
<p>Promote retail sales and upselling opportunities to maximize profitability.</p>
<p>Ensure compliance with health, safety, hygiene, and sanitation standards.</p>
<p>Coordinate staff training and professional development programs.</p>
<p>Perform opening and closing Manager-on-Duty (MOD) responsibilities.</p>
<p>Prepare operational reports and maintain accurate documentation.</p>
<p>Collaborate with other hotel departments to ensure a seamless guest experience.</p>
<p>Support the Spa Director in achieving departmental goals and complete any additional duties as assigned.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or a related field.</p>
<p><strong>Experience:</strong> Minimum of 5–7 years of experience in spa operations, with at least 2–3 years in a supervisory or management role within a luxury hotel or resort spa.</p>
<p><strong>Languages:</strong> Sufficient level of English to communicate effectively with guests.</p>
<p><strong>Training & certifications:</strong> Professional training in spa operations, customer service, leadership, wellness, or hospitality management is preferred. Knowledge of health, hygiene, and safety standards is required.</p>
<p><strong>Computer literacy:</strong> Proficient in Microsoft Office applications and spa/property management systems (e.g., Book4Time, SpaSoft, or similar).</p>
<p><strong>Skills:</strong></p>
<ul>
<li>Strong leadership, coaching, and team management skills.</li>
<li>Excellent guest service and interpersonal communication skills.</li>
<li>Knowledge of spa treatments, wellness products, retail operations, and luxury service standards.</li>
<li>Experience in budgeting, payroll, scheduling, inventory control, and cost management.</li>
<li>Strong problem-solving, decision-making, and organizational abilities.</li>
<li>Ability to anticipate guest needs and deliver exceptional guest experiences.</li>
<li>Good understanding of market trends, competitor analysis, and revenue generation strategies.</li>
<li>Ability to work under pressure while maintaining high service standards.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Hotel Reservations experience English level B1+Hotels and Tourism educational background Familiar with hotel suppliers like (Xpedia - TBO - Booking - Web Beds - ...) Online & Offline hotel reservations Experience Hotel Receptionist B2B hotel operations
Job Summary:<br>We are seeking a proactive and well-connected Hotel Relations & Business Development Executive to develop and maintain strong partnerships with hotels while driving business growth. The ideal candidate must have previous experience as a Hotel Concierge, with a strong understanding of luxury hospitality standards, guest expectations, and hotel operations. Existing relationships within the hospitality industry are highly desirable.<br>Job Duties & Responsibilities: <br>Build, develop, and maintain strong relationships with hotels, concierge teams, and hospitality partners. Identify new business opportunities and establish strategic partnerships with hotels and tourism stakeholders. Promote the company's services to hotel management and concierge teams to increase guest referrals and revenue. Conduct regular hotel visits to maintain relationships and ensure service quality. Negotiate partnership agreements and commercial terms with hotel partners. Organize product presentations, training sessions, and familiarization visits for hotel staff. Monitor partner performance and implement initiatives to maximize sales and referrals. Coordinate with Operations to ensure seamless service delivery for hotel guests. Resolve partner concerns promptly while maintaining excellent business relationships. Monitor competitor activities and market trends within the hospitality and tourism sectors. Prepare weekly and monthly business development reports, sales updates, and partnership performance analyses. Represent the company at networking events, exhibitions, and hospitality functions when required.<br>Job Qualifications:<br>Previous experience as a Hotel Concierge in a 4-star or 5-star hotel. Minimum 2 years of experience in hospitality, concierge services, hotel relations, or business development. Strong understanding of luxury guest service standards. Excellent communication and interpersonal skills. Proven ability to build and maintain professional relationships. Valid driving licence. Fluent in English; additional languages are an advantage. Existing network of hotel contacts and concierge relationships within the hospitality industry.
Employment Type: <br>Full-time (Remote / Hybrid)<br>Location: Egypt (With availability to travel to Saudi Arabia for management meetings as required).<br>About the Role:<br>We are seeking a highly experienced and results-driven Hotel Contracting & Strategic Partnerships Manager based in Egypt to spearhead our luxury travel and hotel portfolio. The primary objective of this role is to establish direct, high-value contracts with major global hotel chains, position our agency as a Preferred Partner, and actively drive our affiliation with prestigious global luxury travel networks (such as Virtuoso, Travel Edge, etc.).<br>Key Responsibilities:<br> Direct Hotel Contracting: Lead end-to-end negotiations with luxury hotel groups and resorts to secure competitive B2B rates, exclusive perks, and preferred partnership status.<br> Partnership Acquisition: Proactively pitch, follow up, and close agreements with top-tier hotel brands to elevate the agency’s standing in the market.<br> Luxury Network Affiliation: Manage the process of qualifying, applying, and integrating our agency into elite luxury travel networks and consortia (e.g., Virtuoso, Travel Edge, etc.).<br> Portfolio & Product Development: Design and enhance high-end hospitality and travel products tailored to our corporate and premium individual clients.<br> Relationship Management: Maintain strong relationships with global hotel sales leadership, with availability to travel to Saudi Arabia for strategic planning and executive meetings as required.<br>Qualifications & Requirements:<br> Must be based in Egypt.<br> 5 years of proven experience in hotel contracting, luxury travel management, or B2B hospitality business development.<br> An extensive existing network of direct contacts with sales leadership across major<br> global hotel chains and luxury boutique properties.<br> Solid understanding of luxury consortia operations (Virtuoso, Travel Edge, Signature, etc.) and their onboarding requirements.<br> Exceptional negotiation, communication, and closing skills with a persistent, results-oriented mindset.<br> Fluency in spoken and written English and Arabic.<br> Willingness to travel periodically to Saudi Arabia as required.<br><br><br><br>*Please send your C. V<br>For this email: <br>aboosh1975@hotmail.com
<p>A Switchboard Operato accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.</p><p style=\"font-family:Arial;\"><br><strong>What will I be doing?</strong><br><br> </p><p>As a Switchboard Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Operator contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Accept and deliver all messages correctly and promptly for both Guests and management</li><li>Ensure all wake up calls take place at the correct time</li><li>Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate</li><li>Handle emergency calls immediately and relay comprehensive and accurate information, as required</li><li>Demonstrate a high level of customer service at all times</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Attend appropriate training courses, when required</li><li>Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity</li><li>Follow company brand standards</li><li>Assist other departments, as necessary</li></ul><p><strong>What are we looking for?</strong><br><br> </p><p>Switchboard Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>Positive attitude and good communication skills, especially on the telephone</li><li>Commitment to delivering a high level of customer service</li><li>Ability to work on your own and as part of a team</li><li>Competent level of IT proficiency</li></ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>Previous experience in a customer-focused industry</li></ul><p><br><br><strong>What will it be like to work for Hilton?</strong><br><br> </p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its <a href=\"http://jobs.hiltonworldwide.com/our-brands/index.php\" target=\"_blank\">global brands</a>. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p><p><br><br><br><br> </p>
Job Title: Strategic Hotel Contracting & Partnerships Manager Employment Type: Full-time (Remote / Hybrid) Location: Egypt (With availability to travel to Saudi Arabia for management meetings as required). About the Role:We are seeking a highly experienced and results-driven Hotel Contracting & Strategic Partnerships Manager based in Egypt to spearhead our luxury travel and hotel portfolio. The primary objective of this role is to establish direct, high-value contracts with major global hotel chains, position our agency as a Preferred Partner, and actively drive our affiliation with prestigious global luxury travel networks (such as Virtuoso, Travel Edge, etc.). Key Responsibilities: Direct Hotel Contracting: Lead end-to-end negotiations with luxury hotel groups and resorts to secure competitive B2B rates, exclusive perks, and preferred partnership status. Partnership Acquisition: Proactively pitch, follow up, and close agreements with top-tier hotel brands to elevate the agency’s standing in the market. Luxury Network Affiliation: Manage the process of qualifying, applying, and integrating our agency into elite luxury travel networks and consortia (e.g., Virtuoso, Travel Edge, etc.). Portfolio & Product Development: Design and enhance high-end hospitality and travel products tailored to our corporate and premium individual clients. Relationship Management: Maintain strong relationships with global hotel sales leadership, with availability to travel to Saudi Arabia for strategic planning and executive meetings as required. Qualifications & Requirements: Must be based in Egypt. 5 years of proven experience in hotel contracting, luxury travel management, or B2B hospitality business development. An extensive existing network of direct contacts with sales leadership across major global hotel chains and luxury boutique properties. Solid understanding of luxury consortia operations (Virtuoso, Travel Edge, Signature, etc.) and their onboarding requirements. Exceptional negotiation, communication, and closing skills with a persistent, results-oriented mindset. Fluency in spoken and written English and Arabic. Willingness to travel periodically to Saudi Arabia as required. Please sent your c.v for this email:rinadosama@gmail.com.
Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin.<br><br>Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.<br><br>Qualifications Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English.<br>Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.
Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin. Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy. Qualifications Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English. Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, and driving business growth.</p>
<ul>
<li>Lead and motivate a team of restaurant staff to deliver outstanding customer experiences</li>
<li>Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control</li>
<li>Implement and maintain high standards of food quality, presentation, and service</li>
<li>Manage financial aspects of the restaurant, including budgeting, cost control, and revenue optimization</li>
<li>Ensure compliance with food safety regulations and maintain a clean, safe working environment</li>
<li>Resolve customer complaints and address any operational issues promptly and efficiently</li>
<li>Collaborate with the kitchen team to develop and update menus, considering local tastes and trends</li>
<li>Implement marketing strategies to attract new customers and retain existing ones</li>
<li>Conduct regular staff training sessions to improve skills and maintain service standards</li>
<li>Analyze sales data and customer feedback to identify areas for improvement and growth opportunities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a Restaurant Manager or in a similar leadership role in the hospitality industry</li>
<li>Strong leadership and team management skills with the ability to motivate and inspire staff</li>
<li>Excellent customer service orientation with a focus on creating memorable dining experiences</li>
<li>Proficiency in English; knowledge of Russian is a plus</li>
<li>Outstanding communication and interpersonal skills to interact with diverse staff and clientele</li>
<li>Demonstrated ability to multitask and manage time effectively in a fast-paced environment</li>
<li>Solid understanding of restaurant financials, budgeting, and cost control measures</li>
<li>Familiarity with food safety regulations and health code requirements</li>
<li>Proficiency in restaurant management software and point-of-sale (POS) systems</li>
<li>Flexibility to work various shifts, including evenings, weekends, and holidays</li>
<li>Strong problem-solving skills and ability to make quick, effective decisions</li>
<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>SCOPE</strong><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Restaurant Hostess</strong> is executed satisfactorily when:<br><ul><li>All rules & regulations are strictly adhered to within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The service team is well managed, having delegated the appropriate tasks to the team members.</li><li>A High quality of product and service is maintained in the outlet.</li><li>The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Responsible to Assistant Restaurant Manager / Restaurant Manager</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional, and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, and equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest.</li><li>Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department.</li><li>Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li>Maintain a good rapport and work relations with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Maintain and update the restaurant's guest history.</li><li>Maintain a legible and up-to-date reservation book.</li><li>Maintain and coordinate the printing of the respective restaurant menus.</li><li>Maintain excellent communication with all related departments i.e</li><li>Guest Services and Concierge departments</li><li>Restaurant Reservations</li><li>All other F&B outlets, In-Room dining, and Banquet Service</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br> </div>
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. <br> Responsibilities<br>Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability<br><br>Qualifications<br>At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. <br> Responsibilities<br>Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability<br><br>Qualifications<br>At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work
Company Description<br> <br>Country Hills is a leading restaurant management company committed to delivering exceptional dining experiences. Known for innovative concepts and uncompromising quality standards, Country Hills focuses on operational excellence to ensure customer satisfaction. We pride ourselves on creating warm, welcoming atmospheres for our guests while offering top-tier service and dining experiences. Our team is dedicated to maintaining the highest standards in food and hospitality.<br> Role Description<br> <br>The Restaurant Manager is a full-time, on-site role based in Al Jizah, Egypt. This position involves overseeing daily restaurant operations, ensuring high levels of customer satisfaction, managing staff hiring and training, maintaining food and beverage quality, and fostering a strong team environment. Additional responsibilities include handling customer service concerns, coordinating schedules, and ensuring compliance with health and safety standards.<br> Qualifications<br> <br>Strong background in Customer Satisfaction and Customer Service to ensure a welcoming and enjoyable dining experience for guests. Proven ability in Hiring and training staff to maintain a skilled and cohesive team. Excellent Communication skills for coordinating with staff and addressing customer needs effectively. Experience in the Food & Beverage industry with a thorough understanding of operations, standards, and trends. Strong leadership and team management skills to motivate and guide employees effectively. Knowledge of health and safety regulations within the restaurant industry. Previous experience as a Restaurant Manager or in a similar leadership role is highly preferred. Flexibility, problem-solving skills, and an ability to thrive in a fast-paced environment are essential.
Company Description Granada Restaurant & Pub is a fine dining destination specializing in international cuisine, offering guests an elevated culinary and hospitality experience. The restaurant focuses on high-quality ingredients, refined dishes, and a welcoming atmosphere that appeals to both local guests and international visitors. With a commitment to attentive service and memorable dining, Granada Restaurant & Pub aims to create a sophisticated yet relaxed environment. Team members are encouraged to uphold high standards of professionalism, teamwork, and guest care. Role Description The Assistant Restaurant Manager is a full-time, on-site role based in Hurghada. This position supports the Restaurant Manager in daily operations, including supervising front-of-house staff, overseeing service quality, and ensuring an exceptional guest experience throughout each shift. Responsibilities include coordinating reservations and seating, monitoring dining room flow, responding promptly to guest feedback or concerns, and maintaining service standards aligned with fine dining expectations. The role also involves assisting with staff scheduling, training, and performance oversight, as well as supporting inventory control, basic cost management, and collaboration with the kitchen team to ensure smooth food and beverage service. The Assistant Restaurant Manager is expected to lead by example on the floor, foster a positive team culture, and uphold health, safety, and hygiene regulations. Qualifications Strong customer-facing abilities, including Customer Service and Customer Satisfaction skills, with a focus on creating a welcoming and professional guest experience. Solid Food & Beverage knowledge, especially in fine dining and international cuisine, with the ability to guide guests and support staff on menu and pairing recommendations. Effective Communication skills, including clear verbal communication, active listening, and the ability to coordinate smoothly with both front-of-house and back-of-house teams. Experience in Hiring and onboarding staff, including participation in interviews, training, and coaching to maintain service standards. Previous experience in restaurant or hospitality supervision or management, ideally in a fine dining environment. Strong organizational and problem-solving abilities, with attention to detail and the capacity to manage multiple tasks during busy service periods. Knowledge of basic restaurant administration, including scheduling, inventory support, and adherence to health, safety, and sanitation regulations. Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations. Proficiency in English; additional language skills are an advantage, particularly for serving international guests.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Hostess who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p><p>The Hostess is the first interaction for guests in our Restaurants and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.</p><p>What you will do:</p><ul><li>Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.</li><li>Manage the host stand, review the reservation book, and make recommendations as to the setup of the table sections.</li><li>Ensure the cleanliness of each section of the dining rooms and make necessary improvements, as well as check each table before opening to ensure its proper setting.</li><li>Develop a complete working knowledge of the menus, menu ingredients, and restaurant information.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>One to two years previous experience in a Food & Beverage outlet; previous employment experience within a luxury hotel is considered an asset.</p><p>Ability to operate computer equipment and other food & beverage computer systems.</p><p>Strong communication skills .</p><p></p></section>