Restaurants Manager Jobs - Alexandria Egypt

<p>Job Description * Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. * Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. * Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. * Manage all business and functions of the F&amp;B Department. * Maximise the department s profitability through operations. * Manage operations to ensure the highest quality delivery of food and beverage products and service. * Control and analyse the below points: Sales and costs Display quality and service standards of F&amp;B products Ensure proper use, protection and maintenance of departmental utensils. Conduct activities to increase customer satisfaction and, enhance service quality. * Consolidate business relationships between employees in the department. * Responsible for preparing training programmes for the F&amp;B Department and the trainings of employees in his/her department. * Organise meetings to obtain data and achieve results. * Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. * Make plans with department managers in order to deliver successful organisations within the hotel. * Attend departmental meetings and the Head Office meeting according to the hotel management calendar. * Update the below areas related to food and beverages according to the hotel s policies and procedures: Finance, standards, employees and trainings, outlets and recreation/entertainment Conduct promotional activities to increase sales and conduct meetings for banquet organisations Ensure protection, maintenance and replacement of materials and utensils. * Prepare and monitor monthly and annual F&amp;B departmental budget. * Arrange for minimum and maximum storage of materials and utensils that belong to the F&amp;B Department. * Contribute to preparing the hotel s income plans and marketing programmes. * Research opportunities for professional self-development. * Deliver the income and expenses of the F&amp;B Department in line with the facility s budget discipline. Develop plans based on data of previous years. * Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager s approval. * Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&amp;B Department employees commitment to the facilities. * Ensure order and control of communication, as effective communication will also increase productivity in the F&amp;B Department. * Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. * Conduct brainstorming sessions and group work to unleash employees talents. * Take part in the Food Safety Team and attend MR meetings. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. * To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. * Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><ul><li>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.</li><li>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</li><li>Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</li></ul>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.</p><p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.</p><p>2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day.</p><p>2.4 Maintains positive guest relations at all times.</p><p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p><p>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.</p><p>2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system.</p><p>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p><p>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p><p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p><p>2.10 Schedules and assigns employees breaks.</p><p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p><p>2.12 Legibly updates information board.</p><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.</p><p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p><p>2.15 Responds to incoming calls.</p><p>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.</p><p>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.</p><p>2.18 Monitors and ensures that all reservations (including manual) are put into the system.</p><p>2.19 Monitors reservations requested by fax, telex and mail.</p><p>2.20 Ensures guest history accounts are kept current.</p><p>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.</p><p>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.</p><p>2.23 Ensures group files are accurate and kept current.</p><p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p><p>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p><p>2.27 Ensures that rooming lists are put into the system.</p><p>2.28 Pre-block group rooms where special requests are made.</p><p>2.29 Assists Reservations staff whenever necessary in performing all job functions.</p><p>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.</p><p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p><p>2. 32 Communicates designated VIP reservations to the General Manager and department managers.</p><p>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.</p><p>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.</p><p>2.35 Compiles reports on no-show for future business forecasting.</p><p>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.</p><p>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.</p><p>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.</p><p>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.</p><p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p><p>2.41 Creates Travel Agent Master in computer.</p><p>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.</p><p>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p><p>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.</p><p>2.45 Maintains supply levels and legibly document needs on a requisition.</p><p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up- to date.</p><p>2.47 Prepares and distributes weekly/monthly/annual forecasts.</p><p>2.48 Prepares and submits daily/weekly payroll records.</p><p>2.49 Ensures that all pertinent information is documented in the log book daily.</p><p>2.50 Conducts performance appraisals of designated staff annually.</p><p>2.51 Attends designated meetings.</p><p>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.</p><p>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.56 Carry out instructions given by the management team and head office.</p><p>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>

<p>Job Description 2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>

<h1>Technical Office Engineer</h1><p><strong>Department:</strong> Projects &amp; Engineering<br><strong>Reports To:</strong> Projects Manager / Engineering Manager<br><strong>Location:</strong> Alexandria, Egypt</p><h2>Position Summary</h2><p>The Technical Office Engineer is responsible for planning, designing, and preparing the technical documentation required for heavy lifting, heavy transportation, project logistics, and specialized cargo handling operations. The role supports the execution team by developing engineering studies, lifting and transportation plans, method statements, risk assessments, drawings, calculations, and project schedules while ensuring compliance with international engineering standards, HSE requirements, and client specifications.</p><h2>Key Responsibilities</h2><h3>Engineering &amp; Technical Planning</h3><ul><li><p>Prepare lifting plans for cranes, gantries, jacking systems, skidding systems, SPMTs, hydraulic trailers, and other specialized equipment.</p></li><li><p>Develop transportation studies including route surveys, bridge assessments, axle load distribution, turning radius analysis, and swept path analysis.</p></li><li><p>Design and review rigging arrangements for heavy lift operations.</p></li><li><p>Perform engineering calculations for lifting, transportation, load distribution, ground bearing pressure, stability, and equipment utilization.</p></li><li><p>Prepare technical proposals and engineering solutions for complex logistics and heavy transport projects.</p></li><li><p>Produce detailed AutoCAD drawings and technical layouts for lifting, transportation, storage, and installation activities.</p></li></ul><h3>Project Documentation</h3><ul><li><p>Prepare Method Statements (MOS), Risk Assessments (RA), Lift Plans, Job Safety Analysis (JSA), Inspection &amp; Test Plans (ITP), and other project documentation.</p></li><li><p>Review client specifications, tender documents, and engineering requirements.</p></li><li><p>Coordinate technical submissions with clients, consultants, EPC contractors, and project stakeholders.</p></li><li><p>Maintain engineering documentation and project records.</p></li></ul><h3>Tender &amp; Commercial Support</h3><ul><li><p>Support the commercial team during tender preparation by providing technical studies, execution methodologies, equipment selection, and cost optimization.</p></li><li><p>Review project scope and identify technical risks and engineering challenges.</p></li><li><p>Assist in preparing technical clarifications and client presentations.</p></li></ul><h3>Project Execution Support</h3><ul><li><p>Coordinate with Project Managers, Operations, HSE, Procurement, and Equipment Departments to ensure successful project execution.</p></li><li><p>Attend site visits and perform technical inspections before project commencement.</p></li><li><p>Provide technical support during critical lifting and transportation operations.</p></li><li><p>Participate in troubleshooting and resolving technical issues during project execution.</p></li></ul><h3>Quality, Safety &amp; Compliance</h3><ul><li><p>Ensure engineering designs comply with applicable international standards including ASME, BS, EN, LOLER, and client-specific requirements.</p></li><li><p>Ensure all lifting and transportation plans meet HSE standards and EWA Group procedures.</p></li><li><p>Participate in project risk assessments and engineering reviews.</p></li><li><p>Promote continuous improvement in engineering practices and operational efficiency.</p></li></ul><h2>Qualifications</h2><ul><li><p>Bachelor's Degree in Mechanical Engineering, Civil Engineering, or a related engineering discipline.</p></li><li><p>0-2 years of experience in technical office engineering, heavy lifting, heavy transportation, project logistics, or construction engineering.</p></li><li><p>Experience in preparing lifting studies and transportation engineering is highly preferred.</p></li><li><p>Professional engineering certifications are considered an advantage.</p></li></ul><h2>Technical Skills</h2><ul><li><p>AutoCAD</p></li><li><p>Microsoft Office Suite</p></li><li><p>Microsoft Project or Primavera P6</p></li><li><p>AutoTURN or equivalent route analysis software</p></li><li><p>Crane selection and lifting calculation software</p></li><li><p>Strong understanding of engineering calculations and structural analysis</p></li><li><p>Ability to interpret technical drawings and engineering specifications</p></li></ul><h2>Core Competencies</h2><ul><li><p>Technical problem-solving</p></li><li><p>Project planning and coordination</p></li><li><p>Analytical and numerical skills</p></li><li><p>Attention to detail</p></li><li><p>Effective communication</p></li><li><p>Time management</p></li><li><p>Team collaboration</p></li><li><p>Client-oriented mindset</p></li></ul><h2>Preferred Industry Experience</h2><p>Experience in one or more of the following sectors is preferred:</p><ul><li><p>Heavy Lift &amp; Heavy Transport</p></li><li><p>Project Logistics</p></li><li><p>Real Estate sites</p></li><li><p>Shipping &amp; Port Operations</p></li><li><p>Renewable Energy Projects</p></li><li><p>Oil &amp; Gas</p></li><li><p>Power Plants &amp; Substations</p></li><li><p>Mobility Projects (Metro, Monorail, LRT)</p></li><li><p>Industrial Plants</p></li><li><p>Infrastructure &amp; Construction</p></li></ul><h2>About EWA Group</h2><p>EWA Group is a leading Egyptian integrated logistics, heavy transport, heavy lifting, shipping agency, and project logistics company. Since 1968, EWA has successfully delivered complex engineering and logistics solutions across renewable energy, mobility, oil &amp; gas, power, industrial, and infrastructure sectors. The Technical Office Engineer plays a vital role in transforming engineering concepts into safe, efficient, and executable operations that support EWA's commitment to operational excellence.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Rixos Montaza is seeking a Revenue Manager to lead strategic pricing, inventory management, and distribution channel optimization initiatives that drive top-line revenue and profitability. This full-time, on-site position in Alexandria Egypt) is hiring immediately and plays a critical role in maximizing ADR, RevPAR, and occupancy across resort properties. The ideal candidate will leverage data analytics, forecasting models, and competitive insights to implement effective pricing strategies across all channels while maintaining a strong focus on performance and growth. The ideal candidate brings experience in hospitality revenue management, resort pricing strategy, and channel distribution optimization. Strong analytical skills, advanced Excel capabilities, and experience interpreting STR reports, rate shopping data, and booking pace trends are essential. This role is perfect for professionals looking to grow within a large-scale hospitality organization while driving measurable business results.</p><p>What You'll Do:</p><ul><li>Drive revenue growth through dynamic pricing, forecasting, and demand analysis across all distribution channels</li><li>Develop and implement comprehensive pricing strategies for all market segments to maximize profitability</li><li>Manage inventory and pricing within Property Management Systems (PMS), Global Distribution Systems (GDS), OTAs, and direct booking platforms</li><li>Monitor competitor pricing using rate shopping tools, STR reports, and market intelligence data</li><li>Analyze key performance metrics including RevPAR, ADR, occupancy rates, and booking pace</li><li>Oversee group block management, ensuring accurate forecasting, yield optimization, and timely release strategies</li><li>Partner with Rental Sales and Marketing teams to execute promotions, packages, and revenue-driving campaigns</li><li>Lead weekly revenue strategy meetings and present performance insights</li><li>Collaborate with Inventory teams to maximize availability and guest demand fulfillment</li><li>Identify opportunities to shift market share during low-demand periods</li><li>Maintain strong partnerships with OTA market managers and third-party distribution partners</li><li>Prepare and present weekly/monthly revenue reports and forecasts</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Experience 2 5+ years of Revenue Management experience in hospitality, hotels, resorts, or vacation ownership</li><li>Proven track record of driving revenue growth and pricing optimization</li><li>Education Bachelor's degree in Hospitality, Business, Finance, or related field</li><li>Equivalent experience considered</li><li>Skills Strong knowledge of Revenue Management Systems (RMS), PMS (Opera preferred), and channel managers</li><li>Advanced proficiency in Microsoft Excel (pivot tables, forecasting, data analysis)</li><li>Experience with OTA platforms (Expedia, Booking.com), GDS systems, and distribution strategy</li><li>Excellent analytical, problem-solving, and decision-making skills</li><li>Strong communication and presentation abilities</li><li>Detail-oriented with the ability to manage multiple priorities</li><li>Ability to influence cross-functional teams and drive results</li></ul><p></p></section>

<p><strong>Brief:</strong><br>We are seeking a highly experienced <strong>Factory Manager</strong> to lead operations at one of our large-scale garment manufacturing facilities in Egypt. The role is critical for ensuring operational efficiency, compliance, and world-class quality standards, delivering to leading global apparel and sportswear brands.</p><p>&nbsp;</p><h3><strong>Key Responsibilities:</strong></h3><ul><li><p>Lead all factory operations, including production, cutting, sewing, finishing, maintenance, quality, planning, compliance, HR, and logistics.</p></li><li><p>Drive <strong>shopfloor efficiencies</strong> and productivity, with hands-on leadership to resolve bottlenecks and improve output.</p></li><li><p>Develop and execute operational strategies to achieve production targets, on-time delivery, and cost effectiveness.</p></li><li><p>Implement and sustain <strong>Lean Manufacturing principles</strong> and industrial engineering–driven production systems.</p></li><li><p>Ensure compliance with labor laws, health &amp; safety regulations, and global buyer requirements.</p></li><li><p>Oversee end-to-end production processes, from <strong>cutting to packing</strong>, ensuring integrated workflows and high-quality standards.</p></li><li><p>Lead and mentor departmental managers, building strong leadership pipelines and motivating large workforces.</p></li><li><p>Manage budgets, resources, and cost controls to optimize financial performance.</p></li><li><p>Act as the primary liaison with global brand representatives during audits, factory visits, and reviews.</p></li><li><p>Support start-up and modernization projects, embedding best practices into operations.</p></li></ul><p>&nbsp;</p><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Egyptian garment industry experience is a must.</strong> Minimum of 4 years managing operations in a facility with <strong>400+ sewing machines</strong>.</p></li><li><p>Proven <strong>direct shopfloor leadership experience</strong> in driving efficiencies and improving productivity.</p></li><li><p>Strong command of <strong>operational Arabic</strong> (spoken and written) and fluency in English.</p></li><li><p>Proven experience with <strong>modernized manufacturing systems</strong>, quality systems, and Lean production lines.</p></li><li><p>Demonstrated success in <strong>managing end-to-end production processes</strong> (cutting, sewing, finishing, packing).</p></li><li><p>Exposure to <strong>manufacturing for international brand labels</strong>.</p></li><li><p>Previous experience working in <strong>start-up garment factories</strong> is highly desirable.</p></li><li><p>Bachelor’s degree in Textile/Industrial Engineering, Business Administration, or related field (MBA preferred).</p></li><li><p>Excellent leadership, decision-making, and problem-solving skills, with a strong ability to manage large teams and complex operations.</p></li></ul><p></p><p></p>

<h2>Job Responsibilities</h2><ul><li><p>Act on behalf of the Club’s Deputy Manager or Club Manager in their absence.</p></li><li><p>Prepare and periodically review the department’s work distribution and shift plan to ensure it is updated in line with operational needs.</p></li><li><p>Clearly explain and communicate current and new club regulations to staff and members in a transparent and flexible manner.</p></li><li><p>Ensure adherence to approved work plans and follow up on their effective implementation.</p></li><li><p>Submit daily reports to management regarding members’ needs based on direct interactions with members and internal observations.</p></li><li><p>Provide assistance to members and respond to their inquiries to ensure the highest level of member satisfaction.</p></li><li><p>Handle member issues objectively and work to resolve them in a manner consistent with club regulations.</p></li><li><p>Continuously provide the team with all relevant information to enable prompt responses to member inquiries.</p></li><li><p>Communicate with other departments to ensure that any negative observations or safety-related concerns are promptly addressed or resolved and escalate member-related issues or suggestions to the responsible manager.</p></li><li><p>Submit recommendations to the direct manager to adjust work plans or systems in line with member requirements, contributing to service improvement.</p></li><li><p>Guide the team on how to assist members in cases of complaints or requests, ensuring prompt follow-up and resolution.</p></li><li><p>Conduct supervisory rounds throughout the club, provide feedback to the Club Manager or Deputy Manager, direct staff to address identified issues, and ensure smooth operations and consistent service delivery across all social and sports activities.</p></li><li><p>Oversee and ensure the security and safety of events and activities held within the club.</p></li><li><p>Manage and respond appropriately to any emergencies or potential threats within the club.</p></li><li><p>Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job’s specialty.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong supervisory and follow-up skills.</p></li><li><p>Good communication skills and the ability to work effectively under pressure.</p></li><li><p>Ability to solve problems and communicate with tact and professionalism.</p></li><li><p>Good decision-making skills.</p></li><li><p>Ability to handle multiple tasks efficiently.</p></li><li><p>Solid leadership skills.</p></li><li><p>Strong planning, organizational, and follow-up abilities.</p></li></ul><p></p>

<p>Monitors all duty schedules in the kitchen operation. Conducts bi-monthly a presentation of 12 new novelties, disk, presentation, amenities, etc. to stay in line with operational trends. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Reviews and corrects the appearance (condition of uniforms) and grooming of all assigned staff. Evaluates the performance of the assigned team and initiates promotions. Responsible for the timely kitchen preparations for all meal services in the outlets and Banquet activities in line with the stipulated opening hours. Frequently tours through all kitchens, stores and other food production facilities ensuring the highest possible hygiene and maintenance standards. Develops food promotions and initiates the appearance of guest chef s if the situation requires. Frequently tours of the dining outlets and related areas to assure the well being of all guests by maintaining a close friendly contact. Handles guest complaints directly if the situation requires. Drives together with the Food &amp; Beverage Manager all extracurricular events in the outlets as per the annual promotions calendar. Controls the food cost by reviewing and approving all store requisitions and direct purchases and minimizes wastage. Ensures that the immediate reliever is well informed about all relevant operational issues. Directs the development of future Chefs. Monitors all food par stocks. Drives with the Food &amp; Beverage Manager all menu changes and documents all dishes and issues presentation information to all parties concerned. Ensures that every dish leaving the kitchen is of appropriate portion and well presented according to the recipes and presentation standards Monitors all goods transfers to other areas. Initiates spot checks on expiry dates of all food products. Ensures the proper handling of all FF&amp;E and operating equipment. Stays updated on changing food service trends i.e. new products, presentation and operating equipment. Controls and approves all kitchen payroll related documents, prior to their submission to the accounts. Establishes the highest possible hygiene and food safety standards either enforced through local legislation or own personal efforts. (HACCP Standards). Attends all regular department head meetings and conducts at least two monthly meetings with his chefs and other key personnel to maintain open communication lines. Participates actively to meet / maximize the departments revenue forecast and exercises the constant control of the operational costs. Familiar with the company s internal policies and all safety policies. Keeps himself updated on all business activities of equal competitors and changing industrial trends. Ensures that emergency exits in the kitchen and all related areas are always in clean condition and absolutely free of any obstacle and the exit door is easy to open from inside. Prepares or supervises the preparation of all menus. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. Experience: Extensive practical and managerial experience related to the processes in the respective department (at least 5 years). Foreign Language: At least intermediate level English. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Basic computer applications. Skills: Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</p>

<ul><li><p>Execute payment and receipt transactions as authorized and approved by the Finance Manager.</p></li><li><p>Receive cash collections and record them in the cash register based on payment or deposit vouchers approved by the Finance Manager.</p></li><li><p>Receive payments in the form of cheques and deposit them into the company's bank accounts.</p></li><li><p>Monitor daily cash movements and record all related accounting entries.</p></li><li><p>Record and reconcile employee petty cash, advances, and cash custody accounts.</p></li><li><p>Maintain and safeguard confidential financial documents and records.</p></li><li><p>Prepare reconciliations for petty cash, receivables, and employee advances.</p></li><li><p>Prepare financial reconciliations related to different operational regions.</p></li><li><p>Review general ledger accounts related to the balance sheet and income statement.</p></li><li><p>Prepare financial reports and statements for the Financial Sector Manager.</p></li><li><p>Review and adjust accounting entries, account allocations, and financial amounts as required.</p></li><li><p>Review and amend accounting transactions related to reimbursable expenses, revenues, and operating expenses.</p></li><li><p>Report actual, potential, or anticipated risks related to quality, environment, occupational health, and safety.</p></li><li><p>Apply control measures to mitigate actual and potential risks associated with quality, occupational health and safety, and environmental management.</p></li><li><p>Comply with occupational health, safety, and environmental regulations and instructions.</p></li><li><p>Perform any other duties assigned by the direct manager that are relevant to the position.</p></li></ul><p></p>

<p>Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.</p><h3>Managing Banquet Operations</h3><p>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Uses banquet beverage Use records to control liquor costs and manage the banquet beverage perpetual inventory. Ensures accurate customer billing for banquet events. Ensures coordination and execution throughout the event. Attends pre-conference meetings to ensure specifications of the group event are well executed. Ensures function space and corresponding heart of the house areas are cleaned and maintained. Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</p><h3>Leading Banquet Team</h3><p>Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Leads discussions to review scheduled events and proactively avoid service challenges and failures. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><h3>Managing Profitability</h3><p>Assists team in developing lasting relationships with groups to retain business and increase growth. Manages department controllable expenses to achieve or exceed budgeted goals.</p><h3>Ensuring Exceptional Customer Service</h3><p>Anticipates guests' needs and responds promptly. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Strives to improve service performance.</p><h3>Conducting Human Resources Activities</h3><p>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals and/or managers. Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Ensures property policies are administered fairly and consistently. Monitors and manages the payroll function. Schedules banquet service staff to forecast and service standards, while maximizing profits. Ensures employees are treated fairly and equitably. Effectively schedules to business demands and for tracking of employee time and attendance. Celebrates successes and publicly recognizes the contributions of team members. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Sets goals and delegates tasks to improve departmental performance. Provides additional training to employees of other departments when additional assistance is needed for larger functions.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p>

<p>Project Manager – Central Bank Renovation Project</p><p>Location: Alexandria, Egypt</p><p>Project Value: Approx. EGP 400 Million</p><p>Project Type: Renovation / Fit-Out / MEP</p><p>Experience: 15+ Years</p><p></p><p>Job Summary</p><p>We are seeking an experienced Project Manager to lead the execution and delivery of a major Central Bank renovation project in Alexandria.</p><p>The Project Manager will have overall responsibility for delivering the project on time, within budget, according to required quality and safety standards, while managing the project team, subcontractors, consultant and client.</p><p></p><p>Key Responsibilities</p><p>* Lead the project from mobilization through testing, commissioning and final handover.</p><p>* Manage and coordinate the site team, subcontractors, suppliers and project resources.</p><p>* Monitor the project programme, budget, cash flow, cost and progress.</p><p>* Coordinate architectural, civil, MEP and specialist systems.</p><p>* Manage renovation works and interfaces between existing and new systems.</p><p>* Coordinate with the Client and Consultant and lead project meetings.</p><p>* Ensure timely approvals of shop drawings, materials, RFIs and inspections.</p><p>* Coordinate procurement and monitor critical and long-lead materials.</p><p>* Monitor subcontractor performance, productivity and quality.</p><p>* Ensure compliance with QA/QC, HSE, contractual and security requirements.</p><p>* Identify project risks, delays and cost overruns and implement corrective actions.</p><p>* Manage variations, claims and additional works in coordination with the Commercial team.</p><p>* Provide senior management with regular progress, cost, procurement and risk reports.</p><p>* Lead testing, commissioning, snagging, documentation and final project handover.</p><p><strong>Requirements</strong></p><p>* Bachelor’s Degree in Civil Engineering, Architectural Engineering or relevant engineering discipline.</p><p>* Minimum 15 years of construction experience.</p><p>* Minimum 5 years in a Project Manager or equivalent senior role.</p><p>* Proven experience managing projects valued at approximately EGP 300–500 million+, or projects of comparable complexity.</p><p>* Strong experience in renovation, fit-out and MEP-intensive projects.</p><p>* Previous experience with banks, high-security facilities, administrative buildings or high-end commercial projects is highly preferred.</p><p>* Strong knowledge of planning, cost control, contracts, procurement, QA/QC and HSE.</p><p>* Strong leadership, negotiation, communication and problem-solving skills.</p><p>* Good knowledge of Primavera P6/MS Project, Excel and AutoCAD.</p><p>* Very good command of Arabic and English.</p><p>* PMP certification is preferred.</p>

<p><strong>مدير مراجعة خارجية (External Audit Manager)</strong><br><br><strong>مكان العمل:</strong> مصر (العمل من مقر الشركة)<br><br><strong>نبذة عن الوظيفة</strong><br><br>نبحث عن مدير مراجعة خارجية ذو خبرة لقيادة وإدارة مهام المراجعة الخارجية والإشراف على فرق العمل، مع ضمان الالتزام بمعايير المراجعة الدولية وتقديم خدمات مهنية عالية الجودة للعملاء.</p><p></p><p><strong>المزايا:</strong></p><ul><li><p>راتب تنافسي يحدد حسب الخبرة والكفاءة.</p></li><li><p>بيئة عمل احترافية.</p></li><li><p>فرص للتطوير المهني.</p></li><li><p>العمل مع فريق متخصص في خدمات المراجعة والاستشارات.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>المهام والمسؤوليات:</strong><br></p><ul><li><p>قيادة وإدارة مهام المراجعة الخارجية من مرحلة التخطيط وحتى إصدار التقرير النهائي.</p></li><li><p>الإشراف على فرق المراجعة وتوجيهها وتطوير أدائها.</p></li><li><p>مراجعة أوراق العمل والقوائم المالية وتقارير المراجعة والتأكد من جودتها.</p></li><li><p>ضمان الالتزام بالمعايير الدولية للمراجعة (ISA) ومعايير التقارير المالية (IFRS).</p></li><li><p>إدارة ميزانيات مشاريع المراجعة والجداول الزمنية وتوزيع الموارد بكفاءة.</p></li><li><p>بناء علاقات مهنية قوية مع العملاء وتقديم حلول واستشارات عملية.</p></li><li><p>تحديد المخاطر المالية والتشغيلية وتقديم التوصيات المناسبة.</p></li><li><p>المساهمة في تطوير خدمات المراجعة ودعم نمو أعمال الشركة.</p></li><li><p>ضمان الالتزام بسياسات الجودة واللوائح التنظيمية.</p></li></ul><p></p><p><strong>المؤهلات المطلوبة</strong></p><ul><li><p>بكالوريوس في المحاسبة او المالية او ما يعادلها.</p></li><li><p>خبرة في المراجعة الخارجية وإدارة فرق العمل.</p></li><li><p>يفضل الحصول على <strong>CPA</strong> او <strong>ACCA</strong> او <strong>SOCPA</strong>.</p></li><li><p>معرفة جيدة بـ <strong>ISA</strong> و<strong>IFRS</strong>.</p></li><li><p>مهارات قيادية وتواصل قوية.</p></li><li><p>إجادة اللغة الإنجليزية واستخدام Microsoft Office.</p></li></ul><p></p><p></p>

<p>Sutherland is seeking an experienced GERMAN-SPEAKING Team Manager to support one of our growing programs in Alexandria! The Team Manager will own day-to-day team performance and sales validation with excellent coaching, communication and people leadership skills! Core Responsibilities Validate agent activities against assigned lead volumes and resolve mismatches. Review sales with required artifacts; approve only validated sales. Reject invalid or incomplete sales and ensure only approved sales are counted. Conduct one-on-one coaching and review a minimum of one customer contact per agent per week. Document coaching and feedback in the Sutherland tool. Conduct pre-shift and post-shift huddles and cascade process or policy updates. Own team performance across sales, productivity, quality and attendance. Maintain quality and compliance oversight. Manage stakeholder communication, escalations and action plans. Review reporting and act on performance gaps. Support employee engagement and development. The team manager to validate the sales file before declaring it in the WBR on every Monday.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2 years of Team Management experience within the BPO industry MUST SPEAK GERMAN at a B1 level, B2 preferred! Ability to coach, mentor &amp; develop a team of frontline agents B2B sales/customer service experience is key Must be able to work onsite in Alexandria</p>

<p>We are seeking an experienced and visionary Hotel Manager to lead our operations in Alexandria, Egypt. As Hotel Manager, you will serve as a key member of the executive leadership team, responsible for overseeing all aspects of hotel operations and ensuring exceptional guest experiences. This is an opportunity to drive operational excellence, foster a culture of service, and lead a diverse team in a dynamic hospitality environment.</p><p>Lead and oversee all hotel operations across multiple departments including Front Office, Housekeeping, Food &amp; Beverage, and Culinary, ensuring seamless coordination and service delivery</p><p>Partner with the General Manager and executive team to translate strategic priorities into actionable operational goals, structured plans, and measurable outcomes</p><p>Establish and implement comprehensive department policies, standard operating procedures, and service standards aligned with brand expectations and local regulatory requirements</p><p>Provide hands-on leadership that sets clear standards for exceptional service through emotional intelligence, authentic personal connection, and visible presence throughout the property</p><p>Oversee recruitment, onboarding, training, and performance management of operational staff, fostering a culture of continuous learning and professional development</p><p>Provide coaching, mentorship, and leadership development to department heads, empowering them to act as entrepreneurs and drive innovative, guest-focused solutions</p><p>Monitor and analyze staffing levels, productivity metrics, and operational key performance indicators to optimize both service quality and financial performance</p><p>Prepare and manage operational budgets, monitor expenses, and work toward achieving profit objectives while maintaining service excellence</p><p>Analyze guest feedback, quality metrics, and audit results to identify opportunities for improvement and implement structured enhancement plans</p><p>Assume General Manager responsibilities during their absence, maintaining operational continuity and leadership presence</p><p>Champion a strong culture of health, safety, and accident prevention throughout the property</p><p>Build and maintain positive relationships with guests, staff, and external stakeholders, demonstrating transparency and inclusive leadership</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 10 years of progressive hotel operations leadership experience, ideally within upscale or luxury hospitality environments</li><li>Minimum 5 years in a senior leadership role such as Hotel Manager, Director of Operations, or Director of Rooms within a recognized quality hotel or resort</li><li>Proven expertise in leading complex, multi-department operations with demonstrated success in service delivery and guest satisfaction</li><li>Strong working knowledge of hotel management systems, financial reporting, labor management, and productivity tools</li><li>Excellent team leadership and motivational skills with proven ability to coach and develop emerging leaders</li><li>Outstanding analytical and problem-solving abilities with sound judgment and meticulous attention to detail</li><li>Strong communication skills, both written and verbal, with ability to articulate vision and expectations clearly</li><li>Proficiency in budget management, cost control, and revenue optimization</li><li>Demonstrated expertise in guest relations, complaint resolution, and service recovery</li><li>Proficiency with hotel property management systems and hospitality technology platforms</li><li>Conflict resolution and negotiation skills</li><li>Flexible availability including evenings, weekends, and holidays as required by hotel operations</li><li>Calm, emotionally intelligent leader who thrives in dynamic, fast-paced environments</li><li>Warm, composed, and deeply service-oriented, even under pressure</li><li>Naturally curious, proactive, and solution-focused with a commitment to continuous improvement</li><li>Assertive yet collaborative approach to decision-making and problem resolution</li><li>Resilient and adaptable with ability to navigate change effectively</li><li>Organized and efficient with strong time management capabilities</li><li>Visionary thinker committed to creating an exceptional workplace and guest experience</li><li>Empathetic and inclusive leadership style that values diverse perspectives</li><li>Bachelor's degree in hospitality management, business administration, or related field (preferred)</li><li>Knowledge of Egyptian hospitality regulations and compliance standards (preferred)</li><li>Certification in hotel management or hospitality leadership (preferred)</li></ul>

<p>o establish, lead, and operate the Human Resources function in a developing manufacturing environment, ensuring effective manpower availability, disciplined personnel administration, employee relations, performance support, and compliance with approved HR policies and applicable labor requirements. The role is hands-on and is expected to build a practical HR foundation that can grow with the factory, with particular focus on blue-collar workforce management and factory operations.</p><p><br></p><p>Key Responsibilities</p><p>1. HR Function Ownership &amp; Daily Operations</p><p>Take day-to-day ownership of the HR function and ensure essential HR activities are executed consistently and professionally.</p><p>Build basic HR discipline, records, follow-up mechanisms, and reporting required for a growing factory.</p><p>Prioritize practical operational needs while progressively strengthening the HR function as the organization develops.</p><p>Coordinate HR activities across recruitment, personnel, employee relations, performance support, and training coordination.</p><p>2. Recruitment &amp; Manpower</p><p>Coordinate manpower requirements with department managers based on approved needs and organizational priorities.</p><p>Manage recruitment activities for workers, technicians, supervisors, specialists, and managerial positions within the approved hiring process.</p><p>Source, screen, and coordinate interviews, offers, onboarding, and joining formalities.</p><p>Develop practical recruitment channels suitable for factory and blue-collar hiring.</p><p>Track vacancies, hiring lead time, joining rates, early turnover, and recruitment effectiveness.</p><p>Support manpower planning and identify recurring recruitment or retention problems.</p><p>3. Personnel Administration &amp; Employee Records</p><p>Ensure employee files, contracts, employment documents, and personnel records are complete, accurate, and properly maintained.</p><p>Manage attendance, leave, shifts, overtime, and employee-status changes in coordination with relevant departments.</p><p>Ensure timely and accurate HR inputs required for payroll processing and review discrepancies before submission to Finance/Payroll.</p><p>Follow probation periods, contract renewals, transfers, promotions, resignations, and terminations according to approved procedures.</p><p>Ensure personnel transactions and records comply with approved company policies and applicable labor requirements.</p><p>4. Factory Workforce &amp; Employee Relations</p><p>Maintain strong day-to-day presence with factory employees, supervisors, and department managers.</p><p>Handle employee complaints, workplace concerns, disciplinary matters, and attendance-related issues fairly and consistently.</p><p>Support management in addressing absenteeism, turnover, behavioral issues, and workforce stability.</p><p>Promote clear communication between employees, supervisors, and management and escalate significant issues when required.</p><p>Apply approved disciplinary and grievance procedures with appropriate documentation and confidentiality.</p><p>5. Performance Management</p><p>Coordinate implementation of the approved performance-management cycle across departments.</p><p>Support managers in setting clear objectives and performance expectations for employees.</p><p>Track completion of performance reviews and follow up on agreed development or corrective actions.</p><p>Identify recurring performance issues and provide HR input to management.</p><p>6. Training &amp; Employee Development</p><p>Coordinate training needs with department managers based on operational requirements, performance gaps, and approved development priorities.</p><p>Maintain training records and follow up on attendance and completion.</p><p>Coordinate internal and external training arrangements within the approved budget and plan.</p><p>Support induction and orientation programs for new employees, particularly factory workers and supervisors.</p><p>Evaluate basic training effectiveness with relevant department managers.</p><p>7. HR Policies, Procedures &amp; Compliance</p><p>Implement and ensure consistent application of approved HR policies, procedures, and authority levels.</p><p>Identify policy or process gaps and raise them to management with practical recommendations.</p><p>Maintain required HR documentation and support compliance with applicable Egyptian labor and social-insurance requirements in coordination with relevant specialists or external support when needed.</p><p>Support internal or external reviews related to HR documentation and employment practices.</p><p>Maintain confidentiality of employee and company information.</p><p>8. HR Reporting &amp; Workforce Indicators</p><p>Prepare regular HR reports covering headcount, vacancies, recruitment, attendance, overtime, absenteeism, turnover, training, and other agreed workforce indicators.</p><p>Analyze workforce trends and highlight significant risks or recurring problems to management.</p><p>Maintain accurate HR data and support management decisions with reliable workforce information.</p><p>9. Systems, Restructuring &amp; HR Development Projects</p><p>Participate in HR restructuring, organizational development, HR system implementation, and process-improvement projects.</p><p>Provide operational HR input and factory workforce requirements during the design or redesign of HR processes and systems.</p><p>Support testing and implementation of approved HR systems, controls, and process changes.</p><p>Implement and ensure compliance with approved HR processes and procedures and participate in their review and improvement.</p><p>Identify operational HR gaps and provide feedback on the effectiveness of implemented systems and processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Human Resources, Business Administration, Commerce, Law, or a related field. Experience Approximately 5 7 years of progressive HR experience, preferably including at least 3 years in a manufacturing/factory environment. Target Level Strong HR Supervisor, Senior HR Generalist, or early-stage HR Manager ready to take ownership of a full HR function. Factory Experience Proven exposure to blue-collar employees, production workers, technicians, shifts, attendance, overtime, employee relations, and factory recruitment. HR Breadth Practical exposure to recruitment, personnel administration, employee relations, performance management, training coordination, and HR reporting. Knowledge Working knowledge of Egyptian labor and social-insurance requirements relevant to factory employment. Systems Good Excel skills and practical experience with HRIS, attendance, or payroll-related systems is preferred. Personality Hands-on, organized, fair, approachable but firm, able to work with workers and managers, capable of handling pressure and conflict without unnecessary escalation, and willing to build the function rather than wait for a large HR team.</p>

<p>Assists Category Manager in: Collect weekly price quotations from produce suppliers, compile data, and propose items allocations based on cost- supplier service levels Collecting retail audit from competition Generate daily/weekly availability performance, shrinkage, and sales reports to help drive category insights. Set up, launch, and activate promotional campaigns directly within the internal promo tool. Visit the central market and get update on new seasonal items available in market and decide on item selection Visit to tMart stores to monitor freshness and quality Work closely with the demand planners and the suppliers to ensure timely and efficient delivery of fresh food products. Working on admin related duties like updating price changes, rank change content update on the app etc Following up with suppliers on listings, pricing, product availability Any other ad hoc requests from the manager.</p><p><strong>Desired Candidate Profile</strong></p><p>You have at least 3+ years of experience in progressive development and management of multiple Private label categories, matured by working for large retailers (FMCG), in an international setting. You have technical knowledge that enables you to provide your manager with accurate information Has decent commercial knowledge such as profitability, margin calculations and feasibility and benchmarking knowledge. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p>

<p><strong>Job Description:</strong></p><p>This role is essential in executing all operations related to the procure-to-pay process. The purchasing coordinator will report directly to the Purchasing Operations Manager and work closely with various stakeholders to ensure efficient purchasing and supply chain activities.</p><p>&nbsp;</p><p><strong>Role Summary:</strong></p><p>The Purchasing Coordinator will assist in managing the documentation of all purchasing steps, including Purchase Orders (POs), shipments, and supplier payments. This position involves coordinating supplier communications, follow-ups, and reporting on order statuses, production schedules, and inventory levels as directed by the Purchasing Operations Manager.</p><p>This role requires a proactive approach and excellent organizational skills to ensure the smooth execution of purchasing operations.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Support the Procure-to-Pay Process</strong>: Assist in managing all operations related to the procure-to-pay cycle, including the processing of Purchase Orders, shipment tracking, and supplier payment processing.</p></li><li><p><strong>Documentation Management</strong>: Ensure accurate documentation of all purchasing transactions, maintaining organized records to facilitate compliance and operational efficiency.</p></li><li><p><strong>Supplier Communication and Follow-Up</strong>: Maintain effective communication with suppliers regarding order status, shipment details, and payment inquiries, ensuring timely responses.</p></li><li><p><strong>Coordinate with Stakeholders</strong>: Collaborate with various departments, including sales, finance, and planning, to gather necessary information and report on purchasing activities.</p></li><li><p><strong>Data Entry and Reporting</strong>: Assist in updating purchasing databases, tracking orders, and preparing reports on inventory levels, order statuses, and other relevant metrics.</p></li><li><p><strong>Assist in Process Improvement</strong>: Identify opportunities for process enhancements and share suggestions with the Purchasing Operations Manager to drive efficiency.</p></li><li><p><strong>Support Team Functions</strong>: Work closely with the Purchasing Operations Manager and other team members to ensure coordinated efforts in fulfilling procurement objectives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience</strong>: 1-3 years of experience in purchasing, procurement, or supply chain management, preferably within the automotive or tire industries.</p></li><li><p><strong>Strong Organizational Skills</strong>: Proven ability to manage multiple tasks and maintain organization in a fast-paced environment.</p></li><li><p><strong>Detail-Oriented</strong>: Sharp attention to detail to ensure accuracy in purchasing operations and documentation.</p></li><li><p><strong>Effective Communication Skills</strong>: Strong written and verbal communication skills to facilitate effective interactions with suppliers and internal stakeholders.</p></li><li><p><strong>Proficient in MS Office</strong>: Strong skills in Microsoft Excel and other MS Office applications, with the ability to create reports and assist in presentations.</p></li><li><p><strong>Team Player</strong>: Demonstrated ability to work collaboratively within a team environment and contribute to departmental goals.</p></li><li><p><strong>Proactive and Self-Motivated</strong>: Committed to achieving results and continuously seeking opportunities for improvement.</p></li><li><p><strong>Culturally Sensitive</strong>: Able to navigate diverse environments and maintain effective relationships across various backgrounds.</p></li><li><p><strong>Education: </strong>Bachelor’s degree in business administration, Supply Chain Management, or a related field is preferred.</p></li></ul><p></p>

<strong>Company Description</strong> Deal | Top Line is a growing organization focused on delivering high-impact business solutions and client-centric services. The company emphasizes collaboration, clear communication, and strong relationships with partners and customers. Team members are encouraged to take initiative, contribute creative ideas, and support continuous improvement. Deal | Top Line offers opportunities to shape events and experiences that reinforce the brand and drive business growth.<br><strong>Role Description</strong> This is a full-time, on-site Event Manager role based in Alexandria. The Event Manager will plan, organize, and execute corporate and client-facing events from concept through post-event evaluation. Day-to-day responsibilities include developing event plans and timelines, coordinating venues, vendors, and logistics, managing budgets, and ensuring all event details align with brand standards and business goals. The Event Manager will collaborate with internal teams for content, marketing, and attendee communications, oversee event registration and on-site operations, and track performance metrics and feedback to improve future events.<br><strong>Qualifications<br></strong> <br><ul><li>Experience in event planning and management, including logistics coordination, vendor management, and on-site execution.</li><li>Strong organizational and project management skills with the ability to manage multiple events and deadlines.</li><li>Effective communication and interpersonal skills for collaborating with internal stakeholders, vendors, and attendees.</li><li>Ability to develop and manage event budgets, track expenses, and negotiate contracts.</li><li>Comfort with using event management platforms, productivity tools, and basic office software.</li><li>Attention to detail, problem-solving skills, and ability to adapt quickly to changing circumstances during events.</li><li>Prior experience in corporate, trade show, or client-facing events is preferred.</li><li>Bachelor’s degree in Event Management, Marketing, Business, Communications, or a related field, or equivalent practical experience.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>1. Employee Lifecycle Management</b> Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Analyze attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. <b>2. People Cycles Management Support</b> Support the People Operations Manager in executing annual people cycles, including: Performance Management Promotions Pay Review <b>3. Manpower Planning (MPP)</b> Own manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. <b>4. Talent Development / Management Support</b> Partner with the People Operations Manager and Operations teams to support development plans for store staff critical talents. Assist in identifying high-potential employees and succession planning opportunities. Support the implementation and follow-up of Performance Improvement Plans (PIPs) for underperforming employees. <b>5. Employee Engagement</b> Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to: On-floor engagement activities Town halls Reward &amp; Recognition programs Employee experience initiatives <b>6. Employee Relations Support</b> Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. <b>7. Core People Operations Support</b> Coordinate with the P&amp;C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b> Alexandri Residents is a MUST! 3 - 4 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</p><p></p></section>